Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a target network. For this reason, ransomware assaults are commonly unleashed on weekends and late at night, when IT personnel may take longer to recognize a breach and are least able to mount a rapid and coordinated defense. The more lateral progress ransomware is able to make within a target's network, the longer it will require to recover basic operations and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to help organizations to complete the urgent first steps in responding to a ransomware attack by putting out the fire. Progent's online ransomware experts can assist you to identify and isolate breached servers and endpoints and protect clean resources from being compromised.

If your system has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's 24-hour Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services
Modern strains of crypto-ransomware like Ryuk, Maze, Sodinokibi and Netwalker encrypt online data and infiltrate any accessible system restores and backups. Data synched to the cloud can also be corrupted. In a vulnerable environment, this can make automated recovery impossible and effectively knocks the datacenter back to square one. Threat actors (TAs), the cybercriminals behind a ransomware attack, demand a ransom payment for the decryptors needed to recover scrambled data. Ransomware attacks also try to exfiltrate information and TAs demand an additional ransom in exchange for not posting this data on the dark web. Even if you can rollback your system to an acceptable date in time, exfiltration can be a major issue depending on the sensitivity of the stolen data.

The recovery process after a ransomware penetration involves several distinct stages, most of which can proceed in parallel if the recovery team has enough people with the necessary skill sets.

  • Containment: This time-critical first step involves arresting the lateral spread of ransomware across your network. The longer a ransomware attack is allowed to run unchecked, the longer and more expensive the recovery process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery engineers. Containment activities include quarantining affected endpoint devices from the network to minimize the spread, documenting the environment, and securing entry points.
  • Operational continuity: This involves restoring the network to a minimal acceptable level of functionality with the shortest possible delay. This process is typically the top priority of the victims of the ransomware attack, who often perceive it to be an existential issue. This activity also requires the broadest range of technical skills that cover domain controllers, DHCP servers, physical and virtual servers and endpoints, databases, productivity and line-of-business applications, network architecture, and secure endpoint access. Progent's recovery team uses state-of-the-art project management and collaboration tools to coordinate the complex recovery process. Progent understands the importance of working quickly, tirelessly, and in unison with a customer's management and IT staff to prioritize tasks and to put essential services back on line as fast as possible.
  • Data recovery: The effort required to restore data damaged by a ransomware attack depends on the state of the systems, how many files are encrypted, and what methods of recovery are required. Ransomware attacks can destroy critical databases which, if not gracefully shut down, may have to be rebuilt from scratch. This can include DNS and Active Directory (AD) databases. Exchange and SQL Server depend on AD, and many ERP and other business-critical applications depend on SQL Server. Some detective work may be needed to find clean data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on staff desktop computers and laptops that were not connected during the attack.
  • Setting up modern antivirus/ransomware protection: Progent's Active Security Monitoring is a 24x7 service that incorporates AV/ransomware protection technology used by many of the world's largest corporations including Netflix, Visa, and NASDAQ to provide real-time malware filtering, detection, mitigation, rollback recovery and root-cause forensic analysis in one integrated platform.
  • Negotiation with the Threat Actor (TA): Progent has experience negotiating ransom settlements with TAs. This requires close co-operation with the victim and the cyber insurance carrier. Activities include determining the type of ransomware used in the attack; identifying and establishing contact with the hacker; verifying decryption capabilities; budgeting a settlement with the victim and insurance carrier; negotiating a settlement and timeline with the TA; confirming compliance with anti-money laundering regulations; handling the crypto-currency payment to the TA; acquiring, learning, and using the decryption tool; debugging failed files; creating a clean environment; and restoring machines and services.
  • Forensics: Forensics can be time consuming, requiring the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, scheduled tasks, and core Windows systems to check for variations. Progent makes sure that containment, operational continuity, settlement negotiation, and data recovery activity can be carried on without interfering with forensics or being delayed by forensics.
Progent's Qualifications
Progent has provided professional IT services throughout the United States for two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes consultants who have earned high-level certifications in foundation technologies including Cisco, VMware, and major distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications including CISA, CISM, CISSP-ISSAP, CRISC, and GIAC. (See Progent's certifications). Progent also has expertise in financial management and ERP application software. This breadth of expertise gives Progent the ability to identify and consolidate the surviving pieces of your IT environment after a ransomware attack and rebuild them into a functioning system. Progent has worked with top cyber insurance providers including Chubb to help businesses recover from ransomware attacks.

Download Datasheet: Progent's Ransomware Endpoint Detection and Response Services
To read or download a PDF datasheet describing Progent's ransomware endpoint detection and response (EDR) services, click:
Progent's Progent's Ransomware Endpoint Detection and Response Services Datasheet. (PDF - 748 KB)

Contact Progent for Ransomware Recovery Solutions
For ransomware recovery expertise, call Progent at 800-993-9400 or go to Contact Progent.

Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is intended to guide organizations to carry out the urgent first step in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware engineer can assist businesses to identify and isolate infected servers and endpoints and protect clean resources from being compromised. If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, see Progent's Ransomware 24x7 Hot Line.

An index of content::

  • 24-Hour Baltimore Dynamics GP-Software Migration Support Services Baltimore MS Dynamics GP Baltimore Reseller - Recovery Support Services Port of Baltimore

  • Services Offsite Managed Backup and Recovery Services
    Offsite Managed Backup and Recovery Services Technology Professional

    ProSight Data Protection Services ECHO provide small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of critical files, apps and virtual machines that have become unavailable or damaged due to hardware breakdowns, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver world-class support to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical information.

  • 24/7 Midland Offsite Workforce IP Voice Technology Guidance Midland County TX, America 24-Hour Offsite Workforce Consultants near Midland - VoIP Technology Consulting
  • Alpharetta Alpharetta Remote Workers Help Desk Call Center Augmentation Consulting Services Alpharetta Remote Workers Help Desk Outsourcing Consultants Alpharetta-Roswell
  • At Home Workers Expertise nearby Denver - Voice/Video Conferencing Solutions Consulting and Support Services Denver Golden Triangle Teleworkers Denver Guidance - Voice/Video Conferencing Solutions Expertise Denver Mile High City
  • Baton Rouge, Louisiana Small Office Server Support Top Quality Cisco Expert East Baton Rouge Parish Design Firm

  • Setup and Support Exchange 2003
    Microsoft Exchange Consultants

    Progent's Microsoft-certified consultants offer computer help and network consulting services for Microsoft Exchange Server 2003, Microsoft Windows Server 2003, and for the entire family of Microsoft Servers. Progent's upgrade, integration, administration, and troubleshooting expertise for Microsoft Exchange Server include planning, deployment, project management, onsite and off-site troubleshooting, Help Desk Call Center support, expert security evaluation, and comprehensive network management outsourcing.

  • BlackBerry Exchange Maintenance Anaheim, Orange County BlackBerry BPS Upgrade Anaheim Orange Garden Grove
  • BlackBerry Software Assessment Lakeland-Plant City, Florida Lakeland-Plant City BlackBerry Network Support
  • BlackBerry Wireless Service Durham County North Carolina Durham BlackBerry BES Information Technology Manager
  • Cisco IT Consulting Group 24/7 Cisco Network Designers Anchorage Alaska
  • ransomware rebuild Technology Professional
  • Cisco IT Specialists Chatsworth-Calabasas, CA, United States Chatsworth-Chatsworth, CA Cisco Computer Network Consulting company
  • Clearwater Telecommuters Collaboration Systems Expertise Clearwater Florida Clearwater At Home Workers Collaboration Solutions Consulting Experts Clearwater

  • Exchange 2003 to Exchange 2010 Upgrade Consult
    Exchange Upgrade Professionals

    Progent can provide expert support for every step of your Exchange Server 2010 upgrade including outsourced or co-sourced project management services, site analysis, project planning, cost estimates of all new software and hardware needed, suggested vendor sourcing, system testing at client location or at Progent's test lab, managing transitional coexistence of Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, decommissioning the old servers, and webinar training for client's IT staff and users.

  • Cleveland, OH Windows 2019 Server Network Consulting Organization Upgrade Microsoft Windows Server 2016 Cleveland Public Square
  • Computer Companies SQL Nevada SQL Network Consulting Group Las Vegas, Henderson, Paradise, NV
  • Consultants Google GCP Cloud Storage integration Google Cloud VM Consultant
  • Consulting Services Microsoft SharePoint Austin, Travis County Microsoft SharePoint Computer Consulting Austin, Travis County, USA
  • Denver Aurora 24 Hour Dynamics GP-Great Plains Denver Premier Partner - Customization Programming and Support Denver, CO Top Rated Microsoft Dynamics GP Denver Reseller - Setup Development
  • Emergency Full-Time Jobs Microsoft Consulting Novato, Larkspur Network Engineer Part Time Job
  • Exchange 2019 Network Support Service Petaluma Online Troubleshooting Exchange Server 2013 Sonoma CA
  • Firewall Network Consultant Open Now Compliance Auditor Security
  • Franklin County Ohio, U.S.A. Microsoft Windows Server 2019 Server Consultant Windows Server 2016 Small Business Computer Consulting Firms Port Columbus International Airport CMH
  • IT Staff Augmentation for IT Service Organizations Lima Lima, Santiago de Surco District Short-Term Staffing Support Consulting Services
  • Indiana Cisco Tech Outsourcing Largest Cisco Small Office Network Consultants Indianapolis Indiana
  • Ipanema Work from Home Employees Cloud Systems Consultants Ipanema Work at Home Employees Cloud Technology Expertise Rio de Janeiro
  • Jacksonville, FL Jacksonville Teleworkers Setup Guidance Jacksonville At Home Workers Setup Consultants Jacksonville, FL
  • Louisville Crypto-Ransomware System-Restoration Louisville, Jefferson County, U.S.A. Louisville Ransomware System-Rebuild Louisville, KY, United States
  • Madison NotPetya Ransomware Mitigation Madison Ryuk Remote Ransomware System-Restoration Experts Madison

  • Outsource IT Linux RedHat Online
    Support Organization Linux Online

    Progent provides national urgent technical support and consulting services for companies that run networks based on versions of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft products. Online technical support provides maximum leverage for your IT dollar by preserving user efficiency and limiting the hours charged for network repair services. Sophisticated remote support utilities and skilled service specialists and engineers combine to enable Progent to handle most IT issues without wasting time and money by traveling to your site. In most of cases your IT issues can be dealt with by telephone or via a combination of phone support and remote network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISM certified security specialists to help you with the most difficult network issues.

  • Memphis, TN Internet Networking Consultants 24 Hour Memphis Computer Network Support Company
  • Immediate ransomware removal and data recovery Consulting Services
  • Microsoft Office 2000 Small Business IT Outsourcing Company 24-7 Microsoft Office 2003 Technical Support Firm
  • Midtown Manhattan At Home Workers Video Conferencing Systems Consulting NYC-Chelsea, New York, USA Manhattan-Greenwich Village Teleworkers Consulting Experts near me in Midtown Manhattan - Conferencing Systems Guidance
  • Network Security Bulletins Network Security Auditor Critical Security Alerts Cybersecurity Company
  • On-site and Remote Support Nationwide Support Missouri Small Business Network Consulting Firms
  • Online Troubleshooting Microsoft Windows Livermore Immediate Emergency Phone Support Software Outsourcing Consultant Dublin, CA
  • Remote Workers Santa Monica Assistance - IP Voice Systems Consulting Services Santa Monica 24/7/365 Teleworkers Consulting and Support Services in Santa Monica - VoIP Solutions Consulting Experts Santa Monica-Marina Del Rey
  • Remote Workforce Guidance in Toronto - Cloud Systems Consulting Experts Toronto At Home Workforce Toronto Expertise - Cloud Integration Technology Assistance Ontario
  • Engineers Snatch ransomware recovery
  • Rio de Janeiro, Brazil Computer Network Providers Rio de Janeiro-Ipanema Service Providers

  • Immediate Virtual Server Technology Professionals
    Open Now Professional Mission Critical IT Applications

    Server growth wreaks havoc on IT budgets and management resources. Server reduction through a virtual infrastructure offers lower total cost of ownership of hardware and quicker ROI, more efficient use of servers, simplified operations, increased system uptime, and easier manageability. Common uses for virtual machines are resource consolidation, economical platforms for mission-critical legacy applications running on obsolete operating systems, and affordable quarantine of program development or evaluation systems from production systems.

  • Best Consultant Services Snatch ransomware recovery
  • Riverside - Chino Netwalker Ransomware Hot Line Largest Ryuk Ransomware Hot Line Riverside, United States
  • SQL Server Service Provider Century City Microsoft SQL 2008 Tech Consulting West Pico

  • Online Support Ekahau Wi-Fi RF Coverage Maps
    Help and Support Ekahau Wi-Fi Site Survey and Design

    Progent's Ekahau-certified Wi-Fi consultants can assist your business to design, implement, enhance, manage and troubleshoot a Wi-Fi solution adapted to your building. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF signal analysis.

  • Santa Rosa Small Business IT Outsourcing Companies Consultancy Services Company Sonoma County

  • .NET IoT Integration Firm
    .NET Visual Studio Integration

    Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development system and can build or modernize .NET apps quickly and at low cost.

  • ransomware removal and data restore Engineer
  • Savannah, GA DopplePaymer Ransomware Hot Line Savannah Garden City Ryuk Ransomware Hot Line
  • Seattle Teleworkers Call Desk Augmentation Consultants Seattle Seattle Teleworkers Help Desk Augmentation Consulting Experts Seattle Washington
  • Supplemental IT Staffing Services Consulting Services Springfield Holyoke Agawam Springfield Staffing Services Springfield, MA
  • Sydney Crypto-Ransomware Susceptibility Evaluation Sydney Sydney Ransomware Assessment Sydney
  • Teleworkers Consulting and Support Services nearby Appleton - Backup Solutions Consulting Services Appleton-Oshkosh Work from Home Employees Consulting Services in Appleton - Data Protection Systems Consulting Experts Appleton-Green Bay
  • Top RIM Blackberry Troubleshooting RIM BlackBerry Exchange Network Engineer

  • Colocation Selection Network Consultants
    Co-Location Remote Support Services

    Colocation data centers allow companies to share world-class data centers for housing computer hardware that supports critical applications. Progent's Microsoft and Cisco premier consultants can assist your business with all facets of your colocation strategy including selecting and migrating to a colocation site, designing system topology, specifying hardware, on-site and on-line maintenance, setting up online system administration, and training your support staff.

  • Top Rated Network Support Consultant Microsoft SQL 2008 Sandy Springs-Cobb County, Georgia Sandy Springs-Norcross, Georgia SQL Server 2014 Consulting
  • Waltham Crypto-Ransomware Evaluation Waltham-Hyde Park, MA Waltham-Marlborough, Massachusetts Waltham Ransomware Netwalker Vulnerability Audit
  • Work at Home Employees Expertise nearby Southfield - Management Solutions Consulting Experts Southfield-Detroit Southfield, United States Teleworkers Southfield Consulting Experts - Management Systems Guidance

  • © 2002-2024 Progent Corporation. All rights reserved.