With the Catalyst line of switches for small and mid-size businesses, Cisco enables companies to gain the full advantages of bringing intelligence to their IT infrastructures. Cisco's switching technology allows you to deploy capabilities that make your IT network highly robust to handle time-critical needs, expandable to facilitate growth, secure enough to guard confidential data, and designed for differentiating and controlling all traffic to streamline network operations. Progent's CCIE certified engineers can show you how to select and deploy Cisco switches appropriate for your company. Also, Progent's CISSP certified security specialists can help you develop a strategic protection policy and set up Cisco Catalyst switches so they help enforce your security strategy. Cisco Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2940 switches, Cisco Catalyst 3750 switches, Catalyst 4900 switches, and Catalyst 6500 Series Switches.
Progent's Cisco-certified Catalyst 802.11ax AP consultants can provide affordable online and on-premises support for Catalyst Wi-Fi 6 wireless access points.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo enables one-tap identity confirmation on iOS, Google Android, and other out-of-band devices.
Progent can deliver a broad array of cost-effective consulting and support services to help your company to install, integrate, repair, and administer workstations and laptops powered by Windows, macOS and OS X, or various versions of Linux. Progent can offer on-premises or remote assistance for individual computers or laptops or help you to plan and carry out a company-wide migration to new or revised OS platforms and applications. Progent can also supply consultants and technical workers to help you to plan for and implement an office move or merger organized to produce the least possible disruption of your productivity.
Progent offers customized online training for popular desktop applications and environments including Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Outlook plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction provides the benefits of traditional physical classroom instruction, such as immediate communication between students and teachers, but eliminates the expenses of travel and the hassle of attempting to accommodate the schedules of multiple workers. Available to single students or classes of all sizes, Progent's live online training permits the teacher to run the class from a remote facility and the students can be dispersed across a campus or across the the U.S. Live online learning deploys proven learning aids such as broadcast white boards, real-time questions, and shared desktops. Classes can be short and targeted to specialized topics or extended in duration and broader in coverage.
Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development environment and can build or update .NET applications rapidly and affordably.
Progent can assist you to understand the wealth of subscription options available with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports cross-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and maintain hybrid ecosystems that seamlessly integrate local and cloud products and services.
Progent's Cisco Jabber consultants can provide remote or onsite expertise to help organizations of any size to plan, deploy, manage, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent offers advanced support for all the products, technologies and services that go into creating an end-to-end Jabber solution such as Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi systems, cyber security, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a cohesive collaboration ecosystem.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network operating at peak levels by checking the health of vital devices.
Progent's Microsoft-certified consultants can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older version of Microsoft Windows. Remote and onsite evaluation and migration support for Windows 10 provided by Progent's experts include Return on Investment estimates, project coordination, application compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile management, telecommuter access, security and compliance, streamlined provisioning and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support staff and end users, and post-migration consulting support.
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with continual replication to provide rapid, zero data loss disaster recovery (DR) between sites that are up to 185 miles apart from each other. Progent's roster of seasoned IT consultants can assist your business to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that meets your functional requirements and budget. Progent can ensure you adhere to best practices for installing your MetroCluster environment by providing guidance with procedures like assigning disk pools and shelf IDs, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and testing your MetroCluster DR system to verify adherence with industry standards and regulatory requirements.
Progent's Disaster Recovery/Business Continuity consultants have extensive experience helping small and mid-size businesses to minimize system downtime by offering cost-effective online consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability network design, backup/restore solutions, and transparent maintenance. Progent's business continuity experts can assist your company to plan and validate an efficient business continuity plan that aligns with your business needs and budget. Progent's disaster recovery specialists can assist you to architect, deploy, and maintain fault-tolerant technologies including non-stop Internet connectivity, virtualized servers, clustering, load balancing, transparent off-site backup, and multi-location data centers.
Progent's consultants can help you to plan and carry out a smooth move from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management for both on-premises and cloud assets.
Progent's certified wireless consultants can assist organizations of any size to design, deploy, administer and repair Cisco Aironet wireless access point solutions to provide the throughput, range, density, expandability, security compliance and manageability needed for seamless connectivity between wireless and wired network infrastructure. Progent offers efficient remote and onsite support for legacy and current 802.11ac Aironet access points and Progent can help you plan and maintain wireless solutions that include indoor and outdoor Aironet access points.
Progent can help your organization in any facet of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; moving mailboxes; planning and implementing Hyper-V; configuring hardware load balancing; building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365 and configuring Outlook.
If your company has a UNIX, Linux, or Solaris network or a multi-OS IT environment, Progent's CISA and CISSP-certified consultants can assist your entire organization in a broad range of security areas including security administration procedures, security design and models, connection management systems and methodology, software development security, operations security, hardware security, telecommunications, network and Internet security, and business continuity planning. CISM, CISSP and ISSAP stipulate the fundamental skills and worldwide standards of performance that information security managers are expected to master. These certification offer IT management the confidence that consultants who have earned their CISM or ISSAP certification have demonstrated the experience and theory to offer effective security management and consulting services.
Progent's ransomware experts can assist you to evaluate your ransomware defenses, monitor and protect your network, help with negotiating a settlement with a threat actor, and reconstruct an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent's CCIE-certified network infrastructure consultants can assist you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Progent's Microsoft-certified Windows 2000 Server consultants offer computer support and IT consulting services for the complete line of .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server configuration, update, and troubleshooting services include system design, deployment, documentation, local and remote technical support, Call Center outsourcing, professional security analysis, full service outsourcing, and economical co-sourcing.
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted architectures and also supports cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or on-premises consulting services to assist you to design, install, manage and troubleshoot a modern backup/restore solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup.
Progent can provide you with experts who can customize your Microsoft Business Solutions ERP, MRP, and financial system applications to meet your particular company requirements. Progent's Microsoft support experts offer experience in Microsoft AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also provides expert e-Commerce integration services for safe, company-wide resource sharing as well as interfacing with CRM programs.
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most popular office productivity applications. Progent's Apple-certified Mac experts can help you configure Mac Office on a multi-vendor environment combining Apple OS X and Windows platforms so that Mac users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who run Microsoft Windows. Progent's consultants have expertise with both Mac and Windows technology and can provide service for networks that combine Apple Macintosh with Windows computers with extensive resource sharing, or environments which intentionally limit sharing between Mac and Windows users.
Progent's Microsoft-certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your company, develop test environments and rollout plans, tune your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, train your IT management staff, develop a corporate-wide security plan, streamline network management, assist with application development, and build and validate a disaster recovery/business continuity plan.
Before Progent's Microsoft Operations Manager solution, system problems were approached reactively, once users were impacted by them. With the benefit of proactive, computer generated warnings and trend analyses created by MOM, Progent can now anticipate network issues before they grow to be critical enough to disrupt network uptime. Because of MOM, Progent can deal with looming problems before clients suspect that the problems are there. Progent offers help for MOM 2005 and Microsoft Operations Manager 2000 to provide small company IT systems enterprise-class availability, safety and productivity.
Progent can help you in any and all facets of your upgrade to Exchange Server 2016 including designing high availability system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development system and can create or modernize .NET apps quickly and at low cost.
For small businesses interested in Progent's network support outsourcing, design expertise, or troubleshooting offerings, call 800-993-9400 or send email to information@progent.com.
Email Guard by Postini offers continually updated spam and virus filtering, data filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and support specialist. If your company is too small to qualify for a standard Postini license, you can still have access to Postini's Perimeter Manager services through Progent's E-Mail Guard anti-spam and virus protection aggregation program. Progent's expert email protection consultants can help you create an email security plan that incorporates antispam and virus protection services and policies.
Progent's team of Microsoft and Cisco Certified experts average more than ten years of real-world professional background, at the forefront of IT support, executing a wide range of technical tasks for a large mix of businesses. Every Progent consultant shares a refined collection of personal best practices which are incorporated into shared leading practices standards that Progent teaches its consulting personnel. This guarantees that you get not only expert IT skills, but also a consultant with proven approaches for applying technical knowledge to repair real-world IT problems efficiently.
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development system and are able to create or enhance .NET apps rapidly and at low cost.
Progent's Microsoft-certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, create test systems and migration plans, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT support, staff, develop an enterprise-wide security plan, automate IT management, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Progent's seasoned application designers and software developers can help your business to create customizations to Microsoft GP that support the special requirement of your organization while retaining the benefits of Windows integration. Progent can also offer expertise with a variety of software development tools that can be used to create user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These tools include Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo enables one-tap identity confirmation on iOS, Android, and other out-of-band devices.
Progent offers cost-effective remote and on-premises support to assist companies of any size to migrate all or part of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware expense and enable the use of Google's cutting edge machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting services to assist businesses of all sizes to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can help you to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Microsoft WSUS enables information technology administrators to install and track the latest Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can completely and easily manage the installation of patches that are published via Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial setup of Microsoft WSUS such as designing the Microsoft WSUS deployment, setting up user's computers, defining the Group Policy settings, and ensuring your Microsoft WSUS GPO is linked to an Active Directory container that makes sense for your network environment.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates over 25 years of background assisting manufacturing, distribution and service companies to manage complex supply chains and streamline critical business processes in order to bring products to market quickly and meet customer schedules consistently. Progent offers the skills of an ERP specialist with more than two decades of experience with the SyteLine/CloudSuite Industrial product family. Progent can provide online or onsite consulting that can range from as-needed guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.
Progent's Juniper Networks-certified network engineer can help you to design and implement Juniper Firewall/VPN technology, enhance and support your network infrastructure, and migrate efficiently from outdated products to the latest versions. Progent's Junos OS consultants can also provide support for Juniper's flagship network operating system to enable your business to simplify the management and strengthen the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist you maintain environments that incorporate a combination of Juniper's OS platforms.
Progent's veteran team of IT consultants and application experts have extensive experience providing remote and on-premises support for businesses of all sizes who need to incorporate Android phones and tablets into their information systems so that users can be productive from anywhere. Progent has the range of know-how to resolve network issues that involve multiple vendors and that represent a mix of legacy and current technology. Progent offers affordable remote consulting to help you with any aspect of planning, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional technical support to help you to resolve especially challenging technical problems, or Progent can provide comprehensive project management support to ensure that you finish major IT initiatives on schedule and within budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and can provide expertise with operating systems, apps, management tools and network infrastructure. Progent also offers customized group or individual training sessions to show you how to manage and use Android phones and tablets efficiently.
Progent can help your business to understand the wealth of subscription plans available with Microsoft 365, previously called Office 365, and configure your network with Microsoft 365 in a way that delivers top business value. Progent supports multi-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and maintain hybrid ecosystems that transparently integrate on-premises and cloud products and services.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo enables single-tap identity verification on iOS, Google Android, and other personal devices.
Progent's CISSP-certified cybersecurity experts can help organizations of all sizes with any facet of IT security. Progent can implement cost-effective cybersecurity solutions that guard a small office from modern malware attacks or Progent can design, configure, and manage an end-to-end security strategy for hybrid enterprise networks that accommodate local, remote, and mobile clients sharing network resources spread across multiple physical sites and public and private clouds.
Progent's Microsoft-certified professionals average over a decade of background providing email support for companies that range from small businesses to global corporations. Progent offers affordable support for all editions of Exchange Server to strengthen email and virus protection, configure high availability email environments, and implement remote and mobile email connectivity. Progent's Exchange consulting services can assist you in designing and carrying out a migration from an outdated SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange 2019 Server. In addition provides integration help for Windows 10 and Windows 11 clients using Outlook and can help you integrate Outlook Web App for all major web browsers. For e-mail virus protection, spam blocking and outbound data leak protection, Progent offers Email Guard managed services.
Microsoft Lync 2013, rebranded Skype for Business, allows organizations of any size to build a manageable and protected communications environment that permits a BYOD computing model with instant messaging (IM), presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP and PSTN telephony across a wide assortment of stationary PCs and mobile devices. Progent's Microsoft-certified Lync Server 2013 experts and network architects can assist you to evaluate the advantages of Lync Server 2013, design an on-premises, cloud-based (via Lync Online) or mixed model appropriate for your present and future plans, deploy Lync Server 2013 in a way that expedites your ROI, and deliver custom webinar and on-premises training to your management staff and users. Progent offers expertise in critical pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync 2013 with popular Microsoft 365 applications including Outlook and PowerPoint.
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth backgrounds assisting small and mid-size organizations to reduce network downtime by offering cost-effective remote consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability IT architecture, backup/restore solutions, and transparent maintenance. Progent's business continuity experts can help your company to plan and test an efficient business continuity strategy that matches your business needs and IT budget. Progent's disaster recovery specialists can help you to design, deploy, and support resilient technologies including redundant Internet access, virtualized servers, clustering, network load balancing, transparent online backup, and geographically dispersed data centers.
Progent's managed services for software and firmware patch management offer businesses of any size a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking updates to your servers, such as scanners, network appliances such as routers and wireless APs, and IoT devices such as alarms and robotics.