Expanding your remote workforce can have a significant effect on network architecture, cybersecurity, and company workflows. Progent has two decades of background assisting SMBs to plan, configure, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Irvine organization to pick the right technologies and adhere to leading practices in creating and operating a secure virtual ecosystem for telecommuters that promotes teamwork and delivers maximum value. Progent offers support services ranging from on demand guidance for helping you past occasional IT roadblocks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Irvine, California businesses to with any facet of building a high-functioning work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, cybersecurity, data protection solutions, and unified management.

Cloud Integration for Remote Workers
Progent offers fast and affordable online support for helping organizations to create, maintain and troubleshoot cohesive hybrid network models that combine physical data centers, at-home workers, branch offices, and public cloud services. Progent offers expertise for all modes of public cloud service including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help remote workers resolve issues with public cloud connectivity, identity, and security.

Microsoft Azure Integration Services for TeleworkersMicrosoft Azure is a leading platform for cloud software and services that enables you to use infrastructure, servers, and key apps hosted on Microsoft's extensive cloud. Azure features over one hundred cloud-based services such as hosting for Windows and Linux-based VMs, scalable cloud storage, messaging, app development with Visual Studio, and data backup. Progent can help you to set up virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, unify identity control with Azure Active Directory, and plan data backup and recovery solutions with Azure Backup. Progent can also show you how to create protected connections to Azure services for remote workers by setting up and debugging firewalls and VPN tunnels. To find out about Progent's expertise for Azure, go to Azure consulting services.

Office 365 Integration for TelecommutersOffice 365, now called Microsoft 365, is Microsoft's growing suite of client productivity applications and cloud-based services offered by subscription. Microsoft apps and services are marketed in a variety of plans designed for customers ranging from individuals and households to large corporations. Progent can provide fast and affordable online access to experts knowledgeable about Microsoft 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist your business to assess the various subscription bundles offered with Office 365 and configure 365 applications for your remote workers in a way that delivers top business value. For information about Progent's expertise for Microsoft Office 365, refer to Microsoft 365 consulting support.

Microsoft 365 Exchange Online Integration for At-Home WorkersOffice 365 Exchange Online is among the most popular cloud-based applications in Azure-hosted Microsoft 365 product line. Exchange Online offers the benefits of reduced spending for physical infrastructure, simplified management, dynamic scaling, high reliability, and additional benefits associated with cloud computing. Microsoft has designed Exchange Online to operate transparently with on-premises deployments of Exchange, allowing customers to create hybrid cloud/onsite networks. Progent's certified Exchange experts are available for as-needed assistance to get you past challenging technical bottlenecks and can also provide end-to-end project management outsourcing to make sure your at-home workers have easy and secure access to your Exchange Online deployment. For information Progent's consulting services for Office 365 Exchange Online, visit Office 365 Exchange Online configuration and troubleshooting consulting.

Amazon AWS Integration Services for Remote WorkersAmazon AWS is a pioneer in the public cloud market and is the world's leading source of cloud services. Progent can provide rapid and affordable online contact with cloud connectivity experts who can help your business to design, implement, manage, and debug hybrid information networks that incorporate Amazon AWS cloud services with on-premises data centers and with other public clouds such as Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to help you to create a high-uptime network model to make sure your users have a consistent computing environment whether they are working from your headquarters, a remote branch, at home, or on the move. For information about Progent's consulting expertise for Amazon AWS, refer to Amazon AWS consulting support.

Google Cloud Platform Integration for At-Home WorkersGoogle Cloud is a popular suite of cloud computing services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can help your organization to scale your current IT resources with the Google Cloud Platform, and Progent's DBA consultants can help you make your critical apps cloud friendly so your teleworkers can benefit fully from Google Cloud Platform services. Progent can help your business to set up virtual machines on Google Cloud Compute Engine, plan an efficient storage solution with GCP Storage services, and streamline identity management for at-home workers with Google Cloud Identity services. Progent's consultants can also help your organization to utilize GCP's management technology to administer and track your GCP environment. To find out, see Google Cloud Platform (GCP) consulting expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive work-from-home environment for your Irvine, California company, call 1-800-993-9400 or go to Contact Progent.

An index of content::

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    Office 365 Exchange Online lets you utilize cloud-resident virtual machines, mailboxes and associated email infrastructure to reduce capital costs and management overhead. You can use Exchange Online to host all your mailboxes, or you can set up a hybrid architecture that incorporates on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online support to assist your organizations to evaluate the potential advantages of Exchange Online, design a network topology that fits your business needs and budget, implement a non-disruptive move from your current Exchange system to one that incorporates Exchange Online, train your management team and users, and deliver ongoing consulting and technical support.

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    Progent's UNIX platform support services provide small companies and software developers support for administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of expertise offers you an easy single consulting firm to show you how to build and maintain a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft interoperability by combining MS Windows with popular variants of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    For corporations with branches in or any region served by Progent's consultants, Progent's Microsoft-Premier network consulting professionals and authorized Cisco network consultants can provide a range of IT consulting services such as project management, SOX compliance, office moves, corporate security, system design, on-site or remote emergency support, and troubleshooting for data center hosting environments. A Progent IT consultant can help you plan a multi-office network that makes smart use of colocation services and Internet hosting sites. Progentís Microsoft Certified consultants can help large corporations plan, deploy and maintain massive rollouts of updated versions of Microsoft products such as Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progentís CCIE and Cisco Certified Network Professional experts can assist you to deploy Cisco products for connection solutions that combine basic, high-performance, integrated, and wireless networking.

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    Progent can provide the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the basic competencies and worldwide standards of skill that IT security professionals are required to learn. It provides executive management the confidence that those who have earned their CISM credential possess the background and knowledge to deliver efficient security administration and consulting services.

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    Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to create specialized mission-critical applications and eCommerce environments that integrate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can help you create reports that let you track your business more thoroughly, transforming raw data into valuable understanding of your business.

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    Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size organization's production servers in a solution that gives the maximum level of dependability and scalability and is in addition simple to transfer to any data center. ProSight Virtual Hosting options are based on mature virtualization platforms that allow small companies with mixed- platform environments to economize dramatically on the expense of capital equipment, system support, and network management while benefiting from world-class fault tolerance and an unmatched level of vendor independence.

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    Progent can provide quick access to the skills of seasoned wireless consultants who can help organizations to assess the benefits of Ubiquiti UniFi wireless APs for your business and help you to design, install, manage, and debug your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to select, provision, and position Ubiquiti UniFi Wi-Fi APs for optimal signal coverage and performance.

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    The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to manage your legacy PIX or ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, integrate, tune, manage and debug firewall solutions built around ASA firewalls with Firepower Services.

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    Microsoft Office for Mac allows Mac users to receive the benefits of the industry's most popular business applications. Progent's Apple-certified Mac consultants can show you how to set up Microsoft Office for Macintosh on a mixed-platform environment combining Apple OS X and Windows platforms so that Mac users can take advantage of the new features in Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with co-workers who run Microsoft Windows. Progent's consultants have experience with both Mac and Windows platforms and can provide service for networks that mix Mac with Windows systems with complete resource sharing, or networks which intentionally limit collaboration between Mac and Windows systems.

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    Progent provides national urgent technical support and troubleshooting services for businesses that run networks powered by variants of Linux or whose information systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Remote IT help offers maximum leverage for your IT dollar by protecting user productivity and shortening the time charged for network repair services. Advanced online support technology and experienced technicians and consultants allow Progent to solve the majority of network issues without squandering time and money by going to your location. In most of cases your network issues can be remediated over the phone or through a combination of phone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISM certified security specialists to assist with the most challenging system problems.

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    Dynamics GP 2010 financial software is a comprehensive business management solution that integrates information and operations throughout your business, interfaces easily with other applications, and brings together workers, customers and vendors unrestricted by time or place. Created for small to mid-size companies, Dynamics GP 2010 and MS Dynamics GP Version 10.0 deliver functionality for financials, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, CRM, field service, manufacturing, retail management, and online business services. Progent can help you install and manage a reliable, secure computer and communications environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains consultants to help your company exploit the full potential of Dynamics GP/Great Plains 2010.

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    Progent's Power BI experts can help your business to plan, deploy, manage, update or troubleshoot your Power BI business analytics solution. Progent can also assist you to prep your target data for Power BI reports and dashboards. Progent can help you build and manage a local, cloud based, or hybrid architecture to run Power BI.

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    Progent's ProSight Email Guard uses the technology of top data security vendors to deliver web-based control and world-class protection for all your inbound and outbound email. The powerful structure of ProSight Email Guard combines a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper layer of analysis for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.

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    Progent's Microsoft and Cisco certified Consultants provide three service programs to help mid-size and large organizations create a cost-effective and productive in-house Network Support Helpdesk. Progent's consulting services include Return on Investment analysis, process analysis and enhancement, management reporting, training of in-house staff, and documentation of processes. Progent's Software Selection and Deployment Services help companies analyze the various top level Help Desk software packages on the market and determine what products may be too expensive, miss key features, or align badly with your company's corporate culture. Progent also offers short-term staffing for organizations who want to augment their internal Help Desk team for occasional tasks or to substitute for absent or incapacitated workers.

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    Progent can assist small and mid-size companies to deploy centralized endpoint management platforms for administering devices used by teleworkers.

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    Progent can provide small and mid-size businesses overflow or fully outsourced Help Desk support for teleworkers.

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  • Technology Consulting Services Sun Solaris
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    Progent's Sun Solaris platform consulting experts offer small businesses and developers support for administering and supporting Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization contact with Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of expertise provides you with a convenient single source to show you how to build and maintain a secure and robust cross-platform network and communications environment that allows Sun Solaris and Microsoft interoperability by integrating Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    If you are producing Linux-based software on a network that has Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your field of high-value expertise while avoiding the constant distraction of managing your business network. Through the use of smart server monitoring and by delivering online and in-person support when your business needs it, Progent offers an affordable solution for maintaining an information system that provides high dependability, protection, and efficiency. Progent's Linux developer assistance services include comprehensive it outsourcing, virtual server infrastructure, online and on-site support and repair, proactive network monitoring, and Helpdesk services.

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    Progent offers live remote training for a range of desktop applications and operating systems including Office and Office 365 Excel, Word, Access and Visio plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Online instruction provides the benefits of traditional in-person instruction, including immediate interaction between students and trainers, but avoids the expenses of transportation and the challenge of attempting to accommodate the availability of multiple workers. Offered to individuals or classes of all sizes, Progent's live online training permits the trainer to run the seminar from a remote facility while the clients can be spread across an office or all over the the U.S. Live online training utilizes proven teaching aids such as broadcast white boards, real-time questions, and shared desktops. Classes can be short and targeted to specialized topics or extended in time and wider in coverage.

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    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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    Dynamics GP 2010 accounting is a comprehensive business management solution that integrates information and operations throughout your business, communicates easily with other applications, and connects employees, clients and vendors unrestricted by time or location. Designed for small to mid-size businesses, MS Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, CRM, field force automation, manufacturing, retail management, and web-based business services. Progent can help you set up and manage a reliable, protected computer and network infrastructure to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your business benefit from the full power of Microsoft Dynamics GP 2010.

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    Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional PSTN telephony. Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office or cloud-based Office 365 and simplify administration through integration with Active Directory. Lync 2010 can also cut expenses by eliminating Voice-over-IP equipment and subscription services, PBX gear, or conventional teleconferencing technology. Progent's certified IM and Presence consultants can provide remote and on-premises support to help you to maintain and troubleshoot your current Lync 2010 environment or evaluate the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist you to plan and execute a smooth Skype for Business upgrade.

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    Microsoft has made a strong effort to enable transparent hybrid networks that combine Office 365 Exchange Online and local Exchange systems. This allows you to have specific mailboxes hosted at your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help you with any facet of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can provide as-needed support to help you through challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is completed on time and on budget.

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    Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all billed support activities. Unlike some independent consultants or small service firms who offer minimal documentation or specifics of services performed, every service provided by Progent is accompanied by full documentation. Each Progent consultant has use of the support reports sent by each consultant to every client. The practice of detailing and archiving service activity results in more effective support and eliminates a slew of typical problems such as when a support client is effectively held hostage to a consultant who wonít release the keys to the kingdom.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can expand their reach, reduce their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.

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    Progentís Microsoft certified experts offer a variety of consulting services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is an accounting and ERP package based, like all Microsoft accounting solutions, on the expandable and popular foundation of Windows technology. Dynamics GP offers an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and configure, and with its segmented approach you can purchase only the functions you currently require, with the option to add users and increase capabilities when necessary. Progentís Microsoft Dynamics GP support engineers can show you how to install, customize and manage the latest version of Dynamics GP or upgrade smoothly from an earlier edition.

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    Progent can help you to plan and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-only systems or in hybrid topologies that utilize local resources as well as public cloud services. To help you to integrate public clouds with networks, Progent offers a range of public cloud integration support services that include Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has 20 years of experience providing advanced consulting support online, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.

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    Progentís Technical Response Center provides nationwide extended hours remote assistance for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts provide after-hours telephone support and remote direct network connection to isolate and resolve technical problems rapidly and affordably. The breadth of IT experience available from Progent's staff of country-wide service engineers makes it possible to escalate even the most difficult problems to qualified experts as required. For critical issues, the TRC tries to answer your call for support within one hour.

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    Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most popular business applications. Progent's Apple-certified Mac consultants can help you configure Mac Office on a mixed-platform network combining Apple OS X and Windows-powered platforms so that Mac users can access the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with co-workers who run Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can support networks that mix Mac with Microsoft Windows systems with complete resource sharing, or networks which carefully limit collaboration between Apple Mac and Windows systems.

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    Progent provides support services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall product that fits your security requirements and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.

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    Nagios and MRTG are useful, license-free monitoring tools that run with Linux and can be deployed to monitor UNIX environments, Windows systems, or mixed-OS systems in which Linux and MS Windows coexist. The Nagios monitor allows system support engineers to track system services such as SMTP, HTTP, SSH, and PING. MRTG permits you to track the traffic in and out of SNMP network devices including processors, routers, and switches. Progent's system integration experts can show you how to use both these programs to streamline and repair your network.

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    Progent can provide expert help for each phase of your Exchange 2010 upgrade including outsourced or co-sourced project management services, site readiness preparation, project design and documentation, specification of all new software and hardware required, suggested sourcing, system verification at customer location or at Progent's test lab, setting up transitional coexistence between Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the old servers, and webinar training for client's support group and users.

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    Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide centralized management and world-class security for all your email traffic. The powerful architecture of Progent's ProSight Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage space. Email Guard's onsite gateway device adds a further layer of inspection for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.

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    Cisco's Small Business 100, 300 and 500 family of access points are Linux-based units intended as value-priced wireless APs for light workloads. Progent's Cisco CCIE wireless infrastructure experts can provide online or onsite integration and debugging services to assist you to plan, configure, update, optimize, administer and troubleshoot Cisco Small Business wireless access point environments of any size or topology.

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    Progent's Meraki wireless AP experts offer remote and onsite support services to assist organizations of all sizes to design, install, maintain, upgrade or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to configure and support Cisco's Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology including switches, ASR routers and ASA firewalls to build a seamless network infrastructure that provides identical access, performance, security, manageability and availability for wired and Wi-Fi users regardless of their mobility or device.

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