Fast Phone Help for Recife Pernambuco UNIX or Linux NetworksFor small and midsize companies located in Recife Pernambuco, Progent provides help for computer systems powered by UNIX or Linux or for environments that feature a mix of UNIX-family systems and Microsoft Windows technology. Progent has provided online troubleshooting to businesses in all 50 states in the U.S. (Refer to Progent's customer recommendations). In addition, Progent can furnish the consultation Cisco CCIE network specialists for challenging connectivity problems, plus the assistance of CISA and CISM-certified security consultants to handle advanced security architecture and business continuity planning.

Progent's remote support engineers offer excellent leverage due to the fact that they are equipped with the real-world background and the sophisticated technology to solve the majority of information system problems rapidly. This reduces immediate expenses since solutions require fewer chargeable consulting minutes. Online help also avoids the expense of dispatching an engineer to your office. Your organization saves even more in incidental costs by reducing or avoiding network downtime and associated losses due to business disruption, upset clients, unproductive workers, and de-focused executives.

Progent's pricing policy for remote help is structured to get the most out of your network support dollar. Progent bills per minute for telephone-based assistance, so you are charged exclusively for the services that you receive. Unlike many online service organizations, Progent imposes no service activation surcharge or minimum payments. Progent's one-minute billing unit and clean model for pricing do away with scenarios where fast repairs manage to end up as substantial bills. Progent's penchant for disposing of technical issues quickly translates into your company conserving cash.

Progent's Remote Service Tools
Through years of experience, Progent has fine tuned a collection of optimized tools and proven methodologies that ensure the maximum degree of efficiency for online technical support and troubleshooting for small and midsize company computer networks. Progent provides protected Virtual Private Network support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, Juniper, Netscreen and Watchguard. Protected VPN access permits the consultants of Progent's online support team to link to your company's environment remotely without breaching corporate security.

Progent's proprietary technical support reporting application keeps detailed records describing all support that Progent's clients have been provided. Progent's team engineers have access to the specifics of services rendered to each client by any Progent consultant. This database of issues and resolutions is structured as a quickly searchable proprietary knowledge base that allows Progent's remote technical engineers to share their knowledge company-wide to ensure that the effectiveness of Progent's technical support improves daily. Progent's high-level accreditations and close associations with key technology companies including Cisco and Microsoft permit access to additional massive support knowledge bases and permit priority access to vendors' in-house product engineers with the result that Progent's online consulting experts can arrive at the best resolutions promptly.

Initiate Remote UNIX/Linux, Solaris, or Apple macOS and OS X Network Assistance from Progent
To get started with Progent's phone services in Recife Pernambuco or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have a critical need for network help, go to Immediate Urgent Support.

Phone-based Network Support Services Available from Progent
Progent's phone-based technical support engineers possess advanced credentials in an extensive array of disciplines. This wide range of technical skills allows Progent's engineers to tackle almost any crisis that may occur in a small or midsize business information system. Credentials awarded to Progent support experts in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications owned by Progent service engineers include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), CCVP, CCDA and CCDP.

To provide assistance to clients with multi-platform environments, Progent also offers the support of consultants with high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP network security specialists, and CISSP-ISSAP engineers.

Phone-based services provided by Progent to customers in Recife include:

Special Consulting Services Offered by Progent
Progent offers the skills of seasoned remote consulting experts for contract IT projects that small businesses frequently need. Billing charges for ongoing development or consulting projects are set according to the qualifications of the engineers assigned. Progent's background in these special fields of information technology enables clients to execute critical initiatives within budget and on schedule. Progent's project-based remote engineering solutions include:
  • Help Desk Support
    Progent's Help Desk Call Center support programs for small companies with networks that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Help Desk services, and Call Center process consulting. Progent's Standard Help Desk services are well suited for small businesses who lack the budget to support an internal Help Desk Call Center but who require fast response from an effective Help Desk Call Center with proficient phone support as well as the available expertise to escalate the most challenging problems to advanced consultants.

    Progent’s Help Desk sharing services make it possible for your IT organization to share the load for Help Desk services transparently between your IT team and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progent’s Help Desk sharing service is an advanced support solution built around the leading PSA platform for handling service requests, ticketing, ownership, status tracking, and metrics.

    Progent's Call Center consulting services can support you in building an efficient new Call Center or enhancing your established one, selecting or enhancing Help Desk software products to handle the special demands of your company, or adding temporary online personnel to reinforce your existing Call Center team to handle demanding events like software transitions, mass updates, or installing new applications.

    Progent's Help Desk Call Center staff of seasoned network consultants offers your customers in Recife Pernambuco immediate assistance from a reliable network service group with substantial experience delivering telephone-based support and online repair service for IT systems based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to give the Call Center recognition as a major driver of company performance, and Progent's aim is to fix rather than merely record network problems.

  • Applications Support: Training, Custom Programming, and Troubleshooting
    Progent's Applications Experts Group provides remote professional consulting expertise and education in special application areas such as ERP, MRP, accounting system customization, and CRM. Progent also can provide consulting expertise, custom development, and training for Microsoft business applications such as CRM, Microsoft Project, Microsoft Office Word, and Office Excel. To learn additional information on Progent's expertise, customization, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.

    Progent's Apple Mac experts can nurture the creative components of Macintosh environments by offering phone-based help support and education in imaging, sound, and motion video. Progent's consultants can provide expertise in a range of Macintosh creative tools such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also help you with specific jobs like capturing or digitizing audio or video or establishing an audio/video production lab.

    Remote Network and Server Monitoring Support
    Progent can provide businesses in Recife Pernambuco remote network monitoring services powered by Microsoft Operations Manager IT infrastructure monitoring, customized by Progent to accommodate your business so your network support is proactive and automated. By exposing looming problems before they expand into network outages, automated monitoring can minimize disruptive and costly service failures. Progent can also assist with network monitoring utilities like Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft Windows networks, or environments that support a mix of platforms.

How Your Recife Pernambuco Company Can Contact Progent's Remote Technical Support Experts
To contact Progent about emergency phone-based help with UNIX/Linux, Solaris, or macOS and OS X environments, visit Progent's Urgent Phone-Based Help, call 1-800-993-9400, or visit Contact Progent.

Recife Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Recife metro area.

Onsite IT Consulting
Progent locations in Recife Metro

City Address Phone Link
Recife R. do Futuro, 564, Graças
Recife, PE 52050-005
+55 (81) 4042 9152 Recife Network Support Services

An index of content::

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  • Computer Support Company Consulting Hourly Rate
    Consultant Price Software Consulting Services

    Progent's pricing model is to bill for remote support and on-premises help by the minute. Consequently, you are billed only for received support. Progent does not demand a more expensive rate for off-hours or priority service, and within California or in regions where Progent offers on-premises service, Progent does not bill for travel time except for emergency calls where on-site time is less than four hours. In addition, Progent applies no startup fee and asks no retainer for services delivered during regular working hours. Many service organizations impose substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity avoids big bills for quick fixes so you will not be tempted to permit less critical problems to stay unaddressed.

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    Risk Assessment Network Consulting

    Progent's disaster recovery support and business continuity consultants can show you how to design a disaster recovery strategy in case of an IT network catastrophe. Progent can help you develop a comprehensive disaster recovery plan that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also show you how to build an affordable, high-availability system solution that addresses availability issues involving a wide range of network technologies and processes.

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  • Recife, Brazil Outsourcing Microsoft and Cisco Authorized Expert Recife-Espinheiro Tech Outsourcing
  • Relocation Consulting Services Professional Sarbanes Oxley Compliance
  • Remote Consulting Macintosh OSX Macintosh OS X Support
  • Ubuntu Linux, Sun Solaris, UNIX Network Consultant Recife, PE
  • Remote Microsoft Small Business Server 2008 Specialists Technical Consultant Microsoft Windows SBS
  • Remote SQL Server Analysis Services Computer Consulting SQL Server 2014 Performance Tuning Support and Help

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    Progent's Power BI experts can assist you to design, install, manage, update or troubleshoot your Power BI solution. Progent can also help you to prepare your target data for Power BI visualizations. Progent can show you how to implement and manage an onsite, cloud based, or hybrid environment for Power BI.

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    City Government Consulting Services

    Progent has extensive experience delivering a broad range of online network consulting and urgent repair services to local governments and school districts throughout the United States. Progent is one of the industry’s pioneers in providing expert online network support and has delivered network support to organizations in all 50 states. Remote support saves travel expenses and solves issues more quickly than onsite support.

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  • Consulting Services Microsoft Windows Server 2012 R2 Essentials
    Windows Server Essentials Security Engineer

    Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that allows small organizations to make the move from the older physical on-premises datacenter to the modern hybrid computing model that includes both local and cloud-hosted resources. Progent's Microsoft-certified consultants can provide cost-effective remote consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can assist you to assess the potential productivity and cost benefits of moving to Windows Server Essentials and implementing a hybrid local/cloud design for your network environment. Progent can provide comprehensive project management so you can design and carry out an efficient move to Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud applications and services. Progent can also provide continuing consulting, technical support, and customized training.

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    Windows Server 2016 Storage Replica Online Technical Support

    Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to design a disaster recovery solution based on Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using commodity equipment, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, affordable creation of a failover cluster quorum witness.

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  • Network Services Monitoring Support and Setup
    Automatic Network Topology Mapping Consulting Services

    Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map out, track, enhance and debug their networking hardware like routers and switches, firewalls, and access points plus servers, printers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, copies and manages the configuration of almost all devices on your network, monitors performance, and generates notices when potential issues are discovered. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off common chores such as network mapping, reconfiguring your network, locating devices that need critical updates, or isolating performance problems.

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    Progent's pricing policy is to bill for remote support and on-site visits by the minute. Consequently, you are billed just for delivered services. Progent does not impose a higher rate for off-hours or urgent support, and inside California or in regions where Progent offers in-person service, Progent does not bill for travel time except for urgent support where on-site work is less than four hours. Also, Progent applies no minimum fee and requires no retainer for support services delivered during regular business hours. Many support firms demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids large invoices for fast solutions so you won't be tempted to permit less critical problems to fester.

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    Microsoft Forefront TMG 2010 Computer Engineer

    Microsoft Forefront TMG 2010 builds on the powerful security technologies of Internet Security and Acceleration Server 2006 and provides a centrally managed web gateway that acts as a single-server solution for an array of security functions such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, reputation services, VPN management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security logging and reporting features, allows customized reporting powered by Microsoft SQL Server, works with Active Directory to simplify authentication, and can be operated as a virtual server to lower expenses and improve availability. Progent's Microsoft-certified consultants can help your company to design and execute pilot and production deployments; integrate Forefront Threat Management Gateway with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint; install Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and provide continuing support and repair services. Progent can also help you to upgrade economically to Forefront Threat Management Gateway 2010 from any version of ISA Server.

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  • Specialist Microsoft Windows 7 Evaluation IT Consultants Microsoft Windows 7 Migration
  • Specialist Solaris Solaris Technology Consulting Services
  • Sun Solaris Upgrade Consulting UNIX Upgrade Help
  • Slackware Linux, Sun Solaris, UNIX Setup and Support Recife, Estado de Pernambuco
  • Support Services Windows Server 2016 Information Assurance Microsoft Experts Windows Server 2016 Health Service Online Consulting
  • IT Services Slackware Linux, Sun Solaris, UNIX
  • Symantec Security Security Certification 24-7 Symantec Security Cybersecurity Organization

  • Online Help BDR and Business Continuity Solutions
    After Hours ProSight Hybrid Cloud Data Backup Services Online Support Services

    ProSight Data Protection Services offer small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates your backup processes and enables fast restoration of vital data, applications and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical information.

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  • Systems Management Server Support and Setup 24-Hour SMS 2003 Upgrade Online Technical Support
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  • Technology Consulting Services Microsoft Exchange Network Engineer Exchange 2000 Server Upgrade
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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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  • Top Computer Engineer SQL Server 2014 Cardinality Estimation SQL Server 2014 AlwaysOn Availability Groups Consulting
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  • Top Quality Professional Microsoft Teams with OneDrive Microsoft Teams PSTN integration Engineers

  • SCDPM 2012 Deduplication Computer Consulting
    SCDPM 2012 and SQL Server Specialist

    Progent's Microsoft-certified consultants offer remote or in-person support to assist businesses of any size to design, implement, manage, and repair a backup solution built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier versions of Data Protection Manager or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud, or hybrid environments. Progent offers as-needed help for resolving particularly stubborn issues, or comprehensive project management services. Progent can also help you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.

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  • VirtualPC for Apple Mac Network Consultants Windows Virtual Desktop for Mac Computer Engineer

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    Progent's Apple Mac experts can promote the creative facets of Macintosh environments by providing help services and education in imaging, sound, and video. Progent's support professionals offer expertise in a range of Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post production facility.

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  • Emergency Computer Consultant System Center 2016 and NetApp Integration
    Computer Engineer SCCMM 2016

    Small to middle size companies can now get all the benefits of Operations Manager and also have quick access to Progent’s Microsoft Premier IT support professionals. With Progent's economically priced IT support packages, small organizations can choose a basic Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to offer small business networks enterprise-class availability, security, and performance.

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  • Windows Server 2012 R2 Configuration Manager Network Engineer Windows Server 2012R2 Storage Spaces Online Troubleshooting
  • Windows Server 2012 R2 Hyper-V Virtual Switch Specialists Top Windows 2012R2 Consultant Services
  • Windows Server 2016 Software Load Balancing Online Troubleshooting 24 Hour Windows Server 2016 Stretch Clusters Online Support Services
  • Windows Server 2019 Online Technical Support Boa Viagem, Recife Windows Server 2012 R2 Onsite and Remote Support Recife
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  • SCDPM 2012 and SharePoint Network Consulting
    SCDPM 2012 and Windows Server 2012 IT Consulting

    Progent's Microsoft-certified consultants offer remote or onsite support to assist businesses of any size to design, implement, administer, and troubleshoot a backup/recovery system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier versions of SCDPM or from a different backup platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid datacenters. Progent can provide occasional support for fixing particularly challenging problems, or comprehensive project management services. Progent's consultants can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery plan.

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