Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide web-based management and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper level of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Microsoft Windows 8.1 is designed to power devices from smartphones and tablets to power-user desktops. A wealth of new and improved features, including its touchscreen interface and signature live tiles user interface, provide a wide range of advantages for companies who know how to put them to work. Progent's Windows experts can help bring your business up to speed with Microsoft Windows 8.1 and make sure you derive significant competitive advantage from the operating system's many technical enhancements.
Progent's Microsoft authorized Consultants provide several service programs to help mid-size and large businesses develop an efficient and productive in-house Computer Support Help Desk Call Center. Progent's consulting services include Return on Investment analysis, process study and enhancement, management reporting, education of in-house personnel, and documentation of procedures. Progent's Software Selection and Integration Services help businesses analyze the numerous high-quality Help Desk application programs on the market and decide what packages may be excessively expensive, miss critical capabilities, or align poorly with your company's corporate culture. Progent also provides short-term staffing for businesses who need to reinforce their in-house Help Desk staff for special tasks or to substitute for absent or incapacitated workers.
Progent's Wi-Fi site survey and predictive modeling make it easy to design, install and debug a Wi-Fi LAN adapted to your environment, offering your business a wireless solution that has the coverage, performance, density, Quality of Service, security, and hand-off ability your business requires. Wi-Fi site survey services from Progent include remote predictive modeling for planning a wireless LAN and on-premises survey services for validating, optimizing, and troubleshooting a functioning wireless LAN.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to halt the progress of an active ransomware attack. Call 800-462-8800
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to resolve problems that are within their comfort zone, Progent can concentrate on delivering hard-to-find services where Progent faces few competitors. Mid-size businesses who utilize familiar freelance consultants or who maintain in-house IT staffs benefit when Progent transfers information about critical technology and tested processes to make their IT environments more reliable, secure, and efficient.
Cisco's Small Business 100, 300 and 500 family of APs are Linux-based devices designed as entry-level wireless solutions for light workloads. Progent's Cisco CCIE Wi-Fi network consultants can provide online or onsite configuration and debugging support to assist your organization to plan, configure, upgrade, tune, administer and debug Cisco Small Business wireless access point environments of any size or topology.
Progent can assist your organization in any facet of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V; setting up HLB; building DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and configuring Outlook.
Microsoft Exchange 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features as well as a redesigned structure. These improvements affect vital IT areas such as ease of administration, high availability (HA), compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can help you evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient test and deployment strategy, and educate your IT staff to manage your Exchange 2013 solution. Progent can also provide affordable remote consulting and support and management services for Exchange 2013.
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides more control over intranet applications while supporting enhanced productivity by making these applications accessible to authorized remote users. ISA Server helps protect business applications, services, and data across all network components with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server experts can show you how to plan, install, set up, and maintain ISA Server on your system so that your company achieves a smart and economical combination of security, productivity, and performance.
Progent's network consultants can assist your company to automate desktop PC update and patch deployment by providing support for administration tools that include System Center Configuration Manager, Systems Management Server, and Windows Server Update Services.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer centralized management and automation of modern cybersecurity features like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and carry out an efficient upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's security services to create and centrally control network environments that include local offices, data centers, and cloud resources.
Progent can assist you to design, implement and administer a backup/restore solution built around MSP360 Backup technology to protect your resources hosted on any leading public cloud. Progent can provide monitoring and management to prevent data loss caused by user miscues, software errors, malicious insiders, and external attacks such as ransomware.
Microsoft Lync Server 2013, renamed Skype for Business, enables organizations of all sizes to build a manageable and protected communications environment that supports the modern Bring-Your-Own-Device computing style with instant messaging (IM), presence, audio/video and web conferencing with app sharing, and both IP-based and PSTN telephony across a broad range of desktop and mobile devices. Progent's certified Lync 2013 consultants and network integrators can assist your company to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or hybrid model suitable for your current and long-term plans, deploy Lync 2013 in a way that expedites your ROI, and provide live webinar and on-premises training to your management staff and end users. Progent has expertise in key pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync 2013 with key Office and Microsoft 365 apps including Outlook clients and PowerPoint.
24/7 Cisco and Microsoft Arkansas - Little Rock, AR, Fort Smith, AR, Fayetteville, AR, Jonesboro, AR Consultancy Services Company Service Provider Arkansas
The Contact Center support model adopted by Progent's Technical Response Center gives small and midsize companies an dependable option to dependence on freelance service individuals by offering broad technical knowledge accessible to numerous support teams, optional 24x7 access to emergency assistance, escalation capability to appropriate experts for handling the most intractable issues, support consistency and reliability, quick follow-up enforced by veteran IT service administrators, a choice of easy-to-use mechanisms for requesting service jobs, and excellent progress visibility made possible by ticket tracking and accessible through a web portal.
Progent provides Windows 2003 Cluster Server consulting to help your business utilize fault-tolerant server clusters that can provide 24x7 uptime. Clustered Windows servers for zero-downtime systems include Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Server Cluster. By assisting you t create fault-tolerant server clustering solutions based on Windows Server Cluster 2003, Progent's Premier Windows experts make sure that your high availability clustered servers are set up to maximize the business value of your IT network.
Progent provides nationwide online phone support and consulting services for businesses who run UNIX or Linux networks or whose information systems feature a mix of UNIX/Linux and Microsoft Windows technology. Online technical support offers optimum leverage for your information technology dollar by extending user efficiency and limiting the hours charged for network repair services. Sophisticated online support utilities and skilled service specialists and consultants combine to enable Progent to solve the majority of IT problems without squandering time and money by going to your location. In most of situations your IT issues can be dealt with by telephone or through a mix of telephone help and online access. Progent can offer the services of Cisco CCIE network engineers and CISM premier security specialists to assist you with the toughest network problems.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to contain the progress of an active ransomware breach. Call 800-462-8800
Small to mid-sized companies can now get all the advantages of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progent's Microsoft and Cisco Premier IT support experts. With Progent's economically priced IT service packages, small businesses can choose a basic System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to provide small company information systems world-class reliability, protection, and productivity.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, retrieve and protect information related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as half of the time spent searching for critical information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it.
Progent's IT outsourcing support offerings for small businesses feature planning 2003 Server, Microsoft .NET Server, and Microsoft BackOffice environments, coordinating migrations Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and on-premises troubleshooting, fixing chronic integration problems, and creating a comprehensive security plan. Progent can show you how to maximize system availability and throughput via zero-downtime technologies, resilient network architecture, and proactive network monitoring. Progent also offers special project assistance for major migrations and can assist with requirements assessment, product identification, bill of materials development, vendor qualification, procurement logistics, and professional documentation. Progent's IT outsourcing service also includes training for office productivity products such as Office XP.
For more than two decades, Progent's consultants have delivered budget-friendly IT design, integration, debugging, cybersecurity, and development for information networks of all sizes.
Progent's network consultants can assist your company to streamline desktop PC update and patch management by delivering support for management solutions that include Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services.
Cisco's security and remote connectivity solutions for small to mid-size businesses represent a full range of manageable protection hardware and software to help safeguard your wired and wireless information system. Cisco's Virtual Private Network product family includes routers and switches, firewalls, and Virtual Private Network access concentrators. Progent's expert consulting staff includes experienced specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, and additional Cisco protection solutions that align best with your corporate objectives.
Progent's CISSP-premier cybersecurity experts can assist businesses of all sizes with any aspect of IT security. Progent can create efficient security solutions that guard a small business against advanced threats or Progent can design, deploy, and monitor an end-to-end security strategy for hybrid networks that support local, online, and mobile clients accessing network resources spread over multiple physical sites and public and private clouds.
Progent's Citrix consultants can help your business to plan, deploy, administer, and troubleshoot a virtual application delivery solution built on Citrix XenApp. Progent's Cisco CCIE network engineers can show you how to optimize your infrastructure for delivering server and client-side applications, and Progent's remote datacenter support consultants can assist you to manage and maintain a remote datacenter that offers high uptime, advanced protection, and fast recovery.
Progent can provide comprehensive help for every phase of your Microsoft Exchange Server 2010 migration with services that include outsourced or co-sourced project management services, site analysis, project planning, specification of new software and equipment needed, suggested sourcing, pilot testing at customer site or at Progent's testing facility, setting up transitional coexistence between Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the previous servers, and webinar training for client's IT staff and users.
Cisco's Catalyst line of wireless controllers simplify the management of wireless LANs by unifying the configuration and control of Wi-Fi access points, optimizing wireless throughput by reducing the impact of RF congestion, enhancing wireless uptime with rapid failover, and hardening data security by detecting threats and analyzing network traffic based on user type and locale. Progent can help you to deploy Cisco wireless LAN controllers to manage wireless networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's latest wireless controller technology.
Progent offers the support of a certified VMware VCDX consultant to help your organization plan, configure, manage and troubleshoot VMware vSphere-based virtualization ecosystem for on-premises networks, private and public clouds, or hybrid deployments. Progent offers advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has in-depth understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and public cloud and hybrid cloud environments that provide high availability, data security, and disaster recovery.
Configuration Manager automates software provisioning at scale, simplifies security and compliance settings management, keeps track of network resources, guards against corporate data leakage, performs health reporting, allows safe end-user self service, and offers a common control mechanism for managing mixed-OS networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can assist you with any aspect of planning, installing, using and troubleshooting a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
Progent has been providing SharePoint support since the initial SharePoint product was released over two decades ago, and Progent has the scope of IT know-how to assist organizations of all sizes to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that add substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist your company to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from another collaboration environment; determine whether an in-house, Cloud-based or hybrid deployment is most sensible for your organization; and select the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management support or can help in specific tasks associated with your SharePoint 2013 migration.
For large businesses, Progent can supplement in-house IT staffs by providing world-class experience in supporting critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the nationwide or worldwide enterprise with branch offices, Progent can act as a transparent nearby supplement of corporate IT management. Progent's enterprise support services include corporate-wide security, remote branch office support, system architecture, Sarbox conformance, project planning, and top-level service for multiple location office environments based on Enterprise Windows 2000. Progent can provide field engineers and specialists to assist with a campus move or branch move, or a system designer to assist with setting up or using an Internet Data Center or co-location site.
Progent's seasoned ransomware recovery experts can help you to reconstruct a network damaged by a ransomware virus like Ryuk, WannaCry, Hermes, or MongoLock.
A centerpiece of Progent's Network Operations Center (NOC) is its effective integration of NinjaOne RMM, a comprehensive remote monitoring and management solution which facilitates automated alerts and rapid incident response.
Progent's support services for patch management offer businesses of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, applying, and tracking updates to your servers, such as scanners, network appliances such as routers and Wi-Fi APs, and IoT devices like sensors and robotics.
For custom program development, Progent can supply software design consultants to produce line-of-business applications in areas such as commercial transaction webs, web development, Microsoft Dynamics products such as Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Microsoft IIS to create company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide experts in a wide array of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Forefront TMG 2010 is based on the proven security capabilities of Internet Security and Acceleration Server 2006 and provides a easily administered Internet gateway that delivers a one-server platform for a variety of security functions including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security reporting capabilities, permits custom reports generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual machine to cut costs and enhance recoverability. Progent's Microsoft-certified engineers can assist your company to plan and execute test and production implementations; interface Forefront TMG 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server 2010, and SharePoint; install Microsoft Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also help you to migrate smoothly to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Before Progent's MOM-based solution, system problems were approached reactively, once users complained about them. With the benefit of proactive, computer generated warnings and trend reports created by MOM, Progent is now able to anticipate server problems before they grow to be serious enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can resolve incipient problems before customers suspect that the problems are there. Progent has expertise with MOM 2005 and MOM 2000 to deliver small company networks enterprise-class availability, safety and performance.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Microsoft SQL Server 2005 delivers powerful, standardized tools to IT professionals and network users, reducing the complexity of creating, deploying, managing, and using company information and analytical programs on platforms ranging from handheld devices to corporate information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consulting firm with hands-on experience and broad knowledge in designing and building information-based, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Progent can provide affordable remote support to help companies to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
Progent's remote connectivity and wireless synchronization specialists can assist your business to design and deploy connectivity solutions for remote desktop PCs, notebooks, and smartphones so they work tightly with your information network, allowing you to optimize the efficiency of your off-site workers.
Progent's Microsoft-certified Windows 11 consultants offer an array of services to support Windows 11 such as cloud integration, mobile management and synchronization, telecommuter access, data and identity security, automated deployment, and Call Center services.
Medium-size companies can derive all the advantages of System Center Operations Manager 2007 and have quick availability of Progent's Microsoft and Cisco Premier Certified IT consulting professionals. Thanks to Progent's affordably priced network support programs, mid-size organizations can select a basic co-sourcing package based on Operations Manager with server monitoring, proactive warnings, in-depth system analysis, Help Desk support, and remote troubleshooting. For businesses with mission-critical applications who need zero-downtime networking, Progent can provide a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide mid-size business information systems world-class availability, security and productivity.
Key features of Microsoft Dynamics GP/Great Plains software include a modular structure that lets you license just the functionality you need, a standardized architecture based on Microsoft technologies to safeguard your investment and offer a highly integrated environment, advanced reporting services that permit you to track all activities, revenues and expenses and sales trends, compatibility with Microsoft Office to enable access to business data, the ability to integrate information from almost any database or desktop application into Microsoft Dynamics GP/Great Plains, and an open design that makes it easy to create custom programs. Progent can show you how to configure and maintain a reliable, secure server and communications network to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP support professionals to help you turn the powerful features of Dynamics GP accounting into a productive business solution.
Progent has supported Dynamics GP and Great Plains ERP software for over two decades and Progent has provided system integration, software development, training, and troubleshooting services since the product's debut. Progent offers in-depth expertise for upgrading legacy Dynamics GP/Great Plains ERP systems. Progent can help you to plan, test, and carry out an efficient upgrade from a an outdated version to the current release of Microsoft Dynamics GP.
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, distributed, and cloud environments and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises consulting services to assist you to design, deploy, optimize and troubleshoot a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup.
Progent's private cloud hosting service enables small and midsize organizations to run key applications such as SQL and Exchange from a hardened Tier III data center on fully redundant equipment with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup and restoration. Smaller organizations can use Progent's private cloud hosting service to eliminate major capital costs for the acquisition, upkeep, and operation of network equipment and data center facilities while achieving the highest levels of network availability and security.
Progent's work environment will make you a more capable consulting professional by improving your information technology knowledge and increasing the loyalty of your customers. Progent makes good on this commitment by recruiting the best consulting talent for you to work with, offering a state-of-the-art network and communications architecture, running custom software utilities to enable the highest level of service, and by optimizing our operational structures for finding and keeping clients.
For more than 20 years, Progent has provided budget-friendly IT design, integration, troubleshooting, cybersecurity, and development for information networks of all sizes.
Progent offers affordable online assistance to help you to plan, deploy, and fix any facet of your iOS and Windows integration efforts and is available for short-term tasks to help you get past occasional technical bottlenecks or major engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you create or support a resilient, protected and efficient network infrastructure that aligns with your computing model. Progent also offers online and on-premises training to help manage and use your iPhones and iPads in a secure, team-oriented environment that maximizes the business value of your IT network.
Progent's certified Windows Server 2022 consultants can help your company to design and implement a cost-effective migration to Windows Server 2022 using a self-hosted system architecture or a hybrid model that integrates cloud-based Windows Server Online with a self-hosted installation of Windows Server 2022.
Progent offers the support of a senior consultant with years of hands-on experience installing, managing, and upgrading immersive telepresence platforms from top-tier vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can work with your in-house network management team, your ISP, and your telepresence platform supplier to help your company maximize the strategic value of your video conferencing solution.
Progent's Microsoft and Cisco-certified consulting engineers can help your organization to assess the benefits of Microsoft Exchange Server 2010 for your company and can help you to design and carry out an efficient migration to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will provide fast payback by increasing your productivity, lowering the cost of hardware and support, streamlining management, and integrating your vital communications technologies.