Additional Topics of Interest

Meraki and Nexus Switch On-site Technical Support
Meraki Switch and AP Network Consultants

Cisco's Meraki MS family of access and distribution switches are designed for sites that go from small branches to large campuses. Progent's Cisco-certified consultants offer affordable online consulting expertise to assist you to plan and implement an efficient network architecture that incorporates Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, define policies to maintain security, create and validate a disaster recovery strategy, and resolve issues associated with any facet of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to build a unified networking solution.

Windows Server 2012 R2 upgrade Consulting Services
Online Support Windows 2012 R2

Progent's Microsoft-certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, optimize your network for local, multi-location, cloud-based, and partial-cloud environments, educate your IT management, team, develop a corporate-wide security strategy, automate network administration, help with application development, and build and validate a disaster recovery/business continuity plan.

Immediate Small Business Integration Specialists
Small Business IT Consultants

Progent is a leading innovator in cost-effectively providing enterprise-class IT support to small businesses. Progent's success in addressing the network service needs of the chronically underserviced small company sector is the combined result of major technical and process breakthroughs that have removed a great deal of the traditional costs out of managing IT support, added unmatched professional expertise into the support system, and dramatically streamlined the repair cycle.

Shared Help Desk Configuration
Call Desk Sharing Online Technical Support

Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all facets of remote desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Help Desk services are offered at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle complex issues.

Microsoft Teams video conferencing Consultants
24-Hour Microsoft Teams with Microsoft Stream Professionals

Progent can help your organization to plan an upgrade to Teams from Skype for Business Online and install, manage, and troubleshoot a cloud or mixed deployment of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.

Cisco Certified Experts UC520 Outsourcing
Cisco IP Video phones Technical Support Services

Progent's Cisco-certified IP phone and video IP phone consultants can help your business to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, originally known as CallManager, or with Cisco Unified CM Express to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified Communications Manager applications such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's consultants can provide expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, deploying ISR routers with CUBE internetworking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.

Consult Windows 7 Upgrade
Network Consultants Windows 7 Migration

Progent's certified engineers offers remote and onsite support services to assist your company to manage, support, and troubleshoot computers powered by Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, data and identity protection, backup and restore, online connectivity, smartphone and tablet management, wireless configuration, and 24x7 system monitoring.

Juniper Junos CLI Security Tech Services
Juniper Junos os Security Consultancy

Progent's Juniper-authorized network consultants can help you to design and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and migrate efficiently from discontinued products to current versions. Progent's Junos OS engineers can also offer support for Juniper's premier network control software to enable your business to simplify the management and strengthen the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations manage environments that include a combination of Juniper's software platforms.

Excel 3D Map Developer Firm
Excel PivotTable Programming

Progent's certified Office Excel and Office 365 Excel consultants can provide a wide range of remote support services to help you to design, program, pilot test, install, administer, and debug business applications based on any release of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to migrate your current Excel applications to the newest versions of Excel, support Excel on iOS-powered iPhones and iPads and Google Android phones and tablets, and resolve compatibility problems between different versions of Office Excel. Progent offers on-demand support to organizations looking for a fast fix to a stubborn problem associated with Excel and Progent also offers full project management support for upgrading or creating line-of-business applications based on Office Excel. Progent's cost-effective online training for Office Excel can be custom tailored to address the special requirements of individual users or teams.

Microsoft System Center Operations Manager Professionals
Microsoft Operations Manager Online Consulting

Progent's Microsoft-certified consultants have over a decade of background designing, implementing, enhancing and troubleshooting Microsoft SCOM solutions and can provide organizations of any size advanced remote or on-premises consulting services for SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that provides the performance and resilience required to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also help you to import and customize SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or on-premises troubleshooting to help you to remediate serious problems uncovered by System Center 2012 Operations Manager.

Windows Server 2008 BranchCache Engineers
Windows Server 2008 Hyper-VI Technology Consulting

Progent's certified professionals can assist you you to calculate the benefits of Windows Server 2008 for your business, develop pilot systems and rollout strategies, integrate Windows Server 2008 with your IT infrastructure and applications, educate your IT staff how to use enhanced administration utilities, and provide ongoing consulting and tech support via budget-friendly alternatives such as Helpdesk support and remote technical support.

Windows Server 2012 R2 Configuration Manager On-site Technical Support
Windows Server 2012 R2 Clustering Remote Troubleshooting

Progent's certified professionals can assist you to assess the benefits of Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, train your IT support staff, create an enterprise-wide security plan, streamline IT management, help with application development, and build and validate a DR/BC plan.

Largest Office Entourage for Mac Training
24x7x365 macOS Learn

Progent offers one-on-one education designed for individuals who want to expand their understanding of the macOS and OS X platform, Mac hardware, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual online classes for macOS and Mac OS X applications.

On-site Support ProSight ECHO Hybrid Cloud Data Backup Services
ProSight DPS ECHO Backup and Recovery Services Services

ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables rapid recovery of vital data, applications and VMs that have become unavailable or corrupted as a result of component failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's disaster recovery consultants can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your critical data.