Enlarging your remote workforce can have a significant effect on IT infrastructure, security/compliance, and corporate culture. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Anchorage organization to pick the right technologies and adhere to best practices in creating and maintaining a safe virtual office solution for telecommuters that promotes collaboration and returns maximum business value. Progent can provide services that go from as-needed expertise for helping you over challenging technical roadblocks to full project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Anchorage, Alaska businesses to with any aspect of creating a high-performing telecommuting environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, endpoint security, backup/restore solutions, and streamlined management.

Security and Compliance for Teleworkers
Telecommuters often run their personal equipment and work in an unsecured space. This worsens their exposure to cyber attacks and calls for judicious use of firewalls, remote monitoring, and the creation of policies based on leading practices. Progent's veteran roster of certified data security experts can assist your business to design, deploy and manage a modern security environment that guards vital information in IT networks that incorporate remote workers.

  • Firewalls allow you to create a network environment that can be safely accessed by local users as well as by at-home workers, mobile employees, vendors, customers, and the public. Next-generation firewall devices allow you to assign and manage different access rights to various classes of users and to scale your IT network and modify your security profile as your business evolves and as cyber threats become more sophisticated. Progent works with both new and older firewall appliances from all major manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall support expertise, see firewall support services.
  • Online Endpoint Security Monitoring makes it easy to track the disparate computers utilized by remote workers and either reject or identify and mitigate modern cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on every protected endpoint, monitoring all activity and utilizing state-of-the-art machine learning to identify zero-day threats on arrival. When a cyberattack is discovered, ProSight ASM immediately disconnects the infected device from the corporate network to quarantine the threat. Since the ProSight ASM software agent is self-contained, endpoints stay protected even if they are not connected to the Internet. To learn more about ProSight Active Security Monitoring, see remote endpoint security monitoring for an at-home workforce.
  • Security Audits can assess the exposure of your information system to all classes of external and local security threats for a network that includes at-home workers. Progent can run remote, automated cybersecurity analysis scanning for rapidly and economically uncovering a broad range of security gaps that can be found over the Internet. Progent's endpoint security audit consulting services, which can be managed by network security professionals with advanced certifications including CISM, CISSP, and GIAC, can assist you to audit your workflows and policies and review your IT architecture to enable you to design top-level security for your remote workers.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Anchorage, Alaska organization, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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  • Microsoft Dynamics GP 2015 Custom Programming Consult
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    Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that improves cloud readiness, works with the most popular smart phones and tablets, permits one-time sign-on with Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, extends the Web Client, and delivers over 100 enhancements to its library of applications. Progent's Microsoft-certified consultants offer the depth and breadth of knowledge and experience to address the many IT and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to perform a smooth migration that will maximize the return on your investment in this mission-critical product.

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    Progent can help companies of any size to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify network management and lower hardware expense. Azure includes a wealth of cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud computing architectures you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and resources and ensure you sidestep the typical mistakes small organizations make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to prepare firewalls and VPN connections and also to integrate iPhones and iPads and Google Android handhelds.

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    Progent offers national urgent help and troubleshooting services for businesses that run environments based on variants of Linux or whose information systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Remote technical support offers optimum leverage for your IT dollar by protecting user efficiency and limiting the hours charged for computer repair services. Advanced online access technology and experienced technicians and consultants allow Progent to solve the majority of IT problems without wasting time and expense by going to your location. In the vast majority of cases your IT problems can be remediated by telephone or via a combination of phone help and online access. Progent can make available Cisco certified CCIE network engineers and CISA premier security specialists to help with the most challenging system problems.

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    Progent can help your organization to design a migration to Microsoft Teams from Skype for Business or Lync Server and configure, administer, and troubleshoot a cloud-based or hybrid deployment of Microsoft Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.

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    Application Publishing with ISA Server 2006 provides greater protection of intranet applications while enabling enhanced efficiency by making these applications accessible to authorized remote or mobile users. ISA Server can guard business applications, services, and information across all network components with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can help you design, deploy, configure, and support Internet Security and Acceleration Server 2006 on your system so your business achieves a highly functional and affordable balance of security, productivity, and speed.

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  • Cloud-managed Email Security Specialists
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    Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide web-based control and comprehensive security for your email traffic. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your exposure to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further layer of inspection for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email traffic that stays inside your security perimeter.

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    For large organizations, Progent can leverage in-house network support staffs by offering extensive experience in supporting critical Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server help. For the national or global businesses with branch offices, Progent can act as a seamless local supplement of enterprise IT management. Progentís enterprise support services include company-wide security, remote branch office support, network design, Sarbox conformance, project planning, and top-level support for multi-site office environments powered by Enterprise Windows. Progent can provide field consultants and technicians to help with a campus relocation or office move, or a system architect to assist with setting up or using an Internet Data Center or Hosting Facility.

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    Progent offers a wide array of affordable support services to assist your business to install, integrate, troubleshoot, and administer workstations and laptops based on Windows, Apple macOS and OS X, or various versions of Linux. Progent can provide on-premises or remote technical support for individual machines or laptops or help you to plan and implement a large-scale rollout of new or updated operating system software and applications. Progent can also supply engineers and technicians to help your company to plan for and complete an office relocation or merger designed to cause the least possible interruption to your productivity.

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  • Microsoft Lync Server 2013 Consultants
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    Microsoft Lync Server 2013, renamed Skype for Business, enables organizations of all sizes to build a centrally managed and secure communications environment that supports a BYOD computing model with IM, real-time presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP and PSTN telephony across a wide assortment of stationary PCs and handheld devices. Progent's certified Lync Server 2013 experts and network architects can assist your company to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (via Lync Online) or hybrid topology suitable for your present and future goals, deploy Lync 2013 so as to speed up your ROI, and deliver live online and onsite training to your management staff and end users. Progent offers expertise in key components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync Server 2013 with key Microsoft Office and Office 365 apps such as Outlook and PowerPoint.

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  • Specialist ProSight DPS Hybrid Cloud Backup/Recovery
    24/7/365 ProSight Data Protection Services BDR Solutions Online Technical Support

    ProSight Data Protection Services provide small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup activities and enables rapid recovery of vital data, apps and virtual machines that have become lost or damaged due to hardware failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver world-class support to set up ProSight DPS to to comply with regulatory requirements like HIPAA, FINRA, and PCI and, when necessary, can help you to recover your critical information.

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