Expanding your telecommuter workforce can have a major effect on network infrastructure, cybersecurity, and corporate workflows. Progent has two decades of experience helping small and mid-size businesses to design, deploy, administer, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Rancho Cordova company to pick the right technologies and adhere to leading practices in building and operating a safe virtual solution for telecommuters that promotes collaboration and delivers maximum business value. Progent can provide services that go from on demand expertise for helping you past challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent can assist Rancho Cordova, California companies to succeed with any aspect of building a high-performing work-from-home environment by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk outsourcing, security and compliance, data protection solutions, and unified management.

Voice/Video Conferencing for At-Home Workers
A broad range of voice/video conferencing platforms from major vendors support online meetings, video conferencing, chat, and content sharing for both local workers and at-home workers. Many organizations utilize a mix of conferencing products to meet the needs of their different partners and clients. Progent's communications experts can assist you to manage your current conferencing environment and optimize the experience of your at-home workforce.

  • Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, IM, voice and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist your company to configure and manage Skype for Business client software to accommodate your at-home workforce. To learn more about Progent's support expertise for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's group video phone platform for compatible iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 concurrent users for video calls. For details about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint, network-based recording, plus editing and playback for future reference. For details about Progent's support expertise for Cisco Webex and for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with features such as IP voice and video calling, persistent threaded chat, plus data sharing. For details about Progent's consulting services for Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these products and help your business to optimize your WAN infrastructure to host them.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Rancho Cordova, California company, call 1-800-993-9400 or refer to Contact Progent.



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    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide centralized control and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper level of inspection for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.

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    Progent's SonicWall firewall consultants can help you deploy, maintain, and tune SonicWall firewall/VPN products including the current SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete network protection solution and build security into your business practices.

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    Progent offers affordable online consulting to assist businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, architectural design and review, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies.

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    Progent uses a sophisticated support reporting system that stores and formats complete documentation for all delivered services. Unlike many independent consultants or local service organizations who offer minimal documentation or details of tasks performed, every service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the support reports sent by every staff member to each customer. The discipline of documenting and organizing support records allows more effective support and eliminates a variety of typical misfortunes such as when a support customer is effectively held captive to a consultant who refuses to release the keys to the kingdom.

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    Progent can help you in any facet of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Windows Hyper-V; setting up hardware load balancing; configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and setting up Outlook clients.

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    Progent can provide small businesses with an IT management professional who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer long-term direction to help you integrate appropriate technology to enhance business operations so they match better with your business goals. Your company can create and implement a well thought out information technology plan without absorbing the expense of a full-time Chief Information Officer.

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    Progent's Windows Server 2019 disaster recovery planning consultants can help your organization to plan and deploy a disaster recovery system built around Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.

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    Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, enhancing and troubleshooting System Center Operations Manager solutions and can provide organizations of any size advanced remote or on-premises consulting support for SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or on-premises technical support to assist you to fix critical problems uncovered by Microsoft SCOM 2012.

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    Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure management tools and is intended to provide a unified solution for deploying and administering virtualized fabric and services across hybrid environments that can include private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can assist businesses of any size with all facets of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to upgrade smoothly from older releases of Virtual Machine Manager, design workflows for building and installing virtual machines and VM hosts, design high-availability compute and storage clusters, integrate your private cloud infrastructure with public clouds, set up virtual switches, write and refine PowerShell scripts, and help you evaluate the potential advantages of the latest capabilities like Storage Spaces Direct and Shielded VMs. Progent's virtualization professionals offer advanced Hyper-V consulting and VMware ESXi support.

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    Progent can assist you to design an upgrade to Teams from Skype for Business or Lync Server and configure, manage, and debug a cloud or hybrid implementation of Microsoft Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.

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    Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP offers firewall protection, intrusion alerts, device management, and web filtering through cutting-edge technologies packaged within a single agent managed from a unified control. Progent's data protection and virtualization consultants can assist you to plan and implement a ProSight ESP environment that meets your company's unique requirements and that allows you achieve and demonstrate compliance with government and industry information security regulations. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate action. Progent can also help you to set up and test a backup and restore system like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack such as ransomware.

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    System Center 2016 Data Protection Manager provides automatic backup and easy recovery capabilities for Microsoft-based environment. SCDPM 2016 offers application-aware protection for critical platforms such as Microsoft SQL Server, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, supports VMs hosted by Windows Hyper-V as well as VMware, and can use Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can help organizations of all sizes to plan, deploy, administer, and troubleshoot an enterprise-wide backup/recovery system powered by System Center 2016 Data Protection Manager. Progent can help you to upgrade from a previous release of DPM or from a legacy solution, and Progent can tune your SCDPM 2016 environment for on premises, hosted, cloud or hybrid deployment models. Progent can provide online or onsite support and can provide as-needed expertise to resolve challenging issues or provide end-to-end project management support to help you complete your SCDPM 2016 deployment on schedule and within your budget.

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    Nexus switches are intended to provide the throughput, scale, availability, virtualization support, density, security and manageability required to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and on-premises consulting expertise to assist your business to create an optimal switch architecture, build pilot systems to confirm your switching solution, install and configure Nexus switches, define and implement appropriate policies, run security vulnerability evaluations, configure advanced monitoring and alert systems, consolidate network resources by means of virtualization, troubleshoot switching and routing problems, maximize performance, perform capacity planning, and take advantage of the powerful fault-tolerant capabilities available for Cisco's Nexus switches. Progent's consultants can also help your business to upgrade efficiently from legacy Nexus models or Catalyst switches to current Nexus switches.

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    Microsoft Windows SUS allows IT managers to install and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Software Update Services, network support personnel can completely and easily manage the distribution of updates that are published through Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial configuration of Microsoft Software Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring client's computers, defining the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container appropriate for your system environment.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Server proliferation wreaks havoc on IT budgets and administrative resources. Server reduction through a virtual architecture offers lower total cost of ownership of servers and quicker return on investment, more leveraged use of physical computers, simplified operations, increased system uptime, and easier management. Typical uses for virtual servers are resource consolidation, economical hosts for line-of-business legacy applications based on obsolete operating systems, and affordable quarantine of software development or evaluation environments from on-line systems.

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    Progent provided a wireless integration environment that allowed a school to increase efficiency and avoid the ongoing expense of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is intended for connecting separate locations as far as 2.5 miles apart and can extend to even longer distances. This wireless solution provided improved performance and dependability than simply amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz spectrum it offered immunity to local interference.

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