Expanding your remote workforce can have a major impact on network architecture, security, and company culture. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, administer, tune, and debug IT environments that incorporate at-home workers. Progent can assist your Monterey company to select the appropriate tools and follow leading practices in creating and operating a safe virtual office solution for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide services that go from as-needed guidance for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Monterey, California companies to succeed with any aspect of creating a high-performing work-at-home ecosystem by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, security monitoring, backup/restore solutions, and unified management.

Help Desk Call Center Services for Telecommuters
A rapid, enterprise-wide switchover to a teleworker business model, which could be the result of an epidemic or as part of a disaster recovery preparedness plan, can overstretch even the most efficient in-house Help Desk. Progent's Help Desk services allow organizations to outsource or expand their Call Center with Progent's online Technical Response Center (TRC) team.

  • Progent's Standard Help Desk services utilize Progent's nationwide team of remote IT support specialists combined with enterprise-class trouble ticketing and follow-up technology to provide an economical, modern Support Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of remote Level 1 PC support from initial help requests to ticket creation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables from-home workers to check or edit the status of their current trouble tickets, add information, and append screenshots or relevant files. Technical support services are provided at a substantial price reduction off Progent's normal Level 1 desktop service rates, and Progent offers optional rapid escalation to Level 2 and Level 3 IT specialists to resolve advanced issues. To learn more, refer to Progent's Standard Helpdesk Services for small businesses.
  • Progent's Support Desk Augmentation Service enables you to supplement your current Call Center organization by sharing delivery of Call Center support seamlessly between your regular IT support organization and Progent's nationwide pool of PC support technicians and subject matter specialists. Progent's shared Help Desk service is based on a collective support model utilizing the number one PSA tool for handling service requests and trouble tickets, establishing ownership, monitoring progress, and producing reports. To find out how Progent's Call Center Augmentation Services can help your company to deliver world-class desktop support to your telecommuters, see Progent's Help Desk Call Center supplementation Services.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive telecommuter solution for your Monterey, California company, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and supporting email solutions for clients in the and throughout the U.S. Progent offers economical Microsoft Exchange Servers consulting support to make sure that your email environment offers compliance, high availability, easy connectivity for off-site and wireless users, efficient management utilities, and productive integration with telephony. Progent offers expertise and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013 Server, Exchange 2010, Microsoft Exchange 2007 Server, Microsoft Exchange 2003, and MS Exchange 2K. Progent can also assist small or medium companies to migrate to MS Exchange 2016 Server or MS Exchange 2013 Server.

  • RIM BlackBerry Exchange Support Services Largest BlackBerry Email Consulting
  • Remote Adobe After Effects Learn Quark Train
  • Remote At Home Workers Network Infrastructure Computer Consultant Remote Workforce Network Infrastructure Network Consulting

  • Microsoft SQL Server Support and Integration
    24x7 Microsoft SQL Server 2014 Configuration

    Progentís Microsoft certified consultants can provide small and mid-sized companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the rapid creation of enterprise-class business programs that offer your business a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and outside the firewall. In addition to providing expertise, maintenance and troubleshooting services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your information network. Progent can also help you migrate from older versions of Microsoft SQL Server to SQL Server 2005.

  • Remote Employees Video Conferencing Consulting Services Configuration At Home Employees Video Conferencing
  • Remote Technical Support Exchange Server 2016 Migration Planning Microsoft Exchange 2016 Migration Planning Specialists
  • Remote Workers Monterey Consulting and Support Services - Call Desk Augmentation Consulting Experts Monterey, United States
  • Remote Workers Consulting Services near me in Monterey - Integration Consultants Carmel Monterey County 24/7 Remote Workforce Monterey Assistance - Setup Consulting
  • Remote Workers Consulting near Monterey - Cloud Integration Technology Consulting and Support Services Monterey California Monterey Remote Workforce Cloud Integration Systems Consulting Monterey, CA, United States
  • Rhode Island Network Support Technician Montana IT Manager

  • Integration Support Internet Data Center
    Cisco Expert Site Move Consulting Services

    For enterprises with branch offices in California or any region covered by Progent's engineers, Progent's Microsoft-Premier network support professionals and certified Cisco system consultants offer a variety of network consulting services such as project management, Sarbanes Oxley compliance, site relocations, corporate security, system architecture, on-site or remote branch office support, and technical support for data center hosting environments. A Progent IT consultant can show you how to plan a multi-office information system that makes smart use of colocation services and Internet data centers. Progentís Microsoft Certified consultants can help large enterprises plan, integrate and maintain massive rollouts of updated versions of Microsoft products such as Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progentís CCIE and CCNP consultants can assist you to deploy Cisco products for connectivity solutions that combine simple, high-performance, integrated, and wireless networking.

  • Risk Monitoring On-site Support CRISC Risk Evaluation Help and Support
  • Ryuk ransomware protection Consultant DopplePaymer ransomware recovery Engineer
  • SCCM 2016 Troubleshooting Support and Integration IT Services SCCM 2016 Software Inventory
  • SCCM Hybrid Integration Network Consulting Outsourcing SCCM Peer Cache

  • Cisco ACNS, Cisco CDN Software Integration Support
    Fault-tolerant Load Balancing Online Help

    Progent offers fault tolerant load balancing support that addresses network load balancing, load balanced program, LAN/WAN infrastructure routing, and content dispatching products such as F5 Networks 3DNS. fault tolerant load balancing vendors for which Progent offers consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS.

  • SMS Upgrade Help and Support Help and Support SMS Server 2003 Migration
  • SQL 2008 Analysis Services Professional Expert Microsoft Certified SQL 2008 Remote Troubleshooting
  • SQL Server 2012 xVelocity Network Engineer Remote Support Services PowerPivot for Excel
  • SQL Server 2019 Data Mining Remote Troubleshooting SQL Server 2019 Enterprise Professional
  • Seaside IT Outsourcing Companies Pacific Grove IT Consulting Group
  • Offsite Workforce Guidance - Monterey - Help Desk Call Center Solutions Consultants Pacific Grove
  • Seaside Monterey Crypto-Ransomware Repair Experts Monterey CryptoLocker Remediation Consulting Carmel
  • Security Certification Firewall Monterey County IT Services Security

  • Meraki Switch Stacking Help and Support
    Top Meraki MS Switch Specialists

    Cisco's Meraki MS line of switches are designed for environments ranging from small branches to large campuses. Progent's Cisco-certified consultants can provide affordable remote expertise to assist you to design and implement a productive network architecture based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, configure policies to ensure compliance, develop and test a disaster recovery plan, and troubleshoot technical issues related to any aspect of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a cohesive networking solution.

  • Security Patch Management Online Help Integration Support Intune Conditional Access

  • External Network Security Scan Technology Professional
    Internal Network Security Inventory Services

    Progent provides small organizations two ultra-affordable network security evaluation scanning packages that include, at a set fee, remotely managed scans of your network security profile which are analyzed by expert security specialists who assess the data collected by the remote scan, present unbiased evaluations of your existing network security, and make suggestions for remediation. Progent has developed two complementary security inventory scanning packages for external and internal scanning that are priced to fit the restricted budgets of small companies while offering enterprise-quality evaluations of your network's vulnerability to attack.

  • Security Vulnerability Assessment Consultancy Computer Security Assessment Consultant Services
  • Setup and Support At Home Employees Cybersecurity At Home Employees Endpoint Security Integration Services

  • Top Ranked ProSight Virtual Machine Hosting Consulting Services
    Specialists ProSight Small Business Private Clouds

    Progent's ProSight Virtual hosting services provide small and midsize companies a range of advantages including lower capital costs, reductions in operational costs, improved executive focus, enterprise-class security, enhanced availability, and business continuity.

  • SharePoint 2013 Web Parts Online Help 24/7 SharePoint 2013 Workflow Manager Computer Consulting
  • SharePoint 2016 Federated Search Support Outsourcing 24x7 Technology Consulting Services SharePoint 2016 PowerShell

  • Amazon EC2 firewall integration Programming Company
    Integration Firm Amazon Web Services hybrid cloud solutions

    Progent can provide affordable online support to assist businesses of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design and review, testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.

  • SharePoint 2019 On Prem Consultants SharePoint Backup and Recovery Support Services
  • Skype for Business PSTN Gateway Services Consultant Skype for Business Front End Pool Pairing
  • Skype for Business and Cloud Voicemail Professional Microsoft Skype for Business 2019 Support

  • SCCM 2012 Troubleshooting Remote Technical Support
    Integration Services SCCM 2012 Mobile Device Management

    Progent's Microsoft-certified consultants can assist your business to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy device management platform or assist you to modify your current SCCM 2012 environment to accommodate your evolving business needs. Also, Progent can help you to create a software foundation that fully supports SCCM by providing expertise with associated Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).

  • Small Office Network Online Troubleshooting Small Company IT Consultant
  • Solaris Consultant OpenBSD Tech Support
  • Solaris Security Consulting Group BSD Small Office Computer Consultant
  • Solaris to Windows Migration Solaris to Windows Upgrading
  • Solaris-Windows Upgrade Consultant Solaris-Windows Upgrade Consulting

  • Virtualization Professional
    Server Management Remote Consulting

    Server growth puts pressure on network budgets and management resources. Server consolidation via a virtual architecture offers lower total cost of ownership of hardware and quicker ROI, more efficient utilization of servers, simplified operations, increased system uptime, and easier management. Typical uses for virtual machines include resource consolidation, low-cost platforms for line-of-business legacy software running on obsolete operating systems, and inexpensive quarantine of program development or evaluation systems from on-line systems.

  • Offsite Workforce Consultants nearby Monterey - Help Desk Augmentation Consulting and Support Services Monterey
  • Solaris-Windows Upgrade Help Sun Solaris Upgrade Help
  • Specialist Fedora Linux, Sun Solaris, UNIX Pacific Grove IT Consultant Ubuntu Linux, Sun Solaris, UNIX Monterey
  • Specialist Fortinet FortiManager Remote Technical Support Fortinet FortiGate NGFW Firewalls
  • Specialist ISA 2000 Server 24-Hour Microsoft ISA Server Network Consultants
  • Specialist Windows 7 Windows 7 Upgrade Remote Support
  • Specialists 64-bit Processing 64-bit Server Support and Setup
  • Support Outsourcing Windows Mobile Wireless EMail Setup and Support
  • Support Services Mac Connectivity iPad Connectivity Specialist

  • Configuration Mac and Windows
    Apple Mac and Windows coexistence Integration Support

    Progent's service specialists in Apple OS X and Windows technology can help you combine Mac and Windows systems into seamless environments with resource sharing and collaboration functionality. Enabling efficient co-existence among a variety of servers and desktops powered by Mac OS and Windows calls for broad knowledge of and experience with Apple Macintosh and Microsoft technology. Progent's experience in Microsoft and Macintosh service makes it possible to offer expert support to companies that depend on these platforms to keep their competitive edge. Progent can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.

  • Support for IT Service Firms Setup and Support Expertise for IT Service Firms On-site Technical Support
  • Symantec VelociRaptor Protection Award Winning Security Consulting Symantec Raptor
  • System Center MOM Services Consulting Services Comprehensive Event Management
  • Pacific Grove Telecommuters Expertise near Monterey - Help Desk Augmentation Guidance
  • Tech Expert Nation Wide Support CISM Security Security South Dakota Network Installation
  • Technical Consultant Problem Escalation Through Teamwork Company-wide Standards for Best Practices Computer Outsourcing Consultant
  • Telepresence Configuration Specialists Polycom Telepresence
  • Temporary IT Staffing Support Services Consulting Carmel, United States Supplemental IT Staffing Support Services Consulting Support Seaside
  • Top Quality Small Business Information Technology Outsourcing Firms After Hours CCIE Expert Certified Network Design Small Office
  • Teleworkers Monterey Consulting and Support Services - Help Desk Outsourcing Consulting Seaside
  • Top Ranked Freelance Microsoft Consultant Job Openings Contract Telecom Consultants Work From Home Job
  • Top Ranked Linux RedHat Online Information Technology Support Linux Online Small Office Network Consulting Services

  • Microsoft Exchange Computer Consultant
    24x7 Microsoft Exchange 2007 Consulting

    Progent's expert support team can show you how to define and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes productivity downtime, reduces ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-location migrations, Progent has the knowledge and experience to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Microsoft Exchange Server 2007.

  • Top Ranked Threat Management Gateway 2010 IT Services Top Ranked Microsoft Forefront TMG 2010 Computer Consulting
  • Top Rated Consultants Solaris Sun Solaris IT Services

  • Integration Company Online Visio Training
    24 Hour Live Online Office Word Education

    Progent offers live online instruction for popular client applications and operating systems including Microsoft Office Excel, Word, Access and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Online instruction provides the benefits of traditional in-person instruction, such as instant communication between students and teachers, but eliminates the costs of travel and the challenge of trying to synchronize the schedules of many workers. Available to individuals or groups of all sizes, Progent's live online instruction permits the teacher to conduct the seminar from a remote facility while the students can be dispersed throughout a campus or across the the U.S. Virtual learning deploys powerful teaching mechanisms such as broadcast white boards, electronic hand-raising, and shared applications. Classes can be brief and targeted to specific topics or extended in duration and broader in coverage.

  • Offsite Workforce Consulting and Support Services nearby Monterey - Help Desk Outsourcing Consulting Monterey, CA
  • Ubiquiti UniFi XG switch Consultant Services Urgent Ubiquiti AP Consult
  • Ubiquiti WiFi access point Consulting Wireless Bridge Information Technology Consulting
  • At Home Workforce Monterey Expertise - Help Desk Augmentation Consulting Experts Monterey County
  • Urgent CISSP Certified Security Call Desk Sharing Computer Consultants Supplemental Call Center Support and Help
  • Urgent Compliance Audit Check Point Sandboxing Check Point NGX VPN Security Audit Services




  • Les Kent has a 35-year track record of effective network integration, corporate management, sales, and operations. He has shown a talent for developing sophisticated information technology solutions in his roles as as a network architect, programmer, project manager, implementation consultant, and problem solver for small companies, start-ups, and major enterprises.

  • 24/7 Monterey Work from Home Employees Help Desk Call Center Augmentation Consulting Services Carmel
  • Urgent MSCRM Consulting Services Specialist Microsoft CRM
  • Urgent Remote Support Microsoft Data Protection Manager 2012 Microsoft SCDPM 2012 Compliance Setup and Support
  • VMware Site Recovery Manager and NSX Services VMware NSX Virtualized Networks Engineer
  • Voice over IP Specialist Online Help Microsoft Video Conferencing
  • Windows 2008 R2 Online Help Configuration Windows Server 2008 R2
  • Windows 7 Evaluation Support Outsourcing Microsoft Windows 7 Evaluation On-site Support
  • Windows Server 2012 Computer Network Service Company Carmel, America Windows Server 2012 Integration Company Monterey California

  • Consult Microsoft SQL
    Microsoft SQL Professionals

    SQL Server 2005 delivers powerful, familiar tools to IT experts and network users, lessening the complexity of creating, integrating, managing, and accessing company data and database programs on platforms ranging from handheld devices to corporate information networks. The complexity and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on expertise and wide knowledge in designing and building data-driven, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.

  • Windows Server 2012 R2 Cloud Engineer 24x7x365 Specialists Windows Server 2012R2
  • Windows Server 2012 R2 Virtual Fibre Channel Consulting Consultant Services Windows Server 2012R2 Hyper-V
  • Windows Server 2016 Stretch Clusters Professional Windows Server 2016 Load Balancing Computer Engineer
  • Windows Server 2019 Kubernetes Containers Consultants 24x7 Online Consulting Windows Server 2019 PowerShell
  • Windows Server 2019 Software Load Balancing Support and Setup Specialist Windows Server 2019 Hybrid Solutions

  • MS SQL Server 2008 Troubleshooting
    After Hours Microsoft SQL 2008 Server Support

    Progent's Microsoft-Premier SQL Server consultants can provide an array of services to help small businesses to design, install, manage, and troubleshoot SQL Server 2008 systems so that they receive the optimum competitive advantage from Microsoft's advanced information management technology. Also, Progent can provide expertise for system architecture, company-wide security, and custom software development to optimize the business advantage of your SQL Server investment.

  • Windows desktop virtualization Consult Citrix HDX Computer Engineer
  • Work From Home Job Benefits for Home Based Network Consultant Part-Time Job Home Based Microsoft Consultants

  • Cybersecurity Inventory Specialist
    Professional Security Inventory

    Progent has put together two low-cost service packages intended to enable small companies to get a professional network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, an engineer administers an extensive test of your network from outside your firewalled perimeter to uncover possible weaknesses in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, a certified security professional runs a system scan from an authorized computer within your firewall to assess your exposure to inside threats. The two security inventory services are set up and run from a secured external location.


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