Chesapeake Work at Home Employees Solutions Support Partner
Solution Design, Setup, Administration and Call Center Consulting Services
Expanding your telecommuter workforce may have a major impact on network architecture, cybersecurity, and corporate workflows. Progent has 20 years of background assisting SMBs to plan, deploy, manage, tune, and debug IT networks that incorporate at-home workers. Progent can help your Chesapeake company to pick the right tools and follow best practices in building and maintaining a secure virtual ecosystem for teleworkers that facilitates teamwork and delivers top business value. Progent offers support services that go from as-needed expertise for helping you past challenging technical roadblocks to full project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can help Chesapeake, Virginia organizations to with any facet of building a high-functioning telecommuting environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, endpoint security, backup/restore solutions, and unified management.
Network Infrastructure for a Remote Workforce
Integrating the network infrastructure needed to support a remote workforce can be particularly complex if you have to manage a combination of personal hardware such as desktop computers and notebooks, routers, and wireless appliances from various manufacturers and with a variety of operating systems and firmware releases. Progent's background delivering online help for both legacy as well as current technologies in remote office venues allows you to make efficient use of your available network infrastructure and provides you with ready access to top-tire consultants for implement necessary updates. Support services available from Progent to help your company to create a high-functioning telecommuting infrastructure include:
- Virtual Private Network technology makes it possible to create a safe tunnel for authenticated at-home employees to use IT assets situated at your company data center or in the cloud. Progent's consultants can assist you to deploy and maintain VPN connections between your teleworkers and your key IT resources by providing remote VPN integration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA experts can assist your remote workers to utilize Cisco's popular AnyConnect client software for secure VPN connections for a wide range of devices such as Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms enable an at-home worker to see and interact with a remote computer's desktop. This technology gives network managers more control over the digital ecosystem of telecommuters and ensures them a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach at-home networks to the Internet and support VPN tunnels, local Wi-Fi networks, and firewalls. Progent can provide top-tier remote support for setting up home routers from a range of manufacturers. See router configuration services from Cisco-certified experts.
- Home Wireless networks, often shared by families and guests, are frequently used by telecommuters to connect to their router for work. This can create throughput and security problems. Progent can assist businesses to resolve these problems by providing expertise that include Cisco Aironet configuration consulting, Cisco Meraki WiFi installation expertise, and Ubiquiti WiFi access point integration assistance.
- Internet access methods affect the speed and availability of connections between telecommuters and the company data center. Mission-critical applications might require backup Internet access in case the normal connection fails. Progent offers guidance for selecting Internet service providers, choosing appropriate bandwidth and data volume offerings, and configuring fault-tolerant Internet access. Refer to Internet connectivity solutions.
VoIP Solutions for Remote Workers
Expanding the company PBX environment to accommodate remote users is vital to supporting a productive at-home workforce. A variety of cloud-centric digital PBX products are popular with small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's modern or older platforms for VoIP management. Progent can help organizations of any size to design or tune a remote IP voice service that provides the versatility, convenience and security required for remote users. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help businesses optimize their existing Cisco VoIP systems to support a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers enterprise telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia software used throughout the network. CUCM manages other mixed media services such as unified messaging, video conferencing, and customer collaboration networks. For more information about Progent's CUCM support, refer to CUCM consultants.
- CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent's consultants can help you to maintain your existing CallManager environment or migrate smoothly to Cisco's current IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice products, refer to Cisco CallManager expertise.
- Cisco IP Gateways provide connectivity with PSTN networks and with users operating beyond the corporate firewall like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network architecture to work with these solutions and provide online deployment and debugging services.
Voice/Video Conferencing for Remote Workers
A wide selection of video conferencing platforms from major technology companies support online meetings, video conferencing, chat, and screen sharing for both onsite users and at-home workers. Many companies utilize a mix of products to meet the needs of their various partners and clients. Progent can help your organization to maintain your current voice/video conferencing environment and enhance the experience of your at-home workforce.
- Skype for Business is Microsoft's popular communications platform that enables real-time presence, instant messaging, audio and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can assist your company to set up and manage Skype for Business client software to support your at-home employees. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business integration experts.
- FaceTime is Apple's group video calling platform for compatible iOS and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 concurrent users for video sessions. For details about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for future reference and training. To learn more about Progent's consulting services for Webex and for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and content with capabilities such as voice/video calling, persistent chat, plus data sharing. To learn more about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these conferencing platforms and help you to tune your WAN infrastructure to host them.
Microsoft Collaboration Software for Telecommuters
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office and Microsoft 365 families, offering a powerful environment of productivity apps that deliver a cohesive user interface for exchanging information throughout multiple sites and on a broad range of endpoint devices. Progent has provided remote consulting support for SharePoint and Exchange Server since their initial publication and can assist businesses to configure these flagship collaboration platforms to optimize the productivity of your remote workers.
SharePoint utilizes web sites to promote collaboration and information sharing by offering policy-based access to content, business processes, and utilities for looking through enterprise-wide information silos. SharePoint permits you to build protected web portals that permits remote workers to see and edit consolidated business intelligence via Wikis, Blogs, social networking web sites, and Web Parts. For information about Progent's SharePoint consulting services, visit SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange support services, go to integration expertise for Exchange Server.
OneDrive is Microsoft’s collaborative cloud file hosting and synchronization service, comparable to GoogleDrive. Remote users can save files to the OneDrive service, and colleagues anywhere can retrieve them securely through a browser. Provided with Office 365, OneDrive enables at-home workers to jointly author files. Edits created offline are uploaded when you go back online. To learn about Progent's consulting expertise for Microsoft OneDrive, visit Microsoft Onedrive integration experts.
Public Cloud Integration for At-Home Workers
Progent can provide advanced online assistance for enabling businesses to build, manage and troubleshoot integrated network models that incorporate physical data centers, telecommuters, branch offices, and cloud resources. Progent can provide expertise for all modes of cloud service delivery including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help at-home workers resolve issues with cloud access, identity, and cybersecurity.
Azure is a popular family of cloud services that enables you to utilize IT infrastructure, virtual servers, and critical applications running on Microsoft's extensive cloud. Azure offers more than 100 cloud-based services including hosting for Windows and Linux-based VMs, scalable cloud storage, messaging, app development with Visual Studio, and data backup. Progent can assist you to deploy virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity control with Azure Active Directory, and plan data backup and recovery systems with Azure Backup. Progent can also help you create protected access to Azure for telecommuters by configuring and troubleshooting firewalls and VPN IPsec tunnels. For information about Progent's consulting services for Azure, visit Microsoft Azure consulting services.
Office 365, now called Microsoft 365, is Microsoft's popular suite of business productivity applications and cloud-based services offered on a subscription basis. Office applications and cloud services are provided in a variety of bundles intended for customers ranging from individuals and small offices to large corporations. Progent offers quick and easy remote access to consultants knowledgeable about Office 365-compatible client devices running Windows, Mac, iOS, and Google Android technology. Progent's experts can assist you to assess the various subscription bundles available for Office 365 and deploy 365 apps for your remote workers to achieve top business value. For details about Progent's expertise for Microsoft Office 365, visit Microsoft Office 365 consulting services.
Microsoft 365 Exchange Online is among the most widely used applications in the Microsoft 365 product product suite. Office 365 Exchange Online offers the benefits of reduced costs for data center infrastructure, easier management, dynamic scaling, high reliability, and additional benefits inherent with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to operate seamlessly with on-premises Exchange environments, allowing customers to build hybrid cloud/onsite information systems. Progent's certified Exchange experts can provide as-needed assistance to get you past challenging technical bottlenecks and can also provide end-to-end project management services to make sure your teleworkers have easy and safe access to your Exchange Online deployment. For information Progent's support services for Exchange Online, refer to Microsoft 365 Exchange Online integration and support consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud market and is the world's leading provider of cloud-based services. Progent offers quick and economical online access to cloud integration consultants who can help your business to plan, implement, maintain, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud-based services with local resources and with other popular cloud platforms such as Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to assist you to build a high-availability network architecture so your users have a productive computing experience regardless of whether they are working from your main office, a branch office, at home, or on the road. To learn about Progent's consulting expertise for Amazon AWS, visit Amazon AWS consulting services.
Google Cloud is a popular set of cloud computing services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist your organization to scale your existing IT resources with the Google Cloud, and Progent's DBA experts can help you make your critical applications cloud friendly so your remote workers can take full advantage of Google Cloud services. Progent can assist your organization to set up VMs on Google Cloud Compute Engine, design a cost-effective storage solution with GCP Storage services, and streamline access management for teleworkers with Google Cloud Identity services. Progent's consultants can also help your organization to utilize GCP's unified management technology to control and monitor your GCP ecosystem. To find out, refer to Google Cloud Platform (GCP) consulting support.
Help Desk Call Center Support for At-Home Workers
A sudden, enterprise-wide switchover to a teleworker business model, which might be the result of a pandemic or as an element of a disaster recovery process, can overwhelm even a high-performing in-house Support Desk. Progent's Help Desk services make it possible for organizations of any size to outsource or supplement their Help Desk with Progent's online Technical Response Center services.
- Progent's Standard Call Center services utilize Progent's nationwide team of online technical support experts along with enterprise-class trouble ticketing and tracking software to offer an economical, state-of-the-art Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of remote Level 1 PC technical support from service requests to ticket generation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal allows from-home workers to track or revise their active tickets, enter information, and upload screen captures and relevant files. Support services are delivered at a significant price reduction off Progent's ordinary Level 1 desktop service rates, and Progent offers optional rapid escalation to Level 2 and Level 3 IT experts to resolve complex issues. For details, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Help Desk Call Center Supplemental Service enables your business to expand your existing Call Center organization by splitting responsibilities for Help Desk Call Center services transparently between your in-house support organization and Progent's nationwide team of desktop support engineers and subject matter specialists. Progent's shared Help Desk service uses a collaborative support solution utilizing the number one PSA platform for managing service requests and trouble tickets, establishing responsibility, monitoring progress, and generating reports. To learn how Progent's Call Desk Augmentation Services can help your business to provide world-class IT support to your from-home workers, see Progent's Call Desk supplementation Services.
Cybersecurity for Telecommuters
At-home workers commonly use their personal equipment and work in an unsecured space. This increases their vulnerability to cyber attacks and calls for careful use of firewalls, remote endpoint monitoring, and the enforcement of policies that follow leading practices. Progent's veteran roster of certified data security experts can help you to plan, implement and administer a compliant cybersecurity solution that protects sensitive data in networks that incorporate telecommuters.
- Firewalls enable companies to build a network that can be safely utilized by local users as well as by telecommuters, mobile employees, suppliers, clients, and other stakeholders. Next-generation firewall devices allow you to assign and control appropriate access rights to various classes of users and to expand your IT network and adjust your security as your company evolves and as cyber threats grow more sophisticated. Progent supports both current and legacy security devices from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall configuration services, visit firewall support services.
- Online Endpoint Security Monitoring makes it easy to watch over the various computers utilized by at-home workers and either block or identify and respond to modern threats such as ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint software agent is put on each secured endpoint, watching all activity and utilizing state-of-the-art machine learning to detect zero-day threats before they can spread. When a cyberattack is spotted, ProSight ASM instantly isolates the impacted device from the corporate network to contain the malware. Since the ProSight Active Security Monitoring agent is self-contained, endpoints stay protected even when they are offline. To learn more about ProSight ASM, go to remote endpoint security monitoring for at-home workers.
- Security Audits can evaluate the vulnerability of your network to all types of outside and local security threats for a network that includes at-home workers. Progent can deploy remote, automated security inventory software for quickly and affordably detecting a wide variety of security holes that can be found via the Internet. Progent's security assessment experts, which can be provided by security experts with top certifications such as CISA, CISSP, and GIAC, can assist your business to audit your procedures and policies and review your IT architecture to enable you to design the highest level of protection for your at-home workers.
Data Protection Solutions for Telecommuters
The field of Data Protection covers backing up and recovering vital information so as to prevent data loss and reduce recovery time in the event of storage problems due to equipment issues, programming hiccups, user error, malware, or other causes. Dependable data protection solutions can be particularly challenging to architect and manage in hybrid environments that combine private data centers, public clouds, and at-home workers.
- Backup/Restore solutions for at-home workers must address multiple types of personally owned endpoint devices. Progent can provide fast online help from consultants familiar with a wide array of products for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, tablets and handhelds. Popular backup/recovery products supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To back up resources spread throughout a hybrid network, Progent offers ProSight Data Protection Services, a backup/recovery service that uses cloud storage and includes fine-grained restore and unified management.
- Disaster Recovery/Business Continuity (DR/BC) plans commonly envision circumstances that require a temporary switch to a work-at-home environment. Progent's senior disaster recovery planning experts and business continuity consultants can assist your business to produce, document and validate a DR/BC plan that includes the process of switching to telecommuting.
Unified Management for an At-Home Workforce
Microsoft has rebranded and reshuffled its endpoint management products under the name Microsoft Endpoint Manager, which includes Intune for cloud management of remote endpoints and Configuration Manager for managing local endpoints. Microsoft Endpoint Manager provides a centralized platform for protecting critical information by controlling local, mobile, and at-home endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting remote devices and software. Remote endpoint devices can be personally owned or business owned. Network admins managing the endpoint computers of at-home workers can utilize Intune to provision and authenticate apps on managed devices, push updates and certificates, configure rules for accessing data and resources, manage passwords, establish VPN connections, control how teleworkers share information, establish threat defense, ensure security compliance, and delete corporate information from missing, stolen or decommissioned endpoint devices. Intune can be used with Apple iOS, Google Android, Windows, and macOS/OS X computers. For information about Intune and to find out how Progent can assist your company to use this platform to manage the endpoint devices of your at-home workers, see Intune telecommuter device management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management (MDM) platform that allows network administrators to keep remote endpoint devices up to date and protected. Workspace ONE uses VMware AirWatch for centralized endpoint management plus VMware's Horizon virtual software delivery technology for access control, app management, and setup management of endpoints. Workspace ONE runs with devices powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises deployment via a one-time purchase. Key capabilities of VMware Workspace ONE include fast remote deployment of out-of-the-box laptops, quick onboarding of new users, policy set up and enforcement for all categories of endpoints, unifies management reporting and analytics, email encryption, and tight integration with Microsoft applications and cloud services. For details about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE remote endpoint management expertise.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing an efficient telecommuter solution for your Chesapeake, Virginia business, phone
An index of content::
Remote Support Services ASA and PIX Firewalls
ASA Firewalls Technical Consultant
Progent’s Cisco-Certified network experts provide experienced PIX Firewall support services covering architecture, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector threat protection, and secure connectivity services. Ranging from small, easy-to-install desktop devices for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a sensible level of protection, speed and availability for information networks of all sizes. PIX firewalls are based on a hardened, specially designed operating system, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative tools. Progent’s Cisco consultants can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Aironet 802.11ac Access Point IT Services
Aironet 700 Access Point Engineer
Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer online or onsite integration and troubleshooting services to assist you to plan, implement, upgrade, optimize, administer and debug Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi environment with your wired network and cloud-based resources to build an enterprise connectivity solution that is easy to administer and expand. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, placement and setup of Aironet wireless APs to work with your specific workplace layout, building structure, and anticipated workloads.
Penetration Testing Security Audit Services
Security Organization Cybersecurity Pen Testing
Stealth penetration checking is an important part of any overall network security plan. Progent’s security professionals can run thorough penetration tests without the knowledge of your organization's in-house network support staff. Unannounced penetration checking shows whether existing security defense tools such as intrusion incident alerts and event history analysis are properly set up and consistently observed.
24/7/365 VMware vCloud Suite Services
VMware VCDX certified Consultants
Progent offers the assistance of a certified VMware VCDX consultant to help you plan, deploy, manage and repair VMware vSphere-powered virtualization solution for local networks, cloud environments, or hybrid cloud deployments. Progent offers advanced expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator (vRO) and vCloud used for managing private and hybrid cloud environments that provide high availability, data security, and disaster recovery.
Capacity Planning Test Lab Consultants
network evaluation Lab Consulting
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for testing line-of-business applications, developing efficient migration procedures, evaluating and tuning performance, planning or validating disaster recovery strategies, mitigating compatibility issues, and building training environments for new technologies. For Progent clients who lack adequate internal resources to configure effective test systems, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital network initiatives on schedule.
On-site Technical Support Aironet 1700 Access Point
Emergency Remote Support Services 2500 Wireless Controller
Progent's Cisco-certified Wi-Fi integration experts can assist you to configure, administer, and troubleshoot Cisco wireless devices including Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Oracle database administration Computer Security Specialist
After Hours Oracle PL/SQL Contract Development
Progent offers fast and affordable online access to an authorized Oracle database administration expert or an Oracle software developer. Progent offers comprehensive database administration services for all versions of Oracle's RDBMS platform and can also help design, build, enhance, or troubleshoot Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Streams replication technologies and Oracle Recovery Manager.
Fault Tolerant Data Center Online Help
Fault Tolerant Inter-Office Connection Network Consulting
Progent’s high availability network experts provide non-stop computing support, disaster recovery planning, network load balancing, fault-tolerant interoffice access, 24x7 Internet architecture design, non-stop data center services, and other fault-tolerant operations support to show your company configure a 24x7 environment for line-of-business applications. Progent has the knowledge and experience to develop affordable, high-availability systems by deploying the evolving suite of Windows Cluster servers including Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco authorized engineers can help you design a fault tolerant mutli-site network with a fully redundant Internet interface and efficient network load balancing.
Co-managed Heldesk Support and Integration
Onsite Technical Support Co-managed Call Center
Progent's Network Call Center Outsourcing Services for PC desktop technical support are intended especially for small businesses who need fast availability of a Help Desk Service Center with expert telephone support and effective escalation capability but who have to operate within a limited IT budget. Important components of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Optional Remote Access Provisioning, System Evaluation, Expert Prioritization, Virtual Help Desk Services, By-the-Minute Billing, and Helpdesk Software Selection and Integration.
Apple OS X Tiger Setup and Support
Macintosh OSX Support and Help
Progent's experts offer Apple macOS and OS X users a range of services including workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can help clients to migrate to macOS from OS X or other earlier editions of OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent can also help your business with Apple iPhone integration and iPad management, or moving to iCloud. For business environments based exclusively on macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of planning, integrating and maintaining a network environment that is available, safe, efficient and aligned with your organization's business goals.
Consulting ProSight Virtual Hosting
ProSight Virtual Machine Hosting Technology Professional
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small organization's servers in an environment that delivers the maximum level of availability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting options are built upon mature virtualization architectures that enable small and midsize companies with multi- platform environments to economize dramatically on the expense of capital equipment, infrastructure maintenance, and network administration while achieving world-class reliability and an unprecedented level of vendor flexibility.
Amazon MWS integration Development Group
Microsoft Experts Amazon Marketplace Web Service development training Engineer
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can expand their market, lower their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.
Consulting Catalyst Switch IPv6
Cisco Certified Computer Consultant Catalyst 3560 Switch
Progent's Cisco-certified CCIE consultants can assist you to configure, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also help you to enhance the security and compliance of Catalyst switches and migrate smoothly from legacy switches to modern devices.
Amazon AWS hybrid cloud integration Designer
Amazon AWS hybrid cloud solutions Specialists
Progent offers advanced remote consulting services to help companies integrate their networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and manage cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-centric systems or in hybrid topologies that utilize on-premises IT assets as well as public cloud services. To help you to integrate public cloud services with networks, Progent can provide a variety of public cloud integration services such as Microsoft Azure enterprise hybrid cloud design and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of background delivering advanced consulting support remotely, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Urgent ISSAP Certified Cybersecurity Engineers
Security Architecture Technology Professional
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through thorough examination and extensive experience with information security architecture. ISSAP consultants possess comprehensive understanding of access control systems and techniques, telecommunications and network security, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security consultants can help your company with all aspects of secure network architecture.
Integration Remote Access
Cisco RADIUS Security Engineer
Cisco's security and offsite access technology for small to mid-size businesses represent a full array of manageable protection hardware and software to help you protect your entire information system. Cisco's VPN product family includes routers, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's expert consulting staff includes experienced specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that fit best with your corporate goals.
24x7 Windows 8.1 Training Online Support Services
Windows 8.1 Wireless Online Support
Progent's Microsoft-certified experts can deliver a variety of IT outsourcing and co-sourcing services to help companies of any size to install, manage, and troubleshoot networks that include workstations, laptops, tablets, or smartphones powered by Windows 8.1. For enterprise customers, Progent's senior project managers can assist to set up test labs to assess Microsoft Windows 8.1 and develop and implement Windows 8.1 deployment plans based on proven methodologies.
Intrusion Detection Palo Alto Networks DNS Security
Palo Alto Networks VPN Consultants
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewall appliances to create a modern cybersecurity environment that spans your on-premises and cloud assets and protects all users anywhere with any device.
Exchange 2016 Upgrade Remote Technical Support
Engineer Exchange 2016 Upgrade
Progent can help your business in all phases of your migration to Exchange 2016 including planning HA architecture for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your VMs, mailbox databases and logs; configuring HLB for high-availability CAS services; planning, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Computer Engineer Microsoft Outlook for Mac
Visual Basic for Mac Support and Setup
Microsoft Mac Office allows Mac users to receive the benefits of the world's most popular office productivity programs. Progent's Apple-certified Mac experts can help you set up Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows computers so that Macintosh users can take advantage of the new features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with co-workers who run Windows. Progent's engineers have expertise with both Mac and Windows platforms and can provide service for environments that combine Mac with Microsoft Windows systems with complete resource sharing, or networks which carefully limit collaboration between Mac and Windows users.
SharePoint Business Connectivity Services Technical Consultant
SharePoint Web Parts Professional
Progent's Microsoft consultants can provide affordable online support and development services to assist your business to plan, deploy, manage, and maintain SharePoint 2010 installations that can include web pages able to function as portals, extranets, document and media management applications, wikis, data warehouses, business analytics, enterprise-wide search engines, Visio-driven workflows, and other tools to support and enhance collaboration. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party databases and with Microsoft's familiar office productivity applications including Excel, Word, Outlook, and Project. Progent can help your business to upgrade from earlier releases of SharePoint or adapt a mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.
Offsite Employees Data Protection Remote Support
Work from Home Data Protection Network Consultant
Progent can assist small and mid-size companies to design, configure, test and manage backup/restore systems to support offsite workers.
Remote MetroCluster Switch Integration Consultancy
Emergency NetApp MetroCluster Switchover Professional
Progent offers enterprise customers the help of a NetApp-certified consultant for online or on-premises expertise for NetApp's complete portfolio of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN storage technology supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, system management, information assurance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to assist you to take care of issues with NetApp SAN storage environments quickly and affordably based on best practices.
Private Cloud Integration Engineers
ProSight Private Cloud Services Consultant Services
Progent's ProSight Virtual Hosting service combines advanced virtualization architecture, a world-class data center facility, and the technical services of Progent's Microsoft-certified engineering group to provide small businesses with a comprehensive IT outsourcing solution that enhances network dependability and protection, eliminates management distraction, and cuts costs. With Private Cloud Hosting, a smaller company can have each of its operating system platforms and key application servers hosted in a safe and reliable data center on a fast, high-availability virtual machine configured and maintained by Progent's computer service professionals.
Network Consulting SCCM Troubleshooting
SCCM and Windows 10 Help and Support
System Center Configuration Manager automates software deployment at scale, simplifies security and compliance settings control, keeps track of network assets, guards against corporate data leakage, provides network health reporting, enables safe end-user self service, and offers a single point of control for managing mixed-operating system networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can assist businesses of any size with any aspect of designing, implementing, using and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid networks.
24/7 Network Training
Router Training
Progent is committed to information transfer from Progent's support experts to clients. By teaching clients to handle technical issues that are within their scope, Progent is able to concentrate on providing hard-to-find services where Progent faces little competition. Mid-size businesses who work with familiar freelance service providers or who employ in-house support personnel benefit when Progent passes on knowledge about new technology and proven processes to make their IT environments more reliable, secure, and efficient.
Check Point NGX VPN Cybersecurity Consultancy
Check Point NGX VPN Cybersecurity Companies
Progent's Check Point firewall consultants can help you plan, integrate, and manage firewall solutions that rely on Check Point Software Next Generation firewalls and Check Point's subscription-based security services. Progent's consultants can also assist you maintain legacy Check Point firewalls or upgrade smoothly to Check Point's next-generation security gateways.
Automatic Fail-over IT Consulting
Technology Professional Redundant Branch office Connectivity
Progent’s non-stop interoffice connectivity and 24x7 network infrastructure engineers can help small businesses create zero-downtime Interoffice connectivity via redundant networks with automatic failover. Progent’s CCIE engineers can design and implement high-availability Inter-office connections supported by zero-downtime EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over offers affordable 24x7 interoffice networking.
Information Transfer Specialist
Expert Training Technology Consulting Services
Progent practices knowledge transfer from Progent's consultants to customers. By teaching clients to deal with technical issues that are within their scope, Progent is able to focus on delivering high-value services where Progent has little competition. Small businesses who work with trusted independent service providers or who employ in-house support personnel benefit when Progent passes on information about critical technology and proven methodologies to make their networks more reliable, secure, and efficient.
64-bit Server On-site Technical Support
Largest 64-bit Upgrade Consulting Services
Progent’s Microsoft-premier consultants can help you to enhance your workstations from 32 bits to 64 bits. Progent can help you to calculate the risks and advantages of upgrading to 64-bit desktop processing, design an efficient upgrade strategy that reduces operational interruptions, and deliver economical, professional online support to aid your company to install 64-bit desktop software and application programs on your existing computers.
SQL Server 2017 and Power BI Online Support Services
SQL Server 2017 Always Encrypted Consultants
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business benefits of migrating to SQL Server 2017 and can help you to design and implement a smooth migration of your current SQL Server environment to any network architecture including on-premises, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support services ranging from as-needed design assessment or troubleshooting to end-to-end project management to ensure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
SCVMM 2016 Storage Replica Onsite Technical Support
MCSE Expert Certified System Center 2016 Virtual Machine Manager Online Support Services
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is designed to provide a centralized solution for configuring and administering virtualized datacenters across hybrid networks that can include private clouds and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can assist organizations of all sizes with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to upgrade smoothly from legacy versions of Virtual Machine Manager, design processes for building and installing VMs and hosts, implement high-availability compute and storage clusters, integrate your private cloud infrastructure with public clouds, set up virtual switches and load balancers, develop and debug PowerShell scripts, and help you assess the strategic advantages of new capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's hypervisor experts can provide world-class Hyper-V consulting and VMware ESXi expertise.
Urgent SCVMM 2016 and VMware ESXi Support and Integration
Microsoft Certified Expert Network Consultant SCVMM 2016 Hyper-V Clusters
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management products and is intended to offer a unified solution for deploying and managing virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consultants can help organizations of any size with all facets of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you migrate smoothly from older versions of Virtual Machine Manager, design workflows for creating and installing VMs and VM hosts, implement high-availability compute and storage clusters, integrate your private cloud resources with public clouds, set up virtual switches and load balancers, write and debug PowerShell scripts, and assist you to evaluate the potential business benefits of new capabilities such as Storage Replica and Host Guardian Service. Progent's certified hypervisor professionals offer advanced Windows Hyper-V consulting and VMware ESXi expertise.
Microsoft Expert Office SharePoint Server 2007 Integration Services
Network Engineer SharePoint Server 2007
Progent's Microsoft-certified experts can show you how to evaluate the economic case for implementing SharePoint Server 2007, advise you on the appropriate edition of Microsoft SharePoint for your circumstances, provide setup and integration services, help you to install Microsoft SQL Server as a supporting database, improve your network infrastructure, integrate your off-the-shelf and custom application software to work with SharePoint 2007, develop a comprehensive security strategy that encompasses portal solutions, and provide maintenance and Help Desk support.
Immediate Consult ProSight Email Virus Filtering
Email Encryption Key Management Consultancy
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide centralized control and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper level of analysis for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays within your security perimeter.
System Center MOM Consultancy
Top Comprehensive Event Management IT Consultants
Remote continuous network monitoring, automated alerts, and actionable analytical reporting are crucial to maintaining the health of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management solutions have advanced to the point that companies of all sizes can get a degree of network stability that was previously limited to enterprises. Progent can provide a variety Remote Monitoring and Management solutions delivered as economical services designed to assist you to identify and fix a an array of IT network issues before they can hurt productivity.
QTS Data Center Sacramento Specialist
QTS Sacramento Data Center Consultancy
The QTS (formerly Herakles) Colocation Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is currently utilizing the QTS data center as a colocation facility or if your company is planning on moving your main or offsite backup system to Herakles/QTS, Progent can provide a range of cost-effective consulting services that include data center relocation, equipment installation and upgrades, infrastructure improvements, comprehensive project management, virtualization configuration, offsite monitoring, centralized network administration, application programming, disaster recovery solutions, security evaluation, and the use of Progent's Test Lab.
Windows 7 Training Remote Support Services
Windows 7 Security Specialist
Progent's Microsoft certified engineers offers remote and on-premises support services to assist you to manage, support, and repair PCs based on Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, network security, backup and restore, remote access, smartphone and tablet integration, Wi-Fi configuration, and 24x7 system monitoring and alerts.
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