Expanding your telecommuter workforce may have a major impact on network infrastructure, security, and corporate processes. Progent has two decades of background helping businesses of all sizes to design, configure, manage, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Addison company to select the appropriate technologies and adhere to best practices in creating and operating a safe virtual office solution for teleworkers that facilitates teamwork and returns top value. Progent can provide support services that go from as-needed expertise for getting you over challenging IT roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can assist Addison, Texas businesses to with any aspect of creating a high-performing work-from-home environment by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, endpoint security, data protection solutions, and streamlined management.

Security for Telecommuters
Telecommuters often run their own computers and work in a physically unsecured area. This worsens their exposure to cyber attacks and calls for judicious deployment of security appliances, remote security monitoring, and the enforcement of security policies in compliance with leading practices. Progent's seasoned roster of certified data security experts can help your company to design, implement and administer a compliant cybersecurity environment that guards sensitive information in networks that incorporate remote workers.

  • Firewalls allow you to build a network environment that can be safely accessed by local users and by an at-home workforce, mobile workers, vendors, clients, and the public. Modern firewall devices permit you to configure and manage appropriate access rights to various groups of users and to scale your IT network and adjust your security profile as your company evolves and as cyber threats become increasingly complex. Progent supports both current and older firewall appliances from all leading manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For details about Progent's firewall support services, see firewall support expertise.
  • Remote Endpoint Security Monitoring makes it easy to watch over the disparate computers utilized by an at-home workforce and either block or identify and mitigate modern threats such as ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is installed on each protected endpoint device, watching all activity and using advanced AI technology to identify zero-day threats before they can spread. When a cyberattack is discovered, ProSight Active Security Monitoring instantly isolates the targeted device from the network to contain the malware. Because the ProSight Active Security Monitoring software agent is self-contained, endpoint devices remain protected even if they are not connected to the Internet. To find out more about ProSight Active Security Monitoring, go to remote endpoint monitoring for remote workers.
  • Security Audits can evaluate the vulnerability of your network to all classes of external and internal security threats for an environment that incorporates teleworkers. Progent can deploy remote, automated security analysis scanning for quickly and economically uncovering a broad range of security holes that can be surfaced over the Internet. Progent's security audit consulting services, which can be managed by security experts with top certifications including CISM, ISSAP, and GIAC, can help your company to evaluate your workflows and policies and assess your network architecture to enable you to implement top-level security for your at-home workers.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Addison, Texas company, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent's Cisco CCIE Wi-Fi infrastructure experts offer remote or onsite configuration and debugging support to help your organization to plan, implement, update, tune, manage and troubleshoot Aironet Wi-Fi AP environments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your wireless environment with your wired network and cloud-based resources to create an enterprise-wide connectivity foundation that is easy to administer and scale. Progent also offers affordable Wi-Fi site surveys to help you to determine the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to work with your unique workplace design, construction, and anticipated network traffic.

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    Microsoft allows you to create seamless hybrid networks that integrate Office 365 and local Exchange deployments. This allows you to have some Exchange mailboxes hosted on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist you with any phase of designing, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can deliver as-needed support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is completed on time and within budget.

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    Stealth penetration testing is an important component of any comprehensive network security strategy. Progentís security professionals can run thorough penetration checks without the knowledge of your company's internal network support resources. Unannounced penetration testing uncovers whether current security monitoring tools such as intrusion incident warnings and event history monitoring are properly configured and consistently observed.

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    Progent's certified Microsoft Windows 2000 consulting staff can show you how to enhance the capability of your current Windows 2K Servers and can streamline system management, offer tech support and troubleshooting, and strengthen security. Progent can also show you how to design, rationalize, and execute a strategy to migrate from Windows Server 2000 to Windows Server 2003. Progent is expert in designing pilot programs to eliminate the obstacles involved with migrating to Windows Server 2003 by uncovering possible hardware and application compatibility problems.

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    Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controllers to manage and monitor wireless LANs of any size. Progent can assist you to administer and debug your current Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's latest wireless controller technology.

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    Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network monitoring and management tools and is designed to offer a unified solution for configuring and managing virtualized fabric and services across hybrid networks that can include private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of any size with any aspect of building, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to migrate smoothly from older releases of Virtual Machine Manager, develop workflows for creating and installing VMs and hosts, design high-availability compute and storage clusters, integrate your private cloud infrastructure with public clouds, set up virtual switches, write and refine PowerShell scripts, and assist you to evaluate the strategic advantages of new capabilities like Storage Replica and Shielded VMs. Progent's certified hypervisor professionals offer advanced Hyper-V consulting and VMware vSphere support.

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    Progent can assist you in all facets of your migration to Exchange Server 2016 such as designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for high-availability CAS services; planning, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent's ProSight Virtual hosting services offer small companies a range of advantages including lower capital expenditures, savings on operational costs, better management focus, enterprise-class security, enhanced fault tolerance, and regulatory compliance.

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    Cisco Cisco Unified Communications Manager (Unified CM), previously named CallManager, operates as the core of Cisco's collaboration platform. Cisco Unified CM and Cisco Unified CM Express (CME) offer a modern IP-PBX by integrating with applications like Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's Cisco-certified network consultants offer effective and affordable remote and onsite support to help organizations of all sizes to build and administer CUCM deployments by providing Cisco Unified Communications Manager integration and troubleshooting consulting services that add maximum business value. Progent can assist with any facet of CUCM support and troubleshooting in areas such as integrating VoIP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, deploying ISR G2 routers with CUBE VoIP networking support, creating UCS server clustering solutions for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.

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  • Linux, Windows Consultants
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    If your company network combines Linux-based products technology with Microsoft Windows, Progent can help you to incorporate your IT resources into a cohesive network that permits all your operating systems to run side by side for simple management, transparent dataflow, high availability, enhanced performance, and strong security. Progent's Linux and Microsoft Windows coexistence support offerings include IT architecture configuration and service, consulting for Windows services for UNIX, remote network monitoring and management, online technical support and repair, in-person technical support, and Contact Center services.

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    Progent offers affordable online support to assist businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Glacier for low-cost archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design, pilot testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewall configuration and VPN connections and can help you create cloud-centric or hybrid cloud ecosystems that seamlessly integrate Amazon AWS cloud services. Progent offers as-needed expertise to assist you to overcome complex technical issues or Progent can provide project management outsourcing to help you migrate to the Amazon AWS platform on time and on budget.

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    Progent has over 10 years of background deploying, and supporting the core components included with Microsoft System Center and can assist your organization to design, configure, manage, and fix your System Center 2012 R2 solution to optimize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent can assist you to migrate to the latest version of Microsoft System Center from an earlier release or from a third-party datacenter management platform to provide the advantages of best-in-class provisioning, management automation, security, plus infrastructure and application availability and performance monitoring.

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    NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for legal workflows. Progent offers online guidance from NetDocuments experts who can assist legal departments and law firms to plan, configure, manage, optimize, or troubleshoot a document management system (DMS) environment based on NetDocs.

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    Progent's Microsoft-certified professionals have over 10 years of experience providing messaging solutions for companies that range from small businesses to global enterprises. Progent offers affordable consulting for all editions of Exchange Server to strengthen email and virus protection, configure high availability email systems, and implement remote and wireless email access. Progentís Exchange support services can help you in designing and executing a move from an outdated SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2016. In addition provides integration help for Windows 8, Windows 7, and Windows XP clients using Office Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for all major web browsers. For e-mail virus protection, spam blocking and data data leak protection, Progent offers Email Guard security services.

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