Enlarging your at-home workforce can have a major effect on IT infrastructure, security/compliance, and company workflows. Progent has 20 years of background helping businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Boise company to select the appropriate technologies and follow leading practices in building and operating a safe virtual ecosystem for telecommuters that promotes collaboration and returns top business value. Progent can provide support services ranging from on demand guidance for helping you over challenging technical roadblocks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Boise, Idaho businesses to succeed with any facet of building a high-performing telecommuting environment by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, security monitoring, data protection solutions, and unified management.

Network Infrastructure for Teleworkers
Setting up the physical and software infrastructure needed to support an at-home workforce can be particularly challenging if you must accommodate a mix of personal hardware like PCs and laptops, Internet routers, and wireless appliances from different vendors and with a mix of operating systems and firmware releases. Progent's experience delivering online support for both legacy as well as modern technologies in remote office venues enables you to make efficient use of your existing infrastructure and provides you with ready access to expertise for implement essential upgrades. Support services available from Progent to assist you to implement a high-functioning work-at-home infrastructure include:

  • Virtual Private Network (VPN) technology allows you to create a safe tunnel for authorized at-home employees to access IT assets located at your company datacenter or in a public cloud. Progent can help your company to deploy and maintain VPN connections between your at-home workforce and your key IT resources by providing remote VPN integration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can assist your remote workers to utilize Cisco's popular AnyConnect client software to provide safe VPN connections for a broad range of devices including Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to see and interact with a remote computer's desktop. This gives network managers more control over the digital ecosystem of at-home employees and ensures them a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect home networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewall services. Progent can provide expert online support for deploying routers from a variety of vendors. See router integration support from Cisco-certified consultants.
  • Home Wi-Fi networks, typically supporting families and guests, are commonly used by at-home employees to connect to their router for work. This can create performance and cybersecurity problems. Progent can assist businesses to resolve these issues by delivering services that include Aironet configuration consulting, Cisco Meraki WiFi deployment expertise, and Ubiquiti wireless access point setup help.
  • Internet connectivity methods impact the speed and availability of connections between at-home workers and the corporate data center. Business-critical processes may require redundant Internet connections in case the normal connection breaks. Progent can provide guidance for picking ISPs, selecting appropriate bandwidth and data volume packages, and setting up high-availability Internet connections. See Internet connectivity integration services.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient work-from-home environment for your Boise, Idaho organization, call 1-800-993-9400 or go to Contact Progent.

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    Remote continuous monitoring, automated alerts, and periodic reports are vital to maintaining the proper operation of your network and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that companies of all sizes can get a level of protection that was once limited to enterprises. Progent offers several RMM solutions available as low-cost service packages created to help your company to identify and resolve a most IT network issues before they can hurt your business.

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    Progent's Cisco-certified wireless experts can help you to assess the advantages of adopting Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your current Wi-Fi network or help you design and implement a smooth transition from outdated wireless controllers to current solutions.

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    Cisco's security and remote connectivity solutions for small to medium sized businesses offer a full range of easy-to-administer security products to help you safeguard your entire network infrastructure. Cisco's Virtual Private Network product family includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's expert consulting staff includes experienced specialists with Cisco's Certified Internetwork Expert (CCIE) and CCNP certifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that fit best with your corporate goals.

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    Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer tools make it possible to create specialized mission-critical programs and eCommerce environments that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting services can help you create reports that allow you to analyze your business more thoroughly, turning uncooked data into valuable understanding of your company and customers.

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    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer economical remote and on-premises consulting expertise, software development, and debugging services for organizations of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist you plan and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud components into a seamless intranet system.

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    Progent can provide affordable online consulting to assist businesses to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, architectural design, testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.

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    Progent offers comprehensive support for each step of your Microsoft Exchange 2010 migration with services that include end-to-end project management, site readiness preparation, project design and documentation, cost estimates of all new software licenses and hardware needed, suggested sourcing, pilot verification at client location or at Progent's test lab, managing temporary coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the old system, and webinar training for client's support staff and end users.

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    Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of Microsoft Exchange Server 2010 and delivers important innovations as well as a redesigned architecture. These improvements affect vital IT areas such as manageability, high availability (HA), security, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you understand the potential advantages of migrating to Microsoft Exchange Server 2013, design an efficient validation and deployment strategy, and educate your IT team to manage your Exchange 2013 environment. Progent can also provide ongoing online consulting and management for Exchange 2013.

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    The sophistication and integration demands of Microsoft Windows Servers calls for an IT consulting firm with practical expertise and broad knowledge in planning and integrating seamless, end-to-end network technology systems. The background of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your business objectives. Progentís IT support can assist you with designing, deploying, administering, and supporting Windows Server solutions that increase the business value of your IT network. Progentís consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP and other clients.

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