Expanding your telecommuter workforce can have a major impact on network architecture, cybersecurity, and corporate culture. Progent has two decades of background assisting businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Alpharetta company to pick the appropriate tools and adhere to leading practices in building and operating a secure virtual office ecosystem for telecommuters that facilitates teamwork and delivers top business value. Progent offers support services that go from as-needed guidance for getting you over challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can assist Alpharetta, Georgia companies to succeed with any aspect of creating a high-functioning telecommuting ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, endpoint security, data protection solutions, and unified management.

Network Infrastructure for Teleworkers
Integrating the physical and software infrastructure required for an at-home work environment can be especially complex if you have to manage a mix of personal hardware like desktop computers and laptops, Internet routers, and Wi-Fi appliances from an assortment of vendors and with a variety of operating systems and firmware releases. Progent's experience providing remote support for both outdated and modern IT products in virtual office venues allows you to make efficient use of your existing infrastructure and provides you with fast access to expertise for implement essential upgrades. Services offered by Progent to help you to create a high-functioning work-at-home infrastructure include:

  • VPN connectivity makes it possible to create a secure tunnel for authenticated remote employees to use IT assets situated at your corporate datacenter or in a public cloud. Progent's consultants can assist you to deploy and manage VPN access between your at-home workforce and your various IT resources by providing remote VPN configuration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can assist your telecommuters to utilize Cisco's popular AnyConnect software to provide safe VPN connections for a wide selection of devices including Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to see and use a data center PC's desktop. This provides network managers substantial control over the digital ecosystem of telecommuters and offers them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach at-home networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewalls. Progent can provide expert online support for configuring routers from all major vendors. See router integration services from Cisco-certified experts.
  • Home Wireless networks, typically supporting the whole family and visitors, are commonly utilized by telecommuters to connect to their Internet router for work. This can create throughput as well as cybersecurity problems. Progent can assist you to resolve these problems by providing services like Aironet configuration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi WiFi access point setup assistance.
  • Internet access solutions affect the performance and availability of connections between at-home workers and the company data center. Mission-critical processes might demand backup Internet connections in the event the primary connection fails. Progent offers guidance for identifying ISPs, picking sensible service bundles, and integrating fault-tolerant Internet connections. Refer to Internet access integration services.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your Alpharetta, Georgia organization, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progentís Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth experience helping small and mid-size organizations to minimize network downtime by offering cost-effective online consulting services for disaster recovery/business continuity planning, high-availability network design, data backup and restore systems, and non-disruptive maintenance. Progentís business continuity experts can help you to plan and validate a sensible business continuity strategy that aligns with your business goals and budget. Progentís disaster recovery specialists can help you to architect, implement, and maintain fault-tolerant technologies including non-stop Internet access, virtualized servers, fail-over clustering, network load balancing, continual online backup, and multi-location data centers.

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    Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the functionality of your existing Windows 2K Servers and can streamline system management, provide tech support and repair, and strengthen security. Progent can also show you how to design, justify, and execute a plan to upgrade from Microsoft Windows Server 2K to Windows Server 2003. Progent is expert in designing pilot installations to eliminate the technical risk involved with migrating to Windows 2003 Server by identifying possible hardware and application compatibility issues.

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    Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size organization's servers in a solution that gives the maximum degree of availability and expandability and is also simple to transfer to any data center. ProSight Virtual Hosting and management services are built on mature virtualization technologies that enable small and midsize companies with multi- platform environments to economize dramatically on the costs of capital equipment, infrastructure support, and IT management while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.

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    Progent can help small and medium-size businesses to configure endpoint security defense solutions and provide cleanup expertise to support offsite workers.

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    ProSight LAN Watch is Progentís server and endpoint remote monitoring service that incorporates advanced remote monitoring and management techniques to help keep your network running at peak levels by tracking the state of critical assets that power your network environment. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT management staff and your assigned Progent consultant so that any potential issues can be resolved before they have a chance to impact your business.

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    Progent offers the expertise of Microsoft-certified engineers and seasoned software programmers, database administrators, project managers, Cisco-certified network engineers, disaster recovery planning specialists, and security professionals to help you to assess the potential benefits of Microsoft SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's test lab, design and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and configure an efficient and safe network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.

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    ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, find and safeguard data related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By updating and managing your network documentation, you can eliminate as much as 50% of the time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need when you need it.

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