For smaller businesses, computer security and compliance can be too complicated to stay ahead of yet too dangerous to overlook. The largest biggest institutions have been hacked, and the top cloud service providers have occasionally been knocked out. It seems like there's nowhere to hide. Progent makes it affordable for smaller businesses to implement vital security tasks effectively by providing the benefit of billed time to the nearest minute with no minimum charge for remote help. This means you can have access to a world-class computer consultant to provide just the knowledge you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help your business with any level of network security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data loss and data leak protection, compliance reporting, and creating a complete security strategy.
The Helpdesk service delivery model adopted by Progent offers small and midsize businesses an efficient alternative to dependence on freelance consultants by offering broad technical knowledge shared by multiple support teams, optional 24x7 availability of emergency assistance, escalation capability to appropriate experts for handling the most difficult issues, support consistency and dependability, quick follow through enforced by veteran service managers, a choice of easy-to-use mechanisms for requesting service jobs, plus a high level of progress visibility made possible by ticket updates and accessible through a web portal.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small company's servers in a solution that gives the maximum degree of dependability and expandability and is also easy to migrate to any data center. ProSight Virtual Hosting and management options are based on mature virtualization technologies that enable small and midsize companies with multi- platform environments to save significantly on the expense of capital equipment, system support, and network management while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.
System Center Configuration Manager automates application and device deployment at scale, simplifies compliance settings control, inventories network resources, protects against corporate data leakage, performs health monitoring, enables safe end-user self service, and delivers a common point of control for managing mixed-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration experts can help businesses of any size with any aspect of designing, implementing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid environments.
If your business has a Sun Solaris network or a multi-OS network, Progent's CISM, CISSP and ISSAP-premier security specialists can help your entire enterprise in a broad array of security topics including security management practices, security design and models, access management systems and techniques, applications development security, business processes security, physical security, telecommunications, infrastructure and web security, and workplace recovery preparedness. CISM and ISSAP define the core competencies and international standards of performance that information security professionals are required to master. These accreditations give executive management the assurance that those who have earned their CISM or ISSAP certification have the experience and knowledge to deliver effective security support and engineering help.
Cisco's security and remote access products for small organizations represent a comprehensive range of manageable security solutions to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection devices and VPN concentrators. Progent's professional staff of consultants includes experienced engineers with Cisco CCIE and Cisco Certified Network Professional qualifications who are able to help your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security technologies that align most closely with your company goals.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide centralized management and comprehensive security for all your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a deeper level of analysis for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.
Microsoft Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers powerful innovations as well as a revamped architecture. These enhancements affect key areas including manageability, high availability (HA), security, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the potential advantages of migrating to Microsoft Exchange 2013, design a cost-effective validation and deployment plan, and train your IT staff to maintain your Exchange Server 2013 solution. Progent can also provide ongoing online consulting and management for Microsoft Exchange Server 2013.
Progent's staff of Microsoft and Cisco Certified experts average longer than a decade of hands-on professional background, in the trenches of IT service, performing a wide variety of IT tasks for a large array of customers. Each Progent support professional shares a refined set of personal best practices which are incorporated into company-wide best practices training that Progent teaches its consulting staff. This means that you get not only expert IT capability, but also a support engineer with proven approaches for applying computer knowledge to solve actual network problems efficiently.
Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, track, reconfigure and troubleshoot their networking appliances such as routers, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, copies and manages the configuration information of virtually all devices on your network, tracks performance, and sends alerts when problems are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, locating appliances that require important software patches, or identifying the cause of performance issues.
Fortinet FortiGate next-generation firewalls are industry leaders in delivering best-in-class performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can assist your business to integrate your Fortinet firewalls to safeguard your IT assets at the network perimeter, within the data center, at branch locations, and at the cloud edge.
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the configuration and control of wireless APs, optimizing wireless throughput by reducing the effect of radio frequency congestion, improving wireless availability with fast failover, and hardening security by identifying threats and analyzing network traffic according to user class and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's latest wireless controller technology.
Progent provides national remote phone support and troubleshooting services for businesses that operate Apple macOS and OS X environments or whose information systems feature a combination of Mac and Microsoft Windows technology. Progent's experts can provide Apple macOS and OS X clients a range of services such as desktop assistance, upgrading to the current version of macOS from other earlier editions of macOS or OS X, plus help with Mac applications. Progent can also help your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud. Online IT help offers maximum leverage for your information technology budget by extending user productivity and limiting the time charged for network repair services. Sophisticated online access technology and experienced technicians and consultants combine to enable Progent to handle the majority of IT issues without wasting time and money by traveling to your site. In most of situations your network issues can be dealt with by telephone or via a mix of phone support and online access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA certified security specialists to help with the toughest system issues.
Progent can provide a wide array of low-cost online and on-premises consulting services to help your business to deploy, manage, and debug workstations and mobile devices powered by Microsoft Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Progent's Disaster Recovery/Business Continuity specialists offer extensive experience helping small organizations to minimize system downtime by providing cost-effective online consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability network design, backup/restore systems, and non-disruptive system maintenance. Progent's business continuity consultants can assist you to plan and test a sensible business continuity plan that matches your business goals and IT budget. Progent's disaster recovery specialists can assist you to design, implement, and maintain fault-tolerant technologies including redundant Internet access, virtualization, fail-over clustering, network load balancing, continual online backup, and geographically dispersed hot backup centers.
For small and midsize businesses, network security and compliance can be too complicated to master yet too dangerous to ignore. The largest biggest enterprises have been hacked, and the top cloud service providers have on occasion been knocked out. It looks as though there's no place to run. Progent makes it economical for smaller businesses to implement vital security tasks effectively by offering the advantage of billable time to the closest minute with no minimum billing for online help. This means you can have the help of a world-class computer consultant to provide precisely the help you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help your business with any level of system security including security audits, virus screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and creating a comprehensive security plan.
Progent's Microsoft-certified consultants can help organizations of any size to follow best practices to set up SCVMM 2012 hosts, networking, storage, and libraries; plan, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist you to migrate from a legacy version of System Center Virtual Machine Manager or from another virtualization management system, and Progent can show you how you to enhance and repair your current SCVMM environment to make sure you realize maximum business value.
Altaro VM Backup software from Hornetsecurity provides small organizations a dependable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted architectures and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or onsite consulting services to help you to plan, deploy, optimize and debug a comprehensive backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification as a result of rigorous examination and significant experience with information security architecture. ISSAP security experts have in-depth knowledge of access control mechanisms and methodologies, phone system and network protection, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-premier security consultants can help your business with all aspects of secure network architecture.
Progent can help your organization in any facet of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and implementing Hyper-V; configuring hardware load balancing (HLB); setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.
Progent's Data Center professionals can show you how to identify high availability data centers that meet the specific needs of your company. Fault tolerant co-location sites are particularly attractive to small businesses because of their affordability and convenience compared to taking a do-it-yourself approach. Attempting to create an on-site data center with even a minimum degree of fault tolerance is too costly for the majority of small businesses. Progent is ready to show you how to reap all the advantages of high availability data centers and fault tolerant colo sites by providing a complete array of consulting and support services.
Progent's temporary IT staffing services enable organizations to respond to sudden increases in demand for IT professionals without incurring the costs and hassle associated with vetting and hiring experienced technical workers and without increasing your permanent head count.
Progent offers national online phone support and consulting services for companies who run UNIX, Linux, or Sun Solaris environments or whose information systems include a combination of UNIX/Linux and Microsoft Windows technology. Online IT help provides optimum leverage for your information technology budget by preserving client efficiency and shortening the time billed for computer repair services. Advanced remote access technology and experienced service specialists and engineers allow Progent to solve most IT problems without wasting time and expense by traveling to your site. In most of cases your network problems can be dealt with over the phone or through a combination of telephone support and online access. Progent can offer the services of Cisco certified CCIE network experts and CISM and CISSP premier security specialists to help you with the most difficult network problems.
Progent's Microsoft-certified engineers can provide affordable online and on-premises help to implement your upgrade to Microsoft Exchange Server 2010, produce comprehensive documentation of your new messaging system, educate your IT staff and end users to get them up to speed quickly on Microsoft Exchange 2010, and offer ongoing administrative consulting and engineering support. Progent's consultants can also assist you to migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.
Exchange 2013 incorporates significant enhancements to the functionality of its predecessor Exchange 2010 and delivers important new features plus a revamped architecture. These improvements affect key IT areas including ease of administration, availability, security and compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, design a cost-effective validation and rollout plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote consulting and management services for Exchange 2013.
Progent's work environment will allow you to become a better consulting professional by improving your information technology knowledge and boosting the loyalty of your clients. Progent delivers this commitment by recruiting the top consulting talent for you to operate with, providing an advanced system infrastructure, running proprietary software tools to enable the highest level of service, and by streamlining proven business models for finding and maintaining clients.
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or on-premises consulting services to help you to plan, install, manage and debug a modern backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup technology.
Progent can help your business in all phases of your migration to Microsoft Exchange 2016 including designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; specifying storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in a solution that delivers the maximum degree of availability and expandability and is also easy to move to another host. ProSight Virtual Hosting and management services are based on proven virtualization architectures that enable small and midsize companies with multi- platform environments to save dramatically on the costs of capital investments, system support, and network management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor independence.
Progent can help your business to prepare for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to SCCM 2012 from an older change management platform or help you to enhance your current SCCM 2012 ecosystem to support your evolving IT requirements. Also, Progent can help you to build an infrastructure that takes full advantage of SCCM by providing advanced consulting support for associated Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and Internet Information Services (IIS).
Progent can help you in any phase of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; designing high availability (HA) system topology for a local, cloud-based or hybrid environment; moving mailboxes; planning and implementing Hyper-V virtualization; setting up hardware load balancing (HLB); building DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and configuring Outlook clients.
Progent's Network Help Desk Outsourcing Services for desktop technical support are intended specifically for small businesses who require immediate availability of a Help Desk Service Center with professional telephone support and full escalation capability but who have to work within a limited information technology budget. Key features of Progent's Help Desk Outsourcing Services include: Helpdesk Phone Support, Secure Remote Access Support, System Assessment, Problem Escalation, Virtual Helpdesk Support, By-the-Minute Billing, and Helpdesk Software Recommendation and Deployment.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that incorporates AI software and expert services to provide comprehensive endpoint detection and response.
Progent's expertise providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools enable Progent to design specialized mission-critical applications and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can show you how to design reports that allow you to analyze your business more effectively, turning uncooked information into valuable insights into your business.
Progent's Microsoft-certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout plans, optimize your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management team, create a corporate-wide security plan, streamline IT administration, assist with creating applications, and build and validate a DR/BC plan.
Progent can help your business to evaluate the many subscription options available with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent supports multi-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also help you to build and manage hybrid ecosystems that transparently integrate local and cloud-based products and services.
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network monitoring and management tools and is designed to provide a unified mechanism for configuring and administering virtualized fabric and services across hybrid networks that can incorporate private clouds and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can assist businesses of any size with all facets of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to migrate efficiently from legacy versions of VMM, design workflows for creating and installing VMs and VM hosts, design high-availability scale-out clusters, integrate your datacenter infrastructure with public clouds, configure virtual switches, write and refine PowerShell scripts, and assist you to evaluate the strategic business benefits of the latest capabilities such as Storage Replica and Host Guardian Service. Progent's virtualization professionals offer world-class Windows Hyper-V consulting and VMware vSphere expertise.
Small to middle size businesses can now get all the advantages of Microsoft System Center Operations Manager and also have fast access to Progent's Microsoft certified IT consulting experts. With Progent's affordably priced network service packages, mid-size organizations can select a basic co-sourcing service program built around Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small business networks enterprise-class availability, security and performance.
ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller organizations to map, track, reconfigure and troubleshoot their networking appliances like routers and switches, firewalls, and load balancers plus servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are kept current, captures and displays the configuration of almost all devices connected to your network, tracks performance, and sends alerts when problems are discovered. By automating complex management activities, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, expanding your network, finding devices that need important updates, or resolving performance issues.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates over 25 years of background helping manufacturing and service companies to simplify supply chains and improve the efficiency of key processes to bring products to market fast and meet customer schedules dependably. Progent offers the expertise of an ERP specialist with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite services that can range from occasional advice to solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a dependable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or onsite services to assist you to design, install, optimize and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup.
Progent's service specialists in Mac and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows systems into seamless environments with full sharing and workgroup support. Enabling efficient co-existence among a mix of servers and desktops powered by Apple Mac OS and Windows calls for broad knowledge of and background with Mac and Microsoft technology. Progent's background in Microsoft and Apple service makes it possible to offer expert assistance to businesses that depend on these platforms to maintain their competitive advantage. Progent's consultants can also assist you to integrate Apple's iPhones and iPads with your Windows network.
Progent's ProSight Email Guard uses the technology of top information security companies to provide centralized control and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the local security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.
Progent offers the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization describes the core capabilities and worldwide standards of skill that information security professionals are expected to master. It provides executive management the confidence that those who have earned their CISM credential possess the background and capability to provide effective security management and consulting consulting.
Progent's Microsoft Certified professionals can provide world-class consulting for corporate-wide deployments of Microsoft Exchange 2007. Progent's consultants can help you plan multi-site Exchange Server rollouts or upgrades and can supply local personnel to help large companies with deployments of Exchange Server 2007 in the or any area covered by Progent's consultants.
Progent's SonicWall firewall consultants can help you configure, manage, and tune SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security experts can help you incorporate SonicWall firewalls into an end-to-end network protection solution and design security into your business processes.
Progent's IT outsourcing support offerings for small businesses include designing Windows XP, .NET, and BackOffice environments, coordinating migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-site repair, fixing stubborn IT problems, and creating a company-wide security plan. Progent can show you how to maximize system reliability and throughput with fault-tolerant technologies, redundant network topology, and proactive server monitoring. Progent also offers project management help for major upgrades and can help with needs assessment, resource inventory, bill of materials production, vendor selection, procurement coordination, and complete documentation. Progent's computer outsourcing help also includes training for office productivity programs such as Microsoft Office XP.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Progent's certified security experts can perform NodeZero-powered penetration tests to make sure your security defense systems and policies are properly configured and effective.
Progent's ransomware experts can help you to assess your ransomware vulnerability, remotely monitor and guard your IT environment, help with settlement negotiations with a hacker, and reconstruct an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Progent's proven ransomware recovery experts can help you to restore an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent's Technical Response Center (TRC) offers national extended hours remote help for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers offer after-hours phone support and remote direct computer access to troubleshoot and resolve technical problems quickly and affordably. The scope of IT experience available from Progent's team of nationwide service professionals makes it possible to escalate even the toughest problems to competent specialists as needed. For urgent problems, the TRC endeavors to answer your request for support in less than one hour.
Progent's Technical Response Center (TRC) provides affordable nationwide extended hours remote support for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals offer extended hours telephone help and remote direct computer connection to troubleshoot and repair technical problems rapidly and economically.
Cisco offers a full product line of routers including routers designed to deliver the protection, bandwidth, and availability demanded by organizations from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and system availability. Progent can show you how to select and configure Cisco routers to establish a reliable infrastructure for your IT system and to make it easy to grow as you support new users, open new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a variety of routers based on Cisco's IOS operating system, including Cisco's 800 series of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Routers.
Progent's National Support Center offers nationwide remote troubleshooting for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified service engineers provide phone help and remote direct computer access to troubleshoot and resolve network problems quickly and affordably. The breadth of technical experience represented by Progent's team of nationwide service professionals makes it possible to escalate even the most difficult problems to competent experts as needed.
Progent can provide the support of a certified VMware VCDX expert to help your organization design, configure, administer and repair VMware vSphere and vCloud-powered virtualization ecosystem for on-premises networks, private and public clouds, or hybrid systems. Progent offers advanced expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud used for administering private and public cloud and hybrid cloud environments that deliver maximum availability, fault tolerance, and disaster recovery.
Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, as well as VoIP and PSTN calling. Lync Server 2010 can enhance the functionality of Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines administration via integration with Windows AD. Lync 2010 can also cut expenses by eliminating VoIP hardware and subscription fees, PBX gear, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications experts can provide remote and on-premises support services to assist your company to manage and troubleshoot your current Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help your organization to plan and carry out an efficient Skype for Business upgrade.
Microsoft Lync 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office desktop or Microsoft 365 and simplify administration via integration with Active Directory. Lync can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX systems, or legacy video conferencing solutions. Progent's certified IM and Presence experts can provide remote and onsite support to help you to manage and troubleshoot your current Lync Server 2010 deployment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help you to plan and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Microsoft allows you to create seamless hybrid ecosystems that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have some Exchange mailboxes located on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is carried out on schedule and within budget.
Microsoft Office for Mac allows Mac users to run the industry's most familiar business programs. Progent's Apple-certified Macintosh experts can show you how to configure Mac Office on a mixed-platform environment combining Apple OS X and Windows platforms so that Mac users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who use Windows. Progent's engineers have experience with both Mac and Windows technology and can support networks that combine Apple Macintosh with Windows systems with extensive resource sharing, or networks which intentionally limit collaboration between Apple Mac and Windows systems.
Microsoft Small Business Server is a low-cost collection of essential servers that provides the foundation for a feature-rich but easy-to-manage information. The IT demands of the Microsoft .NET components included with Microsoft Small Business Server requires a network consultant with real-world background planning and integrating seamless, comprehensive business network environments. Progent's SBS Server professionals have an average of over 10 years of background integrating computer systems built on Microsoft platforms. This background assures you results in deploying, managing, and repairing network environments that include the Microsoft Small Business Server package of servers and productivity software.
Progent offers two low-cost service packages intended to enable small companies to receive an independent security assessment from a premier security consultant. With Progent's External Network Security Inventory Scan, a security engineer administers an extensive test of your network from outside your firewalled perimeter to uncover potential weaknesses in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Checkup, an engineer runs a network scan from an authorized computer within your company firewall to uncover the risk to inside attacks. Both security inventory services are set up and executed from a secured remote site.
Progent's Windows consultants can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Windows. Remote and on-premises evaluation and migration support for Windows 10 available from Progent include Return on Investment analysis, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, telecommuter connectivity, data and identity security, automated provisioning and administration, network infrastructure design, wired/wireless convergence, business continuity planning, webinar training for network management staff and end users, and post-migration Call Center support services.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that includes machine learning technology and expert services to provide comprehensive endpoint detection and response.
Internet Security and Acceleration Server 2006 is a multi-functional gateway that provides a fully integrated application layer firewall, virtual private network, proxy, and Web caching platform for protecting the Internet-facing applications of any sized business against a broad range of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 engineers can show you how to plan, cost-justify, pilot, implement, configure and manage the Standard or Enterprise edition of ISA Server 2006 on your network.
Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Lync Server 2010 for your environment and can assist you to plan and execute a rollout of Lync Server that consolidates the control of IM and Presence and improves the productivity of your in-house staff, telecommuters, and smartphone users. Progent can also help you to carry out a smooth migration to Lync Server 2010 from Microsoft Office Communications Server or Microsoft Live Communications Server, integrate Lync Server with Exchange Server, Microsoft SharePoint, and SQL Server, show you how to run Microsoft Lync Server to enhance the collaborative capabilities of Microsoft Office programs, and provide webinar training and ongoing technical support for Microsoft Lync and other Microsoft technologies.
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Microsoft Dynamics GP/Great Plains can help you expand and control your business more efficiently by delivering easy access to decision-driving data and a fast ROI. Dynamics GP offers major business benefits including its ability to expand the reach of your organization, handle your accounting, computerize financial operations, unify processes across your business, improve inventory control, increase order accuracy, grow sales and shorten lead-time, and increase cash flow. Progent can help you set up and manage a reliable, safe server and communications foundation to support Great Plains, and can offer experienced Microsoft Dynamics GP/Great Plains consultants to help you derive all the advantages of your Microsoft Dynamics GP software.
Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager and also have fast access to Progent's Microsoft certified IT consulting professionals. With Progent's economically priced IT service programs, mid-size organizations can choose a basic co-sourcing package based on Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent supports System Center Operations Manager to provide small and midsize company networks enterprise-class availability, security and performance.
Microsoft System Center 2016 delivers important enhancements in the management of hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10; unified management of mixed-OS environments that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers world-class remote and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to design and configure a new deployment of System Center 2016, extend or tune an existing one, upgrade efficiently from an earlier version of System Center, or debug your System Center solution.