Additional Topics of Interest

Emergency Service Reports Professionals
Service Reports Technology Consulting

Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all delivered services. Unlike many freelance consultants or small support firms who provide minimal documentation or specifics of services done, each service provided by Progent is accompanied by full documentation. Each Progent consultant has access to the support documentation sent by each staff member to every customer. The discipline of documenting and organizing service activity results in more efficient service and eliminates a variety of common problems such as when a support client is virtually held captive to a consultant who won’t let go of the keys to the kingdom.

Small Office Server Support Progent Management Team
Progent Management Team Professional Services

Progent's management team includes seasoned professionals with decades of background providing computer consulting services, troubleshooting, and strategic IT planning to businesses ranging from startups to global enterprises. Great service calls for great people, and Progent stands out by having put together a management team able to provide customers with the top service value in the industry.

Small Business Remote Consulting
Small Business Network Outsource

Progent is a pioneer in affordably providing world-class IT support to small businesses. Progent's success in handling the network service needs of the historically underserved small company market is the cumulative outcome of major technical and process breakthroughs that have removed much of the conventional expenses out of administering IT service, injected unmatched professional expertise into the IT service mechanism, and significantly accelerated the repair process.

Offsite Managed Data Backup/Recovery Services Integration Services
Consultancy Offsite Automated Backup Services

ProSight Data Protection Services offer small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates your backup activities and allows fast recovery of critical data, apps and virtual machines that have become lost or damaged as a result of hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR specialists can provide world-class expertise to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPPA, FINRA, and PCI and, when necessary, can assist you to restore your critical information.

Exchange Server 2007 Information Technology Consulting
Exchange 2007 Edge Server Online Troubleshooting

Progent's Microsoft certified consultants can help you design and implement a smooth in-place Exchange Server 2007 migration plan that minimizes productivity disruption, simplifies ongoing support demands, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the background to complete your move quickly and economically. Progent's Microsoft Exchange 2007 support, repair, and design offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server that are in keeping with your business goals.

CRISC Certified Risk and Information Systems Control Consulting
Consultant Services CRISC Certified Risk and Information Systems Control Auditor

Progent offers the services of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management (ERM) strategy based on best practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and budgetary guidelines.

Designer Microsoft Dynamics
Engineer Dynamics GP App Development

Progent's seasoned application designers and software developers can help your business to build enhancements to Microsoft GP/Great Plains that address the special needs of your business without losing the advantages of Windows integration and connectivity. Progent can also offer help with a range of development tools that can be utilized to build user-interface and data integrations with Microsoft Dynamics GP. These integration tools include Microsoft Dexterity, Modifier, Visual Studio for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.

Amazon Marketplace Web Service integration Contract Programming Firm
Amazon Marketplace Web Service Outsourced Programming

Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, merchants can expand their reach, reduce their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and speed up your return on investment.

Emergency Business Continuity Network Security Testing
SIEC Solutions Cybersecurity Organizations

For smaller companies, computer security and information assurance and regulatory compliance can be too complicated to stay ahead of but too risky to ignore. The largest biggest institutions have been hacked, and the top cloud service providers have occasionally been taken down. It looks as though there's no place to hide. Progent has made it affordable for small and midsize organizations to implement critical security tasks effectively by providing the benefit of billable time to the closest minute with no minimum billing for online help. You can have access to a seasoned information expert to provide just the knowledge you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any level of network security including security audits, malware screening and recovery, spam and email content filtering, email data loss protection, compliance reporting, and creating a complete security strategy.

Technology Consulting Services Data Center Colocation
Data Center Colo Consulting Services

Colocation sites allow companies to share world-class data centers for housing network equipment that runs vital applications. Progent's Microsoft and Cisco premier consultants can assist your business with all facets of your colocation program including choosing and moving to a colocation facility, designing system architecture, defining required equipment, on-site and remote troubleshooting, establishing remote network administration, and education your support personnel.