Enlarging your telecommuter workforce can have a significant effect on network infrastructure, security/compliance, and corporate processes. Progent has two decades of experience assisting SMBs to design, deploy, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can assist your Durham organization to select the appropriate technologies and follow leading practices in creating and maintaining a safe virtual office ecosystem for telecommuters that facilitates collaboration and delivers top value. Progent offers support services that go from as-needed expertise for helping you past challenging IT roadblocks to full project management or co-management to help you carry out business-critical tasks.
Progent's consultants can assist Durham, North Carolina businesses to with any facet of building a high-performing work-at-home environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk services, endpoint security, backup/restore solutions, and streamlined management.
Help Desk Services for Telecommuters
A fast, organization-wide changeover to a telecommuter workforce, which could be driven by an epidemic or as an element of a disaster recovery plan, can overwhelm even a well-staffed in-house Support Desk. Progent's Help Desk Call Center services make it possible for businesses to outsource or supplement their Help Desk Call Center with Progent's remote Technical Response Center (TRC) team.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining an efficient telecommuter environment for your Durham, North Carolina business, call