Ransomware Defense and Cleanup Expertise
Ransomware Cleanup Services
Additional Topics of Interest
Microsoft Certified Database Specialists
Database Administration Engineer
Progent's certified relational database consultants offer small and midsize businesses remote DBA and programming services for popular database platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Support services available from Progent include installation and integration, application design and coding, administration support, replication and synchronization strategies, capacity planning, performance tuning, migration, security and compliance, backup and recovery systems, problem solving, and webinar training.
Mission Critical Environment Outsourcing
Non-stop Network Consulting
Progent's high availability network consultants provide non-stop computing consulting, disaster recovery services, system load balancing, 24x7 interoffice access, fault-tolerant Internet interface design, non-stop data center consulting, and other high-availability operations support to help your organization configure a 24x7 network for mission-critical applications. Progent possesses the experience to design economical, high-availability systems by utilizing the evolving library of Windows Cluster servers including Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster. Progent's Microsoft and Cisco certified engineers can show you how to you design a fault tolerant mutli-site network with a fully redundant Internet connection and intelligent system load balancing.
Computer Support Online Windows Desktop Training
Outsourced IT Services Online Microsoft 365 Excel Training
Progent provides customized remote training for popular desktop apps and environments such as Office and Microsoft 365 Excel, Word, Publisher and Project plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction provides the advantages of conventional physical classroom instruction, such as instant interaction between clients and trainers, but avoids the expenses of transportation and the challenge of trying to synchronize the availability of many workers. Available to single students or classes of all sizes, Progent's virtual training allows the trainer to run the seminar from a remote office and the students can be dispersed across an office or across the country. Live online education utilizes powerful teaching mechanisms like broadcast white boards, real-time questions, and collaborative applications. Sessions can be brief and targeted to specific topics or longer in duration and broader in scope.
Consult School District Exchange
School District Exchange Services
Progent has a long background providing a broad range of online network support and emergency troubleshooting services to local governments and schools across the United States. Progent is one of the industry's pioneers in providing expert online IT consulting and has delivered network support to clients in every state. Online support eliminates travel costs and solves problems faster than onsite support.
Microsoft Consulting Best Practices Consultants
Problem Escalation Through Teamwork Small Business Server Support
Progent's staff of Microsoft and Cisco Certified experts average longer than a decade of real-world industry background, in the trenches of network service, executing a wide variety of technical tasks for a large mix of businesses. Every Progent support professional shares a proven collection of personal best practices which are combined into shared leading practices training that Progent instills in its consulting personnel. This guarantees that you get not only world-class technical help, but also a support engineer with proven approaches for using technical knowledge to fix actual network problems efficiently.
Duo MFA and Single Sign-on (SSO) Remote Consulting
Zero Trust Cybersecurity Outsourcing
Progent's Duo services utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification with iOS, Google Android, and other out-of-band devices.
SCCM 2007 Mobile Device Management Integration Services
Consultant Configuration Manager 2007
Progent can assist your organization to support System Center 2007 Configuration Manager to simplify operations, enhance security and compliance, and boost worker output by ensuring that critical applications stay up to date, managing licensing, and monitoring usage profiles to help you make smart buying choices. When your organization is set to upgrade your SCCM 2007 change management solution, Progent can help you to plan and implement a smooth migration to SCCM 2012.
Configuration Manager Support and Setup
SCCM Software Inventory Outsourcing
System Center Configuration Manager automates software provisioning and updating, simplifies security and compliance settings management, inventories network resources, guards against corporate data leakage, provides network health reporting, enables secure self service, and delivers a single control mechanism for managing mixed-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can help your organization with any aspect of planning, installing, using and repairing a SCCM deployment for local, cloud, or hybrid environments.
Small Business Wireless Remote Troubleshooting
Technical Consultant Proxim
Progent's wireless consultants can help small businesses plan, select, test, configure and maintain secure building-to-building wireless bridging products that integrate seamlessly into your existing network while providing a level of protection that equals or excels wired interfaces. Progent provides expertise in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you identify and install the wireless link technology that fit best with your business needs.
Ekahau Wi-Fi Site Survey and Design Integration Support
Ekahau Wi-Fi Site Debugging Online Help
Progent's Ekahau-certified Wi-Fi experts can help your business to plan, install, optimize, manage and debug a Wi-Fi solution adapted to your facilities. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF measurement.
Teleworker Support Outsourcing
Telecommuter Integration Setup and Support
Progent has 20 years of background assisting small and medium-size organizations to plan, implement, tune, manage, and debug information networks that support a remote workforce.
System Center 2012 Virtual Machine Manager Onsite Technical Support
24x7x365 Setup and Support SCVMM 2012 Backup and Recovery
Progent's Microsoft-certified consultants can help organizations of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; plan, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist you to migrate from an earlier edition of SCVMM or from a third-party virtualization management platform, and Progent can help you to enhance and repair your current SCVMM environment to make sure you get maximum business value.
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Small Business WAP321 Setup and Support
Online Technical Support Small Business WAP581
Cisco's Small Business series of wireless access points are Linux-powered devices designed as entry-level wireless APs for small offices. Progent's Cisco CCIE Wi-Fi network consultants offer remote or on-premises configuration and troubleshooting services to assist your organization to design, configure, update, optimize, administer and debug Cisco Small Business Wi-Fi AP deployments of any size or architecture.
24 Hour SharePoint Server 2016 Outsourcing
Online Technical Support SharePoint Server
Progent's Microsoft-certified experts offer businesses of any size consulting, troubleshooting, and development services for SharePoint and SharePoint Online. SharePoint is an advanced platform that utilizes web-based technology for efficiently coordinating people, groups and data. Microsoft SharePoint Server offers a common spot for your workers or customers to connect to, organize, share and manipulate useful information, documents, and software and to communicate with other people. Microsoft SharePoint enables faster and more intelligent decisions, more effective sharing across groups and more streamlined business practices. Windows SharePoint Services connect workers, clients, workgroups and projects with the information they've developed in a way that makes data easy to locate, download and apply. Progent's certified SharePoint experts can help your organization to support your existing SharePoint ecosystem or migrate to the current release of SharePoint Server or to SharePoint Online.
SMS Server 2003 Upgrade IT Consulting
Microsoft SMS Remote Support Services
Progent's Microsoft certified consultants provide small and medium size businesses enterprise-grade consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to deliver important applications rapidly and automatically to appropriate users, reduce product costs and adhere to licensing agreements by understanding patterns of usage, enhance Windows security by increasing your awareness of vulnerability and by delivering critical updates, manage your external workforce through accepted standards independent of connection or geography, and lower operational costs by fully exploiting the administrative functions incorporated into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application deployment, security patch control, and resource monitoring management including program and hardware inventory.
Services Microsoft Project Server My Sites
Trainer Microsoft Project Server Workflow
Progent's Microsoft engineers can provide advanced expertise in deploying, operating and debugging all versions of Project Server and can deliver a broad range of affordable remote support services following industry best practices to assist businesses of all sizes to receive all the advantages of this powerful platform. Consulting support offered by Progent include solution planning, software configuration and upgrades, strategies for secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized webinar training classes.
Exchange 2013 Management Consulting
Microsoft Certified Exchange 2013 EAC Remote Consulting
Microsoft Exchange Server 2013 includes major enhancements to the functionality of Microsoft Exchange 2010 and introduces important innovations plus a revamped structure. These improvements affect key facets of IT including ease of administration, high availability (HA), security and compliance, operational costs, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can help you evaluate the potential advantages of upgrading to Microsoft Exchange Server 2013, design an efficient validation and rollout strategy, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide ongoing remote consulting and support and management for Microsoft Exchange Server 2013.
24-Hour Microsoft Certified Partner Security Companies Forefront Threat Management Gateway 2010
Computer Consultant ISA Server 2006
Application Publishing with ISA Server 2006 provides greater control over intranet resources while supporting increased productivity by making these resources accessible to legitimate remote users. ISA Server 2006 can protect corporate applications, services, and data throughout all network layers with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-premier ISA Server experts can show you how to design, deploy, configure, and maintain ISA Server on your network so that your company benefits from a highly functional and affordable balance of protection, productivity, and speed.
System Center 2016 and Windows 10 Integration Consultants
Immediate System Center 2016 and SSRS Reporting Specialists
Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent's Microsoft and Cisco Premier IT support professionals. With Progent's economically priced IT support programs, small and midsize organizations can choose a basic Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer small business information systems world-class availability, protection, and productivity.
Sun Solaris Troubleshooting
24 Hour Troubleshooting Solaris
Progent's Solaris platform consulting experts provide small businesses and software developers assistance with administering and maintaining Solaris environments that run with Microsoft-based networks. Progent can give your organization access to Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide range of expertise provides you with a convenient one-stop source to show you how to create and maintain a secure and reliable cross-platform connectivity and communications infrastructure that supports Solaris and Microsoft interoperability by integrating Windows with major variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
24x7 Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Support and Help
Open Now 802.11 6/6E Access Point Technical Support Services
Progent's Cisco-certified Wi-Fi technology experts can assist organizations to deploy, administer, and troubleshoot Cisco Wi-Fi devices such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Small Business WAP571 Onsite Technical Support
Small Business 300 Access Point Information Technology Consulting
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-powered units engineered as value-priced wireless APs for light workloads. Progent's Cisco CCIE wireless network infrastructure consultants can provide online or on-premises integration and debugging support to help you to design, implement, upgrade, tune, administer and debug Cisco Small Business Wi-Fi access point deployments of any size or architecture.
Dynamics GP Power BI Support and Setup
Professionals Dynamics GP/Great Plains
Progent can help you prepare and execute a smooth move to Microsoft Dynamics GP/Great Plains so that you preserve your information, improve your protection, enhance your analytics, take complete advantage of Microsoft Office support, and minimize productivity interruption by designing and following a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP 2010 users so you don't lose productivity. Progent can enhance your financial reports and business analytics by offering Crystal Reports help, FRx programming, and Microsoft Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce specialized line-of-business applications and eCommerce solutions that integrate transparently with Dynamics GP 2010/Great Plains 2010.
Operations Manager Network Engineer
24/7/365 Remote Monitoring and Reporting Consultant
Mid-sized businesses can get all the advantages of System Center Operations Manager and have quick access to Progent's Microsoft and Cisco Premier Certified network consulting professionals. With Progent's affordably priced IT service programs, medium-size organizations can select a basic co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, automated warnings, comprehensive reporting, Help Desk support, and remote troubleshooting. For businesses with line-of-business applications who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager to offer mid-size company information systems world-class reliability, protection and performance.
Data Center Specialists
Hosting Remote Technical Support
Progent's colocation center IT services are designed for companies with hardware housed at IDCs or data center colocation hosting sites and in need of on-demand on-premises help at the co-location site plus remote help from Microsoft and Cisco Premier Certified professionals. Progent offers a full range of IDC and IDC and colocation consulting services including system architecture analysis, Windows and UNIX server installation and maintenance, tech support for server and communications infrastructure, development and deployment of zero-downtime configurations, architecting and deploying layered security defenses, firewall integration and troubleshooting, designing load balancing solutions, and creating high-availability server and storage cluster systems.
Network Consultant SharePoint 2019 On Prem
SharePoint Server 2019 Migration Consulting Services
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and onsite consulting expertise, software development, and technical support services for businesses of any size who want to upgrade to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can assist you design and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a seamless intranet solution.
Exchange 2016 Outlook on the web Integration Support
Exchange 2016 Information Technology Consulting
Progent can help you in all phases of your migration to Exchange 2016 including designing high availability architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines, mailbox databases and log files; setting up hardware load balancing for fault-tolerant client access services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Technology Consulting Barracuda Networks Zero Trust
Security Consultant Barracuda Networks Firewalls
Barracuda's affordable CloudGen Firewall appliances offer web filtering, safe remote connectivity, SSL tunnel VPN, secure SD-WAN, and Zero-Trust support along with centralized management throughout your complete enterprise including on-premises, cloud, and hybrid deployment architectures. Public clouds supported include Azure, AWS, and Google Cloud Platform (GCP). Progent can deliver the expertise to serve as your go-to resource for technical support, maintenance, training, and cybersecurity expertise.
Professionals SQL Server 2014 In-memory ColumnStore
Support Outsourcing SQL Server 2014 Disaster Recovery
SQL Server 2014 includes significant improvements in critical areas including speed, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services that include system design, configuration, administration, remediation, and application development services to enable organizations of all sizes to achieve fast return from their SQL Server 2014 deployment.
VoIP phones patch management Consulting
Android patch management Professional
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Emergency Microsoft Experts Windows Server 2022 with Linux Remote Support Services
Windows Server 2022 migration Consultant Services
Progent's certified Windows Server 2022 experts can help your company to plan and carry out a cost-effective upgrade to Windows Server 2022 that features high availability and that is based on a self-hosted network model or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.
Microsoft Windows 7 Migration Professionals
Windows 7 Upgrade Engineers
Progent's certified engineers offers remote and onsite support services to help you to administer, maintain, and repair PCs based on Microsoft Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, network security, backup and restore, online connectivity, mobile device management, wireless network design, and 24x7 network monitoring.
Engineers Microsoft Project Server My Sites
Biggest Project Server 2013 Troubleshooting
Progent's Microsoft engineers can provide advanced support in deploying, operating and debugging all versions of Microsoft Project Server and can deliver a wide variety of cost-effective remote consulting services following proven best practices to assist businesses of all sizes to get all the benefits of this powerful platform. Support services offered by Progent include solution planning, installation and upgrades, setting up safe collaboration among local and offsite users, network infrastructure optimization, and specialized online training.
24-7 Microsoft DPM 2016 Technology Consulting Services
Microsoft Data Protection Manager 2016 Consultant
Microsoft System Center 2016 Data Protection Manager provides automatic backup and simplified recovery functions for Microsoft-based environment. Data Protection Manager 2016 delivers application-aware backup for key workloads such as Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux virtual machines, works with virtual machines hosted by Windows Hyper-V and VMware, and can use Azure for cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of all sizes to plan, implement, administer, and repair an enterprise-wide backup/recovery system built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from a previous version of Data Protection Manager or from an outdated system, and Progent can tune your SCDPM 2016 environment for on local, colocated, cloud or hybrid deployment models. Progent offers remote or onsite consulting expertise and can provide as-needed expertise to resolve technical bottlenecks or provide end-to-end project management or co-management support to make sure you finish your Data Protection Manager 2016 deployment on time and within your budget.
Online Support Services Microsoft SQL Server 2019
Top SQL Server Reporting Services Network Consultants
Progent's Microsoft certified professionals can provide small and mid-sized companies expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the rapid development of advanced business programs that can give your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to providing consulting, support and problem solving services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your information network. Progent can also help you migrate from earlier versions of SQL Server to SQL Server 2005.
Windows Server 2019 Security and Compliance Network Consultant
Windows Server 2019 Windows Defender ATP Professionals
Progent's Windows Server 2019 disaster recovery preparedness consultants can assist your organization to plan and deploy a disaster recovery system built around Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Infor SyteLine CloudSuite Shop Trak Consultancy
Infor SyteLine CloudSuite Data Migration Consultant Services
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates more than 25 years of background assisting manufacturing, distribution and service organizations to simplify complex supply chains and streamline key processes in order to bring products to market fast and adhere to customer schedules consistently. Progent can provide the expertise of an ERP specialist with over 20 years of background with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or onsite consulting that can range from occasional guidance to solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, training, and DBA services.
Exchange 2013 Security Remote Troubleshooting
Microsoft Exchange 2013 On-site Support
Exchange 2013 includes significant enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful innovations as well as a revamped structure. These improvements affect key IT areas like ease of administration, availability, security and compliance, operational costs, collaboration, extensibility, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the potential business benefits of upgrading to Exchange Server 2013, create a cost-effective test and deployment plan, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent also offers ongoing online consulting and support and management for Microsoft Exchange 2013.
Developer Firms Project 2013
Project Online Desktop Client Developer Firm
Progent's Microsoft consultants offer advanced expertise in deploying, using and debugging all versions of Project, Microsoft Project Server, and Project Online and can provide a broad range of cost-effective remote consulting services following proven best practices to help organizations of any size to get all the benefits of this leading project management solution. Support services offered by Progent include system design, software configuration and migration, strategies for safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized webinar training.
NetApp Clustered Data ONTAP Engineers
MetroCluster Switch Integration Technology Professional
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with replication to deliver rapid, zero RPO disaster recovery between sites located up to 185 miles apart from each other. Progent's team of veteran IT experts can help you to design, deploy, manage, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your technical needs and budget. Progent can make sure you follow leading practices for configuring your MetroCluster environment by delivering help with procedures such as assigning disk pools, arranging aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker, designing a TCP/IP configuration replication network, and verifying your MetroCluster DR system to verify compliance with information assurance standards and regulatory mandates.
Largest Support and Setup Citrix XenDesktop VDI
Citrix Receiver Integration Support
For Windows desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop expert who can help your company to design a XenDesktop solution that improves the business value of your IT network; integrate XenDesktop software with your servers, end-user computers, and printers; upgrade your older virtual desktop software to current versions of XenDesktop; and deliver advanced remote technical support. Progent can also train your IT staff to follow best practices to maintain XenDesktop efficiently.
Citrix Receiver Help and Support
Citrix VDI On-site Support
For Windows desktop virtualization, Progent can provide the support of a Citrix-certified XenDesktop expert who can assist you to design a XenDesktop environment that maximizes the business impact of your information system; configure XenDesktop software with your servers, end-user devices, and peripherals; upgrade your existing desktop virtualization software to current versions of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also train your network managers to adhere to best practices to manage XenDesktop efficiently.
Windows Server 2019 Storage Replica Outsourcing
IT Consultant Windows Server 2019 Hybrid Configuration
Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can assist your business to design a disaster recovery system based on Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Security Consultant WatchGuard Firebox M270 Firewall
WatchGuard Firebox T35 Firewall Technology Consulting Services
Progent provides support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall/VPN product that fits your security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewall solutions.
Immediate Remote Technical Support Telecommuter Endpoint Management
Offsite Employees Endpoint Management Computer Consultants
Progent can assist small and medium-size companies to configure centralized remote endpoint management and monitoring platforms for administering endpoints used by teleworkers.
Best Service Database Network Engineer
Service Database Remote Consulting
Progent uses a sophisticated service reporting system that records and formats complete documentation for all billed services. Unlike many independent consultants or local support firms who provide minimal documentation or specifics of tasks performed, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support reports transmitted by every staff member to every customer. The discipline of detailing and archiving service records results in more efficient support and eliminates a slew of common problems such as when a service customer is virtually held hostage to a consultant who refuses to let go of vital service information.
Best Practices Information Technology Integrators
Microsoft Solutions Framework Project Methodology Computer Support For Small Offices
Progent's staff of Microsoft and Cisco Premier experts average longer than ten years of real-world professional experience, at the front lines of network service, executing a wide range of IT projects for a large mix of clients. Each Progent support professional shares a refined set of personal best practices which are combined into shared leading practices standards that Progent teaches its consulting personnel. This guarantees that you get not only world-class technical help, but also a consultant with field-tested approaches for applying technical knowledge to solve actual network problems efficiently.
Cisco ASA 5500 Firewall Support
CCNP Expert Certified ASA 5500 Firewalls Technical Support Services
Progent's CCIE-certified network infrastructure experts can help your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Microsoft 365 PowerPoint Integration Support and Help
Consultant Services Microsoft 365 PowerPoint Integration
Progent can assist your business to evaluate the many subscription plans available with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 so you realize top business value. Progent offers expertise with cross-platform environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and manage hybrid solutions that transparently combine on-premises and cloud resources.
Customer Relationship Management Online Troubleshooting
Word Support
Progent's team of application experts can provide in-depth consulting, custom programming, integration assistance, and online classes for leading business applications that address key areas including ERP and MRP, general accounting, business analytics, web commerce application development, and the MS Office suite of business productivity solutions. As a Microsoft Partner with years of background providing advanced consulting and troubleshooting support remotely, Progent can help clients throughout the U.S. to save the lost productivity and expense associated with travel and on-premises visits without sacrificing the high quality of consulting support.
Largest Microsoft Entourage for Mac Training
Mac Application Training
Progent offers one-on-one education customized for individuals who wish to broaden their understanding of the Apple macOS and OS X operating system, Apple Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar classes for macOS and Mac OS X application software.
24/7/365 Hornetsecurity Altaro VM Backup Replication Support and Help
Online Technical Support Hornetsecurity Altaro VM Backup and VMware
Altaro VM Backup from Hornetsecurity offers small organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud environments and also enables low-cost backup to Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or onsite consulting services to assist you to plan, deploy, manage and troubleshoot a comprehensive backup/restore system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup software.
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