Disaster Recovery/Business Continuity Solutions Expertise
Ransomware Prevention and Recovery Solutions
Additional Topics of Interest
Windows, UNIX, Solaris IT Consultants
Microsoft Expert Windows and UNIX Consulting
If your business computer system mixes UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can help you to incorporate your IT resources into a cohesive network that permits all your OS platforms to run side by side for easy management, seamless dataflow, high reliability, enhanced throughput, and strong protection. Progent's UNIX/Linux/Solaris and MS Windows integration assistance services include network infrastructure configuration and service, support for Windows services for UNIX, online server monitoring and administration, online network help and repair, in-person technical support, and Help Desk support.
Engineer WiFi 6 migration
WiFi 6E migration Consultant
Progent's Wireless Consulting Services provide a fast, economical way for businesses of all sizes to deploy, manage, monitor and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and deploy appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Fortinet Firewall Sandboxing Remote Consulting
Fortinet 60 Series Firewalls Outsourcing
Fortinet next-generation firewalls (NGFWs) are leaders in delivering best-in-class throughput for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist you to integrate your Fortinet security appliances to safeguard all your digital assets at the enterprise edge, within the data center core, at branch locations, and in the cloud.
MCSE Expert Certified Integration Services Exchange 2013 Migration
Exchange 2013 eDiscovery Consulting Services
Microsoft Exchange 2013 incorporates major improvements to the functionality of Microsoft Exchange Server 2010 and delivers powerful innovations as well as a revamped structure. These improvements favorably impact key areas like manageability, high availability (HA), security, cost of ownership, collaboration, scalability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Exchange 2013, create a cost-effective validation and rollout strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable online support and management services for Microsoft Exchange Server 2013.
Remote Technical Support Cloud Backup Security and Compliance
Integration Services Offsite BDR Services
ProSight ECHO Data Protection Services from Progent provide small and medium-sized businesses an affordable end-to-end service for cloud backup/disaster recovery (BDR). ProSight Data Protection Services automates your backup activities and enables fast restoration of vital files, applications and virtual machines that have become lost or corrupted as a result of component failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-premises device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever needed, can help you to recover your critical information.
SCDPM 2012 and Windows Server 2012 Onsite Technical Support
SCDPM 2012 Upgrade Consultants
Progent's Microsoft-certified consultants can provide remote or onsite support to assist companies of all sizes to design, deploy, administer, and troubleshoot a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from earlier releases of Data Protection Manager or from a different backup system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent can provide as-needed help for resolving particularly challenging issues, or comprehensive project management support. Progent can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Aironet 802.11ac Access Point Support
Information Technology Consulting Cisco Mobility Express
Progent's Cisco CCIE-certified Wi-Fi network experts can provide online or onsite configuration and debugging services to assist you to design, implement, update, tune, administer and debug Aironet wireless access point environments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-based resources to create an enterprise connectivity solution that is simple to administer and scale. Progent also offers affordable wireless site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet wireless APs to work with your specific office layout, construction, and anticipated workloads.
Ubiquiti WiFi Engineers
Ubiquiti UniFi wireless LAN Specialist
Ubiquiti's UniFi line of Wi-Fi products includes indoor and outdoor Wave 2 APs, WiFi 6/6E and WiFi 7 APs, security gateways, managed switches, VoIP phones, and cameras. Progent offers the expertise of seasoned Wi-Fi consultants who can help you to determine the value of Ubiquiti's UniFi technology for your business and assist you to plan, deploy, manage, and maintain your UniFi solution.
24x7x365 Engineer ISA Server
ISA 2004 Engineer
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds creating Microsoft-based security designs for IT networks with multiple sites, remote users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size company plan and deploy an installation of Microsoft ISA Server 2004 that meets your IT protection requirements without limiting your productivity.
VPN Security Consultants
IPsec VPN Security Firms
Progent provides companies of any size expert consulting for Intrusion Protection products and IPsec VPN products from major firewall and VPN security companies including Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and Symantec. Progent can show you how to create a comprehensive security strategy and select the right technologies from a variety of vendors to support your security goals while staying within your spending restraints.
Microsoft Operations Manager Example Application
MOM Case Study
Before Progent's MOM-based solution, network problems were handled reactively, once workers were impacted by them. With the help of proactive, computer generated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to fix system problems before they grow to be critical enough to disrupt network availability. Because of MOM, Progent can deal with looming problems before clients suspect that the problems exist. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to offer small business IT systems enterprise-class reliability, security and performance.
An index of content::
Deploying Phase: Implementation Support Companies
Technical Support Firms Developing Phase: Pilots
In performing IT projects for enterprise customers, Progent uses a structured approach based on defined milestones in order to achieve financial, scheduling and engineering targets while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes industry project management procedures based on the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, test models, design tuning, and professional implementation. All phases are documented to provide a comprehensive summary of IT services delivered and to help in downstream network support.
Urgent Online Help Fault Tolerant Data Center
Emergency Technical Consultant Fault Tolerant Interoffice Connectivity
Progent's high availability system consultants offer non-stop computing support, disaster recovery planning, network load balancing, high-availability interoffice access, 24x7 Internet interface design, high-availability data center services, and other non-stop networking consulting to show your small business configure a 24x7 network for line-of-business applications. Progent possesses the knowledge and experience to design affordable, high-availability networks by deploying the evolving library of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can show you how to you design a high-availability mutli-location network with a completely mirrored Internet interface and intelligent network load balancing.
Router One-On-One Training
Server One-On-One Training
Progent is committed to information transfer from Progent's consultants to clients. By teaching clients to resolve problems that are within their comfort zone, Progent can concentrate on providing high-value skills where Progent has little competition. Medium-size businesses who work with familiar independent consultants or who employ in-house support staffs benefit when Progent passes on information about critical technology and proven methodologies to make their networks more reliable, secure, and efficient.
.NET Visual Studio Programming Firm
.NET Android Contract Programming Firm
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development system and are able to create or modernize .NET apps rapidly and at low cost.
Remote NinjaOne Server Monitoring Consulting
Remote NinjaOne Server Management Remote Troubleshooting
ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to keep your network operating efficiently by tracking the state of critical assets that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your specified IT management staff and your assigned Progent consultant so that all looming issues can be resolved before they have a chance to impact your business.
Exchange 2003 to Exchange 2010 Upgrade Consult
Exchange Upgrade Engineer
Progent's Microsoft and Cisco-certified network experts can assist your organization to assess the benefits of Exchange 2010 for your business and can help your IT staff to plan and carry out an efficient upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will provide fast return on investment by improving your workers' efficiency, lowering the cost of hardware and support, streamlining administration, and integrating your vital communications platforms.
Programmer SSAS
Design Firms Crystal Reports
Progent offers online and on premises expertise to assist you with any aspect of business intelligence (BI) reporting from troubleshooting or enhancing applications to planning and deploying a comprehensive business intelligence solution. Progent's management reporting experts can help your company to support your existing BI system, help you to migrate reports and databases from a legacy reporting platform to a modern solution, and deliver as-needed remote training to meet your individual needs. Progent's business reporting consultants can provide expertise in the leading BI reporting and visualization tools such as the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot and Power View, and Report Builder.
WatchGuard Firebox T85 Firewall Auditor
WatchGuard Firebox M270 Firewall Firewall Configuration
Progent provides support services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall appliance that fits your security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewalls.
Largest NotPetya ransomware hot line Consultancy
Specialist ransomware cleanup and restore
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to contain the spread of an active ransomware attack. Call 800-462-8800
Hornetsecurity Altaro VM Backup and Hyper-V Configuration
Hornetsecurity Altaro VM Backup and vSphere Technical Support
Altaro VM Backup software from Hornetsecurity provides small businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted architectures and also enables low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or on-premises services to help you to plan, install, manage and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup technology.
Top Services Cisco TelePresence System 3210
Tandberg Video Conferencing Consultancy
Progent can provide access to a senior specialist with years of hands-on experience configuring, maintaining, and enhancing immersive telepresence systems from top-tier suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house IT support group, your Internet Service Provider, and your video conferencing technology vendor to help your organization maximize the business value of your video conferencing solution.
Support and Integration SMS Server Migration
Immediate Support Services SMS Server Upgrade
Systems Management Server offers extra functionality for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs reduce the overall operational expense of managing and deploying software products by making it simpler to install system images, manage mobile devices, and operate management utilities. In addition to alerting you about ways to save management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT projects involving areas that Feature Packs are designed to make more efficient. Progent's migration and update services can minimize spending and reduce business disruption as you transition to new operating systems and applications. Progent's wireless consulting experts can show you how to define efficient procedures and standards to manage PDAs and intelligent portable phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you design a security strategy that includes standards, processes and technologies to keep your IT network safe.
Top Consulting Services Exchange 2016 Upgrade
Microsoft Exchange Server 2016 Migration Support
Progent can assist you in all phases of your upgrade to Microsoft Exchange Server 2016 including planning high availability system topology for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your VMs, databases and logs; configuring HLB for high-availability client access services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
ASA Firewall with Firepower Professionals
Computer Consultants Cisco Firepower Management
Cisco's Firepower NGFWs Firewalls provide a major performance boost over Cisco's popular ASA 5500-X security appliances and offer unified control of modern cybersecurity features like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help you to plan and carry out an efficient migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's cloud-based services to build and centrally manage IT ecosystems that span branch offices, data centers, and cloud resources.
Great Plains Computer Engineer
Best Dynamics GP Great Plains Accounting Engineer
Dynamics GP/Great Plains 2010 accounting is a full-featured business management and analytics platform that integrates information and processes across your company, communicates seamlessly with other solutions, and connects employees, clients and vendors regardless of time or place. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Release 10.0 deliver capability for financials, analytics and reporting, project management, inventory and order processing, eCommerce, HRM, CRM, field force automation, manufacturing, retail management, and online business services. Progent can help you install and manage a reliable, protected server and network environment to support Microsoft Great Plains, and can provide expert Great Plains professionals to help your business benefit from the full power of Microsoft Dynamics GP 2010.
Help and Support SCDPM 2016
Engineer Data Protection Manager 2016 Storage Pools
Microsoft System Center 2016 Data Protection Manager provides near-continuous backup and simplified recovery functions for Microsoft environment. SCDPM 2016 offers application-sensitive protection for key platforms such as SQL Server, Exchange and SharePoint, backs up Windows and Linux VMs, supports virtual machines hosted by Hyper-V as well as VMware, and can use Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can help organizations of any size to plan, deploy, manage, and troubleshoot an enterprise-wide backup/recovery solution powered by Data Protection Manager 2016. Progent can help you to migrate from an older version of Data Protection Manager or from a legacy system, and Progent can tune your SCDPM 2016 ecosystem for on local, hosted, cloud or hybrid deployments. Progent can provide online or onsite consulting expertise and can deliver as-needed guidance to resolve challenging issues or provide end-to-end project management or co-management services to help you complete your Data Protection Manager 2016 deployment on time and on budget.
Engineer CISSP Certified Security Analyst
CISSP Security Consultancies
Progent's CISSP-premier network security consultants can help organizations of any size with any aspect of information system security. Progent can help implement cost-effective cybersecurity solutions that guard a small business against advanced malware attacks or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid networks that accommodate onsite, remote, and mobile clients accessing network resources distributed over multiple physical datacenters and various clouds.
ProSight Email Virus Filtering Specialists
Professional Email White Lists
Progent's ProSight Email Guard solution uses the technology of top data security companies to provide centralized management and world-class security for all your inbound and outbound email. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further layer of inspection for inbound email. For outgoing email, the local security gateway offers AV and anti-spam filtering, DLP, and encryption. The on-premises gateway can also help Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.
Professional Sodinokibi ransomware recovery
Consultants ransomware removal and file recovery
Progent's ransomware experts can help your business to assess your ransomware defenses, remotely monitor and protect your network, help with negotiating a settlement with a hacker, and restore an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
MFA and Single Sign-on Troubleshooting
Network Consultants ProSight Duo MFA
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification on Apple iOS, Android, and other personal devices.
SQL Server 2019 Analysis Services Support
SQL Server 2019 on Linux IT Consulting
Progent's certified SQL Server 2019 experts can help you to assess the advantages for upgrading to SQL Server 2019 and can provide rapid remote or onsite contact with experts in system design and integration, software development, database administration, and cybersecurity.
Technology Consulting Information Transfer
After Hours Information Transfer Support
Progent is committed to knowledge transfer from Progent's consultants to customers. By educating customers to deal with problems that are within their comfort zone, Progent is able to concentrate on delivering high-value services where Progent has little competition. Small businesses who utilize familiar freelance service providers or who employ internal support personnel benefit when Progent passes on information about critical technology and proven processes to make their networks more reliable, protected, and efficient.
Business Edition 6000 Online Troubleshooting
Unified CM and Exchange Online Consulting Services
Cisco Unified Communications Manager (CUCM), formerly known as CallManager, functions as the heart of Cisco's collaboration portfolio. Cisco Unified CM and Cisco Unified CM Express provide an advanced IP-PBX by integrating closely with unified messaging applications like Unified CM IM and Presence Service, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's Cisco-certified consultants can deliver effective and budget-friendly online and on-premises support to help organizations of any size to create and maintain Unified CM ecosystems by providing Cisco Unified Communications Manager configuration and technical support consulting services that add optimum productivity. Progent's consultants can assist with any aspect of Unified CM configuration and debugging in areas that include integrating Cisco VoIP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN calling, deploying ISR G2 routers with CUBE VoIP networking support, designing UCS server clustering systems for survivability, capacity planning, and integration with Exchange Server and Skype for Business.
Nexus Switch FabricPath Consultant
Help and Support Nexus NX-OS
Cisco Nexus switches are engineered to deliver the performance, expandability, resilience, cloud readiness, capacity, data protection and manageability required to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts can provide remote and onsite support services to assist your business to plan an efficient network topology, build test systems to confirm your switching solution, install and configure Nexus switches, create and enforce effective policies, run security vulnerability evaluations, set up advanced monitoring and alert systems, fully utilize network resources by means of virtualization technologies, troubleshoot switching and routing issues, optimize performance, plan for expected growth, and set up the powerful fault-tolerant features incorporated into Nexus switches. Progent can also help you to migrate efficiently from outdated Nexus models or Catalyst switches to current Nexus platforms.
SQL Server 2016 and Excel IT Consulting
Emergency Troubleshooting SQL Server 2016 Performance Tuning
SQL Server 2016 introduces significant enhancements in performance, scale, data security, high-availability, BOYD support, plus integrated BI. Innovations include PolyBase for handling structured and unstructured files in one appliance for big data applications, Hadoop integration, Row-level Security, Mobile Reports, and seamless control over local and cloud resources. Progent's Microsoft-certified consultants can deliver online and on-premises expertise to assist organizations of any size to deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
ProSight NinjaOne Server and Endpoint Management Information Technology Consulting
Remote Technical Support NinjaOne Server and Desktop Monitoring and Reporting
ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network running at peak levels by tracking the health of critical devices that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT management staff and your assigned Progent engineering consultant so that any looming issues can be resolved before they can impact your business.
QTS Sacramento Internet Data Center Professional
QTS Sacramento Internet Data Center Engineer
The QTS (formerly Herakles) Data Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If your business is currently using the QTS data center as a colocation facility or if you are planning on migrating your primary or offsite backup equipment to Herakles/QTS, Progent can provide a range of affordable services including colocation relocation, system installation and updates, infrastructure improvements, comprehensive project management services, virtualization expertise, remote monitoring, automated network administration, application programming, business continuity planning, security evaluation, and the support of Progent's Test Lab.
Extended Support Desk Cost Savings Consulting Services
Supplemental Call Center Cost Savings Online Help
Progent's Helpdesk management and co-management service programs help companies to save money and improve productivity.
Hornetsecurity Altaro VM Backup Integration On-site Technical Support
Top Rated Hornetsecurity Altaro VM Backup and Hyper-V Integration Services
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted environments and also supports low-cost backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of online or on-premises consulting services to help you to plan, install, optimize and troubleshoot a modern backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup.
24/7/365 Windows Server 2019 Windows Defender ATP IT Services
Windows Server 2019 Hybrid Solutions Online Support
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers significant improvements in capacity, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
Office Word VBA Development
Office Word 2010 Engineers
Progent's Office Word and Microsoft 365 Word experts offer a wide range of economical remote consulting services to help you to maintain your current Microsoft Word environment or help you to upgrade to a current version of Microsoft Office Word. Support offered by Progent's Word experts include VBA programming, isolating and fixing compatibility issues between different versions of Word, integrating Office Word with different Microsoft Office applications such as Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security and compliance support, smart phone integration, and remote training classes tailored for your special requirements.
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