Progent's Microsoft-certified consultants can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Remote and on-premises assessment and migration support for Microsoft Windows 10 offered by Progent include Return on Investment analysis, project coordination, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile management and synchronization, telecommuter access, security and compliance, streamlined deployment and administration, infrastructure design, Wi-Fi support, disaster recovery planning, custom training for IT support staff and users, and ongoing technical help.
Progent provides nationwide remote help and troubleshooting services for businesses that run Solaris environments or whose IT systems feature a combination of Solaris and Microsoft technology. Remote network consulting offers maximum return for your information technology dollar by protecting client efficiency and limiting the time charged for network analysis and repair. Sophisticated online support utilities and skilled technicians and engineers allow Progent to solve the majority of network issues without wasting time and money by traveling to your location. In most of situations your network problems can be dealt with by telephone or via a mix of telephone support and online access. Progent can put you in touch with Cisco CCIE infrastructure experts and CISM certified security professionals to assist with the most difficult system issues.
Progent offers quick access to the skills of seasoned wireless specialists who can help you to assess the value of Ubiquiti UniFi wireless access points for your business and assist you to plan, deploy, maintain, and debug your UniFi network. Progent can also conduct a Wi-Fi site survey to assist you to select, configure, and place UniFi Wi-Fi access points for optimal coverage and performance.
Progent has put together two ultra-affordable service bundles intended to enable small businesses to get a professional network security assessment from a premier security consultant. With Progent's External Network Security Inventory Checkup, a security expert administers an extensive test of your network from beyond your firewalled perimeter to uncover possible risks in the security profile you present to the public. With Progent's Internal Network Security Inventory Checkup, an engineer executes a network scan from an authorized machine inside your company firewall to determine your exposure to inside assaults. The two security inventory packages are configured and run from a protected external location.
Progent's Microsoft-certified consultants can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Online and onsite assessment and migration services for Windows 10 provided by Progent's consultants include ROI analysis, project management, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile device management and synchronization, teleworker connectivity, data and identity security, automated provisioning and management, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, group and personal training for IT support personnel and end users, and ongoing Call Center support services.
Progent's Cisco-certified CCIE experts can help you to configure, manage, upgrade, tune and troubleshoot Catalyst switches. Progent can also help your business to harden the security and compliance of Catalyst switches and migrate efficiently from outdated appliances to current devices.
Progent's Solaris platform consulting experts provide small businesses and software developers support for administering and maintaining Sun Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide array of expertise offers you a convenient one-stop source to help you build and manage a protected and reliable cross-platform network and communications solution that allows Sun Solaris and Microsoft coexistence by combining MS Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent offers IT support for medium size companies who have 100 to 250 system clients. The mid-size business or office has traditionally been an underserved part of the market for IT consulting expertise. The cost structures and support delivery practices of large outside support firms make them excessively expensive for the typical small company or small medium business (SMB), which commonly relies on a minimal IT budget with which to maintain an IT system whose advanced technology and capability are often comparable to the networks of much larger enterprises. Progent's service delivery model, which takes great advantage of remote support, virtual network technology and 24x7 network monitoring, dramatically lowers the network support costs of a small-medium business while providing the small company with big-company service from professional, world-class experts knowledgeable in a broad array of small business network solutions. If your medium size company or small business is searching for the quality of IT help appropriate for a mid-size organization without budgeting big-company costs, contact Progent.
Progent's Wi-Fi site survey services help you to plan, implement and troubleshoot a Wi-Fi LAN adapted to your facilities, providing your business a WLAN that delivers the coverage, speed, density, QoS, data protection, and hand-off capability your business needs. Wireless survey services from Progent include online predictive modeling for planning a Wi-Fi network and onsite survey services for confirming, tuning, and debugging a functioning wireless LAN.
Microsoft CRM helps small businesses build positive client interactions. Built-in Sales and Customer Service modules allow employees to share information to help improve selling success and offer consistent, effective customer service. Progent can configure the optimal network environment, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can show you how to combine Microsoft Dynamics CRM with your sales or customer support databases.
Progent's Microsoft-certified engineers can provide affordable online and on-premises support to carry out your upgrade to Exchange Server 2010, generate thorough documentation of your upgraded messaging system, educate your IT team and users to get them ramped up quickly on Microsoft Exchange Server 2010, and offer continuing management services and technical help. Progent's consultants can also help you migrate from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.
Progent provides Windows Cluster Server assistance to help your company deploy fault-tolerant clustered servers that can deliver 24x7 uptime. Clustered Windows servers for non-stop systems include Microsoft Windows Cluster Server, SQL Cluster, and Microsoft Exchange Server Cluster. By showing you how too create non-stop clustered server environments powered by Microsoft Windows Server Cluster 2003, Progent's Premier Windows engineers make sure that your fault-tolerant clustered servers are set up to maximize the business advantage of your IT system.
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all billed support activities. Unlike some freelance consultants or local service organizations who provide scant documentation or specifics of tasks performed, each service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service reports transmitted by every staff member to every client. The discipline of documenting and archiving service records results in more effective service and eliminates a variety of common misfortunes such as when a service customer is effectively held captive to a consultant who won't release vital service information.
Nagios and MRTG are powerful, license-free monitoring tools that operate under the Linux OS and can be used to analyze UNIX/Linux networks, Microsoft Windows systems, or mixed-platform networks where Linux and Microsoft Windows run side by side. Nagios lets system managers to monitor system services such as POP3, HTTP, SSH, and PING. MRTG allows you to graph the traffic in and out of SNMP-enabled network devices including servers, routers, and switches. Progent's system monitoring consultants can assist you to use both these utilities to streamline and repair your network.
Progent is hiring a variety of on-staff workers such as solutions-driven Microsoft Certified Systems Engineers; connectivity consultants who have Cisco CCDP or CCIE credentials; and consultants for fault-tolerant network architecture with experience in mobile access, wireless networking, high-availability systems, business continuity planning, data preservation, and server virtualization. Progent is also seeking workstation support experts, remote troubleshooting specialists, and CISSP or CISM accredited security professionals. We are also seeking experienced managers able to operate efficiently in Progent's dynamic, virtual office environment. Progent contracts freelance professionals who have in-depth knowledge and hands-on experience in crucial IT topics outside our primary technical focus. Progent's Experts Group employs independent consultants who can provide advice and programming services for strategic solutions such as MRP, Enterprise Resource Planning, or CRM; have specialized knowledge of popular operating systems such as Linux derivatives, Macintosh, or Solaris, or can provide expert skills in technologies such as telecom, web site development, Electronic Data Interchange, eCommerce, or database management. Independent contractors premier by us coordinate with Progent's full-time consultants to deliver end-to-end solutions for small and midsize business networks.
Progent offers the part-time assistance of a seasoned Chief Information Officer who can offer strategic direction to help your company pick and support IT technology to match your present situation and that can be a solid basis for your growth. Progent's part-time or temporary Chief Information Officer consulting services provide economic leverage to companies trying to optimize the benefits from their IT expenditures but who are without the budget or hesitant to add another executive-level position to their head count. Since Progent is vendor-agnostic, with a large team of engineers certified to support all leading operating systems and connectivity technologies plus a broad range and application software, Progent is in a unique situation to offer objective recommendations as well as expert technical help for building and maintaining IT systems that fit the special requirements of your business.
Progent is a leader in economically providing enterprise-class network support to small businesses. Progent's success in addressing the network service requirements of the chronically underserved small company sector is the cumulative outcome of major technical and process innovations that have eliminated a great deal of the traditional expenses out of managing network support, added unprecedented professional skill into the support system, and dramatically streamlined the solution process.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based analysis tools from SentinelOne to guard endpoints and physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily evade legacy signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to address the entire threat progression including filtering, identification, mitigation, remediation, and forensics. Top features include one-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats.
ransomware removal and recovery Consultant Services
Progent's UNIX family consulting services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise provides you with a convenient one-stop consulting firm to help you create and maintain a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to map out, monitor, optimize and troubleshoot their connectivity hardware like switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Using state-of-the-art RMM technology, WAN Watch ensures that network maps are kept current, copies and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating complex management activities, ProSight WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, locating devices that require critical updates, or isolating performance problems.
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the configuration and management of Wi-Fi access points, optimizing Wi-Fi throughput by reducing the effect of radio frequency congestion, enhancing Wi-Fi availability with rapid failover, and hardening data security by detecting threats and filtering network traffic based on user class and location. Progent can help you to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or implement an efficient transition to Cisco's latest Wi-Fi controller solutions.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for law practices. Progent can provide online guidance from NetDocuments experts who can help legal departments and law firms to plan, deploy, administer, optimize, or troubleshoot a document management system environment powered by NetDocs.
Progent's certified Office Excel and Office 365 Excel application consultants can provide a broad variety of remote services to assist you to plan, develop, pilot test, install, administer, and troubleshoot applications powered by any version of Excel, including Excel 2016 and Office 365 Excel. Progent can help you to move your current Excel solutions to the newest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Google Android smartphones and tablets, and identify and fix compatibility issues between different releases of Office Excel. Progent offers on-demand help to clients looking for a fast fix to a specific issue related to Excel and Progent also offers comprehensive project management services for migrating or creating line-of-business applications based on Excel. Progent's affordable online training classes for Office Excel can be customized to meet the needs of individuals or groups.
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can create or modernize .NET apps quickly and at low cost.
Progent's ProSight Active Security Monitoring (ASM) utilizes next generation behavior AI tools by SentinelOne to guard endpoints and physical and virtual servers against known as well as zero-day ransomware crypto-worms like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Progent's Microsoft-certified Windows 11 consultants offer a range of services for Windows 11 including Microsoft 365 solutions, mobile management and synchronization, telecommuter connectivity, security and compliance, streamlined deployment, and Help Desk support.
Progent has created special network security packages intended to provide larger enterprises an impartial and comprehensive network security assessment from a group of certified security engineers. All Progent's security assessment bundles feature a suite of procedures including automated scans from within and from beyond your network security perimeter, expert interpretation of scanned data by accredited security consultants, creation of a paper documenting the results, plus an interactive concise executive summary and a detailed interactive review for internal IT administrators.
Progent's Cisco certified network infrastructure experts can help your organization to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Meraki wireless AP consultants offer remote and on-premises support to help businesses of any size to plan, install, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can help you to set up and manage Cisco's Meraki-based wireless infrastructure for environments that can range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to create a seamless network infrastructure that provides identical connectivity, responsiveness, security compliance, manageability and availability for wired and wireless users irrespective of their mobility or device.
Progent's IT outsourcing support offerings for small businesses include planning 2003 Server, Microsoft .NET Server, and BackOffice environments, coordinating migrations XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-site repair, resolving chronic integration issues, and creating a company-wide security plan. Progent can help you maximize system availability and performance via zero-downtime technologies, resilient network topology, and proactive server monitoring. Progent also provides special project assistance for major migrations and can assist with requirements definition, product identification, BOM production, sourcing qualification, purchasing logistics, and full documentation. Progent's IT outsourcing service also includes education for office productivity packages such as Microsoft Office XP.
Progent offers access to the affordable support of remote Internet connectivity experts to assist your organization to assess or enhance your ISP services so your Internet connectivity solution matches your business needs. Services available from Progent include assessment of your existing bandwidth utilization, carrier and service plan analysis and ordering, network provisioning, and overseeing a smooth move to a different carrier and/or service arrangement. Provisioning can include enhancing current routers and switches and configuring additional ones, setting up firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations.
Progent applies no startup fee and asks no retainer for support services provided during regular working hours. Progent's one-minute granularity eliminates large invoices for fast solutions so you will not be tempted to permit minor problems to fester.
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Progent provides national online help and troubleshooting services for businesses who operate UNIX, Linux, or Sun Solaris environments or whose information systems feature a mix of UNIX/Linux and Microsoft Windows products. Remote network consulting provides maximum return for your IT budget by extending user productivity and limiting the time billed for network repair services. Advanced remote support utilities and skilled technicians and consultants allow Progent to handle most network issues without wasting time and money by traveling to your site. In most of cases your IT issues can be dealt with by telephone or through a combination of telephone support and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM and CISSP premier security specialists to help you with the most challenging network problems.
Progent offers the services of a CRISC-certified risk management consultant to help you to design and deploy an enterprise risk management solution based on leading practices promoted by CRISC and geared to match your company's risk tolerance, business goals, and IT budget.
Progent's certified security consultants can run NodeZero-based threat assessments to make sure your security monitoring and protection systems and policies are correctly configured and effective.
Progent's certified Windows Server 2022 experts can assist your organization to design and carry out a cost-effective upgrade to Windows Server 2022 that features high availability and that is based on an on-premises deployment architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with a self-hosted installation of Windows Server 2022.
Cisco's Catalyst line of wireless controllers simplify the management of wireless LANs by unifying the configuration and management of wireless access points, tuning Wi-Fi throughput by reducing the impact of RF congestion, improving wireless uptime with rapid auto-failover, and strengthening data security by identifying threats and analyzing network traffic according to user type and locale. Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi environment or carry out an efficient upgrade to Cisco's modern Wi-Fi controller solutions.
If your company computer system combines Solaris technology with Windows, Progent can assist you to incorporate your computers into a cohesive network that allows all your operating systems to run side by side for easy administration, seamless information exchange, high availability, superior throughput, and strong security. Progent's Sun Solaris and MS Windows integration assistance offerings feature network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote network help and troubleshooting, on-site technical support, and Help Desk Call Center services.
Progent's Sun Solaris platform support experts provide small and mid-size businesses and software developers assistance with administering and supporting Solaris systems that operate with Microsoft-based technology. Progent offers your organization contact with Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad range of expertise offers you a convenient one-stop consulting firm to help you create and maintain a protected and robust mixed-platform connectivity and communications environment that allows Solaris and Microsoft interoperability by combining MS Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or leading Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to plan and carry out an efficient upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid model that integrates cloud-based Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver centralized management and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most threats from making it to your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.
Progent provides nationwide remote technical support and consulting services for businesses that run networks powered by versions of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft products. Remote technical support offers optimum leverage for your IT dollar by protecting client efficiency and shortening the time charged for network repair services. Advanced online access technology and experienced technicians and consultants allow Progent to handle the majority of network problems without squandering time and expense by traveling to your site. In most of situations your network issues can be remediated over the phone or through a combination of phone help and online network analysis. Progent can make available Cisco certified CCIE network experts and CISSP certified security professionals to assist with the most difficult system problems.
Progent can provide cost-effective remote and on-premises consulting to help businesses to move any part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save time and hardware expense and allow the use of Google's state-of-the-art machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security.
Progent offers national remote help and consulting services for businesses that run environments powered by variants of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft Windows technology. Remote technical support offers optimum return for your IT dollar by protecting user efficiency and shortening the time charged for computer analysis and repair. Advanced online support utilities and experienced technicians and consultants allow Progent to handle the majority of IT issues without squandering time and expense by traveling to your site. In most of cases your network issues can be dealt with by telephone or via a combination of phone help and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA and CISM certified security professionals to help with the most difficult network problems.
Progent's SonicWall firewall experts can help you configure, maintain, and troubleshoot SonicWall firewall devices including the current SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into an end-to-end security plan and build protection into your corporate operations.
Progent's Cisco-Premier network consultants can show you how to run Cisco's network management utilities along with a variety of powerful third-party applications to build a comprehensive network management solution to keep your network operating reliably, conserve limited resources, protect your data, recover quickly from hardware failure or deliberate assaults, and allow you to add or repurpose network resources sensibly and affordably as your company grows.
Progent offers the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the core capabilities and international standards of skill that IT security managers are required to master. It gives executive management the assurance that consultants who have earned their CISM credential possess the experience and knowledge to deliver efficient security management and support consulting.
Progent's Microsoft-certified Windows 11 consultants offer an array of services to support Windows 11 including cloud solutions, mobile management, at-home workforce connectivity, data and identity security, centralized provisioning, and Call Center support.
Colocation sites make it possible for businesses to share world-class facilities for hosting network equipment that supports mission-critical applications and services. Progent's Microsoft and Cisco certified consultants can help your company with all aspects of your colocation strategy such as selecting and moving to a colo site, creating network architecture, defining required equipment, on-premises and on-line maintenance, establishing online system administration, and education your IT staff.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small organization's production servers in a solution that delivers the maximum degree of dependability and scalability and is in addition simple to migrate to another host. ProSight Virtual Hosting and management services are built on proven virtualization architectures that enable small and midsize companies with mixed- platform environments to economize dramatically on the costs of capital equipment, infrastructure support, and network management while achieving enterprise-class reliability and an unprecedented degree of vendor independence.
Progent can deliver in-depth online consulting for all technical areas common to small company information networks and offers a variety of vital, on-demand services including a part-time CIO to offer advanced planning and budgeting skills, a Call Center for help desk support, proactive remote monitoring, spam/virus protection as a managed service, best-practices project management help for critical initiatives like office relocations orOS migrations, Cisco-certified experts for building and maintaining fast and reliable network infrastructure, security engineers to verify information safety and compliance, disaster recovery experts to help design business continuity strategies, and software programmers to create, customize, or troubleshoot business applications.
If your company is developing UNIX or Linux applications on a network that includes MS Windows-based servers, desktops, and office applications, Progent offers comprehensive information technology outsourcing that frees you to concentrate on your area of high-value expertise while avoiding the continual distraction of managing your company information system. By using smart server monitoring and by delivering remote and on-site assistance as your business needs it, Progent offers an economical solution for managing an information network that provides high reliability, security, and efficiency. Progent's UNIX/Linux developer support services feature full-service information technology outsourcing, virtual infrastructure, remote and in-person service and repair, 24x7 monitoring services, and Helpdesk services.
With virtual server technology, companies are able to run many virtual servers on one actual server. Virtual server technology allows businesses to enjoy all the advantages of server segmentation, while avoiding the costs that goes with buying extra server equipment. Virtual servers are also the critical technology behind private clouds, which provide important benefits including reducing the costs of hardware, datacenter facilities, and administration while improving data protection, network reliability, and recoverability. Other useful server management technologies include network monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's professional server management experts can assist you in all aspects of server virtualization and administration to enable your business to cut costs and conserve time.
Progent's Private Cloud Hosting service provides comprehensive hosting of a small organization's production servers in a solution that delivers the highest degree of dependability and expandability and is in addition easy to move to another host. Progent's Private Cloud Hosting services are based on proven virtualization platforms that enable small and midsize companies with multi- platform IT systems to save significantly on the expense of capital equipment, infrastructure support, and network management while benefiting from enterprise-class reliability and an unmatched degree of vendor independence.
Progent's Microsoft-certified consultants can provide small and midsize businesses IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server provides a central location for your employees or customers to access, organize, distribute and interact with useful data, documents, and software and to communicate with other people. It allows quicker and better decisions, more effective access across groups and more economical business practices. The main objective of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge available within and without an organization. Windows SharePoint Services join workers, customers, teams and projects with the information they've developed in a way that makes data convenient to locate, retrieve and re-use.
Progent's certified engineers can assist you to evaluate Microsoft Windows 7 to verify application and driver compatibility and to check its speed and stability running in your environment. Progent can also help you to evaluate the potential business advantages of adopting Windows 7. If Windows 7 makes sense for your business strategy, Progent can help your IT organization to design and carry out a non-disruptive upgrade to Microsoft Windows 7 from a an older release of Windows.
Progent's remote access and smartphone synchronization experts can help you to design and configure secure access solutions for remote desktop PCs, laptops, and wireless handhelds so they integrate seamlessly with your IT network, enabling you to improve the productivity of your remote workers.
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running at peak levels by checking the state of critical assets that power your IT network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT staff and your assigned Progent consultant so that any potential issues can be addressed before they have a chance to disrupt productivity.
Nexus series switches are engineered to provide the performance, scale, uptime, cloud readiness, capacity, security and ease of management required to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants can provide remote and on-premises support services to assist you to create an optimal network architecture, set up test environments to validate your network design, install and configure Nexus switches, define and implement effective policies, run security and compliance evaluations, configure advanced monitoring, consolidate resources through virtualization, troubleshoot switching and routing issues, optimize performance, perform capacity planning, and take advantage of the powerful zero-downtime features incorporated into Nexus switches. Progent can also help your business to migrate non-disruptively from outdated Nexus switches or Catalyst switches to current Nexus switches.
Progent's Computer Contact Center Outsourcing Support Services for PC desktop support are designed specifically for small businesses who need immediate access to a Help Desk Service Center with expert telephone support and effective escalation options but who have to operate within a limited IT budget. Important components of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Secure Remote Access Support, System Evaluation, Expert Prioritization, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Call Center Applications Selection and Deployment.
Microsoft Windows Server Update Services enables information technology managers to deploy and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Software Update Services, network support staff can fully and effortlessly manage the installation of patches that are released via Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial setup of Microsoft Software Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring user's computers, defining the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services GPO is linked to an Active Directory container appropriate for your network environment.
Progent's consultants can assist you to design and implement a smooth migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services across on-premises and Azure assets.
Progent's Microsoft-certified Intune consultants can assist your organization to assess the strategic case for utilizing Intune for administering your web-facing mobile devices including laptops, smartphones, and tablets powered by Windows, Apple iOS, and Android. Progent can help you to configure security policies, plan and deploy test systems to confirm the benefits of Intune for your environment, install Intune across your enterprise, integrate Intune with System Center Configuration Manager for single-console change management, and maintain your Microsoft Intune deployment.