The complexity and integration demands of Microsoft Windows Servers requires a network consulting team with practical experience and broad familiarity with designing and integrating cohesive, end-to-end network technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your business goals. Progent's IT services can assist you with planning, installing, managing, and supporting Windows Server solutions that increase the productivity of your IT network. Progent's consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
If you are developing Linux-based applications on a network that has Microsoft Windows-based processors, desktops, and office applications, Progent can provide comprehensive network support outsourcing that frees you to concentrate on your area of high-value expertise without the constant hassle of maintaining your business network. By using automated network monitoring and by providing remote and on-site support as your company needs it, Progent offers an affordable solution for managing an information system that provides high dependability, protection, and efficiency. Progent's UNIX/Linux developer assistance offerings include full-service it outsourcing, virtual server infrastructure, remote and in-person service and troubleshooting, proactive network monitoring, and Help Desk services.
Progent's team of Microsoft and Cisco Certified consultants average more than a decade of hands-on professional background, at the forefront of network service, executing a wide range of IT projects for an extensive mix of businesses. Each Progent support professional shares a refined set of personal best practices which are combined into shared leading practices training that Progent teaches its support team. This means that you get not only world-class IT skills, but also a support engineer with field-tested methods for using technical knowledge to solve real-world IT problems quickly.
Progent is structured to provide comprehensive remote support for all major technical areas associated with today's small business IT systems and allows you to outsource a variety of strategic, on-demand services including a part-time Chief Information Officer to provide senior-level IT design and budgeting skills, a Call Center for help desk support, proactive server monitoring, spam/virus filtering as a managed service, project management help for major projects like office relocations oroperating system migrations, connectivity consultants for building and maintaining high-performance and robust infrastructure, security engineers to ensure data safety and compliance, disaster recovery specialists to help design business continuity strategies, and software developers to write, enhance, or troubleshoot mission-critical application programs.
Progent's Windows Server 2016 disaster recovery consultants can assist you to design a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using commodity hardware, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical creation of a failover cluster quorum arbitration point.
Progent's certified SonicWall firewall experts can show you how to configure, maintain, and tune SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into a complete network protection plan and build security into your corporate practices.
Progent's Microsoft-certified Windows 11 consulting experts can provide an array of services for Windows 11 such as Microsoft 365 solutions, mobile device management and synchronization, teleworker access, security and compliance, automated provisioning, and Call Center support.
Progent's Microsoft-certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create test systems and rollout strategies, optimize your infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, train your IT support team, develop a corporate-wide security plan, automate network administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
Progent's Technical Response Center provides national remote help for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified service professionals offer phone support and remote direct network connection to isolate and repair technical problems quickly and economically. The scope of technical expertise represented by Progent's team of country-wide support engineers allows Progent to escalate even the most difficult network issues to qualified experts as needed.
Progent's Microsoft-certified experts can provide businesses of any size consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced platform that uses web-based technology for intelligently coordinating people, teams and data. SharePoint Server offers a common spot for your workers or customers to access, manage, share and interact with relevant information, files, and applications and to communicate with one another. SharePoint enables faster and more intelligent decisions, more efficient sharing across groups and more economical business processes. Windows SharePoint Services connect workers, clients, workgroups and projects with the information they've developed in a manner that makes data convenient to locate, download and apply. Progent's certified SharePoint experts can assist your organization to support your current SharePoint ecosystem or upgrade to the current release of SharePoint.
ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to diagram, track, optimize and troubleshoot their connectivity appliances like routers, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network diagrams are always updated, captures and manages the configuration of almost all devices connected to your network, tracks performance, and generates notices when issues are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, finding appliances that need important software patches, or isolating performance issues.
Progent can help you with every aspect of Microsoft Azure migration including requirements definition, prerequisites assessment, solution architecture, pilot testing, implementation, automated administration, performance tuning, software license controls, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can help you to configure and debug firewalls and VPN connections so your users can securely access to Azure-based services, and Progent's Microsoft-certified consultants can help you set up key Microsoft technologies to run in the cloud including Windows Server, Exchange Server, SQL and SharePoint. Progent can also help you to set up a hybrid cloud environment that transparently integrates physical datacenters with Azure-based services.
Microsoft Dynamics GP can help you grow and manage your business better by delivering easy availability of strategic data and a fast ROI. Dynamics GP/Great Plains confers major business benefits including its ability to extend the presence of your organization, manage your accounting, computerize financial processes, unify procedures throughout your company, improve inventory control, enhance order accuracy, grow sales and shorten turnaround time, and maximize cash flow. Progent can show you how to configure and maintain a reliable, safe server and network infrastructure to support Great Plains, and can offer expert Dynamics GP support professionals to help you derive all the benefits of your Dynamics GP business management system.
Progent's Wi-Fi site survey services make it easy to design, implement and debug a Wi-Fi LAN adapted to your facilities, providing your business a wireless solution that delivers the reception, performance, density, security, and roaming ability your company requires.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that embodies more than 25 years of background assisting manufacturing and service companies to simplify complex supply chains and streamline key business processes in order to bring products to market quickly and meet customer schedules consistently. Progent can provide the expertise of an ERP specialist with over 20 years of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises services that can range from as-needed advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Excel and SQL integration, disaster recovery planning, and database administration.
Progent's IT outsourcing support offerings for small companies feature designing 2003 Server, Microsoft .NET Server, and BackOffice environments, managing upgrades to XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-premises repair, fixing stubborn integration problems, and producing a comprehensive security strategy. Progent can help you enhance network reliability and throughput with zero-downtime configuration, redundant network architecture, and proactive network monitoring. Progent also offers special project help for major migrations and can assist with needs definition, product identification, BOM production, sourcing qualification, purchasing coordination, and professional documentation. Progent's computer outsourcing help also includes training for office productivity packages such as Office XP.
Network monitoring typically consists of tracking a network's resource utilization to help uncover throughput bottlenecks or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring utilities that work under Linux or UNIX and can be deployed to monitor mixed-platform environments where UNIX and Windows coexist. Progent's network support consultants can help you use both these tools to tune and troubleshoot your network. Progent's UNIX support professionals provide small businesses and programmers help with managing and servicing UNIX and Linux networks that work with Microsoft-based technology.
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size company's servers in an environment that gives the maximum level of availability and scalability and is in addition simple to move to another host. ProSight Virtual Hosting and management services are built upon mature virtualization architectures that enable small businesses with multi- platform IT systems to economize significantly on the expense of capital equipment, infrastructure maintenance, and IT administration while achieving world-class fault tolerance and an unmatched degree of vendor independence.
Microsoft Office Communications Server provides IM and Real Presence in an extensible, world-class package featuring advanced security, transparent compatibility with additional Microsoft software, an expandable, industry-standard development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can realize cost savings and elevated business efficiencies, enhanced worker productivity, and stronger IP protection with this simple-to-administer, highly available solution. Effective implementations of Office Communications Server require careful planning and consideration prior to roll out. Progent's Microsoft-certified consultants can deliver the skill necessary to deliver all the benefits of Microsoft Office Communications Server throughout your entire corporation.
Progent delivered a wireless networking environment that enabled a school to improve productivity and avoid the ongoing expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting separate locations as far as 2.5 miles apart and can reach even longer ranges. This wireless solution provided improved performance and reliability than recourse to amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz spectrum it offered protection against local interference.
The CISA credential is an important qualification that signifies expertise in network security audit and control. Certified by the American National Standards Institute, the CISA credential has candidates pass an extensive examination given by the ISACA professional group. Progent can provide the services of a CISA-Certified network security audit consultant able to assist companies in the areas of information systems audit services, information technology enforcement, systems and infrastructure lifecycle, IT service delivery, safeguarding of information resources, and disaster recovery preparedness.
Progent's proven ransomware recovery experts can assist your business to restore an IT network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Progent offers national remote help and consulting services for businesses that operate networks based on variants of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft products. Remote IT help offers maximum return for your information technology dollar by extending client efficiency and limiting the time billed for network repair services. Sophisticated online support utilities and experienced technicians and engineers combine to enable Progent to solve the majority of network problems without wasting time and expense by going to your site. In the vast majority of cases your IT issues can be dealt with over the phone or via a combination of phone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA premier security professionals to assist with the most challenging network problems.
Cisco's PIX Series firewalls have been discontinued and Cisco may no longer support these legacy devices. Progent still offers technical assistance for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can in addition help you assess if you should adopt next generation firewall technology available from Cisco. Progent's Cisco technology specialists can help your company design and implement a cost-effective migration to Cisco ASA 5500-X Series firewalls following leading practices.
NetDocuments (NetDocs) is a leading cloud-based document management system designed for legal workflows. Progent offers online guidance from NetDocuments experts to help your law firm to design, configure, administer, tune, or debug a document management system (DMS) solution powered by NetDocs.
Microsoft Systems Management Server offers extra capability for change and configuration management of Windows-based networks through SMS Feature Packs. Feature Packs reduce the overall operational expense of managing and configuring software by making it easier to install system images, control mobile computers, and operate management utilities. In addition to alerting you about ways to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT projects that cover processes that Feature Packs are intended to streamline. Progent's migration and upgrade services can lower spending and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can help you define efficient procedures and policies to manage PDAs and intelligent mobile phones so your mobile workforce stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security plan that includes standards, processes and IT products to keep your IT network safe.
This page contains the latest updates on security threats, fixes, and best practices. Call or email Progent if your organization needs help securing your system against the latest cybersecurity threats.
Microsoft Forefront Threat Management Gateway builds on the proven security technologies of Internet Security and Acceleration Server 2006 and offers a centrally administered Internet gateway that delivers a one-server solution for a variety of security functions such as an application layer and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting capabilities, allows custom reports generated by SQL Server, works with Active Directory to streamline policy enforcement, and can be deployed as a virtual machine to lower expenses and enhance availability. Progent's Microsoft-certified engineers can help your company to plan and execute test and production implementations; interface Forefront TMG 2010 with Windows 2008, AD, SQL Server, Exchange Server, and SharePoint; set up Microsoft Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and deliver ongoing support and repair services. Progent's consultants can also help you to upgrade economically to Microsoft Forefront TMG 2010 from ISA Server.
Progent can assist your it team to design and manage hybrid ecosystems that support Windows and Linux systems and apps in both cloud-centric solutions or in hybrid network models that combine on-premises IT assets along with public cloud services. To assist you to integrate public cloud services with networks, Progent offers a range of cloud migration services that include Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of experience delivering advanced consulting support online, and Progent can help you successfully carry out your cloud migration initiatives quickly and affordably.
Progent's certified security staff can show you how to safeguard your Apple Mac network through professional services such as performing security audits, recovery from virus and worm penetrations, configuring firewalls, implementing secure remote and mobile connectivity, installing monitoring software for protection against viruses, spam, and directory harvest attacks, and creating a company-wide security strategy appropriate for the particular goals of your corporate information system.
ProSight Reporting is an expanding family of real-time reporting utilities created to work with the leading ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.