Progent offers clients access to engineers who have earned some of the IT industry's most prestigious certifications. Progent believes that customers have the right to be sure that their IT support providers have formal training plus broad real-world field experience so that Progent's customers can engage Progent's service with confidence. In many cases, vendor credentials like the CCIE brings privileges for significantly superior vendor support than is available to non-certified service providers, allowing Progent to offer customers a better level of computer service. In other cases, recognized credentials such as CISA or ISSAP for network security can help enterprise customers to demonstrate compliance with regulatory requirements by engaging the assistance of accredited IT experts.
Progent's Microsoft-certified consultants can provide computer support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support team can help you plan, deploy, maintain and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and VelociRaptor line or show you how to upgrade to current firewall technology. Progent can also help you create and implement a comprehensive security strategy that can include firewall and VPN appliances and software, outsourced security and network defense services, system monitoring software, and documented policies and processes. Progent has the skill to be your one-stop source for on-going network help, administration, training, and security expertise.
Progent's Ekahau-certified Wi-Fi network design experts can help you to plan, deploy, tune, manage and debug a Wi-Fi solution customized for your venue. Progent can provide remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF analysis, Ekahau Analyzer for resolving RF signal problems, and Ekahau Insights for tracking the performance of multiple Wi-Fi networks.
Progent's Apple Mac consultants can support the creative facets of Macintosh environments by providing consulting services and training in imaging, sound, and video. Progent's consultants offer help in a range of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post production studio.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Cisco-certified CCIE network consultants can help your business to configure, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone expertise, and CUCM/CallManager software expertise.
Progent's certified Windows Server 2022 experts can help your company to plan and implement an efficient upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid model that combines cloud-hosted Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Progent's certified consultants provide computer help and network consulting services for Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's migration, configuration, management, and troubleshooting services for Microsoft Exchange 2003 Server include planning, installation, project management, onsite and remote troubleshooting, Help Desk outsourcing, expert security evaluation, and full-service network management outsourcing.
Colocation data centers make it possible for businesses to share world-class facilities for hosting computer hardware that runs vital applications and services. Progent's Microsoft and Cisco certified IT experts can assist your company with all facets of your colocation strategy such as selecting and moving to a colo facility, creating network topology, specifying hardware, on-site and remote maintenance, setting up offsite system administration, and education your IT personnel.
Progent can assist businesses of any size to follow leading practices to configure SCVMM 2012 hosts, fabric, storage systems, and library resources; design, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your company to migrate from a legacy version of SCVMM or from another management system, and Progent can help you to optimize and troubleshoot your current SCVMM environment so you get maximum business value.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates over 25 years of experience helping manufacturing, distribution and service organizations to manage complicated supply chains and improve the efficiency of key processes to bring products to market quickly and adhere to customer schedules consistently. Progent offers the skills of an ERP specialist with over two decades of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises consulting that can range from as-needed advice to solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, CPQ, web site integration, troubleshooting, ETL, Amazon AWS integration, disaster recovery planning, and database administration.
Progent can help businesses of all sizes to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower hardware expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud computing models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and network infrastructure and make sure that you avoid the typical mistakes small organizations make when migrating to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN tunnels and also to manage Apple iOS devices and Google Android handhelds.
Progent offers remote and onsite expertise to assist you with any facet of BI reporting from debugging or enhancing applications to planning and deploying a comprehensive business intelligence environment. Progent's BI experts can help your company to support your current BI environment, assist you to migrate reports from a discontinued reporting product to a modern one, and deliver as-needed remote training to meet your specific requirements. Progent's management reporting and analytics consultants offer experience in all popular business intelligence reporting and visualization platforms such as the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Builder.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent offers online and onsite expertise to assist your organization with any facet of BI reporting from debugging or enhancing reports to planning and deploying a comprehensive BI environment. Progent's management reporting consultants can assist you to support your current reporting environment, help you to migrate reports from a discontinued reporting product to a modern one, and provide custom remote mentoring tailored to your individual requirements. Progent's business reporting consultants can provide expertise in the leading business analytics reporting and visualization platforms such as Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Designer.
Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, optimizing and repairing SCOM solutions and can provide companies of any size expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure and Microsoft and third-party apps and services. In addition, Progent can provide fast remote or on-premises technical support to assist you to remediate serious issues detected by Microsoft SCOM 2012.
Dynamics GP can help you grow and control your business better by delivering deep availability of decision-driving information and a fast return on investment. Microsoft Dynamics GP/Great Plains confers important productivity benefits such as its ability to extend the reach of your company, manage your accounting, automate financial operations, standardize processes across your business, improve inventory control, enhance order accuracy, expand revenue and shorten lead-time, and maximize cash flow. Progent can help you set up and manage a reliable, secure server and communications foundation to support Great Plains, and can offer expert Dynamics GP/Great Plains support professionals to make sure you reap the full advantages of your Dynamics GP/Great Plains business management system.
Progent is a Microsoft Certified Partner and has earned special competencies that include Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the top client satisfaction and enjoy the closest operational relationship with Microsoft. The knowledge, capabilities, and commitment required to earn the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to offer your company better solutions for your IT system.
Progent's Microsoft-certified engineers can deliver affordable online and onsite help to implement your migration to Exchange 2010, produce extensive documentation of your upgraded email environment, train your network support team and end users to get them ramped up rapidly on Exchange Server 2010, and provide continuing management services and engineering help. Progent can also help you upgrade from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.
Altaro VM Backup from Hornetsecurity provides small businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, remote, multi-site, and cloud architectures and also supports cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises services to assist you to design, install, manage and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup technology.
Nexus series switches are designed to deliver the performance, scale, dependability, cloud readiness, capacity, data protection and manageability needed to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch experts can provide remote and on-premises support expertise to help your IT staff to plan an optimal switch topology, build test environments to confirm your switching solution, deploy Nexus switches, define and implement appropriate policies, run security vulnerability evaluations, configure proactive monitoring and alert systems, consolidate network resources by means of virtualization technologies, analyze and repair switching and routing issues, maximize system performance, perform capacity planning, and set up the powerful fault-tolerant capabilities available for Nexus products. Progent's consultants can also assist your business to upgrade non-disruptively from outdated Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
Microsoft System Center 2016 Operations Manager helps to ensure top performance and maximum availability for key applications by offering centralized, cross-platform monitoring of IT resources installed throughout on-premises systems and private and public clouds. Progent's SCOM consulting team offers world-class online and onsite expertise to help organizations of all sizes to plan, integrate, tune, update and repair SCOM 2016 deployments. Progent can help your company to migrate to Operations Manager 2016 from older releases or from other IT infrastructure monitoring products, or integrate multiple monitoring systems into a cohesive infrastructure management solution. Progent can also show you how to extend your Operations Manager 2016 environment to include resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to contain the progress of an active ransomware breach. Call 800-462-8800
Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager and also have quick access to Progent's Microsoft Premier network support professionals. With Progent's economically priced network service packages, small and midsize businesses can choose a basic System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small business networks enterprise-class availability, protection, and performance.
Progent offers three essential types of Helpdesk support : Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts offers your clients convenient access to a reliable support resource with extensive experience providing phone support and remote access repair for networks based on Microsoft technology. Progent's concentration is on earning the support Call Center a positive reputation as a key contributor to company productivity. Progent's target is to resolve rather than merely report problems.
Configuration Manager automates application and device provisioning and updating, streamlines compliance settings control, keeps track of network resources, guards against corporate data leakage, performs health monitoring, allows safe end-user self service, and delivers a single point of control for administering mixed-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud experts can assist your organization with any aspect of designing, implementing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid environments.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies more than 25 years of background helping manufacturing and distribution organizations to manage supply chains and improve the efficiency of key business processes in order to bring products to market fast and adhere to customer schedules dependably. Progent offers the skills of an ERP consultant with over 20 years of experience with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or on-premises consulting that spans from as-needed advice to end-to-end solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.
Dynamics GP/Great Plains software offers analysis and reporting features that let you track all operations, revenues and spending, and market trends with built-in drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP reporting consulting services can help you design reports that allow you to analyze your business more thoroughly, converting raw data into useful management information. Progent can improve your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to offer specialized business application development and eCommerce applications that integrate seamlessly with Dynamics GP.
Progent's certified SharePoint 2019 and SharePoint Online consultants offer affordable remote and on-premises expertise, software development, and debugging services for businesses of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help you plan and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud-based infrastructure into a cohesive information management system.
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks firewalls to provide a modern cybersecurity ecosystem that spans your data center and cloud-based assets and protects all users anywhere with any endpoint device.
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or on-premises services to assist you to plan, deploy, optimize and troubleshoot a modern backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup software.
Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Exchange Server 2007 migration plan that avoids network downtime, reduces long-term support requirements, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your project rapidly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting offerings include expertise with the integration of third-party enhancements of Exchange Server 2007 and the creation of unified messaging solutions based on Microsoft Exchange Server 2007.
This page contains current updates on security threats, fixes, and best practices. Call or email Progent if you need assistance securing your system against the latest cybersecurity threats.
Progent can provide the cost-effective support of online Internet connectivity experts to help your company to evaluate or update your Internet services so your Internet access solution matches your business requirements. Support services provided by Progent include evaluation of your current bandwidth use, vendor and plan analysis and selection, network provisioning, and overseeing a seamless move to a different ISP and/or service plan. Network provisioning can include optimizing existing routers and configuring additional ones, setting up firewalls, and upgrading fault-tolerant BGP configurations.
Progent can help small and mid-size companies to implement IP voice technology to provide their at-home employees the advantage of seamless extensions of the corporate phone system.
Progent offers businesses of all sizes world-class network online or on-premises consulting services for information systems based on Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also can provide security consulting for businesses varying in size from the small office to the global enterprise.
If you are developing UNIX-based applications on a network that includes MS Windows-based processors, PCs, and office applications, Progent offers full-service network support outsourcing that allows you to concentrate on your field of high-value know-how while avoiding the constant distraction of maintaining your company information system. By using automated network monitoring and by delivering remote and in-person support when your business needs it, Progent represents an economical way for maintaining an information network that features excellent reliability, protection, and performance. Progent's developer assistance offerings include full-service it outsourcing, virtual server infrastructure, online and on-premises support and repair, 24x7 monitoring, and Help Desk Call Center outsourcing.
Progent can provide the expertise of a senior consultant with extensive hands-on experience configuring, managing, and upgrading video conferencing platforms from leading vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house IT management group, your ISP, and your video conferencing platform vendor to assist your company increase the business value of your telepresence ecosystem.
Progent offers small organizations a pair of low-cost network security evaluation packages that include, at a set fee, remotely managed scans of your network security profile which are analyzed by expert security specialists who assess the results of the remote scan, present unbiased summaries of your current security vulnerability, and offer suggestions for improvements. Progent has developed two non-overlapping security evaluation packages for external and internal security scanning that are priced to fit the restricted budgets of small businesses while delivering enterprise-quality assessments of your IT network's vulnerability to attack.
Progent's certified Windows 2000 consulting staff can help you enhance the capability of your current Windows 2K Servers and can simplify network administration, provide technical support and troubleshooting, and strengthen security. Progent can also show you how to create, rationalize, and implement a strategy to migrate from Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in setting up test programs to reduce the obstacles associated with moving to Windows 2003 Server by identifying possible hardware and application compatibility problems.
Microsoft Windows SUS allows information technology administrators to deploy and track the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can fully and effortlessly manage the installation of patches that are released via Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Software Update Services deployment, configuring user's workstations, defining the Group Policy parameters, and making sure your Microsoft SUS Group Policy Object is associated with an Active Directory container appropriate for your network environment.
Progent provides a variety of network support packages for small businesses. These information technology outsourcing and network monitoring solutions are based on the proactive problem solving abilities of Operations Manager 2007, a next-generation network and IT management product that tracks the availability, throughput, and security of your network and isolates potential troubles before they can disrupt your network. With Progent's economically priced network service packages, small companies can select a simple co-sourcing package built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package.
Progent's data protection experts can help your company to design, implement and debug a backup plan built around MSP360 technology. MSP360 offers file or image-based backup/recovery for virtual machines and physical machines, works with all leading public clouds, and allows businesses to create a data protection ecosystem with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to prevent data loss caused by user miscues, system errors, ill-intentioned users, and external assaults such as ransomware.
Cisco's Meraki MS line of switches are designed for environments ranging from small branches to campuses. Progent's Cisco-certified consultants can provide cost-effective remote consulting expertise to assist your company to design and deploy a productive network architecture based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, set up policies to ensure security and compliance, develop and validate a disaster preparedness strategy, and resolve technical issues related to any facet of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a cohesive networking infrastructure.
Progent's Duo services utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on iOS, Google Android, and other personal devices.
Progent is a leading innovator in cost-effectively delivering enterprise-class network support to small businesses. Progent's achievement in addressing the network service requirements of the historically underserved small company market is the combined result of key technical and process breakthroughs that have removed a great deal of the conventional costs out of managing network support, added unprecedented technical expertise into the IT service system, and significantly accelerated the repair process.
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is intended to provide a unified mechanism for deploying and managing virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's SCVMM 2016 consultants can assist businesses of all sizes with any aspect of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to upgrade smoothly from legacy releases of Virtual Machine Manager, develop workflows for building and deploying virtual machines and VM hosts, implement fault-tolerant scale-out clusters, connect your private cloud resources with public cloud services, set up virtual switches, develop and refine PowerShell scripts, and assist you to assess the strategic advantages of new capabilities like Storage Spaces Direct and Host Guardian Service. Progent's certified hypervisor experts can provide world-class Hyper-V consulting and VMware vSphere expertise.
Network monitoring commonly consists of tracking a network's resource usage in order to identify throughput bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that work under Linux or UNIX and can be deployed to observe mixed-platform environments where Linux and Windows coexist. Progent's network support engineers can show you how to use both these programs to tune and troubleshoot your network. Progent's Linux consulting professionals offer small companies and developers help with administering and supporting UNIX/Linux and Solaris systems that coexist with Microsoft-based products.
Progent offers the services of a CRISC-certified risk management consultant to assist your company to plan and deploy an enterprise risk management (ERM) solution based on leading practices identified by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines.
Progent's application experts can provide advanced consulting, custom programming, integration help, and online classes for popular applications that address vital areas including ERP, general accounting, management reporting, web application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with decades of background delivering advanced consulting services remotely, Progent can assist clients anywhere in the United States to eliminate the lost productivity and expense associated with travel and on-site visits without sacrificing the effectiveness of technical services.
Progent's IT outsourcing support offerings for small companies feature designing 2003 Server, Microsoft .NET Server, and Microsoft BackOffice environments, coordinating migrations XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, remote and in-person troubleshooting, resolving chronic IT issues, and creating a comprehensive security strategy. Progent can help you enhance network availability and performance via non-stop technologies, resilient network topology, and proactive network monitoring. Progent also offers project management assistance for major migrations and can assist with requirements assessment, product identification, BOM development, vendor qualification, procurement coordination, and complete documentation. Progent's computer outsourcing help also features training for office productivity programs such as Microsoft Office XP.
Progent's Help Desk management and co-management services help companies to save money, enhance productivity, and respond quickly to sudden changes in economic circumstances.
If you are developing UNIX or Linux software on a network that has MS Windows-based processors, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that allows you to concentrate on your area of high-value expertise without the continual distraction of maintaining your business network. Through the use of automated network monitoring and by providing online and in-person assistance when your business needs it, Progent offers an affordable solution for supporting an IT network that features excellent dependability, protection, and efficiency. Progent's UNIX/Linux developer assistance services feature full-service information technology outsourcing, virtual server infrastructure, remote and in-person support and repair, 24x7 monitoring services, and Helpdesk outsourcing.
Progent's Duo service plans incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation on iOS, Android, and other personal devices.
DoubleTake/Carbonite Software publishes a family of products designed to provide small businesses a variety of affordable alternatives for replicating and recovering business-critical workloads including Exchange, Microsoft SQL, RIM Blackberry, and Microsoft SharePoint. Progent's business continuity planning experts have extensive backgrounds incorporating DoubleTake/Carbonite products into small business IT networks to achieve an advanced level of availability and business continuity capability at a budget-friendly price.
Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to create custom line-of-business applications and eCommerce environments that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can help you design reports that let you track your business more effectively, turning raw information into useful insights into your company and customers.
Progent can assist you to design and implement a smooth transition from a UNIX-powered information environment to a network based on MS Windows and capable of supporting Microsoft's familiar office productivity suites, business applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and application specialists can help you preserve your data and reduce business discontinuity by designing an efficient migration plan that protects your current investments in UNIX application and technology. UNIX-to-Windows transition support expertise offered by Progent include evaluation of current infrastructure, migration planning and validation, Microsoft Exchange migration support, information and application software migration, and server and media migration and economization.
Progent has created special security packages designed to provide larger corporations an independent and comprehensive network security evaluation from a group of premier security engineers. All Progent's network security evaluation packages feature a suite of procedures like network scans from within and from outside your corporate security perimeter, professional interpretation of scan results by certified security engineers, creation of a report documenting the results, plus an interactive high-level executive summary and an extensive live outbrief for in-house IT managers.
Progent can help your company to design, deploy and troubleshoot a backup solution based on MSP360 technology. MSP360 offers file/folder or image backup/restore for virtual machines and physical computers, supports all popular public clouds, and permits businesses to build a backup solution with a minimum RTO and a granular RPO. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to protect against data loss resulting from human miscues, computer glitches, malicious users, and malware attacks such as ransomware.
Progent can help you to design, deploy and troubleshoot a backup/restore solution based on MSP360 technology. MSP360 enables file or image backup/recovery for virtual machines and physical machines, works with all leading public clouds, and permits businesses to build a backup ecosystem with a low RTO and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to prevent data loss resulting from human mistakes, system errors, ill-intentioned users, and malware assaults such as ransomware. For more information, visit ProSight Data Protection Services 360 Backup solutions.
Progent has extensive experience providing a full-spectrum of online IT support and emergency troubleshooting services to local governments and schools across the U.S. Progent is one of the pioneers in delivering advanced online IT support and has delivered IT support to clients in all 50 states. Remote support eliminates travel costs and resolves problems more quickly than onsite support.
Progent offers cost-effective online assistance to help your business to design, configure, and fix any aspect of your iOS and Windows integration solution and is available for short-term tasks to help you get past specific technical bottlenecks or long-term engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or support a highly available, secure and efficient network infrastructure that is best suited to your computing model. Progent can also provide remote or on-premises training to help manage and use your iOS devices in a safe, team-oriented ecosystem that optimizes the business value of your information network.
Progent's Technical Response Center provides national extended hours remote support for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts offer after-hours telephone help and remote direct network access to troubleshoot and repair technical problems quickly and affordably. The breadth of technical experience available from Progent's team of country-wide support professionals makes it possible to escalate even the most difficult network issues to qualified experts as needed. For critical issues, the TRC tries to respond to your call for support within one hour.
ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. For a low monthly cost, ProSight DPS automates your backup activities and allows rapid restoration of vital files, applications and VMs that have become lost or corrupted as a result of hardware failures, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class support to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical information.