Progent's Windows Server 2016 disaster recovery experts can help your organization to plan and deploy a DR solution built around Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, economical creation of a stretch cluster quorum witness.
Progent's consultants can assist you to design and carry out a smooth move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services for both onsite and cloud resources.
Progent has two decades of experience assisting small and medium-size companies to plan, deploy, tune, administer, and debug computer networks that incorporate a remote workforce.
Progent is among the most expert information technology support companies for integrating e-mail solutions powered by Microsoft Exchange 2000. Progent specializes in helping small businesses get all the advantages of Exchange Server 2000 under typical scenarios such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 administration.
Progent's Microsoft-certified consultants can provide low-cost remote and onsite support to implement your migration to Microsoft Exchange 2010, generate thorough documentation of your new messaging system, educate your network support team and users to get them up to speed rapidly on Microsoft Exchange Server 2010, and provide continuing management services and engineering support. Progent's consultants can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange 2016.
Progent's Cisco Catalyst Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants offer economical online and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's pricing policy is to charge for phone support and on-site help by the minute. Consequently, you are invoiced exclusively for received services. Progent does not impose a more expensive rate for after-hours or urgent service, and within California or in regions where Progent offers in-person support, Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. In addition, Progent imposes no minimum charge and requires no retainer for services provided during regular working hours. Many support firms demand substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity does away with large bills for quick fixes so you won't be tempted to allow simple problems to stay unaddressed.
Progent's Microsoft-certified consultants can assist you to plan for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to SCCM 2012 from an older change management solution or assist you to modify your current SCCM 2012 environment to accommodate your evolving business needs. In addition, Progent can help you to create an infrastructure that takes full advantage of SCCM 2012 by delivering advanced consulting support for related Microsoft platforms including Active Directory Domain Services, SQL SSRS, and IIS.
Progent's Microsoft-certified consultants can help your company to streamline desktop PC software update management by providing expertise with administration solutions like System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that incorporates machine learning technology and expert services to deliver cutting-edge endpoint detection and response.
If you have a small business IT system with 10 to 50 network clients, Progent's network outsourcing services free your business from over-reliance on single independent service provider while giving you cost-effective and dependable access to enterprise-class technical support. By delivering IT support help when you need it, providing specialized knowledge for key applications, offering value-added services such as automated server monitoring, and billing only for services you receive, Progent offers you an economical solution for optimizing the profitability of your small office information system. Progent is the intelligent way for small businesses to create and maintain a robust and safe information system and to have fast access to the skilled consulting ordinarily available only to enterprises who are able to afford a sizeable in-house IT group.
Progent's ProSight Email Guard uses the technology of leading data security vendors to provide web-based management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development environment and can build or modernize .NET applications quickly and affordably.
Progent's certified SonicWall firewall consultants can show you how to integrate, maintain, and update SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into an end-to-end security solution and design security into your corporate practices.
Progent can assist you to understand the many subscription options available with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports multi-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to create and manage hybrid solutions that transparently integrate local and cloud products and services.
Progent's certified Excel and Office 365 Excel application consultants offer a broad range of online services to assist your organization to plan, program, test, install, administer, and debug business applications powered by any version of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can help your business to migrate your legacy Excel applications to the newest versions of Excel, integrate Excel with iOS-powered iPhones and iPads and Android smartphones and tablets, and resolve compatibility issues between various releases of Office Excel. Progent can provide on-demand help to organizations who need a quick fix to a specific issue related to Office Excel and Progent also offers comprehensive project management support for migrating or developing line-of-business application software built on Office Excel. Progent's cost-effective online training for Office Excel can be customized to address the needs of individual users or teams.
Progent's certified security experts can perform NodeZero-powered penetration tests to make sure your security monitoring and protection tools and policies are properly set up and effective.
Configuration Manager 2016 automates software provisioning at scale, centralizes security and compliance settings control, inventories network resources, guards against company data leakage, provides network health reporting, enables secure end-user self service, and offers a single control mechanism for managing multi-operating system ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration specialists can assist businesses of any size with any facet of designing, installing, operating and repairing a SCCM 2016 solution for local, cloud, or hybrid environments.
Progent's Juniper Networks-authorized network engineer can assist you to plan and implement Juniper Firewall/VPN technology, enhance and support your network infrastructure, and upgrade smoothly from discontinued devices to current releases. Progent's Junos OS consultants can offer support for Juniper's premier network operating system to help your business to simplify the management and improve the security of your Juniper VPN appliances and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist you maintain environments that incorporate a combination of Juniper's OS platforms.
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your organization's ability either to defend against ransomware or recover quickly after a ransomware incident. Progent will work with you directly to collect information concerning your existing antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to build an efficient AV and backup/recovery system that reduces your vulnerability to ransomware and meets your company's needs.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the fast creation of a new generation of high-end programs that can provide your company a critical competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Progent can assist you to design and implement a smooth move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management for both onsite and cloud assets.
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver centralized control and comprehensive security for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.
Progent's ProSight Virtual hosting services provide small businesses a range of advantages including lower capital expenditures, reductions in operational costs, better management focus, enterprise-class protection, enhanced fault tolerance, and business continuity.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E WAP consultants can provide affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
If your company is producing UNIX or Linux software on a network that includes MS Windows-based processors, desktops, and office applications, Progent can provide comprehensive network support outsourcing that frees you to focus on your field of high-value expertise while avoiding the constant distraction of maintaining your company information system. Through the use of smart server monitoring and by delivering remote and in-person support as your business needs it, Progent offers an economical alternative for managing an information network that provides excellent reliability, security, and efficiency. Progent's Linux developer support services feature comprehensive information technology outsourcing, virtual server infrastructure, remote and on-site support and troubleshooting, 24x7 monitoring services, and Helpdesk support.
Cisco's Small Business family of access points are Linux-powered units engineered as value-priced wireless solutions for small offices. Progent's Cisco CCIE-certified wireless network consultants offer remote or onsite configuration and troubleshooting services to assist you to design, implement, upgrade, tune, administer and troubleshoot Cisco Small Business wireless access point deployments of any scale or topology.
Microsoft Lync 2013, now called Skype for Business, allows organizations of any size to create a manageable and secure communications environment that supports the modern BYOD computing model with instant messaging (IM), presence, web meetings with app sharing, as well as IP and PSTN calling across a broad assortment of desktop and mobile devices. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can assist you to assess the advantages of Lync 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or hybrid topology suitable for your current and future goals, deploy Lync Server 2013 so as to speed up your ROI, and provide live online and onsite training to your IT staff and end users. Progent has expertise in critical pieces of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync 2013 with popular Microsoft Office and Microsoft 365 apps such as Outlook clients and PowerPoint.
Cisco's Catalyst Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the configuration and management of Wi-Fi APs, tuning Wi-Fi throughput by reducing the impact of RF congestion, enhancing Wi-Fi uptime with rapid failover, and strengthening security by identifying cyber threats and filtering network traffic based on user type and locale. Progent can help you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi solution or implement a smooth upgrade to Cisco's modern Wi-Fi controller technology.
Progent can assist businesses of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower equipment expense. Azure includes a wealth of public cloud services and Progent can assist you to understand the benefits and restrictions of various cloud networking architectures you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure that you sidestep the typical errors small companies make when moving to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN tunnels and to integrate iPhones and iPads and Google Android smartphones and tablets.
Progent offers fault tolerant load balancing support covering system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery products including F5 Networks 3DNS. fault tolerant load balancing providers for which Progent can provide consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS.
Progent's Microsoft-certified failover clustering consultants can help businesses to assess the advantages of adopting Windows Server 2012 failover clustering to create an advanced fault-tolerant/disaster recovery solution, help you to plan and install a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for failover clusters composed of physical servers or virtual machines, and help you to centralize the administration of failover clusters.
Progent's Standard Help Desk Services offer a comprehensive service desk solution that manages all facets of remote Level 1 desktop support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Help Desk services are offered at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to resolve the most problems.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to contain the spread of an active ransomware attack. Call 800-462-8800
Progent's Microsoft-certified Intune consultants can help your organization to assess the strategic value of adopting Microsoft Intune for administering your portable devices including laptops, smartphones, and tablets powered by Windows, Apple iOS, and Android. Progent can help your company to configure security and compliance policies, set up pilot environments to evaluate the benefits of Intune for your network, deploy Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for unified change management, and troubleshoot your Intune deployment.
Progent's team of Microsoft and Cisco Certified consultants average longer than ten years of hands-on professional experience, in the trenches of IT service, executing a broad range of IT projects for an extensive mix of businesses. Each Progent consultant shares a proven set of personal best practices that are combined into company-wide best practices training that Progent teaches its support personnel. This ensures that you get not only world-class IT skills, but also a consultant with field-tested approaches for using computer knowledge to solve actual network problems rapidly.
Progent can help companies of any size to move any part of their computing infrastructure to Microsoft Azure. This can simplify network administration and lower equipment investments. Microsoft Azure offers a wealth of cloud services and Progent can help you to understand the advantages and restrictions of various cloud computing models supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and resources and ensure you avoid the typical mistakes small companies make when moving to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN connections and also to manage iPhones and iPads and Android smartphones and tablets.
Progent's Citrix-certified consultants can assist your business to design, implement, manage, and support a virtual application delivery solution built on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can show you how to optimize your network for delivering server and client-side applications, and Progent's remote datacenter support consultants can help your organization to administer and maintain a remote datacenter that offers high uptime, enhanced security, and fast disaster recovery.
Cisco Cisco Unified Communications Manager (Unified CM), previously named CallManager, acts as the heart of Cisco's communications and collaboration portfolio. Unified Communications Manager and Cisco Unified Communications Manager Express (CME) provide a borderless IP-PBX by integrating tightly with unified messaging applications that include Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's Cisco-certified consultants offer efficient and affordable online and onsite expertise to help organizations of all sizes to create and administer CUCM ecosystems by providing Cisco Unified Communications Manager configuration and technical support services that add maximum productivity. Progent can help with any aspect of CUCM setup and debugging in areas such as integrating VoIP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN calling, deploying ISR routers with CUBE VoIP networking support, designing UCS server clustering systems for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
Progent's Mac experts can support the creative facets of Macintosh environments by offering help services and education in imaging, audio, and motion video. Progent's consultants can provide expertise in a variety of Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post production facility.
Progent's fault tolerant system consultants offer non-stop computing consulting, disaster recovery services, network load balancing, 24x7 interoffice access, fault-tolerant Internet architecture design, 24x7 data center support, and other fault-tolerant operations services to help your small business integrate a non-stop network for line-of-business applications. Progent possesses the knowledge and experience to design economical, high-availability networks by deploying the expanding library of Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster. Progent's Microsoft and Cisco certified engineers can help you design a high-availability mutli-site network with a completely mirrored Internet interface and efficient network load balancing.
Progent's management team consists of seasoned veterans with decades of experience delivering network consulting, troubleshooting, and long-term IT planning to organizations ranging from small offices to global enterprises. Great support calls for great people, and Progent stands out by having assembled a management team able to provide businesses with the best service value in the industry.
Microsoft SQL Server 2005 offers powerful, familiar tools to IT professionals as well as to network users, lessening the difficulty of designing, deploying, managing, and using enterprise data and analytical applications on platforms ranging from handheld devices to corporate data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for a network consultant with real-world experience and wide knowledge in designing and deploying data-driven, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering top performance for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can assist you to configure your Fortinet FortiGate firewalls to safeguard your IT assets at the network edge, within the data center core, at branch locations, and in the cloud.