Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
Progent provides customers access to engineers who have earned some of the computer industry's most prestigious certifications. Progent thinks that clients deserve to be sure that their computer service providers have formal training as well as extensive practical field experience so that Progent's clients can engage Progent's support with trust. Often, vendor credentials like the CCIE confers privileges for substantially better vendor assistance than is available to uncertified service providers, allowing Progent to deliver clients a higher class of IT service. In addition, major credentials such as CISA or ISSAP for IT security can aid corporate clients to demonstrate compliance with regulatory requirements by engaging the services of accredited industry experts.
Progent's ransomware experts can help your business to evaluate your ransomware vulnerability, remotely monitor and protect your network, help with settlement negotiations with a hacker, and rebuild an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent's Microsoft-certified consultants can provide cost-effective online consulting and troubleshooting for Windows Server Essentials. Progent offers full-service project management to help you design and carry out a smooth migration from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud platforms and services.
Progent's Microsoft-premier engineers can help you to enhance your desktops from 32 to 64 bits. Progent can assist you to understand the risks and advantages of moving to 64-bit desktop processing, design an efficient migration process that reduces business disruptions, and deliver inexpensive, expert remote help to assist your organization to install 64-bit PC desktop operating systems and applications on your current hardware.
Cisco Unified Communications Manager (CUCM), previously known as CallManager, is the center of Cisco's collaboration platform. Unified CM and Unified CM Express offer a location-independent IP-PBX by integrating closely with unified messaging applications like Cisco Unified CM IM and Presence Service, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's Cisco-certified network consultants can deliver efficient and affordable remote and on-premises expertise to help businesses of any size to create and administer Unified CM environments by providing Cisco Unified Communications Manager configuration and technical support services that add maximum productivity. Progent's consultants can help with any aspect of Unified Communications Manager support and debugging in areas that include integrating Cisco VoIP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, deploying ISR routers with CUBE support, creating UCS server clustering systems for survivability, performance tuning, and integration with Microsoft Exchange Server.
Progent has more than 20 years of experience configuring, maintaining and troubleshooting the core components that make up Microsoft System Center and can assist your organization to design, install, support, and repair your System Center 2012 R2 solution to maximize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent can help your organization to migrate to the latest version of Microsoft System Center from an earlier one or from a third-party datacenter management platform to deliver the benefits of best-in-class provisioning, automation, security, plus datacenter and critical application performance monitoring.
Progent's Cisco-certified IP phone and video IP phone consultants can help your business to configure, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP products to the newest HD media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Cisco Unified CM Express (CME) to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM apps that include Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent can provide support with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR G2 routers with CUBE internetworking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Progent's Microsoft certified professionals can provide small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that opens the door to the rapid development of enterprise-class business programs that can give your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the corporate firewall. In addition to offering consulting, maintenance and troubleshooting services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT network. Progent can also help you upgrade from older editions of Microsoft SQL Server to SQL Server 2005.
Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer experts as well as to network users, lessening the difficulty of creating, integrating, administering, and using company data and database applications in environments ranging from handheld devices to corporate information systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consulting firm with real-world expertise and wide knowledge in planning and building information-based, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Years of background providing Microsoft expertise and Cisco technology consulting has enabled Progent to develop an unmatched ability for serving branch offices that need IT help with the responsiveness common to with small firms but which includes professional client interaction, thorough documentation, and compliance with corporate IT standards. If your enterprise has a sales office situated anywhere in California or any area served by Progent's consultants, Progent can offer a broad array of on-premises and remote network support services and network design expertise.
Progent's professionals offer experience in multiple technologies relevant to mobile connectivity such as system architecture, Activesync, wireless security, wireless e-mail, Windows Mobile, Research in Motion Blackberry, and mobile software development. Progent's Microsoft and Cisco certified professionals can save your company time and expense by using their wireless expertise to show you how to choose and integrate mobile access technologies that fit the needs of your business. Progent can also tune your IT infrastructure so that mobile handhelds perform better.
Progent can assist your company to plan and execute an efficient migration from a Solaris-based IT environment to a network based on Windows and suited for supporting Microsoft's powerful office productivity software, commercial applications, and software development tools. Progent's Solaris, Windows and Cisco consultants and software development experts can help you guard your information and minimize business discontinuity by designing an effective transition plan that protects your current investments in Solaris application and infrastructure. UNIX-to-Windows migration support services available from Progent include evaluation of existing environment, transition planning and testing, Exchange migration services, data and application software migration, and server and storage system transition and economization.
Progent's Duo services utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification with iOS, Android, and other personal devices.
Progent provides national urgent phone support and troubleshooting services for businesses who operate Sun Solaris networks or whose IT systems feature a mix of Solaris and Microsoft Windows products. Remote network consulting offers optimum return for your information technology dollar by extending client productivity and shortening the time charged for computer analysis and repair. Advanced remote support tools and experienced technicians and consultants allow Progent to handle most network problems without squandering time and expense by going to your location. In the vast majority of situations your IT issues can be remediated over the phone or via a combination of phone help and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM certified security specialists to assist with the most difficult network problems.
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 Access Point experts can provide economical remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Progent offers nationwide online phone support and troubleshooting services for companies who operate networks powered by variants of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft technology. Online network consulting offers maximum return for your IT dollar by preserving user efficiency and limiting the hours billed for computer repair services. Advanced online support technology and skilled technicians and consultants combine to enable Progent to solve most network problems without wasting time and expense by traveling to your site. In most of situations your IT issues can be remediated over the phone or via a combination of phone support and online access. Progent can put you in touch with Cisco CCIE network engineers and CISA premier security specialists to assist with the toughest system problems.
The Contact Center support delivery structure adopted by Progent's Technical Response Center offers small businesses an efficient alternative to reliance on independent consultants by offering broad technical knowledge accessible to numerous engineering groups, optional round-the-clock access to emergency assistance, escalation capability to world-class experts for solving the most complex problems, support consistency and reliability, quick follow through enforced by veteran support managers, a choice of convenient techniques for requesting service jobs, and a high level of progress transparency enabled by trouble ticket updates and accessible through a web portal.
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering along with synchronous replication to provide fast, zero data loss disaster recovery between datacenters located up to 185 miles (300km) apart. Progent's team of seasoned network consultants can assist your business to design, configure, administer, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that meets your functional needs and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster solution by delivering guidance with tasks such as assigning disk pools, determining aggregate and plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, designing a configuration replication network, and verifying your DR solution to verify adherence with industry standards and regulatory mandates.
Progent's Cisco CCIE-certified networking experts have extensive experience helping Internet Service Providers to design, implement, manage, tune, and troubleshoot fault-tolerant, extensible network environments appropriate for shared public networks.
Progent offers national urgent technical support and troubleshooting services for companies who run networks powered by variants of Linux or whose information systems feature a combination of Linux platforms/Linux and Microsoft technology. Online technical support offers maximum return for your information technology budget by protecting client efficiency and limiting the time charged for network repair services. Advanced remote support technology and skilled service specialists and consultants combine to enable Progent to solve most IT problems without wasting time and expense by going to your location. In most of cases your network problems can be dealt with by telephone or through a combination of phone support and online network analysis. Progent can offer the services of Cisco CCIE network experts and CISSP premier security specialists to help with the toughest system problems.
Progent's Microsoft-certified consultants can provide affordable remote and on-premises expertise, application development, and troubleshooting support for organizations of any size who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
Progent's Data Center consultants can show you how to find fault-tolerant data centers that meet the particular needs of your business. High availability Internet Data Centers are particularly attractive to small organizations because of their affordability and simplified logistics compared to taking a do-it-yourself strategy. Attempting to create an in-house data center that offers even a basic level of fault tolerance is too costly for most small businesses. Progent is ready to help you get all the benefits of non-stop data centers and fault tolerant colo sites by providing a complete array of engineering and support services.
Progent's virtual classroom webinars offer small businesses the affordability, convenience, and flexibility of web-based seminars plus the proven training methods of experienced teachers who utilize advanced technology to simulate live, interactive classrooms. Progent can provide webinar training for key desktop software including components of Microsoft Office such as Microsoft Office Excel, Word, Publisher, and Visio: Dynamics business accounting and reporting solutions including Microsoft Dynamics GP (Great Plains); plus additional popular desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
Remote 24x7 network monitoring, proactive alarms, and actionable reports are vital to preserving the health of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management solutions have progressed to the point that businesses of all sizes can get a degree of network stability that was previously reserved for enterprises. Progent offers a variety RMM solutions available as economical service packages designed to assist you to identify and resolve a an array of network problems before they can hurt your business.
Windows Server 2008 is a major step forward in making information systems more protected and fault tolerant, simpler to virtualize and administer, higher performing, and able to offer an improved platform for web publishing. Progent can assist your company get the most from the enhancements incorporated into Microsoft Windows Server 2008 by providing certified consulting, troubleshooting, education, staffing, network monitoring, and security engineering expertise.
VMware's NSX virtual network technology enables you to create complete logical networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high degree of automation regardless of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also permits non-intrusive testing for site recovery, updates and fixes and can produce audit reports to verify full service recovery, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly recover the complete virtualized network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help you to plan, deploy, test and manage a DR solution powered by VMware Site Recovery Manager and VMware NSX.
Progent has been delivering SharePoint support since the first SharePoint product was published over two decades ago, and Progent has the breadth and depth of technical know-how to help organizations of any size to design and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consultants can assist you to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from a different collaboration environment; decide whether an on-premises, Cloud-based or hybrid deployment is most sensible for your company; and select the most appropriate edition of SharePoint 2013 for your applications. Progent can provide full project management services or can help in individual tasks associated with your SharePoint 2013 migration.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by tracking the state of critical assets.
Barracuda Backup is a low-cost, subscription backup/restore platform for small and medium-size businesses. A Barracuda Backup deployment can incorporate a purpose-built hardware storage device built by Barracuda or a software-based appliance with comparable functionality but which utilizes your own storage hardware. Barracuda Backup safeguards critical company data produced locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting support services to help your business to plan, integrate, operate and repair a backup and disaster recovery system based on Barracuda technology.
Progent's Juniper-certified NetScreen engineer can assist you to install and optimize NetScreen 5200 and 5400 routers, upgrade from older NetScreen devices to more current Juniper technologies, and repair network infrastructure issues in Juniper-only or mixed-technology environments.
Progent's Duo services utilize Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
Progent provides network services for mid-size businesses with 100 to 250 system clients. The mid-size company or work group has typically been an overlooked segment of the market for IT consulting expertise. The overhead and service access practices of major outside service organizations make them excessively expensive for the typical small company or small medium business (SMB), which commonly has a modest information technology budget with which to maintain an IT system whose advanced technology and capability are often comparable to the information systems of much larger enterprises. Progent's service delivery model, which takes great advantage of online service, virtual network infrastructure and proactive server monitoring, significantly reduces the IT support costs of a small-medium business while offering the small organization with big-company service from certified, IT consultants knowledgeable in a broad range of midsized business technologies. If your medium size organization or small business is looking for levels of IT help needed by a medium size organization without budgeting big-company prices, you need Progent.
Progent's productive atmosphere will allow you to become a more capable professional by improving your information technology knowledge and boosting the loyalty of your clients. Progent makes good on this promise by recruiting the best professional talent for you to work with, offering an advanced network and communications architecture, using specialized software tools to deliver the maximum level of support, and by optimizing proven operational structures for finding and retaining customers.
Progent's Cisco certified Wi-Fi experts can provide economical online and onsite support for legacy and modern 802.11ac Aironet wireless APs and Progent can help your business to plan and maintain Wi-Fi solutions that include indoor and outdoor/industrial Aironet access points.
With the Catalyst line of switches for small and medium-sized companies, Cisco enables companies to realize the full benefits of adding intelligent services into their networks. Cisco's Catalyst switch product line makes it possible to deploy capabilities that make your IT network sufficiently robust to handle time-critical needs, expandable to facilitate growth, secure enough to protect restricted information, and capable of differentiating and managing traffic flows to streamline system performance. Progent's CCIE certified engineers can help you pick out and integrate Cisco Catalyst switches appropriate for your business. Also, Progent's CISM and CISA certified security consultants can help you develop a comprehensive security policy and set up Cisco switches so they help support your security strategy. Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2960 switches, Catalyst 3750 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 switches.
important characteristics of Microsoft Dynamics GP/Great Plains software include a modular design that lets you license only the functionality you require, a standards-based architecture based on Microsoft technologies to secure your investment and provide a tightly integrated environment, enhanced reporting capabilities that allow you to track all operations, revenues and spending and sales trends, compatibility with Microsoft Office to enable access to corporate information, the capability to integrate information from almost any database or desktop software into Microsoft GP/Great Plains, and an open architecture that makes it easy to create specialized programs. Progent can show you how to set up and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP, and can offer experienced GP consultants to help you convert the powerful features of Microsoft Dynamics GP business accounting software into a high-value business solution.
SQL Server 2016 offers significant improvements in performance, scale, data security, uptime, BOYD support, and built-in business intelligence. New features include PolyBase for handling relational and non-relational databases in one appliance for big data applications, R language integration, Row-level Security, Mobile Reports, and seamless control over local and cloud-based operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises support to help businesses of all sizes to implement, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
Progent's Symantec experts can help you maintain discontinued Symantec firewall and Symantec VPN products such as the Raptor and VelociRaptor line or help you migrate to current firewall solutions. Progent can also enable you to create and implement a complete security plan that can incorporate firewall and VPN devices and utilities, managed security and virus defense services, system monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop resource for continuing network help, administration, education, and security expertise.
Progent offers the services of a CRISC-certified risk management expert to help you to plan and implement an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Progent's Reseller Program for IT Service Organizations lets you use Progent's information technology experts under your own service brand as a seamless extension of your IT services team.
Progent's Intune consultants can assist your company to understand the business case for adopting Microsoft Intune for administering your portable computers including notebooks, smartphones, and tablets powered by Windows, Apple iOS, and Google Android. Progent's Intune consultants can help your company to configure policies, plan and deploy pilot systems to evaluate the appropriateness of Microsoft Intune for your environment, deploy Intune throughout your enterprise, integrate Intune with SCCM for single-console change management, and provide ongoing support for your Microsoft Intune solution.
For businesses that have a mix of Mac and Microsoft Windows computers, there exist two popular solutions for using Microsoft Windows-only applications on macOS or OS X: an external connection to a physical Windows computer or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Mac allows you to connect a Mac to a remote Microsoft Windows-powered PC to run Windows applications and access network resources. Microsoft's Virtual PC for Apple Mac emulates Windows on a Mac computer so that you are able to run Microsoft Windows applications locally. Progent's macOS and Mac OS X technology consultants can help your business to manage these solutions for using Microsoft Windows programs on your Macs and can in addition help your company to assess and configure other products for Microsoft Windows PC simulation.
If you have a small business IT system with 10 to 50 desktop clients, Progent's IT outsourcing services save your organization from over-reliance on single independent service provider while giving you affordable and dependable access to enterprise-class technical expertise. By providing IT consulting help when you need it, offering specialized knowledge for critical applications, offering value-added services such as automated server monitoring, and charging only for services you receive, Progent offers you an economical solution for optimizing the productivity of your small business network. Progent is the intelligent way for small businesses to create and maintain a robust and secure IT system and to have fast access to the experienced help ordinarily restricted to businesses who are able to afford a sizeable in-house IT organization.
Progent's consultants can assist you to plan and carry out a smooth migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services for both on-premises and cloud assets.
Progent's ransomware consultants can assist your business to assess your ransomware vulnerability, remotely monitor and guard your IT environment, help with settlement negotiations with a hacker, and reconstruct a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Hyper-V 2016 utilizes core features initially developed for and refined on Microsoft Azure, among the world's largest public clouds. This significantly enhances the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing data security, uptime, scale, manageability, dependability and disaster recovery. Progent's Microsoft-certified consultants can help you to assess the advantages of Hyper-V 2016 for your business, configure test environments to verify the ability of Hyper-V 2016 to run your vital applications, design a cost-effective network architecture for a cloud-centric or hybrid deployment, create and carry out a non-disruptive migration plan, educate your IT administration and technical support staff, and provide ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 investment gives you the highest possible business value.
Progent's Cisco-certified wireless technology consultants can assist you to deploy, administer, and debug Cisco Wi-Fi products including Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
Progent's certified cybersecurity consultants can run NodeZero-based threat assessments to verify your security monitoring and protection systems and policies are properly configured and effective.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
Progent's Microsoft-certified consultants can assist organizations of all sizes to follow leading practices to set up SCVMM 2012 hosts and host groups, fabric, storage, and libraries; plan, implement, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your business to migrate from a legacy edition of SCVMM or from a third-party management system, and Progent can help you to enhance and troubleshoot your existing SCVMM 2012 ecosystem so you get the highest possible return on investment.
Progent offers customized remote instruction for a range of client apps and environments such as Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Project plus Acrobat, Photoshop, Crystal Reports, and Windows 10. Remote instruction offers the benefits of traditional in-person seminars, including immediate communication between clients and teachers, but avoids the expenses of transportation and the challenge of trying to synchronize the schedules of multiple workers. Offered to single students or classes of any size, Progent's virtual training allows the teacher to run the seminar from an online facility and the clients can be spread throughout an office or across the country. Virtual instruction supports powerful teaching aids such as virtual white boards, electronic hand-raising, and collaborative desktops. Classes can be short and targeted to specific subjects or longer in duration and wider in scope.
Progent's CISSP-premier network security consultants can help businesses of any size with any facet of information system security. Progent can help implement cost-effective security solutions that guard a small office against advanced malware attacks or Progent can plan, configure, and manage a comprehensive security environment for hybrid enterprise networks that support onsite, online, and mobile clients sharing IT resources spread over multiple physical datacenters and various clouds.
For enterprises with branch offices in or any area covered by Progent's consultants, Progent's Microsoft-Premier IT consulting professionals and authorized Cisco system specialists offer a range of network consulting services such as project management, SOX compliance, site moves, enterprise security, system design, local or phone-based branch office support, and troubleshooting for data center hosting environments. A Progent IT architect can help you design a multi-site information system that makes efficient use of colocation services and Internet data centers. Progent's Microsoft Certified engineers can help major enterprises plan, deploy and maintain major rollouts of the latest releases of Microsoft products including Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to configure Cisco products for connection solutions that combine simple, high-speed, integrated, and remote networking.
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also supports cost-effective backup to Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises consulting services to assist you to plan, install, manage and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup technology.
Progent's certified Microsoft Office and Microsoft 365 experts can help companies of any size to integrate Office desktop and Microsoft 365 apps including Excel, Office Word, PowerPoint, Outlook, Access, Project and OneNote into a cohesive solution that provides fast ROI and enables better business results. Progent can assist your company to integrate Microsoft Office or Microsoft 365 apps with one another and with other key Microsoft platforms including SharePoint Server, Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent can also assist you to resolve compatibility problems between different releases of Microsoft Office and offers customized online instruction to individuals or teams.
Progent offers a broad array of cost-effective support services to assist your company to deploy, integrate, troubleshoot, and manage workstations and laptops powered by Microsoft Windows, macOS and OS X, or various editions of Linux. Progent can provide onsite or remote technical support for single computers or notebooks or work with you to design and implement a company-wide rollout of new or revised operating system platforms and applications. Progent can also provide consultants and technical workers to assist your company to prepare for and implement a company relocation or merger designed to cause the least possible interruption to your productivity.
Progent's certified security experts can run NodeZero-powered penetration tests to verify your security defense tools and policies are correctly set up and effective.
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, enhancing and troubleshooting Microsoft SCOM environments and offer organizations of all sizes expert remote or on-premises consulting support for SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that provides the performance and availability required to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs based on best practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or on-premises troubleshooting to assist you to remediate critical issues uncovered by Microsoft SCOM 2012.
Progent's certified Windows Server 2022 experts can help your company to plan and carry out an efficient upgrade to Windows Server 2022 that features high availability and that is based on an on-premises system model or a hybrid model that integrates cloud-hosted Windows Server Online with a self-hosted implementation of Windows Server 2022.
Progent's Cisco certified networking consultants offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
System Center Configuration Manager 2016 automates software deployment at scale, simplifies compliance settings management, keeps track of network resources, guards against company data leakage, provides health reporting, allows safe self service, and offers a single control mechanism for administering mixed-OS networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration experts can assist you with any aspect of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.
Progent's Cisco Jabber consultants offer remote or onsite expertise to help organizations of any size to design, implement, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide in-depth support for all the products, technologies and services that go into creating a cohesive Jabber solution including Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP interfaces, Wi-Fi networks, cyber security, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a modern collaboration solution.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to halt the spread of an active ransomware breach. Call 800-462-8800
Progent can assist you to create, deploy and manage a backup plan built around MSP360 Backup software to protect your IT resources hosted on any leading public cloud. Progent offers end-to-end monitoring and management to protect against data loss resulting from user miscues, system error, ill-intentioned insiders, and malware attacks like ransomware.
Remote continuous network monitoring, automated alarms, and actionable analytical reporting are vital to maintaining the health of your network and avoiding preventable and costly disruptions. Remote Monitoring and Management technology has advanced so far that businesses of all sizes can afford a level of protection that was previously limited to enterprises. Progent can provide several RMM options available as low-cost service packages created to assist you to identify and fix a an array of network problems before they get big enough to hurt your business.
Progent provides network services for mid-size businesses with 100 to 250 system users. The medium size company or office has traditionally been an overlooked segment of the market for network support services. The cost structures and support access models of large outside support firms make them too expensive for the typical mid-size business or small medium business (SMB), which commonly has a minimal information technology budget with which to support an information system whose advanced technology and sophistication are often similar to the information systems of much bigger companies. Progent's service delivery model, which takes great advantage of remote service, virtual network infrastructure and 24x7 server monitoring, significantly reduces the IT support costs of a small-medium business while providing the mid-size organization with enterprise-level support from certified, IT experts with background in a broad array of midsized business network solutions. If your medium size organization or small business is searching for the quality of network support needed by a mid-size organization without paying big-company prices, contact Progent.
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that incorporates machine learning technology and expert services to deliver comprehensive endpoint detection and response (EDR).
Progent's Microsoft consultants can assist you to assess the value of Microsoft Lync Server for your business and can assist you to design and carry out an installation of Microsoft Lync Server 2010 that centralizes the administration of Instant Messaging and Presence and improves the productivity of your office employees, at-home workers, and smartphone users. Progent can in addition assist your company to perform an efficient migration to Lync Server from Microsoft Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can use Lync Server to improve the collaborative capabilities of Microsoft Office applications, and provide online seminars and continuing technical support for Microsoft Lync Server and other Microsoft technologies.
Progent delivered a wireless integration solution that allowed a school to improve productivity and eliminate the ongoing expense of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting separate locations as far as 2.5 miles apart and can extend to even longer distances. This wireless alternative offered improved bandwidth and reliability than recourse to amplifying the 802.11b network, and since it uses the 5.8Ghz band it offered immunity to outside interference.
System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and maximum availability for key workloads by offering centralized, mixed-platform tracking of physical and virtual resources installed across local datacenters and private and public clouds. Progent's consulting team can provide advanced remote and onsite support to assist organizations of all sizes to design, implement, tune, update and troubleshoot Operations Manager 2016 solutions. Progent can help you to migrate to SCOM 2016 from earlier releases of Operations Manager or from other IT infrastructure monitoring platforms, or integrate a variety of monitoring systems into a cohesive IT management solution. Progent can also show you how to expand your SCOM 2016 environment to incorporate resources based in public clouds such as Microsoft Azure and Amazon AWS.
Lync 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional PSTN voice communication. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint and Office or cloud-based Microsoft 365 and streamlines management through integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating VoIP equipment and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence experts offer remote and on-premises support services to help you to manage and repair your existing Lync Server 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also help you to design and execute a smooth Skype for Business migration or a migration to Microsoft Teams.
Progent provides national remote phone support and troubleshooting services for companies that operate networks based on versions of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft technology. Online network consulting offers optimum leverage for your information technology dollar by extending client efficiency and limiting the hours charged for computer repair services. Sophisticated remote access technology and skilled technicians and engineers allow Progent to handle most IT issues without wasting time and money by going to your site. In the vast majority of situations your network problems can be remediated by telephone or via a combination of phone help and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA and CISM certified security professionals to assist with the toughest network problems.
Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants offer online or onsite integration and troubleshooting services to assist you to design, configure, upgrade, optimize, administer and troubleshoot Aironet Wi-Fi AP environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your wireless environment with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise connectivity solution that is simple to manage and expand. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, location and setup of Aironet wireless APs to accommodate your unique workplace layout, construction, and expected workloads.
Microsoft 365 Exchange Online allows you to use cloud-based servers, mailboxes and other Exchange components to lower capital expense and management overhead. You can configure Exchange Online to host all your mailboxes, or you can set up a hybrid architecture that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote technical support to assist your small businesses to evaluate the benefits of Exchange Online, plan a network topology that aligns with your functional requirements and budget, carry out a non-disruptive move from your existing Exchange system to one that incorporates Microsoft 365 Exchange Online, train your management team and users, and deliver ongoing consulting and troubleshooting.