Progent's Microsoft-certified professionals can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and migration plans, tune your network for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT management staff, create an enterprise-wide security strategy, automate IT management, help with application development, and build and validate a DR/BC plan.
Progent can assist you to plan and implement an efficient transition from a UNIX-powered information environment to a network based on MS Windows and capable of supporting Microsoft's powerful office productivity software, business applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can assist you to guard your information and minimize productivity discontinuity by developing an effective migration plan that preserves your existing assets in UNIX software and infrastructure. UNIX-to-Windows transition support services offered by Progent include evaluation of existing environment, migration planning and validation, Exchange migration support, information and application transition, and processor and media migration and economization.
Progent has delivered support for Dynamics GP and Great Plains ERP software for over 20 years and Progent has provided system integration, customization, education, and troubleshooting services since the platform's original release. Progent offers high-level expertise for upgrading out of date Dynamics GP/Great Plains deployments. Progent can assist your business to design, test, and carry out an efficient migration from a a legacy version to the current edition of Microsoft Dynamics GP.
The server cluster feature set incorporated into the high-end editions of Windows Server 2008 is dramatically redesigned to simplify the deployment, configuration, and administration of server clusters that provide greater levels of system dependability, protection, performance, and versatility. New or improved capabilities include automated cluster Validation, revamped configuration and deployment, unified cluster administration, new cluster architecture for increased availability, better protection and quorum structure, fewer failure points, more disk and RAM capacity, and enhancements for multi-site clusters. Progent's consultants can assist your company assess the business benefits of failover clusters, design and execute an installation, educate your IT personnel to manage your cluster environment, deliver ongoing consulting and technical help services, and create and validate a workplace recovery procedure.
Progent can help your business to design a migration to Microsoft Teams from Skype for Business Online and install, administer, and debug a cloud-based or hybrid deployment of Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all delivered services. Unlike many freelance consultants or local service firms who provide scant documentation or specifics of services performed, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service documentation sent by every consultant to each customer. The discipline of documenting and archiving service records results in more efficient service and avoids a slew of common problems such as when a service client is virtually held hostage to a consultant who won't release the keys to the kingdom.
Progent's ransomware consultants can assist you to evaluate your ransomware defenses, monitor and protect your IT environment, assist with negotiating a settlement with a threat actor, and rebuild a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, optimizing and troubleshooting SCOM environments and can provide organizations of all sizes advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also help you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or on-premises technical support to assist you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Progent's data protection experts can help your company to create, implement and debug a backup/restore plan based on MSP360 software. MSP360 enables file or image backup/recovery for virtual machines and physical machines, works with all popular public clouds, and allows businesses to build a data protection solution with a low RTO and a defined RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to protect against data loss caused by user mistakes, system glitches, ill-intentioned insiders, and malware assaults like ransomware.
Progent's certified consultants provide small and medium size companies enterprise-level consulting support for Microsoft Systems Management Server and System Center Configuration Manager 2007, Microsoft's solutions for update and deployment management. Configuration Manager 2007 is Microsoft's new name for the update management platform formerly known as Systems Management Server. Configuration Manager 2007 provides a range of new features to SMS Server 2003 including full automation, built-in Windows Vista Windows Server 2008 support, NAP security support, and boot image management. Progent's Microsoft certified consulting professionals can show you how to use Systems Management Server or Configuration Manager economically for automated operating system and application software installation, security patch administration, application tracking, and licensing compliance. Progent's engineers can also assist your company to move efficiently from Systems Management Server 2003 to Configuration Manager.
Progent's Support Program for IT Service Firms lets you take advantage of Progent's information technology experts under your own service brand as a transparent extension of your network services staff.
Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting. Progent has a group of network consultants based in the Tampa area, and Progent can also provide remote support from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran disaster recover planning experts. Progent can also assist you to plan and carry out a move to the Flexential facility by providing services like planning solution architecture, specifying hardware, system configuration and validation, debugging, setting up online management, and training your network staff.
Progent's Ekahau-certified Wi-Fi consultants can help your business to plan, install, enhance, manage and troubleshoot a Wi-Fi solution adapted to your building. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF signal measurement.
Remote continuous network monitoring, automated alarms, and actionable analytical reporting are vital to preserving the proper operation of your network and eliminating preventable and expensive disruptions. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can afford a level of protection that was previously limited to enterprises. Progent offers a variety RMM solutions available as economical services designed to assist your company to identify and resolve a most IT network issues before they can impact your business.
Microsoft SQL Server 2016 introduces significant improvements in speed, capacity, security, uptime, BOYD integration, and integrated business intelligence. Innovations include PolyBase for handling relational and non-relational files in one appliance for data warehousing, Hadoop integration, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to assist organizations of any size to deploy, manage or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent's certified Windows 2000 consultants can show you how to enhance the capability of your existing Windows 2K Servers and can simplify system management, offer technical support and repair, and strengthen security. Progent can also help you design, justify, and execute a plan to migrate from Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in setting up pilot programs to reduce the obstacles involved with migrating to Windows Server 2003 by uncovering potential hardware and application compatibility problems.
Progent's expert support team can help you design and deploy an efficient in-place Exchange Server 2003 upgrade plan that minimizes network disruption, simplifies long-term service demands, and makes your Exchange Server 2003 easy to administer. For complicated multiple server or multi-location upgrades, Progent has the background to finish your move quickly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and design offerings include expertise with the integration of outside vendor add-ons to Exchange 2003 Server that are best aligned to your business needs.
Progent's private cloud hosting enables small and midsize organizations to run mission-critical applications like Microsoft SQL and Exchange from a hardened Tier III data center on fully redundant hardware with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for backup replication and restore. Smaller organizations can take advantage of Progent's private cloud to avoid major capital costs for the acquisition, upkeep, and operation of computer equipment and data center facilities while benefiting the highest levels of network reliability and physical security.
Dynamics GP/Great Plains allows you to expand and manage your company better by delivering deep availability of strategic information and a fast return on investment. Dynamics GP/Great Plains offers important productivity benefits including its ability to expand the reach of your organization, manage your accounting, automate financial operations, unify processes across your business, improve inventory control, increase order accuracy, expand sales and shorten lead-time, and maximize free cash flow. Progent can show you how to configure and manage a reliable, safe server and communications foundation to support Great Plains, and can provide expert Dynamics GP/Great Plains consultants to make sure you reap all the advantages of your Microsoft Dynamics GP/Great Plains business management system.
Windows Hyper-V 2016 incorporates key technologies first developed for and proven on Microsoft Azure, one of the world's largest public clouds. This significantly improves the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving data security, uptime, expandability, manageability, dependability and disaster recovery. Progent's Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your business, configure pilot environments to verify the ability of Hyper-V 2016 to support your vital workloads, plan a cost-effective network architecture for a cloud-centric or hybrid deployment, develop and carry out a smooth upgrade strategy, train your IT administration and support staff, and deliver ongoing consulting and debugging services to ensure that your Hyper-V 2016 solution gives you maximum business value.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification as a result of thorough examination and extensive work with information security design. ISSAP security experts possess comprehensive knowledge of access control systems and techniques, phone system and network infrastructure security, cryptography, needs evaluation, BCP and DRP, and physical security integration. Progent's ISSAP-premier security specialists can assist your company with all phases of architecture security.
Progent's Microsoft certified experts provide a variety of support services for Dynamics GP. Microsoft Dynamics GP is an accounting and ERP platform based, like all Microsoft financial tools, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP provides an affordable tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and integrate, and with its modular approach you can purchase only the capability you currently require, with the ability to add users and enlarge capabilities when necessary. Progent's Microsoft Dynamics GP consulting engineers can help you install, customize and manage the latest release of Microsoft Dynamics GP or migrate smoothly from an older release.
If your company runs a UNIX, Linux, or Solaris network or a mixed-platform network, Progent's CISM and CISSP-certified security specialists can help your entire organization in a wide array of security topics such as security administration practices, security architecture and strategies, access control systems and methodology, software development security, operations security, physical security, communications, infrastructure and web security, and business continuity planning. CISA and CISM stipulate the fundamental skills and international standards of performance that information security managers are expected to possess. These certification provide executive management the assurance that those who have achieved their CISM, CISSP or ISSAP qualification have demonstrated the background and theory to deliver effective security management and engineering services.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based machine learning tools by SentinelOne to guard endpoint devices as well as servers and VMs against modern malware assaults like ransomware and email phishing, which routinely evade traditional signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to automate the entire threat progression including protection, detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks.
Microsoft Forefront Threat Management Gateway builds on the proven security capabilities of Internet Security and Acceleration Server and offers a centrally administered web gateway that acts as a single-server platform for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security reporting capabilities, allows custom reports generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft consultants can help you to design and carry out test and production implementations; interface Microsoft Forefront TMG 2010 with Windows Server 2008, AD, SQL Server, Exchange Server, and SharePoint 2010; set up Microsoft Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also assist you to migrate smoothly to Forefront TMG 2010 from any version of ISA Server.
Small to mid-sized companies can now enjoy all the benefits of Operations Manager and in addition have quick access to Progent's Microsoft Certified network support professionals. With Progent's economically priced network service packages, small businesses can select a simple System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager to offer small business networks world-class availability, security, and productivity.
SQL Server 2016 offers significant enhancements in performance, capacity, data security, uptime, mobile computing integration, plus integrated BI. Innovations include PolyBase for processing relational and non-relational databases in one appliance for big data applications, Hadoop integration, Always Encrypted mode, Mobile Reports, and seamless control over on-premises and cloud operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises expertise to assist organizations of all sizes to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft platforms including Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Skype for Business, and SCOM.
Progent's IT outsourcing services provide budget-friendly network support for small companies. Whether it involves planning network infrastructure, setting up an in-house Help Desk or using an outside one, deploying a new email platform, monitoring your network, or building an on-line business solution, outsourcing your IT technical services can reduce expenses and eliminate uncertainties, permitting IT service expenses to grow in a more linear and manageable fashion than is possible by building up a bulky, knowledgeable internal IT staff. Progent's Outsourcing White Paper and datasheets explain how Progent can help you build a secure and highly available system foundation for your critical business software powered by Windows.
Microsoft SQL Server 2016 offers major improvements in speed, capacity, security, availability, mobile computing integration, and built-in business intelligence. New features include PolyBase for handling relational and non-relational files simultaneously for big data applications, Jason support, Dynamic Data Masking, Mobile Reports, and seamless control over local and cloud operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises support to help businesses of all sizes to configure, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft products including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM, Skype for Business, and SCOM.
Progent's Microsoft-certified engineers provide computer support and IT consulting services for Microsoft Exchange Server 2003, Windows 2003 Server, and for the entire line of Microsoft server platforms. Progent's migration, configuration, administration, and troubleshooting services for Exchange 2003 Server include system design, deployment, documentation, onsite and remote technical support, Help Desk outsourcing, certified security consulting, and full-service network management outsourcing.
Stealth intrusion testing is an important part of any overall network security plan. Progent's security experts can run extensive penetration checks without the knowledge of your organization's internal IT resources. Stealth penetration testing uncovers whether existing security defense systems such as intrusion detection warnings and event history analysis are properly configured and consistently monitored. Progent can implement ongoing automatic PEN testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, harvested credentials, skipped patches, and unsound IT product defaults can be chained together by hackers into the multi-vector attacks typical of modern strains of ransomware.
Configuration Manager automates application and device deployment and updating, simplifies compliance settings management, inventories network assets, protects against company data leakage, performs health reporting, enables safe end-user self service, and offers a common control mechanism for managing mixed-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud experts can help you with any aspect of planning, installing, operating and troubleshooting a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
Microsoft Dynamics GP/Great Plains allows you to grow and control your company more efficiently by delivering easy access to strategic data and a rapid return on investment. Dynamics GP confers major business benefits such as its ability to expand the reach of your company, handle your financials, automate financial processes, unify processes throughout your company, refine inventory control, enhance order accuracy, expand revenue and minimize lead-time, and maximize free cash flow. Progent can show you how to configure and manage a reliable, safe server and communications infrastructure to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains consultants to help you derive the full benefits of your Microsoft Dynamics GP business management system.
Progent provides national remote phone support and troubleshooting services for businesses who run macOS and OS X networks or whose information systems feature a mix of Mac and Microsoft Windows products. Progent's consultants offer Mac users a variety of services including desktop support, upgrading to the most recent version of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac application software. Progent can also assist you with Apple iPhone and iPad support, or moving to iCloud. Online IT help provides optimum leverage for your information technology budget by preserving client productivity and shortening the hours billed for computer repair services. Sophisticated remote access utilities and skilled technicians and engineers combine to enable Progent to handle most network issues without squandering time and money by going to your location. In most of cases your network problems can be remediated by telephone or via a combination of telephone support and remote network analysis. Progent can offer the services of Cisco CCIE network experts and CISSP certified security professionals to assist you with the most challenging system issues.
The cluster feature set incorporated into the high-end editions of MS Windows Server 2008 has been radically re-engineered to streamline the installation, setup, and administration of server clusters that offer improved levels of network availability, protection, performance, and versatility. New or improved features include automated cluster verification, easier configuration and deployment, unified cluster management, redesigned cluster infrastructure for increased availability, hardened security and quorum models, fewer failure points, greater storage and memory capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can assist your company assess the advantages of failover clusters, design and implement an installation, train your IT personnel to manage your cluster environment, provide ongoing consulting and support services, and create and test a disaster recovery procedure.
Progent offers cost-effective online and onsite support to help companies of any size to move all or part of their critical network infrastructure to Google Cloud Platform services. This can save time and equipment costs and allow access to Google's state-of-the-art AI and machine learning technology. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security.
Progent provides network services for mid-size businesses who have 100 to 250 system clients. The medium size company or office has typically been an underserved segment of the market for network consulting services. The cost structures and service delivery models of major third-party support firms make them too costly for the typical mid-size company or small medium business (SMB), which usually relies on a modest IT budget with which to maintain an information network whose advanced technology and sophistication are frequently similar to the information systems of much larger companies. Progent's support delivery model, which takes great advantage of online service, virtual network technology and 24x7 server monitoring, dramatically reduces the network maintenance expenses of an SMB while providing the small company with enterprise-level support from professional, IT experts with background in a broad array of midsized business network solutions. If your medium size organization or small business is searching for levels of network support appropriate for a mid-size organization without budgeting enterprise costs, call Progent.
Progent's ProSight Virtual Hosting service offers proven virtual server architecture, a state-of-the-art data center, and the technical expertise of Progent's Microsoft-certified engineering team to provide small companies with a comprehensive IT outsourcing solution that enhances network dependability and security, eliminates management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a smaller business can have all of its operating system platforms and critical business application servers supported within a safe and fault tolerant facility on a high-performance, non-stop virtual server configured and supported by Progent's computer support professionals.
Progent can show you how to plan and implement a smooth migration to Dynamics GP/Great Plains so that you retain your data, strengthen your protection, modernize your analytics, take complete advantage of Microsoft Office integration, and minimize productivity interruption by creating and executing a sensible migration plan. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can improve your financial reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to produce custom line-of-business software and eCommerce programs that work seamlessly with Dynamics GP.
Microsoft SQL Server 2014 incorporates major enhancements in key areas including speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and on-premises services including system design, configuration, administration, troubleshooting, and software development services to enable businesses of any size to realize maximum business value from their SQL Server 2014 deployment.
Progent's ProSight portfolio of managed IT services are intended to provide businesses who have small internal IT support teams with low-cost access to world-class management platforms and technical experts. Advantages of the ProSight line of managed IT services include fixed IT maintenance costs, smart automation of common administrative tasks, continual adoption of new information technology, graceful migration from older systems to current solutions, improved fit between computer technology with business objectives, access to seasoned network experts, and freeing up management to focus on business issues instead of fast-evolving information technology.
Progent's Duo services utilize Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity verification on iOS, Google Android, and other out-of-band devices.
Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all facets of remote Level 1 desktop support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Help Desk services are provided at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to handle challenging problems.
For help writing, improving, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or for the Web, Progent's expert team of program developers, database designers, and project managers can help make sure you get the job done on time and within your budget. Progent's experienced software programmers offer cost-effective and efficient remote help for jobs as small as writing VBA macros for Office Excel or as challenging as developing mission-critical RDBMS applications based on Microsoft SQL Server or MySQL.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard data related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can eliminate up to half of the time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it.
Progent can help your business to understand the many subscription options offered with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 so you derive maximum business value. Progent supports cross-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also help your business to build and manage hybrid solutions that seamlessly combine local and cloud products and services.
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size company's servers in an environment that gives the highest level of availability and scalability and is in addition simple to migrate to any data center. ProSight Virtual Hosting options are built on mature virtualization techniques that enable small companies with multi- platform environments to economize dramatically on the expense of capital equipment, system maintenance, and network management while achieving enterprise-class fault tolerance and an unprecedented degree of vendor independence.
Microsoft Lync 2013, renamed Skype for Business, enables businesses of any size to create a centrally managed and secure communications environment that permits the modern Bring-Your-Own-Device computing style with instant messaging, real-time presence, web conferencing with application sharing and whiteboard, as well as IP and PSTN telephony enabled for a broad range of stationary PCs and handheld devices. Progent's certified Lync Server 2013 consultants and system integrators can help you to evaluate the advantages of Lync 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or mixed model suitable for your current and long-term plans, deploy Lync Server 2013 in a way that expedites your ROI, and provide custom online and on-premises training to your management team and users. Progent has expertise in key pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync 2013 with popular Microsoft 365 apps such as Outlook clients and PowerPoint.
Progent can help you in any facet of your migration to Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; planning high availability architecture for an on-premises, cloud-based or hybrid environment; migrating mailboxes; designing and configuring Windows Hyper-V; configuring HLB; building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook.
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between sites located up to 185 miles away from one another. Progent's roster of seasoned IT consultants can help your business to plan, deploy, administer, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your functional needs and budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by delivering guidance with procedures like assigning disk pools and shelf IDs, determining aggregate layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and verifying your disaster recovery solution to show adherence with industry standards and regulatory requirements.
Progent applies no startup charge and requires no retainer for support services delivered during regular business hours. Progent's one-minute granularity eliminates big bills for fast fixes so you will not be forced to allow minor problems to fester.
Cisco's security and offsite access technology for small companies offer a comprehensive line of manageable security solutions to help protect your local and remote network infrastructure. Cisco's VPN line features routers, firewalls, intrusion detection systems and VPN appliances. Progent's professional staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that align best with your business goals.
Progent's service specialists in Apple OS X and Windows technology can help you integrate Apple Macintosh and Windows systems into seamless networks with full sharing and collaboration support. Enabling productive co-existence among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and background with Apple Macintosh and Microsoft technology. Progent's background in Windows and Macintosh consulting makes it possible to offer world class support to businesses that depend on these platforms to keep their strategic advantage. Progent's consultants can also help you to integrate Apple's iPhones and iPads with your Windows environment.
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering along with synchronous replication to provide fast, zero RPO disaster recovery between sites that are as far as 185 miles (300km) apart from each other. Progent's roster of veteran network experts can help you to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that meets your technical needs and budget. Progent can ensure you follow leading practices for installing your MetroCluster solution by providing guidance with tasks such as assigning disk pools, determining aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network between your peered clusters, and testing your MetroCluster DR solution to verify compliance with industry standards and government requirements.
Nagios and MRTG are useful, Open Source monitoring utilities that run under Linux and can be used to analyze UNIX environments, MS Windows systems, or multi-platform networks where Linux and Microsoft Windows run side by side. Nagios allows system managers to track network services including SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher allows you to graph the traffic through SNMP-enabled network devices including servers, routers, and switches. Progent's network monitoring engineers can help you utilize both these utilities to tune and troubleshoot your network.
Progent offers the support of certified consultants and experienced software programmers, database administrators, project managers, network infrastructure engineers, business continuity planning specialists, and certified data security professionals to assist you to assess the likely advantages of Microsoft SQL Server 2012 for your organization, set up test systems at your site or at Progent's test lab, plan and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS solutions, and configure a cost-effective and safe IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map out, track, reconfigure and troubleshoot their networking hardware such as routers and switches, firewalls, and wireless controllers as well as servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept updated, copies and manages the configuration information of virtually all devices on your network, monitors performance, and generates alerts when potential issues are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off common tasks such as network mapping, expanding your network, locating appliances that require critical software patches, or resolving performance problems.
If your business runs a UNIX or Linux environment or a mixed-platform IT environment, Progent's CISA and CISSP-premier consultants can help your entire enterprise in a broad range of security areas such as security administration procedures, security design and strategies, access control products and methodology, software development security, business processes security, physical security, communications, network and web security, and disaster recovery preparedness. CISA and CISSP define the fundamental skills and international standards of performance that information security professionals are required to master. These accreditations give executive management the confidence that those who have earned their CISM, CISSP or ISSAP certification have the background and knowledge to deliver effective security support and engineering services.
Immediate ransomware cleanup and recovery Engineers
Progent makes use of the Flexential Tampa data center primarily to deliver private cloud hosting services. Progent has a group of IT experts based in the Tampa area, and Progent can also provide online support from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior disaster recovery/business continuity planning consultants. Progent can also assist you to plan and implement a move to the Flexential data center with services like planning solution architecture, recommending hardware, system configuration and validation, troubleshooting, streamlining online network management, and training your IT support team.
Medium-size companies can enjoy all the advantages of System Center Operations Manager 2007 and have quick access to Progent's Microsoft and Cisco Premier Certified IT support experts. Thanks to Progent's economically priced network support packages, mid-size organizations can select a basic co-sourcing service program built around Operations Manager 2007 with network monitoring, automated warnings, comprehensive reporting, Help Desk Call Center, and remote service. For businesses with mission-critical applications who need high availability networking, Progent can provide a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer medium-size company information systems enterprise-class reliability, protection and productivity.
Stealth penetration checking is an important part of any overall network security plan. Progent's security experts can run extensive penetration checks without the awareness of your company's internal IT staff. Unannounced penetration checking shows whether existing security defense tools such as intrusion incident alerts and event history monitoring are correctly configured and actively monitored. Progent can implement ongoing automatic penetration testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, missing patches, and dangerous product defaults can be combined by hackers into the multi-front attacks typical of modern strains of ransomware.