PC Desktop Support Services
Remote Desktop, Laptop, and Wireless Handheld Support
Additional Topics of Interest
ransomware virus recovery Consultants
Locky ransomware recovery Consultant
Progent's ransomware experts can assist your business to evaluate your ransomware defenses, monitor and protect your IT environment, help with settlement negotiations with a hacker, and rebuild an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Ekahau Wi-Fi 6 Wireless Site Survey Online Troubleshooting
After Hours Onsite Technical Support Ekahau Predictive Wi-Fi Site Design
Progent's Ekahau-certified Wi-Fi site design experts can help you to plan, implement, tune, manage and debug a Wi-Fi network optimized for your building. Progent can provide remote or onsite support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF measurement, Ekahau Analyzer for resolving RF signal issues, and Ekahau Insights for tracking the health of multiple Wi-Fi sites.
Award Winning SCVMM 2016 Shielded VM On-site Technical Support
System Center 2016 Virtual Machine Manager Technical Support Services
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management products and is intended to provide a unified solution for deploying and managing virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consultants can help businesses of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, show you how to migrate smoothly from legacy releases of Virtual Machine Manager, develop workflows for building and deploying VMs and hosts, implement fault-tolerant compute and storage clusters, connect your private cloud resources with public cloud services, configure virtual switches, develop and refine PowerShell scripts, and assist you to evaluate the strategic advantages of new capabilities like Storage Spaces Direct and Host Guardian Service. Progent's certified hypervisor professionals can provide world-class Hyper-V consulting and VMware vSphere support.
Computer Support For Small Offices Windows 8.1 Storage Spaces
Windows 8.1 Wireless Consultant
Microsoft Windows 8.1 is engineered to power devices ranging from smart phones and slates to engineering workstations. A wealth of new and improved features, including touch screen interface and iconic live tiles user interface, provide a wide range of benefits for organizations who understand how to put them to work. Progent's Microsoft-certified experts can assist get your business up the learning curve with Microsoft Windows 8.1 and show you how to derive significant business value from the product's various new and enhanced technologies.
24-Hour SharePoint Server 2003 Remote Consulting
Office SharePoint Server 2003 IT Consultant
Progent's Microsoft-certified experts can help you rationalize the economic justification for implementing Microsoft SharePoint Server 2007, consult with you on the appropriate version of SharePoint Server for your application, offer setup and integration expertise, help you to set up MS SQL Server as a supporting DBM, optimize your network integrity, integrate your off-the-shelf and custom application programs to operate with SharePoint Portal Server 2007, develop a company-wide security strategy that includes portal technology, and provide maintenance and Help Desk support.
Live Online Office Publisher Class
Training Live Online Office Publisher
Progent offers customized remote instruction for popular client applications and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, Access and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training provides the advantages of traditional physical classroom instruction, such as immediate interaction between students and trainers, but avoids the costs of transportation and the hassle of attempting to accommodate the schedules of multiple workers. Available to individuals or groups of any size, Progent's virtual instruction allows the instructor to conduct the class from a remote office and the clients can be spread across a campus or across the country. Live online education supports powerful teaching mechanisms like virtual white boards, electronic hand-raising, and collaborative desktops. Sessions can be short and personalized to specialized subjects or extended in duration and wider in scope.
Engineers MetroCluster Management
NetApp MetroCluster Disaster Recovery Engineers
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering along with continual replication to deliver fast, zero data loss disaster recovery between sites that are up to 185 miles (300km) away from one another. Progent's team of seasoned IT experts can help your business to design, configure, manage, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that meets your technical requirements and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by providing help with procedures such as assigning disk pools, determining aggregate and plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to verify adherence with information assurance standards and government mandates.
Top Ranked Small Business WAP551 Remote Troubleshooting
Small Business WAP300 AP Remote Technical Support
Cisco's Small Business 100, 300 and 500 family of APs are Linux-powered devices designed as value-priced wireless solutions for small offices. Progent's Cisco CCIE-certified Wi-Fi network consultants offer remote or onsite configuration and troubleshooting services to assist your organization to plan, implement, update, optimize, administer and troubleshoot Cisco Small Business wireless access point deployments of any size or topology.
Technology Professional Server patch management
Professional Smartphone patch management
Progent's support services for software and firmware patch management provide organizations of any size a flexible and affordable solution for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your servers, endpoints printers, infrastructure appliances such as routers and Wi-Fi APs, and IoT devices like alarms and robotics.
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Altaro VM Backup Testing Information Technology Consulting
Altaro VM Backup Scheduling Remote Consulting
Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted architectures and also enables cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or onsite consulting services to assist you to plan, deploy, optimize and troubleshoot a comprehensive backup/restore system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup technology.
Information Technology Consulting CheckPoint FireWalls
Check Point Series 80 Testing
Progent's Check Point Software firewall experts can show you how to plan, configure, and manage firewall solutions that rely on Check Point NGFW security gateways and Check Point's subscription-based security services. Progent can also assist you support older Check Point firewall models or migrate efficiently to Check Point's modern security gateways.
Ubiquiti UniFi Controller Consultants
Ubiquiti UniFi XG Security Gateway Specialists
Progent offers fast access to the expertise of veteran wireless specialists who can help you to determine the benefits of Ubiquiti UniFi Wi-Fi access points for your business and assist you to design, deploy, maintain, and troubleshoot your UniFi network. Progent can also carry out a Wi-Fi site survey to assist you to select, configure, and place Ubiquiti UniFi Wi-Fi APs for optimal coverage and performance.
Windows Server 2022 Cybersecurity Network Consulting
Windows Server 2022 Hybrid Integration Network Consultant
Progent's Microsoft-certified Windows Server 2022 consultants can help your organization to plan and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Anti-Spam Technical Support
Subscription Anti-Virus
E-Mail Guard from Postini offers continually updated spam and virus blocking, content filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and support firm. If your business is too small to qualify for a regular Postini license, you can still have access to Postini's Perimeter Manager technology via Progent's E-Mail Guard spam filtering and virus defense service program. Progent's expert e-mail protection professionals can show you how to develop an email safety plan that incorporates antispam and antivirus technologies and policies.
Windows Server 2012 R2 Active Directory Consultant
Windows Server 2012 R2 Hyper-V Technical Support
Progent's certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout strategies, tune your network for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support staff, create an enterprise-wide security strategy, automate IT management, help with application development, and generate and test a disaster recovery/business continuity plan.
Cisco IOS XE Outsourcing
On-site Support Catalyst Switch IPv6
With the Catalyst line of switches for small and medium-sized businesses, Cisco enables organizations to realize the full advantages of bringing smart traffic control into their networks. Cisco's Catalyst switch product line makes it possible to enable features that make your network infrastructure highly robust to accommodate time-critical requirements, scalable to support growth, safe enough to protect confidential information, and designed for differentiating and controlling all traffic to optimize network performance. Progent's CCIE certified consultants can help you select and deploy Catalyst switches appropriate for your company. Also, Progent's CISA certified security specialists can help you develop a strategic security policy and set up Cisco Catalyst switches so they help enforce your security policies. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2960 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 Series Switches.
IT Consultants Best Practices
Best Practices Information Technology Consulting Company
Progent's team of Microsoft and Cisco Certified consultants average more than a decade of real-world industry background, in the trenches of network support, performing a broad variety of technical tasks for an extensive array of customers. Every Progent support professional shares a refined set of personal best practices which are combined into company-wide best practices training that Progent teaches its support staff. This ensures that you get not just world-class technical help, but also a support engineer with field-tested approaches for using computer knowledge to resolve actual IT problems quickly.
Microsoft Windows Server 2016 Clustering Network Consulting
Network Consulting Windows Server 2016 Stretch Clusters
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting to help organizations of any size to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist you to assess the value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Microsoft Certified Expert SQL Server 2019 and Excel Support
SQL Server 2019 Data Mining Online Help
Progent's Microsoft-certified SQL Server 2019 consultants can help your organization to assess the business case for upgrading to SQL Server 2019 and can deliver fast remote or onsite access to consulting experts in system planning and deployment, application programming, SQL Server management, and cybersecurity.
SharePoint Business Connectivity Services Support Services
SharePoint 2013 Excel Services Consultant Services
Progent has been providing SharePoint consulting services since the initial SharePoint product was released more than 20 years ago, and Progent has the breadth and depth of technical knowledge to help organizations of all sizes to design and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 apps that add substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist you to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; determine if an in-house, Cloud-based or hybrid configuration is best suited for your company; and select the right edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management outsourcing or can help in individual jobs associated with your SharePoint 2013 migration.
Office Move Technology Professional
Network Services Enterprise
For enterprises with branches in California or any area served by Progent's consultants, Progent's Microsoft-Premier IT support experts and authorized Cisco network consultants can provide a range of IT support services including project management, Sarbanes Oxley compliance, site moves, corporate security, system design, on-site or remote emergency support, and troubleshooting for colocation hosting environments. A Progent IT consultant can help you design a multi-office network that makes efficient use of co-location services and Internet hosting sites. Progent's Microsoft Certified consultants can help large enterprises design, deploy and support massive rollouts of updated releases of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and CCNP consultants can help you configure Cisco technology for connection solutions that incorporate simple, high-performance, integrated, and remote networking.
64-bit Upgrade Outsourcing
64-bit Migration Specialist
Progent's Microsoft-premier consultants can assist your organization to update your desktops from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of upgrading to 64-bit desktop computing, design an efficient migration process that reduces operational disruptions, and offer inexpensive, expert remote support to aid your organization to configure 64-bit desktop operating systems and application programs on your existing hardware.
Virtualization Technology Professional
Virtual Server Consult
With virtual server technology, companies can run many virtual servers on a single actual server. Virtual server technology enables businesses to gain all the advantages of server segmentation, but without the expense that goes with buying extra server equipment. Virtualization is the enabling technology for building private clouds, which offer major benefits such as lowering the costs of capital equipment, facilities, and administration while improving information protection, network availability, and disaster recovery. Other key server management options are server monitoring software, Microsoft WSUS, and remote system management hardware. Progent's professional server management experts can assist you with all areas of server consolidation and management to enable your company to contain expenses and save time.
Top Ranked Meraki 802.11ac AP Migration Information Technology Consulting
Meraki MR42 Access Point Professional
Progent's Cisco-Meraki Wi-Fi access point experts can help you to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco devices for centralized management.
Cybersecurity Firm Penetration Testing
Penetration Testing Consultant
Stealth intrusion checking is a key part of any overall IT system security strategy. Progent's security professionals can perform extensive intrusion checks without the knowledge of your company's internal network support resources. Stealth penetration testing shows whether current security defense tools such as intrusion detection alerts and event history monitoring are properly configured and actively monitored. Progent can provide continuous automatic PEN testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, missing patches, and ill-advised product defaults can be chained together by threat actors into the multi-front attacks typical of modern strains of ransomware.
Online Troubleshooting Windows 7 Wireless
Top Quality Windows 7 Consulting
Progent's certified engineers can assist your company to test
Consultant Services CISSP Certified Information Security Officer
Top Ranked CISSP Certified Cybersecurity Analyst Consulting
Progent's CISSP-certified cybersecurity experts can assist businesses of any size with any aspect of information system security. Progent can implement efficient security solutions that protect a small business from advanced threats or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate local, remote, and mobile users accessing network resources spread over multiple physical sites and public and private clouds.
Juniper SA6500 SSL VPN Audit
24x7x365 Juniper SSL VPN Consultant
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Exchange 2010 Migration Technology Professional
Exchange Server Upgrade Consultants
Progent can provide comprehensive support for every step of your Microsoft Exchange 2010 upgrade with services that include end-to-end project management, site prep, project planning, specification of all new software licenses and hardware required, recommended sourcing, system verification at client site or at Progent's test facility, setting up temporary coexistence between Microsoft Exchange Server 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the previous servers, and webinar training for customer's support group and end users.
Computer Engineer Ekahau Onsite Wi-Fi Site Survey
Top Ranked Ekahau Wi-Fi Site Debugging IT Consulting
Progent's Ekahau-certified Wi-Fi site design experts can help you to design, implement, enhance, manage and debug a Wi-Fi solution optimized for your building. Progent offers online or on-premises support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF measurement, Ekahau Analyzer for troubleshooting RF signal problems, and Ekahau Insights for managing the health of multiple Wi-Fi networks.
Support and Setup ProSight Reporting Infrastructure Monitoring
ProSight Reporting Remote Infrastructure Monitoring Consultant Services
ProSight Reporting is an expanding family of real-time reporting utilities designed to work with the industry's leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Engineer ProSight Spam Filtering
Email Intent Analysis Technology Professional
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide web-based management and comprehensive protection for all your inbound and outbound email. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps most threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.
Barracuda Networks SD-WAN Network Consulting
Top Barracuda Networks Remote Access Consultant
Barracuda's budget-friendly CloudGen Firewall devices combine web filtering, remote access, SSL VPN, secure SD-WAN, and Zero-Trust protection along with centralized management throughout your complete enterprise including on-premises, cloud, and hybrid deployment architectures. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent can deliver the expertise to serve as your go-to source for network support, administration, training, and security expertise.
Chief Information Officer Specialist
CIO Help and Support
Progent can supply small businesses with an IT management professional who can act as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you integrate sensible IT products to improve business operations so they align more closely with your corporate objectives. Your business can create and install a well conceived IT strategy without absorbing the expense of a full-time Chief Information Officer.
Consultancy ProSight domain management
domain management Consultant Services
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and safeguard information about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can save up to 50% of the time spent trying to find vital information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you're making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it.
Cisco Firepower 1000 Series Firewalls Outsourcing
24 Hour Cisco Firepower Configuration Setup and Support
Progent's Cisco-premier CCIE network experts can help you to manage your legacy PIX or ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, configure, optimize, manage and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services
Emergency Upgrade Consultant UNIX
Solaris-Windows Migration Consulting
Progent can assist you to plan and implement a smooth transition from a Sun Solaris-powered information system to a network based on Microsoft Windows and suited for running Microsoft's powerful office productivity suites, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and software development specialists can show you how to preserve your data and minimize productivity disruption by designing an effective transition strategy that preserves your existing assets in Solaris application and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include evaluation of existing environment, transition planning and testing, MS Exchange migration support, information and application migration, and server and media transition and consolidation.
Cisco Certified Small Business WAP551 Technology Consulting
Support Outsourcing Small Business WAP131
Cisco's Small Business 100, 300 and 500 family of APs are Linux-based devices engineered as entry-level wireless solutions for small offices. Progent's Cisco CCIE-certified wireless network consultants can provide remote or onsite configuration and troubleshooting support to help you to design, configure, upgrade, tune, administer and debug Cisco Small Business Wi-Fi access point deployments of any size or topology.
VoIP Professional
SPA300 Series IP Phone Technology Consulting Services
Progent's Cisco CCIE-certified networking experts can provide advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
VMware vRealize Orchestrator vRO Consultancy
Top VMware VMotion Specialist
Progent offers the support of a certified VMware VCDX expert to help you design, configure, administer and troubleshoot VMware vSphere-powered virtualization ecosystem for local networks, cloud environments, or hybrid systems. Progent can provide advanced expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for managing private and public cloud and hybrid cloud environments that deliver high availability, fault tolerance, and disaster recovery.
Support and Integration VMM 2016 Management Server
System Center 2016 Virtual Machine Manager Online Support
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network monitoring and management tools and is intended to provide a unified solution for deploying and managing virtualized datacenters across hybrid environments that can incorporate private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of all sizes with all facets of designing, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to migrate efficiently from older releases of VMM, design workflows for creating and deploying virtual machines and hosts, implement high-availability compute and storage clusters, integrate your private cloud infrastructure with public cloud services, configure virtual switches, write and refine PowerShell scripts, and assist you to assess the potential business benefits of new capabilities such as Storage Replica and Host Guardian Service. Progent's certified virtualization professionals can provide advanced Hyper-V consulting and VMware vSphere support.
Microsoft Exchange 2010 Upgrade Consultants
Engineer Exchange Migration
Progent's Microsoft-certified consulting experts can help your organization to assess the benefits of Microsoft Exchange 2010 for your company and can assist you to design and implement an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 that will offer fast payback by increasing your productivity, cutting the expense of equipment and support, simplifying administration, and integrating your vital communications platforms.
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