Overview of Progent's Ransomware Negotiation Services
Ransomware Defense ConsultantsProgent is experienced in negotiating ransomware settlements with threat actors. Negotiating an optimum settlement is a complicated activity that requires a combination of field experience, technical skills and business savvy. It also demands close co-operation with the ransomware victim's IT staff and the cyber insurance carrier, if any. Since the top priority of the ransomware victim is fast recovery, it is critical to deploy recovery teams that operate efficiently, concurrently, and in close communication. Progent has the breadth of technical skills and the depth of personnel to supplement your network staff and recover your network environment quickly and economically.

Services offered by Progent's ransomware settlement negotiation team include:

  • Determining the type of ransomware used in the assault
  • identifying and contacting the hacker
  • Evaluating the recovery risk
  • Validating the TA's decryption capabilities
  • Budgeting a settlement with the victim and the insurance provider
  • Negotiating a settlement amount and schedule with the hacker
  • Verifying adherence to anti-money laundering sanctions
  • Carrying out the crypto-currency transfer to the hacker
  • Acquiring, learning, and using the TA's decryptor mechanism
  • If needed, contacting the TA for assistance with the decryption tool
Concurrent with the ransom negotiations, Progent's ransomware team can help with:
  • Quarantining infected endpoints and data stores to arrest the spread of the assault
  • Creating digital copies of each infected device and data store in order to perform forensics without interfering with cleanup
  • Installing A/V agents to all clean endpoints
  • Recovering data from offline backups or unscathed machines
  • Building a pristine environment
  • Mapping and reconnecting drives to reflect precisely their pre-encryption state
Once the decryption tool has been mastered, Progent can assist you to recover computers and services to their original state. Progent can also assist you to perform a complete forensics analysis and generate a report to share with the insurance provider. This report identifies cybersecurity gaps that must be eliminated and suggests steps to be performed to counter subsequent ransomware attacks.

Paying Exfiltration Ransoms
In addition to extorting money for a decryption tool, modern variants of ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim commonly try to steal (or "exfiltrate") information. Hackers can then require an additional payment in exchange for not divulging this data or selling it. Sadly, there is no way to guarantee that stolen data have been completely deleted by the hacker. Actually, in numerous cases the hacker has little say over where the information ends up. Paying an exfiltration ransom does not free you from the necessity of seeking the guidance of legal counsel, performing an investigation into which data were compromised, and performing the required notifications to impacted entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has delivered remote and on-premises IT services throughout the United States for more than 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes consultants who have been awarded high-level certifications in core technologies such as Cisco infrastructure, VMware, and major distributions of Linux. Progent's data security consultants have earned prestigious certifications including CISM, CISSP, and GIAC. (Refer to Progent's certifications). Progent also has guidance in financial management and ERP application software. This scope of expertise allows Progent to salvage and consolidate the surviving pieces of your IT environment after a ransomware attack and reconstruct them rapidly into an operational network. Progent has worked with top insurance providers including Chubb to assist organizations clean up after ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Expertise
To contact with Progent about ransomware settlement guidance, phone Progent at 800-462-8800 or go to Contact Progent.

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