Rancho Cordova Work from Home Employees Integration Support
Cloud Integration Systems Consulting and Support Services
Enlarging your remote workforce may have a significant effect on network architecture, cybersecurity, and corporate workflows. Progent has two decades of background assisting small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Rancho Cordova organization to pick the appropriate tools and adhere to best practices in building and operating a secure virtual office solution for telecommuters that facilitates collaboration and returns maximum value. Progent can provide services ranging from on demand expertise for getting you past challenging technical roadblocks to comprehensive project management to help you carry out mission-critical initiatives.
Progent can help Rancho Cordova, California businesses to with any aspect of building a high-functioning work-at-home ecosystem by delivering infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, cybersecurity, data protection solutions, and unified management.
Public Cloud Integration Services for Remote Workers
Progent offers affordable remote assistance for helping organizations to create, manage and troubleshoot cohesive network models that combine physical data centers, remote workers, branches, and public cloud services. Progent can provide expertise for all modes of cloud service delivery such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help at-home workers fix issues with public cloud connectivity, authentication, and security.
Microsoft Azure is a leading platform for cloud software and services that allows you to use IT infrastructure, servers, and critical applications running on Microsoft's massive cloud. Azure includes more than 100 cloud-based services such as hosting for Windows and Linux-based virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can help your organization to deploy virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, unify identity management with Azure Active Directory, and plan data backup and restore systems with Azure Backup. Progent's cloud experts can also show you how to create secure access to Azure for teleworkers by setting up and troubleshooting firewalls and VPN tunnels. To find out about Progent's consulting services for Azure, refer to Microsoft Azure expertise.
Office 365, now called Microsoft 365, is Microsoft's growing family of business productivity applications and cloud-based services available on a subscription basis. Microsoft applications and cloud services are marketed in a variety of bundles intended for users ranging from individuals and households to large enterprises. Progent can provide fast and affordable remote access to consultants knowledgeable about Microsoft 365-compatible client devices based on Windows, Mac, iOS, and Google Android technology. Progent can help you to evaluate the various subscription bundles offered with Office 365 and configure 365 apps for your remote workers in a way that delivers top business value. For information about Progent's consulting expertise for Microsoft Office 365, go to Microsoft 365 consulting support.
Office 365 Exchange Online is one of the most popular cloud-based applications in Azure-hosted Office 365 product product suite. Exchange Online offers the benefits of lower spending for physical infrastructure, simplified management, on-demand scaling, high availability, and additional benefits inherent with cloud computing. Microsoft has engineered Exchange Online to operate smoothly with on-premises Exchange environments, enabling you to create hybrid cloud/onsite networks. Progent's Exchange consultants are available for as-needed help to guide you past challenging technical bottlenecks and also offer end-to-end project management services to make sure your teleworkers have convenient and secure access to your Office 365 Exchange Online environment. For information Progent's expertise for Office 365 Exchange Online, go to Microsoft 365 Exchange Online configuration and support consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud market and is the world's top source of cloud services. Progent can provide rapid and affordable online access to cloud integration consultants who can help your organization to plan, implement, manage, and troubleshoot hybrid information networks that integrate Amazon AWS cloud-based services with local data centers and with other popular cloud platforms such as Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to help you to create a high-uptime network architecture to make sure your employees have a productive computing environment whether they are working from your headquarters, a branch office, at home, or on the move. To find out about Progent's support services for Amazon AWS, go to Amazon AWS consulting expertise.
Google Cloud Platform (GCP) is a popular collection of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can help your organization to expand your current IT assets with the Google Cloud Platform, and Progent's database consultants can show you how to make your mission-critical applications cloud ready so your remote workers can benefit fully from Google Cloud Platform services. Progent can assist you to deploy virtual machines on Google Cloud Compute Engine, design an efficient storage solution with Google Cloud Storage, and simplify access management for telecommuters with Google Cloud Identity services. Progent can also assist your organization to utilize GCP's management tools to administer and monitor your Google Cloud environment. To learn, refer to Google Cloud Platform consulting support.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Rancho Cordova, California organization, phone
An index of content::
IOS Software Support Outsourcing
IOS XR Software Computer Consultant
Cisco offers a full array of routers that includes routers designed to provide the protection, performance, and availability demanded by customers from small offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved fault tolerance and system availability. Progent can help you choose and integrate Cisco routers to build a solid foundation for your IT system and to make it economical to grow as you support new users, start new offices, deploy new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS operating system, including Cisco's 800 series of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Routers.
Windows 8.1 Migration Small Office Network Consulting
Windows 8.1 Migration Computer Installation
Progent's Microsoft-certified experts can provide a variety of consulting services to assist companies of all sizes to deploy, administer, and troubleshoot networks that incorporate workstations, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For enterprise customers, Progent's senior project management consultants can help set up test labs to evaluate Microsoft Windows 8.1 and plan and manage Windows 8.1 migration projects based on industry best practices.
Cisco VoIP Phones and CUCM Troubleshooting
Cisco VoIP On-site Support
Progent's Cisco IP phone and video IP phone experts can help you to configure, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from discontinued VoIP products to the newest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified Communications Manager, previously named CallManager, or with Cisco Unified Communications Manager Express to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps that include Unified CM IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, deploying ISR G2 routers with CUBE VoIP networking support, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for high availability.
Secure VPN Security
IPsec VPN Network Security Testing
Progent provides small and mid-size companies professional support for Intrusion Protection products and IPsec VPN technology from major firewall and Virtual Private Network security companies including WatchGuard, Juniper Networks, and SonicWall. Progent can show you how to design a comprehensive security plan and select the right technologies from multiple vendors to achieve your security objectives while staying within your spending limits.
Security Auditor Juniper Junos
Juniper Junos Management Firewall Configuration
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
SQL Server 2019 SSRS Consultant
SQL Server 2019 on Linux Integration Support
Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to evaluate the advantages for upgrading to SQL Server 2019 and can provide fast remote or onsite access to experts in solution design and deployment, software development, SQL Server management, and network security.
Telecommuter Job Telecommuting Microsoft Consultant
Cisco CCNP Contract Job
Progent wants to find full-time, solutions-driven Microsoft certified consultants with MCSE credentials; Cisco certified system engineers who have Cisco CCNP or CCIE credentials; security professionals who have CISSP or CISA or comparable security credentials; and advanced system design consultants with a background in mobile access, wireless networking, high availability, workplace recovery, information protection, and server virtualization. Progent also seeks employees who can join Progent's staff of desktop support technicians and off-site troubleshooting professionals. Also, We are looking for experienced administrators who can perform productively in Progent's high-growth, virtual office culture.
IT asset management Consultant
ProSight domain expiration management Consultants
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard information related to your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By updating and organizing your network documentation, you can save as much as half of the time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you’re planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it.
ProSight Virtual Server Private Cloud Hosting Engineer
Private Cloud Hosting for Virtual Data Centers Consultancy
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size company's servers in a solution that delivers the highest level of dependability and scalability and is also easy to transfer to any data center. ProSight Virtual Hosting services are built on mature virtualization platforms that enable small and midsize companies with mixed- platform environments to save dramatically on the costs of capital investments, infrastructure support, and network management while achieving enterprise-class reliability and an unprecedented degree of vendor independence.
Urgent IT Consulting Microsoft ISA Server
ISA 2004 Firewall Integration
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds developing corporate security designs for information systems with multiple sites, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size company design and deploy an installation of Microsoft ISA Server 2004 that supports your IT security requirements without restricting your network.
Microsoft Lync 2013 Online Troubleshooting
Lync Server 2013 and iPhone Specialist
Microsoft Lync Server 2013, now called Skype for Business, allows organizations of all sizes to create a centrally managed and protected communications environment that permits a BYOD computing style with IM, real-time presence, web meetings with application sharing and whiteboard, as well as IP and PSTN calling enabled for a broad range of stationary PCs and handheld endpoints. Progent's certified Lync Server 2013 consultants and network integrators can assist you to assess the advantages of Lync Server 2013, design an in-house, cloud-based (with Lync Online) or hybrid model appropriate for your current and long-term plans, implement Lync Server 2013 in a way that expedites your ROI, and provide live webinar and onsite training to your IT staff and end users. Progent offers in-depth expertise in key components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with key Microsoft Office and Office 365 applications such as Outlook and PowerPoint.
Support Wi-Fi IP phone integration
wireless IP phone upgrades Professional
Progent's Cisco Wi-Fi IP phone configuration consultants offer remote and onsite assistance to help you build and maintain a Cisco Wi-Fi IP phone solution by delivering integration services that range from troubleshooting the configuration of a wireless IP phone or access point to providing project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.
Windows Server 2016 Disaster Recovery Onsite Technical Support
Microsoft Windows Server 2016 Clustering On-site Support
Progent's certified information technology consultants offer Windows Server 2016 integration consulting to assist businesses of any size to design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
SCCM 2012 Intune Integration Consulting Services
After Hours SCCM 2012 Asset Inventory IT Consulting
Progent's Microsoft-certified consultants can assist you to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to Configuration Manager 2012 from a legacy change management solution or help you to modify your existing SCCM 2012 environment to support your evolving business needs. In addition, Progent can help you to create a software foundation that fully supports SCCM 2012 by providing expertise with related Microsoft technologies including ADDS, Microsoft SQL SSRS, and IIS.
Open Now Microsoft Certified Partner Windows Server 2012 Failover Cluster IT Consultant
Remote Support Services Windows 2012 R2 Cluster Shared Volumes
Progent's Microsoft-certified failover clustering experts can help businesses to evaluate the benefits of deploying Windows Server 2012 failover clustering to build an advanced fault-tolerant/disaster recovery solution, assist you to design and install a Windows Server 2012 environment, deliver online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual machines, and show you how to streamline the administration of failover clusters.
Setup and Support SQL Server 2014 Database Migration
SQL Server 2014 Azure Backup Specialists
SQL Server 2014 includes major improvements in critical areas including speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite services such as system design, configuration, administration, remediation, and software development expertise to enable businesses of all sizes to realize fast return from their SQL Server 2014 deployment.
Office Word for Mac Education
Mac Office Excel Learning
Progent can provide one-on-one training designed for people who want to expand their understanding of the macOS and OS X operating system, Apple Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual online training for Mac application software.
Cisco Video Conferencing Consulting Services
Videoconferencing Integration Services
Progent offers the support of an accredited consultant with expertise integrating technology from the major video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, and LifeSize and can assist you to plan, configure, upgrade, or troubleshoot a video conferencing solution that preserves your current investment and maximizes the strategic value of your IT network. Progent also offers the services of infrastructure consultants able to assist businesses of all sizes to build and troubleshoot a communications network that delivers the performance, reliability, security, and expandability you need to support your telepresence environment.
Cisco Network Management Network Consulting Company
Cisco Network Management Setup Service
Progent's Cisco-Premier network engineers can assist you to run Cisco's management utilities along with a variety of powerful third-party applications to create a comprehensive network management strategy in order to keep your network operating reliably, conserve limited resources, guard your data, recover quickly from device breakdown or malicious assaults, and enable you to expand or reassign valuable resources sensibly and economically as your business evolves.
Windows and UNIX Consult
Award Winning MCSE Expert Certified Consultancy Solaris with Windows
If your company runs a UNIX, Linux, or Solaris environment or a mixed-platform computer system, Progent's CISA and CISSP-certified security specialists can assist your entire enterprise in a broad array of security areas including security management practices, security design and models, connection management systems and methodology, applications development security, business processes security, physical security, telecommunications, infrastructure and Internet security, and disaster recovery preparedness. CISM and ISSAP define the basic skills and worldwide standards of performance that network security professionals are expected to possess. These certification offer executive management the confidence that consultants who have achieved their CISA or CISM qualification have demonstrated the background and knowledge to offer world-class security management and consulting services.
Microsoft Expert Integration Operations Manager
Network Monitoring Specialists
Even if your company has a minimal computer services group and a modest technology budget, your information network can still have the same high reliability and performance that once required a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified network consultants, the most recent system management software for proactive monitoring and threshold alarms, and economical service packages such as a help desk service to keep your mission-critical business applications and hardware operating.
Telecommuting Onsite Technical Support
Security Consulting Company Remote Desktop
Progent's remote access and smartphone synchronization specialists can assist your business to design and configure secure access solutions for off-site desktops, notebooks, and wireless handhelds so they work tightly with your information network, enabling you to optimize the efficiency of your remote workers.
Windows 10 Business Store Portal On-site Support
Specialist Windows 10 Management
Progent's Windows consultants can assist businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from any older release of Windows. Remote and onsite assessment and upgrade services for Windows 10 available from Progent's experts include Return on Investment analysis, project coordination, application compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile management, teleworker access, data and identity security, streamlined provisioning and management, network design, wired/wireless convergence, disaster recovery planning, webinar training for IT support staff and users, and post-migration Call Center support services.
Clustering Windows Server 2008 Onsite Technical Support
Microsoft Windows Failover Cluster Integration Services
The cluster feature set built into the Datacenter and Enterprise versions of Windows Server 2008 has been dramatically re-engineered to streamline the deployment, setup, and management of server clusters that provide improved levels of system availability, security, efficiency, and flexibility. New or enhanced features include automated cluster Validation, easier setup and deployment, unified cluster administration, redesigned cluster infrastructure for increased uptime, hardened protection and quorum models, elimination of failure points, more disk and RAM capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can assist your company assess the business benefits of failover clusters, design and implement a deployment, educate your network support personnel to manage your cluster environment, deliver ongoing consulting and technical help services, and produce and test a disaster recovery plan.
Network Engineer Cisco SIP Infrastructure Solutions
Cisco CUBE and SIP Computer Engineer
Progent's Cisco-certified SIP integration consultants can assist you to plan, deploy, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-based IP PSTN trunks and can provide affordable online or onsite expertise to help you to move efficiently to a productive unified communications network that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to establish connections between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business Server and Lync for connectivity to a SIP PSTN trunk.
Fully Redundant Internet Network Outsourcing
CCNP Certified Computer Consultant Zero Downtime Internet Network
Progent's Cisco-certified IT consultants can help you create an affordable, 24x7 Internet configuration solution that can deliver 24x7 Internet connectivity via a wide array of high availability Internet network products and services including non-stop BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert professionals to show you how to utilize the most current techniques for 24x7 Internet connections to implement an economical, completely redundant Internet interface with automatic failover and other capabilities to deliver fault tolerant Internet availability.
Technical Support System Center 2016 Security and Compliance
System Center 2016 Azure Integration Consulting Services
Progent has more than 10 years of background deploying, maintaining and troubleshooting the key components included with System Center and can help you to design, configure, maintain, and fix your System Center 2012 R2 ecosystem to maximize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent can help your organization to upgrade to the latest version of System Center from a previous release or from a third-party IT management solution to deliver the advantages of enterprise-class deployment, management automation, security and compliance, plus infrastructure and application performance monitoring.
Computer Engineer Microsoft Exchange Server 2016 Migration Planning
Exchange Server 2016 Upgrade Support
Progent can assist your business in any and all phases of your migration to Microsoft Exchange 2016 such as planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Top Rated Citrix StorageLink Site Recovery Engineer
Citrix StorageLink Gateway Consultant
Progent's Citrix experts can help your organization to evaluate the potential business benefits of the available editions of Citrix Essentials for Hyper-V, help you to use Citrix administration tools with your Microsoft Hyper-V network, and show you how to use Citrix Essentials for Hyper-V to enhance the responsiveness, uptime, consistency, and recoverability of your virtualized network while reducing the cost of equipment and operations and simplifying management processes.
MySQL database Migration
Professionals MySQL Standard Edition
Progent can provide affordable remote access to an Oracle-certified MySQL DBA or application developer and can help businesses of any size to integrate and maintain MySQL in a dependable network environment that provides advanced performance, expandability, and protection. Progent also has experience helping companies migrate databases from an Oracle environment to MySQL.
Exchange 2000 Upgrade Consultants
Migration Consultants Exchange 2000 Upgrade
Progent is among the most expert information technology consulting companies for creating email and messaging solutions powered by Exchange 2000. Progent is skilled in helping small and mid-size businesses derive the full advantages of Exchange Server 2000 for common scenarios such as upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.
QTS/Heracles Colocation Center Engineers
Award Winning QTS Sacramento Internet Data Center Consultant Services
The QTS Colocation Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation facility or if your business is planning on moving your main or offsite backup system to Herakles/QTS, Progent can provide a range of affordable consulting services including colocation migration, equipment deployment and updates, infrastructure optimization, comprehensive project management, virtual server expertise, remote network monitoring, automated system management, application development, disaster recovery planning, data security assessment, and the support of Progent's Test Lab.
Cloud Backup Security and Compliance Support and Help
On-site Technical Support Offsite Managed Data Backup/Recovery Services
ProSight Data Protection Services offer small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates your backup processes and enables fast recovery of vital data, applications and virtual machines that have become lost or corrupted as a result of component breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your critical data.
Biggest SCCM 2007 Device Management Support Outsourcing
24/7/365 SCCM 2007 Device Management Remote Consulting
Progent's Microsoft-certified consultants can assist your organization to support Microsoft System Center 2007 Configuration Manager to streamline administration, enhance compliance, and boost productivity by ensuring that operating systems and applications stay current, managing licensing, and monitoring usage patterns to help you make smart buying choices. When you are ready to upgrade your SCCM 2007 change management ecosystem, Progent can help you to plan and carry out an efficient move to System Center 2012 Configuration Manager.
Windows Server 2012 R2 Technology Consulting Services
Award Winning Microsoft Windows Server 2012R2 Hyper-V Virtual Switch Remote Technical Support
Progent's Microsoft-certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and migration strategies, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management, team, develop a corporate-wide security strategy, automate IT management, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Tracking Service Costs Outsourcing
Help and Support Service Reports
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all delivered services. Unlike some freelance consultants or small support firms who offer minimal documentation or details of services performed, each service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service documentation transmitted by each staff member to each client. The practice of detailing and organizing support records allows more efficient support and avoids a variety of typical misfortunes such as when a support customer is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
VPN Security Security Team
Microsoft Experts Firewall Security Firewall Audit
Progent offers small and mid-size businesses professional support for Intrusion Protection products and IPsec VPN technology from leading firewall and Virtual Private Network security vendors such as WatchGuard, Juniper Networks, and SonicWall. Progent can help you create a comprehensive security strategy and choose appropriate technologies from multiple vendors to achieve your security objectives while staying within your spending restraints.
Extended Support Desk Computer Consulting
Computer Consultants Supplemental Helpdesk
Progent provides several basic types of Help Desk support including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft professionals offers your customers easy access to a dependable support resource with extensive experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft technology. Progent's focus is on earning the support Help Desk a positive image as a solid contributor to company performance. Progent's goal is to fix rather than simply report problems.
Windows and Linux IT Consulting
Linux with Windows Professionals
If your office computer system combines Linux technology technology with Microsoft Windows, Progent can help you to incorporate your servers into a unified environment that permits all your operating systems to coexist for simple administration, transparent dataflow, high dependability, enhanced throughput, and tight protection. Progent's Linux and Microsoft Windows coexistence assistance services include IT architecture integration and support, consulting for Windows services for UNIX, remote server monitoring and management, remote technical help and troubleshooting, on-site technical support, and Help Desk Call Center services.
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