Desktop Consulting and Support Expertise
Remote Desktop, Laptop, and Wireless Handheld Integration
Additional Topics of Interest
Engineer IoT device patch management
Specialist Firewall patch management
Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and affordable solution for evaluating, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, peripherals {like printers and scanners, network appliances such as routers and Wi-Fi access points, and Internet-of-Things devices like sensors and robotics.
Wi-Fi Troubleshooting
Online Help Wi-Fi
Progent can help you design, configure, manage, monitor, and troubleshoot a viable Wireless LAN architecture, select appropriate products, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless products. Progent can also help you put together a thorough 802.11ac wireless system security plan that is well aligned with the security plan for your overall corporate network.
Dynamics GP BizTalk Adapter Engineers
Dynamics GP Customization Consult
Progent's seasoned application designers and programmers can help your company to create customizations to Microsoft Dynamics GP/Great Plains that support the special needs of your business without losing the benefits of seamless Windows integration. Progent can also offer expertise with a selection of software development technologies that can be used to build integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
24/7 Online Office 365 Word Training Computer Services
Online Office 365 Excel Training Technical Consultants
Progent's webinar training classes offer small businesses the affordability, simplicity, and flexibility of virtual seminars plus the proven pedagogic techniques of seasoned instructors who utilize advanced technology to emulate real-time, participatory learning environments. Progent offers webinar training for key desktop applications including elements of Microsoft Office suite such as Microsoft Office Excel, Word, Publisher, and Project: Dynamics accounting and analytics software such as Microsoft Dynamics GP; as well as other popular desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
LockBit ransomware recovery Consulting
ransomware rebuild Consultant
Progent's seasoned ransomware recovery consultants can assist you to rebuild a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Top Quality Education Operating System
Education Router
Progent practices information transfer from Progent's support experts to clients. By teaching customers to handle technical issues that are within their scope, Progent can concentrate on delivering high-value skills where Progent faces little competition. Medium-size companies who work with trusted independent consultants or who maintain internal support staffs benefit when Progent transfers knowledge about critical technology and proven processes to make their networks more reliable, protected, and productive.
Telecommuter Solutions IT Consulting
Call Desk for Remote Workers Technical Support Services
Progent has 20 years of background helping small and medium-size companies to design, implement, tune, administer, and troubleshoot computer networks that support teleworkers.
Urgent Network Consultants Smartphone
Windows Mobile Help and Support
Progent’s professionals provide experience in multiple technologies related to mobile networking such as system architecture, Activesync, wireless security, wireless email, Windows Mobile, RIM Blackberry, and mobile application development. Progent's Microsoft and Cisco certified professionals can save your organization work and money by applying their wireless experience to help you choose and configure mobile access solutions that make sense for your business. Progent can also tune your network architecture so that wireless handhelds perform better.
24 Hour CISA Certified Cybersecurity Audit Technology Professional
Cybersecurity Audit Professional
The Certified Information Systems Auditor (CISA) credential is a globally recognized qualification that represents expertise in information system security auditing. Accredited by ANSI, the CISA accreditation requires that candidates undergo an extensive test administered by the ISACA international professional group. Progent offers the services of a CISA-Premier network security audit professional able to assist businesses in the fields of IS audit services, information technology enforcement, systems and architecture lifecycle, IT service delivery, protection of data assets, and disaster recovery planning.
Top Ranked High-Availability Internet Network Support and Help
CCIE Certified Non-stop Internet Access Remote Troubleshooting
Progent's Cisco-certified network professionals can help you build an affordable, 24x7 Internet connection solution that can deliver non-stop Internet connectivity through a broad range of high availability Internet access products and services including high availability BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide CCIE consultants to help you utilize the most current techniques for fault tolerant Internet connections to implement a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to deliver fault tolerant Internet connections.
IT Services 24x7 Network
System Center Operations Manager Integration Services
Even if your business has a small network support group and a limited technology budget, your information system can still have the same high reliability and performance that once needed a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified IT consultants, the most recent network management software for 24x7 monitoring and alerts, and cost-effective service packages such as a help desk service to keep your mission-critical business applications and servers operating.
IT Development Project Services
Project Planning Specialist
For enterprise project management support, Progent can provide the services of senior IT experts with decades of background in technology management, program development, and process design for organizations from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to assist enterprise clients follow leading practices to ensure that major projects are successfully completed on time and on budget.
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24x7 City Government Exchange Consultancy
Professionals City Government
Progent has a long background delivering a broad range of remote IT consulting and urgent repair services to local governments and schools across the U.S. Progent is one of the industry’s pioneers in providing expert online network consulting and has delivered network solutions to clients in all 50 states. Online support eliminates travel costs and solves issues faster than onsite support.
Fault Tolerant BGP Computer Consultants
Remote Troubleshooting Automatic Failover
Progent's Cisco-authorized IT professionals can show you how to design an economical, fault tolerant Internet configuration architecture that can achieve non-stop Internet connectivity through a wide range of high availability Internet network products and services including high availability BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide CCIE engineers to help you apply the latest techniques for fault tolerant Internet connectivity to create a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to deliver fault tolerant Internet access.
IT Outsourcing Advantages Whitepapers
IT Outsourcing Example White Paper
Progent’s IT outsourcing packages provide budget-friendly network consulting for mid-size companies. Whether it involves designing network architecture, setting up an internal Help Desk or using an outside one, deploying a new email platform, monitoring your network, or creating an on-line eCommerce solution, outsourcing your network technical services can reduce expenses and minimize risks, allowing IT support budgets to grow in a more moderate and manageable fashion than is possible by assembling a large, knowledgeable in-house IT organization. Progent’s Outsourcing White Paper and flyers show how Progent can help you build a protected and highly available system foundation for your critical Windows-based business software such as Windows 2008, Microsoft Exchange Server, and SQL Server.
wireless IP phone security Support and Help
Top wireless IP phone integration Setup and Support
Cisco's wireless IP phones are industrial-grade wireless handsets intended for professionals who are on the move within campus, hospitality, retail or other venues where management wants portable phones that offer more control, security and durability than is achievable with the BYOD style of mobile collaboration. Successful integration of Cisco's wireless VoIP phones usually demands that IT teams configure and fine tune numerous components of your Wi-Fi infrastructure such as wireless access points, switches, Cisco wireless LAN controllers, and network management software. Progent's Cisco-certified experts offer remote and on-premises support to help you build and maintain a Cisco wireless VoIP phone solution by providing integration services that can range from debugging the set up of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.
Microsoft Support Lync Server 2013
Lync Server 2013 topology Specialist
Microsoft Lync 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network telephony. Microsoft Lync 2010 can enhance the functionality of Exchange Server, SharePoint and Office desktop or Microsoft 365 and streamlines administration via integration with Windows AD. Lync can also cut expenses by doing away with Voice-over-IP hardware and subscription fees, PBX gear, or legacy teleconferencing solutions. Progent's certified unified communications experts offer online and onsite support services to assist your company to manage and troubleshoot your current Lync Server 2010 environment or assess the advantages of upgrading from Lync to Skype for Business, which is the new version of the product family. Progent can also help your organization to plan and carry out a smooth Skype for Business upgrade.
Small Office IT Consulting Services Cisco Management
Cisco Switch Outsourcing Technology
Progent's Cisco certified network infrastructure experts have extensive background assisting ISPs to architect, implement, manage, optimize, and debug high-availability, scalable network solutions suitable for shared public networks.
Security Tech Services ISSAP Certified
CISSP-ISSAP Certified Auditing
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification through rigorous examination and significant work with network security architecture. ISSAP security experts possess comprehensive understanding of access management systems and techniques, telecommunications and network security, cryptography, needs evaluation, BCP and DRP, and physical security integration. Progent's ISSAP-certified security specialists can assist your company with all aspects of secure network architecture.
Online Help Aironet 2700 Access Point
wireless IP phones and Meraki APs Online Support Services
Progent's Cisco-certified wireless technology experts can assist you to deploy, manage, and troubleshoot Cisco Wi-Fi devices such as Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
Exchange IT Outsourcing Firms
Microsoft Exchange 2007 System Engineers
Progent's Microsoft-certified consultants have over a decade of experience delivering email solutions for companies ranging from small businesses to global corporations. Progent offers economical consulting for all versions of Exchange Server to enhance email and virus security, configure fault tolerant email environments, and facilitate off-site and wireless email access. Progent’s Exchange support services can help you in planning and implementing a move from a legacy SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange Server 2016. Progent offers integration help for Windows 8, Windows 7, and Windows XP clients using Outlook and can show you how to integrate Outlook Web App for popular web browsers. For e-mail virus defense, spam filtering and outbound data leak protection, Progent offers Email Guard email filtering and encryption.
Network Management Computer Consulting Companies
Network Management Small Office IT Consultant
Progent's Cisco-Certified network management consultants can show you how to run Cisco's management tools along with a variety of specialized third-party products to create a comprehensive network management solution in order to keep your network operating smoothly, fully utilize expensive resources, guard your data, recover rapidly from hardware breakdown or malicious assaults, and enable you to add or repurpose network resources sensibly and affordably as your company evolves.
SMS Server 2003 Upgrade Support and Help
IT Consultant SMS Server Upgrade
Progent’s Microsoft certified experts offer small and medium size businesses world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver important applications rapidly and reliably to appropriate users, reduce software costs and adhere to licensing agreements by understanding patterns of usage, improve Windows protection by improving your knowledge of weak points and by delivering critical patches, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational costs by fully exploiting the management capabilities built into Windows. Progent’s SMS consulting professionals can show you how to use SMS effectively for automated software and application installation, security patch administration, and resource tracking management including software and hardware inventory.
Catalyst Wireless Access Point Integration
Troubleshooting Catalyst Wi-Fi 6 AP Site Survey
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E AP experts can provide economical remote and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Exchange 2000 Server Upgrade On-site Technical Support
Microsoft Exchange Upgrade Support
Progent is among the most expert information technology support companies for creating email and messaging systems based on Microsoft Exchange 2000. Progent is skilled in helping small companies get all the benefits of Microsoft Exchange Server 2000 under typical situations including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.
CCIE Certified Computer Consultant prime infrastructure
Support and Integration WLAN controller
Cisco's Catalyst family of wireless controllers streamline the administration of Wi-Fi LANs by unifying the configuration and management of wireless access points, optimizing Wi-Fi performance by limiting the impact of RF congestion, improving wireless uptime with rapid auto-failover, and strengthening data security by detecting cyber threats and filtering network traffic according to user type and location. Progent can help you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and debug your current Cisco Wi-Fi environment or carry out an efficient transition to Cisco's latest Wi-Fi controller solutions.
SMS 2003 Upgrade Onsite Technical Support
Online Support Services Microsoft SMS Server
Progent’s Microsoft certified consultants provide small and mid-size companies enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install important applications rapidly and reliably to specified users, reduce product expense and stay compliant by determining patterns of usage, enhance Windows protection by increasing your awareness of weak points and by installing targeted updates, manage your external workforce through industry standards independent of connection or geography, and reduce operational expenses by efficiently utilizing the administrative capabilities incorporated into Windows. Progent’s SMS consulting professionals can show you how to use SMS effectively for automated software and application installation, security patch control, and asset monitoring management including software and hardware inventory.
CISSP Certified Security Firms
CISSP Certified Cybersecurity Consult
Progent's CISSP-certified network security experts can assist businesses of any size with any facet of information system security. Progent can create efficient security systems that guard a small office against advanced threats or Progent can plan, configure, and monitor an end-to-end security environment for hybrid enterprise networks that accommodate onsite, remote, and mobile clients accessing network resources spread across multiple physical sites and various clouds.
Consulting Services Juniper Junos Management
Urgent Juniper Junos Configuration Protection
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Small Business APs Network Consultant
Small Business APs Professional
Progent's Cisco-certified wireless technology consultants can assist you to configure, manage, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi Access Points.
Microsoft SQL Server 2019 Online Consulting
SQL Server Reporting Services Consulting Services
Progent’s Microsoft certified professionals can offer small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that opens the door to the rapid development of enterprise-class business applications that offer your company a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and outside the firewall. In addition to offering consulting, maintenance and problem solving services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information network. Progent can also help you migrate from earlier versions of Microsoft SQL Server to Microsoft SQL Server 2005.
Technology Professional Database Administration
After Hours Consulting Services Database
Progent's certified relational database developers can provide businesses of any size online support for popular RDBMS platforms including Microsoft SQL Server, Oracle, MySQL, and Office Access. Consulting support available from Progent include software installation and configuration, database architecture and coding, administration services, synchronization strategies, storage management, tuning, data migration, security and compliance, backup and recovery systems, troubleshooting, and training.
Windows 11 Autopilot Outsourcing
Best Consultant Services Windows 11
Progent's Windows 11 consulting experts can provide a variety of services for Windows 11 such as cloud and hybrid solutions, mobile device management, at-home workforce access, data and identity security, automated deployment, and Help Desk Call Center support.
Largest Consultants Postini
Postini Information Technology Consulting
E-Mail Guard from Postini provides continually upgraded spam and virus blocking, data filtering, and security from email-based DHA attacks and DSA attacks. Progent is a Postini aggregator and service firm. If your organization is too small to purchase for a standard Postini license, you can still have the use of Postini’s Perimeter Management services via Progent’s E-Mail Guard anti-spam and antivirus aggregation offering. Progent’s expert email security consultants can show you how to create an email defense plan that incorporates spam filtering and anti-virus products and processes.
Cisco Remote Access Computer Network Consulting
Cisco Architecture Online Technical Support
Progent can help your organization to deploy Cisco's networking technology to create a solid basis for your local, cloud-centric, or hybrid-cloud data center and streamline operations in key areas including hardware consolidation, security and compliance, versatility, reliability, and recoverability.
Open Now Texas Migration Company
North Dakota Network Administration
Progent’s National Support Center provides national remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier support professionals offer telephone support and remote secure network access to isolate and resolve network problems rapidly and affordably. The scope of technical expertise available from Progent's staff of country-wide support professionals makes it possible to escalate even the most difficult network issues to competent specialists as needed.
SCCM 2016 Reporting Professional
System Center 2016 Configuration Manager Integration Services
Configuration Manager 2016 automates software deployment and updating, streamlines compliance settings management, inventories network resources, protects against company data leakage, provides health reporting, allows secure self service, and offers a common control mechanism for administering mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can help you with any aspect of planning, installing, operating and repairing a SCCM 2016 deployment for local, cloud, or hybrid environments.
Small Business Online Help
Engineer Small Business Network
If you have a small business information system with 10 to 50 desktop clients, Progent's computer outsourcing services free your company from dependence on an individual freelance consultant while giving you cost-effective and dependable access to high-quality network expertise. By providing network consulting help when you need it, offering specialized expertise for critical applications, delivering unique support such as automated server monitoring, and billing only for support you receive, Progent gives you an economical way for maximizing the productivity of your small office network. Progent is the smart way for small businesses to build and maintain a robust and safe IT network and to benefit from fast access to the skilled support typically restricted to enterprises who can support a large internal IT organization.
After Hours Linux Specialist
Solaris Network Administration
Progent's UNIX platform consulting services offer small businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience offers you a convenient single consulting firm to show you how to build and manage a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Mandrake.
Meraki Wi-Fi AP Remote Consulting
24 Hour Meraki MR66 Access Point Support and Help
Progent's Cisco Meraki wireless AP experts offer remote and on-premises support services to assist organizations of any size to design, deploy, maintain, upgrade or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to set up and support Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a remote office to a campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology such as switches, routers and ASA firewalls to create a seamless network infrastructure that provides identical connectivity, performance, security, ease of management and availability for wired and Wi-Fi users regardless of their mobility or device.
Co-managed Service Desk Support Outsourcing
Call Center Sharing Support and Integration
Progent's Standard Help Desk Services provide a complete service desk solution that handles all aspects of online desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Support services are provided at a significant discount off Progent's normal desktop service rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to handle the most problems.
Windows 2000 Server Troubleshooting
After Hours Migration Consulting Windows Server 2000
Progent's certified Microsoft Windows 2000 consultants can help you optimize the functionality of your existing Windows 2000 Servers and can streamline network management, offer tech support and troubleshooting, and strengthen security. Progent can also help you design, justify, and execute a strategy to upgrade from Microsoft Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in setting up test installations to reduce the obstacles involved with moving to Windows Server 2003 by identifying possible hardware and software compatibility problems.
CISSP Certified Security Nevada Networking Consultant
Nevada Migration Consultants
If your company does not need immediate remote help but you think you will need technical services with your information system in the near future, you can save time and money and ensure that the appropriate expertise will be ready when you need it by getting in touch with a Progent sales agent and registering as a client. For more information, call 800-993-9400 or send email to information@progent.com.
IP address management Engineer
Consulting domain management
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect information about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and managing your network documentation, you can save as much as half of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you’re planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it.
Internet Security and Acceleration Server 2006 Support Outsourcing
ISA 2006 Firewall Services
Internet Security and Acceleration Server 2006 is a comprehensive gateway that offers a powerful application layer firewall, VPN, proxy, and Web caching platform for safeguarding the Internet-facing networks of any organization against a wide variety of attacks. Progent's certified Internet Security and Acceleration Server 2006 support professionals can help you plan, cost-justify, test, implement, customize and support the any version of ISA Server on your network.
CISSP-ISSAP Cybersecurity Consultant
CISSP Certified Cybersecurity Engineers
Progent's CISSP-premier network security experts can help businesses of any size with any aspect of information system security. Progent can create cost-effective cybersecurity systems that guard a small business from modern threats or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid enterprise networks that support local, online, and mobile users accessing IT resources distributed across a mix of physical datacenters and various clouds.
SCCM Patch Management Help and Support
SCCM and SQL Server Computer Consulting
System Center Configuration Manager automates software provisioning and updating, simplifies compliance settings control, inventories network assets, protects against corporate data leakage, provides health reporting, enables secure self service, and delivers a common control mechanism for managing multi-OS ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud integration specialists can assist businesses of any size with any aspect of designing, implementing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.
At Home Workforce Video Conferencing Integration
At Home Workforce Video Conferencing Technical Consultant
Progent can help small and mid-size organizations to configure and troubleshoot teleconferencing applications to enable their telecommuters to collaborate efficiently with fellow workers and customers.
Microsoft Teams with Exchange Online Consulting
Microsoft Teams AD Federation Services Consult
Progent can help your organization to plan a migration to Teams from Skype for Business Online or Lync Server and configure, administer, and debug a cloud-based or hybrid deployment of Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Fault Tolerant Branch office Network Professional
Consultancy Zero Downtime Branch office Connections
Progent’s high availability interoffice connectivity and 24x7 network infrastructure consultants can help small businesses create non-stop Interoffice connectivity through fully redundant system architectures featuring transparent failover. Progent’s Cisco Certified Internetwork Experts can plan and implement high-availability Inter-office connections supported by non-stop EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connections and automatic fail-over offers affordable 24x7 interoffice connectivity.
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