Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies more than a quarter century of experience assisting manufacturing and service companies to manage supply chains and improve the efficiency of critical processes in order to get products to market quickly and adhere to customer schedules dependably. Progent offers the expertise of an ERP specialist with more than two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises services that spans from occasional guidance to end-to-end solution planning and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, CPQ, web site integration, debugging, ETL, Microsoft 365 integration, training, and database administration.
Progent's Microsoft-certified Windows Server 2000 consultants can provide computer help and IT consulting services for the complete family of .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 integration, optimization, and support offerings include network design, installation, project management, on-site and off-site support, Help Desk outsourcing, expert security analysis, full service outsourcing, and economical co-sourcing.
Progent's Standard Help Desk Services provide a complete service desk solution that handles all facets of online desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Support services are offered at a substantial discount from Progent's normal desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.
Progent provides support expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and maintain a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade efficiently to current WatchGuard firewalls.
Progent's certified Office and Microsoft 365 consultants can assist businesses of any size to incorporate Office desktop and Microsoft 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a seamless productivity solution that offers fast ROI and enables improved business results. Progent can assist you to interface Microsoft Office or Microsoft 365 applications with one another and with other key Microsoft platforms including SharePoint Server, Exchange Server and SQL Server running locally or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility issues between various releases of Office and can provide live online training to individuals and groups.
Microsoft Communications Server provides Instant Messaging and Real Presence in an extensible, enterprise-grade package offering enhanced protection, seamless compatibility with popular Microsoft products, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your organization can realize lower costs and improved operational efficiencies, enhanced worker productivity, and stronger IP security with this easy-to-manage, fault-tolerant solution. Effective implementations of Microsoft Office Communications Server require extensive planning and consideration before roll out. Progent's Microsoft-certified professionals can deliver the skill necessary to realize all the benefits of Microsoft Office Communications Server throughout your entire organization.
Microsoft SQL Server 2014 incorporates significant enhancements in critical areas including performance, availability, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works transparently with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite services that include planning, configuration, management, remediation, and software development expertise to enable organizations of any size to achieve maximum business value from their SQL Server 2014 investment.
Progent's management team includes industry veterans with years of background providing computer consulting services, troubleshooting, and long-term IT planning to organizations ranging from small offices to Fortune 500 companies. Great support calls for great people, and Progent stands out by having put together a management staff able to provide customers with the best service value in the industry.
Progent's Microsoft-certified professionals can assist you you to calculate the advantages of Windows Server 2008 for your company, create test systems and rollout plans, integrate Windows Server 2008 with your IT environment and applications, educate your IT staff how to run new management utilities, and provide continuing consulting and technical support via affordable options including Helpdesk service and online technical assistance.
Progent can assist your IT team to plan and manage cost-effective environments that can include Windows and Linux systems and apps in either cloud-centric systems or in hybrid network models that utilize local resources along with one or more public cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud integration support services that include Azure hybrid cloud design and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of background delivering advanced consulting expertise remotely, and Progent can help you complete your cloud integration projects quickly and affordably.
Progent's consultants can assist you to design and carry out an efficient migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management across on-premises and Azure resources.
Progent's Microsoft consultants can provide advanced expertise in deploying, using and troubleshooting any edition of Project Server and can provide a broad range of affordable remote consulting services based on industry best practices to assist businesses of all sizes to get all the advantages of this powerful platform. Services available from Progent include solution design, software configuration and migration, setting up safe collaboration among onsite and offsite users, network optimization, and customized online training classes.
Progent's certified Office Excel and Office 365 Excel consultants offer a wide variety of online support services to help you to plan, program, pilot test, install, administer, and troubleshoot applications based on any release of Excel, including Excel Online and Office 365 Excel. Progent can help you to move your legacy Excel applications to the latest releases of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Google Android phones and tablets, and resolve compatibility issues between various versions of Office Excel. Progent offers as-needed help to organizations looking for a fast solution to a specific issue related to Excel and Progent also offers comprehensive project management services for upgrading or developing line-of-business application software based on Excel. Progent's affordable webinar training classes for Office Excel can be custom tailored to meet the special requirements of individuals or groups.
Progent's Cisco-certified wireless networking experts can assist businesses of all sizes to design, deploy, manage and troubleshoot Cisco Aironet Wi-Fi AP solutions to achieve the throughput, range, density, expandability, security compliance and ease of management required for seamless access between Wi-Fi and wired networks. Progent can provide affordable remote and on-premises consulting services for legacy and new-generation 802.11ac Aironet wireless access points and Progent can assist you plan and maintain wireless solutions that include indoor and outdoor Aironet access points.
Our Experts Team provides consulting in important areas such as Macintosh integration and programs; Expertise for Linux, UNIX-powered, and Sun Solaris systems; MRP, Enterprise Resource Planning, or CRM consulting; Mission-critical and specialized program help; CIO, business analyst, and project logistics outsourcing; Custom program development and deployment; Web site, eCommerce, EDI, and client portal development and integration; Database support and efficiency help; Business intelligence expertise; and Telecommunications architecture support.
Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft certified consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with colleagues who run Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can collaborate, enabling Mac users to get and transmit messages, search the GAL, import addresses, sync up calendars, and alert people to conferences via your Exchange account. Progent will make sure that your Microsoft Server is properly set up and that WebDAV and Outlook Web Access are enabled. Progent also offers specialized onsite Entourage training.
Progent's Microsoft-certified experts can provide a variety of network consulting services to help organizations of any size to install, manage, and support environments that include desktops, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprises, Progent's experienced project managers can assist to design and configure testing labs to assess Windows 8.1 and develop and manage Windows 8.1 deployment projects following industry best practices.
Progent is convinced that a well designed and implemented network is a crucial factor for accelerating any firm's growth, and Progent applies this belief in our own system infrastructure. Progent has built a non-stop virtual office infrastructure that allows our in-house consultants and certified contractors to offer fast and efficient support, cooperate closely on sophisticated jobs, and experience professional and private growth from being part of an exciting business culture of personal drive and independence.
Progent's wireless site survey services make it easy to design, deploy and debug a Wi-Fi network adapted to your environment, offering you a WLAN that delivers the coverage, speed, capacity, data protection, and hand-off ability your company needs.
Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network telephony. Lync Server 2010 can extend the capability of Exchange, SharePoint and Office or Microsoft 365 and simplify administration via integration with Active Directory. Lync can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence experts offer online and on-premises support to help your company to manage and troubleshoot your current Lync 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's new version of the product. Progent can also assist you to plan and carry out an efficient Skype for Business upgrade.
Progent's remote connectivity and wireless synchronization specialists can assist you to design and deploy secure access solutions for remote desktops, notebooks, and wireless handhelds so they integrate tightly with your IT network, enabling you to optimize the efficiency of your remote workforce.
Progent's Cisco-certified CCIE experts can assist organization to configure, manage, upgrade, optimize and debug Catalyst switches. Progent can also assist your business to enhance the security of Catalyst switches and move efficiently from legacy appliances to current models.
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-based units intended as value-priced wireless APs for light workloads. Progent's Cisco CCIE Wi-Fi network consultants offer online or onsite configuration and troubleshooting services to help your organization to plan, implement, upgrade, tune, manage and debug Cisco Small Business Wi-Fi AP deployments of any scale or topology.
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many independent consultants or small support firms who provide scant documentation or details of tasks performed, each service provided by Progent is tracked by full documentation. Every Progent consultant has use of the support documentation transmitted by each consultant to each client. The discipline of documenting and organizing service activity allows more effective service and avoids a slew of typical misfortunes such as when a service customer is effectively held hostage to a consultant who won't release the keys to the kingdom.
If you are a network engineer with system support expertise, joining Progent and helping Progent's customers will enhance your skills through collaboration with Progent's staff of mutually supportive, high-output consultants. Progent's focus on offering IT consulting and technical help to small companies will offer you the opportunity to consult closely with decision makers and add tangibly to the success of exciting organizations. Also, Our virtual office network offers state-of-the-art tools for remote service and wireless connectivity to help you to come up with fast solutions when you troubleshoot mission-critical issues.
Progent's ProSight Email Guard uses the technology of leading information security vendors to provide web-based control and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard combines cloud-based filtering with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a further level of analysis for inbound email. For outbound email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 operating system and based on technology originally developed by Connectix, delivers the power necessary to accomplish hardware reduction, application migration, and server isolation tasks through virtualization technology in an enterprise-class IT network with advanced expandability, manageability, and availability. Microsoft has targeted Virtual Server at businesses wishing to enhance ROI in application development and piloting, migration from legacy mission-critical software, and hardware consolidation. Progent's skilled Virtual Server consultants can help your company to evaluate and deploy MS Virtual Server 2005.
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map, track, optimize and debug their connectivity appliances like switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are always updated, captures and displays the configuration information of virtually all devices on your network, tracks performance, and generates notices when problems are detected. By automating complex management activities, ProSight WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, finding devices that need important updates, or resolving performance problems.
Progent can provide affordable online consulting services for all editions of Microsoft Access including desktop and browser-based versions and offers advanced assistance for Access application programming, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also can provide tailored webinar classes for Access programming and DBA services.
Progent can supply small companies with an IT management professional who can function as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you integrate appropriate technology to enhance business operations so they match more closely with your business objectives. Your company can create and install a well conceived IT strategy without incurring the cost of a full-time Chief Information Officer.
When conducting consulting tasks for enterprise customers, Progent uses a structured approach based on specified milestones in order to achieve budgetary, scheduling and technical targets while reducing business disruption. Progent's Enterprise Services Project Methodology follows industry project management standards derived from the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, test models, design tuning, and professional deployment. All phases are documented to provide a comprehensive description of technical services delivered and to assist in ongoing system support.
Progent's Ekahau-certified Wi-Fi site design experts can assist you to plan, deploy, enhance, manage and debug a Wi-Fi solution customized for your venue. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF signal analysis, Ekahau Analyzer for troubleshooting RF problems, and Ekahau Insights for managing the performance of multiple Wi-Fi sites.
Progent's Cisco-certified Wi-Fi integration consultants can assist organizations to deploy, manage, and debug Cisco wireless devices such as Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
Progent offers the support of Microsoft-certified consultants and seasoned database application programmers, database administrators, project management experts, network infrastructure engineers, business continuity specialists, and data security consultants to help your business to assess the likely benefits of Microsoft SQL Server 2012 for your business, install pilot environments at your site or at Progent's test lab, plan and execute out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from other database solutions, and define a cost-effective and safe IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Progent's experts offer Apple macOS and OS X users a range of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and email help, security services, and custom training. Progent can assist clients to migrate to macOS from OS X or earlier editions of OS X and Progent can provide help with Apple Mac application software. Progent can also assist you with iPhone integration and Apple iPad synchronization, or moving to iCloud services. For computer environments built solely on Apple macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, integrating and maintaining a network infrastructure that is reliable, safe, fast and aligned with your company's objectives.
ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge tools incorporated within one agent accessible from a unified console. Progent's security and virtualization consultants can help you to design and implement a ProSight ESP deployment that addresses your organization's specific needs and that helps you demonstrate compliance with legal and industry data protection regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent attention. Progent can also help you to install and verify a backup and disaster recovery system like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware.
Microsoft Small Business Server (SBS) is an affordable suite of server products that provides the foundation for a feature-rich but easy-to-manage IT network. The IT demands of the Microsoft .NET products included with Small Business Server calls for a network consultant with hands-on experience designing and building seamless, end-to-end business technology solutions. Progent's Small Business Server consultants have an average of more than 10 years of background supporting computer networks powered by Microsoft technology. This experience assures you success in deploying, administering, and troubleshooting network environments that incorporate the Microsoft SBS Server suite of servers and productivity software.
Progent's certified cybersecurity experts can run NodeZero-powered threat assessments to verify your security defense systems and policies are correctly set up and effective.
Progent has been providing SharePoint consulting services since the first SharePoint product was published more than 20 years ago, and Progent has the breadth and depth of technical knowledge to help businesses of any size to plan and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 apps that bring substantial business benefit to your information network. Progent's Microsoft-certified consultants can assist you to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration environment; determine whether an in-house, Cloud-based or hybrid deployment is best suited for your company; and select the right edition of SharePoint 2013 for your applications. Progent can provide full project management services or can assist in individual tasks associated with your SharePoint 2013 deployment.
Progent's certified IT experts can provide Windows Server 2016 migration consulting to assist businesses of all sizes to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wi-Fi APs, WiFi 6/6E and WiFi 7 APs, security gateways, managed switches, VoIP phones, and security cameras. Progent offers the skills of veteran wireless consultants who can help you to determine the benefits of UniFi products for your business and help you to design, install, manage, and troubleshoot your UniFi ecosystem.
Progent's data protection experts can assist you to create, deploy and troubleshoot a backup/restore solution built around MSP360 technology. MSP360 offers file/folder or image-based backup/restore for virtual machines and physical computers, works with all popular public clouds, and allows businesses to create a data protection solution with a minimum Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to protect against data loss caused by user miscues, system glitches, malicious insiders, and external assaults like ransomware. For more information, go to ProSight DPS 360 Backup solutions.
Progent's Co-managed Help Desk service allows your IT organization to split the load for Help Desk services transparently between your IT team and Progent's roster of certified desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation platform for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Progent can provide the support of an accredited engineer with an extensive background deploying technology from the major telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can assist you to design, install, expand, or troubleshoot a telepresence solution that preserves your current investment and optimizes the strategic value of your IT system. Progent can also provide the expertise of infrastructure engineers able to help companies of all sizes to build and troubleshoot a communications network that delivers the speed, dependability, protection, and scalability required to support your video conferencing/telepresence environment.
Progent's Microsoft-certified experts can provide businesses of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that uses web-based technology for efficiently connecting people, teams and information. SharePoint Server provides a common location for your workers or customers to access, organize, share and interact with relevant data, files, and applications and to communicate with one another. SharePoint enables faster and better decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services join employees, clients, teams and major tasks with the knowledge they've created in a way that makes data convenient to locate, download and re-use. Progent's certified SharePoint consultants can assist you to support your current SharePoint ecosystem or upgrade to the current release of SharePoint.
Progent's Microsoft certified support team can help you define and deploy a smooth in-place Exchange Server 2007 migration strategy that avoids network disruption, reduces ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent offers the background to finish your project quickly and affordably. Progent's Exchange 2007 help, troubleshooting, and consulting services include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange Server 2007.
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis tools from SentinelOne to guard endpoints and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily get by legacy signature-matching AV products. ProSight ASM protects on-premises and cloud resources and offers a single platform to address the entire malware attack lifecycle including blocking, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats.
Progent's certified SonicWall firewall experts can show you how to deploy, manage, and troubleshoot SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security consultants can help you incorporate SonicWall security gateways into an end-to-end security solution and build security into your corporate practices.
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2008 for your company, develop test programs and migration plans, integrate Windows Server 2008 with your IT environment and applications, train your support staff how to run new administration tools, and provide continuing consulting and troubleshooting via low-cost options such as Helpdesk service and remote technical assistance.
Progent's team of Microsoft and Cisco Certified experts average more than a decade of hands-on professional background, at the forefront of IT support, performing a broad variety of technical projects for an extensive array of clients. Each Progent consultant shares a proven set of personal best practices which are incorporated into company-wide best practices training that Progent instills in its support team. This means that you get not only world-class IT capability, but also a consultant with field-tested methods for using computer knowledge to fix actual network problems efficiently.
Progent's Microsoft-certified consultants average more than 10 years of background providing messaging solutions for customers that range from small businesses to global corporations. Progent provides economical support for all versions of Microsoft Exchange Server to strengthen email and virus security, design high availability email systems, and facilitate remote and wireless email access. Progent's Exchange support services can help you in planning and executing a move from an outdated SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange 2019 Server. Progent offers support for Windows 10 and Windows 11 clients using Office Outlook and can help you configure Outlook Web App (OWA) for all major web browsers. For email virus defense, spam filtering and outbound data leak protection, Progent offers Email Guard security services.
Progent can help your organization to plan a migration to Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud or hybrid implementation of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Progent's Wi-Fi site survey and predictive modeling help you to plan, install and troubleshoot a Wi-Fi LAN optimized for your facilities, offering your business a WLAN that delivers the reception, speed, density, QoS, security, and hand-off ability your business requires. Wireless site survey services from Progent include remote predictive analysis for designing a Wi-Fi LAN and onsite site survey services for validating, optimizing, and debugging an operational Wi-Fi network.
Progent is among the most qualified information technology consulting companies for integrating email and messaging systems based on Microsoft Exchange 2000. Progent is skilled in helping small businesses get all the benefits of Exchange 2000 for common scenarios such as updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.
Cisco's Catalyst wireless controllers simplify the management of Wi-Fi LANs by unifying the configuration and management of Wi-Fi access points, optimizing Wi-Fi throughput by reducing the impact of RF congestion, improving wireless availability with rapid auto-failover, and strengthening data security by detecting cyber threats and analyzing traffic content according to user type and location. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage wireless networks of any size. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or carry out an efficient transition to Cisco's latest Wi-Fi controller solutions.
Progent's staff of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world professional background, in the trenches of network service, executing a wide variety of technical projects for an extensive array of businesses. Every Progent consultant shares a refined collection of personal best practices which are combined into company-wide best practices training that Progent instills in its support team. This means that you get not just expert technical help, but also a consultant with field-tested approaches for applying computer knowledge to repair real-world IT problems rapidly.
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all billed services. Unlike some freelance consultants or small service organizations who provide scant documentation or details of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service documentation sent by each staff member to each customer. The practice of detailing and organizing service activity results in more effective support and eliminates a slew of common problems such as when a service client is virtually held hostage to a consultant who refuses to release vital service information.
Our Experts Group offers consulting in key fields including Apple OS networking and programs; Consulting for Linux-powered, UNIX-powered, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and vertical program support; CIO, management information analyst, and project management services; Custom applications design and deployment; Web, eCommerce, EDI, and customer portal design and deployment; Database support and performance help; Management information expertise; and Telecommunications architecture consulting.
System Center Configuration Manager automates software deployment at scale, simplifies compliance settings management, keeps track of network resources, guards against company data leakage, provides network health reporting, enables secure self service, and delivers a single control mechanism for managing mixed-operating system networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration specialists can help your organization with any facet of planning, installing, using and troubleshooting a SCCM solution for on-premises, cloud-based, or hybrid networks.
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to design, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a large campus or a multi-site enterprise. Progent can also help you to incorporate other Cisco devices for streamlined management.
Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, optimizing and repairing SCOM solutions and can provide organizations of any size advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and availability required to watch over your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or onsite troubleshooting to assist you to remediate critical issues detected by SCOM 2012.
Small to middle size companies can now enjoy all the advantages of System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft and Cisco Certified IT support experts. With Progent's economically priced network support programs, small and midsize organizations can select a simple Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide small business information systems enterprise-class reliability, security, and performance.
Progent can help small and medium-size businesses to implement IP voice platforms to provide their telecommuters the benefit of virtual access to the company phone system.
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike many freelance consultants or local service firms who offer scant documentation or details of tasks done, every service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the support documentation sent by every consultant to every client. The practice of documenting and organizing service activity results in more effective service and eliminates a slew of common misfortunes such as when a service client is virtually held hostage to a consultant who won't let go of the keys to the kingdom.
Progent's Support Program for IT Service Providers lets you use Progent's information technology experts under your own brand as a transparent extension of your IT services staff.
Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all facets of remote Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Support services are offered at a substantial discount off Progent's regular desktop service rates, and Progent offers the option of fast as-needed escalation to subject matter experts to resolve challenging issues.
Progent's Microsoft and Cisco premier network engineers offer advanced help with a wide range of products and technologies and can provide that assistance remotely nationwide or in person in major cities throughout the United States and anywhere in California. Progent provides online support for networks powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that include a combination of Microsoft Windows and UNIX-based technology. Progent also can provide access to the help of Cisco CCIE infrastructure engineers for complex connectivity issues, as well as the the assistance of CISA-qualified security engineers to handle high-level security design and troubleshooting. Progent has provided remote network support to companies in all 50 states in the U.S.
Progent's certified Cisco network security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting services including infrastructure design, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home offices to scalable enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls provide advanced protection, high throughput, and high reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing possible OS-specific security holes.
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development environment and can create or modernize .NET applications rapidly and at low cost.
Progent's Microsoft-certified engineers can help you plan, document, carry out, administer, and troubleshoot a network-wide migration to 64-bit server and desktop operating systems and applications. Progent can help you test your 64-bit infrastructure to verify that it handles all of the key 32-bit applications that you want to keep plus the latest 64-bit editions of software you wish to install.
With Catalyst switches for small and medium-sized businesses, Cisco allows companies to gain the full advantages of bringing intelligence to their networks. Cisco's switching product line allows you to enable features to make your IT network highly robust to handle real-time needs, expandable to facilitate growth, safe enough to protect restricted information, and capable of prioritizing and controlling all traffic to optimize system operations. Progent's CCIE and CCNP certified consultants can help you pick out and deploy Catalyst switches appropriate for your company. In addition, Progent's CISM certified security specialists can help you create a strategic security plan and configure Cisco Catalyst switches so they powerfully support your security strategy. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2950 switches, Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 switches.
In addition to offering the expertise of Microsoft Dynamics GP specialists, Progent has experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers software development, troubleshooting, management help, migration assistance, and 1-on-1 or group webinar training classes customized to meet your particular requirements. Progent's experts also can help you integrate and maintain a secure, reliable network infrastructure to support your ERP, MRP and accounting applications.
Progent's Microsoft certified consultants can offer small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that opens the door to the speedy creation of advanced business applications that offer your company a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to providing consulting, support and troubleshooting services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information network. Progent can also help you migrate from older versions of Microsoft SQL Server to Microsoft SQL Server 2005.
Stealth penetration checking is an important component of any comprehensive IT system security plan. Progent's security professionals can run thorough intrusion tests without the awareness of your organization's in-house IT resources. Stealth penetration checking uncovers whether existing security monitoring systems such as intrusion detection alerts and event history analysis are properly configured and consistently monitored. Progent can implement continuous automatic penetration testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, compromised credentials, skipped patches, and dangerous product defaults can be combined by hackers into the multi-front attacks common to the latest strains of ransomware.
Progent is seeking to find staff-level, solutions-driven Microsoft accredited consultants with MCSE certification; Cisco accredited network consultants with Cisco CCNP or CCIE certification; security consultants who have CISSP or CISA or comparable security credentials; and advanced system design experts with experience in mobile access, wireless networking, high uptime, business continuity, data preservation, and server virtualization. Progent also is looking for professionals who can work on our team of desktop service technicians and remote support experts. In addition, Progent is seeking experienced managers who can operate productively in Progent's fast-paced, virtual office culture.
Progent has put together two low-cost service bundles intended to enable small businesses to get an independent security evaluation from a certified security consultant. With Progent's External Network Security Inventory Scan, an engineer administers a comprehensive test of your network from outside your company firewall to uncover possible weaknesses in the security posture you expose to the public. With Progent's Internal Security Inventory Checkup, a security engineer executes a system scan from an authorized computer inside your company firewall to uncover the risk to internal assaults. Both security inventory packages are configured and executed from a protected remote site.
Progent can assist your business in all facets of your upgrade to Exchange Server 2016 including designing high availability system topology for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent is one of the most qualified network support companies for integrating email and messaging solutions based on Exchange 2000. Progent is skilled in helping small and mid-size businesses derive the full benefits of Microsoft Exchange 2000 for typical situations including upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 support.