Rockville Teleworkers Configuration Consulting
Backup/Restore Systems Consulting and Support Services
Expanding your remote workforce may have a significant impact on IT architecture, security/compliance, and company processes. Progent has two decades of background assisting SMBs to plan, deploy, administer, optimize, and debug IT networks that support work-from-home employees. Progent can help your Rockville company to pick the appropriate technologies and follow best practices in creating and operating a safe virtual solution for telecommuters that facilitates collaboration and delivers top business value. Progent offers services that go from on demand expertise for helping you past occasional IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can help Rockville, Maryland organizations to with any aspect of creating a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, endpoint security, backup/restore solutions, and streamlined management.
Data Protection for At-Home Workers
Data Protection covers saving and recovering critical information so as to avoid data loss and minimize restoration time and effort in case of storage problems due to hardware breakdowns, programming hiccups, user error, cyber attack, or other causes. Reliable data protection strategies can be especially challenging to design and maintain in hybrid networks that combine local data centers, cloud resources, and an at-home workforce.
- Backup/Recovery solutions for an at-home workforce must cover diverse kinds of user-owned endpoint devices. Progent can provide quick remote help from experts familiar with a wide range of products for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, iOS and Android tablets and handhelds. Popular backup/restore solutions supported by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect data distributed throughout a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery service that uses cloud storage and includes granular restore and centralized management.
- Disaster Recovery/Business Continuity strategies often anticipate circumstances that require a quick switch to telecommuting. Progent's expert disaster recovery preparedness consultants and business continuity planning consultants can assist your company to develop, document and test a DR/BC strategy that addresses the process of switching to an at-home workforce.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Rockville, Maryland organization, call
An index of content::
Consult Windows Server Essentials and SharePoint
Windows Server Essentials Upgrade Consultancy
Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile OS that enables small organizations to transition from the older stand-alone in-house datacenter to the contemporary hybrid computing paradigm that includes on-premises and virtualized cloud-based software and infrastructure. Progent's consultants can provide cost-effective online consulting and technical support services for Microsoft Windows Server Essentials. Progent can help you to assess the possible business benefits of migrating to WS 2012 R2 and implementing a hybrid on-premises/cloud-based model for your network environment. Progent can provide full-service project management so you can plan and carry out a smooth migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Online platforms and services. Progent also offers ongoing consulting help, technical support, and training.
Technical Support Help Desk Process
IT Services Help Desk Call Center
The Contact Center support delivery structure used by Progent gives small businesses an dependable option to reliance on freelance consultants by offering extensive expertise accessible to multiple engineering teams, optional 24x7 availability of urgent help, fast escalation to appropriate experts for handling the most complex issues, support consistency and reliability, prompt follow-up enforced by veteran IT service administrators, a selection of easy-to-use ways for requesting support tasks, and a high level of progress transparency enabled by ticket updates and accessible through a web portal.
Office SharePoint Server 2007 Engineer
Microsoft Experts SPS Engineer
Progent’s Microsoft-certified consultants can provide organizations of all sizes consulting, technical support, and application development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web technology for intelligently connecting people, teams and information. Microsoft SharePoint Server provides a common spot for your employees or customers to access, manage, distribute and manipulate useful data, files, and applications and to interact with other people. SharePoint enables faster and better decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services join workers, customers, teams and major tasks with the information they’ve developed in a manner that makes data easy to find, download and re-use. Progent's certified SharePoint consultants can assist you to manage your existing SharePoint environment or upgrade to the current release of SharePoint.
MCSE Expert Certified Lync Server 2013 and Exchange UM Server Specialists
Lync Server 2013 and Android Consulting Services
Progent's consultants can assist you to assess the benefits of Microsoft Lync Server for your business and can assist you to plan and execute a rollout of Lync Server that consolidates the management of IM and Presence and increases the output of your office staff, telecommuters, and smartphone users. Progent can also help your company to carry out an efficient migration to Lync Server from Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, Microsoft SharePoint, and SQL Server, show you how you can use Microsoft Lync Server to improve the collaborative capabilities of MS Office programs, and provide webinar training and ongoing support for Lync Server and other Microsoft technologies.
Microsoft SQL Server 2000 Online Technical Support
SQL Server 2000 Technical Support
Progent’s Microsoft certified professionals can offer small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that enables the speedy creation of advanced business programs that offer your company a competitive edge. SQL Server provides core support for XML and can query over the Internet and beyond the firewall. In addition to offering consulting, maintenance and problem solving services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your IT network. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to Microsoft SQL Server 2005.
24 Hour Teleworker Security Online Consulting
Teleworker Security IT Consultants
Progent can assist small and medium-size organizations to configure cybersecurity defense solutions and deliver mitigation services for work-from-home employees.
Co-managed Call Center Remote Consulting
Support and Integration Service Desk Sharing
Progent offers several basic kinds of Call Center services including Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft experts gives your customers easy access to a reliable support resource with extensive experience providing phone support and online troubleshooting for IT systems based on Microsoft technology. Progent's concentration is on giving the support Help Desk a respected reputation as a solid contributor to business productivity. Progent's goal is to resolve rather than simply report problems.
Engineers ProSight VM Hosting
Engineers ProSight Virtual Hosting
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small company's production servers in a solution that delivers the highest degree of availability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting and management options are built upon mature virtualization techniques that allow small businesses with multi- platform environments to economize significantly on the expense of capital equipment, infrastructure maintenance, and IT management while achieving enterprise-class reliability and an unmatched degree of vendor independence.
Microsoft Expert IT Consultant Microsoft Proxy Server
Microsoft Experts Microsoft ISA 2004 Server Support
Progent’s Microsoft certified professionals offer small and midsize companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can protect your IT network from attack by external and inside threats. Forefront TMG and ISA Server perform thorough examination of Internet protocols such as HTTP, which allows these products to detect many threats that can get by traditional firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your network protection through experienced planning and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft consultants can assist you to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.
Professional Solaris
UNIX Consult
Progent's Solaris family consulting experts offer small and mid-size companies and software developers help with administering and maintaining Sun Solaris environments that run with Microsoft-powered technology. Progent can give your business contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This broad range of experience offers you an easy one-stop consulting firm to help you create and maintain a secure and reliable cross-platform connectivity and communications environment that allows Solaris and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Microsoft SQL Server 2000 Help and Support
Microsoft SQL Server 2005 Remote Consulting
Progent’s Microsoft certified professionals can offer small and mid-sized companies expert Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the speedy development of advanced business programs that can give your company a competitive edge. SQL Server provides core support for XML and can query over the Internet and outside the corporate firewall. In addition to providing expertise, support and troubleshooting services, Progent’s SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your IT system. Progent can also help you migrate from earlier editions of Microsoft SQL Server to Microsoft SQL Server 2005.
IP Communications Specialists
Professionals Video IP Phones
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can help your business to integrate, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued VoIP devices to the latest media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified Communications Manager, formerly known as CallManager, or with Cisco Unified CM Express to create a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified Communications Manager applications that include Cisco Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent can provide support with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing ISR routers with CUBE VoIP networking support, and creating UCS server failover and Cisco SRST solutions for high availability.
Citrix Virtual Application Delivery Specialist
Specialists Virtual Windows Application Delivery
Progent's Citrix consultants can assist you to design, implement, manage, and support a virtualized application delivery solution based on XenApp. Progent's Cisco CCIE network engineers can show you how to enhance your network infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter management and support experts can assist your organization to administer and maintain an off-site datacenter that offers high availability, enhanced security, and fast disaster recovery.
Contractor Job Freelance Web Consultants
24-Hour Independent MCSE Contractor Contractor
Progent's Experts Group offers support in key areas including Macintosh networking and programs; Support for Linux-powered, UNIX-based, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise; Mission-critical and vertical program support; CIO, business analyst, and project logistics outsourcing; Custom applications design and deployment; Web site, electronic business, EDI, and customer information portal development and integration; DBM support and efficiency help; Management information consulting; and Telecommunications architecture consulting.
Excel Sparklines Tech Consultant
Office 365 Management Consultancy Firms
Progent's certified Office and Office 365 consultants can assist companies of any size to integrate Office desktop and Office 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a seamless productivity solution that provides fast ROI and enables improved business results. Progent can help you to integrate Office or Office 365 apps with each other and with other core Microsoft technologies such as SharePoint, Exchange Server and SQL Server deployed on-premises or in the cloud. Progent's consultants can also help you to resolve compatibility problems with various versions of Office desktop and can provide customized online instruction to individual users and teams.
Consulting Debian Linux
Suse Linux IT Consulting
Progent's Linux support experts provide small and mid-size businesses and developers support for managing and maintaining Linux systems that operate with Microsoft-based networks. Progent can give your business access to Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of expertise provides you with an easy one-stop source to help you create and maintain a protected and robust cross-platform network and communications infrastructure that supports Linux and Microsoft interoperability by combining Windows with leading Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Ubiquiti UniFi Controller Support and Setup
Wireless Network Technology Consulting Services
Progent's Wireless Consulting Services provide a convenient, affordable way for companies of any size to configure, manage, monitor and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
802.11ac Upgrade Onsite Technical Support
2500 Wireless Controller Integration
Progent's Cisco-certified Wi-Fi technology consulting experts can assist you to configure, manage, and debug Cisco wireless devices including Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Telecommuter Jobs Contract Cisco Consultant
Full-Time Job Contract Network Engineering
Progent's Experts Team offers support in important technologies that include Macintosh integration and applications; Expertise for Linux-powered, UNIX, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Line-of-business and vertical program help; Chief Information Officer, management information analyst, and project logistics services; Special program development and integration; Web site, electronic business, EDI, and client information portal development and integration; DBM management and performance consulting; Business intelligence consulting; and Telecommunications systems support.
MySQL application development Professional
MySQL Community Edition Training
Progent offers affordable remote access to an Oracle-certified MySQL RDBMS administrator or software programmer and can assist businesses of any size to integrate and manage MySQL within a dependable network environment that provides high levels of performance, scalability, and protection. Progent also has proven skill helping companies port databases from Oracle to MySQL.
UNIX Services
Solaris Integration Support
If your office network mixes Solaris technology with Windows, Progent can assist you to integrate your IT resources into a unified environment that permits all your OS platforms to run side by side for simple administration, transparent information exchange, high availability, enhanced performance, and tight security. Progent's Solaris and Microsoft Windows integration assistance services include IT infrastructure integration and support, support for Windows services for UNIX, remote network monitoring and management, remote technical support and repair, in-person technical support, and Help Desk Call Center outsourcing.
24-Hour Technology Professional Citrix StorageLink Gateway
Citrix for Hyper-V Technology Professional
Progent's Citrix-certified consultants can assist you to assess the strategic benefits of the various versions of Essentials for Hyper-V, help you to integrate Citrix management tools with your Hyper-V network, and show you how you can deploy Citrix Essentials for Hyper-V to enhance the performance, uptime, consistency, and fault tolerance of your virtualized environment while lowering the cost of resources and operations and simplifying administrative processes.
Remote Computer Support Specialists
Remote Support Services Onsite Support
For mid-size businesses who need network consulting services, Progent can deliver a variety of options including local help, on-line support, phone-based Help Desk, 24x7 support with remote system monitoring, temporary staff augmentation, business relocation services, application programming, and professional consultation. For medium-size companies in California or other regions serviced by Progent's field engineers, Progent offers expert in-person support for solving network problems rapidly and economically.
On-site Support Windows 2003
Microsoft Experts Windows Server 2003 Consultancy
The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 11 years of work in Microsoft technology, assures you success in identifying the edition and set up of Windows 2003 Server that aligns most closely with your business strategy. Progent can also help you with planning, deploying, administering and supporting sophisticated information technology solutions powered by Windows Server, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.
24-Hour Technical Support Services SonicWall NSA 9250 Firewall
SonicWall Gateway Security Suite Security Audit Services
Progent's certified SonicWall firewall consultants can help you deploy, manage, and tune SonicWall firewall appliances including the newer SonicWall TZ and NSa families of appliances and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security consultants can show you how to incorporate SonicWall firewalls into a complete network protection solution and design protection into your corporate processes.
JAVA Design
Largest ASP Development Firms
If you want to revamp your production web site, build internal webs for purposes such as human resources or employee training, design a powerful web presence for a new venture, or write enterprise-class, data-driven custom web applications, Progent can supply talented and experienced web designers. Progent's experts can also help you design and maintain a safe, fault-tolerant server and communications network, including remote and wireless connectivity, to support your web solutions.
After Hours Windows 10 Upgrade Consulting Services
Biggest Windows 10 Installation Consultants
Progent's Windows consulting experts can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Online and on-premises assessment and migration support for Windows 10 offered by Progent include Return on Investment analysis, project supervision, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile device management and synchronization, telecommuter access, data and identity security, automated deployment and management, network infrastructure design, Wi-Fi support, business continuity planning, webinar training for network management personnel and users, and ongoing consulting support.
Network Admin Companies Telecommuting
Mobile Laptop Consulting Service
Progent's remote connectivity and wireless synchronization specialists can assist you to design and deploy connectivity solutions for remote desktop PCs, laptops, and wireless handhelds so they work tightly with your IT network, enabling you to improve the efficiency of your off-site workers.
ISA 2004 Enterprise Edition Server Support and Setup
Microsoft Proxy Server Technology Consulting Services
Progent's Microsoft-certified ISA Server consultants have long experience with Internet Security and Acceleration Server configuring ISA Server-based security installations for information systems with multiple sites, mobile workers, and mission-critical web applications. Progent's ISA Firewall experts can assist your small business in designing and deploying an installation of ISA Server 2000 or ISA Server 2004 that supports your network protection requirements without overly restricting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later editions of ISA Server.
Microsoft Office System Network Installation
Emergency Microsoft Office XP Outsourcing IT
Progent’s IT outsourcing services for small companies include designing 2003 Server, Microsoft .NET Server, and Microsoft BackOffice environments, managing upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and in-person repair, fixing chronic IT problems, and producing a comprehensive security strategy. Progent can show you how to maximize system reliability and throughput with non-stop configuration, resilient network architecture, and proactive network monitoring. Progent also offers special project assistance for major upgrades and can help with needs assessment, resource inventory, BOM development, sourcing selection, purchasing logistics, and complete documentation. Progent’s IT outsourcing service also includes training for office productivity programs such as Microsoft Office XP.
MS SQL Server Design Firms
Microsoft SQL Server Troubleshooting
Progent's certified SQL Server application programmers and database administrators offer remote expertise to help businesses of any size to create, manage, and troubleshoot applications powered by the Microsoft SQL Server RDBMS and .NET architecture. Progent's SQL Server experts can provide help with any phase of the application life cycle in environments that can include small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Stabilizing Phase: Design Tuning Design Companies
After Hours MSF Computer Consulting Firm
When performing consulting projects for enterprise clients, Progent uses a structured methodology driven by defined milestones in order to achieve budgetary, scheduling and engineering targets while reducing business disruption. Progent's Enterprise Services Methodology follows accepted project management standards based on the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, test models, design adjustments, and professional implementation. All phases are documented to make available a detailed description of technical services performed and to assist in ongoing system maintenance.
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