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Indiana Computer Firms
Progentís Technical Response Center offers national extended hours remote support for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers provide after-hours telephone help and online secure computer access to troubleshoot and repair network problems rapidly and economically. The scope of IT expertise represented by Progent's staff of nationwide support engineers allows Progent to escalate even the toughest network issues to appropriate experts as required. For critical problems, the Technical Response Center endeavors to respond to your call for support within one hour.
Mid-size Company Computer Consultant
Progent offers network services for medium size businesses with 100 to 250 network clients. The mid-size business or office has typically been an underserved segment of the market for network consulting services. The overhead and service delivery practices of major outside support organizations make them excessively costly for the ordinary mid-size company or small medium business (SMB), which usually has a minimal IT budget with which to support an IT network whose complexity and capability are often similar to the networks of far larger enterprises. Progent's support delivery model, which takes full advantage of remote service, virtual office technology and proactive network monitoring, dramatically lowers the IT maintenance expenses of a small-medium business while providing the mid-size company with enterprise-level service from certified, IT experts with background in a wide range of small business technologies. If your mid-sized company or small business is looking for the quality of IT help needed by a medium size office without budgeting big-company prices, contact Progent.
VPN Remote Technical Support
Cisco's security and offsite access technology for small to mid-size companies represent a complete array of easy-to-administer security hardware and software to help you protect your entire network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, and Virtual Private Network solutions. Progent's professional staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert and CCNP qualifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco protection technologies that fit best with your corporate goals.
Office 365 Exchange migration Professional
Microsoft Office 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and associated Exchange components to lower hardware costs and administrative hassle. You can use Exchange Online to host all your mailboxes, or you can integrate a hybrid architecture that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly online support to assist your small businesses to assess the benefits of Exchange Online, plan a solution that fits your business needs and budget, carry out a non-disruptive move from your current Exchange system to one that includes Office 365 Exchange Online, train your management staff and users, and provide ongoing consulting and troubleshooting.
Windows Server 2012 Active Directory Professional
Progent's certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and migration strategies, optimize your network infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT support staff, create a corporate-wide security strategy, automate network management, assist with application development, and build and test a disaster recovery/business continuity plan.
Integration Support for Sun Solaris
Progent's Sun Solaris family consulting services offer small companies and developers assistance with administering and supporting Sun Solaris systems that run with Microsoft-powered technology. Progent offers your organization contact with Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of experience offers you a convenient single consulting firm to help you create and manage a secure and reliable mixed-platform network and communications environment that supports Sun Solaris and Microsoft coexistence by combining MS Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
CISA Certified Security Audit Specialists
The Certified Information Systems Auditor credential is a globally recognized qualification that signifies expertise in information system security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential requires that consultants pass a comprehensive test given by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier Cybersecurity audit professional trained to help businesses in the areas of IS audit process, information technology administration, systems and architecture lifecycle, information technology service delivery, protection of information assets, and business continuity preparedness.
Network Consultant for Microsoft Small Business Server 2008
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the foundation for a powerful but manageable information. The technical demands of the Microsoft .NET components bundled with Small Business Server 2011 calls for a computer consultant with hands-on experience planning and integrating seamless, end-to-end business technology solutions. Progent's Microsoft Small Business Server professionals have an average of more than 10 years of experience supporting computer networks based on Microsoft products. This experience assures you results in deploying, managing, and repairing IT solutions that include the Small Business Server package of servers and applications.
Mac Online Technical Support Engineers
Progent offers nationwide remote technical support and consulting services for businesses who operate Apple macOS and OS X environments or whose IT systems include a mix of Apple Mac and Microsoft products. Progent's engineers can provide Apple macOS and OS X users a range of services including desktop support, upgrading to the current edition of macOS from earlier editions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud services. Remote technical support provides optimum leverage for your information technology budget by extending client efficiency and limiting the time charged for network repair services. Sophisticated remote access technology and skilled service specialists and consultants combine to enable Progent to handle most network problems without wasting time and money by going to your location. In most of cases your network issues can be dealt with by telephone or through a mix of telephone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISM premier security professionals to help you with the toughest system issues.