Enlarging your remote workforce may have a significant impact on network infrastructure, security/compliance, and company processes. Progent has two decades of experience helping businesses of all sizes to design, deploy, administer, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Richmond organization to select the right tools and adhere to best practices in building and operating a safe virtual solution for telecommuters that facilitates teamwork and delivers maximum business value. Progent can provide support services ranging from as-needed guidance for getting you over challenging IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent can assist Richmond, Virginia organizations to with any aspect of creating a high-functioning telecommuting ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk services, cybersecurity, backup/restore solutions, and streamlined management.

Data Protection for Telecommuters
Data Protection involves backing up and recovering vital data so as to avoid data loss and reduce recovery time in the event of storage failures resulting from hardware issues, programming hiccups, human mistakes, malware, or any other reason. Reliable data protection solutions can be particularly challenging to architect and manage in hybrid environments that incorporate local data centers, public clouds, and at-home workers.

  • Backup/Restore strategies for remote workers must cover multiple types of personally owned endpoint devices. Progent can provide fast remote help from experts familiar with a wide array of products for backing up Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as laptops, iPads and handhelds. Popular backup/recovery products supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up resources distributed across a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud-based storage and features fine-grained restore and centralized management.
  • Disaster Recovery/Business Continuity plans often envision circumstances that call for a rapid changeover to an at-home workforce. Progent's senior disaster recovery planning consultants and business continuity planning consultants can assist your business to develop, document and test a DR/BC plan that includes the process of moving to telecommuting.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing an efficient work-from-home environment for your Richmond, Virginia business, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

  • 24-7 ProSight Email Directory Harvest Protection Professionals ProSight Email Guard Outbound Email Encryption Specialist

  • Project Design Tuning Consultants
    Microsoft Certified Expert Project Design Professionals

    For advanced project management assistance, Progent offers the services of senior information technology professionals with decades of background in technology management, application development, and business process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to assist enterprise clients adhere to leading practices to ensure that major projects are successfully completed on time and within budget.

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  • 24/7 Microsoft Exchange Server 2013 Consulting Firm Richmond Exchange 2019 Small Office Network Consulting Richmond
  • After Hours Engineer Windows Server 2016 Hyper-V Windows Server 2016 Disaster Recovery Planning Configuration

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    24 Hour Microsoft Experts Specialists SQL Server 2016 and Hyper-V

    Microsoft SQL Server 2016 offers major improvements in performance, scale, data security, availability, BOYD integration, and integrated analytics and reporting. Innovations include PolyBase for handling structured and unstructured databases simultaneously for big data applications, Hadoop support, Dynamic Data Masking, Mobile Report Publisher, and centralized control over local and cloud-resident resources. Progent's Microsoft-certified consultants can provide remote and on-premises support to assist organizations of all sizes to deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM and GP, Skype for Business, and SCOM.

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    Progent has more than 10 years of experience integrating, and supporting the key components that make up System Center and can help you to design, configure, manage, and fix your Microsoft System Center 2012 R2 ecosystem to optimize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent can help your organization to upgrade to the latest version of Microsoft System Center from an older one or from a third-party IT management solution to deliver the benefits of best-in-class deployment, automation, security and compliance, plus infrastructure and critical application availability and performance monitoring.

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    Dynamics GP Update Technology Professional

    Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for almost two decades and Progent has delivered system integration, customization, training, and debugging since the product's debut. Progent offers advanced expertise for updating out of date Dynamics GP/Great Plains deployments. Progent can help you to design, pilot, and carry out a cost-effective migration from a an outdated version of GP to the newest release of Microsoft Dynamics GP.

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    Progentís wireless professionals can help small organizations design, choose, test, install and support secure building-to-building wireless bridges that integrate seamlessly into your existing network while providing a degree of protection that matches or excels wired connections. Progent provides expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can show you how to select and deploy the wireless link technology that align best your company needs.

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    Progentís IT outsourcing services offer economical network support for mid-size organizations. Whether it involves designing system infrastructure, setting up an in-house Help Desk or using an outside one, deploying a new e-mail platform, monitoring your network, or creating an on-line eCommerce application, outsourcing your network technical services can reduce expenses and minimize risks, permitting network service budgets to grow in a more linear and controlled manner than is feasible by assembling a large, all-purpose internal IT organization. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and highly available network architecture for your critical Windows-based applications including Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server.

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    Progent's Linux consulting experts provide small and mid-size businesses and developers help with administering and maintaining Linux systems that run with Microsoft-based networks. Progent can give your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise offers you a convenient one-stop source to help you build and maintain a secure and reliable mixed-platform network and communications solution that supports Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    Progent provides small organizations two specially designed security evaluation packages that provide, at a set fee, remotely administered scans of your security profile which are evaluated by certified security specialists who assess the data collected by the remote scan, present objective evaluations of your current security vulnerability, and offer suggestions for enhancements. Progent has developed two non-overlapping network security evaluation scanning packages for external and internal scanning that are priced to fit the restricted budgets of small businesses while delivering enterprise-quality evaluations of your IT network's vulnerability to attack.

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  • Consultant Services Microsoft Windows SBS 2008 Windows Small Business Server On-site Support

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    Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi appliances running across multiple venues with thousands of access points can be remotely provisioned and administered using free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent offers the expertise of seasoned Wi-Fi professionals who can help you to assess the value of UniFi products for your business and assist you to plan, deploy, administer, and maintain your UniFi ecosystem.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Years of background providing Microsoft support and Cisco network consulting has allowed Progent to build a unique capability for serving branch offices that require network help with the responsiveness common to with small firms but which offers professional client interaction, complete documentation, and compliance with enterprise IT protocols. If your enterprise maintains a remote office located anywhere in or any area covered by Progent's consultants, Progent can offer a wide array of in-person and on-line network consulting services and system design assistance.

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  • Microsoft Certified Partner System Center 2016 Cloud Integration Consulting Services
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    Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, enhancing and fixing System Center Operations Manager solutions and can provide organizations of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that delivers the performance and availability required to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to best practices for tracking network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or onsite troubleshooting to help you to remediate serious problems detected by System Center 2012 Operations Manager.

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    If you are producing UNIX or Linux software on a network that has Microsoft Windows-based servers, PCs, and office productivity products, Progent offers full-service information technology outsourcing that allows you to concentrate on your field of high-value expertise without the constant hassle of managing your business network. By using smart server monitoring and by providing remote and on-site assistance when your business needs it, Progent offers an economical way for maintaining an IT system that provides excellent availability, security, and performance. Progent's developer support offerings feature comprehensive it outsourcing, virtual server infrastructure, remote and on-site support and repair, 24x7 monitoring, and Help Desk Call Center support.

  • After Hours Richmond At Home Workforce Backup/Recovery Solutions Consulting Services Richmond, Contra Costa County
  • Exchange 2007 Server Consultancy Microsoft Exchange Online Support
  • Exchange 2010 Planning IT Consultants Award Winning Microsoft Exchange Server 2010 Evaluation Outsourcing
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  • Extended Help Desk Computer Consultants Cisco and Microsoft Certified Expert Setup and Support Support Desk Sharing
  • F5 Networks BIG-IP Troubleshooting Support Services Network Load Balanced

  • CISSP-ISSEP Cybersecurity Professionals
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    Progent's CISSP-certified network security consultants can help organizations of all sizes with any facet of information system security. Progent can implement efficient cybersecurity systems that guard a small office against modern threats or Progent can plan, configure, and manage a comprehensive security environment for hybrid enterprise networks that support onsite, online, and mobile clients sharing IT resources distributed across multiple physical datacenters and public and private clouds.

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  • Forefront Threat Management Gateway 2010 Troubleshooting Threat Management Gateway 2010 Integration Services
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  • High-Availability Clustered Servers Online Troubleshooting Fault Tolerant Server Clustering Support and Integration
  • ISA 2004 Standard Edition Server Technology Consulting Services ISA Server Remote Support Services
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    Progent can help small and medium-size businesses to set up network security protection solutions and deliver response services to support remote workers.

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  • Small Business Network Support Service
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    For small organizations considering Progent's network support outsourcing, design expertise, or technical support services, phone 800-993-9400 or send email to information@progent.com.

  • Internet Security and Acceleration Server Support and Integration Internet Security and Acceleration Server Computer Engineer
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  • Consulting SCDPM 2012 and Windows Server 2012
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    Progent's Microsoft-certified consultants can provide remote or onsite expertise to help organizations of any size to design, deploy, administer, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older releases of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent can provide as-needed help for fixing especially stubborn problems, or comprehensive project management support. Progent's consultants can also help you to design Data Protection Manager into an enterprise-class disaster recovery strategy.

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  • 64-bit Server Network Consulting
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    Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and troubleshoot a network-wide migration to 64-bit server and client operating systems and business applications. Progent can help you test your 64-bit infrastructure to verify that it supports all of the important 32-bit applications that you want to keep as well as the latest 64-bit versions of software you plan to run.

  • Microsoft Exchange Hosting Consultant Services After Hours Consultant Services Exchange Email Hosting
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    Microsoft CRM helps small companies nurture positive client interactions. Built-in Sales and Customer Service modules enable employees to share information to help improve selling success and deliver steady, effective customer service. Progent can set up the most sensible network infrastructure, including mobile wireless access, to support MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM consultant who can help you integrate Microsoft CRM with your sales or customer support databases.

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  • Microsoft EMail Design Company
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    Progent's Microsoft-certified consultants have two decades of background providing e-mail and unified email/telephony solutions for businesses. Progent provides economical Exchange Server support services to enhance email security and virus protection, achieve fault tolerant email, and implement remote and mobile email access. Progentís Microsoft Exchange help and support offerings can assist you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT system or older Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and include centralized management and automation of modern security features such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to plan and execute an efficient upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's cloud-based services to create and centrally manage network ecosystems that span branch offices, data centers, private clouds and public clouds.

  • Microsoft ISA 2004 Server Support Outsourcing Internet Security and Acceleration Server Network Consulting
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  • Network Engineer Small Business WAP100 AP
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    Progent's Cisco-certified Wi-Fi technology consultants can help organizations to deploy, administer, and debug Cisco Small Business 100/300/500 Wireless Access Points.

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  • 24-Hour Nexus Switch Fabric Extender Consultants
    Nexus Switch FabricPath Remote Consulting

    Cisco Nexus switches are engineered to deliver the speed, scale, resilience, virtualization support, capacity, security and manageability required to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide remote and onsite support expertise to help your business to design an efficient switch architecture, set up test systems to confirm your switching solution, deploy Nexus switches, define and enforce appropriate policies, perform security vulnerability tests, configure advanced monitoring, consolidate network resources by means of virtualization, troubleshoot switching and routing issues, optimize performance, plan for expected growth, and take advantage of the advanced high-availability (HA) capabilities incorporated into Nexus switches. Progent's consultants can also help you to upgrade efficiently from outdated Nexus models or Catalyst switches to current Nexus platforms.

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    Progent's Microsoft-certified engineers offer in-depth expertise in deploying, managing and debugging any edition of Microsoft Project, Project Server, and Project Online and can provide a broad range of affordable remote support services following industry best practices to assist businesses of any size to receive all the advantages of this powerful project management solution. Services available from Progent include system planning, installation and migration, strategies for safe collaboration among local and offsite users, network infrastructure optimization, and customized webinar training.

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    To deliver cost-effective network services for small businesses, Progent has developed full-service IT outsourcing plans that give small offices quick access to network help without requiring you to recruit, educate, and maintain a large in-house IT staff. Progentís IT outsourcing services give you an affordable alternative for building a protected and reliable system for your important Windows office productivity suites including Office XP and Microsoft Office 2003.

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    Progentís Microsoft certified experts provide small and medium size companies world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install important applications rapidly and reliably to specified users, lower product costs and stay compliant by understanding patterns of usage, enhance Windows security by improving your knowledge of weak points and by installing critical patches, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational expenses by fully exploiting the management capabilities incorporated into Windows. Progentís SMS consulting professionals can show you how to use SMS effectively for automated software and application installation, security patch administration, and asset tracking management including software and hardware inventory.

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    Progent's Cisco-certified wireless integration consulting experts can assist organizations to configure, administer, and debug Cisco Wi-Fi products including Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

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    Progent's proven ransomware recovery consultants can assist you to reconstruct an IT network damaged by a ransomware virus such as Ryuk, Dharma, NotPetya, or MongoLock.

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    MS Office Communications Server delivers IM and Real Presence in a scalable, enterprise-grade package offering advanced security, seamless compatibility with popular Microsoft products, an extendable, industry-standard development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server allows lower costs and improved operational efficiencies, increased individual output, and better intellectual property security. MS Office Communications Server has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide remote and on-premises support and mediation services for your Office Communications Server environment and can help your organization to assess the costs and benefits of upgrading to Skype for Business. Progent can also help you to design and implement an efficient migration that will add significant strategic value to your IT system

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    Microsoft Exchange 2013 incorporates significant enhancements to the functionality of Microsoft Exchange Server 2010 and delivers powerful new features as well as a redesigned architecture. These enhancements favorably impact key areas including ease of administration, availability, compliance, operational costs, teamwork, expandability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the possible advantages of migrating to Exchange 2013, design an efficient test and rollout strategy, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide ongoing online support and management services for Microsoft Exchange 2013.

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    Progent's UNIX family consulting services provide small and mid-size companies and software developers help with managing and supporting UNIX, Linux or Solaris environments that operate with Microsoft-powered technology. Progent can give your business contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of expertise provides you with a convenient single source to show you how to create and manage a secure and reliable mixed-platform connectivity and communications solution that supports UNIX and Microsoft interoperability by integrating Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.

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    Progent's Microsoft-certified consultants can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from an older version of Microsoft Windows. Remote and on-premises assessment and migration services for Windows 10 provided by Progent include Return on Investment estimates, project management, compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, telecommuter connectivity, data and identity security, automated deployment and management, infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for network management staff and users, and post-migration technical help.

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    Progent offers the part-time or temporary assistance of a veteran Chief Information Officer who can offer strategic direction to assist you select and support IT technology to meet your current situation and that can be a firm basis for your growth. Progent's temporary CIO services offer economic leverage to companies who want to maximize the benefits from their IT investment but who are unable or unwilling to add another high-level position to their full-time staff. Because Progent is vendor-agnostic, with a large staff of consultants certified to support all major OS platforms and networking technologies plus a broad selection and business software, Progent is in a unique situation to provide objective advice as well as advanced technical help for building and maintaining IT systems that match the particular requirements of your business.

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    Progent can assist small and mid-size businesses to set up collaborative technology to allow their remote workforce to benefit from positive teamwork with fellow workers and clients.

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    Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, operates as the center of Cisco's collaboration portfolio. Unified Communications Manager and Unified CM Express offer a location-independent IP-PBX by integrating tightly with apps such as Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's Cisco-certified consultants offer effective and affordable remote and on-premises support to help organizations of all sizes to build and administer Unified CM deployments by providing Cisco Unified Communications Manager integration and troubleshooting services that deliver maximum productivity. Progent's consultants can help with any aspect of Unified Communications Manager configuration and debugging in areas that include integrating VoIP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying ISR G2 routers with CUBE VoIP networking support, designing UCS server failover systems for high availability, capacity planning, and integration with Microsoft Exchange Server.

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    Progent offers onsite education designed for people who want to broaden their understanding of the macOS and OS X operating system, Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar training for Mac application software.

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