Progent is one of the most experienced IT support firms for designing email solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies get all the advantages of Microsoft Exchange Server 2000 for common scenarios such as upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.
Progent’s team of Microsoft and Cisco Certified consultants average more than ten years of real-world professional background, at the forefront of IT service, performing a broad variety of IT tasks for a large array of businesses. Every Progent consultant shares a proven collection of personal best practices which are combined into company-wide leading practices training that Progent teaches its support staff. This means that you get not just expert technical skills, but also a consultant with field-tested methods for using computer knowledge to solve real-world IT problems rapidly.
Progent can provide affordable online access to an Oracle-certified MySQL DBA or software developer and can assist businesses of all sizes to integrate and maintain MySQL within a dependable IT environment that provides high levels of performance, scalability, and protection. Progent also has proven skill helping businesses migrate applications from Oracle to MySQL.
Progent’s Microsoft certified consultants offer small and medium sized businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include an advanced application-layer aware firewall that can protect your IT network from attack by external and internal sources. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as HTTP, which enables these products to detect many attacks that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through experienced design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft consultants can help you to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.
Dynamics GP/Great Plains 2010 accounting software is a full-featured business management solution that unifies data and processes across your business, interfaces easily with other applications, and brings together workers, customers and vendors unrestricted by time or place. Created for small to mid-size companies, Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide capability for financials, management reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can help you install and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains consultants to help your company exploit the full power of Microsoft Dynamics GP 2010.
Even if your business has a minimal network services staff and a modest technology budget, your information system can still have the same high reliability and performance that once needed a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified network consultants, the latest network management software for 24x7 monitoring and threshold alarms, and economical support packages such as a help desk service to keep your vital network applications and hardware up and running.
Progent's Microsoft-certified experts can show you how to rationalize the business case for implementing Microsoft SharePoint Server 2007, consult with you on the most appropriate edition of SharePoint Portal Server for your application, provide setup and integration services, help you to install Microsoft SQL Server as a back-end database manager, improve your network infrastructure, integrate your standard and custom application programs to work with SharePoint Server 2007, develop a comprehensive security plan that incorporates portal solutions, and deliver troubleshooting and Help Desk support.
Progent's Cisco-certified wireless consultants can assist businesses of any size to plan, implement, administer and repair Cisco Aironet Wi-Fi AP environments to provide the throughput, coverage, density, expandability, security compliance and ease of management required for transparent connectivity between wireless and wired networks. Progent can provide affordable online and onsite support for legacy and current 802.11ac Aironet wireless access points and Progent can assist you design and manage wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
Progent's Microsoft Certified engineers offer world-class consulting for major implementations of Microsoft Exchange 2007. Progent's experts can help you prepare for multi-site Exchange Server 2007 installations or updates and can supply local personnel to help large companies with deployments of Exchange Server in the or any area served by Progent's engineers.
Dynamics GP accounting offers analytics and reporting capabilities that allow you to monitor all operations, sales and expenses, and sales patterns with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting support services can help you design reports that allow you to understand your business more thoroughly, turning uncooked data into useful business information. Progent can enhance your reporting and analytics by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other development environments in order to deliver specialized line-of-business application development and web commerce applications that integrate seamlessly with Dynamics GP.
Microsoft CRM helps small businesses nurture positive customer relationships. Built-in Sales and Customer Service components allow employees to share information to help promote selling success and deliver steady, effective customer service. Progent can set up the optimal network environment, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can help you combine Microsoft CRM with your marketing or customer support databases.
SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the fast creation of cutting-edge high-end programs that can give your business a significant competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft technology, assures you success in planning, installing and managing Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.
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Progent can provide remote and on premises consulting to help your organization with any facet of business intelligence reporting ranging from troubleshooting or modernizing reports to planning and implementing a comprehensive business intelligence environment. Progent's BI consultants can assist you to maintain your existing BI environment, help you to upgrade reports from an outdated reporting product to a modern one, and provide as-needed online training tailored to your individual needs. Progent’s management reporting consultants can provide experience in all popular business intelligence reporting and visualization tools such as Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Designer.
Progent is among the most expert network support companies for creating e-mail systems based on Exchange 2000 Server. Progent specializes in helping small businesses derive the full benefits of Microsoft Exchange Server 2000 under typical scenarios including upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.
Progent's Microsoft-certified consultants can assist your business to plan for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to Configuration Manager 2012 from an older device management platform or assist you to modify your current SCCM 2012 ecosystem to accommodate your changing IT needs. Also, Progent can assist you to create a software foundation that extracts the most value from SCCM 2012 by providing advanced consulting support for related Microsoft platforms such as ADDS, SQL SSRS, and Internet Information Services (IIS).
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for testing line-of-business applications, developing cost-effective migration methodologies, evaluating and optimizing performance, planning or validating business continuity strategies, resolving compatibility issues, and establishing training environments for new products and technologies. For Progent clients who lack adequate in-house resources to assemble proper pilot systems, the lab reduces capital outlay and technical risk while keeping critical network projects on schedule.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small organization's servers in a solution that delivers the maximum degree of availability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting options are built upon mature virtualization architectures that allow small companies with mixed- platform environments to save dramatically on the expense of capital investments, system support, and IT management while achieving world-class reliability and an unmatched level of vendor independence.
Configuration Manager automates application and device deployment across multiple sites, centralizes compliance settings control, inventories network resources, protects against corporate data leakage, provides health monitoring, allows safe self service, and offers a single point of control for administering mixed-operating system ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can assist you with any facet of designing, implementing, operating and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Progent is among the most expert information technology support companies for integrating e-mail solutions powered by Exchange 2000 Server. Progent is skilled in helping small companies get all the advantages of Exchange 2000 under typical scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server administration.
Progent's temporary IT staffing services enable you to meet the need for IT support personnel without incurring the expense and hassle associated with identifying and hiring experienced technical workers and without adding to your permanent workforce.
Progent's Microsoft and Cisco-certified consulting engineers can assist you to assess the benefits of Exchange Server 2010 for your company and can help you to plan and implement an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will provide quick ROI by improving your productivity, cutting the expense of equipment and service, streamlining management, and integrating your key communications technologies.
Exchange 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important new features as well as a redesigned structure. These enhancements favorably impact vital areas including manageability, high availability (HA), security, operational costs, teamwork, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to understand the possible business benefits of upgrading to Exchange 2013, design a cost-effective test and deployment strategy, and train your IT team to manage your Exchange 2013 solution. Progent also offers ongoing online support and management services for Exchange 2013.
Progent's Microsoft authorized experts provide three service programs to help mid-size and large businesses develop an efficient and successful in-house Network Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment analysis, process study and enhancement, executive reporting, education of internal personnel, and documentation of processes. Progent's Software Evaluation and Deployment Services help organizations analyze the numerous high-quality Help Desk application programs on the market and determine what products may be too costly, lack key features, or align badly with your organization's business goals. Progent also provides temporary staffing for businesses who want to reinforce their internal Help Desk staff for occasional projects or to substitute for vacationing or incapacitated workers.
SQL Server 2016 offers significant improvements in speed, capacity, data security, availability, mobile computing support, plus built-in BI. Innovations include PolyBase for handling structured and unstructured files in one appliance for big data applications, Jason integration, Row-level Security, Mobile Report Publisher, and centralized management of local and cloud resources. Progent's Microsoft-certified consulting team can deliver remote and onsite expertise to help organizations of all sizes to implement, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager.
Progent's Juniper-authorized network engineer can assist you to plan and implement Juniper Firewall and VPN technology, optimize and troubleshoot your infrastructure, and migrate efficiently from outdated equipment to current releases. Progent's Junos OS engineers can provide support for Juniper's premier network control software to help you to streamline the administration and strengthen the security of your Juniper VPN appliances and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations manage environments that incorporate a mix of Juniper's software platforms.
Progent's Microsoft-certified Forefront Threat Management Server and ISA Server 2006 experts can assist you to design, deploy, and support an implementation of Forefront TMG or ISA Server 2006 on your network that provides the firewall security, speed and manageability that your business requires.
System Center Configuration Manager 2016 automates application and device deployment and updating, streamlines compliance settings management, inventories network assets, protects against corporate data leakage, provides network health reporting, enables safe end-user self service, and offers a single point of control for administering mixed-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can help you with any facet of designing, implementing, using and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.
System Center 2016 Data Protection Manager provides automatic backup and easy recovery capabilities for Microsoft environment. SCDPM 2016 offers application-aware protection for key platforms like Microsoft SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, works with VMs running on Hyper-V as well as VMware, and can use Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can assist organizations of any size to plan, deploy, administer, and troubleshoot a multi-site backup/recovery solution built around SCDPM 2016. Progent can help you to upgrade from an older release of Data Protection Manager or from an outdated system, and Progent can tune your SCDPM 2016 environment for on premises, hosted, cloud or hybrid deployment models. Progent can provide online or onsite support and can deliver as-needed expertise to resolve challenging issues or deliver end-to-end project management services to make sure you complete your Data Protection Manager 2016 deployment on schedule and on budget.
Progent's certified security staff can help you protect your Mac network through professional support offerings such as running security tests, recovery from virus and denial of service penetrations, configuring firewalls, implementing secure off-site and mobile connectivity, installing automated programs for protection against viruses, spam, and directory harvest attacks, and creating a company-wide security strategy appropriate for the particular goals of your corporate information system.
Progent’s computer outsourcing support offerings for small companies include designing Server 2003, Microsoft .NET Server, and BackOffice environments, managing migrations XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, online and on-site repair, resolving stubborn IT issues, and producing a comprehensive security strategy. Progent can show you how to maximize network availability and throughput via non-stop configuration, resilient network topology, and proactive server monitoring. Progent also offers special project help for large-scale upgrades and can help with requirements definition, product inventory, bill of materials production, sourcing selection, purchasing coordination, and full documentation. Progent’s computer outsourcing help also includes training for office productivity programs such as Microsoft Office XP.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small company's servers in an environment that delivers the maximum degree of dependability and scalability and is in addition simple to transfer to another host. ProSight Virtual Hosting services are based upon proven virtualization platforms that enable small and midsize companies with mixed- platform IT systems to economize dramatically on the costs of capital equipment, system support, and IT administration while achieving enterprise-class reliability and an unprecedented degree of vendor independence.
Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 and on-premises Exchange deployments. This allows you to have some Exchange mailboxes located on your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of designing, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed expertise to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is completed on time and within budget.
Progent's Power BI experts can assist you to design, install, manage, enhance or debug your Power BI solution. Progent can also help you to prep your target data for Power BI reports and dashboards. Progent can show you how to implement and manage an on-premises, cloud based, or hybrid network model to run Power BI.
Progent can assist you to plan and implement an efficient migration from a Solaris-based IT environment to a network based on Microsoft Windows and suited for supporting Microsoft's familiar office productivity products, business applications, and software development platforms. Progent's Solaris, Windows and Cisco consultants and application specialists can show you how to preserve your data and reduce business disruption by designing an effective migration strategy that protects your current assets in Solaris application and infrastructure. UNIX-to-Windows migration support services available from Progent include analysis of existing environment, migration planning and testing, Exchange migration support, information and application migration, and processor and storage system transition and consolidation.
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to assess the business benefits of migrating to SQL Server 2017 and can help your organization to design and implement an efficient migration of your databases and applications to any network architecture including local, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or onsite support services ranging from on-demand architecture assessment or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 project is carried out on schedule and within budget.
Progent's certified information technology consultants offer Windows Server 2016 integration consulting to assist organizations of any size to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help you to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver centralized management and comprehensive security for all your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.
Progent’s Technical Response Center provides national extended hours remote assistance for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers provide after-hours phone support and online direct network connection to isolate and repair network problems rapidly and economically. The scope of IT experience represented by Progent's team of country-wide support engineers allows Progent to escalate even the toughest problems to qualified experts as required. For urgent issues, the TRC endeavors to answer your request for service within one hour.
Progent's Cisco Meraki Wi-Fi AP consultants provide online and onsite support services to help organizations of any size to plan, install, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki APs. Progent can help you to set up and support Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology including switches, routers and firewalls to create a seamless ecosystem that delivers the same access, performance, security compliance, ease of management and uptime for wired and Wi-Fi users irrespective of their location or computing device.
System Center Configuration Manager automates application and device provisioning and updating, simplifies compliance settings management, keeps track of network resources, protects against corporate data leakage, provides health monitoring, allows secure self service, and offers a common point of control for administering mixed-OS networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration experts can assist businesses of any size with any facet of planning, implementing, using and repairing a SCCM deployment for local, cloud, or hybrid environments.
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Progent’s Technical Response Center provides nationwide extended hours remote troubleshooting for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals provide after-hours phone help and remote direct network access to troubleshoot and resolve network problems quickly and economically. The scope of IT experience available from Progent's team of nationwide service engineers makes it possible to escalate even the toughest network issues to competent specialists as required. For critical problems, the TRC tries to answer your request for service within one hour.
Microsoft Small Business Server is a low-cost collection of essential servers that provides the basis for a powerful but easy-to-manage information. The inter-connectivity requirements of the Microsoft .NET functions bundled with Small Business Server calls for a network consultant with hands-on expertise and broad knowledge in planning and implementing cohesive and comprehensive information technology systems. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies built into SBS 2011 and SBS 2008. This expertise ensures you success in installing, managing, and servicing IT solutions based on the Microsoft SBS suite of servers and programs.
Progent's Microsoft-certified consultants can provide remote or onsite support to assist organizations of all sizes to design, deploy, administer, and repair a backup/recovery system based on System Center 2012 Data Protection Manager. Progent can help you to upgrade from older versions of SCDPM or from another backup/recovery platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent offers occasional help for resolving particularly challenging problems, or full project management support. Progent's consultants can also assist your business to design Data Protection Manager into a comprehensive disaster recovery plan.
Progent’s consultants can assist you to plan and carry out a smooth migration from onsite Active Directory to cloud-based Azure AD or to a hybrid system that deploys Azure AD DS and AD Connect to centralize identity services across on-premises and cloud resources.
Progent's Cisco-certified wireless networking consultants offer online and on-premises consulting and support services to help you to design, configure, manage, optimize, and debug wireless networks that incorporate Cisco's Meraki access points. Progent can also assist your organization to plan and implement hybrid environments that integrate on-premises and cloud-hosted services and that deliver seamless connectivity, enhanced security, unified management, and consistent operation for all your mobile and desktop endpoints.
Progent can assist your organization to deploy Cisco's infrastructure products to create a solid basis for your local, private cloud, or hybrid data center and streamline operations in key areas including compute and storage consolidation, security and compliance, versatility, uptime, and disaster recovery.
Microsoft Forefront TMG 2010 is based on the proven security capabilities of ISA Server 2006 and provides a easily administered web gateway that delivers a one-server solution for an array of security features including an multi-layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting features, allows custom reporting generated by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to cut expenses and improve availability. Progent's Microsoft-certified consultants can help you to design and execute test and production implementations; interface Forefront Threat Management Gateway with Windows Server 2008, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; set up Microsoft Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and deliver ongoing support and repair services. Progent can also help your organization to migrate economically to Forefront Threat Management Gateway 2010 from ISA Server.
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of computer security professionals. GIAC accreditations are acknowledged by businesses and institutions throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists can provide expertise with any of the network security capabilities addressed within GIAC accreditation such as auditing network vulnerability, security incident management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.
Progent's Data Center professionals can help you find fault-tolerant data centers that match the specific needs of your company. Fault tolerant co-location sites are particularly appealing to small organizations due to of their low cost and simplified logistics in comparison to taking a do-it-yourself strategy. Attempting to design an in-house data center that offers even a basic level of fault tolerance is too costly for the majority of small organizations. Progent can show you how to reap all the benefits of non-stop data centers and 24x7 colo sites by offering a complete range of consulting and support services.
Microsoft supports seamless hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes hosted at your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is successfully completed on time and on budget.
Microsoft System Center 2016 provides major enhancements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016 servers, Windows 10; unified management of heterogeneous environments that include various Linux distributions, Hyper-V and VMware; and expanded cloud support such as closer integration with Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting staff can provide advanced online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and install a new deployment of System Center 2016, extend or tune your current one, migrate efficiently from a previous release of System Center, or debug your System Center environment.
Windows Server 2008 is an important step forward in making information systems more protected and fault tolerant, easier to virtualize and administer, higher performing, and able to offer a better platform for web publishing. Progent can help your business get the most from the improvements built into Windows Server 2008 by providing consulting, tech support, education, temporary staffing, network monitoring, and security services.
Microsoft supports transparent hybrid ecosystems that combine Office 365 and local Exchange deployments. This permits you to have some mailboxes located on your physical datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can provide occasional expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and on budget.
Cisco's Catalyst line of wireless controllers simplify the administration of Wi-Fi networks by unifying the configuration and control of Wi-Fi access points, tuning wireless performance by reducing the impact of RF congestion, enhancing wireless uptime with rapid failover, and hardening data security by identifying threats and analyzing network traffic based on user type and location. Progent can assist your business to deploy Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or carry out an efficient transition to Cisco's modern wireless controller solutions.
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all billed support activities. Unlike many freelance consultants or small service organizations who provide scant documentation or details of tasks done, each service provided by Progent is accompanied by full documentation. Each Progent consultant has use of the support reports transmitted by each consultant to each client. The discipline of documenting and archiving service activity allows more efficient service and avoids a variety of common problems such as when a service client is effectively held hostage to a consultant who won’t release vital service information.
Progent can provide cost-effective remote and onsite support to help organizations of any size to move any portion of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and allow access to Google's cutting edge AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, system design, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security strategies.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and on-premises consulting expertise, software development, and troubleshooting services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers design and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud-based resources into a seamless information management system.
Progent offers national remote help and troubleshooting services for companies that operate Solaris environments or whose information systems feature a mix of Sun Solaris and Microsoft products. Remote network consulting provides optimum leverage for your information technology dollar by preserving user efficiency and shortening the time charged for network repair services. Sophisticated online access tools and skilled technicians and consultants allow Progent to solve the majority of network issues without squandering time and money by traveling to your location. In most of cases your network problems can be dealt with over the phone or via a mix of telephone help and remote network analysis. Progent can make available Cisco CCIE infrastructure experts and CISSP and ISSAP premier security professionals to help with the most difficult system problems.
Progent's Microsoft certified support team can help you design and implement a smooth in-place Exchange Server 2007 migration plan that avoids network downtime, simplifies ongoing service requirements, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-site migrations, Progent has the knowledge and experience to complete your project rapidly and economically. Progent's Exchange 2007 help, repair, and design services include expertise with the configuration of outside vendor enhancements of Exchange Server 2007 that are in keeping with your business goals.
Progent's disaster recovery support and business continuity professionals can show you how to create a disaster recovery strategy in case of an IT network disaster. Progent can show you how to create a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized engineers can also show you how to build an affordable, fault-tolerant network solution that takes into account availability issues involving a broad range of infrastructure technologies and procedures.
Progent's Microsoft-certified consultants can help you evaluate the possible benefits of Hyper-V-powered virtualization for your business, perform pilot installations to validate Hyper-V's compatibility with your production software, evaluate your network and server infrastructure for smooth performance with virtual server technology, assist you in upgrading to Windows Server 2008 and setting up Windows Hyper-V, train your network management personnel to monitor and manage Hyper-V, provide expert consulting support for enhancing the security of your virtual servers, design and validate business continuity procedures that optimize system availability, and provide ongoing consulting and technical support including low-cost online troubleshooting and comprehensive Help Desk outsourcing.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size company's production servers in a solution that delivers the highest degree of dependability and expandability and is also easy to transfer to any data center. ProSight Virtual Hosting and management services are built upon mature virtualization techniques that allow small and midsize businesses with multi- platform IT systems to save dramatically on the expense of capital investments, system support, and IT administration while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.
Microsoft allows you to create seamless hybrid networks that integrate Office 365 and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes hosted on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any facet of designing, implementing and debugging your hybrid Exchange solution. Progent's Exchange specialists can deliver as-needed support to help you through stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is completed on time and on budget.
Progent uses an enterprise-class service reporting system that records and formats complete documentation for all delivered support activities. Unlike some freelance consultants or local support organizations who provide minimal documentation or specifics of tasks done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the service documentation transmitted by every consultant to each customer. The practice of detailing and organizing support activity results in more efficient service and eliminates a variety of common misfortunes such as when a service client is effectively held hostage to a consultant who won’t let go of vital service information.
Progent can provide affordable online access to engineers skilled in a broad range of products and services that deliver solutions for backing up Windows, Mac, and Linux servers and desktops plus notebooks and handhelds. Progent offers help for all major data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, HP Data Protector, Double-Take Backup, MozyPro, Retrospect, Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can help you to install, upgrade, or maintain backup/restore solutions for a variety of topologies such as on-premises, edge to datacenter, cloud, or a mix.