Progent Managed IT Services

Progent's Ransomware Protection and Restoration Solutions
Ransomware can seriously harm and sometimes wipe out a company. Progent has developed services services that combine advanced machine leaning techniques and the knowledge certified data security experts to assist organizations of all sizes to defend against or recover from a ransomware assault. These services include network-wide preparedness evaluations, 24x7 remote monitoring, ransomware protection based on machine learning, and rapid recovery led by Progent's experienced group of mitigation consultants.

Progent's ransomware defense services are built to deter ransomware attacks before they stop your company, and to restore compromised IT systems to productive operation without delay. Progent's ransomware protection services are delivered remotely to conserve time and control expenses, and Progent has worked with top IT insurance companies like Chubb to deliver preparedness assessments, remote monitoring, rapid cleanup, ransom settlement negotiation, and post-attack forensics.

Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is intended to assist you to carry out the urgent first phase in mitigating a ransomware assault by containing the malware. Progent's remote ransomware engineer can help you to identify and isolate breached devices and protect clean assets from being compromised. If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, visit Progent's Ransomware 24x7 Hot Line.

ProSight Ransomware Vulnerability Audit: Online Assessment Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief interview with a Progent information assurance consultant. The fact-finding interview is designed to assess your company's ability either to defend against ransomware or recover quickly following an assault by a ransomware strain such as Ryuk, Maze, Sodinokibi, Netwalker, DopplePaymer, LockBit or Egregor. Progent will consult with you directly to collect information about your current antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy an efficient security and backup/recovery environment that minimizes your exposure to ransomware and meets your business needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

SentinelOne Resellers and Integration Experts: AI-based Cyberthreat Defense
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric threat defense platform that features computer learning software and professional services to deliver comprehensive endpoint detection and response (Singularity Control and Complete) and managed detection and response (Singularity Complete with Vigilance MDR). SentinelOne's low-profile software agents can be loaded in a few minutes to protect endpoints against modern threats such as ransomware, known and new malware, trojans, hacking tool sets, RAM exploits, malicious scripts, invasive macros, and living-off-the-land abuse. SentinelOne agents are offered for Microsoft Windows, macOS, Linux, and Kubernetes powered endpoints. Supported form factors include physical, virtual, VDI desktops, customer and hybrid data centers, and cloud service providers. Because SentinelOne agents are autonomous, they are able to provide advanced behavior-based security in real time even when endpoints are unattached to the cloud. To find out more about Progent's support for SentinelOne cybersecurity technology, see SentinelOne dealers and integration experts.

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that utilizes SentinelOne's cutting edge behavior-based threat analysis technology to guard physical and virtual endpoints against modern malware attacks like ransomware and email phishing, which routinely evade traditional signature-matching AV products. ProSight ASM protects local and cloud resources and provides a unified platform to automate the entire threat lifecycle including blocking, detection, containment, remediation, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

Ransomware Cleanup Help: Progent's Ransomware Response Team
Progent's ransomware recovery experts can help you to rebuild a network breached by a ransomware crypto-worm like Ryuk, Blackcat, Sodinokibi, DopplePaymer, Snatch or Egregor. To find out more, visit Progent's ransomware cleanup and operational continuity services.

Ransomware Settlement Negotiation Expertise: Negotiation with Ransomware Adversaries
Progent's experienced ransomware settlement negotiation experts can help your business to negotiate a settlement with adversaries following an assault by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor. For details, refer to Progent's ransomware settlement negotiation expertise.

Ransomware Forensics: Ransomware Forensics Investigation and Reporting Services
Progent's ransomware forensics consultants can capture the system state after a ransomware incursion and perform a detailed forensics investigation including root-cause analysis without impeding the processes related to business resumption and data restoration. To learn more, see Progent's post-attack ransomware forensics investigation and reporting services.

Qualifying for Ransomware Cybersecurity Insurance Evaluations
Issuers of cyber insurance have substantially expanded the scope of cybersecurity assessments before creating or renewing policies. Insurance providers are also verifying whether the answers organizations give on evaluation questionnaires align with the customer's network before issuing payments. Areas of concern include:

• Multi-Factor Authentication (MFA) for all accounts, including administrators, both local or in the cloud
• Immutable backup with copies stored off premises
• Comprehensive periodic validation of backups including documentation detailing what must be recovered and in what sequence in case of an emergency
• Implementation on all servers and endpoints of a modern Next Generation Anti-Virus (NGAV) and Endpoint Detection and Response (EDR) platform like SentinelOne
• Keeping current with software/firmware updates
• Implementation of privileged account management (PAM) software such as CyberArk or BeyondTrust

• Multi-Factor Authentication (MFA) consulting
• Immutable storage backup implementation expertise
• Recovery planning and validation expertise
• SentinelOne NGAV and EDR/XDR solution design and deployment consulting
• Software update management services
• CyberArk and BeyondTrust PAM integration support

Ransomware Removal Case Study: An Example of Progent's Ransomware Cleanup Team in Action
Progent's ransomware recovery team deploys best of breed project management applications to orchestrate the complex recovery process. Progent knows the urgency of working rapidly and in concert with a customer's management and IT staff to assign priority to tasks and to put essential applications back on-line as soon as possible. To read a case study of Progent's ransomware response experts at work, see Progent's ransomware cleanup and business restoration consulting.

Download Datasheet: Progent's Ransomware Endpoint Detection and Response (EDR) Services
To read or download a datasheet describing Progent's ransomware endpoint detection and response (EDR) services, click:
Progent's Progent's Ransomware Endpoint Detection and Response Services Datasheet. (PDF - 748 KB)

Contact Progent for Ransomware Protection
For more details about Progent's ransomware protection and recovery services, call Progent at 800-462-8800 or go to Contact Progent.