Expanding your at-home workforce can have a significant effect on network architecture, cybersecurity, and company culture. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, manage, tune, and debug IT networks that support at-home workers. Progent can assist your Calgary organization to select the appropriate technologies and follow best practices in building and maintaining a secure virtual solution for teleworkers that facilitates collaboration and returns maximum value. Progent offers services that go from as-needed expertise for getting you past occasional technical roadblocks to full project management to help you carry out mission-critical tasks.

Progent can help Calgary, Alberta businesses to succeed with any facet of creating a high-functioning telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, cybersecurity, backup/restore solutions, and centralized management.

Video Conferencing for an At-Home Workforce
A broad range of video conferencing platforms from major technology companies enable online discussions, video and voice conferencing, chat, and screen sharing for both onsite workers and telecommuters. Many organizations utilize a mix of products to meet the needs of their different partners and clients. Progent can assist you to manage your current voice/video conferencing environment and enhance the engagement of your at-home workforce.

  • Skype for Business is Microsoft's leading unified communications product that enables presence, instant messaging, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can assist you to deploy and maintain Skype for Business clients to support your at-home workforce. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's group video calling app for iOS and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 simultaneous users for video calls. To learn more about Progent's consulting services for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus editing and playback for future reference. For details about Progent's support services for Cisco Webex and for additional video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and content with features such as voice/video calling, persistent threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Microsoft Teams and for other Office 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these conferencing platforms and assist you to optimize your network infrastructure to run them.

Contact Progent for Telecommuter Expertise
To contact Progent about building and managing an efficient telecommuter solution for your Calgary, Alberta company, call 1-800-993-9400 or go to Contact Progent.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and offer unified management of advanced security features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and carry out a smooth migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's security services to create and centrally control network environments that span local offices, data centers, private clouds and public clouds.

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    Progent can assist small and medium-size businesses to design, set up and debug the infrastructure required for a remote workforce.

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    Progentís staff of Microsoft and Cisco Premier Certified consultants average more than ten years of real-world professional experience, at the front lines of network service, executing a broad range of IT tasks for a large array of businesses. Every Progent support professional shares a refined set of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its consulting staff. This means that you get not only world-class technical capability, but also a consultant with proven approaches for using computer knowledge to resolve real-world IT problems quickly.

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    Progentís Technical Response Center (TRC) offers nationwide extended hours remote assistance for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts provide after-hours telephone help and remote direct computer access to isolate and resolve network problems rapidly and affordably. The breadth of technical expertise represented by Progent's staff of nationwide support engineers allows Progent to escalate even the most difficult problems to qualified experts as required. For urgent issues, the TRC tries to answer your call for service within one hour.

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    Progent's Microsoft-certified professionals have 20 years of background planning, installing, and maintaining email solutions for businesses in the and across the United States. Progent offers economical Microsoft Exchange Servers consulting support to ensure that your email system offers compliance, high availability, easy connectivity for off-site and wireless users, efficient administrative utilities, and productive integration with telecommunications. Progent provides expertise and support services for Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010, MS Exchange 2007 Server, Exchange 2003 Server, and Exchange 2000. Progent can also help small or medium businesses to upgrade to MS Exchange 2016 Server or MS Exchange 2013 Server.

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    Progent's Symantec consultants can assist you to support legacy Symantec firewall and Symantec VPN products including the Symantec Raptor and VelociRaptor line or help you upgrade to current firewall technology. Progent can also help you design and execute a complete security plan that can incorporate firewall/VPN appliances and software, outsourced security and network protection services, server and application monitoring software, and documented policies and processes. Progent has the skill to be your one-stop source for continuing technical help, maintenance, education, and security consulting.

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    Progent's team of application experts offer advanced consulting, custom development, integration assistance, and webinar classes for popular applications covering key areas including ERP and MRP, financials, management analytics, web application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of background providing high-level consulting and troubleshooting support online, Progent can assist clients throughout the U.S. to avoid the time and fees associated with travel and on-premises activity without sacrificing the effectiveness of technical services.

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