Progent can assist your business to understand the wealth of subscription plans offered with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you realize top business value. Progent supports multi-vendor networks that incorporate Windows, macOS, and Linux software. Progent can also assist you to create and maintain hybrid ecosystems that transparently integrate on-premises and cloud products and services.
For large organizations, Progent can leverage internal network support staffs by providing world-class experience in deploying key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server help. For the national or global businesses with branch offices, Progent can act as a transparent nearby supplement of enterprise IT management. Progent's enterprise support services include corporate-wide security, online branch office support, system architecture, Sarbanes Oxley compliance, project management, and top-level service for multi-site network environments powered by Enterprise Windows 2003. Progent can offer on-site consultants and specialists to assist with a site relocation or office move, or a system architect to help with setting up or using an Internet Data Center or co-location site.
Progent can provide fast access to the skills of seasoned wireless specialists who can help organizations to determine the advantages of Ubiquiti UniFi Wi-Fi access points for your company and help you to design, deploy, maintain, and troubleshoot your UniFi wireless network. Progent can also conduct a wireless site survey to help you to select, provision, and position UniFi wireless access points for your required signal coverage and throughput.
Progent's managed services for software/firmware update management offer businesses of any size a versatile and cost-effective solution for assessing, validating, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoints scanners, infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things (IoT) devices such as alarms and robotics.
Progent can assist your business to plan and execute an efficient transition from a Solaris-based IT system to a network based on Microsoft Windows and capable of supporting Microsoft's powerful office productivity products, business applications, and software development tools. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can show you how to preserve your information and minimize productivity disruption by developing an effective migration strategy that preserves your existing assets in Sun Solaris application and technology. UNIX-to-Windows migration support services offered by Progent include analysis of current environment, migration planning and validation, Exchange migration support, data and application software transition, and server and media migration and economization.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, optimizing and troubleshooting System Center Operations Manager environments and offer organizations of all sizes advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that provides the performance and availability needed to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also assist you to import and customize SCOM 2012 management packs according to best practices for monitoring network fabric and Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or onsite technical support to assist you to fix serious issues detected by Microsoft SCOM 2012.
Progent's managed services for patch management offer businesses of any size a flexible and affordable alternative for assessing, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoint devices printers and scanners, network infrastructure appliances such as routers and wireless APs, and Internet-of-Things devices such as sensors and health monitors.
Progent's Ekahau-certified Wi-Fi consultants can help you to plan, install, optimize, manage and debug a Wi-Fi network adapted to your environment. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF signal analysis.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates more than 25 years of background helping manufacturing, distribution and service companies to manage complex supply chains and streamline critical processes to get products to market fast and adhere to customer schedules dependably. Progent can provide the expertise of an ERP specialist with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises consulting that can range from as-needed advice to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Amazon AWS integration, training, and DBA services.
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent information assurance expert. The interview is designed to help evaluate your company's ability to block ransomware or recover rapidly after a ransomware incident. Progent will work with you personally to collect information concerning your current antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to create an efficient security and backup system that minimizes your exposure to ransomware and aligns with your company's needs.
Progent can supply small companies with an information management professional who can function as a part-time CIO. This part-time Chief Information Officer can offer long-term direction to help you deploy sensible technology to improve business operations so they align better with your business goals. Your business can create and install a well conceived information technology plan without incurring the cost of a full-time Chief Information Officer.
Windows Server 2008 represents a major step forward in making IT systems more secure and available, simpler to virtualize and administer, higher performing, and able to offer a better environment for web publishing. Progent can help your business benefit fully from the improvements built into Microsoft Windows Server 2008 by delivering consulting, tech support, training, staffing, monitoring, and security expertise.
Progent's consultants can help you with every aspect of Microsoft Azure integration including needs analysis, readiness assessment, solution architecture, pre-production testing, deployment, automated management, performance optimization, license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can assist you to configure and troubleshoot firewalls and VPN connections so that your clients can securely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also help your organization to create a hybrid cloud ecosystem that seamlessly combines physical datacenters with Azure-based services.
Progent's Disaster Recovery/Business Continuity (DR/BC) specialists offer in-depth experience helping small businesses to minimize network downtime by offering affordable remote consulting for disaster recovery/business continuity planning, fault-tolerant IT design, data backup and restore solutions, and non-disruptive system maintenance. Progent's business continuity experts can help you to plan and test a sensible business continuity plan that aligns with your business goals and budget. Progent's disaster recovery engineers can assist you to design, deploy, and maintain fault-tolerant technologies such as redundant Internet connectivity, virtualized servers, clustering, load balancing, continual off-site backup, and multi-location hot backup centers.
ProSight Data Protection Services ECHO provide small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates your backup processes and enables rapid restoration of critical data, apps and VMs that have become lost or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can provide world-class support to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, and PCI and, whenever needed, can assist you to recover your business-critical data.
Progent's certified Excel and Office 365 Excel consultants offer a wide variety of remote support services to help your organization to plan, program, test, deploy, administer, and debug applications powered by any version of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can help your business to move your current Excel solutions to the newest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android smartphones and tablets, and identify and fix compatibility issues between various versions of Excel. Progent offers on-demand support to clients who need a quick solution to a stubborn problem associated with Office Excel and Progent also offers full project management support for upgrading or developing line-of-business application software built on Office Excel. Progent's cost-effective online training for Office Excel can be customized to address the needs of individual users or teams.
Progent offers the expertise of a senior specialist with extensive experience installing, maintaining, and enhancing telepresence platforms from leading vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your in-house IT management team, your ISP, and your video conferencing technology supplier to assist your organization maximize the business value of your video conferencing solution.
Progent offers small organizations a pair of ultra-affordable network security inventory scanning packages that provide, at a set fee, remotely administered scans of your security profile which are analyzed by certified security engineers who assess the results of the scan, present unbiased summaries of your existing security vulnerability, and make recommendations for remediation. Progent offers two complementary security inventory packages for external and internal security testing that are priced to meet the budgets of small businesses while offering enterprise-quality evaluations of your IT network's exposure to assault.
Remote 24x7 network monitoring, automated alarms, and actionable analytical reporting are crucial to preserving the proper operation of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management technology has progressed so far that companies of all sizes can get a level of network stability that was previously limited to large enterprises. Progent can provide a variety Remote Monitoring and Management solutions delivered as low-cost services designed to assist your company to identify and fix a an array of IT network problems before they can hurt productivity.
Progent can help your company to design and implement an efficient migration from a Sun Solaris-based information environment to a network powered by MS Windows and suited for supporting Microsoft's familiar office productivity suites, business applications, and developer platforms. Progent's Solaris, Windows and Cisco engineers and software development specialists can show you how to guard your information and minimize productivity discontinuity by designing an effective migration plan that preserves your current investments in Sun Solaris software and technology. UNIX-to-Windows transition support expertise offered by Progent include evaluation of current infrastructure, transition strategy and validation, Exchange migration expertise, information and application transition, and processor and mass storage migration and economization.
Progent can assist your business to evaluate the wealth of subscription plans available with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports cross-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to create and manage hybrid networks that transparently integrate local and cloud-based resources.
Progent's UNIX platform support experts offer small companies and developers support for administering and maintaining UNIX, Linux or Solaris systems that run with Microsoft-based technology. Progent offers your organization access to UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad range of experience provides you with a convenient single source to help you create and manage a protected and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft interoperability by integrating MS Windows with major variants of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and SGI/Irix or leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size company's servers in a solution that delivers the highest degree of dependability and expandability and is also easy to transfer to any data center. ProSight Virtual Hosting services are built upon mature virtualization technologies that enable small and midsize businesses with mixed- platform environments to economize dramatically on the expense of capital investments, infrastructure support, and IT management while achieving enterprise-class reliability and an unprecedented degree of vendor independence.
For mid-size companies looking for IT consulting services, Progent can deliver an array of options including on-site help, remote support, phone-based Help Desk, 24x7 support with automatic system monitoring, emergency staffing, business relocation services, software development, and expert consultation. For medium-size businesses in California or other regions serviced by Progent's field engineers, Progent offers expert in-person support for fixing network problems rapidly and economically.
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with synchronous replication to provide rapid, zero data loss disaster recovery between datacenters that are as far as 300km apart from each other. Progent's team of veteran IT consultants can assist your business to design, deploy, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your functional requirements and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by delivering guidance with procedures like assigning disk pools, determining plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and verifying your disaster recovery system to prove compliance with information assurance standards and government requirements.
Progent's CISSP-certified network security experts can help organizations of all sizes with any aspect of information system security. Progent can help create efficient cybersecurity systems that protect a small office from modern threats or Progent can plan, configure, and manage an end-to-end security environment for hybrid enterprise networks that support onsite, remote, and mobile clients accessing IT resources spread across a mix of physical datacenters and public and private clouds.
Progent can help small companies to move any part of their computing infrastructure to Microsoft Azure. This can simplify network management and lower hardware investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud networking models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and network infrastructure and make sure you sidestep the common errors small organizations make when migrating to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Android smartphones and tablets.
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and medium-size businesses. A Barracuda Backup solution can include a custom-designed hardware appliance manufactured by Barracuda or a virtual appliance with similar functionality but which utilizes your existing storage hardware. Barracuda Backup safeguards vital company data produced on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting support services to help your business to plan, integrate, manage and repair a backup and disaster recovery system based on Barracuda Backup.
By using virtual servers, businesses can run many virtual machines on one physical server. Virtual server technology allows companies to enjoy all the benefits of server isolation, but without the costs that goes with buying extra server equipment. Virtualization is also the critical technology for building private clouds, which provide important advantages such as lowering the costs of hardware, datacenter facilities, and administration while enhancing information security, system reliability, and recoverability. Other important server management technologies include server monitoring software, Windows Server Update Services, and remote system management hardware. Progent's professional server management experts can assist you with all aspects of server consolidation and administration to enable your company to contain expenses and save time.
Progent's Sun Solaris platform support services offer small and mid-size companies and developers assistance with managing and maintaining Solaris systems that operate with Microsoft-powered networks. Progent offers your organization contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of expertise provides you with a convenient single consulting firm to help you build and maintain a secure and reliable cross-platform network and communications solution that allows Sun Solaris and Microsoft interoperability by integrating MS Windows with popular variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
If your organization does not require urgent online help but expects to require technical services with your network in the near future, you can save time and money and guarantee that the appropriate IT skill will be available when you need it by getting in touch with a Progent sales agent and signing up as a customer. For more information, call 800-993-9400 or email information@progent.com.
Progent can assist your organization to support System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance security, and boost productivity by making sure that critical applications are always up to date, managing product licenses, and monitoring resource usage profiles so you can make smart purchasing decisions. Once your organization is set to update your SCCM 2007 device management solution, Progent can assist you to prepare for and carry out a smooth migration to SCCM 2012.
Progent is a pioneer in affordably providing world-class IT help to small companies. Progent's achievement in addressing the network support requirements of the chronically underserviced small business market is the cumulative outcome of key technical and operational breakthroughs that have removed much of the conventional expenses out of managing network service, added unprecedented professional skill into the IT service mechanism, and dramatically accelerated the solution cycle.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for piloting line-of-business applications, creating efficient system upgrade procedures, assessing and tuning performance, designing or validating business continuity strategies, resolving compatibility problems, and building training environments for the latest technologies. For Progent clients who lack sufficient in-house resources to assemble proper test environments, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep critical network initiatives on schedule.
Progent can help your business to understand the wealth of subscription plans offered with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to build and maintain hybrid networks that transparently combine local and cloud products and services.
For enterprise project management support, Progent offers the services of senior IT experts with years of experience in IT management, application development, and process design for organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers can provide project management expertise to help enterprise clients follow leading practices to make sure development or deployment projects are completed on schedule and on budget.
If you are developing Linux-based software on a network that has Microsoft Windows-based processors, desktops, and office applications, Progent can provide full-service network support outsourcing that frees you to concentrate on your field of strategic expertise without the constant hassle of managing your company information system. Through the use of smart server monitoring and by delivering remote and in-person support as your company needs it, Progent represents an economical way for maintaining an information system that provides excellent reliability, protection, and performance. Progent's Linux developer support services include full-service it outsourcing, virtual server infrastructure, online and on-site support and troubleshooting, 24x7 monitoring, and Help Desk Call Center support.
Progent's work environment will allow you to become a better professional by improving your technical knowledge and increasing the loyalty of your clients. Progent delivers this commitment by recruiting the top consulting experts for you to work with, providing a state-of-the-art network and communications infrastructure, using specialized application tools to deliver the maximum quality of support, and by optimizing proven operational structures for attracting and maintaining customers.
Progent's certified engineers offers offsite and on-premises support expertise to assist you to administer, support, and troubleshoot computers powered by Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, security and compliance, disaster recovery, online connectivity, smartphone and tablet management, Wi-Fi configuration, and 24x7 network monitoring.
Progent's Cisco-certified CCIE network infrastructure consultants can assist you to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone consulting, and CUCM/CallManager software support.
Microsoft Lync Server 2013, renamed Skype for Business, allows organizations of all sizes to build a manageable and protected communications environment that supports a BYOD computing model with instant messaging, presence, audio/video and web meetings with application sharing, as well as IP-based and PSTN telephony enabled for a wide assortment of desktop and handheld clients. Progent's certified Lync 2013 consultants and network architects can assist your company to assess the advantages of Lync 2013, create an on-premises, cloud-resident (with Microsoft Lync Online) or hybrid topology suitable for your present and long-term goals, implement Lync Server 2013 so as to speed up your ROI, and provide live webinar and onsite training to your IT team and users. Progent has in-depth expertise in key pieces of a Lync 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can help your organization to combine Lync 2013 with key Microsoft Office and Microsoft 365 apps including Outlook and PowerPoint.
Progent's Cisco CCIE network infrastructure consultants can help you to set up, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco IP phone consulting, and CUCM/CallManager software support.
Progent offers the guidance of a CRISC-certified risk management expert to assist you to design and deploy an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and crafted to align with your organization's risk appetite, business goals, and IT budget.
System Center Configuration Manager automates software deployment at scale, simplifies security and compliance settings management, keeps track of network resources, protects against corporate data leakage, performs network health monitoring, allows secure self service, and delivers a single control mechanism for managing mixed-OS ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can help your organization with any facet of planning, implementing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid environments.
Years of background delivering Microsoft expertise and Cisco network consulting has enabled Progent to develop a unique ability for serving branch offices that require network help with the responsiveness associated with with small organizations but which offers professional client interaction, thorough documentation, and compliance with corporate IT protocols. If your enterprise maintains a remote office situated anywhere in California or any region served by Progent's engineers, Progent can offer a wide array of in-person and on-line network support services and network design assistance.
Small to middle size companies can now get all the benefits of System Center Operations Manager and in addition have fast access to Progent's Microsoft Certified IT support professionals. With Progent's affordably priced IT service programs, small and midsize organizations can choose a simple System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to provide small business information systems enterprise-class availability, protection, and productivity.
Citrix has developed a comprehensive line of platforms that provide advanced manageability, expandability, and performance for virtualizing servers and for centralized delivery of Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can assist you to evaluate the business benefits of Citrix virtualization products and can help you design, validate, deploy, optimize, and support Citrix virtualization platforms.
Microsoft supports seamless hybrid networks that combine Microsoft 365 and local Exchange deployments. This permits you to have some mailboxes located on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can help you with any phase of designing, implementing and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on schedule and within budget.
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who earn the top customer endorsement and are afforded the closest operational relationship with Microsoft. The understanding, capabilities, and commitment needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your company better solutions for your information network.
Progent practices knowledge transfer from Progent's support experts to clients. By teaching customers to handle technical issues that are within their scope, Progent is able to focus on providing hard-to-find skills where Progent has little competition. Mid-size companies who work with familiar independent consultants or who maintain in-house IT personnel benefit when Progent transfers information about critical technology and tested processes to make their IT environments more reliable, protected, and efficient.
Progent can provide a wide array of low-cost online and onsite consulting services to help you to deploy, administer, and troubleshoot workstations and mobile devices based on Microsoft Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
Progent's network consultants can assist you to analyze the potential advantages of Hyper-V-based virtualization for your company, conduct pilot installations to verify Hyper-V's operation with your line-of-business software, evaluate your network infrastructure for optimal operation with virtualization technology, help you in migrating to Microsoft Windows Server 2008 and configuring Hyper-V, educate your IT personnel to track and manage Hyper-V, provide world-class consulting support for enhancing the protection of your virtual servers, design and validate disaster recovery procedures that optimize network uptime, and deliver continuing consulting and technical support including low-cost remote repair and turn-key Help Desk services.
Progent's Check Point firewall consultants can help you design, deploy, and administer firewall environments built around Check Point Next Generation firewalls and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you support legacy Check Point firewall models or migrate efficiently to Check Point's next-generation security gateways.