Progent offers cost-effective online consulting to help companies of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies.
The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 10 years of support in Microsoft integration, assures you success in identifying the version and configuration of Windows 2003 Server that aligns best with your business strategy. Progent can also help you with designing, installing, managing and troubleshooting sophisticated information technology applications powered by Windows Server, and can assist your migration from Windows 2000 Server or Windows NT.
ProSight Data Protection Services ECHO provide small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates and monitors your backup activities and enables rapid recovery of critical data, applications and virtual machines that have become lost or damaged due to component failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your critical data.
ProSight Data Protection Services ECHO provide small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services automates your backup processes and enables rapid restoration of vital files, apps and VMs that have become lost or corrupted due to component breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery specialists can provide world-class support to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your business-critical data.
The Progent Test and Training Lab located at the QTS Data Center can be used for testing line-of-business applications, developing efficient migration methodologies, assessing and optimizing performance, designing or verifying business continuity strategies, mitigating compatibility issues, and establishing training environments for new technologies. For Progent clients who lack adequate in-house resources to configure effective pilot environments, the lab reduces capital costs and technical risk while keeping vital IT projects on schedule.
If your organization does not require urgent remote help but you think you will require assistance with your network in the near future, you can save time and expenses and guarantee that the right expertise will be ready when you need it by contacting a Progent sales specialist and registering as a client. For more information, call 800-993-9400 or send email to firstname.lastname@example.org.
Progent offers the services of an accredited consultant with an extensive background deploying products from the leading telepresence providers including Cisco, Polycom, and LifeSize and can assist your company to design, configure, upgrade, or maintain a video conferencing solution that protects your current investment and optimizes the strategic value of your information system. Progent can also provide the services of network infrastructure engineers who can help businesses of all sizes to create and maintain a network that delivers the speed, reliability, protection, and scalability required to support your telepresence solution.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer economical online and on-premises expertise, application development, and technical support services for businesses of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist customers plan and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based components into a seamless intranet solution.
Progent's staff of Microsoft and Cisco Certified experts average longer than ten years of hands-on professional experience, in the trenches of network support, executing a broad variety of IT projects for a large array of clients. Every Progent consultant shares a proven set of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its support staff. This guarantees that you get not only expert technical capability, but also a consultant with field-tested methods for using technical knowledge to fix real-world network problems efficiently.
E-Mail Guard is Progent's economical antispam and virus protection managed service that offers small companies enterprise-quality protection from spam, viruses, directory harvesting, and other varieties of email-borne assaults on IT networks. E-Mail Guard is powered by Postini's perimeter management technology, a full library of web-managed antispam and virus protection services that stop email attacks before they are able to penetrate the company firewall. Perimeter Manager also allows administrators track and control their email systems, irrespective of server platform, hardware type, or geographic location.
Progent offers small businesses two ultra-affordable network security inventory packages that provide, at a preset price, remotely administered inventory scans of your network security profile which are analyzed by professional information security specialists who assess the results of the remote scan, present objective evaluations of your current security vulnerability, and make suggestions for enhancements. Progent offers two complementary network security evaluation packages for external and internal security scanning that are priced to meet the budgetary realities of small companies while providing enterprise-quality assessments of your network's exposure to attack.
Cisco's wireless VoIP phones are industrial-grade wireless devices designed for professionals who are on the move within office, hospitality, retail or other environments where IT management wants user endpoints that provide more administrative control, data security and ruggedness than is achievable with the BYOD style of mobile collaboration. Successful integration of Cisco's wireless VoIP phones typically requires that you configure and optimize numerous components of your wireless environment such as wireless access points, routers and switches, wireless LAN controllers, and call management software. Progent's certified consultants can provide remote and on-premises assistance to help your organization create and maintain a Cisco wireless IP phone deployment by providing integration services that can range from debugging the configuration of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of a campus.
By using virtual server technology, companies are able to operate many virtual servers on one physical server. Virtual server technology allows businesses to enjoy all the advantages of server segmentation, but without the expense associated with buying additional server equipment. Virtual servers are also the critical technology for building private clouds, which offer important advantages including lowering the costs of capital equipment, datacenter facilities, and management while enhancing data security, system availability, and recoverability. Other important server management options include server monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's professional server management specialists can help you in all areas of server virtualization and administration to enable your business to contain expenses and save time.
Progent offers nationwide remote technical support and consulting services for businesses that run environments based on variants of Linux or whose information systems feature a combination of Linux platforms/Linux and Microsoft products. Remote technical support provides maximum leverage for your information technology dollar by preserving client efficiency and limiting the time charged for network analysis and repair. Sophisticated remote access tools and experienced technicians and engineers combine to enable Progent to solve the majority of IT issues without wasting time and money by traveling to your location. In most of situations your IT problems can be remediated by telephone or through a combination of telephone help and online network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISA premier security professionals to assist you with the most difficult system problems.
Microsoft supports seamless hybrid ecosystems that integrate Microsoft 365 and local Exchange deployments. This allows you to have some Exchange mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of designing, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can provide occasional expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Exchange solution is carried out on schedule and within budget.
Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Exchange Server 2003 upgrade plan that avoids productivity disruption, reduces ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to complete your project rapidly and economically. Progent's Exchange Server 2003 support, repair, and consulting services include assistance with the configuration of outside vendor enhancements of Exchange 2003 Server that are best aligned to your business needs.
Progent's Microsoft-certified consultants can help your business to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from an older device management solution or help you to modify your existing SCCM 2012 environment to support your changing IT requirements. In addition, Progent can assist you to create an infrastructure that fully supports SCCM by delivering advanced consulting support for associated Microsoft platforms including ADDS, SQL SSRS, and Internet Information Services.
Progent's team of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world professional experience, in the trenches of IT support, performing a wide variety of technical projects for a large mix of clients. Each Progent support professional shares a refined set of personal best practices which are combined into shared best practices training that Progent instills in its support personnel. This ensures that you get not just world-class technical help, but also a support engineer with field-tested methods for using technical knowledge to fix actual network problems rapidly.
Progent's ransomware consultants can help your business to evaluate your ransomware vulnerability, remotely monitor and guard your network, help with negotiating a settlement with a threat actor, and rebuild a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Microsoft Systems Management Server offers added capability for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs lower the net administrative costs of managing and configuring software by making it simpler to install system images, manage mobile computers, and operate management utilities. In addition to advising you about techniques to cut management expenses by installing SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and perform IT tasks that cover areas that Feature Packs are intended to make more efficient. Progent's migration and upgrade services can minimize cost and eliminate business disruption as you move to new operating systems and programs. Progent's wireless engineers can show you how to develop efficient processes and policies to manage handheld computers and smart portable phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that incorporates standards, processes and technologies to keep your IT computer system protected.
Progent provides national remote phone support and consulting services for businesses who run Apple macOS and OS X environments or whose IT systems feature a combination of Apple Mac and Microsoft products. Progent's consultants can provide Apple macOS and OS X clients a variety of IT services including desktop assistance, migration to the latest version of macOS from earlier editions of macOS or OS X, plus expertise with Mac applications. Progent can also assist your business with iPhone and iPad synchronization and troubleshooting, or moving to iCloud. Remote technical support offers maximum return for your IT dollar by preserving client productivity and shortening the hours billed for network repair services. Sophisticated remote access technology and experienced service specialists and consultants allow Progent to solve most network issues without squandering time and expense by traveling to your location. In most of cases your network issues can be dealt with over the phone or through a combination of telephone help and online network analysis. Progent can make available Cisco CCIE infrastructure experts and CISSP and ISSAP certified security professionals to help with the most challenging network problems.
Progent is structured to provide in-depth online support for all major technical areas associated with today's small company IT systems and offers a variety of vital, as-needed services such as a temporary CIO to offer senior-level planning and negotiating skills, a Call Center for help desk services, proactive remote monitoring, spam/virus filtering as a managed service, project management help for major initiatives like site relocations orOS migrations, Cisco-certified consultants for building and maintaining fast and robust network infrastructure, security specialists to verify data protection and compliance, disaster recovery experts to help design business continuity plans, and software developers to write, customize, or repair business application programs.
Progent's Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of certified technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling service requests, ticketing, ownership, progress tracking, and reporting.
Progent offers economical online support from IT engineers skilled in a broad range of utilities and services that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux physical and virtual servers and desktops plus notebooks and smartphones. Progent offers expertise for leading backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent's consultants can assist your company to install, upgrade, or maintain backup/restore systems for a variety of topologies such as local, edge to datacenter, cloud, or a mix.
Progent's Microsoft-expert engineers can assist your organization to enhance your servers or desktops from 32 to 64 bits. Progent can assist you to understand the costs and advantages of migrating to 64-bit processing, design an efficient migration strategy that minimizes business disruptions, and offer inexpensive, professional remote help to assist your company to install 64-bit operating systems and application software on your existing hardware.
MS Communications Server delivers IM and presence in a scalable, enterprise-grade solution offering enhanced protection, transparent integration with popular Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can benefit from lower costs and elevated operational efficiencies, enhanced worker productivity, and better intellectual property security with this simple-to-administer, highly available solution. Successful deployments of Office Communications Server call for careful planning and thought prior to installation. Progent's Microsoft-authorized professionals can deliver the skill necessary to realize all the benefits of Office Communications Server throughout your entire corporation.
Progent's Citrix experts can assist your business to design, implement, administer, and troubleshoot a virtual application delivery and management solution based on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your network infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter support experts can help your organization to administer and support an off-site datacenter that features high availability, enhanced security, and fast disaster recovery.
The cluster feature set built into the high-end versions of Microsoft Windows Server 2008 is dramatically re-engineered to streamline the installation, setup, and administration of server clusters that offer improved levels of network dependability, security, efficiency, and versatility. New or enhanced features include cluster verification, revamped configuration and deployment, unified cluster administration, new cluster infrastructure for increased availability, hardened protection and quorum models, fewer failure points, more disk and RAM capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can assist you assess the advantages of failover clusters, plan and execute an installation, educate your network support staff to administer your failover clusters, deliver ongoing consulting and support services, and produce and test a business continuity plan.
Microsoft Virtual Server, hosted on the Microsoft Windows Server operating system and based on software first developed by Connectix, provides the power necessary to accomplish server consolidation, application upgrade, and server quarantine projects through virtualization technology in an enterprise-class IT environment with advanced expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at businesses wishing to enhance operational efficiency in software development and piloting, upgrading from legacy line-of-business software, and server consolidation. Progent's professional Virtual Server consultants can assist your company to assess and deploy Microsoft Virtual Server 2005.
Microsoft Forefront Threat Management Gateway is based on the proven security capabilities of ISA Server 2006 and provides a centrally managed Internet gateway that acts as a single-server platform for a variety of security features including an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN management, and HTTP and HTTPS inspection. Forefront TMG 2010 provides advanced web security reporting capabilities, allows customized reporting generated by SQL Server, integrates with Active Directory to streamline policy enforcement, and can be operated as a virtual server to lower costs and enhance availability. Progent's Microsoft-certified engineers can assist you to design and carry out test and production deployments; integrate Forefront TMG 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also assist you to migrate smoothly to Forefront TMG 2010 from ISA Server.
Progent can help companies of all sizes to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify network management and lower equipment investments. Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud computing architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and local applications and resources and ensure that you avoid the common mistakes small organizations make when migrating to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to prepare firewalls and VPN tunnels and to integrate iPhones and iPads and Android handhelds.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to plan and carry out an efficient upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with an on-site installation of Windows Server 2022.
Progent's Microsoft-certified consultants offer computer support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's consulting team can help you design, deploy, troubleshoot and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Progent can help you to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from an older device management platform or assist you to modify your existing SCCM 2012 environment to accommodate your evolving business requirements. In addition, Progent can assist you to create an infrastructure that extracts the most value from SCCM 2012 by providing advanced consulting support for related Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent's Technical Response Center (TRC) provides national extended hours remote support for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals offer after-hours phone help and remote secure network access to troubleshoot and resolve technical problems rapidly and economically. The breadth of technical expertise represented by Progent's team of country-wide service professionals makes it possible to escalate even the toughest network issues to qualified specialists as needed. For urgent problems, the Technical Response Center endeavors to answer your request for support within one hour.
Progent provides a selection of IT support bundles for small businesses. These IT outsourcing and network monitoring services are based on the anticipatory problem solving capabilities of Operations Manager 2007, a state-of-the-art network and IT support software platform that tracks the reliability, throughput, and safety of your information system and identifies potential problems before they can disrupt your network. With Progent's affordably priced IT support programs, small businesses can select a simple co-sourcing package built around Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution.
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud environments and also enables cost-effective backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite services to assist you to plan, install, manage and troubleshoot a comprehensive backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup software.
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Microsoft Dynamics 365 Business Central (previously, formerly} called Dynamics NAV and Navision) provides SMBs a unified platform for financial management, inventory control, operations, capacity planning, purchasing, sales, supply chain management, and business reporting. Progent's Dynamics 365 Business Central experts can assist company to manage your older Dynamics NAV environment or upgrade smoothly to a cloud-hosted, onsite, or hybrid deployment model.
Progent provides national online help and troubleshooting services for companies who run macOS and OS X networks or whose IT systems include a mix of Apple Mac and Microsoft products. Progent's consultants can provide Apple macOS and OS X users a variety of services including desktop assistance, migration to the current edition of macOS from earlier editions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist you with iPhone and iPad support, or migrating to Apple's iCloud services. Remote network consulting provides maximum leverage for your IT dollar by protecting user productivity and shortening the time billed for network repair services. Advanced online support tools and experienced service specialists and consultants combine to enable Progent to handle most network issues without squandering time and expense by going to your site. In most of situations your network issues can be dealt with over the phone or via a combination of phone help and online access. Progent can put you in touch with Cisco CCIE infrastructure experts and CISM premier security specialists to help you with the toughest system issues.
Progent provides live remote training for a range of client applications and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Online instruction offers the advantages of conventional in-person seminars, such as immediate communication between clients and trainers, but eliminates the expenses of transportation and the hassle of trying to accommodate the schedules of many workers. Offered to individuals or classes of all sizes, Progent's live online instruction allows the trainer to run the seminar from a remote office and the students can be dispersed across an office or all over the country. Virtual training utilizes proven learning aids like virtual white boards, real-time questions, and collaborative applications. Classes can be brief and personalized to specific subjects or extended in duration and broader in scope.
Progent's Microsoft-certified failover clustering consultants can assist businesses to assess the advantages of deploying Windows Server 2012 clustering to create a powerful fault-tolerant/disaster recovery strategy, help you to plan and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual machines, and show you how to centralize the administration of clustered servers.
Progent's Microsoft authorized Consultants offer three service programs to help mid-size and large companies develop an efficient and successful internal Computer Support Helpdesk. Progent's help desk consulting services include ROI analysis, process analysis and enhancement, management reporting, education of in-house personnel, and documentation of processes. Progent's Software Selection and Integration Services help organizations analyze the numerous top level Help Desk software packages available and determine what products might be too expensive, lack critical functions, or align poorly with your organization's business goals. Progent also provides short-term staffing for businesses who need to reinforce their internal Help Desk team for occasional tasks or to substitute for absent or indisposed personnel.
Progent provides nationwide online technical support and consulting services for businesses that operate macOS and OS X environments or whose IT systems feature a mix of Mac and Microsoft products. Progent's consultants offer Mac clients a variety of services including desktop assistance, migration to the latest edition of macOS from earlier versions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help your business with iPhone and iPad support, or migrating to Apple's iCloud. Online network consulting provides optimum return for your IT dollar by protecting user productivity and limiting the hours billed for network analysis and repair. Sophisticated online access tools and experienced service specialists and engineers combine to enable Progent to handle most network issues without squandering time and expense by going to your site. In the vast majority of situations your network problems can be remediated by telephone or via a combination of telephone support and remote connectivity. Progent can make available Cisco CCIE infrastructure experts and CISM premier security professionals to help with the most difficult network problems.