Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of remote Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Help Desk services are provided at a significant discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging problems.
Progent's Cisco-certified wireless integration consultants can help organizations to deploy, manage, and troubleshoot Cisco Wi-Fi devices including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent's Sun Solaris platform support experts provide small businesses and developers help with managing and maintaining Sun Solaris systems that coexist with Microsoft-based technology. Progent can give your business contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise offers you an easy single consulting firm to help you create and maintain a secure and reliable mixed-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft interoperability by combining Windows with popular variants of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent's veteran group of IT consultants and application experts have years of experience providing online and on-premises support for businesses of any size who need to integrate Android phones into their IT networks so that mobile clients can communicate and collaborate while on the go. Progent has the range of know-how to resolve technical problems that involve multiple vendors and that entail a mix of legacy and up-to-date technology. Progent offers budget-friendly online consulting to assist you with any stage of planning, configuring, managing and maintaining your BYOD solution. Progent can deliver as-needed support to assist you to handle especially challenging IT issues, or Progent can provide comprehensive project management services to ensure that you finish major IT initiatives on time and within budget. Progent can help with on-premises, cloud-based, or hybrid network environments and offers expertise with operating systems, applications, management tools and network infrastructure. Progent also offers specialized group or one-on-one classes to help you manage and use Android phones to maximize their business value.
Progent can help your organization to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from a legacy device management solution or assist you to modify your current SCCM 2012 ecosystem to support your changing IT requirements. Also, Progent can help you to build an infrastructure that extracts the most value from SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies such as ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Microsoft Virtual Server 2005, hosted on the Windows Server 2003 platform and based on technology originally developed by Connectix, delivers the performance needed to accomplish hardware reduction, application upgrade, and server quarantine tasks through virtualization technology in an enterprise-class IT network with advanced expandability, manageability, and availability. Microsoft has targeted Virtual Server at businesses wishing to enhance ROI in application programming and testing, upgrading from legacy mission-critical software, and server consolidation. Progent's certified Virtual Server experts can assist your business to assess and integrate MS Virtual Server 2005.
Progent's Microsoft-certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration plans, optimize your network infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support team, develop an enterprise-wide security strategy, automate IT management, assist with application development, and build and test a disaster recovery/business continuity plan.
Progent can provide online and onsite deployment, upgrade, programming, BI reporting for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).
Progent's proven ransomware recovery experts can assist your business to reconstruct a network damaged by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or MongoLock.
For Windows desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can assist you to design a XenDesktop environment that improves the strategic impact of your information network; integrate XenDesktop software with your servers, user computers, and printers; migrate your existing desktop virtualization software to current versions of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also instruct your network managers to adhere to best practices to manage XenDesktop efficiently.
Progent's Mac networking consultants can assist you with a broad array of system infrastructure areas such as network architecture, off-site and mobile connectivity, internetwork compatibility, security, and new technologies such as Voice over IP and fast wireless networking. For business networks built solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent has the experience and size to deal with the complexity of planning, configuring, and maintaining a network architecture that is reliable, secure, efficient and aligned with your business goals. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Apple's Xsan storage area network solution. Progent can also give you access to skilled professionals to help you with Cisco routers and switches.
Progent's network consultants can help you to streamline desktop PC change and update deployment by providing support for management platforms such as Configuration Manager 2007, Systems Management Server 2003, and WSUS.
Exchange Server 2013 includes significant enhancements to the capabilities of Exchange Server 2010 and introduces important new features as well as a revamped structure. These enhancements affect vital areas such as ease of administration, availability, security, operational costs, collaboration, scalability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you understand the possible advantages of migrating to Exchange 2013, design a cost-effective validation and rollout plan, and train your IT staff to manage your Exchange Server 2013 solution. Progent can also provide affordable online support and management for Exchange 2013.
Progent's Microsoft-certified Windows Server 2000 consultants can provide computer support and information technology consulting services for the complete line of .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server configuration, update, and troubleshooting offerings include network planning, installation, project management, on-site and remote support, Help Desk outsourcing, expert security consulting, full service outsourcing, and economical co-sourcing.
Microsoft Office Communications Server delivers Instant Messaging and Real Presence in a scalable, world-class solution offering advanced protection, transparent integration with other Microsoft software, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product offers cost savings and elevated business efficiencies, increased worker productivity, and stronger IP security. MS Office Communications Server has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants offer remote and onsite configuration support and mediation services for your Office Communications Server 2007 environment and can help you to evaluate the advantages of upgrading to Skype for Business. Progent can also assist you to design and carry out an efficient migration that will add significant strategic value to your information network
Progent's Cisco-certified CCIE networking experts can help your business to configure, manage, upgrade, tune and troubleshoot Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and move smoothly from legacy switches to current models.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification as a result of rigorous testing and extensive work with network security design. ISSAP security experts possess in-depth understanding of access management mechanisms and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security consultants can help your business with all aspects of architecture security.
Progent's background delivering Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools make it possible to design specialized line-of-business applications and eCommerce environments that integrate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting consultants can help you create reports that let you analyze your business more effectively, turning raw information into useful understanding of your company and customers.
Progent can provide rapid remote support from Cisco-certified CCIE network infrastructure consultants. Progent's CCIE experts can link to your network using advanced remote diagnostic tools to deliver fast and affordable troubleshooting and remediation of critical network issues.
Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager and also have quick access to Progent's Microsoft Premier IT support experts. With Progent's affordably priced IT service programs, small and midsize organizations can select a simple System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to offer small company networks world-class availability, security, and performance.
If you want to revamp your corporate web site, create internal websites for purposes such as HR or worker training, design a high-impact web presence for a new business, or write enterprise-class, data-driven custom web applications, Progent can supply talented and proven web developers. Progent's experts can also show you how to build and manage a secure, robust server and communications network, including off-site and wireless access, to run your web solutions.
Progent's Duo service plans incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Cisco's Catalyst family of Wi-Fi controllers streamline the management of wireless LANs by unifying the provisioning and management of Wi-Fi access points, tuning Wi-Fi performance by limiting the effect of RF congestion, enhancing wireless availability with rapid failover, and hardening security by identifying cyber threats and filtering traffic content according to user type and location. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi environment or carry out an efficient migration to Cisco's modern wireless controller solutions.
E-Mail Guard represents a complete solution for blocking spam and viruses. E-Mail Guard handles the protection and management of corporate email by providing continually improved spam and virus filtering, policy administration, content testing, and defense against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features tracking, management and reporting tools as well as outbound email testing to let you troubleshoot your e-mail environment and define and enforce corporate email policy.
For smaller companies, computer security and regulatory compliance can be too complex to stay ahead of yet too risky to overlook. The largest biggest enterprises have been hacked, and the leading cloud services have on occasion been knocked out. It seems like there's no place to hide. Progent has made it economical for smaller companies to carry out critical IT security projects successfully by offering the advantage of billed time to the nearest minute without any minimum billing for remote support. This means you have the help of a seasoned computer consultant to provide just the knowledge you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any aspect of system security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data leak protection, compliance reporting, and designing a comprehensive security strategy.
Progent offers affordable online support from engineers skilled in a wide range of utilities and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and handhelds. Progent can provide help for all major backup platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can assist you to install, upgrade, or maintain data backup solutions for a variety of environments including on-premises, edge to datacenter, cloud-based, or hybrid.
Progent imposes no service activation fee and requires no monthly commitment for support services provided during regular business hours. Progent's one-minute granularity does away with large bills for fast solutions so you will not be forced to permit minor problems to stay unaddressed.
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Progent's Wireless Consulting Services offer a fast, economical option for businesses of any size to deploy, manage, monitor and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent can assist your business to understand the wealth of subscription plans offered with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to build and manage hybrid networks that transparently integrate on-premises and cloud resources.
Progent's CCIE-certified networking consultants have extensive background assisting Internet Service Providers to architect, deploy, manage, tune, and troubleshoot high-availability, scalable connectivity environments suitable for shared public networks.
Progent's expert support team can help you design and deploy an efficient in-place Microsoft Exchange 2007 migration plan that avoids productivity downtime, reduces long-term service requirements, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-location upgrades, Progent offers the background to finish your move quickly and affordably. Progent's Microsoft Exchange 2007 support, repair, and design offerings include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Exchange Server 2007.
Progent can help your IT team to design and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid network models that combine physical IT assets along with one or more public clouds. To assist you to integrate cloud services with physical datacenters, Progent offers a variety of cloud integration services such as Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of experience delivering advanced consulting expertise remotely, and Progent can help you complete your cloud migration initiatives on schedule and within your budget.
Progent's Cisco-certified Wi-Fi networking experts can provide online and on-premises consulting and troubleshooting services to assist your organization to plan, configure, administer, optimize, and repair wireless deployments that utilize Cisco's Meraki access points. Progent's consultants can also assist you to design and deploy hybrid environments that integrate local and cloud-hosted services and that provide easy access, enhanced security, streamlined management, and dependable operation for all your wired and wireless endpoints.
Progent's wireless site survey and predictive modeling make it easy to design, deploy and debug a Wi-Fi network customized for your facilities, providing your business a wireless solution that has the reception, performance, capacity, QoS, security, and hand-off ability your company needs. Wireless site survey services from Progent include online predictive analysis for designing a wireless network and onsite site survey services for validating, optimizing, and troubleshooting an operational Wi-Fi LAN.
Citrix has developed a powerful family of products that provide advanced manageability, expandability, and performance for server virtualization and for server-based distribution of Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist your company to evaluate the strategic advantages of Citrix technology and help you design, validate, implement, troubleshoot, and maintain Citrix virtualization platforms.
Progent's Cisco-certified CCIE network infrastructure experts can assist your business to configure, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone support, and CUCM/CallManager software expertise.
Progent's Cisco-Premier network management engineers can assist you to run Cisco's management utilities alongside a variety of specialized third-party products to build a complete network management strategy to keep your environment operating smoothly, fully utilize limited resources, guard your data, revive quickly from hardware failure or malicious attacks, and enable you to add or repurpose network resources sensibly and economically as your business grows.
Progent offers affordable remote and on-premises support to help businesses of any size to migrate any portion of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware expense and allow access to Google's cutting edge machine learning technology. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Progent's Power BI consultants can help you to plan, install, manage, update or troubleshoot your Power BI solution. Progent's database experts can help you to prep your source data for Power BI visualizations. Progent can show you how to implement and administer an onsite, cloud based, or hybrid architecture for Power BI.
For small companies considering Progent's network support outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or e-mail information@progent.com.
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the rapid development of a new generation of enterprise-class applications that can provide your company a significant competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET environment.
Progent's Cisco-certified Wi-Fi technology experts can assist you to deploy, administer, and debug Cisco wireless products including Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Progent has put together two low-cost service packages intended to enable small businesses to get an impartial security evaluation from a premier security engineer. With Progent's External Network Security Inventory Scan, a security expert runs an extensive test of your network from outside your firewall to uncover possible weaknesses in the security profile you expose to the outside world. With Progent's Internal Security Inventory Checkup, a security expert executes a network scan from an authorized computer inside your company firewall to evaluate your exposure to inside assaults. The two security inventory services are set up and executed from a protected external site.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's Microsoft engineers can provide cost-effective remote technical support and development services to assist your business to design, deploy, administer, and maintain Microsoft SharePoint 2010 environments that can involve web sites able to function as intranets, extranets, document and media management tools, blogs, data warehouses, business analytics, enterprise search, Visio-driven workflows, and other utilities to support and improve teamwork. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with third-party data sources as well as with Microsoft's familiar office productivity programs including Office Excel, Word, Outlook, and Visio. Progent can help you to migrate from earlier versions of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 solution.
Progent's Co-managed Call Center service allows your IT organization to split the load for Help Desk services seamlessly between your in-house IT team and Progent's pool of veteran technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared PSA tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent's Microsoft-certified consultants offer online or onsite expertise to help businesses of any size to design, deploy, manage, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from older versions of Data Protection Manager or from another backup/recovery system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent offers as-needed help for resolving particularly challenging issues, or comprehensive project management services. Progent can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Progent's UNIX family support experts provide small businesses and software developers assistance with managing and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-based technology. Progent can give your business contact with UNIX consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise provides you with a convenient one-stop source to show you how to build and maintain a protected and robust cross-platform connectivity and communications solution that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Progent's Microsoft-certified engineers can provide in-depth support in deploying, managing and troubleshooting all versions of Project Server and can deliver a broad variety of cost-effective online consulting services based on industry best practices to help organizations of all sizes to receive all the benefits of this leading platform. Services available from Progent include system design, installation and upgrades, strategies for secure file and status sharing among local and offsite users, network optimization, and customized online training classes.
E-Mail Guard represents a complete solution for defending against spam and viruses. E-Mail Guard addresses the security and administration of company email by providing constantly improved spam and virus blocking, policy administration, content testing, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and analysis utilities plus outbound email filtering to help you fix your e-mail environment and define and regulate corporate security policy.
Progent's Juniper-authorized network consultants can help your company to plan and implement Juniper Firewall/VPN technology, optimize and support your network infrastructure, and migrate efficiently from outdated devices to the latest versions. Progent's Junos OS engineers can also offer expertise with Juniper's premier network control software to help you to streamline the administration and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help you manage networks that incorporate a combination of Juniper's software platforms.
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Progent's service specialists in Mac and Microsoft Windows technology can help you integrate Apple Macintosh and Windows systems into cohesive environments with full sharing and collaboration functionality. Enabling efficient cooperation among a variety of servers and workstations powered by Apple Mac OS and Windows calls for broad knowledge of and background with Apple Macintosh and Windows technology. Progent's experience in Microsoft and Apple consulting makes it possible to offer world class support to businesses that rely on these platforms to maintain their strategic advantage. Progent's consultants can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Mac and Microsoft certified experts can show you how to install Microsoft Entourage and Exchange so your Mac users can work closely with colleagues who run Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac systems can collaborate, allowing Mac users to get and transmit email, search the GAL, copy addresses, sync up appointments, and invite people to conferences with your Exchange account. Progent will verify that your Exchange Server is properly set up and that WebDAV and Outlook Web connectivity are working. Progent also offers customized one-on-one Entourage education.
Microsoft System Center 2016 provides major enhancements in the management of hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS environments that include Linux, Hyper-V and VMware vSphere; and better cloud support such as closer integration with Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to design and install a new deployment of System Center 2016, expand or optimize an existing one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center solution.
VMware's NSX virtual network platform allows you to create entire networks in software. NSX permits virtual networks to be deployed instantly and managed with a high level of automation regardless of the hardware making up the basic IP network. VMware Site Recovery Manager allows automated recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also permits non-intrusive testing for site recovery, upgrades and patches and can produce reports to verify full service recovery, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware SRM can quickly restore the entire logical network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help your organization to design, deploy, test and administer a disaster recovery solution based on VMware SRM and VMware NSX.
Progent can provide small businesses with an IT management expert who can function as a part-time CIO. This part-time CIO can provide long-term direction to help you integrate sensible technology to improve business processes so they align better with your business goals. Your business can create and install a well conceived information technology strategy without absorbing the cost of a full-time Chief Information Officer.
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to design, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a campus or a multi-site enterprise. Progent can also assist you to incorporate other Cisco appliances for streamlined management.
Progent's certified Microsoft Office Word and Microsoft 365 Word consultants can provide a broad range of affordable online support services to assist you to maintain your current Microsoft Office Word solution or assist you to move to a newer release of Office Word. Support offered by Progent's Word experts include VBA programming, isolating and resolving compatibility issues between various releases of Word, interfacing Word with other Office apps like Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security consulting, smart phone and tablet synchronization, and remote training tailored for your special requirements.
Progent's short-term IT staffing services allow businesses to respond to sudden increases in demand for network support personnel without incurring the expense and delays associated with identifying and hiring reliable technical help and without increasing your permanent workforce.
Progent is hiring a variety of full-time employees including motivated Microsoft Certified Systems Engineers; network consultants with Cisco CCNP or CCIE certification; and specialists in fault-tolerant network architecture with experience in mobile access, wireless integration, high-availability systems, business continuity planning, data preservation, and server virtualization. We are also seeking desktop support technicians, off-site service specialists, and CISSP or CISA certified security professionals. Progent is also hiring veteran managers who can perform effectively in Progent's high-growth, virtual office model. Progent works with independent professionals who have proven knowledge and working background in high-demand information technology topics outside Progent's primary service focus. Progent's Experts Group includes freelance consultants who offer advice and development services for strategic solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess deep knowledge of non-Microsoft operating systems such as Linux, Apple OS, or Solaris, or offer expert help in areas like telecom, web site design, EDI, web commerce, or database management. Independent contractors premier by Progent coordinate with Progent's in-house professionals to deliver comprehensive IT services for small business networks.
Progent's Help Desk Call Center management and co-management services help companies to reduce costs, enhance productivity, and adapt immediately to sudden changes in economic conditions.
For Windows desktop virtualization, Progent offers the support of a Citrix XenDesktop expert who can assist your company to plan a XenDesktop environment that maximizes the business value of your information system; integrate XenDesktop technology with your physical and virtual servers, end-user devices, and printers; upgrade your older desktop virtualization software to the latest releases of XenDesktop; and provide advanced online troubleshooting. Progent can also train your network managers to adhere to industry leading practices to maintain your XenDesktop solution efficiently.
Progent's Microsoft certified consultants can help you design and implement an efficient in-place Exchange Server 2003 migration plan that minimizes network downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and design offerings include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.
Progent's certified SonicWall firewall consultants can show you how to configure, manage, and update SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into a complete network protection plan and build security into your corporate operations.
Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and troubleshoot a system-wide migration to 64-bit server and desktop OS software and applications. Progent can help you pilot your 64-bit environment to make sure it handles all of the key 32-bit programs which you want to keep plus the latest 64-bit versions of applications you wish to install.
Progent's Mac experts can promote the creative facets of Macintosh environments by offering help services and training in graphics, sound, and video. Progent's consultants can provide expertise in a range of Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production studio.
Progent's proven ransomware recovery experts can assist you to restore a network victimized by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or Locky.
Progent can assist you to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to Configuration Manager 2012 from a legacy device management solution or help you to modify your current SCCM 2012 environment to accommodate your evolving business requirements. In addition, Progent can assist you to build a software foundation that takes full advantage of SCCM 2012 by providing advanced consulting support for related Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and IIS.
Progent offers three basic types of Helpdesk support : Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft experts offers your clients easy access to a reliable technical resource with extensive experience providing phone support and remote access repair for IT systems powered by Microsoft technology. Progent's concentration is on earning the support Helpdesk a positive image as a solid contributor to company productivity. Progent's target is to fix rather than simply report problems.
Network monitoring ordinarily involves tracking a network's resource utilization to help identify data traffic backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that run under Linux and can be used to monitor multi-OS environments where Linux and Windows operate together. Progent's network support consultants can help you use both these tools to optimize and repair your network. Progent's Linux consulting professionals offer small businesses and programmers assistance with managing and supporting UNIX/Linux and Solaris networks that coexist with Microsoft-based technology.
Progent offers the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee describes the core competencies and worldwide standards of skill that information security managers are required to master. It gives business management the assurance that consultants who have earned their CISM certification have the background and capability to provide efficient security management and support services.
Progent's Linux consulting services offer small and mid-size companies and developers assistance with administering and supporting Linux computers that run with Microsoft-based technology. Progent can give your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This wide range of expertise provides you with a convenient single consulting firm to show you how to create and manage a secure and robust mixed-platform network and communications infrastructure that supports Linux and Microsoft interoperability by integrating Windows with leading Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Microsoft SQL Server 2014 includes significant enhancements in critical areas such as performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works seamlessly with all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises consulting services including planning, configuration, administration, troubleshooting, and software development services to enable organizations of any size to achieve maximum business value from their SQL Server 2014 investment.