Windows Server 2008 R2 features outstanding levels of performance, security, fault tolerance, expandability, and versatility that improve output of local, remote, and mobile workers. Progent's network professionals can deliver affordable remote consulting, troubleshooting, and education services to assist your company to plan, execute, and maintain Microsoft Windows Server 2008 R2 in order to add substantial strategic value to your information system.
Progent's certified Windows Server 2022 experts can help your company to plan and implement an efficient migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that combines cloud-based Windows Server on Azure with an on-site implementation of Windows Server 2022.
Progent's Linux support experts offer small and mid-size companies and developers assistance with managing and supporting Linux systems that operate with Microsoft-based networks. Progent offers your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of expertise offers you a convenient one-stop consulting firm to help you create and manage a secure and reliable cross-platform connectivity and communications environment that allows Linux and Microsoft coexistence by integrating Windows with major Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
If you have a company IT system with 10 to 50 desktop users, Progent's computer outsourcing services save your business from over-reliance on single independent service provider while giving you cost-effective and reliable access to enterprise-class technical expertise. By providing network support service when you need it, offering advanced expertise for key applications, delivering value-added support such as automated server monitoring, and billing only for support you receive, Progent offers you an affordable way for maximizing the productivity and profitability of your small business information system. Progent is the smart way for small businesses to build and maintain a robust and safe IT network and to benefit from fast access to the experienced consulting ordinarily restricted to enterprises who are able to afford a sizeable internal IT group.
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all billed services. Unlike some freelance consultants or small service organizations who offer minimal documentation or specifics of tasks done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the service documentation sent by every consultant to every customer. The practice of detailing and archiving support activity results in more efficient service and avoids a slew of typical problems such as when a service client is effectively held hostage to a consultant who refuses to release vital service information.
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size company integrate and maintain Cisco's security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and offer the versatility to expand with your changing business requirements. Progent's Cisco-Premier network experts support Cisco's comprehensive line of hardware and software targeted at preventing information pilfering, virus and worm outbreaks, DDoS attacks, and other threats to your network. Progent can show you how to integrate Cisco technology to achieve secure access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control foundation for user authentication, permissions, and tracking from a graphical Web interface.
Progent can help your business to plan and execute an efficient transition from a UNIX-based IT environment to a network powered by Microsoft Windows and suited for supporting Microsoft's popular office productivity products, business applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and application specialists can show you how to guard your information and minimize business disruption by developing an effective transition strategy that protects your current assets in UNIX software and infrastructure. UNIX-to-Windows transition support services available from Progent include analysis of current environment, transition strategy and validation, Microsoft Exchange migration services, information and application porting, and processor and mass storage transition and consolidation.
Microsoft 365 Exchange Online allows you to use cloud-based servers, mailboxes and other Exchange infrastructure to reduce capital expense and administrative hassle. You can use Exchange Online to run all your mailboxes, or you can integrate a hybrid solution that incorporates on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly remote technical support to assist your small businesses to assess the potential advantages of Exchange Online, design a solution that fits your business needs and budget, carry out an efficient move from your existing Exchange organization to one that includes Microsoft 365 Exchange Online, train your IT staff and users, and provide as-needed consulting and technical support.
Progent can assist your business to understand the many subscription plans available with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 so you derive top business value. Progent supports cross-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also assist you to create and maintain hybrid ecosystems that seamlessly integrate local and cloud resources.
Progent's certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, tune your infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, train your IT support, team, develop a corporate-wide security plan, streamline IT management, help with application development, and build and test a disaster recovery/business continuity plan.
Progent's ProSight portfolio of managed IT services are designed to offer businesses who have small in-house network support teams with low-cost help from world-class management tools and consulting experts. Benefits of Progent's ProSight line of managed services include predictable IT maintenance costs, smart automation of routine administrative processes, continual absorption of the latest technology, graceful migration from older technology to modern solutions, close alignment of computer technology with strategic objectives, guidance from seasoned IT consultants, and allowing management to concentrate on business issues instead of ever-changing network technology.
NetDocuments (NetDocs) is a leading cloud-based document management system built for legal workflows. Progent can provide remote guidance from NetDocuments consultants who can assist your law firm to design, configure, administer, optimize, or troubleshoot a document management system solution based on NetDocuments.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to contain the progress of an ongoing ransomware attack. Call 800-462-8800
If your company does not need immediate remote support but expects to need assistance with your network in the near future, you can save time and expenses and ensure that the appropriate expertise will be available when you want it by getting in touch with a Progent sales specialist and registering as a customer. For more information, phone 800-993-9400 or send email to information@progent.com.
Progent's CCIE-certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent's managed services for software/firmware update management offer businesses of any size a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, endpoint devices printers and scanners, infrastructure appliances such as switches and wireless APs, and IoT devices like sensors and health monitors.
Remote 24x7 network monitoring, proactive alerts, and actionable analytical reporting are crucial to preserving the health of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management technology has advanced to the point that businesses of all sizes can afford a level of protection that was previously reserved for enterprises. Progent offers several Remote Monitoring and Management solutions available as economical service packages designed to help you to identify and resolve a an array of network issues before they can disrupt your business.
Progent's experienced ransomware recovery experts can assist you to restore an IT network victimized by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or Locky.
Progent offers national online technical support and consulting services for businesses that operate macOS and OS X environments or whose IT systems include a combination of Mac and Microsoft Windows products. Progent's engineers can provide Mac users a range of IT services including desktop assistance, migration to the latest edition of macOS from legacy editions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad integration and management, or moving to Apple's iCloud. Online technical support provides maximum return for your IT budget by protecting client productivity and limiting the time billed for network analysis and repair. Sophisticated remote access tools and experienced technicians and consultants combine to enable Progent to handle most IT problems without squandering time and money by going to your location. In most of cases your network problems can be dealt with over the phone or via a mix of telephone support and remote connectivity. Progent can make available Cisco CCIE network experts and CISSP premier security specialists to help you with the toughest system issues.
Catalyst family of Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the configuration and control of wireless access points, optimizing wireless performance by limiting the impact of RF congestion, enhancing Wi-Fi availability with fast failover, and hardening data security by detecting cyber threats and analyzing network traffic according to user class and locale. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of any size. Progent can assist you to maintain and debug your existing Cisco Wi-Fi solution or implement a smooth migration to Cisco's modern Wi-Fi controller solutions.
Progent's Microsoft engineers can provide advanced support in implementing, using and debugging any edition of Project, Microsoft Project Server, and Project Online and can deliver a wide variety of cost-effective online consulting services based on proven best practices to help businesses of all sizes to receive all the benefits of this powerful platform. Consulting support offered by Progent include system planning, installation and migration, strategies for secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized online training.
Cisco's wireless VoIP phones are industrial-grade Wi-Fi handsets intended for workers who are on the move within office, hospitality, health-care or other venues where IT management wants portable phones that provide more control, data security and durability than is possible with the BYOD (Bring-Your-Own-Device) mode of workplace communications. Integration of Cisco's wireless IP phones usually requires that you configure and optimize many key pieces of your wireless infrastructure such as access points, routers and switches, wireless LAN controllers, and call management tools. Progent's Cisco-certified consultants can provide online and onsite support to help your organization build and manage a Cisco wireless VoIP phone solution by providing services that range from troubleshooting the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.
VMware's NSX virtual network platform allows you to create complete logical networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high level of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager allows automated recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for site recovery, upgrades and patches and can produce audit reports to confirm full service restoration, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly restore the complete virtualized network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help you to plan, configure, test and maintain a disaster recovery solution based on VMware Site Recovery Manager and VMware NSX.
Progent's Microsoft-certified consultants can help your business to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older device management platform or assist you to enhance your current SCCM 2012 environment to accommodate your changing IT requirements. Also, Progent can assist you to build a software foundation that fully supports SCCM by delivering advanced consulting support for related Microsoft technologies such as ADDS, Microsoft SQL Server and SQL Server Reporting Services, and IIS.
Progent's data protection experts can help you to create, install and administer a backup/restore plan based on MSP360 Backup software to protect your resources residing on any major public cloud. Progent offers end-to-end monitoring and remote management to protect against data loss caused by human miscues, software flaws, ill-intentioned insiders, and malware attacks like ransomware.
Cisco's Firepower NGFWs Firewalls provide a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer unified control of advanced cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to design and execute an efficient upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's cloud-based services to build and centrally manage network environments that span branch offices, data centers, and cloud resources.
Progent offers economical online access to engineers with expertise in a wide range of products and services that deliver solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and workstations plus notebooks and smartphones. Progent offers help for leading backup products including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and FLARs. Progent can help you to install, upgrade, or maintain backup systems for a range of topologies such as on-premises, edge to datacenter, cloud, or hybrid.
Progent's Apple Mac support consultants can assist you with a broad array of network foundation areas including network architecture, off-site and mobile connectivity, internetwork communication, protection, and emerging technologies including VoIP and fast wireless networking. For company networks based solely on Apple Mac OS X or for systems that use a combination of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the knowledge and depth to handle the complexity of planning, configuring, and supporting a system infrastructure that is reliable, safe, efficient and aligned with your corporate objectives. Progent can help you configure Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Apple's Xsan storage area network systems. Progent can also provide certified experts to help you with Cisco routers and switches.
Progent offers the expertise of certified consultants as well as seasoned database application developers, DBAs, project management experts, network infrastructure engineers, disaster recovery/business continuity planning specialists, and certified data security consultants to help you to assess the likely advantages of Microsoft SQL Server 2012 for your organization, set up test systems at your site or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database platforms, and configure a cost-effective and secure IT infrastructure that lets you realize the full business benefit of SQL Server 2012.
Exchange Server 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful new features as well as a redesigned structure. These improvements affect key facets of IT including manageability, high availability (HA), security and compliance, operational costs, teamwork, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the potential advantages of migrating to Microsoft Exchange 2013, design a cost-effective validation and rollout strategy, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online support and management services for Exchange Server 2013.
Progent's pricing policy is to charge for online service and on-site help per minute. Consequently, you are billed only for delivered services. Progent does not impose a higher rate for after-hours or emergency service, and inside California or in regions where Progent provides on-site service, Progent does not bill for travel except for urgent support where on-site time is less than four hours. Also, Progent applies no service activation charge and requires no retainer for support services provided during regular working hours. Many service firms demand large minimum payments or charge for each quarter hour or longer. Progent's small granularity avoids large bills for quick repairs so you will not be tempted to allow less critical problems to fester.
Progent's Cisco CCIE-certified network infrastructure consultants can help your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Small to mid-sized companies can now enjoy all the benefits of System Center Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Premier network consulting professionals. With Progent's affordably priced IT service programs, small organizations can choose a basic System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide small business networks enterprise-class reliability, protection, and productivity.
Progent's Juniper Networks-authorized NetScreen consultants can help your company to install and optimize NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to the latest Juniper technologies, and repair infrastructure issues in all-Juniper or mixed-technology systems.
Progent can help your business to evaluate the wealth of subscription plans offered with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-platform networks that include Windows, macOS, and Linux software. Progent can also help your business to create and maintain hybrid networks that transparently combine local and cloud-based products and services.
Lync Server 2013, renamed Skype for Business, allows businesses of any size to create a centrally managed and secure communications environment that permits a Bring-Your-Own-Device computing model with instant messaging, real-time presence, web meetings with application sharing, as well as IP-based and PSTN telephony enabled for a wide range of stationary PCs and mobile devices. Progent's certified Lync Server 2013 experts and system integrators can help your company to evaluate the advantages of Lync 2013, design an in-house, cloud-resident (with Lync Online) or mixed topology suitable for your current and long-term goals, implement Lync 2013 in a way that expedites your return on investment, and deliver custom online and on-premises training to your management staff and end users. Progent offers expertise in key pieces of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync 2013 with popular Microsoft Office and Microsoft 365 apps including Outlook and PowerPoint.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status through thorough examination and extensive experience with information security design. ISSAP consultants have in-depth knowledge of access management mechanisms and techniques, phone system and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security experts can assist your business with all phases of secure network architecture.
Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and also have fast access to Progent's Microsoft and Cisco Certified network support professionals. With Progent's affordably priced network service programs, small and midsize organizations can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager to provide small company networks world-class availability, security, and performance.
Progent can help you in all facets of your migration to Exchange Server 2016 including designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your VMs, databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's Microsoft-certified consultants offer organizations of all sizes consulting, technical support, and application development services for SharePoint and SharePoint Online. SharePoint is an enterprise platform that utilizes web-based technology for intelligently coordinating people, groups and data. Microsoft SharePoint provides a central location for your workers or clients to access, organize, share and interact with useful information, documents, and software and to interact with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more efficient access across teams and more economical business practices. Windows SharePoint Services join workers, clients, workgroups and major tasks with the information they've developed in a manner that makes data convenient to locate, retrieve and apply. Progent's certified SharePoint experts can assist your organization to maintain your existing SharePoint ecosystem or migrate to the latest release of SharePoint.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small organization's servers in an environment that delivers the highest degree of availability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting and management services are built on mature virtualization architectures that enable small companies with multi- platform IT systems to economize significantly on the expense of capital equipment, infrastructure maintenance, and IT management while achieving world-class fault tolerance and an unmatched level of vendor flexibility.