Urgent Remote Support for Rancho Cordova California UNIX, Linux, or Sun Solaris SystemsFor small businesses located in Rancho Cordova California, Progent offers help for computer systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a combination of UNIX and Microsoft platforms. Progent has delivered remote support to companies in every state in the U.S. (See Progent's client recommendations). In addition, Progent can furnish the expertise of Cisco CCIE-certified network specialists for challenging infrastructure problems, plus the services of CISA and CISSP-certified security engineers to handle advanced security architecture and disaster recovery preparedness.

Progent's online technical support services offer excellent leverage due to the fact that they have the practical experience and the sophisticated technology to resolve the majority of information system issues rapidly. This lowers immediate expenses because solutions accumulate a smaller number of chargeable minutes. Online help also avoids the cost of dispatching a consultant to your office. Your organization saves even more with indirect expenses by minimizing or avoiding network downtime and associated losses resulting from business discontinuity, disgruntled customers and vendors, unproductive employees, and distracted management.

Progent's pricing model for online help is structured to get the most out of your network support investment. Progent bills on a per-minute basis for phone consulting, so you owe exclusively for the support that you receive. In contrast to many remote service companies, Progent imposes no initialization surcharge or minimum job duration. Progent's one-minute granularity and simple model for billing save you from scenarios where fast repairs somehow end up as big bills. Progent's skill at disposing of problems quickly results in your company saving cash.

Progent's Online Support Technologies
Through years of experience, Progent has developed an array of optimized technologies and field-tested methodologies that permit the highest level of effectiveness for remote help and troubleshooting for small and midsize business IT networks. Progent provides protected Virtual Private Network support for VPN gateways from multiple popular vendors such as Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Secure VPN technology permits the staff of Progent's online support team to connect to your company's environment remotely without breaching system security.

Progent's advanced technical support reporting application keeps detailed records of all support that Progent's customers have received. Progent's authorized engineers have access to the records of all help delivered to every customer by every engineer. This database of issues and responses is organized as a readily retrievable proprietary knowledge base that enables Progent's remote technical engineers to communicate their experiences company-wide to ensure that the value of Progent's support grows daily. Progent's high-level certifications and close relationships with major technology companies such as Cisco and Microsoft make available additional massive support databases and allow priority access to manufacturers' in-house engineering staff so Progent's online consulting specialists can find the best resolutions promptly.

Initiate Remote UNIX, Linux, Solaris, or Apple macOS and OS X Computer Support from Progent
To get started with Progent's remote services in Rancho Cordova California or to learn additional information about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT support, visit Immediate Urgent Support.

Remote Technical Support Services Available from Progent
Progent's remote consulting professionals possess certified skills in a comprehensive set of disciplines. This broad scope of IT skills allows Progent's engineers to tackle almost any crisis likely to take place in a small business information system. Certifications earned by Progent consultants in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support engineers include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, CCVP, CCDA and CCDP.

To provide assistance to businesses with multi-operating system networks, Progent also offers the services of consultants with advanced Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include CISM consultants, CISSP network security specialists, and Information System Security Architecture Professional engineers.

Online support services provided by Progent to companies in Rancho Cordova include:

  • UNIX/Linux, Solaris, and macOS and OS X Support Services
    Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based support services cover a wide spectrum of computer technology including network infrastructure, email systems, network and process security, UNIX and Windows integration, VMware technologies for server consolidation and simplified administration, and transitioning from legacy systems to the latest Microsoft Windows or Linux-based environments. Progent's team-oriented approach to solving technical issues enables fast escalation, when required, to engineers with appropriate experience to tackle complex situations. This accelerates repair of urgent problems, minimizes lost productivity, and lowers support expense.

    Progent's UNIX/Linux support engineers can provide emergency remote assistance for analyzing anomalies affecting UNIX/Linux networks based on leading variants of UNIX such as:

    Important Linux platforms for which Progent can provide expertise include:
    • RedHat
    • SUSE Linux
    • Debian-GNU
    • Slackware

  • Contact a Cisco CCIE for Complex Infrastructure Troubleshooting
    Cisco Consultants for Rancho Cordova CaliforniaThe Cisco CCIE certification is the highest recognition for network infrastructure consultants, and validates a consultant's technical knowledge at the expert level. CCIEs can deal with even the most stubborn issues associated with network infrastructure planning, deployment, administration, protection, and troubleshooting. CCIEs can cooperate closely with Cisco's in-house support staff in analyzing problems with Cisco IOS Software network administration utilities and coming up with workarounds or locating software updates. Cisco qualified CCIEs are an exceptional value since their deep expertise allows them to find solutions for even the most difficult problems quickly. In common instances, less seasoned consultants can struggle for hours or days with identical tasks that a Cisco-qualified CCIE can fix in a few minutes. Few consulting providers make CCIEs accessible to help small and mid-size businesses. Progent offers fast phone access to a Cisco-qualified CCIE so your company can get timely help for complex network infrastructure issues that are crippling business efficiency but are outside the comfort zone of your local IT service providers. Progent's Cisco-qualified CCIE support experts can interface to your computer system by means of sophisticated on-line troubleshooting technology in order to perform fast, secure, and affordable diagnosis and repair. Progent's Cisco-qualified CCIEs can provide assistance with the entire range of Cisco's popular selection of infrastructure products including PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed access points, wired and wireless Voice phones and systems, Catalyst family switches, plus VPN technology.

  • Authorized Microsoft Windows Experts
    MS Windows Expertise for Rancho Cordova CaliforniaProgent's Microsoft-certified online service professionals can deliver computer troubleshooting and consulting help for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your organization the assistance of consulting professionals who can assist you with a wide variety of technology support services including Windows Server 2012 R2 integration, Windows Server 2008 set up, MS Exchange Server 2019 planning and configuration, Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 integration, Exchange 2010 management, SharePoint 2016 migration consulting, SharePoint Server 2019 design and configuration, Microsoft Teams configuration help, Skype for Business planning and deployment consulting, Lync Server 2013 management and Microsoft Office Communications Server upgrade, Microsoft Forefront TMG 2010 administration and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and development, and SQL Server 2014 consulting, Systems Center Operations Manager system monitoring and reporting, Project Server planning, SBS Server support, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition can deliver a wide range of online PC desktop services such as Windows 7 migration help, preparing for to 64-bit workstation software, integrating Office 2010, and automating desktop configuration.

  • CISSP, ISSAP, and CISM Certified System Security Engineers
    CISSP Premier System Security Consultants for Rancho Cordova CaliforniaProgent's qualified CISSP, ISSAP, and CISM security consultants offer a range of system protection solutions to strengthen the protection of your UNIX/Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against assaults or help your business to recover quickly following a damaging penetration. Security support services available from Progent include: in depth security analysis using tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Solar Winds tools and Nikto; fast recovery from malicious assaults; installing firewalls; establishing secure architectures for off-site and mobile connectivity; guarding your email system from viruses, spam and DHA attacks; and establishing 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced online consulting support to help organizations of any size integrate their information networks with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage hybrid environments that support Windows and Linux systems and applications in both cloud-only systems or in hybrid network models that combine physical resources as well as public clouds. To help you to incorporate public cloud services with networks, Progent offers a range of public cloud integration support services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure hybrid cloud solutions, Amazon Web Services hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform (GCP) integration expertise. Progent has more than 20 years of experience delivering advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.
Special Support Services Offered by Progent
Progent offers the services of world-class remote consulting professionals for contract IT projects that small companies often request. Progent's charges for ongoing development or consulting projects are determined according to the qualifications of the consultants required. Progent's background in these important fields of computer technology allows customers to execute critical initiatives within budget and on time. Progent's project-based remote consulting services include:
  • Help Desk Support
    Progent's Help Desk programs for small organizations with environments that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk outsourcing, Virtual Helpdesk services, and Call Center operations consulting. Progent's Standard Call Center services are ideal for smaller organizations who lack the resources to support an in-house Help Desk but who need quick response from an effective Help Desk Call Center with professional telephone assistance as well as the technical depth to escalate complex problems to high-level consultants.

    Progentís Help Desk sharing services make it possible for your business to split the load for Help Desk support seamlessly between your IT team and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progentís shared Help Desk service is a collaborative service desk solution based on the top PSA tool for managing end-user service requests, ticket lifecycle, accountability, status tracking, and reporting.

    Progent's Help Desk Call Center consulting services can aid you in establishing an effective new Call Center or revamping your current one, evaluating or enhancing Help Desk Call Center software to meet the particular requirements of your business, or providing temporary online staff to reinforce your existing Call Center resources to deal with demanding scenarios such as software transitions, mass updates, or rolling out new business software.

    Progent's Help Desk Call Center team of veteran network experts offers your computer users in Rancho Cordova California fast assistance from an effective support group with extensive experience offering telephone-based consulting and remote repair service for IT systems powered by UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's charter is to give the Help Desk recognition as a solid driver of company efficiency, and Progent's policy is to fix rather than just record network problems.

  • Business Applications Services: Training, Customization, and Integration
    Progent's Applications Experts Team provides remote and in-depth consulting expertise and education in key application areas that include Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide expertise, custom development, and education for familiar Microsoft business applications such as CRM, Microsoft Project, Word, and Microsoft Office Excel. To learn additional information concerning Progent's expertise, custom development, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.

    Progent's Apple Mac experts can promote the imaginative facets of Apple Mac systems by offering remote help support and training in graphics, audio, and motion video. Progent's consultants can provide assistance in a large selection of Macintosh programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also assist you with common procedures like capturing or digitizing audio/video or establishing an audio/video production facility.

    Remote Network and Server Monitoring Support
    Progent offers businesses in Rancho Cordova California online network monitoring support powered by Microsoft Operations Manager IT infrastructure monitoring and reporting, customized by Progent to suit your environment so that your IT support is proactive rather than reactive. By uncovering looming issues before they expand into network outages, system monitoring can minimize stressful and expensive network crises. Progent can also provide help with server and infrastructure monitoring utilities like Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows environments, or environments that support multiple platforms.

How Your Rancho Cordova California Company Can Contact Progent's Remote Support Professionals
To contact Progent about urgent online support with UNIX/Linux, Solaris, or Apple macOS and OS X environments, visit Progent's Nationwide Online Help, telephone 1-800-993-9400, or refer to Contact Progent.

Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.

Onsite IT Consulting
Progent locations in Sacramento Central Valley

City Address Phone Link
Modesto 931 10th Street
Modesto, CA 95354
United States
(209) 653-5404 Modesto Network Support Services
Rancho Cordova 1750 Prairie City Road
Folsom, CA 95630
United States
(571) 302-7958 Rancho Cordova Network Support Services
Roseville 2999 Douglas Blvd.
Roseville, CA 95661
United States
(916) 910-1200 Roseville Network Support Services
Sacramento 1100 North Market
Sacramento, CA 95834
United States
(916) 273-1400 Sacramento Network Support Services
Stockton 4719 Quail Lakes Dr
Stockton, CA 95207
United States
(209) 677-1007 Stockton Network Support Services
Vacaville 3336 N Texas St, Suite 248
Fairfield, CA 94533
United States
(707) 470-1313 Vacaville Network Support Services




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    Dynamics GP accounting offers analysis and reporting features that allow you to monitor all operations, revenues and spending, and market trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP reporting support services can help you create reports that allow you to analyze your business more thoroughly, turning uncooked data into valuable business information. Progent can enhance your reporting and business analysis by offering Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to deliver specialized business application development and eCommerce solutions that work transparently with Dynamics GP/Great Plains.

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    Progent's Standard Help Desk Services provide an end-to-end solution that manages all facets of online desktop technical support from service requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Help Desk services are provided at a significant discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve complex problems.

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    Progent can assist your organization in any facet of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V virtualization; setting up HLB; building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook.

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    Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi appliances running throughout multiple sites with thousands of APs can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent can provide the skills of veteran Wi-Fi professionals who can help you to assess the value of Ubiquitiís UniFi products for your environment and help you to plan, install, manage, and troubleshoot your UniFi ecosystem.

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    The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for testing mission-critical applications, developing cost-effective system upgrade methodologies, evaluating and tuning performance, planning or verifying disaster recovery solutions, resolving compatibility issues, and building training systems for the latest products and technologies. For Progent clients who lack sufficient internal resources to assemble proper test systems, the lab cuts capital outlay and engineering risk while keeping vital IT projects on schedule.

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    Dynamics GP allows you to expand and control your business more efficiently by offering easy access to strategic information and a rapid return on investment. Dynamics GP offers important business benefits such as its ability to expand the presence of your company, manage your accounting, computerize financial operations, standardize processes throughout your company, refine inventory control, increase order accuracy, grow revenue and minimize turnaround time, and maximize free cash flow. Progent can help you set up and maintain a reliable, secure server and communications infrastructure to support Great Plains, and can provide expert Dynamics GP/Great Plains support professionals to help you reap the full advantages of your Dynamics GP/Great Plains software.

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    Progentís Microsoft-certified experts can provide companies of all sizes consulting, technical support, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web technology for intelligently coordinating people, teams and data. SharePoint Server provides a common spot for your workers or customers to access, manage, share and interact with useful data, files, and software and to communicate with one another. SharePoint enables faster and more intelligent decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services connect employees, customers, teams and major tasks with the data theyíve developed in a manner that makes data easy to find, retrieve and apply. Progent's certified SharePoint consultants can help you to manage your current SharePoint solution or migrate to the latest version of SharePoint.

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    Progent's Microsoft consultants can provide affordable remote technical support and development services to assist your business to design, implement, administer, and maintain Microsoft SharePoint 2010 installations that can include web pages that can function as portals, extranets, document management applications, wikis, data warehouses, business analytics, enterprise-wide search engines, Visio-driven workflows, and other tools to support and enhance collaboration. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party data sources and with Microsoft's popular desktop programs including Office Excel, Word, PowerPoint, and Project. Progent can assist you to migrate from previous releases of SharePoint or move a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.

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    Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical online and onsite consulting, software development, and technical support services for organizations of any size who want to upgrade to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud-based resources into a seamless intranet solution.

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    System Center 2016 Operations Manager helps to promote top performance and dependable uptime for key applications by providing centralized, mixed-platform tracking of IT infrastructure deployed throughout local datacenters and cloud environments. Progent's consulting team offers advanced remote and onsite expertise to assist organizations of all sizes to plan, integrate, tune, update and repair Operations Manager 2016 solutions. Progent can assist you to migrate to SCOM 2016 from earlier releases or from other IT infrastructure monitoring platforms, or combine multiple monitoring tools into a cohesive infrastructure management ecosystem. Progent can also help you expand your Operations Manager 2016 environment to include resources hosted on public clouds including Microsoft Azure and Amazon AWS.

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    Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide affordable remote and onsite consulting expertise, software development, and technical support services for organizations of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can help customers design and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud infrastructure into a seamless intranet system.

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    Small to mid-sized businesses can now get all the benefits of Microsoft Operations Manager 2007 and also have quick access to Progentís Microsoft certified IT consulting professionals. With Progent's economically priced IT service packages, mid-size organizations can select a basic co-sourcing service program based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager to provide small and midsize company information systems world-class availability, protection and productivity.

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