Progent's certified consultants can assist you to evaluate the potential benefits of Hyper-V-powered server virtualization for your company, perform pilot implementations to verify Hyper-V's compatibility with your production applications, evaluate your network and server infrastructure for optimal operation with virtualization technology, assist you in migrating to Microsoft Windows Server 2008 and setting up Hyper-V, educate your IT staff to monitor and administer Hyper-V, provide world-class consulting help for enhancing the security of your virtual machines, design and test business continuity procedures that maximize network availability, and provide continuing consulting and technical support including affordable remote troubleshooting and turn-key Help Desk services.
Progent's non-stop interoffice connectivity and 24x7 system connection consultants can help small businesses create fault tolerant Interoffice connectivity by means of redundant system architectures with automatic failover. Progent's Cisco Certified Internetwork Experts can design and deploy high-availability Inter-office connections supported by fault tolerant EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over can provide economical 24x7 interoffice connectivity.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E AP consultants offer affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent provides Microsoft Windows 2003 Cluster Server support to help your company deploy non-stop server clusters designed to provide 100% uptime. Clustered Windows servers for non-stop networks include Microsoft Windows 2003 Cluster Server, SQL Cluster, and Microsoft Exchange Cluster. By assisting you t create fault-tolerant server clustering environments around Windows Clustered Server 2003, Progent's Certified Windows professionals ensure that your high availability clustered servers are configured to optimize the competitive value of your information system.
Microsoft allows you to create seamless hybrid ecosystems that integrate Microsoft 365 and local Exchange systems. This allows you to have some mailboxes located at your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is carried out on schedule and on budget.
Cisco's wireless IP phones are industrial-grade Wi-Fi handsets intended for professionals who are on the move within campus, hospitality, retail or other environments where IT management requires portable phones that offer more administrative control, security and durability than is achievable with the BYOD style of mobile collaboration. Integration of Cisco's wireless VoIP phones typically demands that you set up and fine tune numerous key pieces of your wireless environment including APs, routers and switches, Cisco wireless LAN controllers, and management software. Progent's certified consultants can provide online and onsite support to help your organization create and administer a Cisco wireless VoIP phone deployment by providing services that can range from troubleshooting the configuration of an IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.
Progent can help companies of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower equipment expense. Azure offers a wealth of cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and resources and make sure that you sidestep the common mistakes small organizations make when migrating to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and to integrate iPhones and iPads and Google Android handhelds.
Progent's managed services for software/firmware update management offer organizations of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and tracking updates to your virtual and physical; servers, endpoint devices scanners, infrastructure appliances like routers and wireless APs, and Internet-of-Things (IoT) devices like alarms and robotics.
Remote 24x7 monitoring, proactive alerts, and actionable reports are crucial to preserving the proper operation of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that companies of any size can afford a degree of network stability that was once limited to enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions available as economical services created to help your company to identify and resolve a an array of IT network problems before they get big enough to disrupt your business.
Widows Server 2012 R2 Hyper-V improves virtualization in important areas such as secure multitenancy, flexible infrastructure, cloud support, expandability and performance, and fault tolerance. Progent's Microsoft-certified consultants can assist your business to benefit from Hyper-V to install and manage virtual servers to cut network costs and improve productivity.
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.
Stealth intrusion testing is an important part of any comprehensive network security strategy. Progent's security professionals can perform thorough penetration tests without the awareness of your organization's internal IT resources. Stealth penetration checking uncovers whether current security defense tools such as intrusion detection alerts and event log analysis are correctly set up and actively monitored. Progent can provide continuous autonomous penetration testing to define your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, stolen credentials, overlooked patches, and ill-advised IT product defaults can be chained together by threat actors into the multi-vector attacks typical of the latest variants of ransomware.
Progent's engineers can provide a range of technical services to assist organizations of any size to deploy, administer, and support networks that incorporate workstations, notebooks, tablets, or Windows phones powered by Windows 8.1. For larger organizations, Progent's senior project management consultants can assist to set up test labs to evaluate Microsoft Windows 8.1 and develop and execute Windows 8.1 migration plans based on proven methodologies.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that includes machine learning technology and expert services to deliver comprehensive endpoint detection and response.
Progent can help your organization in any phase of your upgrade to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core as a host for Exchange; planning HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and implementing Windows Hyper-V; setting up hardware load balancing; setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.
Progent's Microsoft certified consultants offer a variety of consulting services for Microsoft Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft accounting package and corporate management solution based, like all Microsoft accounting tools, on the scalable and familiar foundation of Windows technology. Dynamics GP 2010, the most recent version of Microsoft accounting software in the Microsoft Dynamics GP family, offers a cost-effective tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP is easy to install and configure, and with its modular design you can purchase only the capability you currently require, with the option to expand users and enlarge functionality in the future. Progent's Microsoft Dynamics GP/Great Plains Software consulting engineers can show you how to install, customize and administer Microsoft Dynamics GP/Great Plains 2010 as well as earlier versions of Dynamics GP/Great Plains.
ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by tracking the state of vital assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT staff and your assigned Progent engineering consultant so any potential issues can be addressed before they can disrupt productivity.
Progent offers national urgent help and consulting services for businesses that operate networks powered by variants of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Remote IT help offers optimum return for your IT budget by protecting client productivity and shortening the hours charged for computer repair services. Advanced online support utilities and experienced technicians and engineers allow Progent to solve most IT problems without wasting time and expense by traveling to your site. In most of cases your IT problems can be remediated by telephone or through a combination of telephone help and remote access. Progent can offer the services of Cisco certified CCIE network experts and CISSP and ISSAP premier security specialists to help with the most challenging network issues.
Progent's Linux consulting experts provide small and mid-size businesses and software developers assistance with managing and supporting Linux computers that run with Microsoft-based technology. Progent can give your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad array of expertise provides you with a convenient one-stop consulting firm to show you how to create and manage a protected and reliable cross-platform network and communications environment that supports Linux and Microsoft interoperability by combining MS Windows with leading Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent can provide affordable online support from engineers skilled in a wide range of products and technologies that provide solutions for protecting Microsoft Windows, Mac, and Linux servers and workstations as well as notebooks and handhelds. Progent offers help for leading data protection products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can assist your company to install, upgrade, or maintain backup solutions for a range of environments including on-premises, edge to datacenter, cloud-based, or a mix.
Progent's Windows 11 consultants can provide an array of services to support Windows 11 including cloud and hybrid solutions, mobile device management, teleworker access, data and identity security, streamlined provisioning, and Call Center support.
Microsoft SQL Server 2016 offers significant improvements in speed, scale, security, uptime, BOYD integration, and integrated BI. Innovations include PolyBase for handling SQL and NoSQ databases simultaneously for big data applications, R language integration, Dynamic Data Masking, Mobile Reports, and centralized management of on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to assist organizations of any size to configure, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Microsoft Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, as well as VoIP and PSTN voice communication. Microsoft Lync 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office desktop or Microsoft 365 and streamlines management through integration with Active Directory. Lync can also reduce capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide remote and on-premises support services to assist your company to manage and repair your current Lync Server 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product. Progent can also help you to plan and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Citrix offers a comprehensive line of platforms that deliver advanced manageability, scalability, and responsiveness for server virtualization and for server-based distribution of Windows desktops and applications. For managing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can help you to assess the strategic advantages of Citrix virtualization products and help you plan, test, implement, troubleshoot, and maintain Citrix solutions.
Microsoft Systems Management Server provides extra capability for change and configuration management of Windows-powered systems via introducing Feature Packs. Feature Packs lower the net administrative expense of managing and deploying software products by making it easier to copy system images, control mobile devices, and run management tools. In addition to advising you about techniques to save management costs by installing SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT projects involving processes that Feature Packs are designed to streamline. Progent's migration and upgrade services can minimize spending and eliminate business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can help you develop sensible procedures and standards to manage PDAs and smart portable communication devices so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to design a security plan that incorporates standards, processes and IT products to keep your IT network safe.
Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting consultants offer online and on-premises support to help you create and maintain a Cisco wireless IP phone solution by delivering integration services that can range from debugging the set up of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
Progent's IT outsourcing packages provide affordable network support for mid-size corporations. Whether it involves planning system architecture, creating an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or creating an on-line eCommerce solution, outsourcing your network technical services can smooth out expenses and eliminate uncertainties, permitting network service budgets to increase in a more linear and manageable manner than is possible by amassing a large, all-purpose internal IT staff. Progent's Outsourcing White Paper and datasheets explain how Progent can help you build a protected and robust system foundation for your critical Windows-powered business software including Windows Server 2008, Exchange Server 2007, and SQL Server.
Progent makes use of the Flexential Tampa colocation center mainly to provide private cloud hosting services. Progent maintains a group of IT experts based in the Tampa area, and Progent can also provide online support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware specialists, and veteran DRBC planning experts. Progent can also help your business to plan and carry out a move to the Flexential data center with services such as planning solution architecture, specifying hardware, system setup and validation, troubleshooting, streamlining remote management, and training your IT staff.
Our Experts Group offers support in key fields that include Macintosh integration and applications; Expertise for Linux, UNIX-based, and Sun Solaris environments; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Strategic and vertical program support; CIO, business analyst, and project logistics outsourcing; Special applications development and deployment; Web, electronic business, EDI, and client portal design and deployment; Database management and efficiency consulting; Management information consulting; and Telecom architecture consulting.
Progent's expert support team can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes network disruption, reduces long-term service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-site upgrades, Progent offers the experience to finish your move rapidly and affordably. Progent's Microsoft Exchange 2007 help, repair, and design services include expertise with the integration of outside vendor enhancements of Exchange 2007 Server and the design of unified messaging implementations based on Microsoft Exchange 2007 Server.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to design and implement an efficient upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with an on-site installation of Windows Server 2022.
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, enhance and debug their networking appliances such as routers and switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that network diagrams are always updated, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and sends notices when issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, locating devices that require important software patches, or identifying the cause of performance issues.
Progent's Cisco-certified Wi-Fi integration experts can help organizations to configure, administer, and debug Cisco wireless devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent can help your business in any and all facets of your upgrade to Exchange Server 2016 such as planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing for high-availability CAS services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's ProSight Virtual Hosting service combines advanced virtualization technology, a state-of-the-art data center, and the technical services of Progent's Microsoft-certified engineering team to provide small companies with a comprehensive information technology outsourcing solution that enhances network availability and security, eliminates management distraction, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize business can have each of its operating system platforms and critical business application servers hosted in a safe and reliable data center on a fast, non-stop virtual server configured and supported by Progent's computer service professionals.
Progent can give you access to programmers who can customize your Microsoft Dynamics ERP, MRP, and financial system packages to meet your unique business needs. Progent's Microsoft-certified consultants provide expertise in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management System. Progent also provides custom e-Commerce consulting support for safe, corporate-wide information sharing plus interfacing with CRM packages.
Progent's certified SonicWall firewall consultants can show you how to integrate, manage, and update SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete security solution and build protection into your business processes.
Small to mid-sized businesses can now enjoy all the benefits of Operations Manager 2007 and in addition have quick access to Progent's Microsoft Certified network consulting experts. With Progent's economically priced IT support packages, small businesses can choose a basic System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent supports Operations Manager to offer small company networks enterprise-class availability, security, and productivity.
Progent offers a broad range of cost-effective consulting and support services to help your company to install, configure, troubleshoot, and administer workstations and notebooks based on Windows, macOS and OS X, or popular versions of Linux. Progent can offer on-premises or online help for individual machines or laptops or work with you to plan and implement a large-scale migration to new or updated OS platforms and business applications. Progent can also provide engineers and technical workers to help your company to plan for and complete a company move or consolidation designed to produce the least possible disruption of your productivity.
Widows Server 2012 R2 Hyper-V advances the power of virtualization in key areas such as multitenancy, agile network infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consulting experts can help your company to take advantage of Hyper-V to deploy and maintain virtual servers to cut IT costs and improve productivity.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small company's servers in a solution that delivers the maximum level of availability and scalability and is in addition easy to move to any data center. ProSight Virtual Hosting and management options are built on proven virtualization architectures that allow small and midsize companies with multi- platform environments to save dramatically on the expense of capital investments, system support, and IT administration while benefiting from enterprise-class reliability and an unmatched degree of vendor independence.
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, functions as the heart of Cisco's communications and collaboration platform. Cisco Unified CM and Cisco Unified Communications Manager Express (CME) offer a modern IP-PBX by integrating with unified messaging apps such as Cisco Unified Communications Manager IM and Presence Service, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver effective and budget-friendly remote and on-premises expertise to help businesses of any size to build and administer Unified CM environments by providing Cisco Unified Communications Manager integration and troubleshooting consulting services that add optimum business value. Progent can help with any facet of CUCM configuration and debugging in areas such as integrating VoIP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, creating UCS server failover solutions for survivability, performance tuning, and integration with Exchange Server and Skype for Business.
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and medium-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical appliance built by Barracuda or a virtual appliance with similar features but which utilizes your own storage hardware. Barracuda Backup protects critical company data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting services to assist you to plan, integrate, operate and troubleshoot a BDR system built on Barracuda Backup.
Progent's SonicWall firewall experts can help you integrate, manage, and tune SonicWall firewall/VPN appliances including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into an end-to-end security plan and build security into your business operations.
Microsoft SQL Server 2005 delivers powerful, standardized tools to IT experts and information workers, lessening the difficulty of designing, deploying, managing, and accessing company information and database programs on platforms ranging from mobile devices to corporate information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and broad knowledge in designing and building information-based, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent can assist businesses of any size to migrate any part of their network infrastructure to Microsoft Azure. This can streamline IT administration and reduce equipment expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and resources and ensure you sidestep the typical errors small organizations make when moving to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure firewalls and VPN tunnels and also to manage iPhones and iPads and Google Android smartphones and tablets.
Progent's network professionals can assist you to analyze the possible advantages of Hyper-V-based server virtualization for your business, conduct test implementations to validate Hyper-V's operation with your production software, assess your network and server architecture for smooth operation with virtualization technology, assist you in migrating to Microsoft Windows Server 2008 and configuring Windows Hyper-V, educate your network management personnel to track and administer Hyper-V, provide expert consulting support for enhancing the protection of your virtual servers, establish and test disaster recovery procedures that maximize system uptime, and deliver continuing consulting and maintenance including affordable online repair and turn-key Help Desk services.
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a reliable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted architectures and also supports low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite consulting services to help you to plan, deploy, optimize and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup.
Progent is one of the most qualified information technology support companies for creating email and messaging systems powered by Exchange 2000. Progent specializes in helping small businesses get the full advantages of Exchange Server 2000 for common scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 Server administration.
Progent can deliver comprehensive online consulting for all technical areas common to small company IT networks and offers an array of vital, on-demand support services including a temporary Chief Information Officer to offer advanced planning and budgeting capability, a Technical Response Center for help desk support, 24x7 remote monitoring, spam/virus protection as an outside-the-firewall service, project management help for critical projects like site relocations oroperating system upgrades, connectivity experts for designing high-performance and reliable infrastructure, security specialists to verify information safety and compliance, disaster recovery experts to design and document business continuity plans, and software programmers to write, enhance, or repair business applications.