Desktop Support Services
Remote Desktop, Laptop, and Smartphone Integration
It is becoming increasingly common for traditional desktop applications to be run far from the office that has all the desks. Off-site workers with desktop PCs and laptops now expect the same user experience that they would have if they were physically at the office. Mobile workers with smart phones are becoming dependent on the ability to run email or web-based applications on their handheld devices. To stay productive, off-site workers require secure, dependable, and fast access to corporate applications and data regardless of the computing device they are using. Progent's remote access and wireless synchronization specialists can help you design and configure connectivity solutions for remote desktops, notebooks, and smart phones so they integrate tightly with your business network, allowing you to optimize the productivity of your off-site workforce.
Cisco VPN Solutions for Remote Desktops and Laptops
A Virtual Private Network (VPN) is a special tunnel through a standard Internet connection that provides highly secure and seamless access between your office network and a remote computer or network. VPN offers an off-site user a computing experience that is virtually identical to working at a desktop in the main office. Progent can help you select, configure, and manage VPN solutions from Cisco, the leading provider of VPN technology, that meet your operational needs and budgetary limits. Progent's Cisco certified VPN consultants can help you integrate any of Cisco's connectivity options, endpoints, and platforms.
Cisco provides a variety of hardware and software products for creating VPN solutions to connect remote desktops securely to your corporate network. Cisco head-end hardware products to support VPN connections include VPN concentrators, IOS routers, Adaptive Security Appliances, and PIX firewalls. Cisco's VPN Client software allows remote desktops to communicate with these hardware devices using IPsec VPN tunneling, and Cisco's Easy VPN Server software allows you to preconfigure a client's access policies so that connecting new remote desktops is almost instantaneous.
Smart phone Integration and Synchronization
Progent can help you integrate and manage the latest smart phones including BlackBerry devices, Apple iPhones, PDAs powered by Windows Mobile, and handsets based on Google's Android platform. Progent can help you set up a secure and robust network infrastructure to give authorized smart phone users easy access to email and other critical applications, and Progent can provide troubleshooting support for synchronization problems and wireless activation issues. Progent can also help you centralize and simplify the management of smart phones to reduce the workload of your IT staff.
Apple iOS, Google Android, and Windows Smart Phones and Tablets
The universal adoption of network-attachable smart phones has brought about the BYOD (Bring Your Own Device) revolution that has forced businesses to change their model for networking computing. In many cases IT services staffs lack the bandwidth to keep up with the demands of mobile users for integration services and troubleshooting. Support teams that were accustomed to manage clients with a desktop and possibly a laptop now have to deal with the complexity of managing Apple iOS, Google Android, Windows, and BlackBerry smart phones and tablets. Even if head count has remained stable, the effort required to support a single client has increased significantly. Problems with smart phone activation and deactivation, device reassignment, desktop synchronization, and policy-compliant security have become commonplace and distract IT managers from carrying out other tasks required to keep the information network productive.
Progent's smart phone integration experts offer cost-effective remote troubleshooting and consulting services including iPhone and iPad integration and Google Android smartphone support to help businesses get control over smart phone support and management. Progent can help you resolve individual issues as they occur or design a comprehensive strategy for maintaining a mobile workforce and enforcing the same access and security policies that apply to remote desktop and laptop users. Progent's Microsoft Exchange consultants can help you configure legacy versions of Exchangeto support smart phones efficiently, or provide Microsoft Exchange 2019 migration expertise or Exchange Online migration support so you can benefit from advanced support for smart phone integration. Progent's certified security engineers can assist you with a variety of security and compliance issues such as user authentication, encrypted data communications, rights management, and VPN tunneling.
Blackberry from Research In Motion
BlackBerry mobile smart phones from Research in Motion are one of today's most successful solutions for maintaining anytime-anywhere connectivity to messaging, scheduling, web-based programs, and other vital business information. As the sophistication of small company networks has expanded, and as the need for enterprise-class protection, reliability, and recoverability has become the norm for businesses of any size, effective integration and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small organizations often resort to outside support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-qualified consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the requirement for an internal BlackBerry solutions specialist and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, coupled with Progent's efficient online service delivery capabilities, gives small businesses a budget-friendly solution for incorporating RIM BlackBerry products productively into their IT network.
Progent's consultants can help your business with Microsoft SQL Server integration and Microsoft Exchange Server setup so that your database and email systems operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, set up streamlined administration tools to help you track and administer BlackBerry smart phones across your company, recommend security policies that are right for your company, customize mobile applications, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored rapidly and safely.
Contact Progent for Integration Help for Remote Desktops, Laptops, and Smart phones
To find out how Progent can help you with remote desktop and smart phone connectivity, call
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Consultant Services Microsoft 365 Excel
Microsoft 365 Excel Consult
Progent's certified Office Excel and Office 365 Excel consultants offer a broad variety of remote services to help your organization to plan, program, test, install, administer, and troubleshoot business applications powered by any release of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can assist you to move your legacy Excel solutions to the latest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and resolve compatibility problems between various releases of Office Excel. Progent offers as-needed help to organizations who need a quick fix to a stubborn issue associated with Office Excel and Progent can also provide comprehensive project management support for upgrading or creating mission-critical applications built on Office Excel. Progent's affordable online training classes for Office Excel can be custom tailored to meet the needs of individuals or teams.
IT Consultant ProSight Reporting Ticketing
ProSight Reporting Remote Infrastructure Management Network Consultant
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Exchange 2019 Configuration Online Support
Exchange 2019 O365 Integration Integration Support
Progent can help your organization in any facet of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; planning high availability architecture for a local, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Hyper-V virtualization; configuring HLB; setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook.
Ubiquiti UniFi WiFi network Consultancy
Services Ubiquiti UniFi switch
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi appliances installed throughout multiple sites with any number of access points can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent can provide the skills of veteran wireless consultants who can assist your organization to assess the benefits of UniFi technology for your business and assist you to plan, deploy, manage, and troubleshoot your UniFi solution.
Network Security Protection Bulletins Computer Security
IT Security Alerts Security Firms
This page includes current information on cybersecurity threats, patches, and best practices. Contact Progent if your organization needs help securing your network against the latest IT security threats.
DotNET Framework Programming Companies
.NET Linux Contract Programming Firm
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development system and can build or update .NET applications quickly and at low cost.
Consult VMware Hy7brid Cloud
Specialist VMware vCloud Suite
Progent can provide the support of a certified VMware VCDX expert to help your organization design, configure, manage and troubleshoot VMware vSphere and vCloud-based virtualization solution for local datacenters, private and public clouds, or hybrid cloud deployments. Progent offers advanced knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent offers extensive experience of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud Suite used for managing private and hybrid cloud solutions that provide high uptime, data security, and application mobility.
Consulting for IT Service Providers Remote Consulting
Expertise for IT Service Providers Remote Technical Support
Progent's Support for IT Service Organizations lets you take advantage of Progent's information technology engineers while retaining your own service brand as a transparent extension of your network services team.
Windows Server 2016 High Availability Consulting
Windows Server 2016 Multi-domain clusters IT Consultants
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to plan and deploy a DR solution built around Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, affordable creation of a stretch cluster quorum arbitration point.
Remote Windows, UNIX, Solaris Integration
Solaris with Windows Services
If you are developing UNIX or Linux applications on a network that has MS Windows-based servers, PCs, and office applications, Progent can provide comprehensive IT outsourcing that allows you to concentrate on your area of high-value know-how while avoiding the constant distraction of managing your company information system. By using automated server monitoring and by providing remote and in-person support as your business needs it, Progent represents an economical way for maintaining an information system that features high dependability, security, and efficiency. Progent's developer assistance services include full-service it outsourcing, virtual server infrastructure, online and in-person service and troubleshooting, network monitoring, and Contact Center services.
Top Rated .NET C# Development Companies
Coding .NET Linux
If you want to update your production web site, create internal websites for applications such as HR or employee training, design a high-impact web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can supply skilled and proven web designers. Progent's consultants can also show you how to build and manage a secure, robust server and communications infrastructure, including remote and wireless access, to run your web tools.
Largest Microsoft Remote Technical Support SCCM 2016 Troubleshooting
Open Now On-site Support SCCM 2016 MDM
System Center Configuration Manager 2016 automates application and device provisioning at scale, simplifies security and compliance settings management, keeps track of network resources, protects against corporate data leakage, provides health monitoring, allows safe end-user self service, and delivers a common point of control for administering multi-OS networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration experts can help you with any facet of designing, implementing, operating and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid environments.
CRISC Cybersecurity Consultants
Risk Monitoring Technical Support Services
Progent's disaster recovery support and business continuity engineers can help you create a disaster recovery plan in case of an IT system disaster. Progent can show you how to define a complete disaster recovery strategy that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified professionals can also help you create an affordable, high-availability network solution that takes into account availability issues covering a broad range of network technologies and processes.
Exchange 2019 Remote Troubleshooting
Exchange Server 2013 Computer Consulting
Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and maintaining email solutions for companies in the and throughout the U.S. Progent offers affordable Microsoft Exchange Servers consulting support to make sure that your email environment offers protection, high uptime, easy access for remote and wireless users, efficient management tools, and seamless integration with telephony. Progent provides expertise and support services for Microsoft Exchange 2016, Microsoft Exchange 2013, Exchange 2010 Server, Microsoft Exchange 2007, Exchange 2003, and Exchange 20000 Server. Progent can also assist small or mid-size companies to migrate to Microsoft Exchange 2016 Server or Microsoft Exchange 2013 Server.
Ubiquiti UAP-AC WiFi access point Consult
Ubiquiti's U6 PRO WiFi access points Consultancy
Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and switches. UniFi devices running across multiple venues with any number of APs can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, optimization, debugging, monitoring, and reporting. Progent offers the expertise of veteran wireless professionals who can help you to determine the benefits of Ubiquiti's UniFi products for your environment and help you to plan, deploy, manage, and troubleshoot your UniFi solution.
Catalyst 9100 Series AP Management Online Support
Catalyst 9164 Access Point Technical Support
Progent's Cisco-certified Catalyst 9100 Series 802.11ax AP experts offer affordable online and onsite support for Catalyst Wi-Fi 6 wireless access points.
ransomware business recovery Professional
Phobos ransomware hot line Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Engineer wireless IP phone integration
Consulting Wi-Fi VoIP phone integration
Cisco's wireless IP phones are industrial-grade wireless devices designed for professionals who are on the move within campus, warehouse, health-care or other venues where IT management requires user endpoints that provide more control, data security and durability than is possible with the Bring-Your-Own-Device mode of mobile communications. Creating solutions with Cisco's wireless VoIP phones usually demands that IT teams configure and fine tune numerous components of your wireless infrastructure such as wireless access points, switches, wireless LAN controllers, and network management software. Progent's Cisco-certified experts offer remote and on-premises assistance to help you build and administer a Cisco wireless VoIP phone solution by providing services that range from troubleshooting the set up of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.
Hornetsecurity Altaro VM Backup Professional
Hornetsecurity Altaro VM Backup and Hyper-V Support and Help
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud architectures and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of online or on-premises consulting services to assist you to plan, install, optimize and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup software.
Engineers Solaris with Windows
UNIX with Windows Professional
If your business has a UNIX or Linux network or a multi-OS network, Progent's CISA and CISSP-certified consultants can assist your whole enterprise in a broad array of security topics including security management procedures, security architecture and models, access management systems and methodology, software development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery planning. CISA and CISM stipulate the basic competencies and international standards of performance that network security managers are required to master. These certification provide IT management the confidence that consultants who have earned their CISM or CISSP certification have the experience and knowledge to deliver effective security management and engineering help.
ProSight Remote Ransomware Monitoring Consulting Services
24x7 Consultancy NotPetya ransomware protection and recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior analysis tools by SentinelOne to defend endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely escape traditional signature-based AV products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to automate the entire malware attack progression including protection, identification, containment, remediation, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks.
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