Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to assist organizations of any size to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Small to middle size businesses can now get all the benefits of Operations Manager and in addition have quick access to Progent’s Microsoft and Cisco Premier network support experts. With Progent's economically priced network service programs, small businesses can choose a basic Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to offer small business information systems world-class availability, protection, and productivity.
Progent uses an enterprise-class service reporting system that stores and formats complete documentation for all delivered support activities. Unlike many independent consultants or local service firms who offer minimal documentation or details of services done, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the service reports transmitted by each consultant to every customer. The practice of detailing and organizing service records allows more effective service and avoids a variety of typical misfortunes such as when a service client is effectively held captive to a consultant who refuses to release vital service information.
Microsoft Mac Office allows Apple Macintosh users to run the industry's most familiar office productivity programs. Progent's Apple-certified Macintosh experts can show you how to set up Mac Office on a mixed-platform network combining Apple OS X and Windows computers so that Mac users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who use Windows. Progent's consultants have expertise with both Mac and Windows technology and can support environments that mix Mac with Windows systems with complete resource sharing, or environments which intentionally limit collaboration between Mac and Windows systems.
Configuration Manager 2016 automates software deployment at scale, centralizes compliance settings management, inventories network assets, guards against corporate data leakage, provides network health monitoring, enables secure end-user self service, and offers a common point of control for administering multi-operating system networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration experts can assist you with any facet of planning, implementing, operating and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid networks.
Progent offers two ultra-affordable service bundles designed to allow small businesses to get an impartial security assessment from a certified security engineer. With Progent's External Security Inventory Scan, a security engineer runs an extensive examination of your IT infrastructure from beyond your company firewall to determine potential risks in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Checkup, an engineer executes a system scan from an authorized machine within your company firewall to assess your exposure to internal attacks. Both security inventory services are configured and executed from a protected remote site.
VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you define, automate and test a consistent runbook for restoring services rapidly following an outage. SRM provides centrally managed and automated recovery, application mobility, plus transparent site migration, failback and site re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, upgrades and fixes and can produce audit reports to confirm complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to assist you to plan, configure, test and manage a DR system based on VMware Site Recovery Manager.
Progent's expert solution designers and programmers can assist your company to build customizations to Microsoft Dynamics GP that address the unique requirement of your organization while retaining the benefits of seamless Windows integration. Progent can also offer help with a variety of development technologies that can be utilized to build integrations with Microsoft GP. These integration tools include Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
Progent’s Microsoft-certified consultants can provide companies of any size consulting, technical support, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web technology for intelligently connecting people, teams and information. SharePoint Server provides a common spot for your employees or customers to access, manage, distribute and interact with relevant data, documents, and applications and to interact with one another. SharePoint allows faster and better decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services connect employees, clients, teams and major tasks with the knowledge they’ve created in a way that makes data easy to find, retrieve and apply. Progent's certified SharePoint consultants can assist you to support your existing SharePoint environment or upgrade to the latest release of SharePoint.
Progent's Cisco-certified CCIE network infrastructure consultants can assist you to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.
Progent can assist your business in all facets of your migration to Exchange Server 2016 including designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying storage requirements for your virtual machines (VMs), databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent’s Microsoft-premier consultants can assist your organization to enhance your workstations from 32 bits to 64 bits. Progent can assist you to understand the costs and benefits of moving to 64-bit desktop computing, plan an efficient upgrade strategy that reduces operational disruptions, and deliver inexpensive, professional online help to assist your company to configure 64-bit desktop operating systems and applications on your current hardware.
Progent's background providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer tools make it possible to design custom line-of-business applications and eCommerce solutions that operate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you create reports that let you analyze your business more thoroughly, transforming uncooked data into valuable understanding of your company and customers.
Progent's Solaris platform consulting services provide small and mid-size companies and developers help with administering and supporting Sun Solaris environments that operate with Microsoft-powered technology. Progent offers your organization contact with Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise provides you with an easy single source to show you how to create and manage a protected and reliable mixed-platform network and communications solution that allows Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Help Desk services are offered at a significant discount from Progent's regular desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex issues.
E-Mail Guard is Progent's affordable antispam and antivirus solution that gives small businesses world-class defense against spam, viruses, directory harvesting, and other forms of e-mail-based attacks on computer networks. E-Mail Guard is built on Postini's perimeter management technology, a comprehensive suite of web-managed antispam and virus defense services that ward off email attacks before they can breech the corporate firewall. Perimeter Manager also allows administrators track and manage their e-mail application, regardless of server vendor, hardware technology, or data center location.
Progent’s Microsoft-certified consultants can provide businesses of any size consulting, technical support, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced platform that utilizes web-based technology for intelligently connecting people, groups and information. SharePoint offers a common location for your workers or customers to connect to, manage, share and manipulate relevant information, files, and software and to communicate with other people. SharePoint allows quicker and better decisions, more effective sharing across teams and more economical business practices. Windows SharePoint Services connect workers, customers, teams and projects with the knowledge they’ve developed in a manner that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint consultants can help you to maintain your existing SharePoint solution or upgrade to the current release of SharePoint.
Remote 24x7 monitoring, proactive alerts, and periodic reports are vital to maintaining the health of your network and eliminating preventable and expensive disruptions. Remote Monitoring and Management technology has progressed to the point that businesses of all sizes can afford a level of network stability that was once limited to large enterprises. Progent can provide a variety Remote Monitoring and Management solutions available as economical service packages created to help your company to identify and resolve a most network issues before they can disrupt productivity.
If your company is producing UNIX-based applications in an environment that includes MS Windows-based servers, PCs, and office applications, Progent can provide comprehensive network support outsourcing that allows you to focus on your area of high-value know-how while avoiding the continual hassle of managing your business network. Through the use of automated server monitoring and by providing online and in-person assistance when your company needs it, Progent offers an affordable alternative for supporting an information system that provides excellent availability, protection, and performance. Progent's developer assistance services include comprehensive network support outsourcing, virtual infrastructure, online and on-premises support and troubleshooting, proactive network monitoring services, and Helpdesk outsourcing.
Progent's Sun Solaris platform support experts offer small and mid-size businesses and developers support for administering and supporting Solaris environments that coexist with Microsoft-based technology. Progent offers your organization contact with Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise offers you an easy one-stop source to show you how to create and manage a protected and robust cross-platform connectivity and communications environment that allows Solaris and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
SQL Server 2005 offers powerful, familiar tools to IT experts and network users, reducing the difficulty of creating, deploying, managing, and using company data and analytical applications on platforms ranging from handheld devices to corporate information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 call for a network consultant with real-world experience and broad knowledge in designing and deploying information-based, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent can assist you in any and all phases of your upgrade to Exchange Server 2016 including planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines, databases and logs; configuring HLB for high-availability CAS services; designing, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent is convinced that a carefully designed and executed network is a pivotal factor for enabling any firm's success, and we follow this belief in our corporate system environment. We have created a fault-tolerant virtual office infrastructure that enables Progent's staff engineers and authorized contractors to offer rapid and efficient support, collaborate easily on sophisticated projects, and gain from professional and personal maturity by being a member of an exciting company ethos of personal drive and independence.
Dynamics GP/Great Plains accounting includes analysis and reporting features that let you track all operations, revenues and expenses, and sales patterns with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP reporting support expertise can help you create reports that allow you to understand your business more completely, converting uncooked data into useful management information. Progent is able to improve your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and application experience with VBasic, XML and other tools in order to deliver specialized line-of-business application development and web commerce applications that work seamlessly with Dynamics GP/Great Plains.
If you are an information technology consultant with system support experience, teaming with Progent and working for our clients will expand your skills via collaboration with Progent's staff of motivated, world-class consulting experts. Progent's focus on providing network expertise and computer help to small and midsize businesses will give you the chance to work closely with business leaders and add tangibly to the success of exciting organizations. Also, Our virtual office environment offers the most advanced tools for off-site service and wireless connectivity to allow you to deliver fast solutions when you troubleshoot business-critical issues.
Windows Hyper-V 2016 utilizes key features first developed for and proven on Azure, among the world's biggest public clouds. This dramatically improves the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, availability, expandability, manageability, reliability and recoverability. Progent’s Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your organization, set up test systems to verify the ability of Hyper-V 2016 to run your critical workloads, design a cost-effective network architecture for a cloud-based or hybrid deployment, develop and execute a smooth migration strategy, educate your IT administration and support personnel, and provide as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 investment delivers the highest possible business value.
Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT experts and information workers, lessening the difficulty of designing, deploying, managing, and accessing enterprise data and analytical applications in environments ranging from handheld devices to corporate information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with hands-on experience and wide knowledge in planning and deploying information-based, end-to-end business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Progent's Cisco certified wireless networking consultants offer economical online and on-premises help for legacy and current 802.11ac Aironet Wi-Fi APs and Progent can assist your business to design and maintain Wi-Fi solutions that include indoor and outdoor/ruggedized Aironet access points.
Progent’s Wireless Consulting Services provide a convenient, affordable way for businesses of all sizes to configure, manage, monitor and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent's Microsoft-certified consultants can assist businesses of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; plan, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can assist your company to migrate from an earlier edition of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can assist you to optimize and troubleshoot your existing SCVMM environment so you get maximum business value.
If your office network mixes Sun Solaris technology with Microsoft Windows, Progent can help you to incorporate your computers into a unified network that allows all your operating systems to coexist for easy administration, seamless dataflow, high dependability, enhanced performance, and tight protection. Progent's Sun Solaris and MS Windows coexistence support services include network architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network support and repair, in-person technical support, and Contact Center outsourcing.
If your company is producing UNIX or Linux software on a network that has MS Windows-based processors, desktops, and office productivity products, Progent can provide full-service network support outsourcing that frees you to concentrate on your field of strategic know-how without the constant hassle of maintaining your company information system. Through the use of automated network monitoring and by providing online and in-person assistance when your business needs it, Progent represents an affordable way for maintaining an information network that provides high availability, protection, and performance. Progent's UNIX/Linux developer assistance offerings include comprehensive it outsourcing, virtual infrastructure, remote and on-premises support and repair, proactive network monitoring, and Contact Center outsourcing.
Stealth intrusion checking is a key component of any comprehensive network security plan. Progent’s security experts can perform extensive intrusion tests without the awareness of your company's internal IT resources. Stealth penetration checking uncovers whether existing security defense tools such as intrusion detection alerts and event history analysis are properly set up and consistently observed.
E-Mail Guard represents a comprehensive service for blocking spam and viruses. E-Mail Guard addresses the security and management of corporate email by offering continually updated spam and virus filtering, policy administration, content filtering, and defense against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, administration and reporting utilities plus outbound email testing to let you fix your e-mail environment and define and regulate company security policy.
Progent offers a variety of network support packages for small companies. These IT outsourcing and network monitoring solutions are built around the proactive problem handling abilities of Operations Manager, a next-generation network and IT management software platform that tracks the availability, throughput, and safety of your network and isolates incipient troubles before they can bring down your system. With Progent's economically priced IT service packages, small businesses can select a basic co-sourcing package based on System Center Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution.
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to deliver web-based management and world-class protection for your email traffic. The powerful structure of Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.
Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers significant enhancements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
Nagios and MRTG are powerful, free monitoring utilities that operate on Linux and can be deployed to monitor UNIX/Linux networks, MS Windows systems, or mixed-platform systems where Linux and Microsoft Windows run side by side. Nagios lets network managers to track system services such as SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher lets you graph the bandwidth in and out of SNMP-enabled network devices such as servers, routers, and switches. Progent's network integration consultants can show you how to use both these utilities to tune and repair your computer network.
Progent's consultants can assist you to evaluate the benefits of Microsoft Lync Server for your environment and can assist you to plan and carry out a deployment of Lync Server that unifies the control of Instant Messaging and Presence and increases the productivity of your in-house staff, telecommuters, and mobile workforce. Progent's consultant's can also assist you to perform an efficient migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange, SharePoint Server, and SQL Server, show you how to use Lync Server to improve the team-computing functions of Microsoft Office programs, and provide webinar training and ongoing technical support for Microsoft Lync Server 2010 and other Microsoft platforms.
Progent offers national remote technical support and troubleshooting services for businesses who operate environments powered by versions of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft technology. Online network consulting provides maximum leverage for your IT dollar by extending user efficiency and shortening the hours charged for computer analysis and repair. Sophisticated remote support technology and experienced service specialists and consultants combine to enable Progent to handle most network issues without squandering time and expense by going to your site. In most of cases your IT problems can be dealt with by telephone or through a mix of telephone support and online connectivity. Progent can put you in touch with Cisco CCIE network engineers and CISSP and ISSAP certified security professionals to help you with the most difficult system problems.
Progent can provide cost-effective online access to an Oracle MySQL RDBMS DBA or application developer and can assist organizations of all sizes to integrate and support MySQL in a reliable network environment that offers advanced speed, expandability, and security. Progent also has proven skill assisting businesses migrate databases from an Oracle environment to MySQL.
For enterprise project management support, Progent offers access to veteran information technology experts with years of background in IT management, program development, and business process design for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management expertise to help enterprise customers follow best practices to make sure development or deployment projects are completed on schedule and on budget.
Progent’s staff of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world industry experience, at the forefront of network service, performing a broad range of technical projects for a large mix of businesses. Each Progent support professional shares a proven set of individual best practices which are incorporated into shared leading practices training that Progent teaches its support team. This means that you get not just world-class IT capability, but also a consultant with proven approaches for using computer knowledge to fix actual IT problems rapidly.
Progent can provide comprehensive help for every step of your Exchange 2010 migration with services that include outsourced or co-sourced project management, site readiness preparation, project design and documentation, specification of new software and hardware required, suggested vendor sourcing, system testing at client site or at Progent's testing facility, setting up temporary coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, decommissioning the previous system, and webinar training for customer's support staff and end users.