MS Office Communications Server delivers IM and Real Presence as part of a scalable, world-class package featuring enhanced protection, transparent compatibility with popular Microsoft software, an expandable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows cost savings and elevated operational efficiencies, enhanced individual productivity, and better IP security. Microsoft Communications Server has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified IM and Presence consultants offer remote and on-premises support and troubleshooting help for your Office Communications Server 2007 deployment and can assist your organization to evaluate the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to plan and implement an efficient migration that will add significant strategic value to your information network
Progent’s Microsoft-certified experts can provide businesses of any size consulting, troubleshooting, and development services for SharePoint and SharePoint Online. SharePoint is an advanced solution that uses web-based technology for intelligently connecting people, teams and information. Microsoft SharePoint provides a central spot for your employees or customers to access, organize, distribute and manipulate useful information, files, and applications and to interact with one another. SharePoint allows quicker and more intelligent decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services connect workers, customers, workgroups and projects with the knowledge they’ve developed in a manner that makes data easy to locate, retrieve and re-use. Progent's SharePoint consultants can assist you to manage your existing SharePoint solution or migrate to the current version of SharePoint.
Progent’s Microsoft-certified engineers can help your organization to update your application servers and/or workstations from 32 bits to 64 bits. Progent can assist you to understand the risks and benefits of migrating to 64-bit processing, design an efficient migration process that reduces operational interruptions, and deliver economical, professional online help to aid your organization to install 64-bit software and application software on your current computers.
Progent wants to hire fulltime, results-oriented Microsoft accredited consultants with Microsoft Certified Systems Engineer certification; Cisco certified network engineers with Cisco CCDP or CCIE credentials; security professionals with CISSP or CISM or equivalent security credentials; and high-end network architecture consultants with a background in mobile access, wireless connectivity, service continuity, disaster recovery, information preservation, and VMware. Progent also is hiring employees who can join Progent's staff of desktop service specialists and off-site troubleshooting professionals. Also, Progent is hiring experienced managers able to operate productively in our high-growth, virtual office culture.
E-Mail Guard is a complete service for blocking spam and virus attacks. E-Mail Guard handles the protection and management of corporate email by providing constantly improved spam and virus filtering, policy administration, content filtering, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and analysis tools as well as outgoing email testing to help you troubleshoot your email system and specify and enforce company security policy.
Progent's Cisco-certified Wi-Fi technology experts can help organizations to configure, administer, and troubleshoot Cisco wireless products such as Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
System Center Configuration Manager automates software provisioning at scale, simplifies security and compliance settings management, keeps track of network resources, guards against company data leakage, provides network health reporting, allows secure self service, and offers a common control mechanism for managing mixed-OS ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can help you with any aspect of planning, implementing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid environments.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous examination and significant work with information security design. ISSAP security experts possess comprehensive understanding of access management mechanisms and methodologies, telecommunications and network security, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security experts can help your business with all phases of architecture security.
Progent's Microsoft-certified experts have 20 years of experience providing e-mail and integrated telecommunications/email solutions for businesses. Progent provides affordable Microsoft Exchange Server consulting services to strengthen email security and virus protection, achieve high availability email, and facilitate remote and wireless email access. Progent’s Microsoft Exchange help and support services can assist you in planning and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Remote 24x7 monitoring, proactive alerts, and actionable reports are crucial to preserving the proper operation of your IT system and eliminating preventable and expensive downtime. Remote Monitoring and Management solutions have advanced to the point that companies of all sizes can afford a level of protection that was once limited to large enterprises. Progent offers several Remote Monitoring and Management options delivered as low-cost services designed to assist you to detect and fix a most IT network issues before they get big enough to hurt productivity.
In performing IT projects for corporate clients, Progent uses a phased methodology driven by specified milestones in order to achieve budgetary, scheduling and engineering goals while reducing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management standards based on the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, test models, design adjustments, and expert deployment. All phases are documented to make available a comprehensive summary of IT services delivered and to help in ongoing system support.
Microsoft Windows Server 2008 is an important advance in making IT networks more protected and fault tolerant, easier to virtualize and manage, faster, and able to offer a better platform for web hosting and development. Progent can help your company get the most from the improvements built into Windows Server 2008 by delivering certified consulting, technical support, education, temporary staffing, monitoring, and security expertise.
Progent can provide the assistance of a certified VMware VCDX expert to help you design, deploy, administer and repair VMware vSphere-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid deployments. Progent can provide world-class expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery. Progent offers in-depth understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for managing private and hybrid cloud solutions that provide maximum uptime, data security, and application mobility.
Progent's Microsoft-certified consultants have more than 10 years of background designing, deploying, optimizing and troubleshooting Microsoft SCOM solutions and offer organizations of all sizes expert online or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs based on leading practices for tracking network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive online or onsite troubleshooting to help you to fix serious problems uncovered by System Center 2012 Operations Manager.
Progent's certified Windows 2003 Server consultants offer computer help and IT consulting for the complete family of Microsoft .NET Servers, Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Windows 2003 migration, configuration, update, and maintenance offerings include network design, installation, project management, on-site and off-site technical support and troubleshooting, Help Desk outsourcing, CISM-certified security services, comprehensive outsourcing, and expert co-sourcing.
Progent's Microsoft-certified consultants provide technical help and IT consulting expertise for Exchange Server 2003, Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's migration, configuration, management, and troubleshooting services for Exchange Server include planning, installation, documentation, onsite and off-site technical support, Help Desk Call Center support, expert security consulting, and comprehensive IT outsourcing.
Microsoft Exchange 2013 incorporates major enhancements to the functionality of Microsoft Exchange 2010 and delivers important innovations as well as a redesigned structure. These enhancements affect vital IT areas such as ease of administration, high availability (HA), security and compliance, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange Server 2013, design a cost-effective validation and deployment strategy, and train your IT staff to maintain your Exchange Server 2013 solution. Progent can also provide ongoing online consulting and support and management services for Exchange 2013.
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size organizations to obtain an objective evaluation of the health of their network. Based on some of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits such as a cleaner and more secure Active Directory implementation. Both options also offer the long-term advantages of advanced remote network monitoring and management technology. These advantages can include easier management, improved compliance with information security regulations, higher utilization of IT assets, faster troubleshooting, more dependable backup and restore, and less downtime.
Even if your company has a small network support group and a limited technology budget, your information network can still have the same high availability and performance that once required a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier IT professionals, the most recent system management software for proactive monitoring and threshold alarms, and cost-effective service packages such as a help desk call center to keep your vital network applications and hardware up and running.
Microsoft Office Communications Server provides IM and Real Presence in an extensible, world-class package offering enhanced protection, transparent compatibility with additional Microsoft products, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers lower costs and elevated business efficiencies, increased individual productivity, and stronger intellectual property protection. MS Communications Server has been replaced by Lync, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts can provide online and onsite support and mediation services for your Office Communications Server 2007 deployment and can assist your organization to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also assist you to design and execute an efficient upgrade that will add significant strategic value to your information network
Progent's Juniper-certified NetScreen consultants can help you to install and integrate NetScreen 5000 series routers, upgrade from older NetScreen devices to more current Juniper technologies, and repair infrastructure problems in Juniper-only or mixed-technology environments.
Progent's application experts offer advanced consulting, custom programming, integration assistance, and online training for leading business applications that address key areas including ERP, general accounting, management reporting, web application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with decades of experience providing advanced consulting support online, Progent can help small businesses anywhere in the United States to eliminate the lost productivity and fees associated with travel and on-site visits without sacrificing the high quality of consulting support.
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists offer in-depth backgrounds helping small and mid-size businesses to minimize system downtime by offering affordable online consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability IT infrastructure, backup/restore solutions, and transparent system maintenance. Progent’s business continuity experts can help you to plan and validate a sensible business continuity strategy that aligns with your business needs and IT budget. Progent’s disaster recovery engineers can assist you to architect, deploy, and support resilient technologies such as non-stop Internet access, virtualization, fail-over clustering, network load balancing, continual online backup, and multi-location hot backup centers.
Progent's Cisco CCIE-certified networking experts have extensive background helping Internet Service Providers to architect, implement, administer, optimize, and debug high-availability, scalable network environments suitable for public networks.
Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Exchange 2010 and introduces powerful new features as well as a revamped architecture. These improvements favorably impact key IT areas like manageability, high availability (HA), compliance, operational costs, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the potential business benefits of upgrading to Exchange 2013, create an efficient validation and rollout strategy, and train your IT team to manage your Exchange Server 2013 environment. Progent can also provide affordable online support and management for Exchange Server 2013.
Progent's UNIX platform support services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience provides you with a convenient one-stop source to help you create and manage a secure and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.
For custom application creation, Progent can supply software design experts to produce business applications in areas such as eCommerce, web development, Microsoft Business Solutions products including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Microsoft IIS to build company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers experts in a wide range of custom software development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Progent’s Microsoft-premier engineers can assist your organization to update your workstations from 32 bits to 64 bits. Progent can assist you to calculate the risks and advantages of moving to 64-bit desktop computing, plan an efficient upgrade strategy that minimizes business disruptions, and provide inexpensive, expert remote support to aid your organization to configure 64-bit desktop operating systems and application software on your current hardware.
ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by tracking the state of vital assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT personnel and your assigned Progent engineering consultant so that any looming issues can be resolved before they have a chance to disrupt productivity.
Progent is an Altaro partner and can plan and manage an implementation of Altaro O365 Backup to preserve your Office 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.
Progent can provide access to a veteran specialist with extensive experience configuring, maintaining, and upgrading immersive telepresence platforms from leading suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal IT support team, your Internet Service Provider, and your telepresence platform supplier to assist your company maximize the strategic value of your telepresence solution.
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
Cisco's security and remote connectivity solutions for small to medium sized businesses represent a full range of manageable protection products to help you protect your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, and Virtual Private Network access concentrators. Progent's expert consulting staff includes experienced specialists with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection solutions that fit best with your corporate goals.
Progent’s wireless engineers can help small companies design, choose, pilot, install and maintain protected building-to-building wireless bridging products that integrate seamlessly into your existing network while offering a level of security that equals or excels wireline connections. Progent provides experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to select and deploy the wireless link technology that match your company requirements.
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company integrate and maintain Cisco’s security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to administer and provide the flexibility to evolve with your growing business needs. Progent’s Cisco-Certified network experts support Cisco’s comprehensive line of products targeted at preventing information pilfering, virus and worm outbreaks, Denial of Service attacks, and other threats to your information system. Progent can help you integrate Cisco technology to get safe access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control foundation for user authentication, permissions, and tracking from a graphical Web interface.
If your business computer system combines Linux-based products platforms with Microsoft Windows, Progent can assist you to incorporate your servers into a cohesive environment that allows all your operating systems to coexist for easy administration, seamless dataflow, high availability, superior performance, and tight protection. Progent's UNIX/Linux and Windows coexistence assistance services include IT architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online technical help and troubleshooting, in-person technical support, and Helpdesk outsourcing.
Progent can provide small companies with an information management expert who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can offer long-term direction to help you deploy sensible technology to improve business operations so they match more closely with your corporate goals. Your business can develop and implement a well thought out IT strategy without incurring the expense of a full-time senior IT executive.
Progent’s consultants can help you to plan and implement an efficient migration from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid solution that deploys Azure AD Domain Services and AD Connect to unify identity management for both on-premises and Azure assets.
GIAC was founded in 1999 to certify the skill of network security experts. GIAC certifications are acknowledged by businesses and government organizations around the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide expertise with all of the security services addressed under GIAC certification including evaluating infrastructure security mechanisms, security incident handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
Progent’s non-stop interoffice connectivity and fault tolerant system infrastructure consultants can help small companies create zero-downtime Interoffice connectivity through fully redundant system architectures featuring transparent failover. Progent’s CCIE engineers can plan and deploy high-availability Inter-office networks supported by zero-downtime EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how redundant connections and automatic fail-over can provide affordable 24x7 interoffice connectivity.
Progent offers affordable online consulting to help businesses to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN connections and can help you deploy all-cloud or hybrid cloud networking models that efficiently integrate Amazon AWS resources. Progent offers occasional consulting to help you to resolve technical roadblocks or Progent can deliver project management outsourcing services to help you migrate to the Amazon AWS platform on schedule and on budget.
Progent can assist your organization to deploy Cisco's infrastructure technology to create a robust foundation for your local, cloud-centric, or hybrid data center and streamline operations in vital areas including resource utilization, security and compliance, versatility, uptime, and disaster recovery.
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to design, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a large campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco appliances for streamlined management.
Progent's ransomware consultants can help you to evaluate your ransomware vulnerability, remotely monitor and guard your IT environment, assist with settlement negotiations with a hacker, and reconstruct a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
If you have a small business IT system with 10 to 50 desktop clients, Progent's IT outsourcing services free your business from dependence on single independent service provider while giving you affordable and reliable access to high-quality technical support. By delivering IT support service when you need it, offering advanced knowledge for critical applications, offering unique services such as 24x7 server monitoring, and charging only for services you use, Progent gives you an economical way for maximizing the business value of your small business network. Progent is the intelligent way for small businesses to build and maintain a reliable and safe IT network and to benefit from quick access to the skilled help ordinarily restricted to businesses who can afford a large in-house IT group.
ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to map, monitor, optimize and troubleshoot their networking appliances like routers, firewalls, and load balancers plus servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, captures and displays the configuration of virtually all devices on your network, tracks performance, and sends alerts when issues are detected. By automating complex network management processes, ProSight WAN Watch can cut hours off common chores such as network mapping, expanding your network, locating appliances that require critical updates, or identifying the cause of performance issues.
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting services to help businesses of all sizes to plan and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and repair a network-wide migration to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit infrastructure to verify that it handles all of the key 32-bit programs that you want to retain as well as the latest 64-bit versions of software you wish to install.
Fortinet next-generation firewalls are industry leaders in offering top performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can assist your business to configure your Fortinet FortiGate firewalls to safeguard all your IT resources at the network perimeter, within the data center core, at branches, and in the cloud.
For enterprises with branches in or any area covered by Progent's consultants, Progent's Microsoft-Certified IT consulting experts and authorized Cisco system specialists offer a range of IT consulting services including project planning, SOX compliance, site moves, corporate security, system architecture, on-site or phone-based emergency support, and troubleshooting for colocation hosting environments. A Progent network architect can show you how to design a multi-office network that makes smart use of colocation services and Internet data centers. Progent’s Microsoft Premier engineers can help major corporations plan, deploy and maintain major rollouts of the latest releases of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent’s CCIE and Cisco Certified Network Professional experts can help you configure Cisco technology for connection solutions that combine simple, high-performance, integrated, and remote networking.
Progent’s colocation center IT services are designed for businesses with equipment housed at Internet Data Centers or data center collocation hosting facilities and requiring on-demand on-site service at the collocation site plus off-site help from Microsoft and Cisco Premier Certified experts. Progent provides a complete range of IDC and data center and co-location support services such as system architecture analysis, Windows and Linux server installation and support, tech support for server and communications networking, development and installation of zero-downtime configurations, architecting and deploying layered security structures, firewall integration and troubleshooting, designing load balancing solutions, and planning high-availability server cluster configurations.
If your company computer system combines Solaris technology with Windows, Progent can assist you to integrate your computers into a unified network that permits all your OS platforms to run side by side for simple administration, transparent information exchange, high reliability, superior throughput, and tight security. Progent's Solaris and Microsoft Windows integration support offerings feature network architecture integration and service, consulting for Windows services for UNIX, online network monitoring and management, remote technical support and troubleshooting, on-site technical support, and Help Desk services.
Progent’s Technical Response Center (TRC) provides national extended hours remote help for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals provide after-hours phone help and remote direct network connection to isolate and repair technical problems quickly and economically. The scope of technical expertise available from Progent's staff of country-wide service professionals makes it possible to escalate even the toughest problems to appropriate specialists as needed. For critical problems, the Technical Response Center endeavors to respond to your call for service within one hour.
Progent's remote access and wireless synchronization specialists can help your business to plan and configure connectivity solutions for off-site desktops, laptops, and smartphones so they work seamlessly with your IT network, allowing you to improve the efficiency of your remote workforce.
Progent’s Microsoft-certified experts can provide companies of any size consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web technology for efficiently connecting people, groups and data. Microsoft SharePoint Server offers a central spot for your employees or clients to access, manage, distribute and manipulate useful information, documents, and software and to interact with other people. SharePoint allows quicker and better decisions, more efficient sharing across groups and more streamlined business processes. Windows SharePoint Services join workers, clients, teams and projects with the knowledge they’ve created in a way that makes data convenient to locate, retrieve and apply. Progent's SharePoint experts can help you to manage your existing SharePoint environment or upgrade to the current version of SharePoint Server or to SharePoint Online.
If you want to update your production web site, build internal webs for purposes such as human resources or employee education, design a high-impact web presence for a new business, or generate enterprise-class, data-driven custom web applications, Progent can provide talented and experienced web designers. Progent's consultants can also help you design and maintain a secure, fault-tolerant server and communications network, including remote and wireless access, to support your web tools.
Progent's consultants can provide macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, network protection services, and one-on-one training. Progent can assist clients to upgrade to macOS from OS X or other earlier editions of Apple Mac OS X and Progent can offer help with Apple Mac applications. Progent can also help your business with Apple iPhone integration and iPad synchronization, or moving to Apple's iCloud services. For business networks built solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of designing, integrating and supporting a network environment that is available, safe, efficient and aligned with your company's business goals.
Microsoft Dynamics Customer Relationship Management helps mid-market businesses build profitable client relationships. Integrated Sales and Customer Service components allow employees to share data to help promote selling success and deliver steady, efficient customer service. Progent can configure the optimal server and communications environment, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can help you combine Microsoft Dynamics CRM with your sales or customer service databases.
Citrix offers a comprehensive line of products that deliver enterprise-level manageability, expandability, and responsiveness for virtualizing servers and for server-based delivery of virtual Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix offers XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help your company to evaluate the strategic advantages of Citrix technology and show you how to design, test, implement, troubleshoot, and support Citrix solutions.
Progent's Cisco-Premier network engineers can help you to use Cisco's management utilities alongside a selection of specialized third-party applications to create a complete network management solution to keep your network operating smoothly, conserve limited resources, protect your data, revive quickly from hardware failure or deliberate assaults, and enable you to expand or reassign valuable resources sensibly and affordably as your business evolves.
Progent's Microsoft-certified consultants can help your organization to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older device management solution or assist you to modify your existing SCCM 2012 environment to accommodate your evolving IT requirements. In addition, Progent can help you to create a software foundation that extracts the most value from SCCM by delivering advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Progent's certified Microsoft Office Word and Office 365 Word experts can provide a broad range of affordable remote support services to assist you to maintain your current Microsoft Office Word environment or help you to upgrade to a newer version of Office Word. Services offered by Progent's experts include VBA software development, isolating and fixing compatibility issues between different releases of Office Word, integrating Word with different Microsoft Office apps like Office Excel and Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud access, security and compliance support, smart phone synchronization, and remote training classes customized for your special requirements.
Progent's Cisco-certified CCIE experts can help organization to configure, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and move smoothly from outdated switches to modern devices.
Microsoft Systems Management Server offers added functionality for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs lower the overall operational costs of managing and configuring software products by making it simpler to copy system images, manage mobile computers, and run management utilities. In addition to alerting you about ways to cut management costs by installing SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT tasks that cover areas that Feature Packs are intended to streamline. Progent's migration and upgrade services can lower cost and eliminate business disruption as you move to the latest operating systems and applications. Progent's wireless consulting experts can help you develop sensible procedures and standards to manage handheld computers and intelligent mobile communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security plan that incorporates standards, procedures and technologies to keep your IT network protected.
Progent's certified Windows Server 2019 experts can help your company to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers major improvements in scale, speed, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
DoubleTake/Carbonite Software offers a family of tools designed to deliver small companies a variety of cost-effective solutions for replicating and restoring vital applications such as Exchange, Microsoft SQL, Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning consultants have extensive backgrounds incorporating DoubleTake/Carbonite products into small company IT systems to achieve an advanced state of availability and business continuity readiness at a budget-friendly price.
Progent's Microsoft-certified consulting engineers can assist you to assess the value of Microsoft Exchange Server 2010 for your company and can help your IT staff to plan and carry out a smooth migration to Microsoft Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 that will provide quick payback by increasing your productivity, cutting the cost of equipment and service, simplifying management, and integrating your key communications platforms.