Quick, Affordable Remote Computer Help for Rancho Cucamonga, California Small Businesses
For more than twenty years, Progent has specialized in providing enterprise-class IT support services to clients with small-company budgets. Progent has built a powerful service solution that includes a low-overhead, seamless virtual office infrastructure, custom remote repair technology, a substantial team of engineers accredited in a wide range of technical disciplines, a Help Desk Call Center operational structure that maximizes responsiveness and guarantees follow-through, a global group of remote service professionals, in-person support options for the majority of most zip codes in the United States, and a company culture committed to resolving network problems in the least time and at the lowest cost to clients.

For mid-size and large businesses, Progent can provide co-sourcing and project management services to add to the subject matter expertise of your in-house network support personnel. This can reduce expenses and minimize technical risks for big IT initiatives such as software programming, disaster recover/business continuity planning and testing, network security evaluations, office consolidations, or technology migrations.

Progent can in addition offer access to certified consultants to assist your company to plan and execute a sensible cloud computing strategy.

Main Products and Technologies Serviced by Progent for Business Networks in Rancho Cucamonga, California
Progent's nationwide team of industry certified engineers provides support for virtually all aspects of information technology found in companies of any size. Areas supported by Progent in and around Rancho Cucamonga include:

Support Delivery Alternatives Available for Rancho Cucamonga, California Companies
Progent offers a variety of options for providing small and midsize companies and local governments with affordable IT services for troubleshooting, system architecture, hosting, and network administration. Progent's model for providing IT support services is built on the Call Center operational structure familiar to larger IT organizations. Progent's Help Desk Service Model promotes rapid response, thorough service documentation, consistent follow-up, and strict expense control for a range of IT support delivery modes that include remote troubleshooting, onsite help, top-level consulting, plus server hosting.

  • Remote Service
    Progentís Technical Response Center (TRC) offers urgent and routine remote assistance for Windows, Linux, Apple OS X, and Cisco-powered systems in the U.S. and globally. Progent's certified support professionals can help clients to analyze and repair hardware and software problems without the expense or delay of travel for onsite support calls. The background of Progent's network consultants allows them to resolve the majority of network issues rapidly. For complex problems, Progent's depth of expertise allows the support team to escalate support calls to advanced specialists. Progent offers a streamlined, web-based registration process for first-time customers to address emergency network problems and Progent charges per minute with no startup charges or time minimums, so you pay only for the support you get. Specialists available online include Cisco-premier CCIE network engineers, Microsoft-Premier MCSEs, and CISSP-certified security engineers. Find out additional information concerning Progent's remote computer support expertise.

  • Onsite Support
    Progent provides on-site computer assistance for registered clients in major metropolitan areas in the U.S. Progent's on-site service personnel can work in conjunction with Progent's online service experts to give small and midsize businesses the optimal solution: hands-on service technicians when you require them as well as the remote help of Progent's seasoned team of IT engineers, security specialists, and business software programmers. The response time for on-site service visits is typically under one business day. There is no start-up or retainer fee for becoming a Progent customer for onsite support. Find out more details about how to sign up for Progent's in-person network support.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer small businesses a complete service desk solution that handles all aspects of online Level 1 desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent offers call desk services at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to handle complex problems. To learn more, visit Help Desk Services.

  • Consulting Expertise
    Progent offers small companies affordable access to enterprise-class consultants who can provide assistance with vital technologies including
  • Microsoft Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network design, company-wide network security engineering, fault tolerant it system engineering, virtual server strategies, plus integration, customization and support for small business programs such as accounting, ERP, management reporting, sales automation, and productivity suites. Progent can provide assistance with one-shot projects including site moves and major system migrations, longer term projects like management analytics software development and customization, database software development and DBA services, and web development, on-going services including Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting services for IT infrastructure health monitoring and system administration, or emergency response such as disaster recovery and virus cleanup.

  • Application Hosting
    Progent offers hosting for critical applications like Exchange Server and Microsoft SQL Server in order to provide small and midsize companies with greater levels of reliability, security, and performance than is possible using the type of in-house data center that is realistically affordable for most small and midsize businesses. Since Progent uses the same facilities that host the equipment of many of the world's biggest information technology companies, Progent can save you the investment in creating and maintaining the infrastructure required for enterprise-class cooling, electrical failover, and redundant Internet connectivity. For hosted application servers, Progent can also make sure that patches and service packs stay current, protection and efficiency is constantly monitored, and systems and data files are consistently backed up and available for full and rapid recovery. Find out more about Progent's hosting services for Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides comprehensive hosting for all of a small or midsize organization's servers in a setting that not only delivers the highest degree of dependability and extensibility but that is in addition simple for clients to transfer to another support firm or to move in-house whenever your business situation calls for it. Progent's Private Cloud hosting service is founded on tested virtualization technologies that allow businesses with mixed environments to save dramatically on the costs of capital equipment, infrastructure maintenance, and IT management while getting world-class dependability and an unparalleled level of vendor independence. In contrast to ordinary SaaS hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-centric applications in one centrally managed solution, can support the multi- platform and loosely standardized environments common with smaller companies, and keeps ownership of the software in the customer's hands so that migrating to a different virtualized system is fast, safe, and affordable. This avoids becoming a prisoner of a specific hosting provider while still offering all the economies related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting Services
    Progent offers expert remote support services to help companies of any size integrate their networks with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help your it team to design and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid architectures that utilize on-premises IT assets along with public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a variety of public cloud migration support services such as Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure design and integration consulting, Amazon AWS cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform (GCP) integration consulting. Progent has more than 20 years of background providing high-level consulting support online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and within your budget.
Progent's Low-Cost Managed Services for Outsourcing Network Monitoring and Management
Progent's low-cost ProSight portfolio of managed services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior-based machine learning technology to guard endpoint devices as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which easily get by legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to address the complete malware attack progression including protection, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and real-time system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    ProSight Enhanced Security Protection (ESP) services offer economical multi-layer security for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, device control, and web filtering through cutting-edge tools incorporated within one agent accessible from a single console. Progent's data protection and virtualization consultants can help you to plan and implement a ProSight ESP environment that addresses your organization's specific requirements and that allows you prove compliance with legal and industry data security regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require urgent attention. Progent can also help you to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services provide small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates your backup processes and allows fast restoration of critical data, apps and VMs that have become lost or damaged due to hardware failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's backup and recovery specialists can provide advanced support to configure ProSight DPS to be compliant with regulatory standards such as HIPAA, FINRA, and PCI and, whenever necessary, can help you to restore your critical information. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, enhance and troubleshoot their networking hardware like switches, firewalls, and load balancers plus servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are kept current, copies and manages the configuration of virtually all devices on your network, monitors performance, and sends notices when issues are discovered. By automating tedious management activities, ProSight WAN Watch can knock hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding devices that require critical updates, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that incorporates the services and infrastructure of leading information security vendors to deliver centralized control and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a further level of inspection for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by tracking the health of vital computers that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT management staff and your assigned Progent consultant so that all potential issues can be addressed before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host configured and managed by Progent's network support experts. With the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hardware environment without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect data about your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains. By updating and managing your network documentation, you can save as much as 50% of time thrown away trying to find vital information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to get an unbiased evaluation of the health of their IT system. Based on a selection of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how well the deployment of your core infrastructure assets conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI like a more manageable Active Directory environment. Both versions also come with one year of cutting-edge remote network monitoring and management (RMM). Benefits can include easier management, improved compliance with information security standards, more efficient utilization of network assets, faster problem resolution, more reliable backup and restore, and less downtime. See more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a phone interview with a Progent information assurance consultant. The interview is designed to help evaluate your organization's preparedness either to block or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information about your current security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective AV and backup/recovery system that meets your company's needs. For more information, visit The ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Smart Alternative for Rancho Cucamonga, California Small Businesses
Progent's staff size, breadth and depth of technical skill, and familiarity with corporate IT support enable small and midsize companies to sidestep the pitfalls related to excessive reliance on small support organizations or individual consultants.

Teaming with Progent's Experts enables your company to:

  • Avoid Over Dependence on Individual Consultants
    For IT services, smaller companies often depend excessively on freelance engineers. Although freelance support providers carry lower overhead than larger support organizations and can afford to bill nominally smaller rates, freelancers are sometimes too overworked to respond rapidly to urgent problems. If an independent engineer is busy with different customer, ill, on vacation, or in class, the absence of replacement staff may force your business to go without assistance during an emergency. As your company expands, system unavailability or problems with line-of-business programs become more expensive. The dollars you believed you were saving on a freelancer can evaporate fast due to lower output. In addition, when freelance consultants encounter unfamiliar problems, the unavailability of a big consulting group to rely on for assistance forces them to learn with the meter running while your business winds up footing the costs for their ongoing training.

  • Have Access to Experts in Advanced IT Solutions
    Many small service firms or independent engineers who concentrate on small business network consulting are capable of delivering connect-the-dots solutions but don't have the seasoning to deal efficiently with complicated IT infrastructures that have a variety of operating systems, numerous locations, VoIP systems, mobile workforces, integrated financial and analytical applications, data-driven web sites, and custom business software. Progent's background with worldwide companies and Progent's extensive staff of experts can benefit your business because big-company networks are characteristically complicated, integration problems demand thorough understanding of in numerous technical disciplines, and achieving a high level of stability, availability, and protection calls for industry-tested processes.

  • Build a Solid Foundation for Growth
    Small businesses often begin with an IT system implemented on a tight budget. Without a solid basis, a sequence of improvised fixes often get piled on top of a tenuous foundation. As a company grows, reliability and expandability issues can obstruct the productivity of the business. Such networks need thorough evaluation, smart business planning, and in-depth expertise to migrate to an IT infrastructure that can act as the solid foundation to handle current business requirements and ease future expansion.

  • Partner with Solution Consultants, Not Product Vendors
    Small businesses require guidance and education to work through an ever more complicated array of technology options available for enabling business growth and enhancing efficiency. They do not need an IT consultant or support organization that attempts to sell them a product. Progent avoids conflicts of interest by not reselling any products. Progent provides services exclusively. This allows Progent to align technical support services with the real needs of customers. Mixing IT support and product selling can lead to a situation where the recommended solution is built around a predetermined technology rather than being driven by the true requirements of a client.

Get in Touch with Progent
If your Rancho Cucamonga, California company needs to contact Progent about IT outsourcing, consulting, or technical support, phone 800-993-9400 or refer to Contact Progent.

Fast Remote Technical Support
For fast online help, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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    Forefront TMG 2010 is based on the proven security technologies of ISA Server and offers a centrally managed Internet gateway that acts as a single-server platform for an array of security functions including an multi-layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network management, and HTTP/HTTPS inspection. Forefront TMG 2010 includes comprehensive web security reporting features, allows custom reporting generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to cut costs and enhance recoverability. Progent's Microsoft consultants can assist your company to plan and execute test and production implementations; interface Microsoft Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also help your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server.

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    Altaro VM Backup provides small and mid-size businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted environments and also supports cost-effective backup to Azure storage. Top features include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for reducing your exposure to data loss, advanced encryption, granular restore options for specific files and emails, extensive support for Windows CSV and for vCenter for handling large-scale deployments, and the ability to leverage Microsoft VSS technology to back up live VMs with zero downtime. Progent is an Altaro partner and offers a wide range of consulting services to help you to plan, deploy, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.

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    Citrix has developed a comprehensive family of platforms that provide enterprise-grade manageability, expandability, and responsiveness for server virtualization and for server-based distribution of Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can help your company to assess the strategic advantages of Citrix virtualization products and show you how to plan, test, implement, optimize, and support Citrix solutions.

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    For small and midsize organizations, network security and information assurance and compliance is excessively complicated to master yet too dangerous to ignore. The world's biggest institutions have been breached, and the leading cloud service providers have on occasion been knocked out. It seems as though there's no place to run. Progent makes it economical for small and midsize businesses to carry out critical security projects effectively by providing the advantage of billable time to the closest minute with no minimum charge for online support. You have access to a seasoned information consultant to deliver precisely the knowledge you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any level of network security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and designing a complete security strategy.

  • Biggest Microsoft SQL Server 2008 Technology Consulting Services Professional SQL 2008 Analysis Services

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    Remote Support Integrated Services Routers

    Cisco offers a full product line of routers that includes routers designed to deliver the security, bandwidth, and availability demanded by customers ranging from branch offices to worldwide enterprises. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and system uptime. Progent can show you how to choose and integrate Cisco routers to build a reliable foundation for your IT system and to make it economical to grow as you support new users, start new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS operating system, including Cisco's 800 family of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus older 1700 and 2600 Routers.

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    Our compensation model is based on contribution, so similar to working as a freelance consultant, your earnings are directly driven by your generated revenue. Certain Progent support staff focus on lifestyle issues and choose to work at a more relaxed pace, using our flexible calendar to follow individual pursuits like hiking, car racing, skiing, surfing, vacations, or spending private time with relatives and friends. Others take advantage of the opportunity to make big dollars via lots of effort and long hours. Progent fully encourages either side of the spectrum plus any point in the middle.

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    Progent's Symantec consultants can help you maintain legacy Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and Symantec VelociRaptor line or help you upgrade to current firewall solutions. Progent can also help you design and implement a comprehensive security strategy that can include firewall/VPN appliances and utilities, managed security and network protection services, system monitoring products, and documented policies and enforcement procedures. Progent has the skill to be your one-stop source for continuing technical support, administration, training, and security consulting.

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    Progent has 20 years of background assisting small and mid-size organizations to design, deploy, tune, administer, and troubleshoot information networks that support remote workers.

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    Cisco has designed a full array of routers including appliances built to deliver the protection, bandwidth, and reliability demanded by organizations ranging from small offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved reliability and network availability. Progent can help you select and integrate Cisco routers to establish a solid infrastructure for your network and to make it economical to grow as you support new users, start new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS platform, including Cisco's 800 series of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Routers.

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    System Center Configuration Manager automates application and device provisioning across multiple sites, centralizes security and compliance settings management, keeps track of network assets, protects against company data leakage, provides health monitoring, allows secure end-user self service, and delivers a common point of control for administering mixed-OS networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can help you with any facet of planning, installing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.

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  • Hybrid cloud integration Consulting Services
    Programming Firm Google Cloud hybrid integration

    Progent can provide expert online consulting services to help companies integrate their networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to design and administer hybrid environments that can include Windows and Linux systems and apps in both cloud-centric solutions or in hybrid topologies that utilize local IT assets as well as cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud integration services such as Azure hybrid cloud design and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of background providing high-level consulting expertise remotely, and Progent can help you complete your cloud migration projects quickly and within your budget.

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    24-7 Microsoft Expert Windows Server 2016 Computer Consulting

    The complexity and connectivity demands of Microsoft Windows Servers requires an IT consulting team with hands-on experience and in-depth knowledge in planning and building seamless, end-to-end network technology systems. The experience of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic objectives. Progentís consulting services can help you with planning, installing, administering, and supporting Windows Server solutions that increase the business value of your computer system. Progentís consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.

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  • Forefront Threat Management Gateway Technology Consulting Services
    Threat Management Gateway Outsourcing

    Microsoft Forefront Threat Management Gateway builds on the proven security technologies of Microsoft Internet Security and Acceleration Server and offers a easily administered web gateway that acts as a one-server solution for a variety of security functions including an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway includes advanced web security logging and reporting features, permits custom reports powered by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual machine to cut expenses and improve availability. Progent's Microsoft consultants can assist your company to design and carry out test and production deployments; interface Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, SQL Server, Exchange Server, and Microsoft SharePoint; install Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and troubleshooting. Progent's consultants can also help your organization to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.

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  • Building to Building Wireless Case Study
    Wireless Integration Case Study

    Progent provided a wireless integration solution that enabled a school to improve productivity and avoid the ongoing costs of a dedicated data connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for interfacing remote sites up to 2.5 miles apart and can extend to even greater ranges. This wireless solution offered improved bandwidth and dependability than simply amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz spectrum it offered protection against local interference.

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  • Integration Support Microsoft Hyper-V 3.0 Virtual Server
    Microsoft Hyper-V Virtual Server Administration Engineer

    Progent's Microsoft-certified professionals can help you evaluate the possible advantages of Hyper-V-based virtualization for your company, conduct test installations to validate Hyper-V's compatibility with your line-of-business software, evaluate your network and server architecture for smooth operation with virtualization technology, assist you in moving to Microsoft Windows Server 2008 and setting up Hyper-V, train your IT personnel to track and manage Hyper-V, provide expert consulting support for enhancing the protection of your virtual servers, design and validate disaster recovery procedures that maximize network uptime, and deliver continuing consulting and maintenance including affordable remote repair and turn-key Help Desk services.

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    Technology Professional Citrix Server Management

    Progent's Citrix-accredited engineers can help you to understand the business advantages of XenServer and additional Citrix platforms, and can assist you to plan, test, implement, troubleshoot, and support a XenServer solution. Progent can also assess your existing Citrix technology environment and show you how to enhance resource utilization, responsiveness, protection, uptime, and disaster recovery.

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  • Microsoft Skype for Business VoIP Engineer Largest Skype for Business and Cisco Unified Communications Consultant

  • Microsoft Project Server Workflow Class
    Microsoft Project Server Reporting Specialists

    Progent's Microsoft-certified engineers offer advanced support in implementing, using and debugging all versions of Project Server and can provide a broad variety of affordable online support services following industry best practices to assist businesses of all sizes to get all the benefits of this powerful platform. Services offered by Progent include solution planning, installation and upgrades, setting up safe file and status sharing among local and remote or mobile users, network optimization, and specialized webinar training classes.

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  • Best Microsoft Certified Windows Active Directory Professional
    Largest Windows 2008 Active Directory Consulting

    Microsoft Windows Active Directory requires significant hands-on experience to integrate efficiently across a large corporation. Progentís Microsoft Certified engineers are experts in planning, integrating, and troubleshooting complex Microsoft Enterprise AD projects. Progentís areas of expertise with Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, cleaning up residual beta software configuration objects in production Active Directory systems, and repair of unsuccessful installations of AD and Active Directory-integrated applications.

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  • Online Consulting Windows Server 2012 R2 Configuration Manager
    Technical Consultant Windows Server 2012 R2 Clustering

    Progent's certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your company, develop test environments and migration plans, tune your network for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT support, staff, develop a corporate-wide security strategy, automate IT management, help with creating applications, and generate and validate a DR/BC plan.

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  • Office 365 IDFix Remote Support Services Top Help and Support Office 365 AD Connect
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  • Online Support CRS Core Router Consulting 3900 Router

  • Technical Support Windows Server 2012 Failover Cluster
    Windows 2012 Failover Clustering Integration Support

    Progent's certified failover clustering experts can assist businesses to evaluate the benefits of adopting Microsoft Windows Server 2012 clustering technology to create an advanced high-availability/disaster recovery strategy, help you to plan and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual ones, and show you how to automate the administration of failover clusters.

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  • Network Monitoring Remote Support
    Comprehensive Event Management Integration

    Remote 24x7 monitoring, automated alarms, and actionable analytical reporting are vital to preserving the proper operation of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management technology has progressed so far that companies of all sizes can afford a level of network stability that was once reserved for large enterprises. Progent can provide a variety RMM options available as low-cost service packages designed to help you to identify and fix a an array of network problems before they get big enough to impact your business.

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  • VMware vCloud Director vCD Specialist
    Specialists VMware vCloud Suite

    VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and verify a repeatable runbook for restoring applications and services rapidly after a breakdown. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, upgrades and fixes and can produce audit reports to confirm full service recovery, validate Service Level Agreements and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to help your organization to design, configure, test and administer a DR system based on VMware Site Recovery Manager.

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  • Remote Troubleshooting Microsoft Financial Software Microsoft GP/Great Plains Troubleshooting
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  • SQL Server 2008 Migration Consulting Microsoft Certified SQL Server 2008 Migration
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  • Specialist NetApp MetroCluster Disaster Recovery Technology Professional NetApp MetroCluster

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    Project Server IT Consultants

    Progent's Microsoft-certified consultants offer network help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting professionals can help you plan, integrate, maintain and administer the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).

  • Specialists Microsoft Dynamics GP Microsoft Dynamics GP ERP Online Troubleshooting
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    MySQL and Windows Consultant

    Progent offers cost-effective online access to an Oracle-certified MySQL administrator or software developer and can help organizations of any size to integrate and manage MySQL within a dependable network infrastructure that offers advanced speed, scalability, and security. Progent also has experience assisting companies migrate databases from an Oracle environment to MySQL.

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  • System Center Operations Manager Remote Technical Support Comprehensive Event Management Technical Support

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    Symantec Firewall Cybersecurity Group

    Progent's Symantec consultants can help you support discontinued Symantec firewall and VPN appliances including the Symantec Raptor and Symantec VelociRaptor family or help you migrate to current firewall technology. Progent can also help you design and implement a complete security plan that can include firewall and VPN devices and software, managed security and network protection services, system monitoring products, and documented policies and enforcement procedures. Progent has the expertise to be your single resource for on-going network help, maintenance, education, and security consulting.

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    Cisco SIP Integration Remote Support

    Progent's Cisco CCIE-certified SIP integration experts can help organizations of any size to design, integrate, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-connected SIP trunks and can provide affordable remote or onsite expertise to assist companies to migrate smoothly to an advanced communications network that delivers accelerated ROI. Progent's certified Microsoft collaboration consultants can help you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business or Lync Server for connectivity to a SIP-based IP PSTN trunk.

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  • Top ASR 9000 Router Specialist CRS Core Router Professional
  • Top Ranked IT Consulting Microsoft Operations Manager Urgent Microsoft Expert System Center Operations Manager Remote Consulting
  • Top Ranked Microsoft Exchange Hosting Consultants Top Rated Microsoft Exchange Hosting Consultancy
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  • Tracking Service Costs Setup and Support Services Documentation Technology Consulting Services
  • UNIX, Windows Consultants 24x7 Windows, UNIX, Solaris Computer Consultant
  • Virtual Server Specialist Mission Critical IT Applications Troubleshooting
  • Virtualization Engineer Emergency Server Consolidation Help and Support
  • Windows 2003 Server Specialists Services Windows Server 2003
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  • Remote Help Desk Computer Network Consultant Rancho Cucamonga Apple Valley Upland
  • Windows 2012 Cluster Shared Volumes Support and Help Support Windows 2012 Failover Clustering
  • Immediate Computer Installation Microsoft and Apple Rancho Cucamonga, CA
  • Windows 7 Help Desk Network Consultant Windows 7 Upgrade Engineers
  • Windows 7 Upgrade Network Consultant Microsoft Windows 7 Upgrade Computer Engineer
  • Windows 8.1 Work Folders Onsite Technical Support Microsoft Windows 8.1 Services
  • Windows Essential Business Server Support Outsourcing Consultancy Windows SBS 2008

  • Nationwide Remote Upgrading
    Computer Support For Small Offices Kentucky

    Progentís National Support Center provides national remote assistance for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier support professionals offer telephone support and online direct network access to isolate and repair technical problems rapidly and economically. The breadth of IT experience represented by Progent's staff of country-wide support engineers allows Progent to escalate even the most difficult problems to appropriate specialists as needed.

  • Windows Server 2012R2 Active Directory Technology Professional Windows Server 2012R2 Configuration Manager Support and Integration
  • Windows Server 2016 Hyper-V Technology Consulting After Hours Windows Server 2016 Stretch Clusters Information Technology Consulting
  • Windows Server 2019 Live Migration Computer Engineer Support Outsourcing Windows Server 2019 Windows Time Service
  • Windows SharePoint Services Technology Consulting Microsoft Office SharePoint Server 2003 Online Support Services
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  • SQL Server 2019 and Amazon Marketplace Web Service IT Consultants
    24 Hour SQL Server 2019 Analysis Services Remote Support Services

    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide affordable online and onsite expertise, application development, and technical support services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud infrastructure into a seamless information management solution.

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