PC Desktop Support Services
Remote PC Desktop, Notebook, and Smartphone Support
Additional Topics of Interest
Hyper-V 2016 Security and Compliance Remote Support
Windows Hyper-V 2016 Containers Network Consulting
Windows Hyper-V 2016 incorporates core features first developed for and proven on Azure, one of the world's largest public clouds. This significantly improves the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving security, availability, expandability, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your business, set up test systems to confirm the ability of Hyper-V 2016 to run your vital applications, plan an efficient network topology for a cloud-based or hybrid deployment, develop and execute a non-disruptive upgrade strategy, train your IT management and technical support personnel, and provide ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 investment gives you maximum business benefit.
Immediate Support and Integration Dynamics GP Software
Dynamics GP Great Plains Software Online Support
Dynamics GP/Great Plains 2010 accounting is a comprehensive business management and analytics platform that integrates data and processes throughout your company, interfaces seamlessly with other solutions, and brings together employees, customers and suppliers unrestricted by time or place. Designed for small to mid-size companies, Microsoft Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide capability for accounting, management reporting, project management, inventory and order processing, eCommerce, HRM, customer relationship management, field service, manufacturing, retail, and online business services. Progent can show you how to install and manage a reliable, protected computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains professionals to help your business benefit from the full power of Dynamics GP/Great Plains 2010.
ProSight Remote Desktop Management Help and Support
24/7 ProSight Windows Desktop Management IT Services
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating efficiently by tracking the health of critical devices that power your network environment. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT personnel and your assigned Progent consultant so that any looming problems can be addressed before they have a chance to disrupt productivity.
Exchange 2013 Server Engineer
Exchange 2013 In-Place Hold IT Consulting
Exchange Server 2013 incorporates significant enhancements to the functionality of Microsoft Exchange 2010 and introduces powerful new features as well as a redesigned architecture. These improvements favorably impact key facets of IT such as manageability, high availability (HA), security and compliance, operational costs, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can help you evaluate the possible business benefits of upgrading to Exchange Server 2013, create a cost-effective test and deployment plan, and educate your IT team to maintain your Exchange Server 2013 environment. Progent can also provide ongoing remote support and management services for Microsoft Exchange 2013.
Microsoft ISA Server 2006 On-site Support
On-site Support Internet Security and Acceleration Server 2006
Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet resources while enabling increased productivity by making these resources available to authorized remote users. ISA Server 2006 can protect corporate applications, services, and information across all network layers with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-premier ISA Server consultants can show you how to design, deploy, configure, and maintain Internet Security and Acceleration Server 2006 on your system so that your company achieves a smart and economical combination of protection, convenience, and speed.
SCCM 2007 Troubleshooting Consultants
Configuration Manager 2007 Integration Services
Progent's Microsoft-certified consultants can help your business to support System Center 2007 Configuration Manager to streamline administration, improve security and compliance, and boost worker output by ensuring that critical applications stay up to date, tracking licensing, and monitoring resource usage profiles so you can make smart purchasing decisions. When your organization is ready to upgrade your SCCM 2007 configuration management ecosystem, Progent can help you to plan and carry out an efficient move to System Center 2012 Configuration Manager.
Microsoft 365 Single Sign On Support Services
Microsoft Experts Remote Technical Support Microsoft 365 authentication
Microsoft 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and other Exchange components to lower capital costs and management hassle. You can use Exchange Online to run all your mailboxes, or you can run a hybrid solution that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly online support to help your small businesses to assess the benefits of Exchange Online, plan a network topology that aligns with your functional requirements and budget, implement an efficient move from your existing Exchange organization to one that incorporates Microsoft 365 Exchange Online, train your management staff and users, and provide ongoing consulting and troubleshooting.
ProSight Infrastructure Monitoring Specialist
Automatic Network Topology Diagrams Network Consulting
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to diagram, monitor, reconfigure and troubleshoot their connectivity hardware such as routers, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology maps are kept updated, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when potential issues are discovered. By automating time-consuming management activities, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, finding devices that need critical updates, or resolving performance problems.
Apple iPad and Windows integration Consultants
Apple iPhone and Windows integration IT Consulting
Progent's support specialists in Mac and Microsoft Windows technology can show you how to integrate Apple Macintosh and Windows systems into cohesive environments with resource sharing and workgroup functionality. Enabling efficient co-existence among a variety of servers and workstations powered by Apple Mac OS and Windows calls for broad knowledge of and background with Apple Macintosh and Windows technology. Progent's experience in Microsoft and Macintosh consulting makes it possible to offer expert assistance to companies that depend on these platforms to keep their competitive edge. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads with your Windows network.
Windows 2008 R2 Computer Consultant
Open Now Microsoft Windows 2008 R2 Support and Integration
Microsoft Windows Server 2008 represents a major advance in making IT systems more secure and fault tolerant, easier to virtualize and administer, faster, and able to provide a better environment for web publishing. Progent can assist your company get the most from the enhancements built into Microsoft Windows Server 2008 by delivering certified consulting, technical support, training, staffing, monitoring, and security engineering services.
IT Consultants Consulting for IT Service Providers
Consulting for Service Firms Consultant
Progent's Support Program for IT Service Firms lets you take advantage of Progent's information technology engineers while retaining your own service brand as a seamless extension of your network consulting staff.
Clustered Windows Server 2012 R2 IT Consulting
Microsoft Windows Server 2012 R2 Clusters Technical Support
Progent's Microsoft-certified failover clustering consultants can help businesses to evaluate the advantages of utilizing Microsoft Windows Server 2012 clustering to build an advanced fault-tolerant/disaster recovery strategy, assist your organization to plan and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and technical support for failover clusters that include physical servers or virtual machines, and help you to streamline the management of failover clusters.
Data center Monitoring Configuration
Microsoft SCOM Migration On-site Technical Support
Progent's Microsoft-certified consultants have more than a decade of experience planning, implementing, optimizing and fixing System Center Operations Manager environments and can provide companies of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability needed to monitor your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs based on best practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or on-premises technical support to help you to remediate critical issues detected by SCOM 2012.
Microsoft Access scripting Contract Programmer
Technology Professional Microsoft Access
Progent offers cost-effective remote consulting services for all editions of Microsoft Access including Access desktop and Access Web App and can provide expert help for application development, database migration, performance optimization, BI reporting, and troubleshooting. Progent also can provide custom webinar classes for Office Access programming and database administration.
An index of content::
Cisco Certified Co-managed Service Desk Costs Technology Consulting Services
Emergency Extended Help Des Cost Savings Computer Consulting
Progent's Helpdesk outsourcing and co-sourcing service programs help businesses to cut costs and enhance productivity.
Cisco VoIP Phones and Cisco Unity Support and Help
IP Communications Consulting Services
Progent's Cisco VoIP phone and video IP phone experts can assist your business to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from legacy VoIP devices to the newest media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, previously named CallManager, or with Unified Communications Manager Express (CME) to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Unified CM apps such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's consultants can provide support with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, deploying ISR routers with CUBE VoIP networking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Capacity Planning Test Lab Consulting Services
Professionals network evaluation Lab
The Progent Test and Training Lab at the QTS Data Center can be used for testing line-of-business applications, developing efficient migration procedures, assessing and optimizing performance, planning or validating business continuity solutions, mitigating compatibility issues, and establishing training systems for the latest technologies. For Progent clients without adequate in-house resources to assemble proper pilot systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep critical network initiatives on schedule.
SQL Design
Microsoft SQL Server Application Consultants
SQL Server 2005 delivers powerful, familiar tools to IT experts and network users, lessening the complexity of designing, integrating, administering, and using enterprise data and analytical applications in environments ranging from mobile devices to corporate data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and broad knowledge in planning and deploying data-driven, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Azure and SQL Server integration Consultants
Azure and SharePoint integration Specialist
Progent can assist small businesses to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce equipment investments. Azure offers a wealth of cloud services and Progent can help you to understand the benefits and restrictions of various cloud computing models supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and network infrastructure and make sure that you sidestep the typical errors small organizations make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN connections and to manage Apple iOS devices and Android smartphones and tablets.
Dynamics GP SmartList Designer Consult
Dynamics GP SSAS Engineers
Microsoft Dynamics GP/Great Plains software includes analysis and reporting features that allow you to track all business processes, sales and expenses, and market trends with built-in drill-down, query, and reporting functions. Progent's Dynamics GP reporting support expertise can help you create reports that let you analyze your business more completely, converting uncooked data into valuable business information. Progent is able to enhance your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and programming experience with VBasic, XML and other development environments in order to deliver custom business application development and eCommerce solutions that integrate transparently with Dynamics GP.
Consulting for Service Providers On-site Support
IT Services for Service Firms Remote Support Services
Progent's Reseller Program for IT Service Firms lets you use Progent's information technology engineers while retaining your own service brand as a seamless extension of your IT consulting team.
VMware Site Recovery Manager Testing Consulting
Immediate VMware vRealize Automation vRA Consulting Services
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and test a consistent runbook for recovering applications and services rapidly after an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also allows transparent testing for disaster recovery, updates and fixes and can generate reports to confirm complete service restoration, validate Service Level Agreements and demonstrate compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to help you to design, configure, test and administer a disaster recovery system based on VMware Site Recovery Manager.
Small Offices Computer Consultancy Firms
Small Office System Consulting Services
Progent provides the services of Microsoft and Cisco-Certified IT consulting experts to show customers affordable ways to help businesses maximize the value of Microsoft and Cisco technology. For networks that range from small offices to nationwide corporations, Progent's network consultants can show you how to enhance your information system's e-mail architecture, protection, availability, throughput, and network management.
Dynamics NAV Application Consultants
Dynamics NAV Application Consulting
Progent offers remote and onsite configuration, upgrade, application development, reporting for Microsoft Dynamics 365 Business Central/NAV.
West Virginia Information Technology Consulting Companies
Oklahoma On-Call Services
If your company does not require immediate online support but expects to need assistance with your network soon, you can conserve time and money and guarantee that the right IT skill will be ready when you need it by contacting a Progent sales agent and signing up as a client. For details, phone 800-993-9400 or email information@progent.com.
Check Point UTM-1 Edge Security Contractors
Check Point NGFW Firewalls Network Security Evaluation
Progent's Check Point consultants can help you choose and deploy Check Point Firewall and VPN software and appliances based on Check Point's technology to offer an affordable and efficient security solution for your information network. Progent can also show you how to configure other Check Point products including Check Point ZoneAlarm and Check Point Series 80 appliances with security solutions from other suppliers and offer a single stop for on-going technical support, maintenance, education, and design expertise.
Skype for Business and Call Analytics Technology Professional
Skype for Business and SQL Server Specialist
Lync Server 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both IP-based and public switched telephone network calling. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange Server, SharePoint and Office or cloud-based Microsoft 365 and streamlines administration through integration with Windows AD. Lync 2010 can also cut expenses by eliminating VoIP equipment and subscription fees, PBX gear, or legacy teleconferencing solutions. Progent's certified unified communications experts can provide online and onsite support to help your company to maintain and troubleshoot your existing Lync Server 2010 deployment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist your organization to design and execute a smooth Skype for Business migration or a migration to Microsoft Teams.
Network Training
Server One-On-One Training
Progent is committed to information transfer from Progent's support experts to clients. By educating clients to deal with problems that are within their comfort zone, Progent is able to focus on delivering high-value services where Progent faces few competitors. Medium-size businesses who utilize trusted freelance consultants or who maintain internal IT personnel benefit when Progent transfers information about critical technology and tested methodologies to make their IT environments more reliable, secure, and efficient.
System Center 2016 and NetApp Integration IT Consultant
System Center 2016 and Operations Management Suite Technical Support Services
Progent has over two decades of background deploying, maintaining and troubleshooting the core platforms included with Microsoft System Center and can assist you to plan, install, support, and fix your Microsoft System Center ecosystem to maximize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent can help you to migrate to the current edition of Microsoft System Center from a previous one or from a third-party datacenter management platform to deliver the advantages of best-in-class deployment, centralized management, security and compliance, plus infrastructure and critical application performance monitoring.
Flexential Internet Data Center Consultant
Flexential Data Center Professionals
Progent utilizes the Flexential Tampa data center primarily to deliver private cloud hosting services. Progent maintains a group of IT experts based in the Tampa area, and Progent also offers online expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and senior disaster recovery/business continuity preparedness experts. Progent can also assist you to plan and carry out a move to the Flexential data center by providing services like planning system configuration, specifying hardware components, system configuration and validation, debugging, setting up remote network management, and training your IT staff.
Azure and SCDPM integration Consultants
Microsoft Azure Backup Development Companies
Progent can assist small businesses to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify network management and reduce hardware expense. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud computing architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure you avoid the typical mistakes small organizations make when moving to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN connections and also to integrate Apple iOS devices and Android smartphones and tablets.
Cluster Server Windows 2012 Online Help
Windows 2012 R2 Clustering Consultant Services
Progent's Microsoft-certified failover clustering experts can help you to assess the benefits of deploying Microsoft Windows Server 2012 failover clustering to build a powerful fault-tolerant/disaster recovery solution, assist your organization to design and install a Windows Server 2012 system, provide online and on-premises consulting services and technical support for failover clusters that include physical servers or virtual ones, and show you how to automate the management of clustered servers.
SonicWall NSA 9650 Firewall Security Consultancies
24x7 information Systems Audit SonicWall Capture ATP
Progent's certified SonicWall firewall experts can show you how to configure, manage, and update SonicWall firewall appliances including the newer SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security consultants can help you incorporate SonicWall firewalls into a complete network protection plan and build protection into your corporate processes.
Troubleshooting VPN
VPN Integration
Cisco's security and offsite access solutions for small to medium sized companies represent a complete array of manageable protection products to help protect your entire information system. Cisco's VPN line includes switches, firewalls, and Virtual Private Network solutions. Progent's expert staff of consultants includes field-proven engineers with Cisco's CCIE and CCNP qualifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco protection solutions that fit most closely with your corporate objectives.
Flexential Internet Data Center Professional
Flexential Internet Data Center Consult
Progent utilizes the Flexential Tampa colocation center mainly to deliver private cloud hosting services. Progent has a team of network experts based in the Tampa area, and Progent can also provide remote support from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior disaster recover planning experts. Progent can also help your business to plan and implement a move to the Flexential facility with services like planning system configuration, specifying hardware components, system setup and validation, troubleshooting, streamling online network management, and educating your network staff.
Outsourcing Technical Support Massachusetts
Cisco Certified Experts IT Outsourcing Firms Florida
Progent's Technical Response Center offers nationwide extended hours remote support for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts provide after-hours telephone support and remote direct network access to troubleshoot and repair network problems rapidly and economically. The scope of technical expertise represented by Progent's team of country-wide service professionals makes it possible to escalate even the toughest problems to appropriate specialists as needed. For urgent problems, the TRC tries to answer your call for service within one hour.
Windows Server 2016 Disaster Recovery Support Outsourcing
Online Support Windows Server 2016 VM Load Balancing
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting to assist businesses of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.
Virus Protection Technology Consulting Services
Remote and Mobile Email Access Technical Support Companies
Progent's Microsoft-certified consultants have 20 years of experience providing electronic messaging and unified email/telephony solutions for businesses. Progent provides affordable Microsoft Exchange Server consulting services to strengthen email security and virus protection, achieve fault tolerant email, and implement remote and wireless email access. Progent's Microsoft Exchange help and support services can aid you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Email software such as Microsoft Exchange 5.5 to Exchange Server 2010.
Microsoft Windows 8.1 Evaluation IT Consulting
Windows 8.1 Migration Information Technology Integrators
Progent's Microsoft-certified experts can deliver a range of network consulting services to assist companies of any size to install, administer, and troubleshoot IT systems that include desktops, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For larger organizations, Progent's senior project management consultants can assist to create test environments to evaluate Windows 8.1 and develop and manage Windows 8.1 deployment projects following leading practices.
Solaris Consultancy
Small Business Computer Consulting Companies Solaris
Progent's UNIX family support services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience provides you with a convenient single consulting firm to show you how to create and manage a protected and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE, Debian-GNU and Mandrake.
Cisco Security Computer Support
Cisco Access Point Networking Companies
Progent can assist your organization to deploy Cisco's infrastructure products to create a solid foundation for your local, private cloud, or hybrid-cloud data center and streamline operations in vital areas including resource consolidation, security and compliance, versatility, availability, and recoverability.
24-7 Remote Consulting Windows 11 and Android
Windows 11 Installation Remote Technical Support
Progent's Windows 11 consulting experts offer a variety of services to support Windows 11 including cloud and hybrid integration, mobile device management, telecommuter connectivity, data and identity security, streamlined provisioning, and Call Center support services.
Security Protection Bulletins Firewall Configure
24-7 Critical Security Alerts Compliance Audit
This page includes the latest updates on cybersecurity threats, patches, and best practices. Call or email Progent if you need assistance protecting your system against the latest IT security threats.
Best On-site Technical Support UC560
24 Hour Online Help Cisco VoIP Phones and Jabber
Progent's Cisco-certified IP phone and video IP phone experts can help you to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from discontinued VoIP products to the latest HD media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Cisco Unified CM Express (CME) to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps like Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent's consultants can deliver support with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying Cisco ISR routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco SRST systems for survivability.
PXE evaluation Lab Specialists
network evaluation Lab Professionals
Progent's Test and Training Lab located at the QTS Internet Data Center is available for piloting mission-critical applications, creating efficient system upgrade procedures, assessing and tuning performance, designing or verifying business continuity strategies, mitigating compatibility problems, and establishing training environments for new technologies. For Progent customers who lack sufficient in-house resources to configure effective test systems, the lab reduces capital costs and engineering risk while keeping vital IT projects on schedule.
Microsoft SQL Consulting
Microsoft Expert MS SQL Server Integration Firm
Microsoft SQL Server 2005 delivers powerful, standardized tools to computer professionals and network users, lessening the complexity of designing, deploying, administering, and using company information and analytical programs on platforms ranging from mobile devices to enterprise data systems. The complexity and integration demands of Microsoft SQL Server 2005 require a network consulting firm with real-world expertise and wide knowledge in planning and deploying information-based, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Small Business WAP131 Support and Setup
Small Business WAP500 AP Technical Support
Cisco's Small Business family of APs are Linux-powered units intended as entry-level wireless APs for light workloads. Progent's Cisco CCIE-certified wireless infrastructure experts can provide online or on-premises integration and debugging support to help your organization to plan, implement, update, tune, administer and troubleshoot Cisco Small Business Wi-Fi access point deployments of any scale or architecture.
Cisco ASA firewall VPN Information Technology Consulting
Firesight Integration Support
Progent's certified Cisco IT security consultants offer high-level PIX and ASA Firewall consulting services covering architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to scalable enterprise-level appliances, Cisco PIX and ASA Firewalls offer advanced security, high throughput, and excellent availability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built operating system, minimizing possible OS-specific security holes.
On-site Support ISA 2006
Largest Internet Security and Acceleration Server 2006 Consultants
ISA 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, virtual private network, and web caching solution for protecting the Internet-facing networks of any organization against a broad variety of attacks. Progent's Microsoft Internet Security and Acceleration Server experts can help you plan, cost-justify, test, implement, configure and support the any edition of ISA Server on your information system.
Ryuk ransomware recovery Technology Professional
Nephilim ransomware recovery Consult
Progent's ransomware experts can assist you to evaluate your ransomware defenses, monitor and guard your IT environment, help with settlement negotiations with a threat actor, and rebuild an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Emergency Support Services Datacenter Monitoring
Microsoft SCOM Migration Remote Consulting
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, enhancing and fixing System Center Operations Manager solutions and can provide organizations of any size advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for SCOM 2012 servers that provides the performance and availability needed to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also help you to install and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or onsite troubleshooting to help you to remediate critical problems uncovered by SCOM 2012.
IT Consultant System Center 2012 Configuration Manager
SCCM 2012 Migration Remote Troubleshooting
Progent's Microsoft-certified consultants can assist your business to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older device and application management solution or assist you to enhance your current SCCM 2012 ecosystem to support your changing IT needs. Also, Progent can assist you to create an infrastructure that fully supports SCCM by delivering expertise with associated Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Comprehensive Event Management Network Consultant
Operations Manager Online Technical Support
Progent provides a variety of network service bundles for small companies. These IT outsourcing and network monitoring services are built around the proactive problem handling abilities of System Center Operations Manager 2007, a state-of-the-art network and IT support software platform that tracks the availability, performance, and safety of your network and identifies potential troubles before they can disrupt your system. With Progent's economically priced network support packages, small companies can select a basic co-sourcing service program based on Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution.
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