Enlarging your telecommuter workforce can have a significant effect on IT infrastructure, security/compliance, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to design, configure, manage, tune, and debug IT networks that incorporate a remote workforce. Progent can assist your Buffalo organization to pick the appropriate tools and adhere to leading practices in building and maintaining a safe virtual solution for telecommuters that facilitates collaboration and delivers maximum business value. Progent offers services ranging from on demand guidance for getting you over challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Buffalo, New York organizations to with any aspect of creating a high-performing work-from-home ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, endpoint security, backup/restore solutions, and streamlined management.
Help Desk Call Center Support for At-Home Workers
A rapid, company-wide switchover to a telecommuter business model, which could be driven by a pandemic or as part of a disaster recovery process, can overwhelm even a well-staffed internal Call Center. Progent's Help Desk Call Center services make it possible for businesses to outsource or augment their Call Center by using Progent's online Technical Response Center team.
Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining a productive work-from-home solution for your Buffalo, New York organization, phone