Progent's Microsoft-certified consultants can provide remote or onsite support to help businesses of any size to plan, deploy, administer, and troubleshoot a backup-and-restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older versions of Data Protection Manager or from another backup/recovery system, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent offers occasional help for fixing particularly challenging issues, or comprehensive project management services. Progent's consultants can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Progent offers fast and affordable online access to an authorized Oracle DBA consultant or an Oracle application developer. Progent offers advanced DBA services for all versions of Oracle including 10g and 11g and can also help plan, build, update, or fix Oracle applications based on SQL and PL/SQL. Progent also provides support for Data Guard and Streams replication technologies and Oracle Recovery Manager.
For enterprises with branches in California or any area served by Progent's consultants, Progent's Microsoft-Certified network consulting professionals and certified Cisco network specialists offer a variety of IT consulting services such as project planning, Sarbanes Oxley compliance, office relocations, corporate security, network design, local or remote emergency support, and troubleshooting for co-location hosting environments. A Progent IT architect can help you plan a multi-site information system that makes smart use of co-location facilities and Internet data centers. Progent’s Microsoft Premier engineers can help major enterprises design, deploy and maintain major rollouts of updated releases of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent’s CCIE and CCNP experts can help you configure Cisco products for connection solutions that combine basic, high-performance, integrated, and wireless networking.
Email Guard by Postini offers constantly upgraded spam and virus filtering, data filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini aggregator and support specialist. If your company is too small to purchase for a regular Postini license, you can still get the use of Postini’s Perimeter Management services via Progent’s E-Mail Guard anti-spam and virus protection aggregation program. Progent’s certified e-mail protection professionals can show you how to devise an email defense plan that incorporates spam filtering and anti-virus technologies and processes.
Progent’s Microsoft-premier consultants can help you to update your application servers and/or desktops from 32 bits to 64 bits. Progent can help your company to calculate the risks and benefits of moving to 64-bit processing, design an affordable migration strategy that minimizes operational interruptions, and offer economical, professional remote support to aid you to configure 64-bit software and application software on your existing hardware.
For large businesses, Progent can supplement internal IT staffs by providing world-class background in supporting critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the nationwide or global enterprise with branches, Progent can perform as a seamless local extension of corporate IT management. Progent’s enterprise support services include corporate-wide security, online branch office support, system design, Sarbox compliance, project planning, and top-level support for multiple location office environments based on Enterprise Windows 2003. Progent can provide on-site consultants and specialists to assist with a campus relocation or office move, or a network architect to assist with building or using an Internet Data Center or Hosting Facility.
Progent's Microsoft-certified experts can provide computer support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s consulting team can show you how to design, integrate, troubleshoot and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates more than a quarter century of background helping manufacturing, distribution and service organizations to manage supply chains and improve the efficiency of critical processes in order to bring products to market fast and meet customer schedules dependably. Progent can provide the expertise of an ERP consultant with more than two decades of experience with the SyteLine/CloudSuite Industrial product family. Progent offers online or onsite services that can range from as-needed advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, application development, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, training, and DBA services.
Progent's certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, tune your network for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT management staff, develop an enterprise-wide security plan, streamline IT management, assist with creating applications, and generate and validate a DR/BC plan.
Progent can show you how to prepare and implement an efficient migration to Dynamics GP/Great Plains so that you retain your data, improve your security, modernize your management reporting, take full advantage of Microsoft Office integration, and minimize business disruption by designing and following a smart migration plan. Progent can also help train new Microsoft Dynamics GP/Great Plains users so you don't waste productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to create custom line-of-business software and eCommerce solutions that integrate transparently with Microsoft Dynamics GP 2010/Great Plains 2010.
Progent's Microsoft engineers offer advanced support in implementing, operating and debugging all versions of Microsoft Project, Microsoft Project Server, and Project Online and can deliver a wide variety of affordable online support services following industry best practices to assist businesses of any size to get all the advantages of this leading project management solution. Services offered by Progent include solution planning, installation and migration, strategies for safe file and status sharing among local and remote or mobile users, network optimization, and specialized webinar training.
Progent imposes no minimum fee and requires no monthly commitment for services provided during normal working hours. Progent's one-minute granularity does away with large invoices for quick solutions so you won't be forced to allow less critical problems to stay unaddressed.
Even if your business has a minimal network services staff and a limited IT budget, your information network can still feature the same high reliability and performance that once needed a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-premier IT professionals, the latest network management products for 24x7 monitoring and alerts, and cost-effective support programs such as a help desk call center to keep your mission-critical business applications and hardware up and running.
Progent's Microsoft Certified professionals can provide expert support for major deployments of Microsoft Exchange. Progent's experts can show you how to prepare for multi-site Exchange installations or updates and can provide local technicians to assist large companies with deployments of Exchange Server 2007 in the or any area served by Progent's engineers.
Progent can provide affordable remote consulting to assist you to plan, deploy, and fix any facet of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you through specific technical roadblocks or long-term engagements to help you complete large-scale initiatives on time and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you build or support a resilient, secure and scalable network infrastructure that aligns with your computing model. Progent also offers online or on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, team-oriented environment that maximizes the strategic value of your IT system.
Progent's network professionals can assist you to evaluate the potential advantages of Hyper-V-powered server virtualization for your company, conduct test implementations to verify Hyper-V's operation with your production applications, assess your network and server infrastructure for smooth performance with virtual server solutions, assist you in moving to Microsoft Windows Server 2008 and setting up Hyper-V, train your network management personnel to track and manage Hyper-V, provide world-class consulting help for enhancing the security of your virtual servers, establish and validate business continuity processes that optimize system uptime, and deliver continuing consulting and maintenance including affordable remote troubleshooting and comprehensive Help Desk services.
Microsoft Certified Remote PC and Smartphone Support Organization
Progent offers the expertise of a senior specialist with years of hands-on experience configuring, maintaining, and enhancing video conferencing platforms from leading vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can work with your internal IT management team, your ISP, and your telepresence platform supplier to assist your company increase the business value of your video conferencing ecosystem.
Progent's Cisco Jabber consultants can provide online or onsite expertise to assist businesses of all sizes to plan, implement, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers advanced support for the technologies that make up building a cohesive Cisco Jabber collaboration solution such as Cisco network devices and management software, Microsoft Office apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a cohesive collaboration ecosystem.
Remote continuous network monitoring, automated alerts, and periodic analytical reporting are vital to maintaining the health of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management solutions have advanced to the point that companies of any size can afford a degree of network stability that was previously reserved for enterprises. Progent offers a variety RMM solutions available as economical service packages created to assist your company to identify and fix a an array of IT network problems before they can disrupt productivity.
Progent’s certified consultants provide small and medium size businesses enterprise-grade consulting support for Systems Management Server 2003 and System Center Configuration Manager, Microsoft's standard tools for change and deployment management. System Center Configuration Manager is Microsoft's new title for the update management platform formerly known as SMS Server. System Center Configuration Manager provides a variety of new features to SMS Server 2003 including comprehensive automation, integrated Vista Windows Server 2008 support, quarantine support, and boot image management. Progent’s Microsoft certified engineers can help you use Systems Management Server or Configuration Manager 2007 effectively for streamlined OS and application software installation, security patch control, software tracking, and licensing compliance. Progent's engineers can also help your company to migrate efficiently from Systems Management Server to Configuration Manager.
Progent's expert support team can show you how to design and implement a smooth in-place Exchange Server 2007 upgrade strategy that avoids productivity disruption, simplifies long-term service requirements, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-site migrations, Progent offers the background to finish your project rapidly and affordably. Progent's Microsoft Exchange 2007 help, repair, and design services include assistance with the configuration of third-party enhancements of Exchange Server 2007 and the creation of unified messaging implementations based on Exchange 2007 Server.
Microsoft supports seamless hybrid ecosystems that combine Office 365 Exchange Online and local Exchange systems. This allows you to have certain Exchange mailboxes hosted at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist you with any phase of designing, implementing and debugging your hybrid Office 365 solution. Progent's Exchange specialists can provide occasional support to help you through stubborn technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and within budget.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver web-based management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a further level of analysis for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Configuration Manager automates application and device provisioning across multiple sites, streamlines compliance settings control, keeps track of network assets, protects against company data leakage, provides health monitoring, enables secure end-user self service, and delivers a single control mechanism for managing multi-operating system ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can help your organization with any aspect of designing, implementing, operating and repairing a SCCM solution for on-premises, cloud-based, or hybrid networks.
Progent’s professionals offer expertise in multiple technologies related to mobile connectivity such as system architecture, wireless data synchronization, wireless protection, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile software programming. Progent's certified consultants can save your business time and money by applying their wireless expertise to help you choose and integrate wireless access solutions that fit the needs of your business. Progent can also tune your network infrastructure so that mobile handhelds perform better.
Progent's Wireless Consulting Services offer a convenient, affordable option for businesses of any size to configure, manage and repair advanced wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's Microsoft-certified consultants have two decades of experience providing e-mail and unified telecommunications/email solutions for companies. Progent provides economical Microsoft Exchange 2007 Server support services to strengthen email security and virus protection, provide high availability email, and implement remote and wireless email connectivity. Progent’s Microsoft Exchange consulting and support offerings can assist you in planning and implementing a Microsoft Exchange update or a migration from a legacy SMPT server or older Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Remote server management cards offer network administrators full control of a server without the need for a personal presence. Using remote management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to a support expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to plan, deploy, and manage a high-availability company network that incorporates remote management cards and Progent can utilize these remote server management cards to deliver low-cost off-site technical help. Progent has experience with a number of remote server management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.
ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management technology to keep your network operating at peak levels by checking the state of critical assets that drive your network environment. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT personnel and your assigned Progent consultant so any looming issues can be addressed before they have a chance to disrupt productivity.
Progent’s Microsoft-premier consultants can assist you to enhance your desktops from 32 bits to 64 bits. Progent can assist your company to calculate the risks and advantages of upgrading to 64-bit desktop computing, design an affordable migration process that reduces operational disruptions, and offer economical, professional remote support to aid your company to install 64-bit PC desktop operating systems and applications on your current hardware.
Progent offers the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the basic capabilities and global standards of skill that information security professionals are expected to learn. It provides business management the confidence that consultants who have earned their CISM credential possess the background and capability to deliver effective security administration and consulting consulting.
Progent's Cisco-Certified network management consultants can assist you to use Cisco's network management tools along with a variety of powerful third-party applications to create a comprehensive network management solution in order to keep your environment running reliably, conserve expensive resources, guard your data, recover quickly from device failure or malicious assaults, and allow you to expand or reassign valuable resources sensibly and economically as your business evolves.
Windows Hyper-V 2016 incorporates key features first designed for and refined on Azure, among the world's biggest public clouds. This pedigree dramatically enhances the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing data security, uptime, scale, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your business, configure pilot systems to confirm the ability of Hyper-V 2016 to run your critical workloads, design an efficient network architecture for a cloud-centric or hybrid installation, create and carry out a smooth migration strategy, train your IT management and support staff, and provide as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 solution gives you the highest possible business benefit.
Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Exchange Server 2003 upgrade strategy that minimizes network disruption, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-site upgrades, Progent has the experience to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2003 support, repair, and consulting services include expertise with the configuration of third-party enhancements of Exchange 2003 Server that are best aligned to your business needs.
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop pilot systems and rollout plans, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT support staff, create a corporate-wide security strategy, streamline IT management, assist with application development, and generate and validate a DR/BC plan.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in capacity, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support.
For businesses with a mix of Mac and Windows desktops, there are two basic alternatives for using Windows-dependent software on a Mac: remote access to an actual Windows computer or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach a Mac to a networked Microsoft Windows-powered computer to run Microsoft Windows software and share network resources. Virtual PC for Mac emulates Microsoft Windows on an Apple Mac system so that you are able to use Windows applications directly. Progent's macOS and Mac OS X technology support experts can assist you to maintain these solutions for running Windows software on your Macs and can also help your business to assess and configure third-party products for Microsoft Windows platform emulation.
Progent's Microsoft engineers can provide advanced support in implementing, using and troubleshooting all versions of Microsoft Project Server and can deliver a wide range of cost-effective online support services following proven best practices to help businesses of all sizes to receive all the advantages of this powerful project management solution. Consulting support offered by Progent include system design, installation and upgrades, setting up secure collaboration among onsite and offsite users, network optimization, and specialized online training.
Progent’s Disaster Recovery/Business Continuity specialists offer in-depth experience assisting small organizations to minimize system downtime by providing cost-effective online consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT design, backup/restore solutions, and non-disruptive system maintenance. Progent’s business continuity consultants can help you to develop and test a sensible business continuity plan that matches your business goals and budget. Progent’s disaster recovery engineers can help you to architect, implement, and manage fault-tolerant technologies including redundant Internet access, virtualization, clustering, load balancing, transparent online backup, and geographically dispersed hot backup centers.
Progent can provide affordable remote consulting to assist you to plan, deploy, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you through specific technical bottlenecks or major engagements to help you complete large-scale projects on schedule and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you create or maintain a highly available, protected and efficient network infrastructure that is best suited to your computing model. Progent also offers remote and onsite training to show you how to manage and use your iOS devices in a safe, collaborative environment that optimizes the strategic value of your information system.
If your company runs a Sun Solaris network or a multi-OS IT environment, Progent's CISM and ISSAP-certified consultants can help your whole organization in a broad range of security areas including security administration practices, security architecture and strategies, connection management products and methodology, software development security, operations security, physical security, communications, infrastructure and web security, and business continuity planning. CISM, CISSP and ISSAP stipulate the basic skills and worldwide standards of performance that information security managers are required to possess. These accreditations provide IT management the confidence that consultants who have achieved their CISM, CISSP or ISSAP qualification have the experience and knowledge to deliver effective security management and engineering services.
Progent’s Microsoft-certified consultants can help you to update your servers or workstations from 32 bits to 64 bits. Progent can assist you to calculate the risks and benefits of upgrading to 64-bit computing, plan an affordable migration process that minimizes business interruptions, and deliver economical, expert remote help to assist you to install 64-bit operating systems and application programs on your existing computers.
Progent can provide the expertise of a senior specialist with years of experience configuring, maintaining, and upgrading telepresence platforms from leading suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal IT management group, your ISP, and your video conferencing platform vendor to assist your organization increase the strategic value of your telepresence solution.
Progent provides several basic kinds of Call Center services including Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals gives your clients instant access to a reliable technical group with extensive experience delivering phone support and remote access repair for IT systems powered by Microsoft products. Progent's concentration is on earning the support Help Desk a positive reputation as a key contributor to business productivity. Progent's goal is to resolve rather than merely report problems.
Progent offers small organizations two low-cost network security inventory scanning packages that provide, at a set price, remotely managed inventory scans of your security profile which are evaluated by certified security specialists who interpret the results of the scan, present unbiased summaries of your current network security, and offer suggestions for remediation. Progent has developed two complementary security evaluation scanning packages for external and internal security scanning that are priced to fit the restricted budgets of small businesses while offering enterprise-quality evaluations of your network's vulnerability to assault.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent offers network support for mid-size companies who have 100 to 250 network clients. The mid-size company or office has typically been an underserved segment of the market for network support expertise. The cost structures and support delivery practices of large outside support organizations make them excessively costly for the ordinary mid-size business or small medium business (SMB), which usually relies on a modest information technology budget with which to support an information system whose advanced technology and capability are frequently similar to the information systems of much larger companies. Progent's service delivery model, which takes full advantage of online support, virtual office technology and 24x7 network monitoring, dramatically lowers the IT maintenance costs of an SMB while providing the small company with big-company support from professional, IT experts knowledgeable in a wide array of midsized business network solutions. If your mid-sized company or small business is looking for levels of network help appropriate for a medium size office without paying enterprise prices, contact Progent.
Progent's Experts Group provides consulting in key technologies including Macintosh integration and applications; Support for Linux-based, UNIX, and Sun environments; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and vertical application help; Chief Information Officer, business analyst, and project logistics services; Special applications design and deployment; Web site, electronic business, Electronic Data Interchange, and customer portal design and deployment; DBM support and efficiency consulting; Business information expertise; and Telecommunications systems support.
Progent offers national urgent phone support and troubleshooting services for businesses that operate environments based on variants of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft Windows products. Online IT help provides optimum leverage for your IT budget by preserving client productivity and limiting the hours charged for computer repair services. Advanced remote access tools and experienced service specialists and consultants combine to enable Progent to solve most network problems without squandering time and expense by going to your location. In most of situations your IT problems can be dealt with by telephone or via a mix of phone help and online network analysis. Progent can make available Cisco CCIE infrastructure experts and CISA premier security professionals to assist you with the toughest system issues.