Enlarging your at-home workforce can have a major effect on network infrastructure, security, and corporate workflows. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, manage, optimize, and debug IT environments that support at-home workers. Progent can help your Alexandria company to pick the right tools and adhere to best practices in building and maintaining a secure virtual solution for teleworkers that facilitates collaboration and delivers top value. Progent can provide support services that go from on demand expertise for helping you over challenging technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can assist Alexandria, Virginia companies to with any facet of building a high-functioning work-from-home environment by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, data security, backup/restore solutions, and unified management.

Voice/Video Conferencing for Teleworkers
A wide selection of video conferencing platforms from leading vendors enable online discussions, video conferencing, chat, and screen/content sharing for both onsite users and teleworkers. Many organizations utilize multiple products to meet the needs of their various partners and clients. Progent's communications experts can assist you to maintain your existing conferencing environment and enhance the engagement of your at-home employees.

  • Skype for Business is Microsoft's popular communications product that supports presence, instant messaging, audio and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist your company to deploy and manage Skype for Business clients to accommodate your remote workforce. For details about Progent's support services for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling app for iOS and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 concurrent users for video sessions. To learn more about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that embed rich media including Microsoft PowerPoint, network-based capture, plus revision and playback for future reference. To learn more about Progent's consulting services for Webex as well as for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with capabilities that include video calling, persistent chat, plus file sharing. For details about Progent's consulting expertise for Microsoft Teams as well as for additional Office 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these products and assist your business to optimize your network architecture to host them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Alexandria, Virginia business, phone 1-800-993-9400 or refer to Contact Progent.

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    Progent's Meraki Wi-Fi access point consultants provide remote and onsite support to assist businesses of any size to design, install, maintain, expand or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help your business to set up and support Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a branch office to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products including Catalyst and Nexus switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that delivers the same access, performance, security compliance, manageability and uptime for wired and wireless users regardless of their mobility or device.

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  • 64-bit Upgrade Online Support Services
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    Progent's Microsoft-certified engineers can help you plan, document, implement, administer, and troubleshoot a system-wide move to 64-bit server and desktop operating systems and business applications. Progent can help you test your 64-bit environment to make sure it supports all of the key 32-bit programs that you want to retain plus the new 64-bit versions of software you wish to run.

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    If your business operates a Sun Solaris network or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your whole enterprise in a wide range of security topics such as security administration practices, security architecture and models, connection management products and methodology, applications development security, operations security, physical security, communications, infrastructure and web security, and disaster recovery preparedness. CISM and CISSP define the fundamental competencies and worldwide standards of knowledge that information security professionals are required to possess. These certification provide IT management the assurance that consultants who have achieved their CISM, CISSP or ISSAP qualification have the background and theory to offer effective security support and engineering help.

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    Progent's application experts can provide advanced consulting, custom programming, deployment help, and online classes for popular business applications that address vital areas including ERP and MRP, financials, management analytics, web application design, and the MS Office suite of business productivity solutions. As a Microsoft Partner with years of experience delivering high-level consulting support remotely, Progent can assist clients anywhere in the U.S. to eliminate the time and fees related to travel and on-premises visits without compromising the high quality of consulting services.

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    Remote Consulting Wisconsin

    Progentís Technical Response Center (TRC) provides affordable nationwide extended hours remote assistance for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts offer 24x7 phone help and remote secure network connection to troubleshoot and resolve network problems quickly and affordably.

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  • Security Audit Engineers CISA Certified Cybersecurity Audit Engineer
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    ISA 2004 Help and Support

    Progent's Microsoft-certified ISA Server consultants have broad experience developing corporate security solutions for information systems with multiple locations, remote users, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small business plan and implement a configuration of Microsoft ISA Server 2004 that supports your IT security requirements without restricting your network.

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    Top Engineers Lync Server 2013 and Active Directory

    Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and public switched telephone network telephony. Microsoft Lync 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office or cloud-based Office 365 and streamlines administration through integration with Active Directory. Lync 2010 can also reduce expenses by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's certified IM and Presence experts can provide remote and on-premises support services to help you to manage and repair your current Lync 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist your organization to design and carry out a smooth Skype for Business migration.

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    Progent's Juniper Networks-authorized network engineer can assist your company to design and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and upgrade efficiently from outdated products to current versions. Progent's Junos OS consultants can provide support for Juniper's premier network control software to help you to streamline the management and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can help you manage environments that include a mix of Juniper's software platforms.

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  • QTS Data Center Specialists
    After Hours QTS Sacramento Colocation Center Consultants

    The QTS (formerly Herakles) Colocation Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are now utilizing the QTS data center as a colocation site or if your business is planning on moving your main or disaster recovery system to Herakles/QTS, Progent can provide a variety of budget-friendly consulting services including data center relocation, equipment installation and updates, network optimization, comprehensive project management services, virtual server configuration, offsite monitoring, centralized system administration, software development, disaster recovery/business continuity solutions, data security assessment, and the use of Progent's Test Lab.

  • Technical Consultant Automated Desktop Management ProSight Patch Management Outsourcing
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  • Consultant Microsoft Exchange 2016 Upgrade Planning
    Consultant Exchange 2016 Migration

    Progent can assist you in any and all facets of your migration to Microsoft Exchange 2016 including planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for fault-tolerant client access services; designing, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Progent can provide a variety of low-cost online and onsite support services to assist you to install, manage, and debug workstations and handhelds powered by Windows, Apple macOS/OS X, iOS, Android, or Linux.

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    Progent can help your business to design an upgrade to Teams from Skype for Business Online and install, manage, and troubleshoot a cloud-based or mixed implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.

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  • Dynamics GP Power BI Technical Support Services
    Great Plains Migration Online Support

    Progentís Microsoft certified experts provide a variety of consulting services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial package and business management tool built, like all Microsoft financial solutions, on the scalable and familiar platform of Microsoft Windows technology. Dynamics GP 2010, the most recent version of Microsoft financial products in the Dynamics GP line, provides an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Microsoft Dynamics GP/Great Plains is simple to deploy and configure, and with its segmented design you are able to license only the functions you currently need, with the option to add users and enlarge functionality when necessary. Progentís Microsoft Dynamics GP/Great Plains Software consulting experts can help you deploy, customize and manage Microsoft Dynamics GP 2010 as well as older versions of Microsoft Dynamics GP.

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    Microsoft Dynamics GP accounting offers analytics and reporting capabilities that allow you to monitor all operations, sales and expenses, and sales trends with built-in drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP reporting consulting expertise can enable you to design reports that allow you to understand your business more thoroughly, turning raw data into valuable business information. Progent is able to improve your reporting and business analysis by providing Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and programming experience with VBasic, XML and other tools in order to offer custom line-of-business software development and web commerce solutions that integrate transparently with Dynamics GP.

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  • macOS VPN Remote Consulting Consulting Macintosh Security Audits

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