System Center Configuration Manager automates software provisioning at scale, simplifies compliance settings management, inventories network assets, guards against company data leakage, performs network health reporting, allows secure end-user self service, and offers a common control mechanism for administering mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud specialists can help businesses of any size with any facet of designing, installing, operating and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Progent offers national urgent phone support and consulting services for companies that operate environments powered by versions of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft Windows technology. Remote technical support provides maximum leverage for your IT budget by preserving user efficiency and shortening the time billed for computer analysis and repair. Advanced online support utilities and skilled service specialists and engineers allow Progent to handle most IT problems without squandering time and money by traveling to your site. In most of cases your network issues can be remediated by telephone or through a mix of phone support and remote connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISM premier security specialists to help you with the most difficult network problems.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through rigorous examination and extensive experience with information security architecture. ISSAP security experts have in-depth understanding of access management systems and techniques, phone system and network infrastructure security, cryptography, needs evaluation, business continuity and DRP, and physical security integration. Progent's ISSAP-premier security experts can assist your business with all phases of secure network architecture.
Progent can provide the guidance of a CRISC-certified risk management expert to help you to plan and deploy an enterprise risk management strategy based on leading practices promoted by CRISC and geared to align with your organization's risk tolerance, business goals, and budgetary guidelines.
Progent can help companies of all sizes to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower hardware expense. Azure includes a wealth of cloud services and Progent can assist you to understand the advantages and limitations of different cloud networking models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure that you avoid the common errors small organizations make when moving to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN connections and also to manage Apple iOS devices and Google Android smartphones and tablets.
Progent can help your organization to utilize Cisco's networking technology to create a robust basis for your local, cloud-centric, or hybrid data center and streamline operations in key areas including hardware utilization, security and compliance, manageability, reliability, and recoverability.
Progent's team of application experts can provide advanced support, software development, deployment assistance, and webinar classes for popular business applications that address key areas including ERP, general accounting, business reporting, web commerce application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with decades of experience providing advanced consulting and troubleshooting services online, Progent can help clients throughout the United States to eliminate the lost productivity and expense associated with travel and on-premises visits without compromising the high quality of consulting services.
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer tools make it possible to create custom mission-critical programs and eCommerce environments that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can help you design reports that let you track your business more effectively, transforming raw data into useful insights into your company and customers.
Progent's Co-managed Help Desk service makes it possible for your business to share responsibilities for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of seasoned desktop support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching customers to deal with technical issues that are within their comfort zone, Progent is able to focus on providing hard-to-find services where Progent has few competitors. Small companies who work with familiar independent consultants or who employ internal IT staffs benefit when Progent passes on knowledge about new technology and proven processes to make their networks more reliable, secure, and productive.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent can assist small businesses to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network management and lower equipment investments. Azure offers a wealth of cloud services and Progent can help you to understand the benefits and restrictions of different cloud networking models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local applications and resources and ensure you avoid the typical mistakes small companies make when migrating to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Google Android handhelds.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have long backgrounds configuring Microsoft ISA Server-based security solutions for IT networks with multiple offices, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can help your small business in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your information protection requirements without overly limiting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
For large businesses, Progent can supplement internal IT groups by providing world-class experience in supporting key Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server consulting. For the nationwide or worldwide enterprise with branch offices, Progent can act as a seamless nearby supplement of enterprise network management. Progent's enterprise consulting services include company-wide security, remote branch office support, system architecture, Sarbox compliance, project management, and world-class service for multi-site office environments based on Enterprise Windows. Progent can offer field engineers and technicians to assist with a site move or office move, or a system architect to assist with building or using an Internet Data Center or co-location site.
Progent can assist you to design and execute a smooth migration from a UNIX-powered IT environment to a network based on Microsoft Windows and capable of supporting Microsoft's familiar office productivity suites, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and application specialists can help you preserve your information and reduce productivity disruption by designing an efficient transition plan that preserves your existing assets in UNIX software and infrastructure. UNIX-to-Windows migration consulting services offered by Progent include evaluation of existing infrastructure, transition strategy and validation, MS Exchange migration services, data and application software transition, and server and storage system migration and economization.
Progent's Data Center consultants can help you identify fault-tolerant data centers that meet the specific requirements of your company. Fault tolerant off-site data centers are particularly appealing to small businesses because of their affordability and convenience in comparison to pursuing a do-it-yourself approach. Trying to build an in-house data center that offers even a basic degree of fault tolerance is too expensive for most small companies. Progent can show you how to get all the advantages of high availability data centers and 24x7 colo sites by providing a full array of engineering and maintenance services.
ISA 2006 is a comprehensive edge gateway that provides a fully integrated application layer firewall, VPN, and web caching platform for securing the Internet-facing applications of any sized business against a broad range of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 consultants can show you how to plan, rationalize, test, install, customize and support the Standard or Enterprise version of ISA Server on your information system.
Progent is seeking a range of on-staff workers such as solutions-driven MCSEs; system experts with Cisco CCNP or CCIE credentials; and specialists in fault-tolerant network design with experience in mobile connectivity, wireless networking, non-stop systems, business continuity solutions, data preservation, and VMware technology. Progent is also hiring desktop support experts, off-site troubleshooting specialists, and CISSP or CISM accredited security consultants. Progent is also seeking veteran managers who can operate effectively in Progent's high-growth, virtual office model. Progent works with freelance consultants who have in-depth knowledge and working background in important information technology topics outside our main service concentration. Our Experts Team hires freelance consultants who offer consulting and development support for line-of-business solutions that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have deep expertise with popular platforms such as Linux, Macintosh, or Solaris, or can provide world-class skills in technologies such as telecom, web design, Electronic Data Interchange, eCommerce, or database management. Independent consultants premier by Progent cooperate with Progent's full-time professionals to provide comprehensive solutions for small company networks.
For corporations with branch offices in or any area served by Progent's consultants, Progent's Microsoft-Certified IT support experts and certified Cisco network specialists offer a variety of network support services such as project planning, Sarbanes Oxley compliance, office relocations, enterprise security, system architecture, on-site or phone-based branch office support, and technical support for co-location hosting facilities. A Progent network architect can show you how to plan a multi-site information system that makes efficient use of co-location services and Internet data centers. Progent's Microsoft Premier consultants can help major corporations design, integrate and support major rollouts of updated releases of Microsoft technology including Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent's CCIE and Cisco Certified Network Professional experts can assist you to deploy Cisco technology for connection solutions that incorporate basic, high-speed, integrated, and remote networking.
Progent uses a sophisticated service reporting system that records and organizes complete documentation for all billed support activities. Unlike some independent consultants or local support firms who provide scant documentation or details of tasks done, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support documentation sent by each consultant to each client. The practice of detailing and organizing support records results in more effective support and avoids a variety of common problems such as when a support customer is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
Progent's Microsoft-certified consultants can provide cost-effective online consulting and technical support for Windows Server Essentials. Progent can provide full-service project management so you can plan and carry out an efficient migration from Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
Progent's Microsoft-certified experts offer organizations of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web technology for intelligently connecting people, teams and information. Microsoft SharePoint Server provides a common spot for your employees or customers to access, organize, share and interact with relevant information, files, and software and to interact with other people. SharePoint enables faster and more intelligent decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services join workers, customers, teams and major tasks with the knowledge they've created in a manner that makes data easy to find, download and apply. Progent's certified SharePoint experts can help your organization to manage your existing SharePoint environment or migrate to the current release of SharePoint.
Progent offers cost-effective online access to an Oracle-certified MySQL administrator or application developer and can help organizations of any size to configure and support MySQL in a reliable network environment that provides advanced speed, expandability, and security. Progent also has experience assisting companies migrate databases from an Oracle environment to MySQL.
Network monitoring commonly consists of observing a system's resource utilization in order to uncover throughput backups or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that work under Linux or UNIX and can be deployed to monitor mixed-platform environments where Linux and Windows operate together. Progent's network support engineers can help you use both these tools to optimize and troubleshoot your network. Progent's UNIX support services offer small companies and developers assistance with administering and supporting UNIX and Linux networks that coexist with Windows-based products.
Progent's Linux support experts provide small and mid-size businesses and software developers support for managing and maintaining Linux computers that coexist with Microsoft-powered networks. Progent can give your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise offers you an easy one-stop consulting firm to help you create and manage a protected and reliable mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by combining Windows with major Linux platforms including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Before Progent's MOM-based solution, system problems were approached reactively, once users complained about them. With the benefit of proactive, computer generated warnings and trend analyses created by Microsoft Operations Manager, Progent is now able to address network troubles before they grow to be serious enough to disrupt network availability. Because of MOM, Progent can resolve incipient problems before clients suspect that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and MOM 2000 to provide small business networks enterprise-class reliability, security and productivity.
Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map, track, optimize and troubleshoot their connectivity hardware like routers, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are always updated, captures and manages the configuration information of almost all devices on your network, monitors performance, and sends notices when issues are discovered. By automating complex management and troubleshooting processes, WAN Watch can cut hours off ordinary chores like making network diagrams, expanding your network, finding devices that require critical software patches, or isolating performance problems.
If your business has a UNIX, Linux, or Sun Solaris network or a mixed-platform network, Progent's CISA and CISSP-premier security specialists can help your entire organization in a broad range of security topics including security administration procedures, security architecture and strategies, connection management products and methodology, applications development security, operations security, hardware security, telecommunications, network and Internet security, and disaster recovery preparedness. CISM and ISSAP stipulate the core skills and worldwide standards of performance that information security managers are expected to master. These accreditations offer executive management the assurance that those who have achieved their CISA or CISSP qualification have the experience and theory to deliver effective security management and engineering help.
Progent can assist your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing for fault-tolerant CAS services; designing, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent can provide the services of a CRISC-certified risk management consultant to assist your company to design and implement an enterprise risk management solution based on leading practices identified by CRISC and geared to match your organization's risk tolerance, business goals, and IT budget.
Progent's Technical Response Center (TRC) provides national extended hours remote troubleshooting for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts offer after-hours phone help and online direct computer connection to isolate and repair technical problems quickly and affordably. The scope of technical experience represented by Progent's staff of nationwide service engineers allows Progent to escalate even the toughest problems to qualified experts as needed. For critical issues, the Technical Response Center endeavors to answer your call for service within one hour.
Years of experience delivering Microsoft support and Cisco technology consulting has enabled Progent to build an unmatched capability for supporting branch offices that require IT service with the flexibility common to with small companies but which includes professional communications, thorough documentation, and adherence to corporate IT standards. If your corporation has a sales office located anywhere in or any region covered by Progent's consultants, Progent can offer a wide array of on-premises and off-site network support services and network design assistance.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical remote and onsite consulting, software development, and technical support services for businesses of any size who want to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist you plan and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud components into a cohesive intranet solution.
Progent's Cisco CCIE Wi-Fi network experts can provide online or onsite configuration and troubleshooting support to assist your organization to design, configure, update, optimize, manage and troubleshoot Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi environment with your wired network and cloud-based resources to build a seamless enterprise connectivity foundation that is easy to administer and expand. Progent also can provide affordable wireless site surveys to help you to determine the most efficient selection, location and setup of Aironet wireless access points to accommodate your specific workplace layout, construction, and anticipated workloads.
Progent provides IT support for medium size businesses with 100 to 250 system users. The medium size business or office has traditionally been an overlooked segment of the market for IT support services. The overhead and service delivery practices of large third-party support firms make them excessively expensive for the typical mid-size company or small medium business (SMB), which usually has a minimal information technology budget with which to support an information network whose advanced technology and capability are frequently similar to the networks of much bigger companies. Progent's support delivery model, which takes full advantage of online support, virtual network infrastructure and proactive server monitoring, dramatically reduces the IT maintenance costs of an SMB while offering the mid-size organization with enterprise-level support from professional, IT consultants with background in a wide range of midsized business network solutions. If your medium size organization or small business is looking for levels of IT support appropriate for a mid-size organization without paying big-company prices, call Progent.
Progent can assist you to utilize Cisco's networking products to create a robust basis for your onsite, cloud-centric, or hybrid data center and improve operations in vital areas including hardware consolidation, security and compliance, manageability, uptime, and recoverability.
If you have a small business network with 10 to 50 network clients, Progent's computer outsourcing services free your organization from over-reliance on an individual freelance consultant while giving you cost-effective and dependable access to high-quality technical expertise. By delivering IT consulting service when you require it, offering advanced expertise for key applications, delivering unique services such as automated server monitoring, and charging only for support you use, Progent offers you an affordable way for maximizing the business value of your small business information system. Progent is the intelligent way for small organizations to build and maintain a reliable and secure information network and to benefit from quick access to the skilled support typically restricted to enterprises who can afford a large in-house IT group.
Progent's Cisco CCIE-certified networking experts offer advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small organization's production servers in an environment that gives the highest level of dependability and scalability and is also easy to migrate to any data center. ProSight Virtual Hosting options are built upon proven virtualization platforms that enable small and midsize businesses with mixed- platform IT systems to save dramatically on the costs of capital investments, infrastructure support, and network management while achieving world-class reliability and an unmatched degree of vendor flexibility.
Progent's Ekahau-certified Wi-Fi network design experts can help your business to design, deploy, enhance, manage and troubleshoot a Wi-Fi network optimized for your venue. Progent can provide online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF analysis, Ekahau Analyzer for resolving RF problems, and Ekahau Insights for managing the performance of multiple Wi-Fi sites.
Progent's Apple Mac support consultants can assist you with a broad range of network foundation areas such as network architecture, remote and mobile connectivity, internetwork communication, protection, and new technologies including Voice over IP and fast wireless connectivity. For business networks built solely on Apple Mac OS X or for systems incorporating a combination of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the knowledge and depth to handle the challenge of designing, integrating, and supporting a network infrastructure that is robust, secure, efficient and aligned with your corporate objectives. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID zero-downtime storage products, and Apple's Xsan SAN systems. Progent can also provide skilled experts to help you with Cisco routers and switches.
The new ASA 5500-X Family of firewalls with Firepower Services offer significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your current PIX or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, optimize, manage and troubleshoot firewall solutions built on ASA 5500-X firewalls with Firepower Services.