Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning technology by SentinelOne to defend endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely escape legacy signature-based anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a unified platform to automate the entire threat progression including protection, detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks.
Progent can help small and mid-size companies to implement and debug teleconferencing platforms to allow their remote workforce to collaborate effectively with teammates and clients.
With Catalyst switches for small and medium-sized businesses, Cisco allows companies to realize the full benefits of adding intelligent services to their networks. Cisco's switching product line makes it possible to enable features that make your network infrastructure highly available to accommodate time-critical requirements, scalable to support growth, secure enough to protect confidential data, and capable of prioritizing and controlling all traffic to streamline system operations. Progent's CCIE certified engineers can help you select and integrate Cisco Catalyst switches appropriate for your company. In addition, Progent's CISSP certified security specialists can show you how to develop a strategic protection policy and set up Cisco switches so they powerfully support your security strategy. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2960 switches, Cisco Catalyst 3560 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 switches.
Progent’s data center support services are designed for businesses with equipment housed at IDCs or data center colo hosting sites and requiring on-demand on-site assistance at the colo facility as well as off-site help from Microsoft and Cisco Certified professionals. Progent provides a complete range of IDC and IDC and colocation support services such as system topology analysis, Windows and UNIX server installation and support, tech support for server and telecommunications infrastructure, development and deployment of zero-downtime systems, architecting and implementing layered security structures, firewall configuration and support, designing load balancing solutions, and creating fault tolerant server and storage clustering configurations.
Progent's Microsoft-certified experts have 20 years of background providing e-mail and integrated telecommunications/email solutions for businesses. Progent offers economical Exchange Server consulting services to enhance email security and virus defense, provide high availability email, and implement remote and wireless email connectivity. Progent’s Microsoft Exchange help and support services can assist you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.
Progent's Microsoft-certified Windows 11 consulting experts offer a range of services to support Windows 11 such as cloud integration, mobile device management, teleworker connectivity, data and identity security, automated deployment, and Help Desk Call Center support services.
Remote management cards offer network managers full control over a server without the requirement for a personal visit. Using remote server management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to design, implement, and support a high-availability business network that incorporates remote management cards and Progent can use these remote management cards to provide efficient remote technical assistance. Progent is familiar with a variety of remote server management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.
Progent can provide online and onsite consulting to assist you with any facet of business intelligence reporting ranging from troubleshooting or enhancing applications to designing and implementing a comprehensive BI environment. Progent's BI consultants can help you to support your current reporting system, help you to upgrade reports from an outdated reporting product to a current one, and deliver as-needed online training to meet your specific needs. Progent’s management reporting and analytics professionals can provide experience in all popular business intelligence reporting tools including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Builder.
Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network (PSTN) voice communication. Lync 2010 can extend the capability of Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines management via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by doing away with VoIP hardware and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support services to help your company to maintain and repair your current Lync Server 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also help your organization to plan and execute a smooth Skype for Business migration.
Progent's Microsoft certified engineers offers offsite and on-premises support services to help your company to manage, maintain, and repair PCs based on Microsoft Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, data and identity protection, backup and restore, online connectivity, mobile device management, Wi-Fi network design, and 24x7 network monitoring.
Progent's temporary IT staffing services allow businesses to respond to sudden increases in demand for network professionals without dealing with the expense and hassle associated with vetting and hiring reliable technical workers and without increasing your permanent head count.
Progent's Juniper Networks-certified network consultants can help you to design and deploy Juniper Firewall/VPN platforms, optimize and support your network infrastructure, and migrate smoothly from discontinued products to current releases. Progent's Junos OS consultants can also offer expertise with Juniper's premier network operating system to enable your business to streamline the management and improve the protection of your Juniper VPN appliances and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist you manage environments that incorporate a mix of Juniper's OS platforms.
Forefront Threat Management Gateway 2010 builds on the powerful security technologies of ISA Server and provides a easily managed web gateway that acts as a one-server platform for an array of security features including an application and network layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, VPN management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway provides advanced web security logging and reporting capabilities, allows customized reports generated by SQL Server, integrates with Active Directory to simplify authentication, and can be deployed as a virtual machine to cut costs and improve recoverability. Progent's Microsoft-certified consultants can help your company to plan and carry out test and production deployments; interface Forefront TMG 2010 with Windows 2008, Active Directory, SQL Server, Exchange Server 2010, and SharePoint; install Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent can also help you to migrate smoothly to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
If your business runs a UNIX, Linux, or Solaris network or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-premier consultants can help your entire organization in a broad range of security topics such as security administration procedures, security architecture and strategies, connection management products and techniques, software development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery planning. CISA and CISSP define the core competencies and worldwide standards of performance that information security managers are expected to master. These accreditations provide executive management the confidence that those who have earned their CISA or CISSP qualification have demonstrated the experience and theory to deliver effective security management and consulting services.
System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, centralizes security and compliance settings control, inventories network resources, guards against company data leakage, performs network health monitoring, allows safe self service, and offers a single control mechanism for managing multi-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can assist businesses of any size with any aspect of designing, implementing, using and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid environments.
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that offers the foundation for a powerful but easy-to-manage information. The technical demands of the Microsoft .NET products bundled with Microsoft Small Business Server 2011 calls for a network consultant with hands-on experience designing and integrating seamless, end-to-end business network solutions. Progent's SBS Server professionals have an average of more than 10 years of background integrating computer networks founded on Microsoft platforms. This experience ensures you success in deploying, administering, and troubleshooting IT environments that include the Small Business Server suite of servers and productivity software.
Microsoft SQL Server 2016 introduces major improvements in performance, scale, security and compliance, uptime, BOYD support, and built-in business intelligence. New features include PolyBase for handling relational and non-relational databases simultaneously for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Reports, and centralized management of local and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver remote and on-premises expertise to help organizations of any size to deploy, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM, Skype for Business, and System Center Operations Manager.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long backgrounds developing ISA Server-based security installations for IT networks with many sites, mobile users, and line-of-business web applications. Progent's ISA Firewall experts are available to assist your small business in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your information protection requirements without adversely restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
For small organizations interested in Progent's network support outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or send email to information@progent.com.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds creating Microsoft-based security solutions for IT networks with multiple sites, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small company plan and implement a configuration of Microsoft ISA Server 2004 that meets your IT protection needs without restricting your productivity.
Progent can provide the guidance of a CRISC-certified risk management consultant to help you to plan and deploy an enterprise risk management strategy following leading practices promoted by CRISC and geared to align with your organization's risk tolerance, business goals, and budgetary guidelines.
Progent's Microsoft-certified Windows 11 consulting experts can provide a range of services to support Windows 11 including cloud solutions, mobile management and synchronization, telecommuter access, security and compliance, centralized provisioning, and Help Desk Call Center services.
Progent's Microsoft-certified professionals can assist you to assess the benefits of Windows Server 2012 R2 for your company, develop pilot environments and migration plans, tune your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments, educate your IT support staff, develop an enterprise-wide security plan, automate network administration, assist with creating applications, and build and validate a DR/BC plan.
Progent's Network Help Desk Outsourcing Services for desktop technical support are intended specifically for small organizations who require fast access to a Help Desk Service Center with professional telephone support and effective escalation options but who have to operate within a modest information technology budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Optional Remote Access Provisioning, Initial System Evaluation, Expert Prioritization, Virtual Help Desk Services, Per Minute Billing, and Help Desk Applications Recommendation and Deployment.
Progent's Microsoft-certified consulting experts can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Online and on-premises evaluation and upgrade services for Windows 10 available from Progent's experts include ROI estimates, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, teleworker connectivity, security and compliance, automated provisioning and management, network infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for IT support staff and end users, and ongoing Call Center support services.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's servers in an environment that delivers the highest level of availability and scalability and is also easy to move to another host. ProSight Virtual Hosting options are based on mature virtualization techniques that allow small and midsize companies with multi- platform IT systems to economize significantly on the costs of capital investments, infrastructure support, and IT administration while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor independence.
Before Progent’s Microsoft Operations Manager solution, system problems were approached reactively, once workers complained about them. With the help of proactive, automated alerts and trend analyses sent by MOM, Progent can now anticipate network issues before they grow to be serious enough to impact network availability. Because of MOM, Progent can resolve potential problems before customers know that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and MOM 2000 to provide small business IT systems enterprise-class reliability, safety and productivity.
Microsoft SQL Server 2014 incorporates significant improvements in critical areas including performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates seamlessly with all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and onsite services including planning, deployment, administration, remediation, and software development services to enable businesses of any size to achieve fast return from their SQL Server 2014 investment.
Fortinet FortiGate next-generation firewalls are leaders in delivering top throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can assist your business to integrate your Fortinet FortiGate security appliances to protect all your digital assets at the enterprise perimeter, within the data center, at branches, and at the cloud edge.
Progent can help small and medium-size businesses to provide their at-home workforce with seamless integration with public cloud applications and services.
Progent can assist small businesses to move any part of their network infrastructure to Microsoft Azure. This can streamline IT management and reduce hardware investments. Azure includes a wealth of cloud services and Progent can assist you to understand the benefits and limitations of various cloud computing models supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and network infrastructure and make sure that you sidestep the common mistakes small companies make when moving to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to configure firewalls and VPN tunnels and to manage Apple iOS devices and Android handhelds.
Progent can provide the cost-effective support of online Internet connectivity consultants to help your organization to assess or enhance your ISP services so your Internet connectivity solution matches your business needs. Services available from Progent's engineers include assessment of your current bandwidth use, vendor and plan comparison and ordering, network provisioning, and overseeing a smooth switchover to a different carrier and/or service plan. Provisioning can include enhancing current routers and configuring new ones, setting up firewalls, and upgrading dependable Border Gateway Protocol configurations.
Progent's Cisco-certified SIP integration experts can help your business to design, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and can provide affordable remote or onsite expertise to assist you to migrate smoothly to an advanced unified communications environment that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business or Lync Server for access to a SIP-based IP PSTN trunk.
Progent's Microsoft-certified consultants can assist you to support System Center 2007 Configuration Manager to simplify administration, enhance compliance, and boost productivity by ensuring that critical applications are always current, tracking product licenses, and monitoring usage profiles so you can make smart purchasing choices. Once your organization is ready to update your SCCM 2007 change management ecosystem, Progent can assist you to prepare for and implement an efficient move to SCCM 2012.
Progent's Cisco-certified wireless technology consulting experts can assist you to deploy, manage, and debug Cisco Wi-Fi products such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and integrated email/telephony solutions for businesses. Progent offers economical Microsoft Exchange 2007 Server support services to strengthen email security and virus protection, achieve fault tolerant email, and implement remote and mobile email access. Progent’s Microsoft Exchange consulting and support offerings can aid you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT server or older Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's Linux consulting experts provide small companies and developers support for administering and supporting Linux systems that operate with Microsoft-based networks. Progent can give your business access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad array of expertise provides you with an easy single source to show you how to build and maintain a secure and reliable cross-platform network and communications infrastructure that supports Linux and Microsoft interoperability by integrating MS Windows with major Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent provides small and mid-size organizations expert support for Intrusion Protection products and IPsec VPN products from major firewall and VPN security vendors such as WatchGuard, Juniper, and SonicWall. Progent can help you create a detailed security plan and choose the right products from a variety of vendors to achieve your security objectives while staying within your spending restraints.
Progent practices knowledge transfer from Progent's consultants to clients. By teaching customers to handle technical issues that are within their comfort zone, Progent is able to focus on offering hard-to-find skills where Progent faces few competitors. Small companies who utilize familiar freelance consultants or who employ in-house support staffs benefit when Progent passes on knowledge about critical technology and tested methodologies to make their IT environments more robust, secure, and productive.
Progent can provide expert help for each phase of your Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management services, site prep, project design and documentation, cost estimates of all new software licenses and equipment required, suggested vendor sourcing, pilot testing at customer site or at Progent's test facility, managing temporary coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the previous servers, and training for customer's support staff and users.
Progent's wireless site survey services assist you to plan, implement and troubleshoot a Wi-Fi network customized for your environment, offering you a WLAN that has the coverage, speed, density, data protection, and hand-off capability your business requires.
Microsoft Small Business Server (SBS) is an affordable suite of server products that provides the basis for a feature-rich but manageable information. The technical sophistication of the Microsoft .NET products included with Microsoft Small Business Server 2011 calls for a network consultant with hands-on experience designing and building cohesive, comprehensive business network solutions. Progent's Microsoft Small Business Server consultants have an average of more than 10 years of background supporting computer networks based on Microsoft platforms. This background assures you results in deploying, administering, and repairing network environments that incorporate the Microsoft Small Business Server suite of servers and applications.
Progent's Microsoft-certified Forefront Threat Management Server and ISA Server 2006 experts can help you to design, install, and support an implementation of TMG 2010 or Internet Security and Acceleration Server 2006 on your information system that provides the firewall security, performance and manageability that your company requires.
Progent offers live remote instruction for a range of desktop apps and operating systems including Microsoft Office and Microsoft 365 Excel, Word, Access and Project plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Remote instruction offers the advantages of conventional physical classroom instruction, including instant interaction between clients and trainers, but avoids the expenses of transportation and the challenge of attempting to synchronize the schedules of many trainees. Available to individuals or groups of any size, Progent's live online instruction permits the instructor to run the class from a remote office while the clients can be dispersed across a campus or across the the U.S. Virtual training deploys proven learning tools like broadcast white boards, real-time questions, and shared desktops. Sessions can be brief and personalized to specific topics or extended in time and broader in coverage.
If your company is developing UNIX or Linux applications in an environment that has Microsoft Windows-based servers, desktops, and office applications, Progent offers full-service information technology outsourcing that frees you to focus on your area of strategic know-how without the constant hassle of managing your company information system. Through the use of smart network monitoring and by providing online and in-person assistance as your company needs it, Progent represents an affordable alternative for managing an IT network that features high availability, security, and performance. Progent's developer assistance offerings include full-service information technology outsourcing, virtual infrastructure, online and in-person support and repair, 24x7 monitoring services, and Helpdesk services.