Rancho Cordova Remote Workforce Configuration Consulting Experts
System Planning, Implementation, Administration and Troubleshooting Consulting and Support Services
Enlarging your remote workforce can have a significant impact on network architecture, security/compliance, and company workflows. Progent has 20 years of experience assisting businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Rancho Cordova organization to pick the right tools and follow best practices in creating and operating a safe virtual solution for telecommuters that facilitates teamwork and delivers maximum value. Progent can provide services ranging from on demand guidance for helping you over occasional technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent's consultants can assist Rancho Cordova, California businesses to with any facet of creating a high-performing work-at-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk services, endpoint security, data protection solutions, and centralized management.
Network Infrastructure for a Remote Workforce
Configuring the network infrastructure required to support an at-home work environment can be particularly complex if you have to accommodate a combination of personal equipment like PCs and notebooks, Internet routers, and wireless APs from various manufacturers and with a mix of OS software and firmware levels. Progent's experience providing remote support for both legacy and current technologies in remote office venues allows you to make efficient use of your existing network infrastructure and offers ready access to expertise for making essential updates. Support services offered by Progent to help your company to create a high-functioning work-at-home infrastructure include:
- Virtual Private Network connectivity makes it possible to establish a safe connection for authenticated at-home employees to access IT resources located at your company data center or in a public cloud. Progent can help your company to deploy and maintain VPN connections between your teleworkers and your key IT resources by providing online VPN configuration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can assist your telecommuters to set up Cisco's AnyConnect software to provide safe VPN connections for a broad range of endpoint devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms enable an at-home worker to see and interact with a remote computer's desktop. This technology provides network managers substantial control over the digital ecosystem of telecommuters and offers them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach home networks to the Internet and support VPN connections, local Wi-Fi connectivity, and firewalls. Progent can provide expert remote consulting for setting up home routers from a variety of vendors. See router configuration support from Cisco-certified experts.
- Home Wireless networks, typically supporting an entire household and guests, are frequently used by telecommuters to connect to their Internet router for work. This can create performance and security issues. Progent can assist you to mitigate these issues by delivering services like Aironet configuration consulting, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti Unifi WiFi access point setup help.
- Internet access solutions affect the performance and reliability of connections between telecommuters and the corporate network. Business-critical applications might demand redundant Internet connections in the event the primary connection breaks. Progent can provide guidance for selecting ISPs, picking sensible service bundles, and configuring high-availability Internet access. Refer to Internet connectivity solutions.
VoIP Solutions for an At-Home Workforce
Expanding the business phone system to accommodate teleworkers is vital to supporting a productive work-at-home solution. A broad range of cloud-based VoIP platforms are used by SMBs to support teleworkers. Many larger organizations rely on Cisco's current or legacy products for IP voice management. Progent can assist businesses of all sizes to plan or maintain a telecommuter IP voice service that delivers the versatility, convenience and security required for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help organizations optimize their existing Cisco VoIP systems to handle a growing at-home workforce.
- Cisco Unified Communications Manager (CUCM) delivers enterprise telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia applications used across the network. CUCM supports other combined media services like unified messaging, video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified CM consultants.
- Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent can help your company to support your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other legacy VoIP platforms, refer to Cisco CallManager expertise.
- Cisco IP Gateways enable integration with public telephony networks and with clients working beyond the corporate perimeter such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN infrastructure to support these solutions and deliver on-demand deployment and debugging services.
Voice/Video Conferencing for an At-Home Workforce
A broad selection of video conferencing products from major vendors enable online discussions, video and voice conferencing, chat, and screen sharing for both onsite workers and teleworkers. Many organizations utilize a mix of products to meet the needs of their different partners and clients. Progent's communications experts can help your organization to manage your existing conferencing ecosystem and optimize the productivity of your remote employees.
- Skype for Business is Microsoft's leading communications product that enables presence, IM, audio and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can help you to set up and maintain Skype for Business clients to support your remote employees. To learn more about Progent's support services for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's group video calling platform for iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 concurrent users for voice/video calls. For details about Progent's support services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for training. To learn more about Progent's consulting services for Webex and for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities such as voice/video calling, persistent threaded chat, plus file sharing. To learn more about Progent's support services for Microsoft Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these products and help you to tune your network architecture to host them.
Microsoft Collaboration Software for At-Home Workers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office and Microsoft 365 families, providing a powerful ecosystem of applications that deliver a consistent user interface for exchanging information across multiple sites and on a broad range of endpoints. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can assist businesses to deploy these flagship collaboration platforms to optimize the effectiveness of your remote workforce.
SharePoint uses web sites to enable collaboration and information delivery by offering policy-driven access to content, business processes, and utilities for looking through company-wide information silos. SharePoint enables you to create protected web portals that enables at-home workforce to view and edit aggregated corporate intelligence via Wikis, Blogs, social web sites, and Web Parts. For details about Progent's SharePoint consulting expertise, visit SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, refer to integration expertise for Microsoft Exchange.
OneDrive is Microsoft’s collaborative cloud file hosting and synchronization service, comparable to GoogleDrive. At-home users can store files to the OneDrive service, and co-workers anywhere can share them safely via a browser. Included with Office 365, OneDrive allows at-home workers to co-edit files. Edits created offline are synced when you go back online. To find out about Progent's consulting expertise for OneDrive, refer to Onedrive configuration experts.
Cloud Integration for Remote Workers
Progent offers affordable remote assistance for enabling businesses to create, manage and repair cohesive hybrid network models that include physical data centers, remote workers, branches, plus public cloud resources. Progent can provide top-tier consultant for all modes of cloud service such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help telecommuters resolve problems with cloud access, authentication, and cybersecurity.
Azure is a popular platform for public cloud services that enables you to utilize infrastructure, virtual servers, and key apps running on Microsoft's extensive cloud. Azure features over one hundred services services such as hosting for Windows and Linux-based virtual machines, scalable cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can assist you to deploy virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity management with Azure Active Directory, and plan data backup and recovery systems with Azure Backup. Progent can also help you establish secure access to Azure services for at-home workers by configuring and debugging firewall appliances and VPN IPsec tunnels. For information about Progent's expertise for Microsoft Azure, visit Microsoft Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's growing suite of business productivity applications and cloud services offered on a subscription basis. Office apps and cloud services are marketed in a variety of plans intended for customers ranging from individuals and small offices to large corporations. Progent offers quick and easy remote contact with experts familiar with Office 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android technology. Progent can assist you to assess the numerous subscription bundles offered with Microsoft 365 and configure 365 applications for your at-home workers to achieve maximum business value. For information about Progent's expertise for Microsoft Office 365, refer to Microsoft Office 365 consulting expertise.
Microsoft 365 Exchange Online is one of the most widely used applications in Azure-hosted Office 365 product product suite. Office 365 Exchange Online provides the advantages of lower costs for physical infrastructure, easier management, dynamic scaling, high reliability, and additional benefits inherent with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to run smoothly with local deployments of Exchange, allowing you to build hybrid networks. Progent's Exchange consultants can provide occasional assistance to get you past challenging technical roadblocks and can also provide comprehensive project management services to make sure your teleworkers have convenient and secure access to your Office 365 Exchange Online environment. For details Progent's consulting services for Exchange Online, visit Office 365 Exchange Online configuration and support expertise.
Amazon AWS is a trailblazer in the public cloud market and is the world's biggest source of cloud services. Progent offers quick and economical online access to cloud connectivity consultants who can help your organization to plan, deploy, manage, and debug hybrid information networks that incorporate Amazon AWS cloud services with on-premises resources and with other public clouds like Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to assist your company to create a high-availability network architecture so your users have a consistent computing experience regardless of whether they are working from your headquarters, a branch office, from home, or on the move. For details about Progent's support services for Amazon AWS, go to Amazon AWS consulting expertise.
Google Cloud Platform is a popular suite of cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can help your business to scale your existing IT assets with the Google Cloud Platform, and Progent's DBA experts can show you how to make your critical applications cloud friendly so your at-home workers can take full advantage of Google Cloud services. Progent can help your organization to deploy VMs on GCP Compute Engine, design a cost-effective storage system with Google Cloud Storage services, and simplify access control for remote workers with GCP Cloud Identity. Progent can also help your business to utilize GCP's management technology to administer and track your Google Cloud environment. For details, see Google Cloud Platform (GCP) integration services.
Help Desk Services for At-Home Workers
A sudden, company-wide changeover to a telecommuter workforce, which might be activated by a pandemic or as a component of a business continuity preparedness plan, can overstretch even a well-staffed internal Support Desk. Progent's Help Desk Call Center services allow businesses of any size to outsource or expand their Call Desk by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Support Desk services leverage Progent's nationwide team of online technical support experts combined with world-class ticketing and tracking technology to offer an affordable, advanced Help Desk Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of online Level 1 PC support from initial help requests through trouble ticket generation, screen sharing, issue resolution, and reporting. A web-based User's Service Portal allows at-home employees to monitor or revise the status of their current tickets, enter details, and append screen captures and relevant files. Technical support services are delivered at a significant discount off Progent's normal Level 1 technical service rates, and Progent makes available the option of rapid escalation to Level 2 and Level 3 support specialists to deal with complex problems. To learn more, visit Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Supplemental Service enables your company to expand your existing Help Desk staff by splitting delivery of Support Desk services seamlessly between your in-house support organization and Progent's extensive roster of PC support technicians and subject matter experts. Progent's shared Help Desk Call Center service uses a collective support model based on the number one professional services automation (PSA) platform for managing help requests and ticketing, assigning responsibility, monitoring progress, and generating reports. For details about how Progent's Call Center Supplementation Services can enable your company to provide best-in-class technical support to your teleworkers, see Progent's Help Desk augmentation Services.
Security and Compliance for Remote Workers
Remote workers commonly run their personal computers and work in an unsecured environment. This worsens their exposure to cyber attacks and calls for careful deployment of firewalls, remote endpoint monitoring, and the creation of security policies that adhere to best practices. Progent's seasoned roster of certified data security experts can assist your company to plan, deploy and administer a modern security solution that guards sensitive data in networks that include teleworkers.
- Firewalls allow you to build a network that can be securely accessed by local users and by telecommuters, mobile workers, vendors, clients, and other stakeholders. Modern firewall devices permit you to assign and manage appropriate access rights to various classes of users and to scale your network and adjust your security as your business evolves and as network attacks become increasingly complex. Progent works with both new and older security devices from all major vendors including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall support services, see firewall support expertise.
- Online Endpoint Monitoring makes it easy to track the various devices used by at-home workers and either block or identify and mitigate modern threats like ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint software agent is put on every secured endpoint, monitoring all activity and using advanced AI technology to detect new threats before they can spread. When a cyberattack is discovered, ProSight ASM instantly disconnects the impacted endpoint from the network to contain the malware. Because the ProSight Active Security Monitoring software agent is self-contained, endpoints remain secure even when they are not connected to the Internet. To learn more about ProSight Active Security Monitoring, visit remote endpoint security monitoring for teleworkers.
- Security Audits can assess the vulnerability of your network to all types of external and local security threats for an environment that incorporates telecommuters. Progent can run remote, automated cybersecurity inventory software for rapidly and affordably detecting a broad range of security weaknesses that can be surfaced over the Internet. Progent's endpoint security assessment experts, which can be provided by data security experts with advanced credentials such as CISA, ISSAP, and GIAC, can assist your business to audit your procedures and governance policies and review your WAN architecture to enable you to design the highest level of security for your teleworkers.
Data Protection Solutions for Teleworkers
Data Protection covers backing up and restoring vital information in order to prevent data loss and reduce restoration time in case of storage failures due to hardware breakdowns, programming hiccups, human error, malware, or other causes. Dependable data protection strategies can be especially challenging to architect and manage in hybrid environments that combine local data centers, public clouds, and an at-home workforce.
- Backup/Recovery strategies for teleworkers must address diverse types of personally owned endpoint devices. Progent offers quick remote help from experts familiar with a broad range of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, iPads and smartphones. Popular backup/recovery solutions maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To back up resources spread across a wide area network, Progent offers ProSight Data Protection Services, a backup/recovery service that utilizes cloud-based storage and includes fine-grained recovery and centralized management.
- Disaster Recovery/Business Continuity plans often envision circumstances that require a rapid changeover to telecommuting. Progent's expert disaster recovery preparedness experts and business continuity planning specialists can assist you to create, document and test a DR/BC plan that includes the logistics of switching to telecommuting.
Unified Management for Telecommuters
Microsoft has renamed and reshuffled its endpoint management platforms under the name Endpoint Manager, which encompasses Intune for cloud-based management of remote devices and Configuration Manager for managing onsite endpoints. Microsoft Endpoint Manager features a unified environment for protecting corporate data by managing local, mobile, and home-based endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting mobile devices and software. Managed endpoint computers can be personally owned or company owned. Network admins managing the enrolled endpoint computers of telecommuters can utilize Intune to provision and authenticate applications on devices, push updates and certificates, configure rules for accessing data and resources, set passwords, create VPN tunnels, control how home-based workers share information, set up threat defense, verify compliance, and delete sensitive information from lost, stolen or deactivated devices. Intune works with Apple iOS, Android, Windows, and macOS/OS X devices. To find out about Intune and how Progent can assist your company to use Microsoft's Endpoint Management to manage the endpoint devices of your teleworkers, visit Intune teleworker device management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified MDM platform that allows network managers to keep offsite endpoint devices up to date and secure. Workspace ONE incorporates VMware AirWatch for centralized endpoint management plus VMware's Horizon virtual software delivery technology for access control, application management, and configuration management of endpoints. Workspace ONE operates with devices powered by Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises product through a perpetual license. Top capabilities of VMware Workspace ONE include rapid remote provisioning of new laptops, quick onboarding of new users, policy set up and enforcement for all classes of devices, aggregated reporting and analytics, email encryption, and tight integration with Microsoft applications and cloud-based products. For details about Progent's support services for VMware Workspace ONE, see VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing an efficient telecommuter solution for your Rancho Cordova, California company, phone
An index of content::
Exchange Server 2000 Network Consultants
Top Ranked Exchange Server 2000 Setup and Support
Progent is one of the most experienced network consulting firms for integrating email solutions based on Exchange 2000 Server. Progent is skilled in helping small companies receive the full benefits of Microsoft Exchange Server 2000 under typical scenarios including upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
Hybrid Office 365 and Exchange Troubleshooting
Hybrid Office 365 Exchange integration Network Consultants
Office 365 Exchange Online lets you utilize cloud-resident virtual machines, mailboxes and associated email components to reduce capital costs and administrative overhead. You can use Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid solution that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote technical support to assist your small businesses to assess the potential advantages of Exchange Online, design a network topology that aligns with your functional requirements and IT budget, carry out a non-disruptive migration from your existing Exchange system to one that incorporates Exchange Online, train your management team and users, and provide as-needed consulting and technical support.
Microsoft Windows Server 2019 Integration Services
Windows Server 2019 Storage Spaces Direct Onsite Technical Support
Progent's Windows Server 2019 disaster recovery preparedness consultants can help your organization to plan and deploy a DR/BC system built around Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
VMware Site Recovery Manager Testing Specialists
VMware Site Recovery Manager Compliance Consultant
VMware's market leading Site Recovery Manager is a component of VMware vCenter that allows you to orchestrate, automate and verify a repeatable runbook for recovering services quickly following an outage. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also enables non-disruptive testing for disaster recovery, updates and fixes and can generate reports to verify full service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to assist your organization to plan, deploy, test and maintain a disaster recovery system powered by VMware Site Recovery Manager.
Work from Home Data Protection Consultant Services
At Home Employees Data Protection Onsite Technical Support
Progent can assist small and medium-size companies to design, deploy, validate and maintain backup/restore systems for a remote workforce.
Exchange Server Upgrade Engineers
Consulting Services Microsoft Exchange Server Migration
Progent's Microsoft-certified engineers can provide low-cost remote and on-premises support to implement your upgrade to Microsoft Exchange 2010, produce extensive documentation of your upgraded email system, educate your network support staff and users to get them up to speed quickly on Exchange 2010, and offer ongoing management services and engineering help. Progent's consultants can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange 2016.
24x7 Microsoft Configuration Manager Technical Support
Computer Consulting SCCM and SQL Server
Configuration Manager automates application and device provisioning at scale, centralizes compliance settings management, inventories network resources, protects against corporate data leakage, performs health monitoring, allows secure self service, and offers a single control mechanism for managing multi-OS networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud specialists can assist businesses of any size with any aspect of designing, installing, using and troubleshooting a System Center Configuration Manager solution for local, cloud, or hybrid environments.
Meraki MR72 Access Point Support and Setup
Meraki Traffic Shaping Outsourcing
Progent's Cisco-certified wireless networking consultants can provide remote and onsite consulting and troubleshooting services to help your organization to design, install, administer, tune, and repair Wi-Fi networks that incorporate Cisco's Meraki access points. Progent's experts can also assist you to design and deploy hybrid environments that integrate local and cloud-based services and that deliver easy access, enhanced protection, streamlined management, and dependable performance for all your wired and wireless devices.
Exchange 2003 Remote Technical Support
Online Troubleshooting Microsoft Exchange
Progent's Microsoft certified support team can help you design and deploy an efficient in-place Microsoft Exchange 2003 migration plan that minimizes network downtime, simplifies long-term service demands, and makes your Exchange 2003 Server easy to administer. For complex multi-server or multi-site upgrades, Progent offers the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange 2003 support, troubleshooting, and design services include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2003 Server that are in keeping with your business goals.
Microsoft Certified Exchange 2013 Server Network Consulting
Exchange 2013 Backup and Restore Information Technology Consulting
Exchange 2013 includes significant improvements to the functionality of Microsoft Exchange Server 2010 and delivers important innovations plus a revamped architecture. These improvements affect key areas including manageability, availability, security and compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the possible advantages of upgrading to Microsoft Exchange 2013, design a cost-effective test and rollout strategy, and train your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide ongoing online consulting and management for Exchange 2013.
Specialists 64-bit Computing
64-bit Upgrade Remote Support
Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and troubleshoot a network-wide move to 64-bit server and desktop operating systems and applications. Progent can help you pilot your 64-bit environment to verify that it supports all of the important 32-bit programs which you want to retain as well as the latest 64-bit editions of software you plan to run.
Support Services MOM 2007
Technology Consulting MOM 2007
Even if your business has a minimal computer support group and a limited IT budget, your information network can still have the same high availability and performance that once required a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified network professionals, the latest network management software for 24x7 monitoring and threshold alarms, and cost-effective support programs such as a help desk call center to keep your mission-critical business applications and hardware up and running.
Urgent Network Consultants Hyper-V 2016 Shielded VMs
Hyper-V 2016 Failover Clusters Remote Troubleshooting
Windows Hyper-V 2016 utilizes core technologies first developed for and refined on Azure, among the world's biggest public clouds. This significantly improves the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving data security, availability, scale, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consultants can help you to assess the benefits of Hyper-V 2016 for your organization, set up test systems to confirm the ability of Hyper-V 2016 to run your vital workloads, design a cost-effective network topology for a cloud-centric or hybrid deployment, create and execute a smooth migration strategy, educate your IT management and technical support personnel, and provide as-needed consulting and debugging support to make sure that your Hyper-V 2016 solution gives you maximum business value.
On-Call Services Microsoft
IT Consulting Companies Microsoft Office
Progent imposes no minimum fee and requires no retainer for services provided during regular business hours. Progent's one-minute granularity avoids large invoices for quick repairs so you won't be tempted to allow less critical problems to fester. .
Endpoint Management Support Organizations
Intune Mobile Device Management Technical Support Organizations
Progent's Microsoft-certified engineers can help your company to automate desktop PC change and update management by delivering expertise with administration platforms such as Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
Microsoft Small Business Server 2008 Support and Integration
Small Business Server 2011 Online Technical Support
Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the foundation for a feature-rich but easy-to-manage IT network. The technical demands of the Microsoft .NET products bundled with Microsoft Small Business Server calls for a computer support expert with hands-on background designing and building seamless, comprehensive business technology solutions. Progent's Small Business Server consultants have an average of over 10 years of background integrating computer networks founded on Microsoft technology. This experience assures you success in deploying, administering, and troubleshooting network solutions that incorporate the Microsoft Small Business Server suite of servers and applications.
Microsoft Lync Server 2013 Technology Professional
Lync Server 2013 PSTN Gateway Consultancy
Lync Server 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional PSTN telephony. Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office or cloud-based Office 365 and streamlines administration via integration with Active Directory. Lync 2010 can also cut expenses by doing away with VoIP hardware and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications experts can provide remote and on-premises support services to assist you to manage and repair your existing Lync 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also help you to design and execute an efficient Skype for Business upgrade.
SIEM Security Consultancy
Web Application Security Audit
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of IT security experts. GIAC certifications are recognized by businesses and institutions all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer help with all of the network security services covered under GIAC certification including auditing infrastructure security mechanisms, event management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
Microsoft Certified Expert Professional Application Monitoring
System Center MOM Consultant Services
Even if your business has a minimal network support staff and a modest technology budget, your information system can still feature the same high reliability and responsiveness that once needed a large internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-premier network professionals, the latest network management products for 24x7 monitoring and threshold alarms, and cost-effective support packages such as a help desk service to keep your mission-critical network applications and servers operating.
ProSight Virtual Hosting Consultants
ProSight Virtual Server Private Cloud Hosting Professional
Progent's ProSight Virtual Hosting service provides complete hosting of a small company's production servers in an environment that gives the maximum level of dependability and expandability and is also simple to migrate to any data center. ProSight Virtual Hosting and management services are built on proven virtualization platforms that enable small companies with mixed- platform environments to save significantly on the expense of capital equipment, system support, and IT management while achieving world-class reliability and an unprecedented degree of vendor independence.
Dynamics GP Power BI Integration Services
24/7 Integration Support Microsoft Financial Software
Dynamics GP/Great Plains can help you expand and manage your business more efficiently by offering deep availability of decision-driving information and a rapid return on investment. Microsoft Dynamics GP/Great Plains offers important productivity benefits such as its ability to expand the presence of your organization, manage your accounting, automate financial operations, standardize procedures across your business, refine inventory control, enhance order accuracy, grow sales and minimize turnaround time, and maximize cash flow. Progent can help you set up and maintain a robust, safe server and communications infrastructure to support Great Plains, and can provide expert Microsoft Dynamics GP consultants to help you derive the full advantages of your Dynamics GP business management system.
ProSight Private Cloud Hosting Services Specialist
ProSight VM Hosting Consultant
Progent's ProSight Virtual hosting services provide small businesses a variety of advantages including lower capital costs, savings on operational costs, improved management focus, enterprise-class security, greater availability, and business continuity.
Teleworker Infrastructure Technical Support
Computer Consultant At Home Workforce Network Infrastructure
Progent can help small and mid-size businesses to design, configure and troubleshoot the network infrastructure required for remote workers.
Small Business Wireless Access Point Onsite Technical Support
Remote Troubleshooting Small Business 300 Access Point
Progent's Cisco-certified Wi-Fi technology consultants can help organizations to deploy, manage, and debug Cisco Small Business Wireless Access Points.
Amazon EC2 mobility Programming Company
Amazon Web Services hybrid cloud solutions Programmer
Progent offers cost-effective remote support to help companies to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for expandable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can assist you with every phase of Amazon AWS integration including needs analysis, preparedness assessment, system design, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN connections and can help you deploy cloud-based or hybrid cloud networking models that efficiently incorporate Amazon AWS services. Progent offers occasional expertise to help you to overcome complex technical issues or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on schedule and within budget.
Consultancy 64-bit Processing
Professionals 64-bit Processing
Progent’s Microsoft-expert consultants can help your organization to enhance your application servers and/or desktops from 32 bits to 64 bits. Progent can assist you to calculate the costs and advantages of upgrading to 64-bit computing, plan an affordable migration process that reduces business interruptions, and provide economical, expert remote help to aid your company to configure 64-bit operating systems and applications on your current hardware.
IT Consultants Supplemental Staffing
Supplemental Staffing Support and Integration
Progent's short-term IT staffing services enable organizations to respond to sudden increases in demand for IT support personnel without dealing with the expense and delays associated with identifying and hiring experienced technical help and without adding to your permanent workforce.
California Server Troubleshoot Expert
Louisiana Configure
Progent’s Technical Response Center provides national remote help for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier support engineers offer telephone support and online direct network access to isolate and repair network problems rapidly and economically. The scope of IT experience represented by Progent's team of country-wide service professionals makes it possible to escalate even the most difficult network issues to competent experts as needed.
Windows Server 2016 PowerShell On-site Support
Windows Server 2016 Disaster Recovery Technical Support Services
Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting services to assist organizations of any size to plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
UNIX, Windows Technology Professional
Biggest Microsoft Certified Expert Windows and UNIX Professional
If your office computer system mixes UNIX, Linux or Sun Solaris platforms with Windows, Progent can assist you to incorporate your computers into a cohesive network that permits all your operating systems to coexist for easy management, transparent information exchange, high availability, superior performance, and strong security. Progent's UNIX and Windows coexistence assistance offerings feature IT infrastructure integration and support, consulting for Windows services for UNIX, remote server monitoring and administration, online technical help and repair, in-person technical support, and Contact Center services.
Lync Server 2013 Front End Server Technology Professional
Lync Server 2013 and Cisco Unified Communications Consultancy
Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, and both IP-based and PSTN voice communication. Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office or Office 365 and simplify administration via integration with Windows AD. Lync 2010 can also reduce expenses by eliminating VoIP hardware and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence experts can provide online and onsite support services to assist your company to maintain and repair your current Lync 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help you to plan and execute a smooth Skype for Business migration.
VPN Computer Consultants
VPN Online Support Services
Cisco's network security and offsite access products for small businesses provide a complete line of easy-to-administer security products to help safeguard your wired and wireless network infrastructure. Cisco's VPN product family features switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert consulting staff includes field-proven specialists with Cisco CCIE and CCNP qualifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that fit most closely with your company goals.
Urgent Intrusion Detection Juniper Junos Network and Security Manager
Juniper Junos BGT Security Auditing
Progent's Juniper-certified network consultants can assist you to design and implement Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and migrate smoothly from discontinued equipment to the latest versions. Progent's Junos OS engineers can also offer expertise with Juniper's premier network control software to help you to simplify the administration and improve the protection of your Juniper VPN appliances and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations manage networks that include a combination of Juniper's software platforms.
Amazon MWS integration Developer
Amazon MWS integration training Contract Development
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their reach, reduce their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and costs and get to market quickly.
After Hours Small Offices Networking Firm
Small Office Phone Support Services
Progent provides the help of Microsoft and Cisco-Certified network support experts to offer clients economical alternatives to help companies maximize the value of Microsoft and Cisco products. For networks that span from remote offices to large enterprises, Progent's expert engineers can assist you to enhance your network's e-mail infrastructure, security, reliability, throughput, and network administration.
Mac and Windows Active Directory On-site Support
macOS and Windows integration Information Technology Consulting
Progent's support specialists in Mac and Windows technology can show you how to integrate Apple Macintosh and Windows computers into seamless environments with resource sharing and collaboration functionality. Enabling efficient co-existence among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for extensive knowledge of and background with Apple Macintosh and Microsoft technology. Progent's background in Microsoft and Apple consulting makes it possible to provide expert assistance to companies that rely on these platforms to keep their competitive advantage. Progent's consultants can also assist you to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
Configuration Windows Server 2008 DirectAccess
Windows Server 2008 R2 IT Consultants
Microsoft Windows Server 2008 R2 offers outstanding levels of speed, security, fault tolerance, expandability, and flexibility that accelerate productivity of on-site, branch office, and mobile users. Progent's Microsoft-certified professionals can deliver cost-effective online engineering, technical support, and education services to assist you to design, execute, and maintain Windows Server 2008 R2 to add significant business value to your information system.
Microsoft Configuration Manager 2012 Technical Support
SCCM 2012 Patch Management Support and Setup
Progent can assist your business to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to SCCM 2012 from a legacy change management solution or help you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving business requirements. Also, Progent can assist you to create an infrastructure that extracts the most value from SCCM 2012 by delivering advanced consulting support for related Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Consulting Extended Helpdesk
Extended Call Center Support and Setup
Progent provides several basic kinds of Call Center services including Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft experts gives your customers convenient access to a reliable support resource with extensive experience providing phone support and online troubleshooting for IT systems based on Microsoft technology. Progent's concentration is on giving the support Helpdesk a respected image as a key contributor to company performance. Progent's goal is to fix and not simply report problems.
Biggest MRTG IT Consultant
Nagios for Linux Services
Nagios and MRTG are powerful, license-free monitoring utilities that operate under the Linux OS and can be used to analyze UNIX environments, Microsoft Windows networks, or mixed-platform environments where Linux and Microsoft Windows run side by side. Nagios lets system managers to monitor network services such as POP3, HTTP, SSH, and PING. MRTG allows you to track the bandwidth in and out of SNMP network appliances such as servers, routers, and switches. Progent's network integration consultants can assist you to use both these programs to tune and repair your computer network.
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