Additional Topics of Interest

CISA Certified Security Expert Amazon S3 backup Development Firm
Emergency Microsoft and Cisco Certified Expert Amazon EC2 VPN Development Group

Progent can provide affordable remote support to assist companies to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, preparedness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.

Urgent Virtual Service Desk Cost Savings Technology Consulting
Help Desk Sharing Cost Savings Online Technical Support

Progent's Help Desk Call Center outsourcing and co-sourcing service programs help organizations to save money and enhance productivity.

Microsoft Certified Co-managed Call Center Online Consulting
Virtual Support Desk Technical Consultant

Progent's Microsoft and Cisco certified experts offer several service programs to help mid-size and large businesses develop an efficient and productive in-house Computer Support Help Desk. Progent's consulting services include Return on Investment analysis, process analysis and enhancement, management reporting, training of in-house personnel, and documentation of procedures. Progent's Software Selection and Integration Services help organizations sift through the various high-quality Help Desk application programs on the market and decide what packages may be excessively costly, miss critical capabilities, or align poorly with your organization's corporate culture. Progent also provides temporary staffing for organizations who want to augment their in-house Help Desk team for occasional tasks or to fill in for absent or incapacitated workers.

Cybersecurity Pen Testing Network Consultants
Intrusion Detection Cybersecurity Pen Testing

Stealth intrusion checking is a key component of any overall network security strategy. Progent's security experts can perform extensive penetration checks without the knowledge of your organization's in-house IT resources. Stealth penetration checking uncovers whether existing security monitoring tools such as intrusion incident alerts and event log monitoring are correctly configured and actively observed.

Linux, Windows Engineer
Remote Linux with Windows Professional

If your company computer system mixes Linux platforms with MS Windows, Progent can show you how to integrate your servers into a unified network that allows all your operating systems to coexist for easy administration, transparent dataflow, high dependability, superior throughput, and tight protection. Progent's Linux and Microsoft Windows integration support offerings feature network infrastructure configuration and support, support for Windows services for UNIX, online network monitoring and management, remote network support and repair, in-person technical support, and Helpdesk services.

24/7 System Center OpsMgr 2012 Computer Consultant
24-7 SCOM 2012 Cloud Monitoring Technical Consultant

Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, enhancing and repairing System Center Operations Manager environments and offer organizations of any size advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to import and set up SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive online or on-premises troubleshooting to assist you to remediate critical issues uncovered by System Center 2012 Operations Manager.

SPA500 Series IP Phone Outsourcing
Support and Setup 7900 Series IP Phone

Progent's Cisco CCIE-certified network infrastructure experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

Specialist ransomware virus recovery
WannaCry ransomware recovery Consultancy

Progent's proven ransomware recovery experts can assist you to restore an IT network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.

UNIX with Windows Help and Support
UNIX, Windows Consult

If your business network combines UNIX, Linux or Sun Solaris platforms with Windows, Progent can assist you to incorporate your servers into a cohesive environment that allows all your OS platforms to coexist for simple management, transparent information exchange, high dependability, enhanced performance, and tight protection. Progent's UNIX and Windows integration support services include network architecture integration and support, consulting for Windows services for UNIX, online network monitoring and management, online technical help and troubleshooting, on-site technical support, and Help Desk Call Center services.

Consultant Services Herakles Data Center Test Lab
Consulting Services VLAN Test Lab

Progent's Test and Training Lab located at the QTS Colocation Center is available for piloting mission-critical applications, creating efficient migration methodologies, assessing and optimizing performance, designing or verifying disaster recovery strategies, mitigating compatibility issues, and building training environments for new products and technologies. For Progent clients without sufficient internal resources to configure proper test environments, the lab cuts capital costs and technical risk while keeping vital IT initiatives on schedule.

NetApp MetroCluster Synchronous Replication Services
Specialist NetApp MetroCluster Design

Progent offers enterprise customers the services of a certified NetApp consultant for online or onsite expertise for NetApp's complete portfolio of SAN software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, security and compliance, disaster recovery, and remediation. Progent offers Tier 3 support to assist you to resolve problems with NetApp SAN storage environments quickly and affordably following best practices.

Online Support Catalyst 9100 Series Access Point
Catalyst Wi-Fi 6 AP Security Online Support Services

Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Access Point experts can provide affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).

Cisco VPN and Firewall IT Consultant
ASA 5500 Firewalls Professional

Progent's CCIE-certified network infrastructure experts can assist you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.