Consulting Support Services for BlackBerry Environments
BlackBerry SupportBlackBerry mobile PDAs were at one time one of the most successful products for achieving anytime-anywhere access to messaging, calendars, web-based programs, and other critical business data. Progent can provide Recife, Pernambuco companies the expertise of BlackBerry-certified professionals who can help companies to maintain their BlackBerry deployments or migrate smoothly to a current mobile solution.

As the sophistication of small business IT technology has expanded, and as the demand for world-class security, dependability, and disaster recovery has become the norm for businesses of all sizes, successful deployment and maintenance of BlackBerry solutions has grown increasingly challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small businesses often turn to external consulting professionals who specialize in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry environments economically and efficiently, eliminating the need for an internal BlackBerry technology specialist and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, combined with Progent's efficient online service delivery model, provides small businesses an affordable solution for integrating RIM BlackBerry technology productively into their business information system.

Progent's engineers can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, configure streamlined management tools to enable you to track and control BlackBerry smartphones across your company, recommend security policies that are right for your company, customize mobile applications, and ensure that your IT network infrastructure is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be restored rapidly and safely.

Recife Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Recife metro area.

Onsite IT Consulting
Progent locations in Recife Metro

City Address Phone Link
Recife R. do Futuro, 564, Graças
Recife, PE 52050-005
+55 (81) 4042 9152 Recife Network Support Services

Integration Expertise for BlackBerry BES Server
Research in Motion's high-end platform for managing large collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated tool allows Exchange Server, Lotus, or Novell GroupWise users to send and receive messages that are encrypted during transit to ensure optimum security. BlackBerry Enterprise Server also streamlines a wide variety of key administrative tasks that span from BlackBerry configuration and upgrades to wireless security and fault tolerance.

RIM BlackBerry BES Server Configuration Assistance

Progent's BlackBerry-certified consultants can show you how to use RIM BlackBerry Enterprise Server to do routine jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Upgrade BlackBerry device firmware wirelessly
  • Control user settings with BlackBerry's vast selection of policies

Progent's BlackBerry-premier engineers can also help you to use BES Server to implement important procedures not supported by the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Configure and manage BlackBerry's high-availability infrastructure based on virtual servers
  • Install BlackBerry smartphones remotely
  • Establish specialized management roles
  • Monitor and analyze the overall health of your BlackBerry system

Progent's Online BlackBerry-premier Technical Support is Fast and Economical
For businesses in Recife, Pernambuco who want quick and affordable help from an authorized RIM BlackBerry consultant, Progent provides efficient remote help from a seasoned support team who have delivered IT solutions to organizations in every state in the U.S. (Refer to Progent's customer testimonials.)

Online consulting services avoids travel costs and lets engineers solve problems quickly, so you reduce lost productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry technologies and offer expert support in areas including resolving synchronization problems, configuring BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant network architecture for BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can help you to carry out basic support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, changing user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's certified experts can also help your company to resolve a wide range of problems associated with synchronization, device recognition, messaging reconciliation, web browsing, mobile connections, Instant Messaging, desktop application configuration, and Desktop Redirector.

As a top innovator in delivering nationwide online technical assistance for small company IT networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry support costs low and, by handling problems quickly, maximizes the output of your BlackBerry users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, troubleshoot, and produce documentation for a wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology requirements assessment, system architecture, installation planning and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to design a mobile wireless environment that meets your information technology budget and aligns with your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to accommodate a BlackBerry BES Server, help your organization to decide which management model and hardware products meet your needs, and evaluate your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about options for software editions, server hardware and storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry-certified consultant can help you to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to run network-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry environment.

Contact Progent for Assistance from a RIM BlackBerry-Certified Consultant
If you wish to contact Progent about consulting help for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.

An index of content::

  • Android patch management Consult
    Software patch management Consultant

    Progent's support services for software and firmware patch management provide businesses of any size a flexible and affordable solution for assessing, validating, scheduling, applying, and tracking updates to your virtual and physical; servers, such as scanners, infrastructure appliances like routers and Wi-Fi APs, and IoT devices like alarms and health monitors.

  • 24 Hour .NET macOS Contract Development Integration Firm DotNET Web Application
  • Recife, Estado de Pernambuco BlackBerry Enterprise Server System Consultants
  • 24-7 Online Support Services MRTG 24 Hour Professional Nagios for Linux
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  • Linux RedHat Phone-based Consultant
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  • Ryuk ransomware hot line Engineer
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    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to halt the spread of an active ransomware attack. Call 800-462-8800

  • After Hours CCDA Tech Consulting MCSA Technology Consultant
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    Online Troubleshooting Microsoft Exchange Server 2016 Migration

    Progent can assist you in all phases of your upgrade to Microsoft Exchange 2016 including planning HA system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining storage requirements for your virtual machines, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.

  • Azure and SCDPM integration Professionals Microsoft Azure enterprise hybrid cloud solutions Consulting

  • Remote Desktop Connection Client for Mac Remote Support Services
    VirtualPC for Apple Mac Network Engineer

    For businesses with a combination of Mac and Microsoft Windows computers, there exist two basic alternatives for using Windows-dependent software on macOS or OS X: remote access to an actual Windows computer or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to attach an Apple Mac to a remote Microsoft Windows-powered computer to run Microsoft Windows applications and share system resources. Virtual PC for Apple Mac simulates Windows on an Apple Mac computer so you are able to run Microsoft Windows programs directly. Progent's Mac technology support experts can assist your business to manage these solutions for running Windows applications on your Macs and can in addition assist your company to assess and install other products for Windows platform emulation.

  • Best IT Consulting Hyper-V 2016 Microsoft Experts Windows Hyper-V 2016 Private Cloud Network Consulting
  • Best Microsoft Certified Consultant Dynamics GP Analytical Accounting Dynamics GP Excel Reports Reporting
  • BlackBerry Exchange Setup and Support BlackBerry Email Professionals
  • BlackBerry Solution Providers Recife, Estado de Pernambuco 24 Hour IT Consultants BlackBerry Enterprise Server Recife
  • CCIE Expert Certified Progent Small Company Software Consultants Progent Small Business IT Service Providers
  • CISSP Certified Cybersecurity Manager Specialist CISSP Certified Cybersecurity Manager Specialists
  • CISSP Security Tech Services Estado de Pernambuco Security Company CISSP Recife, Pernambuco
  • Jaboatão dos Guararapes, Recife BlackBerry Exchange Technology Consultancy Firm
  • Check Point Newxt Ceneration Firewalls Security Group Check Point 26000 Firewalls Cybersecurity Organization

  • IT Consultant SharePoint Foundation
    Support and Setup SharePoint Designer 2010

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  • Cisco CCIE Remote Technology Consultants Best Small Business Network Consulting Firm Online Cisco Certified CCIE
  • Cisco Information Technology Consultant Recife, Estado de Pernambuco Cisco Small Office Server Support Pernambuco
  • Colocation Selection Consultants Colocation Center Technology Consulting Services
  • Comprehensive Event Management Network Consulting 24/7/365 Consultant Services Remote Monitoring and Reporting
  • Computer Consultant Subcontractor Job Career Contract Cisco Consulting
  • Computer Consultants Automatic Network Topology Diagrams Network Troubleshooting Information Technology Consulting
  • Consolidation Spam Filtering Computer Service Providers Spam Filtering
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  • Dynamics GP Accounting Remote Troubleshooting
    Dynamics GP/Great Plains Troubleshooting

    Progent can help you prepare and execute a smooth move to Microsoft Dynamics GP so that you retain your data, improve your security, enhance your analytics, take full advantage of Microsoft Office support, and reduce business disruption by designing and executing a smart migration strategy. Progent can also help educate new Dynamics GP 2010 users so you don't lose productivity. Progent can enhance your financial reports and management analytics by providing Crystal Reports consulting, FRx programming, and Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create specialized line-of-business software and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains.

  • Consultants Hybrid cloud Top Ranked Multiple cloud integration Consultancy
  • Phone Support BlackBerry Exchange Recife
  • Consulting HP Data Protector MozyPro Engineers
  • Consulting Lync Server 2013 and Cisco UC 24/7 Microsoft Lync Server Instant Messaging Support and Setup
  • Consulting Services Red Hat Linux, Solaris, UNIX Recife Recife, Jaboatão dos Guararapes Debian Linux, Solaris, UNIX Onsite Technical Support
  • Consulting Services WiFi 6/6E Management Microsoft Certified Partner Remote Support Wi-Fi Network
  • BlackBerry Professional Software Information Technology Manager Recife, Estado de Pernambuco
  • Consulting VMware Cross vCenter NSX Engineer VMware NSX Architecture
  • Contract Development Dynamics GP 2015 SQL Server Analysis Services Dynamics GP 2015 SQL Server Integration Consultant Services
  • Dell DRAC Specialist Remote Server Management Consulting
  • DotNET Framework Developer Microsoft Experts .NET iOS Development
  • Dynamics GP Software Network Consulting 24-Hour Dynamics GP Great Plains Accounting IT Consultants

  • 24 Hour Exchange 2007 Edge Server Network Engineer
    Exchange 2007 Server Consulting

    Progent's expert support team can help you design and deploy an efficient in-place Exchange Server 2007 upgrade plan that minimizes network disruption, simplifies long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-location migrations, Progent offers the experience to finish your project rapidly and economically. Progent's Exchange 2007 support, troubleshooting, and design services include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Microsoft Exchange Server 2007.

  • BlackBerry Email Troubleshoot State of Pernambuco
  • Email Guard Data Loss Prevention Consult ProSight Email Guard Spam Filtering Specialist
  • Emergency Microsoft Firewall Computer Consultants Online Help ISA 2004 Server

  • Exchange 2003 Server Upgrade Remote Troubleshooting
    Microsoft Exchange 2003 Upgrade Consultants

    Progent's Microsoft Premier professionals offer expert consulting for enterprise-wide deployments of Microsoft Exchange 2007. Progent's experts can help you plan multi-location Exchange rollouts or updates and can provide local personnel to help enterprises with deployments of Exchange Server in the or any region covered by Progent's consultants.

  • Emergency SCCM 2007 Patch Management Online Support Urgent SCCM 2007 Windows Server Deployment Network Engineer
  • Engineer Windows Server 2016 Recife Windows Server 2012 Consulting Companies Recife
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  • Exchange 2003 Server Small Office Network Consultants Recife, Jaboatão dos Guararapes Small Business Computer Consultants Exchange Server 2016
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  • American Megatrends MegaRAC Technology Professional
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    Remote management cards offer IT managers full control over a server without the need for a personal visit. Through these server management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to design, deploy, and support a high-availability company network that incorporates remote management cards and Progent can use these remote management cards to provide low-cost off-site technical support. Progent has experience with a number of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote management cards.

  • Exchange 2013 VoIP Professional Exchange 2013 Unified messaging Outsourcing

  • Network Consultant scom 2016 alerts
    scom 2016 OMS integration Integration

    System Center 2016 Operations Manager (SCOM 2016) is designed to promote consistent performance and dependable availability for key applications by providing centralized, mixed-platform tracking of physical and virtual resources deployed across on-premises systems and private and public clouds. Progent's SCOM consulting team can provide world-class remote and onsite support to help organizations of all sizes to design, implement, optimize, update and repair SCOM 2016 deployments. Progent can assist your company to migrate to Operations Manager 2016 from earlier releases of Operations Manager or from different IT infrastructure monitoring platforms, or integrate a variety of monitoring systems into a cohesive IT management solution. Progent can also help you extend your SCOM 2016 environment to incorporate infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.

  • Exchange Server 2010 Upgrade Consultancy Microsoft Exchange Server Upgrade Consulting
  • Expert Microsoft Certified Exchange Hosting Consultants Exchange Server Hosting Engineers
  • Expert Microsoft Certified ISA Server 2006 Professionals ISA 2006 Information Technology Consulting
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  • Expert Microsoft Certified Lync Server 2013 Mobility Services Consultant
    Lync Server 2013 certificate management Technology Professional

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  • BlackBerry Wireless Small Business Computer Consulting Recife, Pernambuco
  • ISA 2000 Server Technical Support Internet Security and Acceleration Server Computer Consultant
  • IT Consultant Windows Server 2008 Security Windows Server 2008 Active Directory Integration
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  • Juniper SSG Series Gateway Security Consultants Juniper SSG Series Firewall Forensics Services

  • Dynamics GP Power BI Computer Engineer
    Immediate Dynamics GP/Great Plains Features Computer Consultants

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  • Linux Consultant Solaris Outsource
  • Linux with Windows Consulting Windows, Linux, UNIX, Solaris IT Services
  • MCSE Expert Certified Internet Security and Acceleration Server 2006 IT Consultants ISA Server 2006 Technical Support Services
  • MCSE Expert Certified NodeZero Certified Threat Assessment Auditing Security Audit Services NodeZero Penetration Testing
  • MFA and Single Sign-on Help and Support Zero Trust Cybersecurity Support
  • MS Certified Azure migration Developer Consultants Azure hybrid cloud integration
  • MS Windows Small Business Server 2008 Consultants Microsoft Windows SBS 2008 Engineer

  • Remote Support Meraki Wave 2 AP
    24/7 Meraki Access Point Security Onsite Technical Support

    Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a nationwide enterprise. Progent can also assist clients to incorporate other Cisco devices for unified management.

  • Recife, PE 24x7 BlackBerry Smartphone Technician
  • MSP360 Backup Network Engineer MSP360 Desktop Backup On-site Support

  • Computer Consulting SMS Upgrade
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    Progent's certified experts offer small and medium size businesses enterprise-class consulting services for SMS Server and System Center Configuration Manager, Microsoft's standard tools for change and deployment management. System Center Configuration Manager is Microsoft's new name for the change management platform formerly called Systems Management Server. Configuration Manager 2007 provides a variety of enhancements to SMS Server 2003 including comprehensive automation, built-in Vista Windows Server 2008 awareness, NAP security support, and boot image management. Progent's certified consulting professionals can help you use SMS Server or Configuration Manager 2007 economically for streamlined OS and application software deployment, security patch control, software tracking, and licensing reconciliation. Progent's consultants can also assist your company to migrate efficiently from SMS Server 2003 to System Center Configuration Manager 2007.

  • MSP360 SQL Backup Consultant Services MSP360 Exchange Mailbox Backup Online Support
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    SIP Migration Technical Consultant

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  • Microsoft 365 Excel Power View Contract Development Microsoft Expert Excel 2021 Consulting Services
  • BlackBerry BPS Specialist Recife, Pernambuco
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  • Microsoft Azure hybrid cloud solutions Specialist Microsoft Azure hybrid cloud integration Specialists
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  • Microsoft Exchange 2007 Consultant Microsoft Certified Exchange 2007 Network Engineer
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  • Microsoft Designer
    24/7/365 Microsoft Office Small Office IT Consultant

    Progent imposes no initialization charge and asks no monthly commitment for services delivered during regular business hours. Progent's small granularity avoids large bills for fast fixes so you won't be forced to allow minor problems to fester. .

  • Microsoft Office 2000 Migration Companies Microsoft Office 2000 Migration

  • Specialist Adaptive Security Device Manager
    Computer Consultant Cisco ASA 5500-X Firewall

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  • Microsoft Office 2003 Technical Consulting Migration Companies Microsoft Office 2003

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  • Microsoft Office XP Engineers Microsoft Office 2003 Computer Service Providers
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  • Microsoft SQL Server 2016 Network Installation Jaboatão dos Guararapes, Recife SQL Server Computer Installation Estado de Pernambuco
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  • Microsoft Windows 11 Migration Setup and Support Windows 11 Consultant Services
  • Microsoft Windows 7 Evaluation On-site Technical Support Windows 7 Migration Troubleshooting
  • Microsoft Windows 7 Migration Consultant Microsoft Windows 7 Upgrade On-site Technical Support
  • Microsoft Windows Cluster On-site Support After Hours SQL Server Cluster Integration Services

  • Outsourcing Colbolt Linux
    Red Hat Linux Computer Consulting

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  • Microsoft Windows Small Business Server 2008 Consulting Services Microsoft Small Business Server 2008 Specialist
  • Microsoft Word for Mac Training Professional Mac Office Excel Learning
  • Multi-factor Authentication IT Consultants Duo MFA and Single Sign-on Online Support Services

  • Remote Consulting System Center 2016 Hybrid Cloud Integration
    SCOM 2016 Engineer

    Progent's Microsoft-certified consulting experts have over a decade of experience planning, deploying, optimizing and troubleshooting SCOM solutions and offer organizations of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also assist you to install and set up SCOM 2012 management packs based on best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or onsite troubleshooting to help you to fix critical problems uncovered by System Center 2012 Operations Manager.

  • Network Consulting SCVMM 2012 Live Migration 24x7 SCVMM 2012 and Hyper-V Remote Troubleshooting
  • Network Engineer SharePoint Workspace 2010 Computer Consultants SharePoint Workspace 2010
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  • Unified CM SIP trunk Consultants
    24 Hour Unified Communications Manager IM and Presence Service IT Consulting

    Cisco Cisco Unified Communications Manager (CUCM), formerly known as CallManager, operates as the foundation of Cisco's communications and collaboration portfolio. Unified Communications Manager and Cisco Unified Communications Manager Express provide a location-independent IP-PBX by integrating closely with apps such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent's CCIE-certified consultants can deliver efficient and budget-friendly online and onsite support to assist businesses of all sizes to build and administer Unified CM environments by providing Cisco Unified Communications Manager configuration and troubleshooting services that add maximum business value. Progent can assist with any aspect of Unified CM setup and debugging in areas that include integrating VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, installing ISR routers with CUBE VoIP networking support, designing Cisco UCS server clustering systems for high availability, capacity planning, and integration with Exchange Server.

  • Office 365 Integration Technology Consulting Services Specialist Microsoft 365 Exchange Online Integration
  • Offsite Workforce Recife Consulting Services - Call Desk Outsourcing Guidance Top Quality Telecommuters Expertise - Recife - Help Desk Solutions Consultants

  • Services NetApp Disaster Recovery
    NetApp Clustered Data ONTAP Consultant Services

    Progent offers enterprise customers the help of a NetApp-certified consultant to deliver remote or on-premises expertise for NetApp's entire line of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, storage management, information assurance, high availability, and remediation. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN storage environments quickly and affordably based on best practices.

  • Online Support Services ASA Firewall with Firepower Firesight Engineer
  • Online Troubleshooting Small Business Network Setup and Support Small Office
  • Open Now At Home Workers Recife Expertise - Management Tools Expertise Offsite Workforce Consulting Experts - Recife - Endpoint Management Tools Expertise Recife, Jaboatão dos Guararapes
  • BlackBerry Wireless Networking Help Recife, Jaboatão dos Guararapes
  • Open Now ProSight Remote Infrastructure Monitoring Support Services ProSight Remote Network Troubleshooting Support and Setup

  • Cloud-managed Email Security Engineers
    24-Hour Email Allow Lists Professional

    Progent's ProSight Email Guard uses the technology of top information security vendors to provide web-based management and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a further layer of inspection for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.

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    Progent can assist your business in all phases of your upgrade to Exchange Server 2016 including planning high availability architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; specifying storage requirements for your virtual machines, databases and logs; setting up HLB for high-availability CAS services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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    For smaller organizations, network security and regulatory compliance can be too complicated to master yet too risky to overlook. The largest largest enterprises have been breached, and the top cloud services have occasionally been knocked out. It seems as though there's no place to hide. Progent has made it affordable for smaller organizations to carry out critical security tasks effectively by providing the benefit of billed time to the closest minute with no minimum billing for online support. This means you have the help of a seasoned computer consultant to provide precisely the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help your business with any aspect of system security including security assessments, malware screening and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and designing a comprehensive security strategy.

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    Progent can provide small and medium-size organizations overflow or fully outsourced Help Desk services for at-home workers.

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    Progent's UNIX platform consulting services provide small companies and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience offers you a convenient single source to show you how to create and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progent can assist you with any phase of Azure cloud migration including needs definition, readiness assessment, system design, pilot testing, implementation, automated management, performance tuning, software license management, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can help your IT staff to configure and troubleshoot firewall appliances and VPN connections so that your users can securely access to Azure resources, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft technologies to run in the cloud including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist you to create a hybrid cloud ecosystem that transparently combines physical datacenters with Azure services.

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  • Specialist System Center MOM
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    Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, enhancing and fixing System Center Operations Manager solutions and can provide organizations of any size expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also assist you to install and customize SCOM 2012 management packs based on best practices for monitoring network fabric and both Microsoft and third-party applications and services. Also, Progent can deliver fast online or on-premises technical support to assist you to remediate critical problems uncovered by System Center 2012 Operations Manager.

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    Progent's Cisco CCIE-certified Wi-Fi network experts offer online or onsite integration and troubleshooting services to help your organization to design, implement, update, tune, administer and troubleshoot Aironet wireless AP environments of any scale or topology. Progent's Cisco wireless controller experts can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity foundation that is easy to administer and scale. Progent also offers affordable Wi-Fi site surveys to help you to determine the most appropriate selection, location and setup of Aironet Wi-Fi APs to work with your unique workplace layout, building structure, and expected workloads.

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    Progent offers nationwide remote help and troubleshooting services for businesses who run environments based on variants of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft Windows products. Remote technical support offers optimum return for your IT budget by extending user productivity and shortening the time charged for computer repair services. Advanced remote support utilities and experienced technicians and consultants allow Progent to handle the majority of IT problems without wasting time and expense by traveling to your site. In the vast majority of cases your network problems can be remediated over the phone or via a mix of phone help and online network analysis. Progent can make available Cisco certified CCIE network engineers and CISM premier security professionals to help you with the most challenging network issues.

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    Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT experts as well as to network users, lessening the difficulty of creating, deploying, administering, and accessing enterprise information and database programs on platforms ranging from mobile devices to corporate information systems. The complexity and integration requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world expertise and wide knowledge in planning and deploying information-based, comprehensive business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.

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    Progent's Microsoft-certified Forefront TMG and ISA Server 2006 experts can help you to plan, install, and support a configuration of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your information system that provides the firewall security, performance and manageability that your company needs.

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  • Consult Exchange 2013 Upgrade
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    Exchange 2013 includes significant enhancements to the functionality of its predecessor Exchange 2010 and delivers important new features plus a redesigned structure. These improvements favorably impact key IT areas such as manageability, availability, security, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the potential advantages of migrating to Exchange 2013, design a cost-effective validation and deployment strategy, and train your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide affordable online consulting and management for Microsoft Exchange 2013.

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    Progent's CCIE-certified networking experts can assist your organization to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.

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  • macOS Online Troubleshooting Services
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    Progent provides national online help and consulting services for companies that operate Apple macOS and OS X environments or whose IT systems feature a mix of Mac and Microsoft products. Progent's consultants can provide Apple macOS and OS X clients a range of services such as desktop assistance, migration to the most recent edition of macOS from earlier versions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also help you with Apple iPhone and Apple iPad support, or migrating to iCloud. Remote IT help provides optimum leverage for your IT dollar by protecting client productivity and shortening the time charged for computer analysis and repair. Advanced remote support tools and experienced technicians and engineers allow Progent to solve most IT issues without squandering time and expense by traveling to your location. In most of situations your IT issues can be dealt with by telephone or through a mix of phone help and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA and CISM certified security specialists to assist with the toughest network problems.

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  • Support Outsourcing BDR and Business Continuity Solutions
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    ProSight Data Protection Services ECHO provide small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates your backup activities and allows rapid restoration of vital files, apps and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's BDR specialists can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your critical data.

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