Microsoft Office for Mac allows Apple Macintosh users to run the industry's most popular business programs. Progent's Apple-certified Macintosh experts can show you how to set up Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows-powered platforms so that Mac users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with co-workers who use Microsoft Windows. Progent's consultants have expertise with both Apple Macintosh and Windows platforms and can support networks that mix Mac with Windows systems with extensive resource sharing, or environments which intentionally restrict collaboration between Apple Mac and Windows systems.
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows endpoints.
Progent's Microsoft-certified Windows 11 consulting experts can provide a range of services to support Windows 11 including Microsoft 365 integration, mobile management and synchronization, at-home workforce connectivity, security and compliance, automated deployment, and Help Desk support.
Progent's Check Point Software experts can help you choose and configure Check Point Firewall and VPN software and hardware powered by Check Point's security platform to offer an economical and efficient security defense for your IT network. Progent can also help you configure other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 firewalls with security products from other suppliers and provide a central stop for on-going technical support, maintenance, training, and design expertise.
Progent can help your organization to utilize Cisco's infrastructure technology to create a robust basis for your onsite, cloud-centric, or hybrid-cloud data center and improve operations in vital areas such as compute and storage consolidation, security and compliance, versatility, availability, and recoverability.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
If you want to revamp your corporate web site, build internal websites for purposes such as human resources or worker education, design a powerful web presence for a new venture, or write enterprise-class, data-driven specialized web applications, Progent can provide talented and experienced web developers. Progent's experts can also help you design and manage a secure, fault-tolerant server and communications network, including remote and wireless connectivity, to run your web solutions.
Progent can provide cost-effective remote support to assist businesses of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security.
Progent offers special network security packages designed to deliver larger enterprises an independent and comprehensive security audit from a group of premier security consultants. All Progent's security evaluation bundles feature a collection of services like automated scans from inside and from outside the network security perimeter, expert interpretation of captured data by certified security engineers, creation of a report explaining the findings, plus an interactive high-level executive summary and an extensive interactive review for internal IT engineers.
Progent's experts can provide Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and email expertise, network protection services, and one-on-one training. Progent can help businesses to migrate to macOS from OS X or other earlier versions of Apple Mac OS X and Progent can provide expertise with Apple Mac application software. Progent's specialists in Apple technology can also help your business with iPhone support and Apple iPad management, or migrating to iCloud. For computer networks based exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of planning, integrating and supporting a network infrastructure that is reliable, safe, efficient and aligned with your company's objectives.
Progent can assist you in any and all phases of your migration to Microsoft Exchange 2016 including planning high availability system topology for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; specifying mass storage requirements for your VMs, databases and logs; configuring HLB for fault-tolerant client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent offers the services of a certified consultant with expertise deploying technology from the leading video conferencing/telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to plan, configure, expand, or maintain a video conferencing solution that protects your current investment and maximizes the business value of your information system. Progent can also provide the expertise of infrastructure engineers who can assist businesses of all sizes to build and troubleshoot a network that provides the performance, reliability, security, and scalability you need to accommodate your video conferencing/telepresence environment.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the rapid development of a new generation of enterprise-class programs that can provide your business a critical competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft integration, assures you success in designing, installing and administering Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.
Progent offers IT services for mid-size businesses who have 100 to 250 system users. The medium size company or work group has typically been an underserved segment of the market for network consulting expertise. The cost structures and service delivery models of major outside service organizations make them too expensive for the ordinary small company or small medium business (SMB), which commonly relies on a minimal IT budget with which to maintain an IT system whose advanced technology and capability are frequently comparable to the networks of much larger companies. Progent's service delivery model, which takes full advantage of remote service, virtual network infrastructure and proactive network monitoring, dramatically reduces the IT maintenance costs of an SMB while offering the small company with enterprise-level service from certified, IT experts knowledgeable in a broad range of midsized business technologies. If your mid-sized organization or small business is searching for the quality of IT help needed by a mid-size organization without budgeting enterprise costs, you need Progent.
Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks PA-Series firewalls to create a next-generation cybersecurity ecosystem that extends across your data center and cloud resources and guards all users at any location with any endpoint device.
For custom program creation, Progent can supply software design experts to produce line-of-business applications in areas such as eCommerce, web site design, Microsoft Business Solutions packages such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Internet Information Services to create custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide expertise in a wide range of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
Progent's Microsoft-certified consultants can assist you to streamline desktop software update management by delivering support for management platforms that include Configuration Manager, Systems Management Server 2003, and WSUS.
Progent's certified SonicWall firewall consultants can help you configure, manage, and tune SonicWall firewall/VPN appliances including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into a complete security plan and build protection into your corporate practices.
SQL Server 2000 is a rich, web-aware database and data analysis package that enables the fast creation of cutting-edge enterprise-class programs that can give your business a significant competitive advantage. SQL Server features built-in support for XML and the capability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.
Windows Hyper-V 2016 utilizes key features first developed for and proven on Microsoft Azure, one of the world's biggest public clouds. This pedigree dramatically improves the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing data security, availability, scale, manageability, reliability and disaster recovery. Progent's Microsoft-certified consultants can assist you to assess the benefits of Hyper-V 2016 for your business, configure test systems to verify the ability of Hyper-V 2016 to run your vital applications, plan a cost-effective network architecture for a cloud-based or hybrid installation, create and carry out a smooth migration plan, educate your IT management and technical support personnel, and provide as-needed consulting and debugging services to make sure that your Hyper-V 2016 solution gives you the highest possible business benefit.
By using virtual server technology, businesses can run many virtual machines on one physical server. Virtualization technology enables IT organizations to enjoy all the benefits of server isolation, but without the costs associated with buying additional server equipment. Virtualization is also the enabling technology for building private clouds, which offer major advantages including reducing the costs of hardware, facilities, and administration while enhancing information protection, system availability, and recoverability. Other useful server management technologies are server monitoring software, Windows Server Update Services, and remote system management hardware. Progent's certified server management specialists can help you with all areas of server virtualization and administration to allow your company to cut expenses and save time.
Microsoft Forefront Threat Management Gateway builds on the powerful security capabilities of ISA Server 2006 and offers a centrally administered Internet gateway that delivers a single-server platform for a variety of security functions including an application and network layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes advanced web security reporting capabilities, permits custom reporting generated by Microsoft SQL Server, works with Active Directory to simplify authentication, and can be installed as a virtual machine to cut expenses and improve availability. Progent's Microsoft-certified consultants can assist you to design and execute test and production deployments; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway 2010 to run on a virtual server with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent's consultants can also assist your organization to upgrade smoothly to Forefront Threat Management Gateway from any version of ISA Server.
Progent's data protection experts can help you to create, implement and debug a backup/restore plan built around MSP360 software. MSP360 offers file/folder or image backup/restore for virtual machines and physical computers, works with all popular public clouds, and permits businesses to create a data protection ecosystem with a minimum RTO and a defined RPO. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to prevent data loss resulting from human mistakes, system glitches, ill-intentioned users, and external assaults like ransomware. To learn more, go to ProSight Data Protection Services 360 Backup services.
Global Information Assurance Certification was founded in 1999 to validate the skill of information technology security professionals. GIAC certifications are recognized by companies and institutions all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide support for all of the network security disciplines covered within GIAC certification such as evaluating network security mechanisms, security incident handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
VMware's NSX network virtualization technology allows you to build entire networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high level of automation regardless of the hardware making up the underlying IP network. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, updates and patches and can generate audit reports to verify full service restoration, validate Service Level Agreements and prove DR compliance. When used with VMware's NSX network virtualization platform, VMware SRM can quickly recover the complete virtualized network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help your organization to plan, configure, test and administer a DR system based on VMware SRM and VMware NSX.
The Helpdesk support model adopted by Progent's Technical Response Center offers small and midsize businesses an effective option to reliance on freelance consultants by offering extensive expertise accessible to multiple support teams, optional 24x7 access to urgent assistance, fast escalation to top-level engineers for solving even the most intractable problems, service consistency and reliability, prompt follow-up enforced by veteran service managers, a variety of easy-to-use ways for initiating support jobs, and a high level of progress transparency made possible by ticket updates and accessible through a web portal.
Network monitoring commonly involves tracking a network's resource utilization in order to uncover throughput bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring tools that work under Linux and can be used to observe multi-OS environments where Linux and Windows operate together. Progent's network integration consultants can show you how to take advantage of both these tools to optimize and troubleshoot your network. Progent's UNIX consulting professionals offer small companies and developers help with administering and supporting UNIX/Linux and Solaris systems that work with Windows-based products.
Progent's Microsoft certified support team can show you how to define and deploy a smooth in-place Exchange Server 2007 migration strategy that avoids productivity disruption, reduces ongoing support demands, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-site upgrades, Progent offers the experience to finish your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design services include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2007 that are best aligned to your business needs.
Cisco's Meraki MS line of access and distribution switches are designed for sites ranging from small branches to campuses. Progent's Cisco-certified consultants offer cost-effective remote expertise to assist your company to design and deploy a productive network architecture based on Meraki MS switches, simplify network administration with Meraki's cloud-based management architecture, set up policies to maintain compliance, create and test a disaster preparedness strategy, and resolve issues related to any aspect of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to build a cohesive networking solution.
Before Progent's Microsoft Operations Manager solution, network problems were handled reactively, once workers complained about them. With the help of proactive, computer generated warnings and trend reports created by MOM, Progent can now fix network issues before they becomes critical enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can deal with potential problems before clients suspect that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small company IT systems enterprise-class availability, safety and performance.
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can expand their market, reduce their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and get to market quickly.
Microsoft Dynamics GP software offers analysis and reporting capabilities that allow you to track all business processes, sales and expenses, and sales patterns with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting services can enable you to create reports that let you understand your business more thoroughly, converting raw data into useful management information. Progent can improve your reporting and analytics by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to offering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and programming design with VBasic, XML and other tools in order to offer specialized business application development and web commerce solutions that integrate seamlessly with Dynamics GP/Great Plains.
For large organizations, Progent can leverage internal IT groups by offering world-class background in deploying key Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branch offices, Progent can perform as a seamless nearby extension of corporate IT management. Progent's enterprise support services include corporate-wide security, online branch office support, network architecture, Sarbanes Oxley compliance, project planning, and top-level service for multi-site network environments powered by Enterprise Windows 2003. Progent can provide field consultants and technicians to assist with a site move or office move, or a system architect to assist with setting up or using an Internet Data Center or co-location site.
Progent has extensive experience providing a broad range of remote network support and urgent repair services to local governments and school districts throughout the United States. Progent is one of the industry's pioneers in providing advanced online network support and has delivered network solutions to organizations in every state. Online support saves travel expenses and resolves problems faster than onsite service calls.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
If you are producing UNIX or Linux applications in an environment that includes Windows-based servers, PCs, and office applications, Progent can provide comprehensive network support outsourcing that frees you to focus on your area of high-value expertise while avoiding the continual hassle of managing your business network. Through the use of smart server monitoring and by delivering remote and on-site support as your business needs it, Progent represents an economical solution for maintaining an information network that provides high reliability, protection, and efficiency. Progent's developer assistance offerings include full-service network support outsourcing, virtual server infrastructure, remote and in-person service and troubleshooting, network monitoring, and Help Desk Call Center outsourcing.
Microsoft has made a strong effort to enable seamless hybrid networks that combine Microsoft 365 and on-premises Exchange systems. This allows you to have certain mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Exchange solution is completed on schedule and on budget.
Progent imposes no startup fee and requires no monthly commitment for support services delivered during regular working hours. Progent's one-minute granularity avoids big bills for quick solutions so you won't be forced to allow minor problems to fester.
Progent's Power BI consultants can help you to plan, install, manage, enhance or debug your Power BI solution. Progent's database experts can assist you to organize your source data for Power BI reports and dashboards. Progent can assist you implement and administer an on-premises, cloud based, or hybrid environment for Power BI.
Progent's certified Windows Server 2022 consultants can help your organization to plan and carry out an efficient upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid model that combines cloud-hosted Windows Server Online with an on-site implementation of Windows Server 2022.
Progent provides national online technical support and troubleshooting services for companies that operate Apple Mac networks or whose IT systems feature a mix of macOS and Mac OS X with Microsoft technology. Progent's experts offer macOS and Mac OS X clients a range of IT services such as desktop assistance, migration to the current edition of Mac OS X from earlier versions of Mac, plus expertise with Apple macOS and Mac OS X application software. Progent can also assist your business with Apple iPhone and Apple iPad integration and management, or migrating to Apple's iCloud services. Online IT help provides maximum return for your IT budget by extending client productivity and shortening the hours billed for computer repair services. Advanced remote support technology and skilled technicians and engineers allow Progent to handle the majority of IT problems without squandering time and expense by going to your site. In most of cases your IT problems can be remediated by telephone or through a combination of telephone help and remote connectivity. Progent can make available Cisco CCIE infrastructure experts and CISM and CISSP certified security specialists to assist you with the toughest system issues.
If your office computer system mixes Solaris technology with Windows, Progent can show you how to integrate your computers into a cohesive environment that allows all your OS platforms to run side by side for easy administration, transparent dataflow, high availability, enhanced performance, and strong security. Progent's Solaris and MS Windows coexistence support services feature network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote network support and repair, on-site technical support, and Help Desk Call Center outsourcing.
Progent applies no minimum charge and asks no monthly commitment for services provided during regular business hours. Progent's small granularity does away with big bills for fast fixes so you will not be forced to allow simple problems to stay unaddressed.