Fast Online Support for Recife Pernambuco Computer Systems
Immediate Remote Consulting for Recife NetworksFor businesses in Recife Pernambuco, Progent provides online help for networks powered by Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier professionals have delivered remote support to businesses in all 50 states in the United States. (See recommendations from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE engineers to help with challenging infrastructure issues, as well as the assistance of CISA and CISSP-certified cybersecurity consultants to handle high-level security architecture and diagnostic issues.

Progent's online support experts provide excellent leverage because they have the practical experience and have access to the sophisticated technology necessary to solve most information system issues rapidly. This lowers direct expenses because solutions use up minimal billable minutes. Remote support also avoids the cost of sending a consultant to your location. Your company saves even more in indirect expenses by minimizing or eliminating system downtime and associated costs stemming from business discontinuity, upset clients, unproductive employees, and distracted management. Progent's extensive remote technical support expertise is particularly important in environments that rely on public clouds for vital network infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite support may not be an option.

Progent's billing model for online help is designed to stretch your network support investment. Progent charges per minute for telephone-based consulting, so you owe exclusively for the services that you receive. Unlike many remote support organizations, Progent asks for no startup charge or minimum fees. Progent's one-minute billing unit and simple model for billing do away with situations where quick solutions somehow end up as substantial invoices. Progent's penchant for solving problems quickly means your business spends less money.

Progent's Remote Consulting and Troubleshooting Services
Through years of experience, Progent has mastered an array of optimized tools and field-tested methodologies that allow the maximum level of effectiveness for online help and repair for computer systems of all sizes. Progent offers safe VPN support for VPN gateways from a variety of leading vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN technology allows the experts of Progent's remote service group to access your company's computer system remotely without compromising corporate security.

Progent's powerful customer support reporting system keeps detailed documentation for the support that Progent's clients have been provided. Progent's team engineers have access to the history of support provided to every Progent customer by any Progent engineer. This history of anomalies and repairs is stored as a conveniently retrievable support database that allows Progent's remote support professionals to communicate their knowledge with the whole team to make sure that the quality of Progent's technical support improves over time. Progent's high-level accreditations and working associations with key technology companies such as Cisco and Microsoft open up additional massive technical support knowledge bases and allow quick access to vendors' in-house support staff with the result that Progent's online consulting specialists are able to arrive at the best resolutions promptly.

Remote technical support services provided by Progent to customers in Recife Pernambuco include:

ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent provides a family of budget-friendly, flat-rate managed services intended to enable small and mid-size organizations to benefit from the same best-of-breed technology deployed by many of the world's top corporations. Progent's ProSight portfolio of network management outsourcing services addresses all critical facets of information technology such as email protection, security and compliance, cloud-based backup and disaster recovery, network infrastructure monitoring and management, virtual server hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior-based analysis technology to guard endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily get by legacy signature-matching AV tools. ProSight ASM protects on-premises and cloud resources and provides a unified platform to address the entire threat lifecycle including filtering, detection, containment, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services offer economical in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to security assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device control, and web filtering through cutting-edge tools incorporated within a single agent managed from a unified console. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that meets your company's unique requirements and that allows you demonstrate compliance with government and industry data security standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent can also help you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of vital files, applications and VMs that have become unavailable or damaged as a result of hardware failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can provide advanced support to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top data security companies to provide centralized control and world-class security for your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises gateway appliance provides a further layer of inspection for inbound email. For outbound email, the local security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that stays within your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map out, monitor, reconfigure and troubleshoot their connectivity hardware such as routers and switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, captures and manages the configuration information of virtually all devices on your network, monitors performance, and sends notices when potential issues are discovered. By automating complex management processes, ProSight WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, locating appliances that need critical updates, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system running at peak levels by checking the health of critical computers that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT management personnel and your Progent engineering consultant so all potential issues can be resolved before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual host configured and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hosting environment without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect data related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as half of time spent looking for critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you’re making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size organizations to get an objective evaluation of the health of their information system. Powered by some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits help you see how closely the deployment of your core network devices conform to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a cleaner Active Directory (AD) system. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include lower-cost management, better compliance with information security regulations, more efficient utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and less downtime. Read more information about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a phone interview with a Progent information assurance consultant. The fact-finding interview is designed to help assess your organization's preparedness either to stop or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to collect information concerning your current antivirus tools and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to create an efficient AV and backup/recovery system that meets your business needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Additional Support Services Available from Progent
Progent can provide the services of world-class remote consulting professionals for special information technology projects. Progent's charges for longer-term development or consulting projects are set according to the qualifications of the engineers involved. Progent's experience with these special fields of information technology allows customers to execute major initiatives within budget and on schedule. Progent's special online engineering solutions include:

  • Call Center Support
    Progent's Help Desk service offerings for businesses with environments that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Help Desk Call Center services, co-managed Helpdesk support services, and Call Center consulting. Progent's Standard Help Desk Services provide smaller businesses an end-to-end solution that manages all facets of remote Level 1 desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Progent offers service desk support at a significant discount from Progent's normal desktop support rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle complex problems.

    Progent’s Help Desk sharing services allow your business to split responsibilities for Help Desk services transparently between your in-house IT team and Progent's large roster of seasoned desktop support technicians and subject matter experts. Progent’s Help Desk sharing service is a collaborative service desk solution built around the top PSA tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.

    Progent's Help Desk Call Center team of veteran network consultants gives your clients in Recife Pernambuco fast access to an effective technical support resource with years of background delivering telephone-based help and online diagnostics for IT systems that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux components. Progent's charter is to earn the Help Desk Call Center perception as a key enabler of business productivity, and Progent's aim is to fix rather than just track technical issues.

  • Business Applications Support: Training, Custom Development, and Problem Solving
    Progent's Applications Consulting Team can supply online and in-depth consulting support and training in specific business application fields such as ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also offers consulting expertise, programming, and education for popular Microsoft applications such as CRM, Office Project, Office 365 Word, and Microsoft Office 365 Excel. To learn additional information on Progent's expertise, custom programming, and education offerings, visit Progent's Applications Experts Group.

  • Unified and Automated Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10; cohesive integration of multi-OS environments that incorporate various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consultants offer advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to design and install a new deployment of System Center 2016, extend or tune your current one, upgrade smoothly from a prior release of System Center, or debug your System Center solution.

  • Online IT Infrastructure Monitoring Services
    Progent offers businesses in Recife Pernambuco online hybrid network monitoring by providing System Center Operations Manager (SCOM 2016) expertise and Microsoft System Center 2012 Operations Manager support. Progent can configure Operations Manager to accommodate your environment so that your computer support is proactive rather than reactive. By detecting possible trouble spots before they cause network outages, system monitoring can head off disruptive and expensive network failures. Progent can also utilize server and infrastructure monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Windows networks, or environments that support a combination of OS platforms.
How Your Recife Business Can Contact Progent's Online Technical Support Professionals
To contact Progent about urgent phone-based help with Windows, macOS and OS X, or Linux/UNIX computer systems, go to Progent's Urgent Remote Support, telephone 1-800-993-9400, or visit Contact Progent. For offices and new ventures in Recife Pernambuco, Progent's online computer support specialists are ready to provide professional and affordable IT help whenever your company needs it. More than 15 years of delivering online technical assistance has led to Microsoft Partner certification for Progent's consulting experts and has allowed Progent to acquire high-end troubleshooting skills and to refine remote access tools to fix IT problems quickly while eliminating the expense and lost productivity associated with on-premises service visits.

Even if your Recife company relies on a regular independent support technician or employs a full time IT staff that know how to deal with common computer issues, Progent’s Microsoft and Cisco certified engineers can offer an easy and transparent virtual extension of your on-site resources in cases when your usual IT support personnel either lack the bandwidth or the experience to deal with sudden system emergencies or particularly tough integration projects.

Features of Progent's Remote Computer Services for Recife Pernambuco
Progent's online support, Internet-based troubleshooting, system security expertise, and system management services give businesses in Recife Pernambuco unparalleled leverage for your IT investment. Whether you need occasional telephone help and remote troubleshooting or ongoing Help Desk call center support and system management, Progent's experts can provide your company enterprise-level IT support while permitting you to avoid the cost and hassle of carrying a large in-house IT staff. Highlights of Progent's National Remote Support program include:

How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's number of employees, breadth of IT background, fine tuned support software, and familiarity with corporate IT enable offices to escape the pitfalls of excessive dependence on smaller service firms, independent freelance consultants, or limited internal resources.

Progent stands out by providing:

  • Best Practices
    Progent’s staff of Microsoft and Cisco Premier consultants average longer than a decade of real-world professional experience, at the forefront of network support, performing a wide variety of IT projects for a large mix of customers. Each Progent support professional shares a proven set of personal best practices which are combined into shared leading practices training that Progent instills in its support staff. This ensures that you get not only world-class technical capability, but also a consultant with field-tested approaches for using computer knowledge to solve real-world network problems efficiently.

  • Value Pricing
    Progent's pricing policy is to charge for phone support and in-person visits by the minute. As a result, you pay only for delivered services. Progent does not demand a higher rate for after-hours or urgent service, and within California or in regions where Progent offers in-person support, Progent does not bill for travel time except for urgent support where on-site work is less than four hours. In addition, Progent imposes no startup charge and asks no monthly commitment for services delivered during regular business hours. Many service firms demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's fine granularity does away with big invoices for quick fixes so you will not be tempted to permit less critical problems to fester.

  • Full Records of IT Services
    Progent has created a sophisticated support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or small service firms who offer scant documentation or details of services done, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the support reports transmitted by every staff member to every client. The discipline of detailing and organizing support activity allows more effective service and eliminates a variety of typical problems such as when a support customer is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.

  • 24x7 Server Monitoring with MS Operations Manager
    Progent is one of the only IT service companies to offer round-the-clock network tracking services based on Microsoft Operations Manager. Microsoft Operations Manager causes your network maintenance to be anticipatory rather than reactive. By uncovering potential issues before they cause lost productivity, network monitoring can keep your IT network from stressful and expensive availability disruptions.
How Does My Business Start Receiving Online Technical Support from Progent?
To get started with Progent's online help offerings or to find out more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT help, visit Immediate Network Support.



An index of content::

  • 24-7 Network Consultant Office 365 Deployment Readiness Outsourcing Office 365 Gmail migration

    • Consulting Services Private Cloud Integration
    24x7 Small Business Private Clouds Specialist

    Progent’s private cloud hosting enables small and midsize businesses to run key applications such as Microsoft SQL and Exchange Server from a secure Tier III data center on fully redundant hardware with offsite data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for backup replication and restore. You can take advantage of Progent’s private cloud to avoid large capital costs for the purchase, maintenance, and operation of network hardware and facilities while achieving world-class levels of system availability and security.

  • 24-7 Recife-Espinheiro Setup Consultancy Services Recife-Olinda Migration Support
  • 24-Hour Microsoft AD Services Windows 2008 Active Directory Online Support

    • Urgent Microsoft Azure Virtual Machines Design Firms
    Microsoft Azure IPsec configuration Coding

    Progent can assist small businesses to move all or part of their network infrastructure to Microsoft Azure. This can streamline network administration and lower equipment investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and network infrastructure and ensure that you avoid the typical mistakes small companies make when migrating to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Google Android handhelds.

  • 24-Hour Nagios Professionals Consultant Services Linux Network Monitoring, Nagios and MRTG
  • 24/7 Microsoft Certified Partner scom 2016 Azure integration Computer Consultants 24-7 scom 2016 reporting server Remote Consulting
  • 24/7 macOS and Windows integration Support Outsourcing Mac and Windows Consulting
  • 24x7 SCCM Peer Cache Support Services SCCM Migration Computer Consultant
  • 64-bit Computing Consultant Technology Consulting 64-bit Server
  • 64-bit Server Support and Integration 64-bit Migration Consulting Services
  • ASA Firewall with Firepower Onsite Technical Support Cisco Firepower Management Specialists
  • After Hours CISSP Certified security Systems Engineer Engineer Consultant Services CISSP-ISSAP Cybersecurity
  • After Hours Cisco Access Point Information Technology Installation Service Networking Group Online Cisco Certified CCIE

    • Exchange Server 2000 Online Support
    Microsoft Certified Expert Integration Exchange Server 2000

    Progent is one of the most expert network consulting companies for integrating email and messaging systems based on Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get all the benefits of Exchange Server 2000 under common situations such as updating from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 administration.

  • After Hours Cisco Certified Small Office Computer Network Support Small Business IT Outsourcing Group
  • After Hours Network Consultation Sharepoint Computer Network Specialists Microsoft SQL Server 2017
  • After Hours SQL Programming Company Programmer SQL Server Capacity Planning
  • After Hours Suse Linux Technical Support Gentoo Linux Integration Services
  • Amazon EC2 integration Contract Development Amazon EC2 endpoint Designer
  • Amazon MWS integration Reporting Amazon MWS Development
  • Amazon MWS integration training Programming Developer Firms Amazon Marketplace Web Service development training
  • Anti-Virus Information Technology Consulting Help and Support Antispam

    • IT Services SQL Server 2012 xVelocity
    Microsoft Certified Partner SQL Server 2012 AlwaysOn Availability Groups Computer Consultants

    Progent offers the support of Microsoft-certified engineers as well as seasoned software programmers, DBAs, project managers, Cisco-certified network architects, business continuity specialists, and certified data security professionals to help you to evaluate the likely advantages of Microsoft SQL Server 2012 for your business, set up test systems at your site or at Progent's lab, design and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy database solutions, and define a cost-effective and safe network infrastructure that helps you maximize the strategic benefit of SQL Server 2012.

  • Anti-Virus Technology Consulting Postini Small Business Subscription
  • Application Monitoring Remote Support Services Top Rated System Center Operations Manager On-site Technical Support
  • Award Winning Connectix Virtual Server Online Support Services Integration Services Microsoft Server Consolidation
  • Award Winning SCCM 2016 Distribution Point Network Consultant Emergency Engineer SCCM 2016 Patch Management
  • Cisco Experts Recife-Olinda Troubleshooters
  • Best Consultant Google Cloud integration 24-7 Google Cloud integration Consultants

    • TMG 2010 Technical Support
    Largest Microsoft ISA Server 2006 Professional

    Microsoft ISA 2006 is a comprehensive gateway that provides a powerful application layer firewall, virtual private network (VPN), and web caching platform for protecting the Internet-facing applications of any organization against a broad range of attacks. Progent's Microsoft-certified ISA Server support professionals can show you how to plan, rationalize, test, implement, configure and manage the Standard or Enterprise version of ISA Server on your information system.

  • Biggest Consultancy Data Protection Manager Backup Service Data Protection Manager Backup Service Engineer
  • BlackBerry BES Server Troubleshoot Expert BlackBerry Support Consultants Recife, State of Pernambuco
  • Business Portal for Dynamics GP Consulting Microsoft Dynamics GP Consulting Services
  • CRISC Risk and Information Systems Control Professional CRISC Certified Information Risk and Information Systems Control Officer Services
  • Microsoft and Cisco Certified Expert Computer Support Company Recife
  • CentOS Linux Computer Consultants Suse Linux Technical Support Services
  • Repair Recife, PE
  • Cisco Management Small Business Network Consulting Companies Cisco Router Network Help
  • Cisco Network Consultant 3504 wireless controller 5500 Wireless Controller Network Consultants

    • Consultant Services IP address management
    network asset documentation management Engineers

    ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect data about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can save as much as half of the time spent searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you’re making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it.

  • Cisco PIX Firewall Upgrade Consultant Services Security Online Technical Support

    • Videoconferencing Computer Engineer
    Immediate Video Conferencing Consultants

    Progent offers the services of an accredited engineer with an extensive background deploying technology from the leading video conferencing/telepresence providers including Cisco, Polycom, and LifeSize and can assist your company to design, configure, expand, or troubleshoot a video conferencing solution that protects your investment and maximizes the strategic value of your information system. Progent can also provide the expertise of infrastructure consultants able to assist businesses of any size to build and troubleshoot a communications network that delivers the speed, dependability, security, and scalability required to support your video conferencing/telepresence environment.

  • Cisco SBCS Consultant Services Cisco CDP Specialists

    • On-site Support ISA Server 2006
    Microsoft Forefront TMG Secure

    Secure Application Publishing with ISA Server 2006 allows more protection of intranet resources while enabling enhanced productivity by making these resources accessible to authorized remote users. Internet Security and Acceleration Server 2006 helps guard corporate applications, services, and data across all network layers with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-premier Internet Security and Acceleration Server experts can help you design, install, set up, and maintain Internet Security and Acceleration Server on your network so that your business benefits from a highly functional and economical combination of protection, productivity, and performance.

  • Cisco SIP phones Support Cisco VoIP phones Single Number Reach Computer Consultants
  • Citrix OpenCloud Access Support and Setup Citrix VM desktops Outsourcing
  • Recife Consulting Companies
  • Collocation Engineer Hosting Integration
  • Consultancy Exchange 2003 to Exchange 2010 Upgrade Microsoft Exchange 2010 Upgrade Consulting
  • Consultant Services Barracuda Backup Encryption Barracuda Backup LiveBoot Support Services
  • Consultants Microsoft Exchange Server 2010 Upgrade 24x7x365 Exchange 2010 Migration Consultant
  • Consultants Microsoft LCS Server 2007 Consulting Services Live Communications Server 2007
  • Consultants Security Penetration Testing Cybersecurity Penetration Testing information Systems Audit
  • Consulting Service Online Cisco Certified CCIE Cisco Computer Consultancy Group
  • Consulting Services MS Office Communications Server Microsoft and Cisco Authorized Expert Microsoft Office Communications Server Technology Consulting Services
  • Data Protection Manager 2016 and SQL Server IT Consultants Consultant System Center 2016 Data Protection Manager

    • Open Now Microsoft Windows Failover Cluster Online Support
    Top Windows Cluster Server 2008 Technology Consulting Services

    The server cluster feature set built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been radically re-engineered to simplify the deployment, setup, and management of clusters that provide improved levels of network availability, protection, efficiency, and flexibility. New or enhanced features include cluster Validation, easier configuration and deployment, unified cluster administration, redesigned cluster infrastructure for increased availability, better protection and quorum models, elimination of failure points, more storage and RAM capacity, and improvements for multi-site clusters. Progent's consultants can help your company evaluate the business benefits of failover clusters, plan and implement an installation, educate your IT staff to administer your failover clusters, provide ongoing consulting and technical help services, and produce and test a workplace recovery plan.

  • Database Consultant Services Database DBA Specialist

    • MS Certified Nationwide Support Remote Troubleshooting
    Maine Software Consulting

    Progent’s National Support Center offers nationwide remote support for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified support professionals offer telephone support and online secure computer connection to isolate and resolve network problems rapidly and economically. The breadth of IT expertise available from Progent's team of nationwide support professionals makes it possible to escalate even the most difficult network issues to competent experts as required.

  • Dynamics GP Accounting Online Help Microsoft GP/Great Plains Integration Support
  • Dynamics GP Software Integration Support 24/7 Dynamics GP Power BI Computer Consultants
  • Dynamics GP Web Services Specialist Dynamics GP Customization Engineers

    • Online Help Small Business 300 Access Point
    CCIE Expert Certified Support and Help Small Business WAP561

    Cisco's Small Business 100, 300 and 500 family of access points are Linux-powered units designed as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer remote or onsite configuration and debugging services to assist you to plan, configure, update, tune, administer and troubleshoot Cisco Small Business Wi-Fi AP deployments of any size or architecture.

  • Emergency Cisco Networking Support Recife Cisco Small Business Computer Consulting Companies
  • Emergency Professionals ProSight Spam Filtering ProSight Email Directory Harvest Protection Consulting Services
  • Excel 2016 Support Firms Office 2016 Computer Services

    • Microsoft System Center Operations Manager Online Support
    24-Hour Online Support Monitoring and Reporting

    Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, enhancing and repairing Microsoft SCOM solutions and can provide companies of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric as well as Microsoft and third-party apps and services. Also, Progent can deliver fast remote or on-premises troubleshooting to assist you to fix serious issues detected by Microsoft SCOM 2012.

  • Recife Information Technology Support
  • Excel Power Query Integration Firm Excel 2013 Technology Professional
  • Exchange 2007 Edge Server Computer Engineer Exchange 2007 Computer Consulting

    • Solaris with Windows Consultant
    Windows, UNIX, Solaris Technical Consultant

    If your company operates a UNIX or Linux environment or a mixed-platform computer system, Progent's CISM and ISSAP-premier consultants can assist your entire enterprise in a wide range of security areas such as security administration procedures, security architecture and models, connection control systems and methodology, software development security, business processes security, hardware security, telecommunications, network and Internet security, and business continuity planning. CISA and CISM stipulate the core skills and international standards of performance that information security professionals are required to possess. These accreditations give executive management the assurance that those who have achieved their CISM or CISSP qualification have demonstrated the experience and theory to offer effective security support and engineering help.

  • Exchange 2010 Upgrade Network Engineer Exchange 2010 Planning Remote Consulting
  • Exchange 2013 Load Balancing Technical Support Consultants Exchange 2013 Voice Mail
  • Exchange 2019 SharePoint Integration Integration Support Exchange 2019 Edge Transport Server Troubleshooting
  • Recife Small Office IT Consulting Services
  • Exchange Server 2000 Remote Support Exchange Server 2000 Upgrade Consultant Services
  • Exchange Server 2003 Network Consultant Emergency Microsoft Exchange 2003 Upgrade Remote Consulting
  • Exchange Server 2016 Network Companies Recife Boa Viagem, Recife Top Ranked Microsoft Exchange 2010 Network Support Group
  • Exchange Upgrade Consulting Exchange 2003 to Exchange 2010 Upgrade Professionals
  • GIAC Security Audit Consult 24x7 GIAC Security Audit Consultants
  • Gentoo Linux, Solaris, UNIX On-site Support Boa Viagem, Recife Remote Troubleshooting Slackware Linux, Solaris, UNIX Estado de Pernambuco
  • Recife, Brazil On-site IT Support
  • HTML programming Specialist Programming Microsoft Dynamics
  • Help and Support Exchange 2013 Backup and Restore Exchange 2013 Server Technology Consulting

    • Microsoft Outsourcing ISA 2004 Standard Edition Server
    Technical Support Services Microsoft ISA 2004 Server

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    Progent can assist your business to evaluate the many subscription options available with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to build and maintain hybrid solutions that seamlessly combine on-premises and cloud products and services.

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    Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 and on-premises Exchange systems. This allows you to have certain mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of planning, integrating and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is carried out on time and within budget.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver centralized management and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper layer of inspection for incoming email. For outbound email, the local security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.

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    Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, optimizing and fixing SCOM solutions and can provide organizations of all sizes advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can provide fast online or on-premises technical support to help you to fix critical issues detected by Microsoft SCOM 2012.

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    Remote 24x7 network monitoring, proactive alerts, and periodic analytical reporting are vital to maintaining the health of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) technology has progressed so far that companies of any size can afford a level of protection that was previously limited to enterprises. Progent offers a variety RMM solutions delivered as low-cost service packages designed to help your company to identify and resolve a most network issues before they can hurt productivity.

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    Progent's Microsoft engineers offer in-depth expertise in deploying, operating and debugging all versions of Project, Project Server, and Microsoft Project Online and can provide a wide range of affordable online consulting services following proven best practices to help organizations of all sizes to receive all the advantages of this leading platform. Support services offered by Progent include solution planning, software configuration and upgrades, setting up safe collaboration among onsite and offsite users, network optimization, and specialized webinar training classes.

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    ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect information about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can save as much as half of time spent searching for vital information about your network. ProSight IT Asset Management features a common repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you’re planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it.

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    Microsoft System Center 2016 provides major enhancements in the management of hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team offers advanced online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to plan and install a new deployment of Microsoft System Center 2016, expand or tune an existing one, upgrade smoothly from a prior release of System Center, or debug your System Center environment.

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    Microsoft Exchange 2013 incorporates significant improvements to the functionality of Exchange 2010 and introduces important new features as well as a revamped architecture. These enhancements favorably impact vital IT areas including ease of administration, availability, security and compliance, operational costs, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you understand the possible advantages of upgrading to Microsoft Exchange 2013, create a cost-effective test and deployment strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote support and management for Microsoft Exchange 2013.

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    Progent’s Wireless Consulting Services offer a convenient, affordable option for businesses of any size to configure, manage, monitor and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    Progent's expert application designers and programmers can assist your business to build customizations to Microsoft Dynamics GP that address the special needs of your business while retaining the benefits of Windows integration. Progent can also provide expertise with a variety of development technologies that can be utilized to create integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.

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    Cisco's security and offsite access technology for small to mid-size businesses offer a full array of manageable security products to help protect your entire information system. Cisco's VPN product family includes switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's professional staff of consultants includes experienced specialists with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security technologies that align best with your corporate objectives.

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    Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Apple and Microsoft premier experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to collaborate with colleagues who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can collaborate, allowing Mac users to receive and send messages, search the Exchange global address list, import addresses, sync up appointments, and alert fellow workers to meetings with your Exchange account. Progent will make sure that your Exchange Server is properly set up and that WebDAV and Outlook Web Access are working. Progent also can provide customized one-on-one Entourage education.

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    Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the fast development of cutting-edge high-end programs that can provide your company a significant competitive edge. SQL Server features core support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.

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    Progent’s Microsoft certified consultants offer a range of consulting services for Microsoft Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft accounting package and business management tool built, like all Microsoft financial solutions, on the expandable and familiar foundation of Windows technology. Microsoft Dynamics GP 2010, the most recent edition of Microsoft financial products in the Microsoft Dynamics GP/Great Plains family, provides an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP is simple to deploy and integrate, and with its modular design you can purchase only the capability you currently require, with the option to add clients and increase functionality when necessary. Progent’s Dynamics GP/Great Plains Software support engineers can help you install, customize and manage Dynamics GP/Great Plains 2010 as well as earlier editions of Dynamics GP/Great Plains.

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