Progent's Microsoft-certified consultants offer organizations of any size consulting, technical support, and application development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise platform that uses web-based technology for intelligently connecting people, groups and data. Microsoft SharePoint Server provides a central location for your workers or customers to access, organize, share and interact with relevant information, documents, and applications and to communicate with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more effective sharing across teams and more economical business practices. Windows SharePoint Services connect employees, customers, teams and projects with the data they've developed in a manner that makes data convenient to find, download and re-use. Progent's SharePoint consultants can assist you to maintain your existing SharePoint solution or migrate to the current release of SharePoint Server or to SharePoint Online.
Progent can assist your business in all facets of your upgrade to Exchange Server 2016 including planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; specifying storage requirements for your virtual machines, databases and log files; setting up hardware load balancing for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides more control over intranet applications while supporting increased productivity by making these resources available to authorized remote or mobile users. ISA Server 2006 can protect corporate applications, services, and data throughout all network layers with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server experts can show you how to design, install, set up, and support Internet Security and Acceleration Server on your system so that your business benefits from a highly functional and affordable balance of security, productivity, and performance.
Remote 24x7 monitoring, proactive alerts, and periodic reports are crucial to maintaining the proper operation of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management technology has progressed to the point that businesses of any size can afford a level of network stability that was once limited to large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options delivered as low-cost services created to assist your company to detect and fix a an array of IT network issues before they get big enough to impact productivity.
Progent offers remote and on premises expertise to help you with any aspect of business intelligence (BI) reporting ranging from troubleshooting or modernizing applications to designing and implementing an advanced BI solution. Progent's management reporting experts can assist your company to maintain your existing BI system, help you to migrate databases and applications from a legacy reporting product to a current one, and deliver as-needed remote mentoring to meet your individual needs. Progent's business reporting consultants offer expertise in the leading business analytics reporting tools including Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, and Report Builder.
Progent's Microsoft-certified consultants average over a decade of experience providing unified communications solutions for customers that range from small businesses to large enterprises. Progent offers economical support for all editions of Exchange Server to enhance email and virus protection, configure high availability email environments, and facilitate remote and wireless email access. Progent's Exchange support services can help you in designing and executing a migration from an outdated SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Microsoft Exchange Server 2019. Progent also offers integration help for Windows 10 and Windows 11 clients using Outlook and can help you configure Microsoft Outlook Web App for all major browsers. For email virus defense, spam filtering and data data leak prevention, Progent offers Email Guard managed services.
Progent's team of Microsoft and Cisco Certified consultants average longer than a decade of hands-on industry experience, in the trenches of IT support, performing a wide range of IT projects for a large mix of clients. Every Progent consultant shares a proven collection of individual best practices which are incorporated into shared leading practices training that Progent instills in its support personnel. This means that you get not just world-class technical skills, but also a support engineer with field-tested approaches for applying technical knowledge to solve real-world network problems rapidly.
Progent's Microsoft-certified Windows 11 consulting experts offer a range of services to support Windows 11 such as cloud integration, mobile device management, telecommuter access, security and compliance, automated deployment, and Help Desk Call Center services.
Progent's Windows consultants can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from any older release of Windows. Online and onsite assessment and migration services for Microsoft Windows 10 available from Progent's consultants include Return on Investment analysis, project management, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile management and synchronization, teleworker access, security and compliance, streamlined deployment and management, infrastructure optimization, Wi-Fi support, business continuity planning, custom training for network management personnel and end users, and ongoing consulting support.
Progent can provide affordable remote and on-premises support to help companies to move any part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save time and equipment costs and allow the use of Google's cutting edge machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, architectural design, testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Apple and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Mac users are able to work closely with colleagues who use Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac software can collaborate, allowing Mac users to receive and transmit messages, search the GAL, import addresses, sync up calendars, and alert people to meetings via your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly set up and that LDAP and Outlook Web Access are working. Progent also offers specialized onsite Entourage education.
Progent's Test and Training Lab at the QTS Data Center is available for testing mission-critical applications, developing cost-effective system upgrade procedures, evaluating and optimizing performance, designing or validating disaster recovery strategies, resolving compatibility issues, and establishing training systems for the latest technologies. For Progent customers who lack sufficient internal resources to configure proper pilot environments, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep critical network initiatives on schedule.
Progent's Citrix-authorized engineers can help your company to evaluate the strategic advantages of XenServer and additional Citrix products, and can assist your IT organization to plan, validate, implement, troubleshoot, and support a Citrix XenServer solution. Progent can in addition analyze your existing XenServer deployment and show you how to optimize consolidation, responsiveness, security and compliance, availability, and disaster recovery.
Progent's Microsoft-certified experts offer computer help and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's support team can show you how to plan, deploy, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's Wi-Fi site survey services make it easy to design, deploy and debug a Wi-Fi LAN adapted to your environment, offering your business a wireless solution that has the coverage, performance, density, security, and hand-off capability your company needs.
Citrix has developed a powerful family of products that deliver enterprise-grade manageability, scalability, and performance for virtualizing servers and for server-based distribution of virtual Windows desktops and applications. For managing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can assist you to evaluate the business advantages of Citrix virtualization products and help you plan, test, deploy, troubleshoot, and support Citrix virtualization platforms.
Progent's ProSight Virtual Hosting service combines advanced virtualization architecture, a state-of-the-art data center facility, and the technical expertise of Progent's Microsoft-certified consulting group to provide small and midsize companies with a complete IT outsourcing solution that enhances network availability and protection, eliminates management distraction, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and critical application servers hosted in a secure and reliable data center on a high-performance, high-availability virtual machine set up and maintained by Progent's computer service professionals.
Fortinet FortiGate next-generation firewalls are leaders in delivering top performance for SSL inspection. Progent's Fortinet firewall experts can help your business to configure your Fortinet security appliances to protect all your digital resources at the network perimeter, within the data center, at branch locations, and in the cloud.
Configuration Manager automates application and device provisioning across multiple sites, simplifies security and compliance settings control, keeps track of network assets, guards against corporate data leakage, performs health reporting, allows secure end-user self service, and offers a common control mechanism for managing mixed-OS networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration experts can help you with any aspect of designing, implementing, using and troubleshooting a SCCM deployment for local, cloud, or hybrid networks.
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Progent's certified database developers offer small and midsize businesses remote support for popular database platforms such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Consulting support available from Progent include software installation and integration, database design and programming, administration support, synchronization strategies, capacity planning, performance tuning, migration, information security, backup and recovery options, troubleshooting, and webinar training.
The new Cisco ASA 5500-X Family of firewalls with Firepower Services offer significantly more bang for the buck than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can assist you to manage your legacy PIX or Cisco ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, deploy, tune, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's support services for patch management provide businesses of all sizes a versatile and cost-effective alternative for evaluating, validating, scheduling, applying, and tracking updates to your servers, such as printers and scanners, network appliances such as switches and Wi-Fi access points, and Internet-of-Things devices such as sensors and robotics.
Progent's ProSight family of managed services are geared to offer businesses who have minimal internal IT support teams with low-cost access to enterprise-class management platforms and consulting experts. Benefits of the ProSight line of managed IT services include predictable IT management costs, automation of common management tasks, continual absorption of new technology, smooth transition from legacy systems to current solutions, improved alignment of computer technology with strategic goals, access to veteran network experts, and freeing up management to focus on business instead of fast-evolving information technology.
Progent's certified cybersecurity experts can oversee cybersecurity reviews of enterprise-wide security to determine your organization's cybersecurity profile adherence to key industry cybersecurity standards. Progent can provide ongoing managed services for security monitoring, on-demand company-wide security audits, and focused cybersecurity evaluations for specific areas of cybersecurity like Active Directory or cloud applications. Progent's certified security experts can also conduct comprehensive information security assessments to validate your organization's compliance with important international security standards including FISMA, NIST, and ISO 17799.
Progent is a Microsoft Certified Partner and has earned special competencies that include Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the top client satisfaction and are afforded the tightest working relationship with Microsoft. The knowledge, capabilities, and commitment needed to earn the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your company more complete technical solutions for your IT network.
Progent offers network services for medium size businesses who have 100 to 250 network clients. The mid-size company or work group has typically been an underserved segment of the market for network support expertise. The cost structures and service access practices of large outside service organizations make them too costly for the typical small company or small medium business (SMB), which commonly has a modest information technology budget with which to maintain an IT system whose complexity and sophistication are frequently comparable to the networks of much bigger companies. Progent's service delivery model, which takes great advantage of online support, virtual network technology and proactive network monitoring, significantly lowers the IT maintenance costs of an SMB while providing the mid-size company with enterprise-level service from professional, IT consultants knowledgeable in a broad range of small business network solutions. If your medium size company or small business is looking for the quality of IT support appropriate for a medium size organization without budgeting big-company costs, call Progent.
Progent offers comprehensive support for every phase of your Microsoft Exchange 2010 upgrade with services that include outsourced or co-sourced project management, site analysis, project design and documentation, cost estimates of new software licenses and equipment needed, recommended sourcing, system testing at client site or at Progent's testing lab, managing transitional coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the old servers, and webinar training for customer's IT group and users.
Progent's private cloud hosting service allows small and midsize organizations to run mission-critical applications such as SQL and Exchange Server from a hardened Tier III data center facility on fault-tolerant equipment with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup and restoration. You can use Progent's private cloud to eliminate large investments in the purchase, maintenance, and operation of network equipment and data center facilities while achieving the highest levels of system availability and security.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a multi-site enterprise. Progent can also help clients to incorporate other Cisco devices for unified management.
Progent's Wireless Consulting Services provide a fast, economical way for businesses of all sizes to deploy, manage and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent can help you in any and all phases of your upgrade to Exchange 2016 such as designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining storage requirements for your virtual machines (VMs), databases and log files; configuring HLB for fault-tolerant client access services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent maintains a group of IT experts located in the Tampa area, and Progent also offers remote support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware professionals, and senior disaster recovery/business continuity planning consultants. Progent can also assist your business to plan and execute a migration to the Flexential facility with services such as designing system architecture, recommending hardware components, system configuration and testing, troubleshooting, streamlining online management, and training your network staff.
Microsoft Office Communications Server provides Instant Messaging and Real Presence as part of a scalable, world-class package featuring enhanced security, transparent compatibility with additional Microsoft products, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can benefit from lower costs and improved business efficiencies, increased worker productivity, and better IP protection with this simple-to-manage, highly available solution. Successful implementations of Office Communications Server call for extensive planning and consideration prior to installation. Progent's Microsoft-certified professionals can deliver the skill necessary to deliver all the benefits of Office Communications Server throughout your whole corporation.
Cisco has designed a full array of routers including routers built to deliver the protection, performance, and reliability demanded by customers ranging from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and network availability. Progent can show you how to choose and configure Cisco routers to build a reliable infrastructure for your network and to make it economical to expand as you support new users, start new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS platform, including the Cisco 800 family of small business VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Routers.
Email Guard from Postini provides continually updated spam and virus blocking, content filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and service firm. If your business is too small to purchase for a regular Postini license, you can still get the use of Postini's Perimeter Management services via Progent's E-Mail Guard spam filtering and virus defense service offering. Progent's certified e-mail security consultants can help you devise an email protection strategy that features anti-spam and antivirus products and processes.
Progent is among the most qualified network consulting firms for creating email and messaging systems powered by Exchange 2000. Progent is skilled in helping small businesses derive the full benefits of Microsoft Exchange Server 2000 for typical scenarios such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.
Progent's Microsoft-certified consultants can provide small and midsize businesses IT consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, teams and data. SharePoint Portal Server provides a central spot for your workers or customers to connect to, organize, share and manipulate relevant information, documents, and software and to communicate with one another. It enables faster and more intelligent decisions, more effective sharing across teams and more economical business practices. The main goal of SharePoint Server is to bring together, in a productive way, all of the many sources of information available within and outside a business network. Windows SharePoint Services connect workers, customers, teams and projects with the data they've created in a way that makes data easy to find, download and re-use.
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, tune your network infrastructure for local, multi-site, cloud-based, and hybrid environments, educate your IT support staff, develop an enterprise-wide security plan, streamline IT administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Years of experience providing Microsoft expertise and Cisco technology consulting has allowed Progent to build a unique capability for serving branch offices that need IT service with the flexibility associated with with small firms but which offers professional client interaction, thorough documentation, and compliance with enterprise IT protocols. If your corporation maintains a remote office situated anywhere in California or any region covered by Progent's consultants, Progent can provide a wide range of in-person and remote IT consulting services and system design expertise.
Progent's Juniper Networks-certified network engineer can help your company to plan and implement Juniper Firewall/VPN platforms, enhance and troubleshoot your infrastructure, and upgrade efficiently from discontinued products to the latest versions. Progent's Junos OS consultants can also offer support for Juniper's flagship network operating system to enable your business to streamline the administration and improve the protection of your Juniper VPN devices and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software platforms and can help organizations maintain networks that include a combination of Juniper's OS platforms.
Progent's Juniper-authorized network consultants can assist you to design and deploy Juniper Firewall and VPN platforms, optimize and support your network infrastructure, and upgrade smoothly from discontinued equipment to the latest releases. Progent's Junos OS engineers can also provide expertise with Juniper's premier network control software to enable your business to simplify the management and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations maintain networks that include a combination of Juniper's software platforms.
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Google Android, and other out-of-band devices.
Progent can assist small and mid-size companies to configure collaboration applications to enable their at-home employees to benefit from positive teamwork with fellow workers and other stakeholders.
Progent's Cisco-certified CCIE network engineers can help your company to manage your existing PIX or ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, integrate, tune, administer and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
24/7/365 Microsoft Certified Expert System Center 2016 and Exchange Integration Support Outsourcing SCSM 2016 Network Consulting
Small to middle size businesses can now enjoy all the benefits of System Center Operations Manager and in addition have quick access to Progent's Microsoft Certified network consulting professionals. With Progent's economically priced IT support programs, small and midsize organizations can choose a basic System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Operations Manager to provide small business networks world-class availability, protection, and productivity.
Network monitoring commonly entails tracking a system's resource utilization in order to uncover throughput bottlenecks or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring tools that work under Linux and can be deployed to monitor mixed-platform networks where Linux and Windows operate together. Progent's system support engineers can help you take advantage of both these programs to optimize and troubleshoot your network. Progent's Linux support professionals provide small businesses and developers assistance with administering and supporting UNIX and Linux systems that coexist with Microsoft-based technology.
Mid-sized businesses can enjoy all the advantages of Operations Manager and have fast availability of Progent's Microsoft and Cisco Premier Certified network consulting professionals. With Progent's economically priced network service packages, mid-size organizations can choose a simple co-sourcing service program built around Microsoft Operations Manager 2007 with network monitoring, automated alerts, comprehensive system analysis, Help Desk Call Center, and remote service. For companies with line-of-business environments who need non-stop networking, Progent offers a comprehensive round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer mid-size business information systems world-class availability, security and performance.
Progent's consultants can help you to plan and implement a smooth migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services for both on-premises and cloud assets.