Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a target network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when IT personnel may be slower to recognize a break-in and are least able to organize a quick and forceful defense. The more lateral movement ransomware is able to achieve inside a victim's network, the more time it takes to recover core IT services and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to guide you to complete the urgent first step in responding to a ransomware attack by containing the malware. Progent's online ransomware experts can assist businesses to locate and quarantine infected servers and endpoints and protect clean resources from being compromised.

If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services
Current strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and infiltrate any available system restores and backups. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make automated restoration nearly impossible and effectively throws the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers behind a ransomware assault, demand a settlement fee in exchange for the decryptors needed to unlock encrypted data. Ransomware attacks also try to steal (or "exfiltrate") information and TAs demand an additional payment in exchange for not publishing this information on the dark web. Even if you are able to rollback your network to a tolerable point in time, exfiltration can pose a big problem according to the nature of the downloaded information.

The recovery process subsequent to ransomware penetration has several crucial phases, most of which can be performed in parallel if the response workgroup has a sufficient number of members with the necessary skill sets.

  • Containment: This time-critical initial step involves arresting the lateral spread of the attack across your network. The more time a ransomware attack is permitted to go unchecked, the more complex and more expensive the recovery effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery experts. Quarantine activities include isolating affected endpoints from the rest of network to minimize the contagion, documenting the IT system, and protecting entry points.
  • System continuity: This covers restoring the network to a basic acceptable degree of functionality with the least delay. This effort is usually at the highest level of urgency for the victims of the ransomware attack, who often see it as a life-or-death issue for their company. This activity also requires the broadest array of technical skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and smart phones, databases, office and mission-critical applications, network architecture, and safe remote access management. Progent's recovery experts use state-of-the-art workgroup tools to organize the complex restoration process. Progent understands the importance of working quickly, tirelessly, and in unison with a customer's management and network support staff to prioritize tasks and to put vital resources on line again as quickly as feasible.
  • Data recovery: The effort required to recover data damaged by a ransomware assault depends on the condition of the network, how many files are affected, and what recovery methods are needed. Ransomware attacks can take down critical databases which, if not carefully shut down, may need to be reconstructed from the beginning. This can apply to DNS and AD databases. Microsoft Exchange and Microsoft SQL Server depend on AD, and many ERP and other mission-critical platforms are powered by SQL Server. Often some detective work may be needed to find clean data. For instance, undamaged OST files may exist on employees' desktop computers and notebooks that were not connected at the time of the ransomware assault.
  • Setting up advanced AV/ransomware defense: Progent's Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to give small and mid-sized businesses the benefits of the same anti-virus tools implemented by some of the world's largest enterprises including Netflix, Citi, and Salesforce. By delivering in-line malware blocking, identification, mitigation, repair and analysis in one integrated platform, ProSight ASM cuts total cost of ownership, simplifies administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a certified SentinelOne Partner. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent has experience negotiating ransom settlements with threat actors. This requires working closely with the ransomware victim and the insurance carrier, if any. Activities consist of establishing the type of ransomware used in the assault; identifying and making contact with the hacker; testing decryption capabilities; deciding on a settlement amount with the ransomware victim and the insurance provider; establishing a settlement amount and timeline with the hacker; checking adherence to anti-money laundering regulations; overseeing the crypto-currency payment to the TA; acquiring, learning, and operating the decryption utility; debugging decryption problems; building a clean environment; mapping and reconnecting datastores to reflect precisely their pre-attack state; and restoring physical and virtual devices and services.
  • Forensics: This process involves discovering the ransomware assault's storyline across the targeted network from beginning to end. This audit trail of the way a ransomware assault progressed through the network helps your IT staff to assess the damage and brings to light shortcomings in rules or processes that need to be corrected to prevent future breaches. Forensics entails the review of all logs, registry, Group Policy Object, AD, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to look for changes. Forensic analysis is usually assigned a high priority by the insurance carrier. Because forensics can take time, it is vital that other important activities like business resumption are performed in parallel. Progent has a large roster of information technology and security professionals with the skills required to perform the work of containment, operational continuity, and data restoration without disrupting forensics.
Progent's Background
Progent has provided remote and on-premises network services throughout the U.S. for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes professionals who have been awarded high-level certifications in core technologies including Cisco infrastructure, VMware, and popular Linux distros. Progent's cybersecurity experts have earned prestigious certifications including CISA, CISSP-ISSAP, and CRISC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial management and ERP application software. This breadth of skills gives Progent the ability to salvage and integrate the undamaged pieces of your IT environment following a ransomware assault and reconstruct them quickly into a viable network. Progent has collaborated with leading insurance providers including Chubb to assist organizations recover from ransomware assaults.

Download Datasheet: Progent's Ransomware Endpoint Detection and Response (EDR) Services
To read or download a datasheet describing Progent's ransomware endpoint protection and response services, click:
Progent's Progent's Ransomware Endpoint Detection and Response (EDR) Services Datasheet. (PDF - 748 KB)

Contact Progent for Ransomware System Restoration Consulting Services
For ransomware system recovery expertise, phone Progent at 800-462-8800 or see Contact Progent.



An index of content::

  • 24 Hour Cisco Network Support Colorado Springs Fort Carson, United States Cisco Small Business Computer Consulting Company Colorado Springs, CO
  • Augusta Georgia Contractor Network Remote Support Microsoft MCP Consulting Contractor Job Augusta

  • 24 Hour System Center 2016 and Exchange Online Integration Technology Consulting
    Consulting System Center 2016 Data Protection Manager

    Progent has more than 10 years of experience deploying, maintaining and troubleshooting the core components included with Microsoft System Center and can assist you to design, install, manage, and fix your Microsoft System Center 2012 R2 ecosystem to optimize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent's consultants can assist you to migrate to the current edition of System Center from an earlier one or from a third-party IT management solution to deliver the benefits of enterprise-class deployment, centralized management, security, plus datacenter and application availability and performance monitoring.

  • Biggest Consulting for Norfolk Computer Support Firms Norfolk Virginia Beach, America Norfolk Virginia Beach Consulting Expertise for IT Service Providers near Norfolk - Short-Term IT Support Augmentation
  • Professional NotPetya ransomware recovery
  • Broomfield Snatch Crypto-Ransomware Business Recovery Broomfield, U.S.A. Broomfield Ryuk Online Ransomware Recovery Consultants Broomfield-Louisville, CO
  • Cisco IT Outsource Palo Alto California Cisco Small Business IT Outsourcing Firm East Palo Alto
  • Cisco Network Consulting Organization New Jersey Cisco Data Recovery Newark, NJ, Jersey City, NJ, Paterson, NJ, Elizabeth, NJ
  • Cisco Software Consulting Allentown, Lehigh County Cisco Information Technology Consulting Firms Allentown Bethlehem Easton
  • Cisco installation and Administration City of Washington DC, America Award Winning Cisco Small Business Network Consulting Company
  • Consolidate Huntsville, Alabama Microsoft Experts Huntsville, AL Consultancies
  • Consultant Services CISSP Certified Cybersecurity CISSP Certified Cybersecurity Architect Engineers
  • Dallas At Home Workers Infrastructure Expertise Remote Workers Consulting Experts in Dallas - Integration Consulting Services Dallas, U.S.A.
  • Egregor Ransomware Hot Line Ransomware Removal and Data Restore
  • Exchange Online Archiving Consulting Microsoft 365 and iPhones Online Help

  • Top Rated Online Help Wireless Link
    WLAN Network Consultant

    Progent’s Wireless Consulting Services provide a convenient, affordable way for companies of any size to deploy, manage and repair advanced wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

  • Fedora Linux, Sun Solaris, UNIX Online Support Services Sandy Springs-Cumberland, GA, US Mandrake Linux, Solaris, UNIX Support Outsourcing
  • Glendale-Goodyear Computer Consulting Firm Glendale-Maricopa County Small Office Server Support
  • Manage Exchange Virginia Network Security Consulting Exchange Virginia Beach, VA
  • 24 Hour Avaddon ransomware recovery Consultant
  • Manaus Netwalker Crypto-Ransomware Forensics Manaus, Estado do Amazonas 24x7x365 Manaus Sodinokibi Ransomware Forensics

  • Microsoft Windows 2000 Specialist
    Windows 2000 Server Troubleshooting

    Progent's certified Microsoft Windows 2000 consultants can help you enhance the capability of your existing Windows 2000 Servers and can streamline network administration, offer technical support and repair, and strengthen security. Progent can also help you design, rationalize, and execute a plan to migrate from Windows Server 2000 to Microsoft Windows Server 2003. Progent is expert in designing test installations to eliminate the technical risk associated with migrating to Windows 2003 Server by uncovering potential hardware and software compatibility problems.

  • Microsoft Experts System Center MOM Consult 24-7 Monitoring and Reporting Troubleshooting

  • Microsoft Dynamics GP 2015 Custom Programming Consulting Services
    Dynamics GP 2015 Data Extraction Consultant

    Dynamics GP 2015 R2 introduces a revamped architecture that enhances cloud readiness, supports popular handheld devices, permits single sign-on with Microsoft Azure AD, and tightens security and compliance. Dynamics 2015 R2 also simplifies reporting, incorporates new Workflows, extends the Web Client, and delivers more than 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the depth and breadth of technical skills and hands-on experience to address the critical technical and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will maximize the business value of your investment in this powerful product.

  • Microsoft Windows Server 2019 Computer Network Consulting company Manhattan Beach-Torrance Consulting Company Microsoft Windows Server 2016 Manhattan Beach-El Segundo, CA, USA

  • High Availability Load Balancing Online Support
    F5 Networks BIG-IP Setup and Support

    Progent provides high availability load balancing support that addresses system load balancing, load balanced program, network backbone routing, and content dispatching technology including Cisco Content Engine. High availability load balancing vendors for which Progent offers consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP.

  • Midtown Manhattan New York Midtown Manhattan Work at Home Employees Infrastructure Consulting Services Work from Home Employees Midtown Manhattan Assistance - Integration Consulting Experts Midtown Manhattan-Greenwich Village, America
  • Monterrey Phobos Ransomware Operational Recovery Monterrey, N. L. Monterrey Locky Crypto-Ransomware System-Restoration Ciudad Apodaca
  • Naples 24/7 Ransomware Recovery Naples Florida Emergency Naples 24x7x365 Crypto Remediation Naples-North Naples
  • Network Consulting Experts Data Center Mt Vernon Co-Location Facility Online Support
  • Oakland, United States Oakland At Home Workers Data Protection Solutions Guidance At Home Workers Oakland Consulting and Support Services - Data Protection Technology Consulting Experts Union City CA
  • Offsite Workforce Salinas Consulting and Support Services - Backup/Recovery Technology Expertise Salinas California Salinas Salinas Offsite Workforce Data Protection Systems Consulting Services
  • Pleasanton Offsite Workforce Endpoint Security Systems Consulting Services Livermore California Teleworkers Pleasanton Consulting and Support Services - Security Solutions Guidance Livermore, Alameda County
  • ProSight Ransomware Protection Technology Professional Signature-matching Virus Protection Professional
  • Remote Workers Campinas Consultants - VoIP Solutions Consulting and Support Services Limeira, Campinas Telecommuters Consultants near me in Campinas - IP Voice Solutions Consulting Experts
  • Reno Cisco Network Providers Cisco IT Support Reno, Washoe County

  • At Home Workforce Remote Technical Support
    Teleworker Integration Integration Services

    File summary_Work-from-Home-Support-Experts.htm.asp does not exist



  • Reno Nephilim Ransomware Forensics Analysis Reno, Washoe County Reno Nevada Reno NotPetya Crypto-Ransomware Forensics Analysis
  • Saddle Brook Ransomware NotPetya Susceptibility Testing Saddle Brook Ransomware Maze Readiness Report Saddle Brook-Clifton, NJ
  • San Francisco Peninsula Palo Alto Crypto-Ransomware Recovery Palo Alto Ryuk Crypto-Ransomware Detection Atherton CA
  • Santiago Ransomware Maze Readiness Report Las Condes, Metropolitan Region Santiago Crypto-Ransomware Ryuk Preparedness Audit
  • Small Office IT Consulting Small Office Specialist
  • Teleworkers Consultants nearby Appleton - Security Systems Consulting Services Appleton-Sheboygan, Wisconsin Appleton, Wisconsin After Hours At Home Workforce Guidance near Appleton - Endpoint Security Solutions Consultants
  • Top Quality SQL Server 2012 Software Consulting Vitoria, State of Espírito Santo SQL Server 2019 Network Security Consultant
  • Uberlândia Spora Crypto-Ransomware Settlement Help Minas Gerais Urgent Uberlândia DopplePaymer Crypto-Ransomware Settlement Negotiation Consulting Uberlândia
  • Urgent Madison Spora Crypto-Ransomware Forensics Madison Wisconsin 24 Hour Madison Avaddon Ransomware Forensics Investigation
  • Virtual Server Private Cloud Hosting Professionals 24/7 Private Cloud Hosting Consultant

  • Macintosh OS X Setup and Support
    On-site Technical Support Macintosh OSX

    Progent's experts can provide Apple macOS and OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and custom education. Progent can assist businesses to upgrade to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can offer help with Apple Mac applications. Progent's specialists in Apple technology can also help you with Apple iPhone integration and iPad synchronization, or moving to iCloud services. For computer environments built exclusively on macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, integrating and supporting a network infrastructure that is available, secure, fast and able to achieve your organization's objectives.

  • Wichita Dharma Ransomware System-Rebuild Sedgwick County Kansas Biggest Wichita Hermes Crypto-Ransomware System-Restoration Sedgwick County Kansas

  • 24 Hour Microsoft Office 2003 Network Support Consulting
    Network Specialist Microsoft Office 2003

    Progent’s IT outsourcing support offerings for small companies feature designing Windows XP, .NET Server, and BackOffice environments, coordinating migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, online and on-site troubleshooting, fixing stubborn integration issues, and producing a comprehensive security plan. Progent can show you how to maximize network reliability and performance via fault-tolerant technologies, resilient network topology, and proactive server monitoring. Progent also provides special project help for major upgrades and can help with needs assessment, product inventory, BOM production, sourcing qualification, purchasing logistics, and complete documentation. Progent’s computer outsourcing service also includes training for office productivity software such as Microsoft Office.

  • Windows 2019 Server Computer Consultancy Company Cheyenne WY, America Cheyenne-Casper, WY Integration Specialist Microsoft Windows Server 2019
  • Work at Home Employees Assistance near Alexandria - Security Systems Consulting Experts Alexandria Crystal City Alexandria Teleworkers Endpoint Security Solutions Consultants
  • Work at Home Employees Guidance nearby Waltham - Management Systems Assistance Waltham-Burlington, Massachusetts Waltham Offsite Workforce Management Systems Consultants Waltham-Newton
  • Work from Home Employees Consultants nearby Spartanburg - Connectivity Guidance Spartanburg-Greer, South Carolina Immediate At Home Workforce Spartanburg Consulting and Support Services - Set up Expertise
  • Urgent Hermes ransomware recovery Specialists
  • Work from Home Employees Consulting Experts near Ribeirão Preto - Management Tools Expertise Remote Workers Consulting Services near Ribeirão Preto - Endpoint Management Tools Consulting State of São Paulo

  • XenApp Windows Application Delivery Consulting
    XenApp Virtual Applications Consultant

    Progent's Citrix-certified experts can help your business to design, install, manage, and troubleshoot a virtualized application delivery solution based on Citrix XenApp. Progent's Cisco CCIE network consultants can help you optimize your network infrastructure for distributing server and client-side applications, and Progent's datacenter management and support experts can help your organization to administer and maintain an off-site datacenter that offers high availability, enhanced protection, and fast recovery.

  • Yolo County Network Security Consultants Computer Network Providers Yolo County

  • © 2002-2022 Progent Corporation. All rights reserved.