Disaster Recovery/Business Continuity Planning Consulting
24x7 Ransomware Hot Line Services
Additional Topics of Interest
ProSight Reporting Remote Network Infrastructure Management Consulting
24x7 ProSight Reporting Infrastructure Monitoring Remote Technical Support
ProSight Reporting is an expanding suite of real-time reporting plug-ins designed to work with the top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Technology Consulting Services Windows Server 2022 Hybrid Configuration
24/7/365 Windows Server 2022 Encrypted Networks Consulting Services
Progent's certified Windows Server 2022 consultants can help your company to plan and implement a cost-effective migration to Windows Server 2022 that features high availability and that uses an on-premises network model or a hybrid deployment model that integrates cloud-based Windows Server Online with an on-site implementation of Windows Server 2022.
24-Hour Microsoft Teams security Consulting
Microsoft Teams with Exchange Online Consultant Services
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Lync Server 2013 and iPhone Professional
Microsoft Lync Server 2013 Consulting
Progent's Microsoft consultants can help you to assess the value of Microsoft Lync Server 2010 for your environment and can help you to plan and execute an installation of Microsoft Lync Server that centralizes the control of Instant Messaging and Presence and improves the output of your office staff, telecommuters, and smartphone users. Progent can in addition assist your company to perform a smooth upgrade to Microsoft Lync Server from Microsoft Office Communications Server or from Live Communications Server, interface Lync Server 2010 with Exchange, SharePoint, and Microsoft SQL Server, show you how you can run Microsoft Lync Server 2010 to enhance the team-computing functions of MS Office programs, and provide webinar training and continuing support for Microsoft Lync Server 2010 and other Microsoft technologies.
Information Transfer Professional
Knowledge Transfer Network Consulting
Progent practices knowledge transfer from Progent's consultants to clients. By educating customers to resolve technical issues that are within their scope, Progent can concentrate on delivering hard-to-find services where Progent faces few competitors. Small companies who work with trusted freelance service providers or who employ internal support staffs benefit when Progent passes on information about new technology and tested methodologies to make their networks more robust, secure, and productive.
5520 wireless controller Online Help
Urgent Remote Support Services Flex Series Wireless Controller
Cisco's {Catalyst wireless controllers simplify the management of Wi-Fi networks by unifying the configuration and control of Wi-Fi access points, optimizing Wi-Fi performance by limiting the effect of RF congestion, improving wireless availability with rapid auto-failover, and hardening data security by identifying cyber threats and filtering network traffic based on user class and locale. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controller appliances to manage wireless LANs of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or implement an efficient transition to Cisco's latest wireless controller solutions.
Consulting Services Software patch management
Consultants Software patch management
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After Hours SQL Server 2017 Adaptive Query Processing Support Outsourcing
SQL Server 2017 on Linux Consulting
Progent's Microsoft-certified SQL Server 2017 consultants can assist your organization to design and carry out a cost-effective migration from your current SQL Server databases and applications to SQL Server 2017.
Remote Support ProSight Reporting SentinelOne Remote Network Monitoring
Information Technology Consulting ProSight Reporting Network Infrastructure Monitoring
ProSight Reporting is an expanding family of real-time reporting plug-ins designed to integrate with the industry's leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Windows Server Essentials Migration Consulting
Microsoft Experts Microsoft Windows Server Essentials Consultant Services
Progent's Microsoft-certified consultants offer cost-effective online consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can provide full-service project management so you can design and execute a smooth migration from Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
Linux RedHat Online Network Installation
Consultancy Linux Remote
Progent provides nationwide urgent phone support and troubleshooting services for businesses that run networks based on versions of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows products. Online network consulting offers optimum return for your information technology budget by protecting client efficiency and shortening the time billed for computer repair services. Sophisticated online support technology and experienced technicians and consultants combine to enable Progent to solve most IT issues without wasting time and money by traveling to your location. In most of cases your network issues can be dealt with by telephone or through a combination of phone help and online access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM and CISSP certified security specialists to help you with the most challenging network issues.
ProSight Reporting Ticketing Configuration
ProSight Reporting ConnectWise Manage Ticketing Information Technology Consulting
ProSight Reporting is an expanding suite of in-depth reporting plug-ins designed to work with the industry's leading ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
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Solaris Remote Consult
Linux Online Consulting Services
Progent provides national online phone support and troubleshooting services for companies that run Solaris networks or whose information systems feature a mix of Solaris and Microsoft Windows technology. Online technical support offers maximum leverage for your IT dollar by extending user efficiency and shortening the hours billed for computer repair services. Sophisticated remote support tools and experienced service specialists and engineers allow Progent to handle most IT problems without wasting time and money by going to your site. In most of situations your network issues can be remediated over the phone or through a combination of telephone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM and CISSP certified security professionals to assist with the most challenging network issues.
Microsoft Windows 10 Migration Online Technical Support
Windows 10 Microsoft Deployment Toolkit Professionals
Progent's Windows consultants can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Windows. Remote and onsite assessment and migration services for Windows 10 available from Progent include Return on Investment estimates, project coordination, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile management, teleworker access, security and compliance, streamlined provisioning and management, infrastructure optimization, Wi-Fi support, business continuity planning, group and personal training for network management personnel and users, and post-migration technical help.
PIX Firewall Configuration
PIX Firewall Remote Troubleshooting
Cisco's PIX firewalls have reached end of life and Cisco may no longer support these legacy devices. Progent still offers consulting assistance for Cisco's PIX Series firewalls to help you with maintenance and Progent can also help you assess whether to migrate to next generation firewall products available from Cisco. Progent's Cisco-certified experts can help your company design and implement an efficient migration to Cisco ASA 5500-X Series firewalls based on industry best practices.
Emergency Router Education
Router One-On-One Training
Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching clients to handle problems that are within their comfort zone, Progent is able to concentrate on offering high-value services where Progent has little competition. Medium-size companies who work with trusted independent consultants or who employ in-house IT staffs benefit when Progent passes on knowledge about critical technology and tested processes to make their IT environments more robust, protected, and productive.
Windows 2000 Server Computer Consultant
Microsoft Windows 2000 Network Consulting
Progent's certified Windows Server 2000 experts offer network support and information technology consulting services for the complete family of Microsoft .NET Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, update, and support services include system design, installation, project management, on-site and remote technical support, Call Center outsourcing, professional security consulting, full service outsourcing, and economical co-sourcing.
VMware VCDX Professional
Consultancy VMware vCloud Suite
Progent offers the assistance of a certified VMware VCDX consultant to help you plan, deploy, administer and repair VMware vSphere and vCloud-powered virtualization ecosystem for local datacenters, private and public clouds, or hybrid deployments. Progent offers world-class expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery. Progent offers in-depth understanding of VMware vCloud Director, vRealize Automation, vRO and vCloud used for administering private and hybrid cloud solutions that deliver high availability, fault tolerance, and application mobility.
Hornetsecurity Altaro 365 Total Teams Chat Backup Professionals
Specialists Altaro Microsoft 365 Total Mailbox Backup
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Consultants Azure Planning
Azure hybrid cloud solutions Specialists
Progent can assist businesses of any size to move any part of their computing infrastructure to Microsoft Azure. This can simplify IT administration and lower hardware investments. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud computing architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and local apps and network infrastructure and ensure you sidestep the common errors small companies make when moving to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and to manage Apple iOS devices and Android handhelds.
Windows Server 2003 Consultancy
Windows 2003 Help and Support
Progent's certified Windows Server 2003 consultants can provide network support and expert consulting for the complete family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, integration, update, and support offerings include network design, installation, project management, in-person and remote technical support and repair, Call Center services, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.
Catalyst 3560 Switch Consulting
Catalyst Switch VLAN Troubleshooting
With the Catalyst line of switches for small and mid-size companies, Cisco enables companies to gain all the advantages of bringing smart traffic control to their IT infrastructures. Cisco's switching technology makes it possible to deploy capabilities that make your network infrastructure sufficiently available to accommodate time-critical needs, scalable to facilitate growth, safe enough to protect confidential information, and capable of prioritizing and managing all traffic to streamline network performance. Progent's Cisco certified engineers can help you pick out and deploy Catalyst switches appropriate for your business. Also, Progent's CISM and CISSP certified security consultants can help you develop a comprehensive security policy and set up Catalyst switches so they help support your security strategy. Catalyst switches that Progent supports include Cisco's Catalyst Express 500 switches, Cisco Catalyst 3750 switches, Catalyst 4948 switches, and Catalyst 6500 switches.
Private Clouds for Small Businesses Consultancy
ProSight VM Hosting Services
Progent's ProSight Virtual hosting services offer small and midsize companies a range of advantages including reduced capital costs, reductions in operational costs, better management focus, enterprise-class protection, greater availability, and business continuity.
Biggest Windows 2008 Cluster Computer Consultants
Microsoft Windows 2008 Cluster Server Online Support Services
The clustering feature set built into the high-end versions of Windows Server 2008 is dramatically re-engineered to simplify the deployment, setup, and administration of server clusters that provide greater levels of network availability, security, efficiency, and flexibility. New or enhanced features include automated cluster Validation, easier setup and installation, improved cluster administration, new cluster infrastructure for increased uptime, hardened security and quorum models, elimination of failure points, greater disk and memory capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist you assess the advantages of Windows clustering, plan and execute an installation, train your IT personnel to manage your failover clusters, provide continuing consulting and support services, and produce and validate a business continuity plan.
Microsoft Windows 10 Assessment and Deployment Kit Consulting
Remote Support Services Windows 10 Management
Progent's Windows consultants can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Remote and on-premises assessment and migration services for Microsoft Windows 10 provided by Progent include Return on Investment estimates, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud integration, mobile management, teleworker connectivity, security and compliance, automated deployment and management, network infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for network management personnel and users, and ongoing technical help.
24/7/365 Ransomware Recovery Preparedness Review Consultancy
Ransomware Recovery Readiness Assessment Consulting Services
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size organizations to obtain an objective assessment of the health of their network. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the deployment of your core infrastructure devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI such as a cleaner and safer AD implementation. Both options also provide the ongoing advantages of cutting-edge remote network monitoring and management technology. These benefits can include simpler management, improved compliance with government and industry security regulations, higher utilization of network assets, faster problem resolution, more dependable backup and recovery, and increased uptime.
ProSight Virtual Hosting Specialists
Services Private Cloud Solutions
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small company's servers in a solution that gives the maximum level of dependability and expandability and is also simple to migrate to any data center. ProSight Virtual Hosting and management services are built on proven virtualization techniques that enable small and midsize businesses with mixed- platform IT systems to economize significantly on the expense of capital investments, infrastructure support, and IT management while benefiting from world-class reliability and an unprecedented level of vendor flexibility.
Consultant Private Cloud Services
Private Cloud Services Engineers
Progent's private cloud hosting enables small and midsize businesses to run key applications like Microsoft SQL and Exchange from a secure Tier III data center facility on fault-tolerant hardware with offsite backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup and restore. Smaller organizations can use Progent's private cloud to eliminate large capital costs for the purchase, maintenance, and operation of network equipment and facilities while benefiting world-class levels of system availability and physical security.
Support Desk Outsourcing Services Network Consultants
Call Desk Services Integration Services
Progent provides three basic types of Contact Center services including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals offers your clients convenient access to a dependable technical group with years of experience providing phone support and online repair for IT systems powered by Microsoft technology. Progent's concentration is on earning the support Call Center a respected image as a solid contributor to company performance. Progent's goal is to resolve and not simply report problems.
24/7 System Center 2016 Service Manager Online Help
Award Winning System Center 2016 and VMware Integration Remote Technical Support
Small to middle size businesses can now enjoy all the advantages of System Center Operations Manager 2007 and in addition have quick access to Progent's Microsoft and Cisco Premier IT support professionals. With Progent's economically priced network service packages, small businesses can choose a basic Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to provide small business networks world-class reliability, security, and performance.
MSCRM Network Consultants
Microsoft CRM Support Outsourcing
Microsoft CRM helps small businesses nurture profitable customer interactions. Built-in Sales and Customer Service components allow in-house staff to share information to help promote selling success and offer consistent, efficient customer service. Progent can configure the most sensible server and communications infrastructure, including local and offsite wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your small business with a certified MSCRM consultant who can show you how to integrate Microsoft CRM with your marketing or customer service databases.
Microsoft Certified Expert Macola Design Firm
Macola Development
Progent can give you access to programmers who can modify your Microsoft Dynamics ERP, MRP, and accounting system applications to match your specific company requirements. Progent's Microsoft-certified support experts offer experience in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also offers custom e-Commerce consulting services for secure, corporate-wide information sharing plus interfacing with Customer Relationship Management applications.
Engineer MySQL DBA
Oracle database administration Engineer
Progent can provide cost-effective remote access to an Oracle MySQL DBA or application programmer and can assist businesses of all sizes to integrate and support MySQL in a dependable IT environment that offers high levels of performance, scalability, and protection. Progent also has proven skill helping businesses port applications from an Oracle environment to MySQL.
Microsoft Office System Engineers
Microsoft Office 2003 Networking Firm
Progent applies no minimum charge and requires no retainer for support services provided during normal business hours. Progent's one-minute granularity avoids big invoices for quick fixes so you won't be tempted to permit minor problems to fester. .
SharePoint 2007 Specialist
Support and Integration SharePoint Server 2007
Progent's Microsoft-certified consultants offer organizations of any size consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for intelligently coordinating people, groups and information. Microsoft SharePoint provides a common location for your workers or clients to access, organize, distribute and manipulate useful data, files, and software and to communicate with one another. SharePoint enables faster and better decisions, more efficient sharing across teams and more streamlined business processes. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the data they've developed in a way that makes data convenient to find, retrieve and apply. Progent's SharePoint consultants can assist your organization to maintain your existing SharePoint environment or migrate to the current release of SharePoint Server or to SharePoint Online.
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