Rancho Cordova At Home Workers Solutions Consulting and Support
Solution Design, Integration, Management and Help Desk Consulting
Enlarging your at-home workforce can have a significant impact on network architecture, security/compliance, and corporate workflows. Progent has 20 years of background helping SMBs to plan, deploy, administer, tune, and debug IT environments that support a remote workforce. Progent can help your Rancho Cordova company to pick the appropriate tools and follow best practices in building and maintaining a safe virtual office solution for telecommuters that facilitates collaboration and delivers top value. Progent can provide support services that go from as-needed expertise for getting you past challenging technical bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can help Rancho Cordova, California organizations to succeed with any facet of creating a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk services, security monitoring, data protection solutions, and streamlined management.
Infrastructure for an At-Home Workforce
Configuring the network infrastructure required to support an at-home work environment can be especially challenging if you have to accommodate a combination of worker-owned hardware such as PCs and notebooks, Internet routers, and Wi-Fi appliances from different manufacturers and with a variety of OS software and firmware levels. Progent's experience delivering remote support for both outdated and modern technologies in virtual office venues allows you to make efficient use of your available infrastructure and provides you with fast access to top-tire consultants for making necessary upgrades. Services offered by Progent to assist your company to implement a productive work-at-home infrastructure include:
- VPN technology makes it possible to establish a safe connection for authorized at-home workers to access IT assets situated at your corporate datacenter or in a public cloud. Progent's consultants can help you to configure and manage VPN connections between your teleworkers and your key IT resources by providing online VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can help your telecommuters to utilize Cisco's AnyConnect client software to provide secure VPN tunneling for a wide range of endpoint devices such as Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to see and interact with a data center PC's desktop. This provides IT managers substantial control over the digital environment of at-home employees and offers remote users a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach at-home networks to the Internet and typically support VPN tunnels, home wireless networks, and firewall services. Progent offers expert remote consulting for deploying home routers from all major manufacturers. See router configuration services from Cisco-certified consultants.
- Home Wi-Fi networks, typically shared by the whole family and visitors, are commonly utilized by at-home employees to connect to their Internet router for work. This can cause performance as well as cybersecurity issues. Progent can help businesses to resolve these problems by providing expertise that include Aironet integration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti wireless access point integration assistance.
- Internet connectivity methods affect the performance and availability of connections between telecommuters and the company data center. Business-critical applications might require redundant Internet access in case the normal connection breaks. Progent can provide expertise for identifying ISPs, selecting appropriate bandwidth and data volume packages, and integrating fault-tolerant Internet connections. See Internet access integration services.
VoIP Integration for At-Home Workers
Extending the company PBX environment to include teleworkers is critical to supporting a productive work-at-home solution. A broad range of cloud-based digital PBX products are popular with small and mid-size businesses to support telecommuters. Many larger organizations rely on Cisco's modern or older products for IP voice management. Progent can assist organizations of all sizes to design or tune a telecommuter VoIP environment that delivers the versatility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist organizations tune their existing Cisco IP voice environments to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony features to devices such as IP phones, media processing products, VoIP gateways, and mixed media applications used across the network. Unified Communications Manager manages other combined media services such as messaging, video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager support, visit Cisco Unified Communications Manager expertise.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by CUCM. Progent can help your company to maintain your existing CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other older IP voice products, visit Cisco CallManager consulting.
- Cisco IP Gateways enable integration with PSTN networks and with clients working beyond the corporate perimeter like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN infrastructure to support these solutions and deliver as-needed integration and debugging services.
Voice/Video Conferencing for Remote Workers
A broad range of voice/video conferencing platforms from leading technology companies enable online discussions, video and voice conferencing, chat sessions, and screen/content sharing for both local users and at-home workers. Many companies utilize multiple products to meet the needs of their various partners and clients. Progent's communications experts can help your organization to manage your current conferencing environment and enhance the productivity of your at-home workforce.
- Skype for Business is Microsoft's popular unified communications platform that enables presence, instant messaging, audio and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help you to deploy and maintain Skype for Business client software to support your remote workforce. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business consulting experts.
- FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow as many as 32 simultaneous users for video sessions. To learn more about Progent's consulting services for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for future reference and training. To learn more about Progent's consulting expertise for Cisco Webex as well as for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and content with capabilities that include video calling, persistent threaded chat, plus file sharing. For details about Progent's support expertise for Teams and for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these products and help your business to optimize your network architecture to run them.
Microsoft Collaboration Software for At-Home Workers
Microsoft's collaboration products are closely integrated with Microsoft's popular Office and Microsoft 365 families, providing a powerful environment of applications that create a consistent user experience for sharing information across a corporate network and on a broad range of endpoints. Progent has delivered remote consulting support for Microsoft SharePoint and Exchange since their initial publication and can help businesses to tune these critical collaboration platforms to optimize the effectiveness of your remote workers.
SharePoint utilizes web entities to promote collaboration and information sharing by providing policy-driven delivery of content, business processes, and utilities for searching through enterprise-wide business data. SharePoint permits you to create protected web portals that allows remote workforce to see and edit consolidated corporate intelligence by means of Intranets (Wikis), Blogs, social networking sites, and Web Parts (Widgets). To learn about Progent's SharePoint expertise, go to SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting expertise, go to integration expertise for Microsoft Exchange Server.
OneDrive is Microsoft’s shared cloud-based storage service, similar to GoogleDrive. Remote users can save files to the OneDrive service, and co-workers can retrieve them securely through a web browser. Included with Office 365, OneDrive allows at-home employees to co-author documents. Revisions created offline are synced when you reconnect to the Internet. For details about Progent's expertise for Microsoft OneDrive, see Microsoft Onedrive configuration consulting.
Cloud Integration for Remote Workers
Progent can provide affordable online assistance for helping organizations to create, maintain and troubleshoot integrated network models that incorporate internal data centers, telecommuters, branches, plus cloud services. Progent can provide expertise for all modes of public cloud service including Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help at-home workers resolve problems with cloud access, authentication, and security.
Microsoft Azure is a popular family of cloud services that enables you to utilize infrastructure, virtual servers, and key apps running on Microsoft's massive cloud. Azure offers over 100 services services including the ability to host Windows and Linux-powered VMs, scalable cloud storage, email and messaging, app development with Visual Studio, and backup/restore. Progent can help you to deploy VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity control with Azure AD, and design backup and restore systems with Azure Backup. Progent can also help you establish secure connections to Azure services for at-home workers by setting up and troubleshooting firewall appliances and VPN tunnels. To learn about Progent's consulting expertise for Azure, go to Microsoft Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's popular family of client productivity software and cloud services offered by subscription. Office apps and cloud services are marketed in a variety of plans intended for customers ranging from students and small offices to major corporations. Progent offers fast and affordable remote contact with consultants familiar with Microsoft 365-compatible endpoints running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist your business to assess the numerous subscription plans offered with Microsoft 365 and deploy 365 apps for your remote workers to achieve top business value. To find out about Progent's support services for Microsoft Office 365, refer to Microsoft Office 365 integration expertise.
Office 365 Exchange Online is among the most widely used applications in Azure-hosted Office 365 product line. Exchange Online offers the advantages of reduced costs for data center infrastructure, simplified management, on-demand scaling, high availability, and other advantages associated with cloud computing. Microsoft has engineered Exchange Online to operate smoothly with on-premises deployments of Exchange, enabling customers to create hybrid cloud/onsite networks. Progent's certified Exchange consultants can provide occasional assistance to get you through tough IT bottlenecks and can also provide comprehensive project management outsourcing to make sure your teleworkers have convenient and secure access to your Exchange Online deployment. For details Progent's consulting services for Exchange Online, go to Exchange Online configuration and support consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud computing arena and is the industry's leading source of cloud-based services. Progent offers fast and affordable online contact with cloud connectivity consultants who can assist your business to design, implement, manage, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud-based services with local resources and with other popular cloud platforms like Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to assist you to create a high-uptime network model to make sure your employees have a consistent computing experience regardless of whether they are working from your headquarters, a branch office, at home, or on the road. For details about Progent's consulting expertise for Amazon AWS, go to Amazon AWS consulting support.
Google Cloud Platform (GCP) is a leading collection of cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help you to extend your current IT resources with the Google Cloud Platform, and Progent's DBA experts can help you make your key apps cloud friendly so your teleworkers can benefit fully from Google Cloud services. Progent's consultants can help you to set up virtual machines on GCP Compute Engine, design a cost-effective storage solution with GCP Storage services, and simplify access management for telecommuters with Google Cloud Identity. Progent can also assist your organization to use GCP's unified management tools to administer and monitor your Google Cloud ecosystem. For details, refer to Google Cloud Platform integration expertise.
Help Desk Support for Telecommuters
A sudden, enterprise-wide changeover to a from-home business model, which could be activated by a pandemic or as a component of a business continuity preparedness plan, can overwhelm even a well-staffed in-house Call Center. Progent's Call Center services make it possible for organizations of any size to outsource or expand their Call Center by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Call Center support services utilize Progent's extensive team of online technical support specialists along with enterprise-class ticketing and follow-up technology to offer an economical, state-of-the-art Help Desk Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of remote Level 1 desktop technical support from service requests through ticket creation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal allows telecommuters to track or update the status of their active tickets, enter details, and upload screenshots and attachments. Desktop support services are delivered at a substantial price reduction off Progent's normal Level 1 technical service rates, and Progent offers optional rapid escalation to Level 2 and Level 3 IT specialists to resolve advanced problems. For more information, see Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Call Center Supplemental Service allows your company to expand your existing Support Desk organization by sharing responsibilities for Call Center services transparently between your in-house IT support organization and Progent's nationwide pool of desktop support engineers and subject matter specialists. Progent's shared Call Desk service is based on a co-sourcing support solution utilizing the leading PSA tool for managing help requests and trouble tickets, establishing ownership, monitoring progress, and generating reports. To learn how Progent's Help Desk Augmentation Services can help your company to provide best-in-class technical support to your at-home workforce, visit Progent's Help Desk supplementation Services.
Cybersecurity for Teleworkers
Teleworkers commonly use their own computers and work in a physically unsecured area. This worsens their vulnerability to cyber threats and requires careful use of security appliances, remote monitoring, and the enforcement of security policies based on best practices. Progent's veteran team of certified cybersecurity professionals can help your business to design, implement and manage a modern security solution that protects critical information in IT networks that include telecommuters.
- Firewalls allow companies to create a network environment that can be securely accessed by local users as well as by at-home workers, mobile users, suppliers, clients, and the public. Modern firewall appliances permit you to assign and manage appropriate permissions to various groups of users and to scale your network and modify your security as your business evolves and as cyber threats become more complex. Progent supports both new and legacy firewall devices from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall configuration services, visit firewall integration and support services.
- Remote Endpoint Security Monitoring makes it easy to track the disparate devices utilized by at-home workers and either block or identify and mitigate the latest cyber attacks like ransomware. With ProSight Active Security Monitoring services, a lightweight agent is put on every secured endpoint device, watching all activity and utilizing state-of-the-art machine learning and full execution context to detect new threats on arrival. When a cyberattack is spotted, ProSight Active Security Monitoring instantly isolates the infected device from the corporate network to quarantine the malware. Because the ProSight ASM software agent is self-contained, endpoint devices stay secure even when they are offline. For more information about ProSight ASM, go to remote endpoint security monitoring for teleworkers.
- Security Audits can evaluate the vulnerability of your network to all types of external and local security attacks for an environment that incorporates telecommuters. Progent can deploy online, automated cybersecurity inventory software for rapidly and economically uncovering a wide variety of security holes that can be surfaced over the Internet. Progent's security assessment experts, which can be provided by data security experts with top certifications including CISM, CISSP, and GIAC, can assist your company to audit your procedures and policies and review your network architecture to enable you to implement top-level security for your remote workers.
Data Protection for Teleworkers
The field of Data Protection covers saving and recovering vital data in order to prevent data loss and minimize recovery time in case of storage system failures resulting from hardware breakdowns, software hiccups, human error, cyber attack, or any other reason. Dependable data protection strategies can be especially challenging to architect and maintain in hybrid environments that incorporate in-house data centers, public clouds, and at-home workers.
- Backup/Restore strategies for telecommuters must cover multiple types of user-owned endpoints. Progent can provide fast remote help from consultants knowledgeable about a broad range of products for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, iPads and smartphones. Leading backup/restore products supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up resources spread throughout a wide area network, Progent can provide ProSight Data Protection Services, a backup/recovery service that uses cloud storage and includes granular recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity plans commonly anticipate scenarios that require a temporary switch to telecommuting. Progent's senior disaster recovery preparedness experts and business continuity specialists can help your business to create, document and test a DR/BC strategy that includes the logistics of switching to telecommuting.
Unified Management for Teleworkers
Microsoft has rebranded and reshuffled its endpoint management products under the title Endpoint Manager, which encompasses Intune for cloud management of remote endpoints and Configuration Manager for managing onsite computers. Endpoint Manager features a unified environment for protecting critical data by controlling on-premises, mobile, and home-based endpoints.
Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and protecting remote computers and applications. Remote endpoint devices can be personally owned or business owned. IT admins managing the endpoint computers of telecommuters can use Intune to provision and validate apps on devices, push updates and certificates, set up policies for accessing information and networks, set passwords, create VPN tunnels, determine how telecommuters share information, establish threat defense, ensure security compliance, and wipe sensitive data from missing, stolen or deactivated endpoint devices. Microsoft Intune runs with iOS, Google Android, Windows, and macOS/OS X endpoints. For information about Microsoft Intune and to find out how Progent can help your company to use Microsoft's Endpoint Management to manage the endpoint computers of your at-home workers, go to Intune mobile endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management (MDM) platform that allows network managers to keep remote endpoints up to date and secure. Workspace ONE uses VMware AirWatch technology for unified endpoint administration along with VMware's Horizon virtual software delivery technology for access control, app management, and configuration management of endpoint devices. Workspace ONE operates with devices powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site product through a perpetual license. Key capabilities of VMware Workspace ONE include fast over-the-air provisioning of new notebooks, immediate onboarding of new users, policy setting and enforcement for all categories of devices, unifies reporting and analytics, email encryption, and seamless integration with Microsoft apps and cloud-based services. To find out about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE remote device management consultants.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing an efficient work-from-home solution for your Rancho Cordova, California business, phone
An index of content::
Wireless Bridge Technology Consulting
Ubiquiti UniFi Controller IT Consulting
Progent's Wireless Consulting Services provide a convenient, affordable way for companies of any size to integrate, manage and repair advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Gentoo Linux IT Consultants
Technology Consulting Colbolt Linux
Progent's Linux consulting services provide small and mid-size companies and software developers assistance with administering and maintaining Linux computers that coexist with Microsoft-based technology. Progent can give your organization contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide array of experience offers you an easy single source to show you how to create and maintain a secure and reliable cross-platform connectivity and communications solution that allows Linux and Microsoft interoperability by integrating MS Windows with major Linux derivatives including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Best ISA 2004 Online Help
ISA 2004 Specialists
Progent's certified Forefront TMG and ISA Server 2006 experts can help you to plan, deploy, and support a configuration of TMG 2010 or ISA Server 2006 on your network that delivers the firewall security, performance and ease-of-use that your company requires.
Fault Tolerant Data Center Positions
Virtual Office Technology Positions
Progent's business climate will make you a more capable professional by improving your technical skills and boosting the satisfaction of your customers. Progent delivers this commitment by attracting the best consulting experts for you to operate with, offering an advanced network and communications infrastructure, using custom software tools to enable the maximum quality of support, and by streamlining our operational structures for attracting and maintaining customers.
Windows Server 2008 R2 Remote Support
Windows Server 2008 Active Directory Support and Setup
Windows Server 2008 R2 offers outstanding levels of performance, protection, fault tolerance, scalability, and flexibility that improve productivity of on-site, remote, and mobile workers. Progent's Microsoft-certified professionals can provide cost-effective online consulting, troubleshooting, and training services to help your company to design, execute, and manage Microsoft Windows Server 2008 R2 in order to add significant business value to your network.
System Center 2016 and Exchange Integration Integration Services
System Center 2016 and Operations Management Suite Remote Consulting
Small to middle size companies can now enjoy all the benefits of Operations Manager and also have fast access to Progent’s Microsoft Premier IT support experts. With Progent's economically priced IT support programs, small and midsize businesses can select a basic System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager to provide small company networks enterprise-class availability, security, and productivity.
Wireless LAN Network Consulting
Wireless LAN Remote Support
Progent can show you how to plan, deploy, manage, and repair an efficient Wireless network architecture, recommend sensible products, and configure access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you build a complete 802.11ac wireless network security plan that is well aligned with the security strategy for your overall business network.
Award Winning Data Center Colo Consultant Services
Internet Data Center Outsourcing
Colocation sites allow businesses to share world-class facilities for hosting computer equipment that runs vital applications. Progent's Microsoft and Cisco certified IT experts can assist your small business with all aspects of your colocation strategy such as selecting and migrating to a colocation site, designing system topology, defining hardware, on-site and on-line troubleshooting, establishing offsite network management, and education your IT staff.
Exchange 2013 OWA Technical Support
Largest Exchange 2013 Server Network Consultant
Exchange Server 2013 includes significant improvements to the functionality of Exchange Server 2010 and delivers powerful new features plus a revamped architecture. These improvements favorably impact vital facets of IT such as ease of administration, availability, security, operational costs, teamwork, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to understand the potential advantages of migrating to Exchange Server 2013, design an efficient validation and rollout plan, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable remote consulting and management for Microsoft Exchange 2013.
Project Server Time Reporting Consulting
Installation support Microsoft Project Server 2010
Progent's Microsoft engineers can provide advanced support in implementing, operating and troubleshooting all versions of Microsoft Project, Project Server, and Microsoft Project Online and can provide a broad range of affordable online support services based on industry best practices to assist organizations of any size to receive all the advantages of this powerful project management solution. Services available from Progent include solution planning, installation and migration, strategies for safe collaboration among local and offsite users, network optimization, and customized online training.
Lync Server 2013 topology Professionals
Lync Server 2013 and Exchange UM Server Consultants
Progent's Microsoft-certified consultants can assist your company to assess the value of Microsoft Lync Server 2010 for your environment and can assist you to plan and execute a deployment of Microsoft Lync Server 2010 that centralizes the administration of Instant Messaging and Presence and increases the output of your office employees, telecommuters, and smartphone users. Progent's consultant's can in addition help your company to carry out an efficient migration to Lync Server from Office Communications Server or Live Communications Server, interface Lync Server 2010 with Exchange, SharePoint Server, and Microsoft SQL Server, show you how to use Microsoft Lync Server 2010 to enhance the team-computing capabilities of Microsoft Office programs, and provide training and ongoing technical support for Microsoft Lync and other Microsoft products.
Aironet 600 Access Point Consultant Services
Aironet Wave 2 AP Computer Consultants
Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants offer online or on-premises configuration and troubleshooting support to help you to design, configure, upgrade, tune, administer and troubleshoot Aironet wireless access point environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also help you to integrate your wireless environment with your wired network infrastructure and cloud-based resources to build an enterprise-wide connectivity solution that is simple to manage and scale. Progent also offers affordable wireless site surveys to assist you to determine the most efficient selection, placement and setup of Aironet wireless access points to work with your unique office layout, building structure, and anticipated network traffic.
Hybrid Microsoft 365 integration IT Consultant
Office 365 Single Sign On Integration
Microsoft allows you to create seamless hybrid environments that integrate Office 365 and on-premises Exchange deployments. This permits you to have some mailboxes hosted on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help you with any facet of designing, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on schedule and on budget.
Database Applications Consultants
Award Winning Database Consulting Services
Progent's certified relational database developers can provide businesses of any size remote DBA and programming services for leading database products such as MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support available from Progent include software installation and integration, application design and programming, management services, replication and synchronization solutions, capacity planning, performance optimization, migration, security and compliance, backup/restore options, problem solving, and training.
Microsoft Office System Migration Consultant
Consolidate Microsoft Office XP
To provide economical network support for small businesses, Progent has developed full-service IT outsourcing plans that give small offices quick access to network help without requiring you to recruit, educate, and manage an expensive full-time computer support team. Progent’s IT outsourcing services give you an affordable way for building a secure and reliable environment for your important Microsoft Windows business productivity suites such as Microsoft Office XP and Office 2003.
Microsoft SBS 2003 Remote Support Services
Microsoft Small Business Server Consulting
Microsoft Small Business Server is an affordable suite of essential servers that offers the basis for a feature-rich but manageable IT network. The IT demands of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires a computer consultant with hands-on experience designing and building seamless, comprehensive business technology solutions. Progent's Small Business Server consultants have an average of over 10 years of background integrating computer networks based on Microsoft technology. This experience ensures you results in installing, managing, and repairing network solutions that include the Microsoft Small Business Server package of servers and applications.
Midsized Business Small Business IT Consulting Firm
Small Medium Business Small Business Computer Consulting
Progent offers technical support for mid-size companies with 100 to 250 network users. The medium size business or work group has typically been an underserved part of the market for network consulting expertise. The overhead and service access practices of major outside service organizations make them too expensive for the typical mid-size business or small medium business (SMB), which commonly has a minimal IT budget with which to maintain an information system whose complexity and capability are often similar to the networks of far larger companies. Progent's support delivery model, which takes great advantage of remote service, virtual office infrastructure and proactive network monitoring, dramatically reduces the network maintenance expenses of a small-medium business while offering the small organization with enterprise-level support from professional, IT consultants knowledgeable in a wide array of midsized business network solutions. If your medium size organization or small business is searching for levels of network support appropriate for a medium size office without paying big-company costs, call Progent.
On-site Technical Support Cisco Remote Access
Cisco Access Point Information Technology Outsourcing
Progent offers fast remote access to Cisco-certified CCIE network infrastructure experts. Progent's CCIE experts can connect to your network via powerful remote support utilities to provide fast and affordable troubleshooting and repair of urgent network problems.
Onsite Technical Support 64-bit Server
64-bit Computing Professionals
Progent’s Microsoft-premier consultants can assist you to enhance your application servers and/or desktops from 32 to 64 bits. Progent can help your company to calculate the costs and benefits of upgrading to 64-bit computing, plan an efficient upgrade strategy that reduces business disruptions, and deliver economical, professional online support to aid your organization to configure 64-bit software and applications on your existing hardware.
VoIP Phones IT Consultants
Remote Troubleshooting IP Endpoints
Progent's CCIE-certified networking experts offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
SQL Server Support and Integration
Support and Integration SQL Server
SQL Server 2005 offers powerful, standardized tools to computer experts as well as to information workers, lessening the difficulty of designing, deploying, managing, and using enterprise data and database programs in environments ranging from handheld devices to corporate information networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with hands-on expertise and broad knowledge in planning and building data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
After Hours Microsoft Office 2000 Small Business Network Consultants
Design Consultants Microsoft Office System
Progent’s IT outsourcing services offer affordable computer consulting for small companies. Whether it involves planning system architecture, creating an in-house Help Desk or using an outside one, deploying an updated email system, monitoring your system, or developing a web-based eCommerce solution, outsourcing your IT technical services can contain costs and minimize risks, permitting IT service budgets to grow in a more linear and manageable fashion than is feasible by building up a bulky, knowledgeable internal network support staff. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and robust network foundation for your vital applications based on Microsoft Windows including Office XP, Microsoft Office 2003, and Office 2000.
Expert Microsoft Certified Operations Manager Online Help
Microsoft Operations Manager Remote Consulting
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, enhancing and fixing System Center Operations Manager environments and offer companies of any size advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design a topology for SCOM 2012 servers that delivers the performance and resilience required to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs based on leading practices for tracking network fabric as well as Microsoft and third-party apps and services. Also, Progent can provide fast remote or onsite technical support to assist you to remediate serious problems detected by System Center 2012 Operations Manager.
Exchange 2003 Upgrade IT Consultants
Exchange 2003 Server Upgrade Professionals
Progent's Microsoft Premier professionals offer world-class support for enterprise-wide implementations of Microsoft Exchange. Progent's consultants can help you plan multi-site Exchange Server installations or upgrades and can supply onsite technicians to assist large companies with installations of Exchange Server in the or any region served by Progent's consultants.
After Hours Virtual Server Hyper-V Help and Support
Urgent MS Hyper-V Virtual Server On-site Support
Progent's certified professionals can assist you to analyze the potential benefits of Hyper-V-powered server virtualization for your company, conduct test implementations to verify Hyper-V's compatibility with your line-of-business software, evaluate your network infrastructure for optimal operation with virtual server solutions, help you in migrating to Microsoft Windows Server 2008 and setting up Windows Hyper-V, train your network management staff to monitor and manage Hyper-V, offer expert consulting support for enhancing the protection of your virtual machines, design and test business continuity processes that maximize system uptime, and deliver continuing consulting and technical support including affordable remote troubleshooting and turn-key Help Desk outsourcing.
Cisco Firepower 4000 Series Firewalls Integration
Cisco Expert Firesight Remote Troubleshooting
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer centralized management of modern cybersecurity capabilities like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to design and execute an efficient migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's security services to build and centrally control network ecosystems that include local offices, data centers, and cloud resources.
information Systems Audit MS SQL
SQL Server Capacity Planning Development Firm
SQL Server 2000 is a complete, web-aware database and data analysis package that enables the fast creation of a new generation of enterprise-class applications that can give your company a critical competitive advantage. Microsoft SQL Server 2000 features core support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, assures you success in planning, deploying and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Award Winning Microsoft SharePoint Server 2013 Integration Services
24-7 Online Consulting SharePoint Business Connectivity Services
Progent has been delivering SharePoint consulting services since the initial product was published more than a decade ago, and Progent has the breadth and depth of technical know-how to assist businesses of any size to plan and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consulting team can help your company to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older releases of SharePoint or from another collaboration solution; determine whether an on-premises, online or hybrid configuration is best suited for your organization; and select the right edition of SharePoint 2013 for your purposes. Progent offers full project management support or can help in individual tasks associated with your SharePoint 2013 migration.
IP Communications Online Technical Support
Voice Over IP Information Technology Consulting
Progent's Cisco certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Services Google Cloud Windows
Largest Google GCP Cloud integration Engineer
Progent offers cost-effective online and on-premises support to assist organizations to migrate all or part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware costs and allow access to Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security.
Project Methodology Software Consultants
Top Rated Project Methodology Support Firm
When performing IT projects for enterprise customers, Progent follows a phased methodology driven by defined milestones in order to achieve financial, scheduling and engineering goals while minimizing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures derived from the best practices described by the Microsoft MSF methodology which specifies requirements definition, architecture proposals, test models, design tuning, and professional deployment. All facets are recorded to provide a comprehensive summary of IT services performed and to assist in downstream system maintenance.
ISSAP Certified Security Architecture Engineers
CISSP-ISSAP Cybersecurity Architecture Consultant
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of thorough testing and significant experience with information security architecture. ISSAP security experts have comprehensive understanding of access management mechanisms and methodologies, phone system and network infrastructure security, cryptography, needs evaluation, BCP and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can help your company with all phases of secure network architecture.
24-Hour Services Microsoft Windows 10 ADK
Windows 10 Trusted Boot Computer Consulting
Progent's Microsoft-certified consultants can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older release of Windows. Online and onsite assessment and migration services for Windows 10 available from Progent's consultants include ROI estimates, project supervision, application compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile management, telecommuter access, data and identity security, streamlined deployment and administration, network infrastructure design, Wi-Fi support, disaster recovery planning, webinar training for network management staff and end users, and ongoing Call Center support services.
SMS Upgrade Network Consultants
SMS Upgrade Remote Support
Progent’s Microsoft certified experts provide small and medium size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver important applications rapidly and automatically to specified workers, reduce software expense and adhere to licensing agreements by understanding usage profiles, enhance Windows protection by increasing your knowledge of vulnerability and by delivering critical updates, manage your external workforce through industry standards independent of connection or location, and lower operational expenses by fully utilizing the management capabilities built into Windows. Progent’s SMS engineers can help you use SMS effectively for automated software and application installation, security patch administration, and resource tracking management including program and hardware inventory.
Freelance eCommerce Consultants Telecommuter Job
Telecommuter Job Freelance Macintosh Consultants
Our Experts Team offers consulting in key fields such as Apple OS networking and programs; Expertise for Linux-based, UNIX-powered, and Sun systems; MRP, Enterprise Resource Planning, or CRM customization; Strategic and vertical application help; CIO, management information analyst, and project logistics outsourcing; Custom program design and integration; Web site, eCommerce, EDI, and customer portal development and integration; SQL support and performance consulting; Business information expertise; and Telecommunications systems support.
64-bit Migration Consultant Services
64-bit Server Technology Consulting
Progent's Microsoft-certified engineers can help you design, document, carry out, administer, and troubleshoot a network-wide move to 64-bit server and desktop OS software and business applications. Progent can help you pilot your 64-bit infrastructure to verify that it handles all of the important 32-bit applications which you intend to keep plus the new 64-bit versions of software you wish to install.
Microsoft Hyper-V 3.0 Server Virtualization Services
Troubleshooting Hyper-V Server
Progent's Microsoft-certified consultants can help you evaluate the possible benefits of Hyper-V-based virtualization for your business, perform test installations to validate Hyper-V's operation with your line-of-business software, assess your network and server infrastructure for smooth operation with virtual server technology, help you in upgrading to Windows Server 2008 and configuring Hyper-V, educate your network management personnel to monitor and administer Hyper-V, offer expert consulting support for improving the security of your virtual machines, establish and test business continuity processes that maximize system uptime, and deliver ongoing consulting and technical support including low-cost remote troubleshooting and comprehensive Help Desk services.
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