Expanding your remote workforce can have a major impact on network architecture, security, and company culture. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, administer, tune, and debug IT environments that incorporate at-home workers. Progent can assist your Monterey company to select the appropriate tools and follow leading practices in creating and operating a safe virtual office solution for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide services that go from as-needed guidance for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can help Monterey, California companies to succeed with any aspect of creating a high-performing work-at-home ecosystem by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, security monitoring, backup/restore solutions, and unified management.
Help Desk Call Center Services for Telecommuters
A rapid, enterprise-wide switchover to a teleworker business model, which could be the result of an epidemic or as part of a disaster recovery preparedness plan, can overstretch even the most efficient in-house Help Desk. Progent's Help Desk services allow organizations to outsource or expand their Call Center with Progent's online Technical Response Center (TRC) team.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive telecommuter solution for your Monterey, California company, phone