Progent has delivered support for Microsoft Dynamics GP and Great Plains software for over two decades and Progent has provided integration, software development, training, and troubleshooting since the platform's original release. Progent offers top-tier expertise for updating legacy Dynamics GP/Great Plains deployments. Progent can help you to plan, test, and carry out an efficient migration from a an outdated version to the newest edition of Microsoft Dynamics GP.
Progent's certified professionals offer computer support and IT consulting services for Exchange 2003 Server, Microsoft Windows 2003 Server, and for the entire line of Microsoft server platforms. Progent's upgrade, integration, administration, and support services for Microsoft Exchange Server include system design, deployment, project management, local and remote technical support, Help Desk Call Center support, expert security consulting, and full-service network management outsourcing.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Windows Server 2008 is a major step forward in making information systems more secure and fault tolerant, easier to virtualize and administer, higher performing, and able to offer an improved platform for web hosting and development. Progent can help your company benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, support, training, temporary staffing, network monitoring, and security engineering services.
Barracuda's budget-friendly CloudGen Firewall devices combine web filtering, safe remote connectivity, SSL VPN, secure SD-WAN, and modern Zero-Trust support with centralized management across your complete enterprise including on-premises, cloud, and hybrid network models. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the skill to serve as your go-to source for technical support, maintenance, training, and security expertise.
Progent's Technical Response Center provides nationwide extended hours remote support for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals provide after-hours telephone support and remote direct computer access to troubleshoot and resolve network problems rapidly and affordably. The breadth of technical expertise represented by Progent's team of nationwide support engineers allows Progent to escalate even the toughest problems to competent experts as needed. For urgent issues, the Technical Response Center tries to respond to your call for support in less than one hour.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, vendors can expand their reach, lower their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development system and can create or modernize .NET applications quickly and affordably.
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to create or update .NET apps quickly and affordably.
SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the fast creation of a new generation of enterprise-class programs that can provide your company a critical competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft integration, assures you success in planning, deploying and administering Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET platform.
Progent's certified Windows Server 2019 consultants can assist your company to plan and implement an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in scale, performance, ease of management, virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
Progent's Co-managed Call Center service makes it possible for your IT organization to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the top shared professional services automation tool for managing service requests, ticketing, responsibility, progress tracking, and reporting.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent offers cost-effective remote and onsite support to assist companies of any size to migrate all or part of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and allow the use of Google's cutting edge AI and machine learning technology. Progent can assist you with every aspect of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design and review, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.
Progent's certified consultants can help you to evaluate the benefits of Windows Server 2008 for your business, create pilot programs and migration plans, install Windows Server 2008 with your network infrastructure and applications, educate your IT personnel how to use enhanced administration utilities, and provide continuing consulting and tech support via low-cost options including Helpdesk support and remote technical support.
Progent has more than 20 years of experience integrating, and supporting the key platforms that make up System Center and can help your organization to design, configure, manage, and repair your System Center 2012 R2 solution to optimize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent can help you to upgrade to the current edition of System Center from a previous release or from a third-party IT management solution to provide the benefits of enterprise-class deployment, centralized management, security and compliance, plus infrastructure and application performance monitoring.
Remote management cards give network administrators full control over a server without the need for an on-site presence. Through remote management cards, all console screen data plus keyboard and mouse operations are transferred to an off-site session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to design, implement, and manage a fault-tolerant company network that incorporates remote management cards and Progent can use these remote server management cards to deliver efficient off-site technical support. Progent is familiar with a variety of remote server management cards including Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.
Cisco's security and remote connection technology for small organizations offer a complete line of manageable security solutions to help protect your wired and wireless network infrastructure. Cisco's VPN line features switches, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's professional consulting staff includes experienced engineers with Cisco's CCIE and Cisco Certified Network Professional qualifications who are able to help your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security solutions that fit best with your business objectives.
Progent's Microsoft-certified network experts can assist you to assess the value of Microsoft Exchange 2010 for your company and can help you to plan and implement a smooth migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 Server that will offer fast return on investment by increasing your workers' efficiency, cutting the cost of hardware and support, streamlining management, and integrating your vital communications platforms.
Progent offers fast online access to Cisco-certified CCIE networking consultants. Progent's CCIE consultants can connect to your environment using powerful remote support tools to deliver quick and affordable troubleshooting and repair of urgent network infrastructure issues.
Progent can assist you in all phases of your migration to Microsoft Exchange Server 2016 including planning high availability architecture for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines (VMs), databases and log files; setting up hardware load balancing for high-availability CAS services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's management team consists of industry professionals with years of experience providing network consulting services, troubleshooting, and strategic information system planning to organizations ranging in size from small offices to global enterprises. Great service requires great personnel, and Progent has assembled a management team that can provide businesses with the best service value in the industry.
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map out, track, optimize and debug their connectivity appliances such as routers and switches, firewalls, and load balancers plus servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always updated, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when problems are discovered. By automating complex network management processes, ProSight WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, finding appliances that need important software patches, or resolving performance bottlenecks.
Progent's Citrix-accredited engineers can assist you to evaluate the strategic advantages of XenServer and other Citrix products, and can help your IT organization to plan, validate, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can in addition analyze your current Citrix technology deployment and help you to enhance resource utilization, responsiveness, protection, availability, and disaster recovery.
Progent's Windows consulting experts can assist organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Remote and onsite assessment and migration services for Microsoft Windows 10 available from Progent include Return on Investment estimates, project coordination, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile management, teleworker access, data and identity security, streamlined provisioning and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and users, and ongoing consulting support.
Microsoft Office Communications Server delivers Instant Messaging and presence in a scalable, world-class solution featuring advanced security, seamless integration with popular Microsoft software, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers lower costs and improved business efficiencies, enhanced individual productivity, and stronger intellectual property protection. Microsoft Communications Server 2007 has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence experts offer online and onsite support and troubleshooting help for your Office Communications Server 2007 environment and can help you to evaluate the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to design and execute a smooth migration that will add business value to your information network
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses state-of-the-art 24x7 remote monitoring and management (RMM) techniques to keep your IT system running efficiently by checking the state of critical assets.
Progent's Juniper Networks-authorized network consultants can assist you to design and deploy Juniper Firewall and VPN technology, optimize and support your infrastructure, and upgrade smoothly from outdated products to the latest versions. Progent's Junos OS consultants can offer expertise with Juniper's flagship network operating system to help your business to simplify the management and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help you manage networks that incorporate a combination of Juniper's OS platforms.
Microsoft SQL Server 2016 introduces significant enhancements in speed, capacity, data security, availability, mobile computing support, and built-in business intelligence. New features include PolyBase for processing structured and unstructured files in one appliance for data warehousing, R language integration, Always Encrypted mode, Mobile Report Publisher, and seamless management of local and cloud-resident resources. Progent's Microsoft-certified consultants can deliver online and onsite support to assist organizations of all sizes to deploy, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent can help your business to design an upgrade to Teams from Skype for Business Online and configure, manage, and debug a cloud or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to halt the progress of an active ransomware attack. Call 800-462-8800
Progent can assist you to design and administer cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-based solutions or in hybrid architectures that utilize on-premises resources along with one or more cloud services. To assist you to integrate cloud services with networks, Progent can provide a variety of public cloud integration support services that include Azure hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of background delivering high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
For small businesses interested in Progent's IT outsourcing, design expertise, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.
Progent's certified cybersecurity experts can run NodeZero-powered penetration tests to verify your security defense tools and policies are correctly set up and effective.
Progent utilizes the Flexential Tampa data center mainly to deliver private cloud hosting. Progent maintains a team of network experts based in the Tampa area, and Progent can also provide remote expertise from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware specialists, and senior disaster recovery/business continuity planning consultants. Progent can also assist your business to design and implement a move to the Flexential data center with services such as designing system architecture, specifying hardware, system setup and testing, troubleshooting, streamling online network management, and training your network support team.
Progent's Windows 11 consultants offer a range of services for Windows 11 such as cloud and hybrid solutions, mobile device management, telecommuter access, data and identity security, centralized deployment, and Help Desk Call Center support services.