Rancho Cordova At Home Workforce Connectivity Consulting Partner
Conferencing Solutions Consulting and Support Services
Expanding your telecommuter workforce may have a significant effect on IT infrastructure, security, and company culture. Progent has two decades of experience helping businesses of all sizes to plan, configure, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can help your Rancho Cordova company to pick the right technologies and follow best practices in building and maintaining a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers maximum business value. Progent offers services that go from as-needed expertise for getting you over challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent can assist Rancho Cordova, California businesses to succeed with any aspect of creating a high-functioning work-from-home environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk augmentation, security and compliance, backup/restore solutions, and streamlined management.
Voice/Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing platforms from major vendors support virtual discussions, video and voice conferencing, chat, and screen/content sharing for both onsite workers and teleworkers. Many companies utilize multiple products to accommodate their different partners and clients. Progent can assist you to maintain your current voice/video conferencing ecosystem and optimize the productivity of your at-home employees.
- Skype for Business is Microsoft's popular communications product that enables real-time presence, IM, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help you to set up and maintain Skype for Business client software to accommodate your at-home workforce. For details about Progent's support services for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling platform for iOS and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 simultaneous users for video sessions. For details about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that embed rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference. For details about Progent's consulting expertise for Webex and for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and content with capabilities such as voice/video conferencing, persistent threaded chat, plus file sharing. For details about Progent's support services for Microsoft Teams and for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these conferencing platforms and help you to tune your WAN infrastructure to run them.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Rancho Cordova, California company, phone
An index of content::
Altaro VM Backup Computer Consulting
Altaro VM Backup Deduplication Integration Services
Altaro VM Backup software provides small organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud environments and also enables cost-effective backup to Microsoft Azure storage. Headline capabilities include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as low as five minutes for minimizing your exposure to data loss, military-grade encryption, granular restore options for specific files and emails, extensive support for Windows Cluster Shared Volumes and for vCenter for handling larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is an Altaro partner and offers a broad array of services to assist you to design, install, manage and troubleshoot a backup/restore system based on Altaro VM Backup.
Cisco and Microsoft Small Business Computer Expert
24-7 Information Technology Outsourcing Companies Small Business
For small businesses considering Progent's IT outsourcing, consulting, or technical support offerings, call 800-993-9400 or send email to information@progent.com.
IT Outsourcing and Co-sourcing White Paper
IT Outsourcing Examples Whitepaper
Progent’s IT outsourcing services offer affordable network consulting for medium-size businesses. Whether it involves planning network architecture, setting up an internal Help Desk or using an outside one, deploying a new e-mail system, monitoring your network, or creating a web-based business application, outsourcing your IT engineering services can smooth out expenses and minimize risks, permitting network service budgets to increase in a more linear and manageable fashion than is feasible by amassing a bulky, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can enable you to build a secure and highly available network foundation for your vital Windows-based applications including Windows Server 2008, Exchange Server, and Microsoft SQL Server 2008.
Services Documentation Network Consulting
Service Reporting Information Technology Consulting
Progent uses a sophisticated service reporting system that records and formats complete documentation for all delivered services. Unlike some freelance consultants or small service organizations who provide minimal documentation or details of tasks done, each service provided by Progent is accompanied by full documentation. Each Progent consultant has access to the support documentation transmitted by every consultant to each client. The discipline of detailing and archiving service records allows more effective service and avoids a slew of typical misfortunes such as when a service customer is effectively held captive to a consultant who refuses to release vital service information.
Microsoft Live Communications Server Services
24 Hour Microsoft LCS Server Instant Messaging Online Troubleshooting
Microsoft Communications Server delivers Instant Messaging and Real Presence as part of an extensible, enterprise-grade package offering advanced protection, seamless compatibility with popular Microsoft products, an extendable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and elevated operational efficiencies, enhanced worker productivity, and better IP security with this simple-to-administer, highly available IM platform. Successful implementations of Microsoft Office Communications Server require extensive planning and consideration before installation. Progent's Microsoft-certified professionals can provide the expertise needed to deliver all the advantages of Microsoft Office Communications Server across your whole organization.
Threat Management Gateway 2010 Setup and Support
Technical Support Forefront TMG Firewall
Microsoft Forefront Threat Management Gateway is based on the powerful security capabilities of Internet Security and Acceleration Server 2006 and offers a centrally administered Internet gateway that acts as a one-server solution for an array of security functions such as an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, VPN control, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security reporting features, allows customized reports powered by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to cut expenses and improve recoverability. Progent's Microsoft-certified consultants can help you to plan and carry out pilot and production deployments; interface Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and deliver continuing support and troubleshooting. Progent can also assist your organization to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server.
Cisco PIX Upgrade IT Consulting
Specialist Cisco PIX Upgrade
Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent still offers consulting assistance for Cisco's PIX firewalls to help you with maintenance and management and Progent can in addition help you determine if you should migrate to next generation firewall technology from Cisco. Progent's Cisco technology experts can help you design and carry out a cost-effective upgrade to Cisco ASA 5500-X firewalls following leading practices.
Consultant Services Remote Workers Data Protection
At Home Employees Data Protection Onsite Technical Support
Progent can assist small and medium-size companies to plan, implement, verify and maintain backup/restore solutions required for a remote workforce.
Extended Help Desk Online Support Services
Cisco and Microsoft Certified Experts IT Consulting Virtual Service Desk
Progent's Microsoft and Cisco certified Consultants provide three service programs to help medium-size and large organizations develop a cost-effective and successful internal Network Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process study and improvement, executive reporting, training of in-house staff, and documentation of processes. Progent's Software Selection and Integration Support Services help organizations sift through the numerous top level Help Desk application programs available and determine what packages may be too costly, lack critical features, or align badly with your organization's corporate culture. Progent also offers short-term staffing for businesses who need to reinforce their internal Help Desk staff for special projects or to substitute for vacationing or incapacitated personnel.
Catalyst 9115 Access Point Online Troubleshooting
Catalyst Wi-Fi 6 AP Security Support and Help
Progent's Cisco-certified Catalyst 802.11ax AP consultants offer economical online and on-premises support for Catalyst Wi-Fi 6 wireless access points.
Advantages of IT Outsourcing Article
Whitepaper Small Business IT Outsourcing
Progent’s IT outsourcing services provide affordable network support for medium-size businesses. Whether it includes designing network architecture, creating an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your system, or developing a web-based business application, outsourcing your network engineering services can smooth out expenses and eliminate risks, permitting IT support budgets to increase in a more linear and manageable manner than is possible by amassing a bulky, knowledgeable internal network support organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and robust network architecture for your vital Windows-based applications including Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server.
Largest Online Support Services Exchange 2013 VoIP
Microsoft Exchange Network Consulting
Microsoft Exchange 2013 incorporates major enhancements to the functionality of Microsoft Exchange Server 2010 and introduces important innovations plus a redesigned structure. These improvements affect vital areas like manageability, availability, security, operational costs, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can help you evaluate the potential business benefits of migrating to Microsoft Exchange 2013, design an efficient validation and deployment plan, and educate your IT staff to maintain your Exchange 2013 solution. Progent can also provide affordable remote support and management for Microsoft Exchange Server 2013.
CRM Support Services
Microsoft CRM Setup and Support
Microsoft CRM helps mid-market businesses build profitable client interactions. Integrated Sales and Customer Service components enable employees to share data to help promote sales success and deliver consistent, efficient customer service. Progent can configure the most sensible server and communications environment, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can show you how to combine Microsoft Dynamics CRM with your sales or customer service databases.
Emergency Microsoft Teams Web Apps Server Consulting
Top Microsoft Teams PSTN Gateway Specialist
Progent can assist your organization to plan an upgrade to Microsoft Teams from Skype for Business or Lync Server and configure, administer, and troubleshoot a cloud-based or mixed implementation of Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Specialist Ubiquiti UniFi Controller management
Ubiquiti switch Consulting
Progent offers quick access to the skills of veteran wireless specialists who can assist organizations to determine the value of Ubiquiti UniFi wireless access points for your business and assist you to design, deploy, maintain, and troubleshoot your UniFi network. Progent can also carry out a Wi-Fi site survey to help you to choose, configure, and place Ubiquiti UniFi wireless APs for your required coverage and throughput.
Microsoft SUS Specialist
Windows Server Update Services Consultancy
Microsoft Windows Server Update Services allows IT managers to install and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, network support personnel can fully and easily manage the distribution of patches that are released via Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Software Update Services deployment, configuring user's computers, establishing the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container appropriate for your system environment.
Microsoft Office 2000 Computer Network Support Group
Microsoft Office System Small Business IT Support
Progent imposes no startup charge and requires no monthly commitment for services provided during regular business hours. Progent's small granularity does away with big bills for quick solutions so you will not be tempted to allow simple problems to fester. .
Microsoft Financial Software Remote Troubleshooting
Award Winning Consulting Dynamics GP Great Plains Accounting
Progent’s Microsoft certified experts provide a range of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is an accounting and ERP tool built, like all Microsoft accounting solutions, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP offers an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to deploy and configure, and with its modular design you are able to license only the capability you currently require, with the option to expand clients and increase capabilities when necessary. Progent’s Dynamics GP/Great Plains support engineers can show you how to install, configure and manage the current version of Dynamics GP or migrate efficiently from an older edition.
Microsoft Hyper-V 3.0 Server Consolidation Professional
Windows Server 2012 R2 Hyper-V 3.0 Consultant
Widows Server 2012 R2 Hyper-V advances the power of server virtualization in key areas such as secure multitenancy, flexible network infrastructure, cloud readiness, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can assist your business to benefit from Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to reduce IT costs and improve availability.
Top Ranked System Center 2016 Service Manager Engineer
Top System Center 2016 and Operations Management Suite Specialists
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, deploying, optimizing and troubleshooting SCOM environments and offer organizations of all sizes expert online or on-premises consulting services for SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability needed to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or on-premises technical support to assist you to remediate serious issues uncovered by Microsoft SCOM 2012.
Support Antivirus
Award Winning Antivirus Support Services
E-Mail Guard is a complete service for blocking spam and virus attacks. E-Mail Guard handles the security and administration of corporate email by offering constantly improved spam and virus filtering, policy management, content testing, and defense against email-borne DHA and DDoS attacks. E-Mail Guard also features monitoring, management and reporting tools as well as outbound email testing to let you repair your email system and specify and enforce corporate email policy.
Immediate Remote Wireless Site Survey Network Consulting
802.11x Wi-Fi Site Survey Network Engineer
Progent's wireless site survey services make it easy to plan, install and debug a Wi-Fi network adapted to your environment, providing you a WLAN that has the coverage, performance, capacity, QoS, security, and roaming ability your company needs. Wireless site survey services from Progent include online predictive analysis for designing a wireless network and onsite survey services for confirming, tuning, and troubleshooting a functioning wireless LAN.
CISM Security Management Consulting Services
Cybersecurity Tech Services CISM
Progent offers the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization describes the basic capabilities and international standards of skill that IT security professionals are required to master. It gives executive management the confidence that those who have qualified for their CISM credential possess the experience and knowledge to deliver effective security management and consulting services.
Google Cloud VPN Professional
Consulting Services Google Cloud Access Management
Progent can provide cost-effective online and onsite support to assist organizations of any size to move any portion of their core network infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and allow access to Google's state-of-the-art machine learning technology. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
Online Help Data Center
Information Technology Outsourcing Companies Enterprise Windows 2003
For enterprises with branch offices in or any region covered by Progent's consultants, Progent's Microsoft-Premier network consulting professionals and certified Cisco system consultants can provide a variety of IT support services including project management, SOX compliance, site moves, enterprise security, system architecture, on-site or remote branch office support, and technical support for co-location hosting environments. A Progent IT architect can show you how to plan a multi-office network that makes smart use of co-location services and Internet data centers. Progent’s Microsoft Premier consultants can help major corporations plan, integrate and support major rollouts of the latest releases of Microsoft products including Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent’s CCIE and CCNP consultants can assist you to configure Cisco products for connectivity solutions that incorporate basic, high-speed, integrated, and remote networking.
24-Hour wireless controller Support and Help
On-site Support 9800-40 wireless controller
Cisco's Catalyst line of wireless controllers streamline the administration of Wi-Fi networks by unifying the configuration and control of wireless APs, tuning Wi-Fi performance by limiting the impact of radio frequency congestion, improving Wi-Fi availability with fast failover, and strengthening security by identifying cyber threats and analyzing traffic content according to user class and locale. Progent can assist your business to configure Cisco wireless LAN controller appliances to manage Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi solution or carry out a smooth transition to Cisco's modern Wi-Fi controller technology.
Security Evaluation Penetration Testing
Stealth Penetration Testing Cybersecurity Contractors
Stealth intrusion checking is a key component of any overall IT system security plan. Progent’s security experts can run thorough penetration checks without the awareness of your company's in-house network support resources. Stealth penetration testing uncovers whether current security monitoring tools such as intrusion incident warnings and event history analysis are properly set up and actively observed.
Immediate NetApp MetroCluster Troubleshooting Specialists
NetApp MetroCluster Troubleshooting Consultant Services
Progent offers enterprise clients the help of a NetApp-certified consultant for online or on-premises support for NetApp's entire family of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to resolve problems with NetApp SAN environments efficiently based on leading practices.
ISA 2000 Server On-site Support
MCSE Expert Certified ISA Server Troubleshooting
Progent's certified Internet Security and Acceleration Server consultants have long experience configuring ISA Server-based security solutions for IT networks with many offices, mobile users, and mission-critical web applications. Progent's Microsoft Firewall consultants can assist your company in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that supports your network security requirements without overly limiting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Network Consulting Cisco VoIP Phones and Contact Center
IP-PBX Integration Services
Progent's Cisco VoIP phone and video IP phone experts can assist you to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from legacy VoIP devices to the latest media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Unified CM Express (CME) to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications that include Unified CM IM and Presence Jabber, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent can provide support with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco SRST solutions for high availability.
Microsoft Exchange Server 2016 Migration Information Technology Consulting
Setup and Support Microsoft Exchange Server 2016 Upgrade
Progent can assist you in all facets of your migration to Exchange Server 2016 including planning high availability architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; specifying mass storage capacity required for your VMs, databases and log files; configuring HLB for fault-tolerant CAS services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.
Core Routers Information Technology Consulting
3900 Router Professionals
Cisco offers a full array of routers that includes appliances built to provide the security, bandwidth, and availability required by customers from small offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and system uptime. Progent can help you choose and configure Cisco routers to establish a reliable foundation for your network and to make it economical to grow as you add new users, start new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers powered by the Cisco IOS platform, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Series Routers.
Top Ranked Consultant Online Microsoft Project Training
Microsoft Desktop Apps Instruction Server Installation
Progent's webinars offer small companies the cost savings, convenience, and versatility of online learning and the effective pedagogic techniques of experienced teachers who employ advanced technology to reproduce live, interactive learning environments. Progent can provide remote education for popular desktop software including components of Microsoft Office suite such as Microsoft Excel, Word, PowerPoint, and Project: MS Dynamics accounting and management information products such as MS Dynamics GP (Great Plains); as well as other top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Select Topic: