Enlarging your telecommuter workforce may have a significant impact on network infrastructure, security, and company culture. Progent has two decades of background helping businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can help your Boston company to pick the right tools and adhere to leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent can provide services that go from on demand expertise for helping you over challenging IT roadblocks to full project management or co-management to help you carry out mission-critical initiatives.
Progent can assist Boston, Massachusetts businesses to succeed with any aspect of creating a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, endpoint security, backup/restore solutions, and unified management.
Help Desk Call Center Services for At-Home Workers
A sudden, company-wide changeover to a from-home business model, which could be the result of a pandemic or as an element of a business continuity plan, can overstretch even a high-performing in-house Call Desk. Progent's Help Desk Call Center services allow organizations to outsource or expand their Help Desk Call Center with Progent's online Technical Response Center (TRC) services.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining an efficient telecommuter environment for your Boston, Massachusetts company, call