Cincinnati Offsite Workforce Integration Support Services
Conferencing Systems Consulting and Support Services
Enlarging your at-home workforce can have a major effect on network infrastructure, cybersecurity, and company processes. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Cincinnati company to pick the appropriate technologies and follow leading practices in building and operating a safe virtual ecosystem for teleworkers that facilitates collaboration and delivers maximum value. Progent can provide services ranging from as-needed expertise for helping you past occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical tasks.
Progent can assist Cincinnati, Ohio companies to with any facet of building a high-performing telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk augmentation, security monitoring, backup/restore solutions, and unified management.
Voice/Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing platforms from major vendors support online discussions, video conferencing, chat, and content sharing for both local workers and telecommuters. Many organizations use multiple conferencing products to accommodate their different partners and clients. Progent can assist your organization to maintain your current voice/video conferencing environment and enhance the engagement of your at-home employees.
- Skype for Business is Microsoft's popular unified communications platform that supports presence, instant messaging, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can assist your company to deploy and maintain Skype for Business client software to accommodate your remote workforce. To learn more about Progent's consulting services for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's multiuser video phone platform for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 concurrent users for voice/video calls. To learn more about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most computing devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for training. To learn more about Progent's consulting expertise for Webex and for other video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and information with features that include IP voice and video calling, persistent threaded chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams as well as for other Office 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and assist you to optimize your WAN architecture to run them.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your Cincinnati, Ohio company, phone
An index of content::
Engineer CRISC Certified Risk and Information Systems Control
CRISC Security Auditor
Progent offers the services of a CRISC-certified risk management expert to assist your company to plan and deploy an enterprise risk management (ERM) solution based on leading practices promoted by CRISC and geared to align with your organization's risk tolerance, business objectives, and budgetary guidelines.
Windows Failover Cluster On-site Technical Support
Information Technology Consulting Windows 2008 Cluster Server
The clustering feature set incorporated into the high-end versions of MS Windows Server 2008 has been radically re-engineered to simplify the installation, setup, and management of clusters that offer greater levels of network availability, security, efficiency, and versatility. New or improved capabilities include automated cluster Validation, revamped setup and deployment, improved cluster administration, new cluster infrastructure for maximum availability, hardened protection and quorum models, elimination of failure points, more disk and RAM capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help your company assess the advantages of failover clusters, design and execute a deployment, train your network support staff to manage your cluster environment, provide ongoing consulting and support services, and create and validate a business continuity procedure.
Cloud Protection for Email Consult
Specialists Email Guard DLP
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide web-based management and world-class security for all your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps most threats from making it to your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a deeper level of analysis for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.
Microsoft Exchange 2010 Upgrade Consult
Consultants Exchange Upgrade
Progent's Microsoft-certified network engineers can assist your organization to assess the value of Microsoft Exchange 2010 for your business and can help your IT staff to plan and implement an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will offer fast return on investment by increasing your workers' efficiency, cutting the cost of hardware and support, streamlining management, and consolidating your vital communications technologies.
Monitoring and Reporting Information Technology Consulting
Monitoring and Reporting Network Consultants
Small to middle size companies can now get all the advantages of System Center Operations Manager and also have fast access to Progent’s Microsoft and Cisco certified IT support professionals. With Progent's economically priced IT support programs, mid-size businesses can select a basic co-sourcing service program based on Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to provide small and midsize business networks enterprise-class reliability, security and performance.
Network Management Desktop and Mobile Device Management
Consulting Services Firm Microsoft Configuration Manager
Progent's network engineers can help you to automate desktop PC update and patch management by delivering support for management platforms like Configuration Manager 2007, Systems Management Server, and Windows Server Update Services.
Exchange Server 2010 Upgrade Engineer
Exchange 2007 to Exchange 2010 Upgrade Specialists
Progent can provide expert help for every phase of your Exchange Server 2010 upgrade including end-to-end project management, site prep, project design and documentation, cost estimates of new software and hardware needed, recommended vendor sourcing, system testing at customer location or at Progent's testing facility, setting up temporary coexistence of Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, deactivating the previous servers, and webinar training for client's IT staff and end users.
Windows Server 2003 Services
Onsite Technical Support Microsoft Windows 2003
Progent's certified Windows Server 2003 engineers can provide network help and expert consulting services for the entire line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Windows 2003 upgrade, configuration, update, and support offerings include system design, deployment, project management, in-person and off-site technical support and troubleshooting, Call Center outsourcing, CISM-certified security services, comprehensive outsourcing, and expert co-sourcing.
ransomware recovery strategies Consultant Services
ransomware defense checkup Consultant Services
The ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your organization's preparedness to block ransomware or recover quickly from a ransomware incident. Progent will consult with you personally to collect information concerning your existing security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to deploy a cost-effective AV and backup/recovery environment that minimizes your vulnerability to ransomware and aligns with your company's requirements.
Windows 2000 Remote Support Services
Microsoft Expert Windows 2000 Integration
Progent's certified Microsoft Windows 2000 consultants can help you optimize the capability of your current Windows 2000 Servers and can streamline system management, provide technical support and repair, and enhance security. Progent can also show you how to design, justify, and implement a strategy to migrate from Microsoft Windows Server 2K to Microsoft Windows Server 2003. Progent is expert in designing pilot installations to reduce the technical risk involved with migrating to Windows Server 2003 by identifying potential hardware and software compatibility issues.
Active Directory Security Consulting Firms
Emergency Remote Branch Office Network Installation
For corporations with branches in California or any area covered by Progent's engineers, Progent's Microsoft-Certified IT consulting experts and authorized Cisco system consultants offer a range of IT support services including project planning, SOX compliance, office moves, corporate security, network architecture, on-site or remote emergency support, and technical support for collocation hosting environments. A Progent network architect can help you design a multi-office network that makes efficient use of collocation services and Internet data centers. Progent’s Microsoft Certified engineers can help large enterprises design, deploy and maintain major rollouts of updated versions of Microsoft technology including Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s CCIE and CCNP experts can assist you to configure Cisco products for connection solutions that incorporate simple, high-speed, integrated, and remote networking.
Mac Lion Networking Support
OS X Architecture Online Support Services
Progent's Apple Mac networking engineers can assist you with a broad array of network infrastructure issues including system architecture, remote and mobile connectivity, internetwork communication, security, and new technologies including VoIP and high-speed wireless networking. For company networks based solely on Mac OS X or for environments that use a combination of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and size to handle the complexity of planning, integrating, and maintaining a system infrastructure that is robust, secure, efficient and supportive of your corporate objectives. Progent can show you how to configure Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Apple's Xsan SAN systems. Progent can also give you access to certified experts to help you with Cisco routers and switches.
Online Help BlackBerry Exchange
BlackBerry Wireless Computer Consultant
Progent can provide the support of RIM BlackBerry-certified consultants who can help small organizations to design, manage, and repair BlackBerry solutions economically and successfully, doing away with the requirement for an in-house BlackBerry expert and reducing the expense and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security engineers. This wide range of knowledge, combined with Progent's efficient remote support model, offers small companies an efficient option for integrating BlackBerry technology productively into their IT network.
Collocation Online Troubleshooting
Support Services Data Center Colocation
Progent’s colocation center support services are intended for companies with hardware housed at IDCs or data center co-location hosting facilities and requiring on-demand on-site service at the collocation facility as well as off-site help from Microsoft and Cisco Certified experts. Progent offers a complete range of IDC and data center and collocation support services including network topology analysis, Windows and Linux server integration and support, tech support for server and telecommunications networking, development and installation of zero-downtime configurations, defining and implementing layered security defenses, firewall configuration and troubleshooting, configuring load balancing environments, and planning fault tolerant server clustering systems.
24 Hour Server Management Network Consultant
24-Hour Server Management Engineer
Server growth puts pressure on network budgets and administrative resources. Server reduction through a virtual infrastructure promises lower TCO of servers and quicker ROI, more leveraged use of servers, streamlined operations, increased network availability, and easier management. Common uses for virtual machines are resource consolidation, economical hosts for mission-critical legacy applications based on obsolete operating systems, and inexpensive quarantine of program development or evaluation environments from production systems.
Microsoft Exchange Server 2010 Migration Technology Professional
Exchange 2010 Upgrade Specialist
Progent offers expert help for each step of your Exchange 2010 migration including outsourced or co-sourced project management services, site prep, project design and documentation, specification of all new software licenses and hardware needed, recommended sourcing, system testing at client location or at Progent's test facility, managing temporary coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the old servers, and training for customer's support staff and end users.
SQL Server 2019 Express Help and Support
SQL Server 2019 High Availability On-site Technical Support
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide affordable remote and on-premises expertise, application development, and technical support services for organizations of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help you design and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based components into a cohesive intranet system.
Professional Security
Network Security Consult
Progent offers expertise for security analysis utilities including LANguard from GFI for performing a variety of automatic system auditing scans to uncover potential security gaps. Progent has broad knowledge of network auditing tools and can help you to make sense of testing reports and react appropriately. Progent can help you build security into your company operations, install auditing tools, define and implement a secure network architecture, and suggest procedures to maximize the security of your network. Progent's security professionals are available to help you set up a firewall, design secure remote access to email and data, and integrate VPN. Progent's accredited security experts can also validate the security of web applications and can provide comprehensive security audits of enterprise-wide security to determine your company's compliance with important international security standards such as FISMA, PCI, and ISO 17799.
Award Winning Microsoft Experts Network Consultants Exchange 2013 Backup and Restore
Network Consulting Exchange 2013 Performance Tuning
Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of Microsoft Exchange Server 2010 and delivers powerful new features as well as a redesigned structure. These improvements favorably impact key IT areas such as ease of administration, availability, security and compliance, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange 2013, design an efficient test and rollout strategy, and train your IT team to maintain your Exchange 2013 environment. Progent also offers ongoing remote consulting and management for Microsoft Exchange 2013.
ISA 2000 Server Online Troubleshooting
Professionals Microsoft Firewall
Progent's certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with multiple sites, remote users, and line-of-business eCommerce applications. Progent's ISA Firewall experts can assist your small business in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your network protection requirements without overly restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of ISA Server.
Immediate Setup and Support Microsoft LCS Server Instant Messaging
Live Communications Server 2007 Specialist
MS Office Communications Server delivers Instant Messaging and presence in an extensible, enterprise-grade package featuring enhanced protection, transparent integration with popular Microsoft software, an expandable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your organization can realize cost savings and elevated operational efficiencies, enhanced individual productivity, and stronger IP protection with this simple-to-administer, highly available solution. Successful implementations of Microsoft Office Communications Server require careful planning and consideration before installation. Progent's Microsoft-certified consultants can provide the expertise needed to deliver all the advantages of Microsoft Office Communications Server throughout your entire corporation.
Adobe After Effects Trainer
Adobe Illustrator Training Professional
Progent's Apple Mac consultants can promote the creative facets of Macintosh environments by providing consulting services and training in graphics, sound, and motion video. Progent's support professionals can provide expertise in a range of Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video production facility.
System Center MOM Professionals
Network Monitoring Setup and Support
Remote 24x7 network monitoring, proactive alarms, and periodic analytical reporting are vital to maintaining the health of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of all sizes can afford a level of network stability that was once reserved for enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options available as low-cost services created to help your company to detect and fix a an array of network problems before they can hurt productivity.
Wireless Security Consulting
Ubiquiti UniFi Controller Network Engineer
Progent’s Wireless Consulting Services offer a fast, affordable option for companies of all sizes to integrate, manage, monitor and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Systems Management Server Technical Consultant
Immediate Information Technology Consulting SMS Server Migration
Progent’s Microsoft certified consultants provide small and mid-size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to deliver critical software rapidly and automatically to appropriate users, reduce software expense and stay compliant by determining patterns of usage, improve Windows protection by increasing your awareness of weak points and by delivering targeted updates, manage your external workforce through accepted standards independent of connection or location, and reduce operational costs by fully exploiting the administrative functions built into Windows. Progent’s SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch administration, and resource tracking management including program and appliance inventory.
Firepower Services Online Support Services
Cisco Firepower Remote Technical Support
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost over Cisco's previous-generation ASA 5500-X security appliances and offer unified management of advanced security features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to plan and execute a smooth upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's security services to create and centrally control IT ecosystems that span branch offices, data centers, and cloud resources.
Online Support Services SMS Server Migration
Microsoft SMS Support Outsourcing
Progent’s Microsoft certified consultants provide small and mid-size businesses world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install critical software quickly and automatically to appropriate users, lower software costs and adhere to licensing agreements by determining usage profiles, enhance Windows security by increasing your awareness of weak points and by installing targeted patches, manage your external workforce through accepted standards independent of connection or location, and lower operational costs by efficiently exploiting the administrative functions built into Windows. Progent’s SMS consulting professionals can show you how to use SMS effectively for automated software and application installation, security patch control, and asset monitoring management including software and appliance inventory.
IT Services Exchange 2019 Office 365 Integration
Troubleshooting Exchange 2019 O365 Integration
Progent can help you in any facet of your migration to Microsoft Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V virtualization; setting up HLB; configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and configuring Outlook clients.
Microsoft Exchange Upgrade Computer Consultant
Top Quality Outsourcing Exchange Server 2000 Upgrade
Progent is one of the most experienced IT support companies for integrating email and messaging systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies receive the full benefits of Exchange 2000 under common scenarios including upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 management.
CISSP Certified Expert Oracle Recovery Manager Technology Professional
Engineers Oracle Recovery Manager
Progent offers affordable online access to an authorized Oracle database administration consultant or an Oracle application developer. Progent can provide advanced DBA services for any version of Oracle including 10g and 11g and can also assist you to plan, create, enhance, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Data Guard and Streams replication technologies and Oracle Recovery Manager.
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