Disaster Recovery/Business Continuity Planning Consulting
Ransomware Protection and Recovery Expertise
Additional Topics of Interest
Microsoft Certified Expert Remote Troubleshooting CIO
Immediate Chief Information Officer IT Consultant
Progent can supply small companies with an information management expert who can act as a part-time Chief Information Officer. This part-time CIO can provide long-term direction to help you deploy sensible technology to enhance business operations so they match better with your business objectives. Your company can create and install a well conceived IT strategy without incurring the cost of a full-time senior IT executive.
Microsoft Certified Partner Windows Server Essentials Server Backup Consultants
Services Windows Server Essentials Hyper-V Replica
Progent's Microsoft-certified consultants can provide budget-friendly online consulting and troubleshooting for Windows Server Essentials. Progent offers comprehensive project management so you can plan and execute an efficient migration from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud platforms and services.
Hornetsecurity Altaro VM Backup Local Outsourcing
24-7 IT Consultants Hornetsecurity Altaro VM Backup Local
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Top features include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for reducing your exposure to data loss, advanced encryption, granular restore capability for individual files and emails, support for Windows Cluster Shared Volumes and for VMware vCenter for handling large-scale deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live VMs without downtime. Progent is a certified Altaro partner and can provide a broad range of consulting services to help you to plan, deploy, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.
On-site Technical Support SCCM 2007 Device Management
24/7 SCCM 2007 Troubleshooting Network Consultants
Progent can assist your business to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve security and compliance, and increase productivity by ensuring that operating systems and applications are always current, managing licensing, and reporting resource usage patterns so you can make smart purchasing choices. Once you are ready to update your SCCM 2007 device management solution, Progent can help you to prepare for and implement a smooth migration to System Center 2012 Configuration Manager.
Lync Server 2013 Mobility Services Consulting
Top Lync Server 2013 topology Professional
Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop collaboration, and both VoIP and public switched telephone network calling. Microsoft Lync Server 2010 can enhance the capability of Exchange, SharePoint and Office or Microsoft 365 and simplify management via integration with Active Directory. Lync can also cut expenses by doing away with VoIP equipment and subscription services, PBX systems, or conventional video conferencing technology. Progent's certified unified communications consultants offer remote and onsite support services to assist you to maintain and repair your current Lync 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also assist your organization to plan and execute a smooth Skype for Business upgrade.
DopplePaymer ransomware hot line Engineers
Specialist Avaddon ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Windows 2012 Cluster Shared Volumes Technology Consulting
Immediate Failover Clustering Windows 2012 Configuration
Progent's Microsoft-certified failover clustering consultants can help companies of all sizes to evaluate the benefits of deploying Windows Server 2012 failover clustering technology to build an advanced fault-tolerant/disaster recovery strategy, help your organization to design and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and technical support for clusters composed of physical servers or virtual ones, and help you to centralize the administration of clustered servers.
Microsoft 365 Word Integration Computer Engineer
Microsoft 365 Yammer Integration Support
Progent can assist your business to evaluate the wealth of subscription options available with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to create and maintain hybrid networks that transparently combine local and cloud resources.
ProSight Remote Network Infrastructure Management Technology Consulting Services
ProSight Infrastructure Management Support
ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller organizations to diagram, track, enhance and debug their networking hardware such as switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when problems are detected. By automating time-consuming network management activities, WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, locating appliances that need critical software patches, or identifying the cause of performance problems.
Integration Services Xen Hypervisor
Citrix Live Migration Consulting
Progent's Citrix-certified consultants can help you to understand the strategic advantages of XenServer as well as additional Citrix platforms, and can help your IT organization to plan, test, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can also analyze your existing Citrix technology environment and help you to enhance consolidation, responsiveness, security and compliance, availability, and disaster recovery.
Information Technology Consultant Indiana
Ohio Network Specialists
If your company does not need emergency remote support but expects to need assistance with your information system in the near future, you can conserve time and expenses and guarantee that the appropriate expertise will be available when you need it by getting in touch with a Progent sales specialist and registering as a client. For more information, call 800-993-9400 or email information@progent.com.
Microsoft Dynamics 365 Business Central Technical Support Services
Dynamics NAV MRP Design Firm
Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers small and midsize businesses a unified platform for financials, inventory control, operations, capacity planning, procurement, sales, demand forecasting, and advanced analytics. Progent's Dynamics Business Central/NAV consultants can assist your organization to maintain your legacy Dynamics NAV environment or migrate smoothly to a cloud-hosted, local, or hybrid deployment.
An index of content::
Windows 7 Security Consulting Services
Windows 7 Wireless Network Consultants
Progent's Microsoft certified consultants can help your company to test
scom 2016 management groups Computer Consulting
24x7 scom 2016 OMS integration Consulting
Microsoft System Center 2016 Operations Manager helps to promote consistent performance and dependable uptime for critical workloads by providing centralized, cross-platform tracking of physical and virtual infrastructure deployed across on-premises systems and private and public clouds. Progent's consulting team can provide advanced remote and onsite expertise to help organizations of all sizes to plan, integrate, optimize, enhance and repair Operations Manager 2016 solutions. Progent can help your company to migrate to SCOM 2016 from older releases of Operations Manager or from different IT infrastructure monitoring platforms, or integrate a variety of monitoring tools into a cohesive infrastructure management solution. Progent can also show you how to extend your SCOM 2016 scope to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Private Cloud Hosting for Virtual Data Centers Specialists
Private Cloud Hosting Professionals
Progent's private cloud hosting allows small and midsize organizations to run key applications like Microsoft SQL and Exchange from a hardened Tier III data center facility on fault-tolerant hardware with offsite backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for backup replication and restoration. Smaller organizations can take advantage of Progent's private cloud to eliminate major capital costs for the purchase, upkeep, and operation of computer equipment and data center facilities while benefiting world-class levels of network availability and physical security.
Cisco VoIP Phones and CallManager IT Consultant
Emergency SPA300 Series IP Phone IT Consultant
Progent's CCIE-certified networking experts can provide advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Cisco Certified Experts Remote Computer Support Technology Professional
Online Support Onsite Support
For mid-size businesses who need IT support, Progent offers an array of alternatives such as on-site service, on-line assistance, phone-based Help Desk, round-the-clock support with automatic network monitoring, temporary staff augmentation, business relocation services, application programming, and professional consultation. For medium-size companies in California or other areas covered by Progent's onsite consultants, Progent provides expert onsite support for fixing network problems quickly and economically.
Windows Server Essentials Specialist
24-7 Windows Server Essentials Compliance Engineer
Progent's Microsoft-certified consultants offer cost-effective remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent offers comprehensive project management to help you plan and carry out a smooth migration from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
Multi-factor Authentication Configuration
24-7 Multi-factor Authentication Professionals
Progent's Duo services utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Android, and other personal devices.
Professional ransomware recovery planning
Consultants WannaCry ransomware protection and recovery
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your company's preparedness to block ransomware or recover quickly from a ransomware attack. Progent will work with you personally to gather information about your current antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient AV and backup/recovery system that reduces your vulnerability to a ransomware attack and aligns with your company's requirements.
Dynamics GP Power BI Online Technical Support
Remote Technical Support Dynamics GP/Great Plains
Microsoft Dynamics GP/Great Plains allows you to expand and control your business better by offering easy availability of decision-driving data and a rapid ROI. Dynamics GP/Great Plains offers important business benefits including its ability to extend the reach of your organization, manage your accounting, computerize financial processes, standardize processes throughout your business, refine inventory control, increase order accuracy, expand sales and shorten lead-time, and maximize cash flow. Progent can help you configure and maintain a reliable, safe server and communications infrastructure to support Great Plains, and can offer experienced Microsoft Dynamics GP/Great Plains support professionals to make sure you reap all the advantages of your Microsoft Dynamics GP software.
Windows Server 2022 Storage Replica Computer Engineer
Windows Server 2022 Cybersecurity Computer Engineer
Progent's certified Windows Server 2022 experts can assist your organization to design and implement an efficient migration to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-hosted Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Juniper SA700 SSL VPN Cybersecurity Consultancies
Security Firm Juniper SSL VPN Router
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Dynamics GP Technical Support Services
Microsoft Financial Software Configuration
Progent's Microsoft certified experts offer a range of consulting services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft accounting package and corporate management tool based, like all Microsoft accounting tools, on the expandable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP 2010, the most recent version of Microsoft financial products in the Microsoft Dynamics GP/Great Plains line, offers an affordable solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Dynamics GP/Great Plains is simple to install and integrate, and with its segmented design you are able to license only the capability you currently require, with the option to add clients and enlarge functionality when necessary. Progent's Dynamics GP/Great Plains Software support experts can help you install, customize and manage Microsoft Dynamics GP 2010 as well as earlier versions of Microsoft Dynamics GP/Great Plains.
Remote Employees Infrastructure Computer Engineer
Offsite Workforce Network Infrastructure Network Consultant
Progent can help small and mid-size businesses to plan, deploy and debug the infrastructure needed to support work-from-home employees.
Postini Installation support
Technology Antivirus
E-Mail Guard is Progent's affordable anti-spam and anti-virus service that offers small businesses enterprise-quality defense against spam, viruses, DHA attacks, and other forms of e-mail-based attacks on IT systems. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated library of web-managed anti-spam and virus defense services that ward off email assaults before they can breech the corporate firewall. Perimeter Manager also allows administrators monitor and control their email application, irrespective of server platform, hardware type, or geographic location.
Application Monitoring Professional
System Center MOM Professional
Remote 24x7 monitoring, proactive alerts, and periodic reports are crucial to maintaining the health of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management technology has progressed so far that businesses of any size can get a level of protection that was once limited to enterprises. Progent can provide a variety Remote Monitoring and Management solutions available as economical service packages created to help you to detect and fix a most network problems before they can disrupt your business.
Windows Server 2022 and SQL Server Computer Consulting
Windows Server 2022 Windows Admin Center Consulting Services
Progent's certified Windows Server 2022 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Support Microsoft ISA 2004 Server
Microsoft Firewall Information Technology Consulting
Progent's certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with many sites, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can assist your company in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your information protection requirements without overly limiting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later versions of ISA Server.
Professional Microsoft Small Business Server
Microsoft Small Business Server 2011 Support Services
Microsoft Small Business Server is a low-cost suite of essential servers that provides the foundation for a powerful but easy-to-manage information. The integration demands of the Microsoft .NET components bundled with Microsoft Small Business Server calls for an IT expert with real-world expertise and broad experience in planning and implementing cohesive end-to-end information technology systems. Progent's Microsoft-certified consultants have broad experience with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, administering, and troubleshooting network environments powered by the Microsoft SBS line of servers and programs.
802.11 Wireless LAN Engineer
CCIE Expert Certified Wireless Network Consultancy
Progent can show you how to plan, configure, manage, monitor, and repair a viable Wireless network infrastructure, recommend sensible products, and integrate wireless access points, bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also help you create a complete wireless network security strategy that is well integrated with the security strategy for your entire business network.
System Center 2012 Data Protection Manager Integration
SCDPM 2012 Cloud Backup Network Consultants
Progent's Microsoft-certified consultants can provide online or onsite expertise to help companies of all sizes to design, implement, manage, and troubleshoot a backup/recovery system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from older releases of SCDPM or from another backup platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent offers occasional help for resolving particularly stubborn issues, or full project management services. Progent can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
SQL 2008 Reporting Services Contract Development
Microsoft SQL Server Help and Support
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the fast development of cutting-edge enterprise-class programs that can provide your company a critical competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in planning, deploying and administering Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET platform.
Computer Engineer Systems Management Server 2003
Microsoft Experts SMS Server 2003 Upgrade Network Consultants
Progent's Microsoft-certified experts offer small and medium size businesses enterprise-level consulting support for Microsoft Systems Management Server and Configuration Manager 2007, Microsoft's standard tools for change and deployment automation. System Center Configuration Manager is the new name for the change management solution previously called Systems Management Server. Configuration Manager provides a range of enhancements to Systems Management Server 2003 including full automation, built-in Vista Microsoft Windows Server 2008 awareness, quarantine support, and device driver management. Progent's Microsoft certified consulting professionals can show you how to use SMS or Configuration Manager effectively for automated operating system and application installation, security patch control, application metering, and software license compliance. Progent's engineers can also help you to move smoothly from Systems Management Server to System Center Configuration Manager 2007.
IT Services Colocation Center
After Hours Data Center Colocation Online Troubleshooting
Colocation sites allow companies to share world-class data centers for hosting network hardware that supports vital applications and services. Progent's Microsoft and Cisco premier IT experts can assist your business with all aspects of your colocation strategy such as choosing and migrating to a colo site, creating system topology, specifying required equipment, on-site and on-line troubleshooting, setting up online network management, and training your support staff.
Biggest Cisco Certified Expert Professional Aironet Wireless Access Point
Cisco Mobility Express Support
Progent's Cisco certified Wi-Fi consultants can provide economical remote and onsite help for both end-of-life and modern 802.11ac Aironet wireless access points (APs) and Progent can assist your business to plan and maintain Wi-Fi solutions that incorporate indoor and outside/industrial Aironet APs.
ISA 2000 Server Setup and Support
Network Engineer ISA 2004 Server
Progent's certified Internet Security and Acceleration Server consultants have extensive experience creating Microsoft-based security solutions for information systems with multiple locations, remote users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small business design and implement a configuration of ISA Server 2004 that supports your information security requirements without restricting your productivity.
Juniper Junos CLI Security Consultancies
Juniper Junos os Cybersecurity Consultancies
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Expert Training Consultants
Remote Troubleshooting Information Transfer
Progent is committed to knowledge transfer from Progent's consultants to clients. By educating customers to handle technical issues that are within their scope, Progent is able to focus on providing high-value skills where Progent faces few competitors. Small companies who utilize familiar freelance service providers or who maintain internal support personnel benefit when Progent transfers knowledge about critical technology and tested processes to make their IT environments more reliable, protected, and productive.
Top Consulting Services Database DBA
Crystal Reports Support
Progent's expert programmers, relational database architects, and project managers can assist enterprise clients to carry out development projects for Windows, Linux, or Web applications. Progent's co-sourcing services include access to seasoned program managers for advanced planning and project co-ordination or Progent can help clients fill in expertise gaps by offering database architects and programmers skilled in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist businesses to integrate SharePoint with additional applications such as SQL Server and Excel to create data-driven intranets and web portals. Progent also offers experience with web development tools and can help clients to create, enhance, troubleshoot, or port web applications to utilize the latest advances in web technology.
MOM 2007 Technical Support Services
Microsoft Experts Application Monitoring Consultant Services
Even if your company has a minimal computer support staff and a limited IT budget, your information network can still have the same high reliability and performance that once required a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier IT consultants, the most recent system management software for proactive monitoring and threshold alarms, and cost-effective support packages such as a help desk service to keep your vital network applications and servers up and running.
ProSight Remote Network Infrastructure Management Technology Consulting
Network Performance Analysis Online Support Services
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map, monitor, optimize and troubleshoot their networking hardware like routers, firewalls, and access points as well as servers, client computers and other devices. Using cutting-edge RMM technology, WAN Watch makes sure that network diagrams are always updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and sends notices when issues are detected. By automating complex management processes, WAN Watch can cut hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding appliances that need important updates, or identifying the cause of performance issues.
Microsoft SQL Server 2014 Technical Support Services
SQL Server Business Intelligence Online Support
Progent's Microsoft certified consultants can provide small and mid-sized businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that enables the speedy development of advanced business programs that offer your company a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to offering consulting, support and troubleshooting services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information network. Progent can also help you migrate from older editions of SQL Server to SQL Server 2005.
Microsoft SQL Server 2017 Technical Support
SQL Server 2019 Online Technical Support
Progent's Microsoft certified professionals can provide small and mid-sized businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that enables the speedy development of enterprise-class business programs that can give your company a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. In addition to providing expertise, support and problem solving services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your information system. Progent can also help you migrate from earlier editions of SQL Server to SQL Server 2005.
Altaro Microsoft 365 Total Mailbox Backup Support Services
Hornetsecurity 365 Total Backup Support Outsourcing
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
Exchange 2007 Remote Support
Exchange Server 2007 Professionals
Progent's expert consultants can show you how to design and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids network downtime, reduces long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-location upgrades, Progent offers the experience to complete your move rapidly and affordably. Progent's Exchange 2007 help, troubleshooting, and design services include assistance with the configuration of outside vendor add-ons to Exchange 2007 Server that are in keeping with your business needs.
Windows 2008 Cluster Server Help and Support
Microsoft Windows 2008 Cluster Server Computer Consultants
The cluster technology built into the Datacenter and Enterprise versions of MS Windows Server 2008 has been radically redesigned to simplify the deployment, configuration, and administration of clusters that offer greater levels of system dependability, protection, efficiency, and versatility. New or enhanced capabilities include automated cluster Validation, easier configuration and installation, unified cluster administration, new cluster infrastructure for increased uptime, hardened security and quorum structure, minimization of failure points, greater disk and memory capacity, and improvements for multi-site clusters. Progent's consultants can assist your company assess the business benefits of failover clusters, plan and execute a deployment, educate your network support staff to administer your failover clusters, deliver ongoing consulting and technical help services, and create and validate a workplace recovery procedure.
24x7 Network Configuration
MCSE Expert Certified Consulting System Center MOM
Even if your business has a small network support group and a limited IT budget, your information system can still feature the same high reliability and performance that once required a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier IT consultants, the most recent system management products for 24x7 monitoring and alerts, and cost-effective support programs such as a help desk service to keep your mission-critical network applications and hardware up and running.
24/7 Position Computer Consulting
Cisco CCIE Home Based Virtual Office
If you are a network engineer with technical support experience, teaming with Progent and helping Progent's customers will expand your abilities through interaction with our staff of mutually supportive, high-output consultants. Progent's focus on providing IT expertise and computer support to small companies will offer you the opportunity to consult in depth with decision makers and contribute tangibly to the success of exciting organizations. In addition, Our virtual office environment offers the most advanced tools for off-site support and wireless access to allow you to come up with speedy fixes when you take on mission-critical problems.
Colocation Computer Engineer
Data Center Colocation Configuration
Progent's data center IT services are designed for businesses with equipment located at IDCs or data center co-location hosting facilities and requiring on-demand in-person service at the colo facility plus off-site support from Microsoft and Cisco Premier Certified experts. Progent provides a complete array of IDC and IDC and colo support services such as system topology evaluation, Windows and UNIX server installation and maintenance, troubleshooting for server and communications networking, development and deployment of zero-downtime configurations, architecting and deploying layered security structures, firewall integration and troubleshooting, designing load balancing environments, and planning fault tolerant server clustering systems.
System Center 2016 and Windows Server 2016 Support and Help
System Center 2016 and Skype for Business Integration Engineer
System Center 2016 provides major enhancements for managing hybrid cloud environments through advanced support for Windows Server 2016, Windows 10 clients; seamless integration of multi-OS environments that incorporate various Linux distributions, Hyper-V and VMware; and better cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide world-class remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and configure a new deployment of Microsoft System Center 2016, expand or tune your current one, upgrade smoothly from a prior version of System Center, or troubleshoot your System Center environment.
CCIE Certified Cisco Virtual Private Network Setup and Support
CCIE Certified Specialist Cisco RADIUS Security
Cisco's security and remote connectivity solutions for small to medium sized businesses represent a complete range of easy-to-administer protection products to help you protect your entire network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, and VPN solutions. Progent's professional staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP qualifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco protection solutions that fit most closely with your corporate objectives.
After Hours Windows 8.1 Client Hyper-V Technical Firms
Expert Microsoft Certified Windows 8.1 Storage Spaces Information Technology Outsourcing
Microsoft Windows 8.1 is designed to power computers ranging from smart phones and slates to power-user desktops. An abundance of new and improved capabilities, including touch screen interface and iconic tile GUI, provide a wide range of advantages for companies who know how to put them to work. Progent's Windows experts can help bring your organization up to speed with Microsoft Windows 8.1 and make sure you derive significant competitive value from the product's many new and enhanced technologies.
Immediate System Center MOM Engineers
Expert Microsoft Certified Monitoring and Reporting Support
Medium-size businesses can get all the advantages of Microsoft Operations Manager and have fast availability of Progent's Microsoft and Cisco Premier IT support professionals. Thanks to Progent's economically priced network service packages, mid-size organizations can choose a basic co-sourcing package based on Microsoft Operations Manager with network monitoring, automated warnings, in-depth reporting, Help Desk Call Center, and remote troubleshooting. For companies with mission-critical applications who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager to offer mid-size business networks enterprise-class availability, protection and performance.
Small Offices Consulting
Small Offices Computer Consulting Firm
Progent provides the help of Microsoft and Cisco-Premier IT consulting experts to show customers economical alternatives to help companies optimize the benefits of Microsoft and Cisco technology. For networks that range from small offices to large corporations, Progent's network engineers can show you how to enhance your information system's e-mail infrastructure, protection, reliability, throughput, and network administration.
VPN Support and Help
Cisco Virtual Private Network Configuration
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business deploy and support Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to administer and provide the flexibility to expand with your growing business needs. Progent's Cisco-Premier network experts are familiar with Cisco's complete family of products aimed at eliminating information theft, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can show you how to deploy Cisco technology to get safe access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized client access control foundation for user certification, permissions, and accounting from a graphical Web interface.
Cisco Certified Expert Small Business Wireless AP Online Consulting
Engineer Small Business WAP551
Cisco's Small Business 100, 300 and 500 family of access points are Linux-based devices engineered as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE Wi-Fi infrastructure consultants offer online or on-premises configuration and troubleshooting support to help your organization to plan, configure, upgrade, optimize, administer and debug Cisco Small Business Wi-Fi access point deployments of any scale or topology.
Desktop Monitoring and Reporting On-site Support
ProSight Server and Desktop Management Support and Help
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the health of critical devices that power your IT network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT personnel and your assigned Progent consultant so that all looming problems can be resolved before they have a chance to disrupt your business.
Microsoft System Center Operations Manager Integration Services
Remote Monitoring and Reporting Technology Consulting
Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, enhancing and fixing SCOM solutions and can provide companies of any size expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure and both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or onsite troubleshooting to assist you to fix critical issues uncovered by SCOM 2012.
Windows Server 2016 Cluster Operating System Rolling Upgrade IT Consultants
Windows Server 2016 Storage Replica Onsite Technical Support
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting services to assist businesses of all sizes to plan and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.
Network Consultant Cisco VoIP Phones and CUBE
CCIE Expert Certified Jabber IT Consultant
Progent's Cisco VoIP phone and video IP phone consultants can help you to configure, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified Communications Manager, formerly branded CallManager, or with Unified CM Express (CME) to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified Communications Manager apps like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's consultants can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, installing ISR routers with CUBE internetworking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Alaska Consultancy Services Group
Phone Support Network Specialist
If your company does not require immediate online help but expects to require technical services with your network soon, you can save time and expenses and guarantee that the right IT skill will be ready when you need it by contacting a Progent sales specialist and signing up as a customer. For details, call 800-993-9400 or email information@progent.com.
24-7 Microsoft Operations Manager Case Study
Operations Manager Case Study
Before Progent's Microsoft Operations Manager solution, system issues were handled reactively, after users complained about them. With the benefit of proactive, computer generated alerts and trend analyses created by MOM, Progent is now able to fix network issues before they becomes serious enough to impact network uptime. Because of Microsoft Operations Manager, Progent can deal with potential problems before customers know that the problems are there. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to deliver small company networks enterprise-class reliability, security and productivity.
Online Support Cisco ASA firewall VPN
Firepower Services Specialist
Progent's experienced Cisco network security consultants provide high-level PIX and ASA Firewall consulting services covering infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from compact, easy-to-install desktop devices for small and home offices to scalable enterprise-grade appliances, Cisco PIX and ASA Firewalls offer advanced security, performance, and excellent reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed operating system, eliminating common OS-specific security gaps.
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