Progent Managed Services
Active Defense against Ransomware:
AI-based Ransomware Defense and Recovery
Progent's Ransomware Protection and Recovery Solutions
Ransomware can seriously harm or even wipe out a business. Progent has developed specialized services that marshal advanced machine leaning technology and the skills certified cybersecurity consultants to help businesses of all sizes to defend against or clean up after a ransomware attack. These services include enterprise-wide preparedness reports, continuous monitoring, ransomware filtering using machine learning, and rapid restoration of operations led by Progent's veteran team of ransomware cleanup experts.
Progent's ransomware defense services are designed to stymie ransomware assaults before they damage your company, and to restore victimized IT systems to ongoing operation as quickly as possible. Progent's crypto-ransomware protection services are offered remotely to save time and control costs, and Progent has worked with top IT insurance companies like Chubb to deliver vulnerability assessments, non-stop monitoring, rapid recovery, settlement negotiation, and post-attack forensics.
Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is intended to help organizations to take the urgent first step in responding to a ransomware assault by putting out the fire. Progent's online ransomware expert can help you to identify and quarantine breached servers and endpoints and protect undamaged resources from being penetrated. If your network has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For details, see Progent's Ransomware 24x7 Hot Line.
ProSight Ransomware Preparedness Audit: Remote Evaluation
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief discussion with a Progent backup/recovery consultant. The interview is designed to assess your company's ability to block ransomware or recover quickly following an assault by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Phobos, Snatch or Nephilim. Progent will consult with you personally to gather information about your existing cybersecurity profile and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to create an efficient security and backup environment that reduces your vulnerability to ransomware and aligns with your business requirements. For more information, visit The ProSight Ransomware Preparedness Report Service.
SentinelOne Resellers and Integration Consultants: AI-based Cyberthreat Management
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered threat defense platform that includes AI algorithms and advanced services to deliver enterprise-class endpoint detection and response (Singularity Control and Complete) and managed detection and response (Singularity Complete with Vigilance MDR). SentinelOne's low-profile software agents can be loaded in a few minutes to defend endpoints against increasingly sophisticated assaults including ransomware, familiar and new malware, trojan viruses, hacking tool sets, RAM exploits, malicious scripts, harmful macros, and living-off-the-land attacks. Singularity agents are offered for Microsoft Windows, macOS, Linux distributions, and Kubernetes powered endpoints. Supported deployment models include physical, virtual, VDI, customer and hybrid data centers, and cloud providers. Since SentinelOne agents are autonomous, they can provide advanced behavior-based protection in real time even when endpoints are not interfaced to the cloud. For more information Progent's expertise with SentinelOne cybersecurity technology, visit SentinelOne resellers and integration consultants.
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's cutting edge behavior-based threat analysis tools to guard physical and virtual endpoint devices against modern malware assaults such as ransomware and email phishing, which easily evade legacy signature-based anti-virus products. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to automate the entire threat progression including blocking, detection, containment, remediation, and forensics. Key capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks. Find out more about Progent's
Ransomware Removal Services: Progent's Ransomware Response Experts
Progent's ransomware recovery experts can assist your business to reconstruct an IT network damaged by a ransomware crypto-worm like Avaddon, Maze, Phobos, Netwalker, Snatch or Egregor. To find out more, visit Progent's ransomware cleanup and operational continuity services.
Ransomware Negotiation Consulting: Settlement with Ransomware Attackers
Progent's experienced ransomware negotiation consultants can assist your business to reach a settlement agreement with hackers following an assault by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor. For more information, see Progent's ransomware settlement negotiation experts.
Ransomware Forensics: Ransomware Forensics Analysis and Reporting
Progent's ransomware forensics consultants can save the evidence of a ransomware breach and carry out a detailed forensics study including root-cause determination without impeding the processes related to operational resumption and data recovery. To learn more, refer to Progent's ransomware forensics investigation and reporting services.
Qualifying for Ransomware Cybersecurity Insurance Evaluations
Providers of cyber insurance have significantly increased the scope of cybersecurity evaluations before creating or continuing policies. Insurance companies are also investigating whether the answers clients provide on evaluation questionnaires align with the target network prior to issuing payments. Critical areas include:
- Multi-Factor Authentication (MFA) for all accounts, including administrators, both on premises or in the cloud
- Immutable backup with copies stored off premises
- Comprehensive periodic testing of backups including a plan describing what must be recovered and in what order in the event of an emergency
- Deployment on all servers and endpoints of an advanced Next Generation Anti-Virus (NGAV) and Endpoint Detection and Response (EDR) solution such as SentinelOne
- Keeping current with software updates and patches
- Implementation of privileged account management (PAM) software such as CyberArk or BeyondTrust
- Multi-Factor Authentication (MFA) consulting
- Immutable backup implementation expertise
- System recovery planning and testing consulting
- SentinelOne NGAV and EDR/XDR solution design and deployment consulting
- Patch management services
- CyberArk and BeyondTrust PAM deployment support
Ransomware Recovery Case Study: An Example of Progent's Ransomware Removal Team in Action
Progent's ransomware recovery team deploys best of breed project management tools to coordinate the complex recovery process. Progent knows the importance of acting swiftly and in unison with a client's management and Information Technology team members to prioritize tasks and to put key systems back on line as soon as humanly possible. To see a case study of Progent's ransomware recovery experts at work, visit Progent's ransomware removal and business continuity services.
Download Datasheet: Progent's Ransomware Endpoint Detection and Response Services
For a PDF datasheet describing Progent's ransomware endpoint detection and response (EDR) services, click:
Progent's Progent's Ransomware Endpoint Detection and Response Services Datasheet. (PDF - 748 KB)
Contact Progent for Ransomware Solutions
For more information about Progent's ransomware defense and remediation expertise, reach out to Progent at
An index of content::
Microsoft Windows 7 Evaluation Online Consulting
Windows 7 64-bit Upgrade IT Consulting Group
Progent's Microsoft certified engineers can assist your company to evaluate
Technical Support Part-Time CIO
CIO Information Technology Consulting
Progent can supply small businesses with an information management expert who can act as a part-time CIO. This part-time CIO can provide strategic direction to help you deploy sensible technology to improve business operations so they match better with your business objectives. Your company can develop and install a well thought out information technology plan without absorbing the expense of a full-time Chief Information Officer.
Microsoft Exchange 2016 Upgrade Planning Online Consulting
Urgent Microsoft Exchange 2016 Migration Network Consultant
Progent can assist your business in all phases of your upgrade to Exchange 2016 including planning high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring HLB for high-availability client access services; designing, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Google Cloud App Migration Consulting
Google Cloud AI Building Blocks Consult
Progent offers cost-effective remote and on-premises support to help businesses of any size to migrate all or part of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and enable access to Google's state-of-the-art machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness evaluation, architectural design, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security.
Cybersecurity Assessment Specialists
Cybersecurity Vulnerability Evaluation Services
Progent has created special network security packages intended to deliver larger institutions a professional and thorough security evaluation from a group of certified security engineers. All Progent's security evaluation packages feature a collection of services including automated scans from within and from beyond your company firewall, expert interpretation of captured data by accredited security consultants, production of a report explaining the findings, plus an interactive concise executive summary and an in-depth live review for internal IT administrators.
Microsoft CRM Integration Services
After Hours Networking Companies Part-time CIO
Progent's team of application experts can provide in-depth support, software development, deployment help, and online classes for leading business applications covering vital areas including ERP, financials, management analytics, web application design, and the Microsoft Office family of business productivity software. As a Microsoft Partner with years of background delivering high-level consulting and troubleshooting services online, Progent can help clients anywhere in the United States to save the time and expense related to travel and on-site visits without compromising the effectiveness of technical support.
Microsoft Exchange Consultant Services
Exchange Server 2003 IT Consultants
Progent's Microsoft certified support team can help you define and implement a smooth in-place Exchange Server 2003 migration plan that avoids productivity downtime, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-site migrations, Progent offers the experience to complete your move rapidly and affordably. Progent's Exchange Server 2003 support, troubleshooting, and consulting services include expertise with the configuration of third-party enhancements of Exchange 2003 Server that are best aligned to your business needs.
After Hours UNIX Engineers
Solaris On-site Technical Support
If your company computer system combines Sun Solaris technology with MS Windows, Progent can assist you to incorporate your servers into a unified environment that permits all your OS platforms to run side by side for easy management, seamless information exchange, high dependability, enhanced performance, and strong security. Progent's Solaris and Windows coexistence support services include network architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote network help and repair, in-person technical support, and Help Desk support.
On-Call Services Microsoft Office XP
Network Consulting Company Microsoft Office 2000
Progent applies no service activation charge and requires no monthly commitment for services provided during regular business hours. Progent's one-minute granularity does away with large invoices for fast repairs so you will not be forced to allow minor problems to stay unaddressed.
MRTG Outsourcing
Nagios Technical Support
Network monitoring typically entails observing a system's resource usage to help uncover throughput bottlenecks or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring tools that work under Linux or UNIX and can be deployed to observe multi-OS networks where Linux and Windows operate together. Progent's system integration consultants can show you how to take advantage of both these tools to tune and troubleshoot your network. Progent's UNIX support professionals offer small businesses and developers assistance with managing and supporting UNIX and Linux systems that work with Windows-based technology.
Microsoft Certified Consultant Services Project Design
After Hours Project Implementation Consult
For advanced project management support, Progent can provide access to senior IT professionals with decades of background in technology management, program development, and business process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to help enterprise clients follow leading practices to make sure major projects are completed on schedule and within budget.
Onsite Technical Support Hornetsecurity Altaro VM Backup and vCenter
Hornetsecurity Altaro VM Backup Local IT Services
Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite services to assist you to plan, deploy, optimize and debug a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup.
Microsoft Office Network Consulting Firms
Troubleshooting Microsoft Office 2003
Progent's IT outsourcing services offer economical computer consulting for small businesses. Whether it involves designing network infrastructure, creating an internal Help Desk or using an outside one, rolling out an updated email system, monitoring your system, or creating a web-based eCommerce solution, outsourcing your network engineering services can reduce costs and eliminate uncertainties, allowing network service budgets to grow in a more moderate and manageable fashion than is possible by assembling a large, all-purpose internal IT staff. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and robust network architecture for your critical business software powered by Windows.
IT Consultants Extended Call Center
Shared Service Desk Consulting
Progent's Microsoft certified Consultants provide several service programs to help medium-size and large businesses develop a cost-effective and successful internal Network Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment analysis, process study and enhancement, management reporting, education of internal personnel, and documentation of procedures. Progent's Software Evaluation and Integration Services help businesses sift through the various top level Help Desk software packages available and determine what products may be excessively expensive, miss critical capabilities, or align badly with your company's business goals. Progent also provides temporary staffing for organizations who want to augment their in-house Help Desk staff for occasional projects or to substitute for vacationing or indisposed personnel.
Cisco Certified 7600 Edge Router Network Consultant
ISR 900 router Setup and Support
Cisco has designed an extensive product line of routers including routers designed to provide the protection, bandwidth, and availability demanded by customers ranging from small offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and system uptime. Progent can show you how to select and configure Cisco routers to establish a reliable foundation for your network and to make it easy to grow as you add new users, start new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by the Cisco IOS operating system, including the Cisco 800 series of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Routers.
CCIE Expert Certified Network Design and Consulting UNIX Online
Integration Consultant Solaris Online
Progent offers national urgent phone support and consulting services for companies who operate UNIX or Linux networks or whose information systems feature a mix of UNIX/Linux and Microsoft Windows products. Remote network consulting offers optimum leverage for your information technology dollar by extending client efficiency and limiting the hours billed for computer analysis and repair. Advanced online support technology and skilled service specialists and consultants combine to enable Progent to handle most network problems without squandering time and expense by going to your location. In most of situations your IT problems can be dealt with by telephone or via a combination of telephone help and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISM certified security professionals to assist you with the toughest network issues.
Top Rated Information Technology Consultants Microsoft Office XP
Microsoft Windows Consulting Service
Progent's IT outsourcing packages provide budget-friendly network support for small businesses. Whether it includes designing system architecture, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your network, or creating a web-based eCommerce solution, outsourcing your network technical services can contain expenses and eliminate risks, permitting network service expenses to increase in a more moderate and controlled manner than is possible by assembling a bulky, all-purpose in-house network support staff. Progent's Outsourcing White Paper and flyers explain how Progent can help you create a secure and robust system architecture for your vital business software based on Windows.
Urgent Maze ransomware recovery Professionals
Top Quality ransomware cleanup and restore Specialists
Progent's ransomware consultants can help your business to assess your ransomware defenses, remotely monitor and guard your IT environment, help with settlement negotiations with a threat actor, and reconstruct an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Security Planning Network Intrusion Penetration Testing
Top Quality GIAC Certified Cybersecurity Tech Services
For small and midsize organizations, computer security and information assurance and regulatory compliance can be too complex to master yet too risky to overlook. The largest biggest institutions have been hacked, and the leading cloud service providers have on occasion been knocked out. It seems as though there's nowhere to hide. Progent has made it affordable for smaller companies to carry out vital security projects effectively by offering the benefit of billed time to the nearest minute with no minimum billing for remote support. You have the help of a world-class computer expert to deliver precisely the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any level of system security including security audits, virus defense and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and designing a complete security strategy.
Award Winning MS SQL Server 2008 Professional
MS SQL 2008 Help and Support
Microsoft SQL Server 2008 delivers indispensable, familiar tools to IT experts as well as to information workers, lessening the complexity of designing, integrating, managing, and accessing company information and database applications in environments ranging from mobile devices to corporate data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 require an IT consulting firm with hands-on experience and broad knowledge in planning and building data-driven, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.
Dynamics GP Great Plains Accounting Information Technology Consulting
Microsoft Financial Software Support
Progent's Microsoft certified consultants provide a variety of support services for Dynamics GP. Dynamics GP is an accounting and business analysis tool built, like all Microsoft accounting solutions, on the scalable and popular platform of Microsoft Windows technology. Dynamics GP provides an affordable solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to install and configure, and with its modular design you are able to purchase only the functions you currently need, with the option to add users and increase capabilities when necessary. Progent's Microsoft Dynamics GP support engineers can show you how to install, configure and administer the latest release of Microsoft Dynamics GP or upgrade efficiently from an older edition.
Professionals wireless IP phone integration
Urgent wireless IP phone security Computer Consultants
Progent's wireless VoIP phone configuration experts can provide online and onsite support to help you build and administer a Cisco Wi-Fi VoIP phone deployment by delivering services that range from troubleshooting the configuration of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.
Clustered Windows Computer Consultant
Consultant Windows 2003 Cluster Server
Progent's Disaster Recovery/Business Continuity specialists offer in-depth backgrounds assisting small organizations to minimize network downtime by providing affordable online consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT design, data backup and restore systems, and non-disruptive system maintenance. Progent's business continuity consultants can help your company to develop and validate a sensible business continuity plan that matches your business goals and IT budget. Progent's disaster recovery specialists can help you to architect, implement, and manage fault-tolerant technologies such as redundant Internet connectivity, virtualization, fail-over clustering, network load balancing, continual off-site backup, and geographically dispersed hot backup centers.
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