Additional Topics of Interest

Emergency Extended Help Des Cost Savings Online Help
Shared Call Center Economics Technical Consultant

Progent's Help Desk Call Center management and co-management services help businesses to cut costs and improve productivity.

Windows Server 2016 High Availability Integration Services
Windows Server 2016 Software Load Balancing Specialist

Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to assist organizations of any size to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.

Support and Help System Center 2016 Disaster Recovery
Outsourcing System Center 2016 and NetApp Integration

Small to middle size businesses can now get all the benefits of Operations Manager and in addition have quick access to Progent’s Microsoft and Cisco Premier network support experts. With Progent's economically priced network service programs, small businesses can choose a basic Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to offer small business information systems world-class availability, protection, and productivity.

CISSP Certified Security Service Reporting Configuration
Services Documentation Configuration

Progent uses an enterprise-class service reporting system that stores and formats complete documentation for all delivered support activities. Unlike many independent consultants or local service firms who offer minimal documentation or details of services done, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the service reports transmitted by each consultant to every customer. The practice of detailing and organizing service records allows more effective service and avoids a variety of typical misfortunes such as when a service client is effectively held captive to a consultant who refuses to release vital service information.

Microsoft Outlook for Mac Engineer
Help and Support Office for Mac

Microsoft Mac Office allows Apple Macintosh users to run the industry's most familiar office productivity programs. Progent's Apple-certified Macintosh experts can show you how to set up Mac Office on a mixed-platform network combining Apple OS X and Windows computers so that Mac users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who use Windows. Progent's consultants have expertise with both Mac and Windows technology and can support environments that mix Mac with Windows systems with complete resource sharing, or environments which intentionally limit collaboration between Mac and Windows systems.

System Center 2016 Configuration Manager IT Consultant
SCCM 2016 Endpoint Protection IT Consulting

Configuration Manager 2016 automates software deployment at scale, centralizes compliance settings management, inventories network assets, guards against corporate data leakage, provides network health monitoring, enables secure end-user self service, and offers a common point of control for administering multi-operating system networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration experts can assist you with any facet of planning, implementing, operating and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid networks.

Internal Cybersecurity Inventory Engineer
Network Security Scan Consultancy

Progent offers two ultra-affordable service bundles designed to allow small businesses to get an impartial security assessment from a certified security engineer. With Progent's External Security Inventory Scan, a security engineer runs an extensive examination of your IT infrastructure from beyond your company firewall to determine potential risks in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Checkup, an engineer executes a system scan from an authorized machine within your company firewall to assess your exposure to internal attacks. Both security inventory services are configured and executed from a protected remote site.

VMware Site Recovery Manager and NSX Integration Consult
VMware SRM and NSX Disaster Recovery Specialists

VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you define, automate and test a consistent runbook for restoring services rapidly following an outage. SRM provides centrally managed and automated recovery, application mobility, plus transparent site migration, failback and site re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, upgrades and fixes and can produce audit reports to confirm complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to assist you to plan, configure, test and manage a DR system based on VMware Site Recovery Manager.

IT Services Small Business WAP500 AP
Biggest Small Business WAP500 AP Integration Services

Progent's Cisco-certified Wi-Fi integration experts can assist organizations to deploy, administer, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi APs.

Dynamics GP Web Services Services
Dynamics GP Excel Cubes Professional

Progent's expert solution designers and programmers can assist your company to build customizations to Microsoft Dynamics GP that address the unique requirement of your organization while retaining the benefits of seamless Windows integration. Progent can also offer help with a variety of development technologies that can be utilized to build integrations with Microsoft GP. These integration tools include Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.

24-Hour SPS Support
Best SharePoint Server 2010 Support Outsourcing

Progent’s Microsoft-certified consultants can provide companies of any size consulting, technical support, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web technology for intelligently connecting people, teams and information. SharePoint Server provides a common spot for your employees or customers to access, manage, distribute and interact with relevant data, documents, and applications and to interact with one another. SharePoint allows faster and better decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services connect employees, clients, teams and major tasks with the knowledge they’ve created in a way that makes data easy to find, retrieve and apply. Progent's certified SharePoint consultants can assist you to support your existing SharePoint environment or upgrade to the latest release of SharePoint.