Progent provides live online instruction for popular desktop applications and environments including Microsoft Office and Microsoft 365 Excel, Word, Publisher and Visio plus Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote training offers the benefits of traditional physical classroom seminars, such as immediate interaction between students and teachers, but eliminates the costs of transportation and the challenge of trying to accommodate the availability of many students. Available to individuals or classes of any size, Progent's live online training permits the instructor to run the seminar from an online office while the students can be spread across an office or all over the the U.S. Live online training deploys proven learning aids like virtual white boards, electronic hand-raising, and shared desktops. Classes can be brief and personalized to specialized subjects or longer in time and wider in scope.
Progent's Support Program for IT Service Providers lets you use Progent's information technology experts while retaining your own service brand as a seamless arm of your IT consulting team.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built specifically for law practices. Progent offers remote access to NetDocuments consultants who can assist your law firm to design, deploy, manage, tune, or debug a document management system (DMS) environment based on NetDocs.
Progent's managed services for software/firmware update management offer organizations of all sizes a flexible and cost-effective alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, such as scanners, network infrastructure appliances like routers and wireless APs, and Internet-of-Things devices like alarms and robotics.
Microsoft Windows Server 2008 R2 features outstanding levels of performance, protection, availability, scalability, and flexibility that accelerate productivity of on-site, branch office, and mobile workers. Progent's network professionals can deliver cost-effective online consulting, troubleshooting, and education services to assist your company to plan, execute, and manage Windows Server 2008 R2 to add substantial strategic value to your information system.
Remote continuous monitoring, proactive alarms, and periodic reports are vital to maintaining the health of your network and avoiding preventable and costly downtime. Remote Monitoring and Management solutions have progressed to the point that companies of all sizes can afford a level of protection that was once reserved for large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options delivered as low-cost service packages designed to help your company to detect and fix a an array of network issues before they can impact your business.
Progent's Microsoft certified consultants can help you design and implement an efficient in-place Exchange Server 2003 upgrade strategy that avoids productivity downtime, reduces ongoing service requirements, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and design offerings include assistance with the integration of third-party add-ons to Exchange 2003 Server that are in keeping with your business goals.
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting to help organizations of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
For small companies considering Progent's network support outsourcing, design expertise, or technical support offerings, call 800-993-9400 or e-mail information@progent.com.
Progent offers several security packages intended to provide larger institutions an objective and comprehensive network security evaluation from a group of premier security engineers. All Progent's network security assessment packages incorporate a collection of procedures including automated scans from inside and from outside your corporate security perimeter, professional interpretation of results by certified security engineers, creation of a report explaining the results, plus an interactive concise executive summary and an extensive live review for in-house IT managers.
Progent's Shared Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk services seamlessly between your IT team and Progent's nationwide pool of seasoned technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation platform for managing service requests, ticketing, responsibility, progress tracking, and metrics.
Progent's Juniper Networks-authorized NetScreen engineer can help you to install and integrate NetScreen 5000 series routers, migrate from older NetScreen devices to more current Juniper technologies, and troubleshoot infrastructure issues in all-Juniper or mixed-vendor systems.
Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, optimizing and repairing System Center Operations Manager environments and offer companies of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure and Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or on-premises technical support to help you to fix critical issues detected by System Center 2012 Operations Manager.
Microsoft Small Business Server is a low-cost suite of server products that offers the basis for a powerful but easy-to-manage information. The technical sophistication of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires a computer consultant with real-world experience designing and integrating seamless, comprehensive business network solutions. Progent's SBS Server consultants have an average of more than a decade of experience integrating computer networks founded on Microsoft platforms. This background ensures you results in deploying, managing, and troubleshooting IT environments that include the Microsoft SBS Server suite of servers and productivity software.
Progent's Linux support experts provide small and mid-size businesses and developers assistance with administering and maintaining Linux computers that operate with Microsoft-powered technology. Progent can give your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of experience offers you an easy one-stop source to show you how to build and manage a secure and reliable mixed-platform network and communications solution that supports Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Microsoft Dynamics GP/Great Plains software offers analysis and reporting features that allow you to monitor all operations, revenues and spending, and market trends with integrated drill-down, query, and reporting functions. Progent's Dynamics GP reporting consulting expertise can enable you to create reports that let you understand your business more completely, turning raw data into valuable management information. Progent is able to improve your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to offer custom line-of-business application development and web commerce applications that work transparently with Microsoft Dynamics GP.
ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior-based analysis tools by SentinelOne to guard endpoints and servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to automate the complete threat progression including protection, infiltration detection, mitigation, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks.
Progent's Symantec consultants can help you maintain legacy Symantec firewall and VPN products such as the Symantec Raptor and Symantec VelociRaptor family or help you migrate to newer firewall solutions. Progent can also enable you to create and execute a comprehensive security strategy that can incorporate firewall/VPN appliances and software, managed security and network protection services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the skill to be your single source for on-going technical support, maintenance, training, and security expertise.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have long backgrounds configuring ISA Server-based security solutions for IT networks with many offices, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to assist your small business in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your information protection requirements without overly limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Microsoft SQL Server 2005 offers indispensable, standardized tools to computer professionals as well as to network users, reducing the complexity of creating, deploying, administering, and using enterprise information and database programs in environments ranging from handheld devices to enterprise information systems. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with real-world experience and wide knowledge in designing and deploying information-based, comprehensive business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progent can give you access to programmers who can customize your Microsoft Dynamics ERP, MRP, and financial system packages to meet your unique business requirements. Progent's Microsoft support experts provide expertise in Microsoft Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also provides expert e-Commerce integration services for safe, corporate-wide resource sharing plus integration with CRM programs.
Progent's Cisco CCIE-certified network infrastructure consultants have extensive experience assisting Internet Service Providers to design, deploy, administer, tune, and debug fault-tolerant, scalable connectivity environments appropriate for shared public networks.
Progent's certified SonicWall firewall consultants can show you how to configure, manage, and update SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall security gateways into an end-to-end security plan and design security into your corporate operations.
Progent's CISSP-certified network security experts can help organizations of all sizes with any aspect of IT security. Progent can create cost-effective security systems that guard a small office from advanced threats or Progent can plan, configure, and manage an end-to-end security environment for hybrid enterprise networks that support onsite, online, and mobile clients sharing IT resources distributed across multiple physical sites and various clouds.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to design and carry out an efficient migration to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that combines cloud-based Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide web-based management and comprehensive protection for all your email traffic. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further level of analysis for incoming email. For outgoing email, the local gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
Progent uses a sophisticated service reporting system that records and organizes complete documentation for all delivered services. Unlike some independent consultants or local service firms who offer scant documentation or specifics of services done, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has access to the support documentation sent by every consultant to each client. The practice of documenting and archiving service activity allows more efficient support and eliminates a slew of common misfortunes such as when a support client is effectively held captive to a consultant who won't let go of the keys to the kingdom.
Progent's IT outsourcing packages offer budget-friendly computer consulting for small businesses. Whether it involves designing system infrastructure, creating an internal Help Desk or using an outside one, rolling out a new e-mail system, monitoring your system, or creating an on-line business application, outsourcing your network technical services can reduce costs and minimize risks, permitting IT support budgets to increase in a more linear and controlled manner than is feasible by assembling a bulky, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and robust network architecture for your critical business software powered by Microsoft Windows.
Progent delivered a wireless networking solution that enabled a school to improve efficiency and eliminate the ongoing costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting remote locations as far as 2.5 miles apart and can reach even longer distances. This wireless solution provided better performance and dependability than recourse to amplifying the 802.11b wireless network, and since it uses the 5.8Ghz spectrum it provided immunity to outside interference.
Progent's Cisco-certified wireless networking experts can help businesses of all sizes to design, implement, administer and repair Cisco Aironet Wi-Fi AP solutions to provide the performance, range, capacity, scale, security compliance and ease of management required for transparent connectivity between wireless and wired network infrastructure. Progent offers efficient online and onsite support for both legacy and current 802.11ac Aironet APs and Progent can assist you design and manage deployments of indoor and outdoor Aironet Wi-Fi access points.
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT support staff, create a corporate-wide security strategy, automate IT management, assist with application development, and generate and validate a disaster recovery/business continuity plan.
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your company's ability to block ransomware or recover rapidly from a ransomware incident. Progent will consult with you directly to gather information concerning your current antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient AV and backup environment that minimizes your vulnerability to ransomware and meets your business requirements.
Progent's National Support Center offers nationwide remote support for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier service experts provide phone support and remote direct network access to isolate and resolve network problems quickly and affordably. The breadth of IT expertise represented by Progent's team of nationwide service engineers makes it possible to escalate even the most difficult network issues to competent specialists as needed.
Progent's Cisco-Premier network management engineers can assist you to use Cisco's network management tools along with a selection of powerful third-party products to create a complete network management solution to keep your network operating reliably, fully utilize limited resources, guard your data, revive quickly from device failure or malicious assaults, and enable you to expand or reassign network resources sensibly and economically as your business evolves.
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering along with replication to provide rapid, zero RPO disaster recovery (DR) between sites located up to 300km apart from each other. Progent's roster of seasoned IT experts can assist you to plan, deploy, manage, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can ensure you follow best practices for installing your MetroCluster solution by providing help with tasks such as assigning disk pools and shelf IDs, arranging plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery system to verify adherence with industry standards and government mandates.
Progent can help your business to design an upgrade to Teams from Skype for Business Online and configure, administer, and debug a cloud or hybrid implementation of Microsoft Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
Progent's Experts Group provides support in key fields such as Macintosh integration and applications; Expertise for Linux, UNIX-powered, and Sun systems; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Strategic and vertical application help; Chief Information Officer, business analyst, and project logistics outsourcing; Special program development and integration; Web site, electronic business, EDI, and customer information portal design and deployment; DBM management and efficiency consulting; Management intelligence expertise; and Telecom systems support.
Progent's certified security experts can perform NodeZero-based PEN tests to make sure your security defense systems and policies are properly set up and effective.
Progent can provide cost-effective online access to an Oracle MySQL RDBMS DBA or application developer and can help organizations of any size to configure and support MySQL in a robust network environment that provides high levels of performance, expandability, and protection. Progent also has proven skill helping companies port databases from an Oracle environment to MySQL.
Progent's professionals provide expertise in multiple disciplines related to mobile networking including system infrastructure, wireless data synchronization, wireless security, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless application programming. Progent's certified experts can save your organization time and money by applying their wireless experience to help you choose and integrate wireless networking technologies that make sense for your company. Progent can also tune your network architecture so that wireless handhelds perform better.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have specific mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can help you with any phase of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is successfully completed on time and on budget.
Progent's team of application experts can provide advanced support, custom development, deployment assistance, and webinar classes for popular applications that address key areas including ERP, financials, management reporting, web application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with years of background providing advanced consulting and troubleshooting support online, Progent can help clients throughout the U.S. to save the time and expense related to travel and on-site activity without compromising the high quality of consulting support.
Progent's private cloud hosting service enables small and midsize organizations to run key applications like SQL and Exchange from a hardened Tier III data center on fault-tolerant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for automatic backup replication and restore. Smaller organizations can use Progent's private cloud hosting service to eliminate major investments in the acquisition, maintenance, and management of network hardware and data center facilities while achieving world-class levels of system availability and physical security.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that includes machine learning technology and expert services to deliver comprehensive endpoint detection and response (EDR).
Progent can assist you in any phase of your upgrade to Microsoft Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; moving mailboxes; designing and configuring Windows Hyper-V; setting up HLB; setting up DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design a DR system built around Microsoft's most advanced Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using low-cost equipment, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, economical deployment of a failover cluster quorum arbitration point.
Lync 2013, rebranded Skype for Business, enables businesses of any size to create a manageable and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing style with IM, presence, web meetings with app sharing and whiteboard, and both IP-based and PSTN telephony enabled for a wide range of desktop and mobile clients. Progent's certified Lync 2013 consultants and network integrators can help your company to evaluate the business benefits of Lync 2013, create an on-premises, cloud-resident (via Lync Online) or hybrid model suitable for your current and long-term plans, implement Lync Server 2013 in a way that expedites your ROI, and provide custom online and onsite training to your management team and end users. Progent has in-depth expertise in key components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to combine Lync 2013 with key Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
Progent's Cisco-certified Wi-Fi integration consultants can help you to configure, manage, and debug Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, enhancing and fixing Microsoft SCOM solutions and can provide organizations of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or on-premises technical support to assist you to remediate serious issues detected by System Center 2012 Operations Manager.
Progent's consultants can help your company to assess the value of Microsoft Lync Server 2010 for your business and can help you to design and execute a deployment of Microsoft Lync Server that centralizes the management of IM and Presence and improves the productivity of your in-house staff, telecommuters, and mobile workforce. Progent can also assist you to carry out a smooth migration to Microsoft Lync Server from Microsoft Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server with Exchange, Microsoft SharePoint, and SQL Server, show you how to use Microsoft Lync Server to enhance the team-computing capabilities of Microsoft Office applications, and offer training and ongoing technical support for Microsoft Lync Server and other Microsoft products.
Progent's certified Windows Server 2019 consultants can help your organization to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major improvements in scale, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.
Progent's Sun Solaris family support services provide small businesses and software developers support for managing and maintaining Solaris systems that run with Microsoft-based technology. Progent offers your business contact with Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of experience offers you a convenient one-stop consulting firm to show you how to create and maintain a protected and robust cross-platform connectivity and communications environment that supports Sun Solaris and Microsoft coexistence by integrating Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Progent's Microsoft certified consultants provide small and mid-size businesses enterprise-level consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to deliver important applications rapidly and reliably to specified users, reduce product expense and adhere to licensing agreements by understanding patterns of usage, improve Windows security by improving your knowledge of vulnerability and by installing critical updates, manage your mobile workforce through industry standards independent of connection or location, and reduce operational expenses by efficiently exploiting the administrative capabilities incorporated into Windows. Progent's SMS consulting professionals can show you how to use SMS effectively for automated software and application installation, security patch control, and asset tracking management including program and appliance inventory.
Progent offers Microsoft Windows 2003 Cluster Server assistance to help your organization implement zero-downtime server clusters designed to provide 24x7 uptime. Windows cluster servers for zero-downtime systems include Microsoft Windows Cluster Server, SQL Cluster Server, and Exchange Cluster Server. By assisting you t create high availability clustered server environments powered by Microsoft Windows Server 2003 Cluster, Progent's Certified Windows professionals ensure that your high availability server clusters are set up to maximize the competitive advantage of your IT system.
Progent's Wi-Fi site survey services make it easy to plan, install and troubleshoot a Wi-Fi network optimized for your facilities, offering your business a WLAN that delivers the coverage, speed, density, Quality of Service, data protection, and hand-off ability your business requires. Wireless survey services from Progent include online predictive modeling for planning a wireless LAN and onsite site survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi LAN.
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and test a consistent workflow for restoring applications and services quickly following an outage. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, upgrades and patches and can produce reports to confirm complete service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to assist you to plan, deploy, test and maintain a disaster recovery solution based on VMware Site Recovery Manager.
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, train your IT management team, develop a corporate-wide security strategy, streamline IT management, help with creating applications, and generate and test a DR/BC plan.
Progent's ransomware experts can assist your business to evaluate your ransomware defenses, monitor and guard your IT environment, help with negotiating a settlement with a hacker, and reconstruct a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Progent's Cisco CCIE-certified IP phone and video IP phone experts can assist you to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously branded CallManager, or with Unified CM Express (CME) to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing ISR G2 routers with CUBE VoIP networking capability, and designing UCS server clustering and Cisco SRST solutions for high availability.
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with synchronous replication to deliver fast, zero data loss disaster recovery between datacenters that are up to 185 miles (300km) apart from each other. Progent's team of seasoned IT experts can assist your business to plan, configure, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster solution by delivering help with procedures such as assigning disk pools and shelf IDs, arranging aggregate layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster DR system to prove compliance with information assurance standards and regulatory requirements.
Progent's certified ISA Server consulting experts have extensive backgrounds creating Microsoft-based security solutions for IT networks with multiple locations, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small business design and deploy a configuration of Microsoft ISA Server 2004 that meets your information protection requirements without limiting your network.
Progent is committed to information transfer from Progent's support experts to clients. By educating clients to handle technical issues that are within their comfort zone, Progent can concentrate on providing high-value skills where Progent has little competition. Small businesses who work with trusted freelance service providers or who maintain in-house support personnel benefit when Progent passes on knowledge about new technology and tested processes to make their networks more reliable, secure, and productive.
Progent delivered a wireless integration environment that enabled a school to increase efficiency and eliminate the recurring expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for interfacing remote locations as far as 2.5 miles apart and can extend to even longer ranges. This wireless solution offered improved bandwidth and dependability than simply amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz spectrum it offered immunity to local interference.