Expanding your remote workforce may have a major effect on IT infrastructure, cybersecurity, and corporate processes. Progent has 20 years of background assisting SMBs to plan, configure, manage, optimize, and debug IT networks that support at-home workers. Progent can help your Colorado Springs organization to select the right tools and follow best practices in creating and maintaining a secure virtual ecosystem for telecommuters that facilitates collaboration and returns top business value. Progent can provide support services that go from on demand guidance for getting you over occasional technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent can help Colorado Springs, Colorado businesses to with any facet of creating a high-performing work-at-home ecosystem by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.
Help Desk Call Center Support for Remote Workers
A sudden, enterprise-wide changeover to a from-home workforce, which might be motivated by a pandemic or as an element of a disaster recovery/business continuity preparedness plan, can overwhelm even a high-performing internal Help Desk. Progent's Call Center services make it possible for organizations to outsource or expand their Call Center with Progent's online Technical Response Center team.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Colorado Springs, Colorado organization, phone