Additional Topics of Interest
Outsourcing for Computer Support Help Desk
Progent's Computer Help Desk Outsourcing Support Services are intended especially for small businesses who need fast availability of a Help Desk Service Center with professional phone support and full escalation options but who have to work within a limited network support budget. Key components of Progent's Help Desk Outsourcing Support Services are Help Desk Phone Support, Optional Remote Access Support, System Evaluation, Expert Escalation, Virtual Help Desk Services, By-the-Minute Billing, and Helpdesk Software Selection and Deployment.
web application development Specialists
Progentís team of expert software programmers, relational database architects, and program management consultants can help enterprise clients to carry out development programs for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to seasoned project managers for advanced planning and project co-ordination or Progent can help customers plug expertise gaps by offering database architects and software programmers experienced in building line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist businesses to integrate SharePoint with additional data sources like SQL Server and Office Excel to create data-driven intranets and portal sites. Progent also offers experience with multiple web development technologies and can help clients to create, enhance, repair, or migrate web-based applications to utilize the most current web technology.
Remote Network Monitoring Consulting
Remote continuous network monitoring, proactive alerts, and periodic analytical reporting are crucial to preserving the health of your network and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) technology has progressed so far that companies of all sizes can get a degree of protection that was once limited to large enterprises. Progent can provide several RMM options available as low-cost service packages designed to help you to detect and fix a an array of IT network issues before they get big enough to hurt productivity.
Windows 2012 Failover Clustering Remote Troubleshooting
Progent's Microsoft-certified failover clustering experts can assist companies of all sizes to assess the advantages of deploying Windows Server 2012 clustering technology to build an advanced high-availability/disaster recovery strategy, assist you to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for failover clusters composed of physical servers or virtual machines, and help you to automate the management of clustered servers.
SCDPM 2012 Support Services
Progent's Microsoft-certified consultants can provide remote or onsite expertise to help businesses of all sizes to design, deploy, administer, and repair a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from older releases of SCDPM or from another backup platform, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid environments. Progent offers occasional help for resolving especially stubborn problems, or comprehensive project management support. Progent's consultants can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
iPhone VPN Remote Support
Progent can provide cost-effective online assistance to help you to plan, configure, and troubleshoot any aspect of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you get past specific technical bottlenecks or long-term engagements to help you complete large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or maintain a highly available, protected and efficient network infrastructure that is best suited to your computing model. Progent also offers online or onsite training for individuals or groups to help manage and use your iPhones and iPads in a safe, team-oriented environment that optimizes the strategic value of your IT network.
Computer Consultants for Microsoft System Center Operations Manager
Medium-size businesses can derive all the benefits of System Center Operations Manager 2007 and have quick access to Progentís Microsoft and Cisco Certified network consulting professionals. Thanks to Progent's economically priced IT support programs, medium-size organizations can choose a simple co-sourcing package built around System Center Operations Manager with network monitoring, proactive alerts, in-depth system analysis, Help Desk Call Center, and online service. For businesses with line-of-business environments who need high availability networking, Progent can provide a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to offer medium-size company information systems enterprise-class availability, security and productivity.
ISA 2004 Consultant Services
Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can assist you to plan, deploy, and support an implementation of TMG 2010 or Internet Security and Acceleration Server 2006 on your network that provides the firewall security, speed and ease-of-use that your business needs.
Office 365 Exchange Online and on-premises Exchange Remote Technical Support
Microsoft Office 365 Exchange Online lets you use cloud-resident servers, mailboxes and associated email infrastructure to reduce capital expense and management hassle. You can deploy Exchange Online to host all your mailboxes, or you can run a hybrid architecture that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly online support to help your small businesses to evaluate the benefits of Office 365 Exchange Online, design a solution that makes sense for your functional requirements and budget, carry out a non-disruptive migration from your existing Exchange system to one that incorporates Exchange Online, train your management staff and users, and provide as-needed consulting and troubleshooting.
Microsoft Windows 2003 Technical Support Services
The service background of Progent's certified Windows Server consulting team, with an average of over 10 years of support in Microsoft integration, ensures you success in identifying the version and configuration of Windows 2003 Server that matches most closely with your company's goals. Progent can also assist you with planning, installing, managing and troubleshooting sophisticated IT solutions powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Windows NT.
Support Outsourcing for Office SharePoint Server 2010
Progentís Microsoft-certified experts offer small and medium sized businesses IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, groups and information. SharePoint Portal Server provides a common spot for your employees or customers to access, organize, share and interact with useful information, files, and applications and to communicate with one another. It allows faster and better decisions, more efficient sharing across teams and more streamlined business practices. The main goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge accessible within and outside an organization. Windows SharePoint Services connect workers, customers, teams and projects with the knowledge theyíve developed in a way that makes data convenient to find, download and apply.
Wireless Security Scan Consultancy
Progent offers small organizations two ultra-affordable network security inventory scanning packages that include, for a preset fee, remotely administered inventory scans of your network security profile which are analyzed by certified information security engineers who interpret the data collected by the scan, deliver objective evaluations of your existing security vulnerability, and offer suggestions for enhancements. Progent has developed two non-overlapping security inventory scanning packages for external and internal security testing that are priced to meet the restricted budgets of small companies while delivering enterprise-class evaluations of your IT network's vulnerability to attack.