The Progent Test and Training Lab at the QTS Data Center can be used for testing mission-critical applications, developing efficient migration procedures, evaluating and optimizing performance, designing or verifying business continuity strategies, resolving compatibility issues, and establishing training systems for new products and technologies. For Progent clients without sufficient internal resources to assemble effective pilot systems, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital IT initiatives on schedule.
Microsoft 365, previously called Office 365, is Microsoft's extensive suite of client productivity programs and cloud services available on a monthly or annual subscription basis. Microsoft 365 applications and cloud services are available in a variety of product bundles intended for customers ranging from students and home offices to global enterprises. Progent offers quick and easy online access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Android platforms. Progent can assist your business to evaluate the wealth of subscription options available with Microsoft 365 and integrate your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to build and maintain hybrid ecosystems that seamlessly integrate local and cloud-based products and services.
Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, enhancing and repairing Microsoft SCOM environments and can provide organizations of any size advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also help you to import and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or on-premises technical support to assist you to fix serious problems uncovered by System Center 2012 Operations Manager.
Progent can help you in any and all phases of your migration to Microsoft Exchange Server 2016 such as designing HA system topology for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your VMs, mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent's Check Point firewall consultants can show you how to design, integrate, and manage firewall environments that rely on Check Point Software Next Generation security gateways and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you maintain legacy Check Point firewalls or upgrade smoothly to Check Point's modern firewalls.
Progent's Linux consulting services offer small businesses and software developers support for administering and maintaining Linux systems that coexist with Microsoft-powered networks. Progent can give your organization contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide range of experience provides you with a convenient single source to help you create and maintain a secure and robust mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by integrating Windows with major Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than 25 years of experience assisting manufacturing, distribution and service organizations to manage supply chains and streamline critical business processes in order to get products to market quickly and meet customer commitments dependably. Progent can provide the expertise of an ERP specialist with more than 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or onsite services that spans from as-needed guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry technology economically and effectively, eliminating the requirement for an internal BlackBerry specialist and reducing the expense and distraction of maintaining a mobile wireless workforce. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and CISM-certified security professionals. This wide range of expertise, combined with Progent's proven online support model, provides small and mid-size businesses an efficient solution for integrating BlackBerry devices and software productively into their IT system.
The complexity and integration requirements of Microsoft Windows Servers requires an IT consulting firm with practical experience and broad knowledge in planning and building seamless, end-to-end business technology solutions. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progent's consulting services can help you with designing, installing, administering, and supporting Windows Server solutions that maximize the business value of your IT system. Progent's consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP and other clients.
Les Kent has a 35-year history of effective technology integration, corporate administration, marketing, and operations. He has demonstrated a knack for creating elegant IT solutions while working as a network architect, application developer, project manager, deployment expert, and troubleshooter for small businesses, start-ups, and major enterprises.
Progent's Microsoft-expert engineers can assist your organization to update your workstations from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of moving to 64-bit PC desktop computing, plan an efficient upgrade process that minimizes operational interruptions, and provide economical, professional online support to assist you to install 64-bit desktop operating systems and applications on your current hardware.
Progent has extensive experience delivering a full-spectrum of online network support and urgent repair services to local governments and school districts across the United States. Progent is one of the pioneers in delivering expert remote network consulting and has provided IT solutions to organizations in all 50 states. Online support eliminates travel costs and solves problems more quickly than on-premises service calls.
For small organizations interested in Progent's network support outsourcing, consulting, or troubleshooting services, phone 800-993-9400 or e-mail information@progent.com.
Progent's Microsoft-certified consultants can assist your company to evaluate the value of Microsoft Lync Server for your environment and can help you to design and carry out a rollout of Microsoft Lync Server that centralizes the management of Instant Messaging and Presence and improves the output of your office employees, at-home workers, and mobile workforce. Progent's consultant's can in addition help your company to carry out a smooth migration to Lync Server from Microsoft Office Communications Server or Live Communications Server, integrate Microsoft Lync Server 2010 with Exchange Server, SharePoint Server, and Microsoft SQL Server, show you how you can run Lync Server 2010 to enhance the collaborative functions of MS Office programs, and provide training and continuing technical support for Lync Server and other Microsoft technologies.
Progent's certified SonicWall firewall experts can show you how to configure, maintain, and tune SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into a complete security plan and design security into your corporate operations.
Progent offers national remote phone support and troubleshooting services for businesses who operate Apple Mac environments or whose information systems include a mix of macOS and Mac OS X with Microsoft Windows products. Progent's engineers offer macOS and Mac OS X clients a range of services such as desktop support, upgrading to the current version of Mac OS X from earlier versions of Apple macOS and Mac OS X, plus expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad integration and management, or moving to Apple's iCloud. Remote IT help offers maximum return for your IT dollar by protecting client efficiency and shortening the hours charged for computer repair services. Sophisticated remote support utilities and skilled service specialists and consultants allow Progent to solve the majority of IT issues without wasting time and expense by traveling to your location. In most of cases your IT problems can be dealt with by telephone or through a mix of telephone help and remote connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISM premier security specialists to assist you with the most difficult network issues.
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 10 years of support in Microsoft integration, assures you success in identifying the version and configuration of Windows 2003 Server that matches most closely with your business strategy. Progent can also assist you with designing, deploying, managing and troubleshooting powerful IT solutions based on Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
Progent's certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test environments and migration plans, tune your network infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management team, develop a corporate-wide security plan, streamline IT administration, assist with creating applications, and build and validate a DR/BC plan.
Progent's Microsoft-premier consultants can help you to enhance your workstations from 32 to 64 bits. Progent can assist your company to calculate the risks and advantages of moving to 64-bit PC desktop computing, design an affordable upgrade strategy that minimizes business disruptions, and provide economical, professional online help to aid your company to install 64-bit PC desktop software and applications on your existing computers.
Progent can provide the part-time or temporary services of a seasoned CIO who can provide strategic direction to help your company select and support network technology to meet your present situation and that can be a solid basis for your growth. Progent's part-time Chief Information Officer consulting services offer economic leverage to companies who want to optimize the benefits from their network investment but who are without the budget or hesitant to add another high-level manager to their full-time staff. Since Progent is vendor-agnostic, with a sizable team of consultants certified to support all leading OS platforms and networking technologies plus a wide range and business software, Progent is in a unique position to provide unbiased recommendations along with expert technical support for building and maintaining IT solutions that fit the special needs of your business.
Cisco has designed an extensive array of routers including appliances designed to deliver the protection, bandwidth, and availability required by organizations ranging from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and system uptime. Progent can help you select and configure Cisco routers to establish a reliable foundation for your network and to make it economical to grow as you support new users, start new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent offers help with a range of routers powered by Cisco's IOS platform, such as Cisco's 800 series of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Series Routers.
Progent's Mac experts can promote the creative aspect of Macintosh environments by providing consulting services and education in graphics, sound, and motion video. Progent's consultants can provide expertise in a range of Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video post production studio.
If you want to update your corporate web site, build internal websites for purposes such as HR or employee training, establish a high-impact web presence for a new venture, or generate enterprise-class, data-driven custom web applications, Progent can provide talented and proven web designers. Progent's experts can also help you build and maintain a safe, fault-tolerant server and communications infrastructure, including remote and wireless connectivity, to run your web solutions.
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or onsite consulting services to assist you to design, install, manage and debug a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup technology.
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with replication to provide rapid, zero RPO disaster recovery (DR) between datacenters that are up to 300km apart from each other. Progent's team of seasoned IT consultants can assist you to plan, configure, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by providing help with tasks such as assigning disk pools and shelf IDs, determining aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and verifying your MetroCluster DR solution to show compliance with information assurance standards and regulatory mandates.
Progent delivered a wireless integration environment that enabled a school to improve productivity and eliminate the recurring expense of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is designed for connecting separate locations as far as 2.5 miles apart and can reach even greater ranges. This wireless alternative provided improved bandwidth and dependability than simply amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz spectrum it offered protection against local interference.
System Center Configuration Manager 2016 automates application and device deployment and updating, streamlines security and compliance settings control, keeps track of network assets, guards against company data leakage, performs network health monitoring, enables safe end-user self service, and offers a common control mechanism for managing multi-operating system ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration specialists can assist your organization with any facet of designing, implementing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes network downtime, reduces ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the experience to finish your project rapidly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and design offerings include assistance with the integration of third-party add-ons to Exchange Server 2007 and the design of unified messaging solutions based on Microsoft Exchange Server 2007.
SQL Server 2014 includes significant improvements in critical areas such as performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works transparently with all workloads including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and on-premises services that include system design, configuration, management, remediation, and software development services to help organizations of all sizes to realize maximum business value from their SQL Server 2014 investment.
Microsoft Dynamics GP/Great Plains can help you grow and manage your business more efficiently by offering easy availability of decision-driving data and a fast ROI. Microsoft Dynamics GP/Great Plains confers major productivity benefits such as its ability to expand the reach of your organization, handle your accounting, automate financial processes, standardize processes throughout your company, improve inventory control, enhance order accuracy, grow revenue and minimize lead-time, and increase free cash flow. Progent can show you how to configure and maintain a reliable, safe server and network foundation to support Great Plains, and can offer expert Dynamics GP/Great Plains consultants to help you reap the full benefits of your Microsoft Dynamics GP/Great Plains software.
Progent's Juniper-certified network consultants can assist you to plan and implement Juniper Firewall/VPN technology, optimize and troubleshoot your infrastructure, and upgrade smoothly from outdated products to the latest releases. Progent's Junos OS engineers can also provide support for Juniper's premier network control software to enable you to simplify the management and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist you manage environments that incorporate a mix of Juniper's software platforms.
SQL Server 2005 offers indispensable, familiar tools to IT professionals and network users, reducing the difficulty of creating, integrating, administering, and accessing enterprise information and analytical applications in environments ranging from handheld devices to corporate data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and broad knowledge in planning and building information-based, end-to-end business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
For small and midsize companies, computer security and information assurance and regulatory compliance can be too complex to stay ahead of yet too risky to ignore. The largest largest institutions have been hacked, and the leading cloud services have on occasion been taken down. It looks as though there's no place to run. Progent has made it economical for small and midsize businesses to carry out vital IT security tasks successfully by providing the advantage of billed time to the nearest minute without any minimum billing for remote support. You have access to a world-class computer expert to provide just the knowledge you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any aspect of network security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and creating a complete security plan.
Progent's Microsoft-certified professionals have 20 years of background designing, installing, and supporting email solutions for companies in the and throughout the U.S. Progent provides economical Microsoft Exchange Servers consulting support to make sure that your email environment offers protection, fault tolerance, easy connectivity for off-site and wireless users, time-saving management tools, and seamless integration with telephony. Progent provides consulting and integration services for Exchange 2016 Server, Exchange 2013 Server, Exchange 2010 Server, MS Exchange 2007 Server, Exchange 2003 Server, and Exchange 2K Server. Progent can also assist small or mid-size businesses to upgrade to MS Exchange 2016 Server or Microsoft Exchange 2013 Server.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their reach, reduce their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and get to market quickly.
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to diagram, track, reconfigure and troubleshoot their connectivity hardware like switches, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are kept current, captures and displays the configuration of almost all devices connected to your network, monitors performance, and sends alerts when potential issues are discovered. By automating time-consuming management activities, WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating devices that need critical software patches, or identifying the cause of performance problems.
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for piloting line-of-business applications, developing efficient migration procedures, evaluating and tuning performance, planning or validating disaster recovery strategies, resolving compatibility problems, and building training environments for new technologies. For Progent clients who lack sufficient internal resources to assemble effective pilot systems, the lab reduces capital outlay and technical risk and helps keep vital IT projects on schedule.