Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to work its way through a network. Because of this, ransomware assaults are commonly launched on weekends and late at night, when IT staff may take longer to become aware of a break-in and are least able to organize a rapid and forceful response. The more lateral movement ransomware can manage inside a victim's system, the more time it takes to restore basic IT services and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to guide organizations to carry out the time-critical first steps in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware engineers can help businesses to identify and quarantine breached servers and endpoints and guard undamaged resources from being compromised.

If your network has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's 24-hour Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise
Current strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and invade any accessible backups. Data synchronized to the cloud can also be impacted. For a poorly defended environment, this can make automated restoration nearly impossible and effectively knocks the datacenter back to square one. So-called Threat Actors (TAs), the hackers responsible for ransomware assault, insist on a ransom payment for the decryption tools required to unlock encrypted data. Ransomware attacks also try to exfiltrate information and TAs require an extra settlement in exchange for not posting this information or selling it. Even if you are able to restore your system to a tolerable date in time, exfiltration can pose a big issue depending on the sensitivity of the downloaded data.

The restoration work subsequent to ransomware penetration involves a number of crucial stages, most of which can proceed concurrently if the recovery team has a sufficient number of members with the required experience.

  • Containment: This urgent first response involves arresting the lateral spread of ransomware across your IT system. The more time a ransomware attack is allowed to go unrestricted, the more complex and more costly the restoration process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by veteran ransomware response experts. Containment activities include isolating affected endpoints from the rest of network to minimize the contagion, documenting the environment, and securing entry points.
  • System continuity: This covers restoring the IT system to a minimal acceptable level of capability with the shortest possible downtime. This effort is usually at the highest level of urgency for the victims of the ransomware attack, who often see it as an existential issue for their company. This project also requires the widest array of technical skills that span domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and smart phones, databases, office and line-of-business applications, network topology, and safe remote access. Progent's ransomware recovery team uses advanced collaboration platforms to organize the multi-faceted recovery effort. Progent appreciates the importance of working rapidly, continuously, and in unison with a customer's management and IT group to prioritize activity and to get vital resources on line again as quickly as possible.
  • Data restoration: The effort required to restore files damaged by a ransomware assault depends on the state of the network, how many files are encrypted, and what restore techniques are needed. Ransomware assaults can destroy critical databases which, if not gracefully closed, might need to be reconstructed from scratch. This can include DNS and AD databases. Exchange and Microsoft SQL Server rely on Active Directory, and many ERP and other business-critical applications depend on Microsoft SQL Server. Often some detective work could be needed to locate clean data. For example, non-encrypted OST files may have survived on staff PCs and notebooks that were off line at the time of the attack. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users.
  • Implementing modern antivirus/ransomware defense: Progent's Active Security Monitoring incorporates SentinelOne's machine learning technology to offer small and medium-sized companies the benefits of the same anti-virus tools used by some of the world's largest corporations such as Netflix, Citi, and Salesforce. By delivering in-line malware filtering, identification, mitigation, repair and forensics in one integrated platform, ProSight ASM cuts TCO, simplifies management, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This requires close co-operation with the ransomware victim and the cyber insurance carrier, if there is one. Activities consist of establishing the kind of ransomware used in the attack; identifying and making contact with the hacker persona; verifying decryption tool; deciding on a settlement amount with the victim and the cyber insurance provider; establishing a settlement amount and timeline with the TA; checking compliance with anti-money laundering sanctions; carrying out the crypto-currency transfer to the hacker; acquiring, learning, and operating the decryptor tool; troubleshooting decryption problems; building a clean environment; mapping and connecting drives to match exactly their pre-encryption condition; and recovering computers and software services.
  • Forensic analysis: This process involves discovering the ransomware attack's storyline across the targeted network from beginning to end. This audit trail of how a ransomware attack progressed through the network helps you to assess the impact and uncovers weaknesses in rules or processes that need to be corrected to prevent later break-ins. Forensics involves the review of all logs, registry, GPO, Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to look for changes. Forensics is usually assigned a high priority by the cyber insurance carrier. Because forensic analysis can be time consuming, it is critical that other important recovery processes like business resumption are pursued concurrently. Progent maintains a large team of IT and data security experts with the skills needed to carry out activities for containment, business continuity, and data recovery without disrupting forensics.
Progent's Qualifications
Progent has delivered remote and on-premises network services throughout the United States for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes consultants who have earned advanced certifications in foundation technologies including Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's data security experts have earned industry-recognized certifications including CISM, CISSP, and CRISC. (Refer to Progent's certifications). Progent also has top-tier support in financial and ERP application software. This broad array of expertise gives Progent the ability to salvage and consolidate the surviving parts of your information system after a ransomware intrusion and reconstruct them quickly into a functioning system. Progent has worked with top cyber insurance carriers including Chubb to help businesses clean up after ransomware attacks.

Download Datasheet: Progent's Ransomware Endpoint Detection and Response Services
To see a PDF datasheet about Progent's ransomware endpoint protection and response (EDR) services, click:
Progent's Progent's Ransomware Endpoint Detection and Response Services Datasheet. (PDF - 748 KB)

Contact Progent for Ransomware System Recovery Services
For ransomware system recovery consulting, phone Progent at 800-462-8800 or see Contact Progent.

An index of content::

  • 24x7x365 Exchange Network Design Midland County TX Exchange 2016 Information Technology Consulting Firms Midland Texas
  • After Hours Naples Spora Crypto-Ransomware Rollback Naples FL Naples Avaddon Ransomware System-Restoration Naples-Bonita Springs, FL
  • Alaska Consulting Service Firm Alaska IT Service Provider
  • At Home Workers Consultants nearby Miami - Call Desk Solutions Consulting Services MIA Miami Telecommuters Help Desk Call Center Outsourcing Expertise Coconut Grove

  • Microsoft Access report formatting Development
    Microsoft Access software development Professionals

    Progent offers cost-effective online support for all releases of Microsoft Access including Access desktop and Access Web App and offers expert support for application programming, database migration, performance optimization, BI reporting, and maintenance. Progent also can provide custom webinar classes for Office Access application development and database management.

  • BlackBerry Synchronization Outsourcing IT Support RIM BlackBerry IT Technical Support Company San Diego
  • Brooklyn New York At Home Workforce Consulting and Support Services - Brooklyn - Cloud Systems Assistance Brooklyn Remote Workforce Cloud Technology Consulting Services

  • ProSight Email Content Filtering Policies Consult
    Email Anti-fraud Intelligence Technology Professional

    Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide web-based control and comprehensive security for all your email traffic. The powerful architecture of ProSight Email Guard integrates a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper level of analysis for inbound email. For outbound email, the local security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.

  • Cabo Frio Cabo Frio Telecommuters Cloud Integration Systems Expertise Cabo Frio At Home Workforce Consulting Services - Cabo Frio - Cloud Integration Solutions Guidance
  • Cisco and Microsoft Certified Expert Network Security Consultant New York Award Winning New York Computer Consultancy Company
  • Clearwater Lockbit Crypto-Ransomware Rollback Clearwater Florida Clearwater Snatch Crypto-Ransomware Mitigation Pinellas County Florida

  • ransomware response and recovery Consultants
    Conti protection and ransomware recovery Specialists

    Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a phone discussion with a Progent information assurance expert. The interview is designed to evaluate your organization's ability to block ransomware or recover quickly after a ransomware attack. Progent will work with you personally to collect information about your existing AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to create an efficient security and backup/recovery environment that reduces your exposure to ransomware and meets your company's requirements.

  • Consultant Microsoft Teams Migration from Lync Microsoft Teams Admin Center Consulting
  • Consulting Support for IT Support Organizations in Hayward - Seamless Short-Term IT Support Help Hayward, CA, United States Consulting Support for Network Service Companies - Hayward - Short-Term IT Support Assistance Castro Valley, CA
  • Dallas County Top Ranked Staffing for Network Support Groups Supplemetary IT Staffing for IT Service Teams Dallas County

  • Extended Service Desk Economics Outsourcing
    Remote Consulting Virtual Help Desk Costs

    Progent's Helpdesk outsourcing and co-sourcing services help organizations to cut costs and increase productivity.

  • Gentoo Linux, Sun Solaris, UNIX Support Outsourcing Lubbock Texas Suse Linux, Sun Solaris, UNIX IT Services Lubbock Texas
  • Immediate Cisco Support Firm Cisco Consulting Organization Roseville
  • Indiana Firewall Firewall Configure Firewall Network Security Audit Indianapolis, IN

  • Jabber On-site Support
    Remote Consulting Cisco IP Video phones

    Progent's Cisco-certified IP phone and video IP phone experts can help you to configure, maintain, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Cisco Unified CM, originally known as CallManager, or with Cisco Unified CM Express (CME) to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications like Cisco Unified CM IM and Presence Jabber, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's consultants can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, installing ISR routers with CUBE VoIP networking support, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.

  • Joinville Offsite Workforce Consulting near Joinville - IP Voice Systems Consulting Services 24-7 Teleworkers Consulting - Joinville - VoIP Solutions Assistance Joinville
  • Jundiaí WannaCry Ransomware Rollback Jundiai, State of Sao Paulo Biggest Jundiaí Crypto-Ransomware Operational Recovery Jundiai
  • Juniper SRX100 Router Protect Juniper SRX100 Router Security Evaluation

  • Technology Consulting Hornetsecurity Altaro VM Backup Offsite
    Altaro VM Backup and vSphere Specialists

    Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud architectures and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or onsite services to help you to design, install, optimize and debug a comprehensive backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup.

  • Madison Ryuk Online Crypto-Ransomware Repair Experts Madison, Dane County Madison DopplePaymer Crypto-Ransomware Cleanup Madison, WI
  • Microsoft Exchange Systems Support Joliet, Will County Joliet Illinois Urgent Microsoft and Cisco Tech Outsourcing
  • Microsoft Exchange Upgrade Technical Support Services Microsoft Expert Exchange 2000 Migration Consultant
  • Microsoft Expert Edison-Middlesex County Internet Networking Consultants Network Setup Edison, New Jersey
  • ransomware cryptoworm recovery Technology Professional
  • Microsoft MCTS Remote Engineer Home Based Jobs Microsoft MCA Remote Consulting Telecommute Jobs Montgomery Alabama, US
  • Napa Crypto-Ransomware Vulnerability St. Helena, Calistoga Napa Ransomware Netwalker Preparedness Consultation Napa
  • Netwalker Ransomware Hot Line San Ramon CA Ryuk Ransomware Hot Line Livermore, America
  • Norfolk Ryuk Crypto-Ransomware Protection Norfolk Virginia Beach, United States Norfolk Ryuk Ransomware Business Recovery
  • Offsite Workforce Consulting Experts - Clearwater - Cloud Technology Assistance Clearwater, FL Offsite Workforce Assistance near me in Clearwater - Cloud Integration Systems Consulting and Support Services Clearwater, Pinellas County
  • ransomware removal and restore Specialist
  • Rio Grande do Sul Remote Technical Support Red Hat Linux, Sun Solaris, UNIX Top Ranked CentOS Linux, Sun Solaris, UNIX Troubleshooting
  • Rochester Urgent Crypto Remediation Services Monroe County New York Crypto Cleanup Support Services Rochester, NY, United States
  • SQL Server 2012 Network Design SQL Server 2019 Remote Troubleshooting Icarai, Niterói
  • Salt Lake City, Tooele County Work from Home Employees Consulting and Support Services nearby Salt Lake City - Collaboration Solutions Guidance Salt Lake City Telecommuters Collaboration Systems Consultants Salt Lake City, Tooele County
  • San Diego, CA San Diego Ransomware Ryuk Preparedness Report Top Quality San Diego Ransomware Netwalker Readiness Checkup San Diego - La Mesa
  • Santa Monica-Marina Del Rey, California Santa Monica Ransomware MongoLock Vulnerability Testing Santa Monica Crypto-Ransomware Spora Vulnerability Evaluation Santa Monica-Venice, CA

  • Windows 11 Wigets On-site Technical Support
    24x7 Microsoft Windows 11 Snap Groups Consultant Services

    Progent's Windows 11 consulting experts can provide a variety of services for Windows 11 such as cloud integration, mobile management, at-home workforce access, data and identity security, streamlined deployment, and Help Desk services.

  • Schaumburg Sodinokibi Crypto-Ransomware Cleanup Schaumburg-Deerfield, IL Schaumburg Ransomware System-Restoration
  • SharePoint Server 2010 Consultant Services Downers Grove-Oak Brook, Illinois, USA SharePoint Remote Consulting
  • Snatch Ransomware Hot Line Manchester NotPetya Ransomware Hot Line Salford, United Kingdom
  • Sodinokibi ransomware recovery Consult
  • Stockton Crypto Removal Stockton, CA Tracy CA After Hours Emergency Stockton Crypto Repair
  • Tech Consulting SharePoint SharePoint Network Recovery Fargo North Dakota
  • Telecommuters Appleton Consulting and Support Services - Cloud Technology Consulting and Support Services Appleton WI Telecommuters Appleton Consulting Services - Cloud Systems Assistance Appleton
  • Top Quality Oklahoma CIty Telecommuters Cloud Technology Consulting Oklahoma City Oklahoma At Home Workers Consulting nearby Oklahoma CIty - Cloud Systems Consulting Oklahoma City, Tinker Air Force Base
  • Top Rated Setup and Support Windows 8.1 Security Windows 8.1 Engineer

  • Technical Support Services SQL Server
    MS SQL Server Coder

    Microsoft SQL Server 2005 offers indispensable, standardized tools to computer experts and network users, lessening the complexity of designing, deploying, administering, and using enterprise data and analytical applications in environments ranging from handheld devices to enterprise information systems. The complexity and integration demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on experience and broad knowledge in planning and deploying information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.

  • Ubiquiti UniFi Controller software Technology Professional Ubiquiti UniFi Security Gateway Specialists
  • Washington Remote Workers IP Voice Solutions Consultants Washington Offsite Workforce VoIP Solutions Consulting Services

  • Ekahau Wi-Fi Site Survey Remote Troubleshooting
    Ekahau Predictive Wi-Fi Site Modeling Support and Setup

    Progent's Ekahau-certified Wi-Fi consultants can help you to design, deploy, enhance, manage and troubleshoot a Wi-Fi network optimized for your environment. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF analysis.

  • Windows Server 2012 R2 Integration Specialist Virginia Beach, Southside Windows Server 2012 Network Security Consultant Virginia Beach South Hampton Roads
  • Windows Small Business Computer Consulting Tulsa Oklahoma Tulsa Oklahoma 24/7 IT Outsourcing Group Windows

  • Juniper Networks NetScreen Cybersecurity Firm
    Juniper NetScreen IPsec VPN information Systems Audit

    Progent's Juniper-authorized NetScreen consultants can assist your company to install and integrate NetScreen 5000 series routers, migrate from previous NetScreen devices to more current Juniper products, and troubleshoot infrastructure problems in Juniper-only or mixed-vendor systems.

  • Work from Home Employees Expertise nearby Providence - Cloud Integration Technology Consulting Providence Pawtucket Cumberland Providence Rhode Island Providence Remote Workforce Cloud Systems Assistance

  • © 2002-2023 Progent Corporation. All rights reserved.