Enlarging your at-home workforce can have a major effect on network infrastructure, cybersecurity, and company culture. Progent has two decades of background helping SMBs to plan, deploy, administer, optimize, and debug IT networks that support a remote workforce. Progent can assist your Alexandria company to pick the right technologies and adhere to leading practices in creating and operating a secure virtual office solution for teleworkers that facilitates collaboration and delivers maximum business value. Progent can provide services ranging from on demand expertise for getting you over challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can help Alexandria, Virginia organizations to succeed with any aspect of creating a high-functioning telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, security monitoring, backup/restore solutions, and centralized management.

Voice/Video Conferencing for Teleworkers
A broad selection of video conferencing products from leading technology companies enable online meetings, video conferencing, chat, and screen/content sharing for both onsite users and at-home workers. Many companies use a mix of products to accommodate their various partners and customers. Progent can help your organization to maintain your current conferencing ecosystem and optimize the engagement of your remote employees.

  • Skype for Business is Microsoft's leading communications platform that enables real-time presence, instant messaging, audio and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist your company to configure and manage Skype for Business clients to accommodate your at-home employees. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video calling app for iOS and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow up to 32 simultaneous users for voice/video sessions. To learn more about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for future reference and training. For details about Progent's consulting services for Webex as well as for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with capabilities that include video conferencing, persistent threaded chat, plus file sharing. For details about Progent's consulting services for Microsoft Teams as well as for other Office 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these products and help your business to tune your WAN infrastructure to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive telecommuter solution for your Alexandria, Virginia company, call 1-800-993-9400 or refer to Contact Progent.

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    Progentís experienced Cisco network security consultants provide expert PIX and ASA Firewall consulting support including architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from economical, plug-and-play desktop devices for small and home offices to modular gigabit products, Cisco PIX Firewall and ASA Firewalls offer a high level of protection, performance, and excellent reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed operating system, eliminating possible OS-specific security gaps.

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    NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering along with replication to provide rapid, zero data loss disaster recovery between datacenters located as far as 185 miles away from one another. Progent's roster of veteran network experts can help your business to plan, configure, administer, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your functional requirements and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by providing help with procedures such as assigning disk pools, arranging plexes layout, provisioning volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker, designing a configuration replication network between your peered clusters, and testing your DR solution to show adherence with information assurance standards and government mandates.

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    Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can broaden their market, lower their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and costs and get to market quickly.

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    Progentís Disaster Recovery/Business Continuity consultants offer extensive experience assisting small businesses to minimize system downtime by providing affordable remote consulting services for disaster recovery/business continuity planning, fault-tolerant network design, data backup and restore solutions, and transparent system maintenance. Progentís business continuity consultants can assist your company to plan and validate a sensible business continuity plan that aligns with your business goals and budget. Progentís disaster recovery engineers can assist you to architect, deploy, and maintain fault-tolerant technologies including redundant Internet connectivity, virtualization, fail-over clustering, load balancing, continual off-site backup, and multi-location hot backup centers.

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    The Progent Test and Training Lab located at the QTS Data Center can be used for testing mission-critical applications, creating cost-effective migration procedures, evaluating and optimizing performance, designing or validating business continuity solutions, resolving compatibility issues, and establishing training environments for new technologies. For Progent clients without sufficient internal resources to assemble effective test systems, the lab cuts capital outlay and technical risk while keeping critical network projects on schedule.

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