Expanding your remote workforce may have a major effect on IT architecture, security, and corporate culture. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Rancho Cordova organization to select the right tools and follow leading practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent can provide support services that go from on demand guidance for getting you over occasional IT roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can assist Rancho Cordova, California organizations to with any facet of building a high-performing telecommuting environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, cybersecurity, backup/restore solutions, and centralized management.

IP Voice Solutions for Remote Workers
Extending the corporate phone environment to accommodate telecommuters is vital to supporting an effective at-home workforce. A variety of cloud-based digital PBX platforms are used by small and mid-size businesses to support telecommuters. Many enterprises rely on Cisco's current or legacy products for IP voice management. Progent can assist businesses of any size to plan or maintain a remote IP voice environment that provides the versatility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help organizations optimize their existing Cisco IP voice systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise IP telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia software deployed throughout the network. Unified Communications Manager manages additional combined media services like unified messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified CM consulting services.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can help you to maintain your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice products, see Cisco CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users operating outside the corporate perimeter such as at-home workers. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network infrastructure to work with these solutions and deliver online configuration and debugging expertise.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining an efficient work-from-home solution for your Rancho Cordova, California company, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Progent can help your organization to utilize Cisco's networking products to build a robust basis for your local, cloud-centric, or hybrid data center and improve operations in key areas including resource consolidation, security and compliance, versatility, reliability, and recoverability.

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    Progent is among the most expert network support firms for integrating email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small businesses derive the full advantages of Exchange Server 2000 for typical scenarios such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.

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    For medium-size companies looking for network consulting services, Progent offers an array of options including on-site service, remote support, phone-based Help Desk, 24x7 support with remote system monitoring, temporary staff augmentation, business relocation services, application development, and expert consulting. For medium-size businesses in California or other regions serviced by Progent's field engineers, Progent offers expert onsite support for fixing network problems rapidly and economically.

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    Progent's Microsoft certified consultants offers remote and onsite support services to assist you to manage, support, and troubleshoot computers based on Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, network security, disaster recovery, remote access, smartphone and tablet integration, Wi-Fi configuration, and remote system monitoring.

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    Progent's certified wireless networking consultants can help businesses of all sizes to plan, deploy, manage and repair Cisco Aironet wireless AP environments to achieve the throughput, coverage, density, scale, security and manageability required for transparent access between wireless and wired network infrastructure. Progent offers affordable remote and onsite consulting services for both legacy and current 802.11ac Aironet access points and Progent can help you plan and maintain deployments of indoor and outdoor/industrial Aironet Wi-Fi APs.

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    Progentís Wireless Site Survey assists you to plan and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network customized for your facilities, offering you a WLAN that has the coverage, performance, load-handling capability, Quality of Service, security, and hand-off ability your company needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed onsite service.

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    Progent provides national remote technical support and troubleshooting services for companies who operate environments based on versions of Linux or whose information systems include a mix of Linux platforms/Linux and Microsoft Windows products. Remote IT help offers optimum leverage for your IT budget by preserving client productivity and shortening the hours charged for network repair services. Advanced remote support technology and skilled technicians and consultants allow Progent to handle the majority of IT issues without squandering time and money by going to your site. In most of cases your network issues can be dealt with over the phone or via a combination of telephone help and online connectivity. Progent can offer the services of Cisco CCIE network experts and CISM certified security professionals to help you with the toughest network issues.

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    Progent's Cisco-certified Wi-Fi integration consulting experts can assist you to configure, administer, and debug Cisco Small Business Wi-Fi Access Points.

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    Progent's pricing policy is to charge for remote service and in-person help by the minute. As a result, you are charged just for received support. Progent does not impose a more expensive rate for after-hours or emergency support, and within California or in regions where Progent provides on-premises service, Progent does not bill for travel except for emergency calls where on-site time is less than four hours. In addition, Progent applies no initialization charge and requires no monthly commitment for support services provided during normal business hours. Many support organizations demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids big bills for quick fixes so you will not be forced to permit simple problems to stay unaddressed.

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    Progent has been delivering SharePoint support since the first product was released over a a dozen years, and Progent has the scope of technical knowledge to assist organizations of any size to design and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that add significant business benefit to your information network. Progent's Microsoft-certified consulting team can assist your company to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; decide whether an on-premises, Cloud-based or hybrid configuration is best suited for your organization; and select the right edition of SharePoint 2013 for your applications. Progent offers comprehensive project management support or can help in specific tasks associated with your SharePoint 2013 deployment.

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    Small to mid-sized businesses can now enjoy all the benefits of System Center Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco Certified IT consulting professionals. With Progent's affordably priced network support packages, small and midsize businesses can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small company networks enterprise-class availability, protection, and productivity.

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  • Consulting Services Hybrid Office 365 solutions
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    Microsoft Office 365 Exchange Online lets you use cloud-resident servers, mailboxes and other email infrastructure to reduce capital expense and management hassle. You can configure Office 365 Exchange Online to run all your mailboxes, or you can set up a hybrid solution that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online technical support to assist your small businesses to assess the benefits of Exchange Online, plan a solution that aligns with your functional requirements and IT budget, implement an efficient migration from your current Exchange system to one that includes Office 365 Exchange Online, train your management staff and end users, and deliver as-needed consulting and troubleshooting.

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