Progent offers the support of an accredited engineer with expertise deploying products from the major video conferencing/telepresence providers such as Cisco, Polycom, and LifeSize and can assist your company to plan, configure, upgrade, or maintain a video conferencing environment that protects your investment and optimizes the strategic value of your IT system. Progent also offers the services of infrastructure engineers able to assist businesses of any size to create and troubleshoot a communications network that delivers the performance, reliability, protection, and scalability required to support your video conferencing/telepresence solution.
Progent's Citrix consultants can help you to assess the business benefits of the various versions of Citrix Essentials for Hyper-V, assist you to use Citrix administration tools with your Hyper-V environment, and show you how you can deploy Citrix Essentials for Hyper-V to improve the responsiveness, availability, consistency, and fault tolerance of your virtualized environment while reducing the cost of resources and support and streamlining management tasks.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates over a quarter century of background helping manufacturing and distribution organizations to manage complex supply chains and improve the efficiency of critical processes to get products to market fast and meet customer commitments consistently. Progent can provide the skills of an ERP consultant with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or onsite consulting that can range from occasional advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Excel and SQL integration, training, and database administration.
Progent's certified Excel and Office 365 Excel application consultants can provide a wide range of online services to help your organization to plan, program, pilot test, install, manage, and troubleshoot applications based on any version of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can help you to migrate your current Excel solutions to the newest versions of Excel, support Excel on iOS-based iPhones and iPads and Google Android phones and tablets, and fix compatibility issues between various releases of Office Excel. Progent can provide on-demand help to clients looking for a quick solution to a specific issue related to Office Excel and Progent can also provide comprehensive project management services for upgrading or creating line-of-business applications built on Excel. Progent's cost-effective online training classes for Office Excel can be customized to meet the special requirements of individual users or teams.
Progent's Juniper-certified network consultants can help your company to plan and implement Juniper Firewall and VPN platforms, optimize and troubleshoot your infrastructure, and upgrade smoothly from discontinued products to the latest releases. Progent's Junos OS engineers can offer support for Juniper's premier network operating system to help your business to simplify the administration and improve the protection of your Juniper VPN appliances and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help you maintain networks that incorporate a combination of Juniper's OS platforms.
Les Kent has a 35-year track record of effective network integration, business management, marketing, and operations. He has demonstrated a talent for creating sophisticated IT solutions during his time as as a network designer, application developer, project manager, implementation expert, and troubleshooter for small companies, start-ups, and global enterprises.
Progent can provide enterprise clients the services of a certified NetApp consultant for remote or onsite support for NetApp's entire line of SAN products including ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN storage solutions supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, storage management, security and compliance, high availability, and troubleshooting. Progent can provide Tier 3 support to help you to resolve problems with NetApp SAN deployments quickly and affordably following leading practices.
Progent's Microsoft-certified engineers can provide advanced expertise in deploying, using and troubleshooting any edition of Project Server and can provide a broad range of cost-effective online support services based on industry best practices to help organizations of any size to get all the advantages of this powerful project management solution. Consulting support offered by Progent include system design, installation and migration, strategies for secure collaboration among onsite and offsite users, network infrastructure optimization, and customized webinar training.
Progent's data protection experts can help your company to create, implement and debug a backup solution based on MSP360 software. MSP360 offers file/folder or image-based backup/restore for virtual machines and physical machines, works with all leading public clouds, and allows businesses to create a data protection ecosystem with a minimum RTO and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to protect against data loss resulting from user miscues, system glitches, ill-intentioned insiders, and malware assaults such as ransomware.
NetDocuments (NetDocs) is a leading cloud-based document management system designed for law practices. Progent can provide remote guidance from NetDocuments consultants who can assist legal departments and law firms to plan, deploy, administer, tune, or debug a document management system solution powered by NetDocs.
Progent's high availability inter-site connectivity and fault tolerant system infrastructure professionals can help small companies achieve fault tolerant Interoffice connectivity via redundant system architectures featuring transparent failover. Progent's CCIE engineers can design and deploy ultra-reliable Inter-office connections based on non-stop EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over can provide affordable 24x7 interoffice connectivity.
Progent's UNIX family support services offer small businesses and developers support for managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise offers you an easy one-stop consulting firm to help you create and maintain a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating MS Windows with popular variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Progent's wireless site survey services help you to design, install and debug a Wi-Fi network adapted to your facilities, providing your business a WLAN that delivers the reception, speed, capacity, QoS, data protection, and hand-off capability your company requires. Wi-Fi site survey services from Progent include online predictive analysis for planning a Wi-Fi LAN and on-premises survey services for validating, tuning, and debugging an operational Wi-Fi LAN.
Progent can help your business to plan and execute a smooth migration from a Solaris-based information system to a network powered by MS Windows and suited for running Microsoft's popular office productivity suites, commercial applications, and developer platforms. Progent's Solaris, Windows and Cisco consultants and application specialists can help you preserve your data and minimize business disruption by designing an efficient migration plan that preserves your current assets in Sun Solaris software and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include analysis of current infrastructure, migration strategy and validation, MS Exchange migration expertise, information and application transition, and server and media transition and economization.
Cisco has developed an extensive product line of routers that includes appliances built to deliver the security, performance, and reliability required by customers from small offices to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and backup power for improved fault tolerance and system uptime. Progent can show you how to choose and integrate Cisco routers to build a solid infrastructure for your network and to make it economical to expand as you add new users, open new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers based on Cisco's IOS platform, including the Cisco 800 series of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Routers.
Microsoft Forefront Threat Management Gateway builds on the powerful security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally managed Internet gateway that acts as a single-server solution for an array of security functions including an multi-layer firewall, URL filtering, antimalware, intrusion protection, reputation services, VPN control, plus HTTP and HTTPS inspection. Forefront TMG 2010 provides advanced web security logging and reporting capabilities, allows custom reports generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication, and can be operated as a virtual machine to lower costs and enhance availability. Progent's Microsoft consultants can help you to design and carry out pilot and production deployments; integrate Forefront Threat Management Gateway with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent can also help you to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Progent can provide the support of certified consultants as well as experienced software programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery planning specialists, and data security professionals to assist your business to assess the likely advantages of SQL Server 2012 for your organization, install pilot environments at your site or at Progent's lab, plan and carry out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS solutions, and configure an efficient and safe network infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
E-Mail Guard is Progent's affordable anti-spam and antivirus service that gives small companies world-class protection against spam, viruses, directory harvesting, and other forms of e-mail-based assaults on IT networks. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated suite of web-based spam filtering and anti-virus services that ward off email assaults before they can breech the company firewall. Perimeter Manager also lets administrators monitor and manage their email systems, regardless of server vendor, hardware technology, or geographic location.
Colocation data centers allow companies to share world-class facilities for housing computer hardware that runs vital applications. Progent's Microsoft and Cisco certified consultants can help your business with all aspects of your colocation program such as choosing and migrating to a colo facility, creating network topology, defining required equipment, on-site and on-line troubleshooting, setting up online network management, and education your support staff.
Progent's wireless IP phone configuration and troubleshooting experts can provide remote and on-premises assistance to help you create and administer a Cisco Wi-Fi VoIP phone deployment by providing integration services that range from debugging the configuration of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of an entire campus.
Progent's Solaris platform support experts offer small businesses and developers support for administering and supporting Sun Solaris systems that operate with Microsoft-based technology. Progent can give your business access to Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This broad array of experience offers you a convenient one-stop source to help you build and maintain a secure and robust cross-platform network and communications solution that allows Solaris and Microsoft interoperability by combining MS Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small organization's production servers in a solution that gives the maximum level of dependability and expandability and is in addition easy to migrate to another host. ProSight Virtual Hosting options are based upon proven virtualization techniques that allow small and midsize businesses with mixed- platform IT systems to economize significantly on the costs of capital investments, system maintenance, and network administration while benefiting from world-class reliability and an unprecedented degree of vendor independence.
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or on-premises services to assist you to plan, install, optimize and debug a modern backup/restore solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup.
Progent's CCIE-certified networking experts can provide high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Progent's pricing policy is to charge for online support and on-premises visits by the minute. Consequently, you owe exclusively for received services. Progent does not demand a more expensive rate for off-hours or emergency service, and within California or in regions where Progent offers on-premises support, Progent does not charge for travel except for emergency support where on-site time is less than four hours. Also, Progent applies no minimum charge and asks no monthly commitment for services delivered during normal business hours. Many service organizations demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's small granularity avoids big invoices for quick fixes so you will not be forced to allow less critical problems to stay unaddressed.
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and maximum uptime for key applications by providing centralized, cross-platform monitoring of IT resources installed throughout local datacenters and private and public clouds. Progent's SCOM consulting group offers advanced remote and onsite support to help businesses of all sizes to design, implement, tune, update and repair Operations Manager 2016 solutions. Progent can help you to move to SCOM 2016 from older releases of Operations Manager or from other IT infrastructure monitoring platforms, or combine multiple monitoring systems into a unified infrastructure management ecosystem. Progent can also show you how to expand your SCOM 2016 environment to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Nagios and MRTG are useful, license-free monitoring tools that operate on the Linux OS and can be used to analyze UNIX/Linux networks, Windows networks, or mixed-OS systems in which the Linux OS and MS Windows coexist. Nagios lets network support engineers to monitor network services including SMTP, HTTP, SSH, and PING. MRTG permits you to graph the traffic in and out of SNMP-enabled network appliances including servers, routers, and switches. Progent's system integration consultants can assist you to utilize both these tools to tune and repair your system.
Progent's Cisco-authorized IT professionals can show you how to design an economical, 24x7 Internet configuration architecture that can deliver 24x7 Internet connectivity through a broad range of fault tolerant Internet access technologies including fault tolerant BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide CCIE professionals to help you apply the most current technology for fault tolerant Internet connections to implement an economical, completely redundant Internet network with automatic failover and other capabilities to deliver fault tolerant Internet access.
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that provides the foundation for a powerful but easy-to-manage IT network. The inter-connectivity demands of the Microsoft .NET components bundled with Microsoft Small Business Server calls for an IT consultant with hands-on expertise and broad knowledge in designing and building cohesive and comprehensive business technology systems. Progent's Microsoft-certified consultants have broad experience with the technologies built into SBS 2011 and SBS 2008. This experience ensures you success in deploying, managing, and troubleshooting IT environments powered by the Microsoft SBS suite of servers and applications.
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco appliances for centralized management.
Progent's expert consultants can help you define and implement a smooth in-place Exchange Server 2007 upgrade plan that minimizes network disruption, reduces long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-site upgrades, Progent has the background to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design services include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations powered by Microsoft Exchange 2007 Server.
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, enhancing and repairing Microsoft SCOM solutions and offer companies of any size advanced remote or on-premises consulting support for SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that delivers the performance and resilience required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric and Microsoft and third-party applications and services. Also, Progent can provide fast remote or onsite troubleshooting to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.
Microsoft 365, previously called Office 365, is Microsoft's extensive suite of client productivity applications and cloud services available on a monthly or annual subscription basis. Microsoft 365 programs and cloud-based services are available in an array of product bundles intended for customers from individuals and home offices to global enterprises. Progent can provide quick and easy remote access to consultants with expertise in Microsoft, macOS, iOS, and Google Android technology. Progent can assist your business to understand the many subscription options available with Microsoft 365 and integrate your information network with Microsoft 365 so you derive top business value. Progent offers expertise with cross-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and maintain hybrid ecosystems that transparently combine on-premises and cloud resources.
Progent's Test and Training Lab located at the QTS Data Center is available for piloting mission-critical applications, developing cost-effective migration methodologies, evaluating and optimizing performance, planning or validating business continuity strategies, mitigating compatibility problems, and establishing training systems for new products and technologies. For Progent customers without sufficient internal resources to configure effective test environments, the lab reduces capital costs and technical risk and helps keep vital IT initiatives on schedule.
Microsoft Small Business Server (SBS) is a low-cost collection of server products that provides the foundation for a feature-rich but easy-to-manage IT network. The inter-connectivity demands of the Microsoft .NET components included with Small Business Server 2011 requires an IT consultant with real-world expertise and extensive knowledge in designing and building cohesive end-to-end business technology systems. Progent's Microsoft-certified experts have broad backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This experience ensures you success in installing, managing, and troubleshooting IT solutions based on the Microsoft SBS suite of servers and programs.
Microsoft Small Business Server is an affordable collection of server products that provides the basis for a feature-rich but manageable IT network. The IT sophistication of the Microsoft .NET products bundled with Small Business Server 2011 requires a network consultant with hands-on background designing and building seamless, end-to-end business network solutions. Progent's Microsoft SBS Server consultants have an average of over 10 years of experience supporting computer networks founded on Microsoft platforms. This background ensures you results in deploying, managing, and repairing network solutions that include the Small Business Server package of servers and applications.
Progent's colocation center support services are intended for companies with hardware located at Internet Data Centers or data center colo hosting facilities and requiring timely on-premises service at the colo facility plus remote help from Microsoft and Cisco Premier Certified experts. Progent provides a complete array of data center and data center and colocation consulting services including network architecture evaluation, Windows and UNIX server integration and maintenance, tech support for server and communications infrastructure, design and installation of non-stop configurations, defining and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing environments, and creating high-availability server and storage cluster systems.
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted environments and also enables low-cost backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or onsite services to help you to plan, deploy, manage and troubleshoot a comprehensive backup/restore system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup software.
Progent's Microsoft certified experts provide several ways to help mid-size and large businesses develop an efficient and successful in-house Network Support Help Desk. Progent's consulting services include ROI analysis, process analysis and enhancement, executive reporting, education of internal staff, and documentation of processes. Progent's Software Evaluation and Integration Services help organizations analyze the various high-quality Help Desk software packages on the market and decide what packages might be excessively costly, lack key features, or align poorly with your company's corporate culture. Progent also offers short-term staffing for organizations who want to reinforce their in-house Help Desk staff for occasional projects or to substitute for vacationing or incapacitated workers.
Progent can help your business in any and all phases of your migration to Exchange 2016 including designing HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; specifying storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing for fault-tolerant client access services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent offers cost-effective online consulting to assist companies of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Glacier for low-cost archival storage. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, architectural design, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewalls and VPN connections and can help you deploy all-cloud or hybrid cloud ecosystems that seamlessly integrate Amazon AWS cloud services. Progent can provide occasional support to help you to overcome technical roadblocks or Progent can provide project management outsourcing services to help you move to the Amazon AWS cloud on schedule and on budget.
If your company network combines Linux-based products platforms with Microsoft Windows, Progent can help you to incorporate your IT resources into a cohesive environment that permits all your operating systems to coexist for easy administration, transparent information exchange, high availability, superior throughput, and strong protection. Progent's Linux and Windows integration assistance services feature network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote network help and repair, on-site technical support, and Help Desk support.
Altaro VM Backup from Hornetsecurity offers small businesses a reliable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted environments and also supports cost-effective backup to Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite consulting services to help you to design, install, manage and debug a modern backup and disaster recovery system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup software.
Progent is convinced that a well designed and executed information system is a vital piece for enabling any firm's growth, and Progent follows this belief in our own system infrastructure. Progent has created a zero-downtime virtual office network that enables Progent's staff consultants and authorized contractors to offer rapid and efficient service, collaborate easily on challenging projects, and experience professional and private growth from acting as part of a dynamic company ethos of personal drive and independence.
Progent's consultants can help you with every stage of Azure cloud migration such as requirements analysis, prerequisites evaluation, system design, pre-production testing, implementation, automated administration, performance optimization, license controls, disaster recovery preparedness, security planning, and compliance validation. Progent can help you to set up and troubleshoot firewalls and VPN connections so that your clients can safely access to Azure-based services, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also assist your organization to set up a hybrid cloud ecosystem that transparently integrates physical datacenters with Azure-based services.
Progent's Cisco-certified Wi-Fi integration consulting experts can help organizations to deploy, administer, and troubleshoot Cisco Wi-Fi products including Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to create custom line-of-business applications and eCommerce environments that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you create reports that let you analyze your business more effectively, turning raw data into valuable understanding of your business.
Progent's pricing policy is to bill for remote service and on-premises visits per minute. Consequently, you pay just for delivered services. Progent does not demand a more expensive rate for after-hours or urgent service, and inside California or in regions where Progent offers on-premises service, Progent does not charge for travel except for urgent support where on-site work is less than four hours. Also, Progent applies no startup charge and asks no retainer for support services delivered during regular working hours. Many service organizations demand large minimum fees or charge for each quarter hour or longer. Progent's small granularity does away with big bills for fast solutions so you won't be forced to permit less critical problems to fester.
The Help Desk Call Center service delivery model adopted by Progent offers small and midsize companies an effective option to reliance on freelance service individuals by offering broad technical knowledge accessible to multiple engineering teams, optional 24x7 access to emergency assistance, escalation capability to world-class experts for handling even the most complex issues, support consistency and dependability, prompt follow through enforced by seasoned support managers, a choice of convenient ways for requesting support tasks, plus excellent progress transparency enabled by ticket updates and available through a web portal.
Progent's Microsoft certified experts offer a variety of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is a financial and ERP package built, like all Microsoft financial tools, on the expandable and popular platform of Windows technology. Microsoft Dynamics GP provides a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to deploy and configure, and with its segmented design you are able to purchase only the functions you currently require, with the option to add clients and enlarge capabilities when necessary. Progent's Dynamics GP/Great Plains consulting experts can show you how to deploy, configure and manage the current release of Microsoft Dynamics GP or migrate smoothly from an earlier edition.
For companies that have a combination of Mac and Microsoft Windows desktops, there are two popular alternatives for running Windows-dependent applications on an Apple Mac: remote access to an actual Windows PC or local emulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect an Apple Mac to a networked Microsoft Windows-based PC to use Windows applications and access system resources. Virtual PC for Mac emulates Windows on an Apple Mac computer so you are able to run Microsoft Windows software locally. Progent's Mac technology consultants can assist your organization to maintain these products for using Microsoft Windows applications on your Macs and can in addition assist your business to evaluate and configure other products for Windows platform emulation.
Progent's Microsoft-certified consulting engineers can help you to determine the value of Microsoft Exchange 2010 for your company and can help you to plan and implement a smooth migration to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will provide fast payback by increasing your workers' efficiency, lowering the cost of equipment and service, streamlining administration, and integrating your key communications technologies.
If your business computer system mixes Linux technology with Windows, Progent can show you how to incorporate your computers into a cohesive environment that permits all your OS platforms to coexist for easy administration, transparent information exchange, high dependability, enhanced throughput, and tight security. Progent's Linux and Microsoft Windows coexistence assistance services include IT infrastructure integration and support, support for Windows services for UNIX, remote server monitoring and administration, online technical support and repair, on-site technical support, and Contact Center outsourcing.
Progent's ProSight Virtual hosting services offer small companies a range of benefits such as reduced capital costs, savings on operational costs, better executive focus, world-class security, greater availability, and regulatory compliance.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that includes machine learning technology and expert services to provide comprehensive endpoint detection and response.
For small and midsize companies, network security and compliance can be excessively complex to master but too dangerous to ignore. The largest biggest institutions have been breached, and the top cloud services have occasionally been knocked out. It looks like there's nowhere to run. Progent makes it affordable for smaller companies to carry out vital IT security projects effectively by providing the benefit of billed time to the nearest minute without any minimum billing for online support. This means you can have the help of a world-class computer expert to provide precisely the help you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any level of system security including security audits, virus screening and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and designing a complete security plan.
Progent's Cisco-certified SIP integration experts can assist your business to design, deploy, manage, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and can provide cost-effective remote or onsite support to help companies to migrate efficiently to a modern communications network that offers accelerated return on investment. Progent's certified Microsoft collaboration consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business or Lync Server for connectivity to a SIP-based IP PSTN trunk.
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Progent offers affordable remote access to an Oracle MySQL DBA or software developer and can help organizations of all sizes to configure and manage MySQL in a reliable network environment that offers advanced performance, expandability, and security. Progent also has proven skill assisting businesses port databases from Oracle to MySQL.
Progent offers expert online consulting support to help companies connect their information networks with leading public clouds including Microsoft Azure and Amazon AWS. Progent can help your IT team to plan and manage hybrid environments that support Windows and Linux operating systems and apps in both cloud-only systems or in hybrid topologies that utilize local resources as well as public clouds. To assist you to integrate public cloud services with physical datacenters, Progent can provide a range of cloud migration support services such as Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than two decades of experience delivering advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud migration projects on schedule and affordably.
Progent's Solaris family support services offer small and mid-size businesses and software developers support for managing and supporting Solaris systems that run with Microsoft-based technology. Progent offers your business contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA certification. This broad range of expertise provides you with an easy one-stop source to help you build and maintain a secure and reliable cross-platform connectivity and communications environment that supports Solaris and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Microsoft 365, previously branded Office 365, is Microsoft's extensive family of client productivity applications and cloud services available on a monthly or annual subscription basis. Microsoft 365 apps and cloud services are offered in a variety of subscription plans intended for customers from students and households to global enterprises. Progent can provide fast and easy remote access to consultants with expertise in Microsoft, macOS, iOS, and Google Android technology. Progent can assist you to evaluate the many subscription plans offered with Microsoft 365 and configure your information network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with cross-platform networks that include Windows, macOS, and Linux technology. Progent can also help you to build and maintain hybrid solutions that transparently combine on-premises and cloud resources.
ISA 2006 is a comprehensive edge gateway that provides a powerful application layer firewall, virtual private network, and web caching solution for protecting the Internet-facing networks of any sized business against a wide range of attacks. Progent's Microsoft ISA Server 2006 experts can help you design, rationalize, test, implement, customize and manage the Standard or Enterprise version of ISA Server 2006 on your information system.
For mid-size companies who need network support, Progent can deliver a variety of alternatives including on-site service, on-line assistance, phone-based Call Center, 24x7 support with remote network monitoring, emergency staffing, site relocation services, application development, and expert consultation. For midsize companies in California or other areas covered by Progent's field engineers, Progent provides professional onsite help for solving technical issues rapidly and economically.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size company's servers in an environment that gives the maximum degree of dependability and scalability and is also simple to migrate to another host. ProSight Virtual Hosting options are based on proven virtualization techniques that allow small businesses with multi- platform environments to economize dramatically on the costs of capital equipment, system maintenance, and IT administration while benefiting from enterprise-class reliability and an unmatched level of vendor independence.
Progent offers affordable online assistance to assist you to design, configure, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for quick tasks to help you get past specific technical bottlenecks or major engagements to help you complete business-critical projects on schedule and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you build or maintain a resilient, secure and scalable network infrastructure that is best suited to your mode of computing. Progent also offers remote or onsite training for individuals or groups to help manage and use your iOS devices in a secure, team-oriented environment that maximizes the business value of your IT system.