Additional Topics of Interest

Specialists Supplemental Helpdesk
24-7 Co-managed Help Desk Remote Technical Support

Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of remote Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Help Desk services are provided at a significant discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging problems.

Award Winning Online Technical Support Offsite Workforce Data Protection
Computer Consultant Teleworker Data Protection

Progent can help small and medium-size companies to design, deploy, test and manage backup systems required for work-from-home employees.

Wi-Fi IP phone integration Support and Integration
Computer Consulting wireless IP phones and Cisco Unified Communications Manager

Progent's Cisco-certified wireless integration consultants can help organizations to deploy, manage, and troubleshoot Cisco Wi-Fi devices including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.

Specialist UNIX
Solaris Consultancy

Progent's Sun Solaris platform support experts provide small businesses and developers help with managing and maintaining Sun Solaris systems that coexist with Microsoft-based technology. Progent can give your business contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise offers you an easy single consulting firm to help you create and maintain a secure and reliable mixed-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft interoperability by combining Windows with popular variants of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

24-Hour Android and Windows Server integration Support and Integration
Android and Lync integration Support and Help

Progent's veteran group of IT consultants and application experts have years of experience providing online and on-premises support for businesses of any size who need to integrate Android phones into their IT networks so that mobile clients can communicate and collaborate while on the go. Progent has the range of know-how to resolve technical problems that involve multiple vendors and that entail a mix of legacy and up-to-date technology. Progent offers budget-friendly online consulting to assist you with any stage of planning, configuring, managing and maintaining your BYOD solution. Progent can deliver as-needed support to assist you to handle especially challenging IT issues, or Progent can provide comprehensive project management services to ensure that you finish major IT initiatives on time and within budget. Progent can help with on-premises, cloud-based, or hybrid network environments and offers expertise with operating systems, applications, management tools and network infrastructure. Progent also offers specialized group or one-on-one classes to help you manage and use Android phones to maximize their business value.

SCCM 2012 Mobile Device Management Integration Support
Microsoft Certified Expert Consultant Services Configuration Manager 2012

Progent can help your organization to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from a legacy device management solution or assist you to modify your current SCCM 2012 ecosystem to support your changing IT requirements. Also, Progent can help you to build an infrastructure that extracts the most value from SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies such as ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.

Connectix Virtual Server IT Consultants
Microsoft Virtual Server Administration Consulting

Microsoft Virtual Server 2005, hosted on the Windows Server 2003 platform and based on technology originally developed by Connectix, delivers the performance needed to accomplish hardware reduction, application upgrade, and server quarantine tasks through virtualization technology in an enterprise-class IT network with advanced expandability, manageability, and availability. Microsoft has targeted Virtual Server at businesses wishing to enhance ROI in application programming and testing, upgrading from legacy mission-critical software, and server consolidation. Progent's certified Virtual Server experts can assist your business to assess and integrate MS Virtual Server 2005.

IT Consultant Windows Server 2012 R2 Security
Windows 2012R2 Technical Support Services

Progent's Microsoft-certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration plans, optimize your network infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support team, develop an enterprise-wide security strategy, automate IT management, assist with application development, and build and test a disaster recovery/business continuity plan.

Technical Support Services Microsoft Dynamics Business Central
Dynamics NAV ERP Programming Firm

Progent can provide online and onsite deployment, upgrade, programming, BI reporting for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).

ransomware removal and recovery Professionals
Consultants Maze ransomware recovery

Progent's proven ransomware recovery experts can assist your business to reconstruct a network damaged by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or MongoLock.

virtual application delivery Professional
Citrix virtual Windows desktops Technology Professional

For Windows desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can assist you to design a XenDesktop environment that improves the strategic impact of your information network; integrate XenDesktop software with your servers, user computers, and printers; migrate your existing desktop virtualization software to current versions of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also instruct your network managers to adhere to best practices to manage XenDesktop efficiently.