For large businesses, Progent can leverage in-house IT staffs by providing extensive experience in deploying critical Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branches, Progent can perform as a seamless local supplement of corporate network management. Progent's enterprise support services include company-wide security, remote branch office support, system design, Sarbox conformance, project management, and top-level support for multi-site network environments powered by Enterprise Windows. Progent can offer on-site consultants and technicians to assist with a site relocation or office move, or a network designer to assist with setting up or using an Internet Data Center or Hosting Facility.
Progent's certified information technology consultants can provide Windows Server 2016 migration consulting to help organizations of any size to plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can assist your company to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent information assurance consultant. The interview is intended to help evaluate your organization's ability either to defend against ransomware or recover rapidly from a ransomware attack. Progent will consult with you directly to collect information about your existing security profile and backup/recovery procedures, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective AV and backup environment that minimizes your vulnerability to ransomware and meets your company's requirements.
ProSight Reporting is a growing suite of in-depth reporting utilities created to work with the top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
System Center 2016 Data Protection Manager provides near-continuous backup and simplified restore functions for Microsoft-based environment. SCDPM 2016 delivers application-sensitive protection for critical platforms such as Microsoft SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, supports VMs hosted by Windows Hyper-V as well as VMware, and can use Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can assist organizations of any size to design, implement, administer, and repair a multi-site backup/restore system powered by SCDPM 2016. Progent can help you to migrate from an older version of DPM or from an outdated system, and Progent can tune your DPM 2016 environment for on local, colocated, cloud or hybrid deployments. Progent offers online or onsite support and can provide as-needed guidance to resolve technical bottlenecks or deliver comprehensive project management support to make sure you finish your Data Protection Manager 2016 deployment on schedule and within your budget.
Progent's Cisco-certified CCIE network experts can assist your business to configure, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software expertise.
Progent provides nationwide remote technical support and consulting services for companies that operate Apple macOS and OS X networks or whose IT systems include a mix of Mac and Microsoft Windows technology. Progent's experts offer Apple macOS and OS X users a variety of IT services such as desktop support, upgrading to the latest edition of macOS from legacy editions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist you with iPhone and Apple iPad integration and management, or migrating to iCloud. Online IT help offers maximum leverage for your IT budget by preserving client efficiency and limiting the hours billed for network repair services. Sophisticated remote access utilities and experienced service specialists and consultants combine to enable Progent to solve the majority of IT issues without squandering time and money by traveling to your location. In the vast majority of cases your IT issues can be dealt with over the phone or via a combination of phone help and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP and ISSAP certified security specialists to help with the toughest network problems.
Microsoft Windows Server Update Services enables network administrators to install and track the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support personnel can fully and effortlessly manage the distribution of patches that are published via Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, setting up client's computers, defining the Group Policy settings, and making sure your Microsoft WSUS GPO is associated with an Active Directory container that makes sense for your system environment.
Progent can provide cost-effective online support for all releases of Office Access including desktop and browser-based versions and offers expert support for application programming, database migration, performance tuning, BI reporting, and maintenance. Progent also can provide tailored webinar classes for Access programming and database management.
Before Progent's MOM-based solution, network issues were handled reactively, after users complained about them. With the help of proactive, computer generated warnings and trend reports sent by Microsoft Operations Manager, Progent is now able to fix system issues before they becomes critical enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can resolve potential problems before clients know that the problems are there. Progent offers help for MOM 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class reliability, safety and productivity.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Immediate Chief Information Officer Technical Support Services CIO Technical Support
Progent offers the part-time services of a veteran CIO who can provide strategic direction to help you pick and support network technology appropriate for your present needs and that can serve as a firm foundation for your growth. Progent's temporary CIO consulting services provide economic leverage to organizations who want to optimize the benefits from their IT expenditures but who are without the budget or hesitant to add one more high-level position to their head count. Since Progent is vendor-agnostic, with a sizable staff of consultants certified to maintain all leading operating systems and connectivity technologies plus a wide selection and business applications, Progent is in an ideal situation to offer objective advice along with advanced technical support for developing information solutions that match the special requirements of your business.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to halt the progress of an active ransomware breach. Call 800-462-8800
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's background providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools enable Progent to create specialized line-of-business programs and eCommerce environments that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can help you create reports that allow you to track your business more thoroughly, transforming uncooked information into valuable insights into your business.
Small to mid-sized companies can now get all the advantages of Operations Manager and in addition have fast access to Progent's Microsoft and Cisco Certified IT consulting experts. With Progent's affordably priced IT service packages, small organizations can select a simple Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small company networks enterprise-class availability, security, and productivity.
Progent's Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's pool of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation tool for managing service requests, ticket lifecycle, ownership, status tracking, and metrics.
Progent's experts can provide Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can assist businesses to migrate to macOS from OS X or earlier editions of OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent can also assist you with Apple iPhone support and Apple iPad management, or migrating to iCloud. For computer networks built solely on macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of designing, configuring and maintaining a network environment that is available, secure, fast and aligned with your company's business goals.
The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 11 years of support in Microsoft integration, ensures you success in identifying the version and configuration of Windows 2003 Server that matches most closely with your business strategy. Progent can also assist you with planning, deploying, managing and supporting powerful IT solutions powered by Windows Server, and can streamline your upgrade from Windows 2000 or Windows NT.
Progent imposes no minimum fee and requires no retainer for services provided during regular working hours. Progent's small granularity avoids large invoices for fast repairs so you will not be forced to permit less critical problems to stay unaddressed.
Progent can help you to create, implement and troubleshoot a backup/restore plan built around MSP360 software. MSP360 offers file/folder or image backup/restore for VMs and physical machines, works with all popular public clouds, and allows you to build a data protection ecosystem with a minimum Recovery Time Objective (RTO) and a granular RPO. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to protect against data loss resulting from user miscues, system errors, malicious insiders, and external assaults such as ransomware.
Progent's Microsoft authorized Consultants provide three service programs to help mid-size and large businesses create a cost-effective and productive in-house Network Support Help Desk Call Center. Progent's consulting services include Return on Investment analysis, process analysis and enhancement, executive reporting, training of in-house staff, and documentation of processes. Progent's Software Selection and Deployment Services help organizations sift through the various top level Help Desk software packages available and determine what products might be excessively expensive, lack critical functions, or align badly with your organization's business goals. Progent also provides short-term staffing for businesses who want to reinforce their in-house Help Desk team for special tasks or to substitute for vacationing or incapacitated personnel.
Cisco offers a full product line of routers including appliances designed to deliver the security, bandwidth, and availability demanded by customers from small offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and network availability. Progent can show you how to choose and configure Cisco routers to build a solid foundation for your network and to make it easy to grow as you add new users, open new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers powered by Cisco's IOS operating system, including Cisco's 800 family of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Series Routers.
Progent can help your business in all phases of your migration to Microsoft Exchange 2016 including designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's certified SonicWall firewall consultants can help you configure, manage, and update SonicWall firewall devices including the newer SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified cybersecurity experts can help you incorporate SonicWall security gateways into an end-to-end security solution and design security into your business operations.
Fortinet next-generation firewalls are leaders in delivering top throughput for SSL inspection. Progent's Fortinet firewall consultants can help you to integrate your Fortinet FortiGate firewalls to protect your IT assets at the enterprise edge, within the data center core, at branch locations, and at the cloud edge.
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide economical online and on-premises consulting, application development, and technical support services for organizations of any size who want to upgrade to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help you plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud-based infrastructure into a cohesive information management solution.
Cisco's Small Business series of wireless access points are Linux-based devices intended as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified wireless network infrastructure experts offer remote or onsite integration and debugging services to help your organization to design, implement, upgrade, tune, manage and troubleshoot Cisco Small Business Wi-Fi access point deployments of any size or topology.
For businesses that have a mix of Apple Mac and Microsoft Windows computers, there are two basic alternatives for using Windows-dependent software on an Apple Mac: an external connection to an actual Windows PC or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac allows you to attach a Mac to a remote Microsoft Windows-based PC to use Windows software and share network resources. Virtual PC for Apple Mac emulates Windows on an Apple Mac computer so you are able to run Microsoft Windows programs directly. Progent's macOS and Mac OS X technology support experts can help your company to manage these products for using Windows applications on your Macs and can also assist your organization to assess and configure other solutions for Windows PC simulation.
Cisco's wireless VoIP phones are industrial-grade Wi-Fi handsets designed for professionals who are mobile within campus, warehouse, health-care or other venues where management wants portable phones that offer more administrative control, security and ruggedness than is possible with the BYOD mode of mobile collaboration. Successful integration of Cisco's wireless VoIP phones usually requires that you set up and optimize many key pieces of your wireless environment including APs, routers, wireless LAN controllers, and call management tools. Progent's certified experts can provide remote and onsite support to help your organization create and maintain a Cisco wireless IP phone deployment by providing integration services that can range from troubleshooting the configuration of an IP phone or AP to offering project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.
Progent's Sun Solaris platform consulting services offer small and mid-size companies and software developers help with managing and maintaining Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization contact with Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide array of experience offers you an easy one-stop source to help you build and manage a protected and reliable cross-platform network and communications solution that supports Solaris and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent's Microsoft-certified experts can provide organizations of any size consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. SharePoint is an advanced platform that uses web technology for efficiently connecting people, teams and information. Microsoft SharePoint Server offers a central spot for your workers or clients to connect to, organize, distribute and manipulate useful data, files, and software and to communicate with one another. SharePoint enables faster and better decisions, more efficient sharing across teams and more streamlined business processes. Windows SharePoint Services connect workers, customers, workgroups and projects with the data they've developed in a manner that makes data convenient to find, retrieve and apply. Progent's SharePoint experts can help your organization to support your current SharePoint ecosystem or upgrade to the latest release of SharePoint.
Nagios and MRTG are powerful, license-free monitoring utilities that run with the Linux OS and can be deployed to analyze UNIX networks, Microsoft Windows networks, or multi-OS environments where Linux and Microsoft Windows coexist. The Nagios monitor allows system managers to monitor network services including POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher lets you graph the bandwidth through SNMP-enabled network appliances such as processors, routers, and switches. Progent's network integration experts can show you how to utilize both these programs to tune and troubleshoot your network.
ProSight Reporting is an expanding line of real-time reporting tools created to integrate with the industry's top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
For businesses with a mix of Mac and Microsoft Windows desktops, there are two basic alternatives for using Microsoft Windows-only software on an Apple Mac: an external connection to a physical Windows PC or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach an Apple Mac to a remote Microsoft Windows-powered PC to use Windows applications and access system resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on a Mac system so that you can run Microsoft Windows software locally. Progent's macOS and Mac OS X technology support experts can assist your organization to manage these products for running Windows programs on your Apple Macs and can in addition help you to assess and configure third-party products for Windows platform simulation.
Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and public switched telephone network voice communication. Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office desktop or Microsoft 365 and simplify management via integration with Windows AD. Lync can also cut expenses by doing away with VoIP equipment and subscription fees, PBX systems, or conventional video conferencing technology. Progent's certified IM and Presence consultants offer online and on-premises support services to assist your company to maintain and repair your existing Lync Server 2010 deployment or assess the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also assist your organization to design and execute an efficient Skype for Business migration.
Progent offers live online training for a range of client applications and operating systems including Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Acrobat, Photoshop, Crystal Reports, and Windows 10. Online training provides the benefits of conventional in-person instruction, such as immediate communication between clients and teachers, but eliminates the costs of travel and the hassle of trying to accommodate the schedules of many trainees. Offered to single students or groups of any size, Progent's live online training allows the trainer to conduct the class from a remote facility while the clients can be dispersed across an office or across the the U.S. Live online instruction supports powerful learning mechanisms like broadcast white boards, electronic hand-raising, and collaborative applications. Sessions can be brief and personalized to specialized subjects or longer in duration and broader in scope.
Progent can assist your IT team to design and administer hybrid environments that can include Windows and Linux systems and apps in both cloud-only solutions or in hybrid architectures that utilize on-premises IT assets along with one or more public clouds. To assist you to integrate public cloud services with networks, Progent can provide a variety of public cloud integration support services such as Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of experience delivering high-level consulting expertise remotely, and Progent can make sure you complete your cloud migration projects on schedule and affordably.
Progent's Microsoft-certified consulting experts can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Remote and on-premises evaluation and upgrade services for Microsoft Windows 10 offered by Progent's consultants include ROI analysis, project supervision, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile device management, telecommuter access, data and identity security, automated provisioning and administration, network design, Wi-Fi support, disaster recovery planning, group and personal training for IT support staff and end users, and post-migration technical help.
Progent's experts offer Apple macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Microsoft Entourage and email help, security services, and one-on-one training. Progent can assist businesses to migrate to macOS from OS X or earlier editions of Apple OS X and Progent can provide expertise with Apple Mac application software. Progent's specialists in Apple technology can also help you with Apple iPhone integration and iPad synchronization, or moving to Apple's iCloud. For business environments based solely on macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, configuring and maintaining a network infrastructure that is reliable, secure, efficient and aligned with your organization's objectives.
Progent's Microsoft-certified consultants can provide network help and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting professionals can help you plan, deploy, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager.
Progent's Reseller Program for IT Service Firms lets you use Progent's information technology experts under your own brand as a transparent arm of your IT consulting staff.
Microsoft SQL Server 2016 introduces significant improvements in speed, scale, data security, uptime, BOYD integration, and integrated business intelligence. New features include PolyBase for processing relational and non-relational databases in one appliance for data warehousing, Hadoop support, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide online and onsite support to help organizations of any size to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager.
Progent's certified Forefront Threat Management Server and ISA Server 2006 experts can help you to plan, install, and manage a configuration of Forefront Threat Management Server or ISA Server 2006 on your network that provides the firewall protection, speed and manageability that your company requires.
Progent's Microsoft certified support team can help you design and deploy an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes network disruption, reduces ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-location upgrades, Progent has the experience to complete your project quickly and economically. Progent's Exchange Server 2007 support, repair, and consulting services include expertise with the integration of outside vendor enhancements of Exchange Server 2007 and the design of unified messaging solutions based on Exchange 2007 Server.
Progent's Network Call Center Outsourcing Services for PC desktop technical support are designed especially for small businesses who need fast access to a Help Desk Call Center with expert phone support and effective escalation capability but who have to work within a modest information technology budget. Key features of Progent's Help Desk Outsourcing Support Services are Helpdesk Support, Optional Remote Access Support, Initial System Evaluation, Problem Escalation, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Software Recommendation and Integration.
Progent's ransomware consultants can assist you to evaluate your ransomware vulnerability, remotely monitor and protect your IT environment, assist with settlement negotiations with a threat actor, and rebuild an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Progent's Cisco Catalyst Wi-Fi 6 Wireless Access Point consultants can provide affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a broad range of remote services to help your organization to design, program, pilot test, install, manage, and debug applications powered by any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist your business to move your existing Excel solutions to the newest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Android phones and tablets, and identify and fix compatibility problems between various versions of Excel. Progent offers on-demand support to organizations looking for a quick solution to a specific problem associated with Excel and Progent can also provide full project management services for upgrading or developing mission-critical applications based on Office Excel. Progent's cost-effective webinar training for Excel can be customized to address the needs of individual users or groups.
Progent's Microsoft-certified Windows 11 consultants offer a range of services to support Windows 11 including Microsoft 365 integration, mobile management and synchronization, teleworker access, data and identity security, streamlined provisioning, and Call Center services.
Microsoft allows you to create transparent hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have some Exchange mailboxes located at your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can help your organization with any facet of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional expertise to help you through stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and on budget.
Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and manage a WatchGuard Firewall appliance that fits your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewall solutions.
Dynamics GP software offers analysis and reporting capabilities that let you monitor all operations, sales and expenses, and sales trends with built-in drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting consulting expertise can help you design reports that allow you to analyze your business more completely, turning raw data into valuable business information. Progent can enhance your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and application experience with VBasic, XML and other tools in order to offer specialized line-of-business software development and web commerce solutions that work transparently with Microsoft Dynamics GP/Great Plains.
Progent can help you plan and execute a smooth move to Microsoft Dynamics GP so that you retain your data, strengthen your protection, enhance your management reporting, take complete advantage of Microsoft Office integration, and reduce productivity disruption by creating and following a smart migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains users so you don't lose productivity. Progent can enhance your company reports and management analytics by offering Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to produce specialized business software and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.
Progent can help your business in any and all phases of your upgrade to Exchange 2016 including designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your VMs, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
If you are developing Linux-based applications in an environment that has MS Windows-based processors, desktops, and office applications, Progent can provide comprehensive IT outsourcing that frees you to focus on your field of strategic know-how while avoiding the constant distraction of maintaining your company information system. By using smart server monitoring and by delivering online and on-site assistance as your business needs it, Progent offers an economical solution for managing an IT system that features high reliability, security, and performance. Progent's Linux developer support offerings include full-service information technology outsourcing, virtual server infrastructure, remote and in-person support and troubleshooting, 24x7 monitoring, and Contact Center services.
E-Mail Guard is a comprehensive solution for blocking spam and virus attacks. E-Mail Guard handles the security and management of corporate email by providing constantly improved spam and virus blocking, policy management, content filtering, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, management and reporting utilities as well as outbound email filtering to help you troubleshoot your e-mail system and specify and regulate company security policy.
Cisco's Small Business family of wireless access points are Linux-based devices designed as value-priced wireless APs for small offices. Progent's Cisco CCIE wireless infrastructure experts can provide online or on-premises configuration and troubleshooting support to assist you to design, configure, update, optimize, manage and troubleshoot Cisco Small Business wireless access point deployments of any scale or architecture.
Progent's certified Excel and Office 365 Excel application consultants can provide a broad variety of remote support services to assist you to plan, program, test, install, administer, and debug business applications based on any release of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can assist you to move your current Excel applications to the latest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and resolve compatibility problems between different releases of Excel. Progent offers on-demand support to organizations who need a fast fix to a stubborn problem related to Office Excel and Progent can also provide comprehensive project management services for migrating or creating line-of-business applications built on Office Excel. Progent's cost-effective online training for Office Excel can be custom tailored to meet the needs of individual users or teams.
Ubiquiti's UniFi line of Wi-Fi products includes indoor and outdoor Wave 2 APs, WiFi 6/6E and WiFi 7 APs, security gateway appliances, switches, IP phones, and cameras. Progent can provide the expertise of seasoned Wi-Fi consultants who can assist you to determine the value of UniFi products for your environment and help you to design, deploy, administer, and maintain your UniFi solution.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the rapid development of cutting-edge high-end programs that can provide your company a critical competitive edge. SQL Server provides built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET environment.
NetDocuments (NetDocs) is a cloud-based document management system designed for the legal profession. Progent can provide remote access to NetDocuments consultants who can help your law firm to plan, configure, administer, tune, or troubleshoot a document management system (DMS) environment powered by NetDocuments.
Progent has put together two low-cost service packages designed to allow small companies to receive an impartial network security assessment from a premier security engineer. With Progent's External Security Inventory Checkup, a security engineer administers an extensive test of your network from outside your firewall to determine potential risks in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a security expert executes a system scan from a secure machine within your company firewall to determine the risk to inside assaults. Both security inventory packages are set up and executed from a protected external location.
Cisco has designed a full array of routers including appliances designed to deliver the security, performance, and reliability demanded by organizations from branch offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network uptime. Progent can help you select and configure Cisco routers to establish a solid infrastructure for your IT system and to make it easy to grow as you support new users, open new offices, install new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide help with a variety of routers powered by the Cisco IOS platform, including Cisco's 800 family of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Routers.
Microsoft Lync 2013, renamed Skype for Business, allows organizations of any size to create a manageable and protected communications ecosystem that permits the modern BYOD computing style with instant messaging, presence, web conferencing with application sharing, as well as IP-based and PSTN calling enabled for a broad range of desktop and handheld endpoints. Progent's Microsoft-certified Lync 2013 consultants and system architects can assist you to evaluate the business benefits of Lync 2013, create an on-premises, cloud-based (with Lync Online) or hybrid topology suitable for your present and long-term goals, deploy Lync Server 2013 so as to speed up your ROI, and deliver live online and onsite training to your management staff and users. Progent offers in-depth expertise in key components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with key Microsoft Office and Microsoft 365 apps including Outlook and PowerPoint.
Microsoft Dynamics GP/Great Plains allows you to grow and control your business better by delivering easy access to strategic data and a fast ROI. Microsoft Dynamics GP/Great Plains offers major productivity benefits such as its ability to extend the presence of your company, manage your financials, automate financial processes, unify procedures across your business, improve inventory control, increase order accuracy, expand sales and shorten lead-time, and maximize free cash flow. Progent can show you how to set up and maintain a robust, safe server and communications infrastructure to support Great Plains, and can provide experienced Dynamics GP consultants to make sure you reap all the advantages of your Dynamics GP software.
Progent's Microsoft certified consultants can help you design and implement an efficient in-place Microsoft Exchange 2003 migration strategy that avoids productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-location migrations, Progent offers the experience to complete your project quickly and affordably. Progent's Exchange 2003 support, troubleshooting, and consulting services include assistance with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business needs.
Progent's Duo service plans utilize Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices.
The QTS (formerly Herakles) Colocation Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are currently using the QTS Sacramento data center as a colocation facility or if your company is considering migrating your main or offsite backup equipment to Herakles/QTS, Progent offers a variety of budget-friendly services such as data center migration, system deployment and updates, infrastructure improvements, comprehensive project management services, virtual server expertise, remote monitoring, centralized network administration, software development, business continuity planning and testing, data security assessment, and the support of the Progent Test Lab.
Progent offers the support of BlackBerry-premier experts who can assist small companies to plan, administer, and repair BlackBerry technology affordably and effectively, eliminating the requirement for an in-house BlackBerry specialist and minimizing the cost and hassle of maintaining a mobile workgroup. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE engineers, and CISSP and GIAC-certified security engineers. This breadth of knowledge, combined with Progent's efficient online service delivery model, provides small and mid-size companies an efficient solution for integrating BlackBerry devices and software seamlessly into their IT system.
Progent offers affordable online consulting services for all editions of Office Access including Access desktop and Access Web App and offers advanced support for Access application development, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also can provide tailored online training for Access development and database administration.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Dynamics GP accounting includes analytics and reporting features that let you monitor all operations, revenues and expenses, and sales patterns with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP reporting support services can help you create reports that allow you to understand your business more thoroughly, converting uncooked data into valuable business information. Progent is able to improve your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to deliver specialized business software development and web commerce applications that integrate seamlessly with Dynamics GP/Great Plains.