Additional Topics of Interest

ProSight Endpoint Protection Services Professionals
ProSight Endpoint Security IT Services

Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning technology by SentinelOne to defend endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely escape legacy signature-based anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a unified platform to automate the entire threat progression including protection, detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks.

Remote Employees Video Conferencing Consultant Services
On-site Support At Home Employees Teleconferencing

Progent can help small and mid-size companies to implement and debug teleconferencing platforms to allow their remote workforce to collaborate effectively with teammates and clients.

Catalyst 6500 Switch Remote Technical Support
Catalyst 2900 Switch Professionals

With Catalyst switches for small and medium-sized businesses, Cisco allows companies to realize the full benefits of adding intelligent services to their networks. Cisco's switching product line makes it possible to enable features that make your network infrastructure highly available to accommodate time-critical requirements, scalable to support growth, secure enough to protect confidential data, and capable of prioritizing and controlling all traffic to streamline system operations. Progent's CCIE certified engineers can help you select and integrate Cisco Catalyst switches appropriate for your company. In addition, Progent's CISSP certified security specialists can show you how to develop a strategic protection policy and set up Cisco switches so they powerfully support your security strategy. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2960 switches, Cisco Catalyst 3560 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 switches.

Colo Support and Integration
Colocation On-site Technical Support

Progent’s data center support services are designed for businesses with equipment housed at IDCs or data center colo hosting sites and requiring on-demand on-site assistance at the colo facility as well as off-site help from Microsoft and Cisco Certified professionals. Progent provides a complete range of IDC and IDC and colocation support services such as system topology analysis, Windows and UNIX server installation and support, tech support for server and telecommunications infrastructure, development and deployment of zero-downtime systems, architecting and implementing layered security structures, firewall configuration and support, designing load balancing solutions, and creating fault tolerant server and storage clustering configurations.

Cisco Certified Email Mobile Access Consultancy Firms
Microsoft EMail Network Consultants

Progent's Microsoft-certified experts have 20 years of background providing e-mail and integrated telecommunications/email solutions for businesses. Progent offers economical Exchange Server consulting services to enhance email security and virus defense, provide high availability email, and implement remote and wireless email connectivity. Progent’s Microsoft Exchange help and support services can assist you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.

Windows 11 Snap Assist Remote Troubleshooting
Microsoft Windows 11 Snap Layouts Services

Progent's Microsoft-certified Windows 11 consulting experts offer a range of services to support Windows 11 such as cloud integration, mobile device management, teleworker connectivity, data and identity security, automated deployment, and Help Desk Call Center support services.

HP Lights-Out 100c Remote Management Card Professionals
Consulting Services Dell DRAC

Remote management cards offer network managers full control over a server without the requirement for a personal visit. Using remote server management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to design, implement, and support a high-availability business network that incorporates remote management cards and Progent can use these remote management cards to provide efficient remote technical assistance. Progent is familiar with a variety of remote server management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.

Microsoft Report Designer Designer
Power Map Reporting

Progent can provide online and onsite consulting to assist you with any facet of business intelligence reporting ranging from troubleshooting or enhancing applications to designing and implementing a comprehensive BI environment. Progent's BI consultants can help you to support your current reporting system, help you to upgrade reports from an outdated reporting product to a current one, and deliver as-needed online training to meet your specific needs. Progent’s management reporting and analytics professionals can provide experience in all popular business intelligence reporting tools including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Builder.

Lync Server 2013 and iPad Services
Lync Server 2013 conference bridges Services

Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network (PSTN) voice communication. Lync 2010 can extend the capability of Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines management via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by doing away with VoIP hardware and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support services to help your company to maintain and repair your current Lync Server 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also help your organization to plan and execute a smooth Skype for Business migration.