Enlarging your at-home workforce can have a major effect on IT architecture, security, and corporate culture. Progent has 20 years of background helping SMBs to plan, configure, manage, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Chattanooga organization to select the right technologies and adhere to best practices in creating and operating a secure virtual solution for telecommuters that promotes collaboration and delivers maximum business value. Progent offers support services that go from on demand guidance for helping you over challenging IT bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help Chattanooga, Tennessee organizations to with any facet of creating a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, endpoint security, backup/restore solutions, and centralized management.

Unified Management for Teleworkers
Microsoft has renamed and rebundled its endpoint management products under the name Endpoint Manager, which includes Intune for cloud management of remote endpoints and Configuration Manager for managing local endpoints. Microsoft Endpoint Manager offers a unified platform for protecting corporate data by managing local, mobile, and at-home endpoint devices.

Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting mobile computers and applications. Remote endpoint computers can be user owned or company owned. IT administrators managing the enrolled endpoint computers of telecommuters can use Intune to provision and validate applications on devices, push updates and certificates, set up policies for permission to access information and networks, set passwords, establish VPN connections, control how teleworkers share information, establish threat defense, verify security compliance, and wipe sensitive information from lost, stolen or deactivated devices. Intune works with Apple iOS, Android, Windows, and macOS/OS X endpoints. For information about Intune and how Progent can help you to use Microsoft's Endpoint Management to manage the devices of your at-home workers, visit Intune teleworker endpoint management expertise.

VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management platform that helps network managers to keep remote endpoint devices up to date and protected. Workspace ONE incorporates VMware AirWatch for unified endpoint management combined with VMware's Horizon virtual software delivery technology for access control, application management, and configuration management of endpoint devices. Workspace ONE operates with devices based on Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-site deployment through a perpetual license. Top features of VMware Workspace ONE include rapid remote provisioning of out-of-the-box notebooks, quick onboarding of new users, policy set up and enforcement for all categories of devices, aggregated reporting and analytics, email encryption, and integration with Microsoft apps and cloud products. For information about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE remote endpoint management consultants.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your Chattanooga, Tennessee organization, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Dynamics GP/Great Plains allows you to expand and manage your business better by delivering deep access to decision-driving data and a fast ROI. Microsoft Dynamics GP confers major business benefits including its ability to extend the reach of your company, manage your financials, computerize financial operations, standardize procedures throughout your company, improve inventory control, enhance order accuracy, expand revenue and minimize lead-time, and increase free cash flow. Progent can help you set up and manage a reliable, secure server and network infrastructure to support Great Plains, and can offer experienced Dynamics GP support professionals to help you derive the full advantages of your Dynamics GP/Great Plains business management system.

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    Progent can assist you to plan for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older device management solution or help you to modify your existing SCCM 2012 ecosystem to support your evolving IT requirements. In addition, Progent can assist you to build an infrastructure that extracts the most value from SCCM 2012 by providing expertise with related Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).

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    Progent's Check Point Software firewall consultants can show you how to design, integrate, and administer firewall environments built around Check Point Software NGFW security gateways and Check Point's subscription-based SandBlast security services. Progent's consultants can also assist you support legacy Check Point firewalls or migrate smoothly to Check Point's next-generation firewalls.

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    Progent can assist you to design and manage hybrid ecosystems that support Windows and Linux systems and apps in either cloud-only systems or in hybrid architectures that seamlessly combine on-premises resources as well as public clouds. To assist you to integrate public clouds with networks, Progent offers a range of public cloud integration support services such as Azure hybrid cloud design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service development and debugging. Progent has two decades of experience delivering high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.

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    Progent offers network support for medium size companies who have 100 to 250 system users. The medium size business or office has typically been an overlooked part of the market for network support expertise. The cost structures and support access practices of major third-party support firms make them excessively costly for the ordinary mid-size company or small medium business (SMB), which usually relies on a minimal IT budget with which to maintain an IT network whose advanced technology and capability are frequently comparable to the information systems of far bigger companies. Progent's support delivery model, which takes full advantage of remote support, virtual network technology and 24x7 network monitoring, significantly reduces the IT support expenses of a small-medium business while offering the small company with enterprise-level support from certified, IT consultants with background in a wide array of small business network solutions. If your medium size organization or small business is searching for levels of network help appropriate for a medium size office without paying big-company prices, call Progent.

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    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to security threats from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge technologies incorporated within a single agent accessible from a single console. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP environment that meets your organization's unique needs and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent action. Progent's consultants can also assist you to set up and test a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack such as ransomware.

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    Progent can provide small and medium-size businesses supplemental or comprehensive Help Desk support services for an at-home workforce.

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    Progent's Linux consulting experts provide small companies and software developers help with managing and maintaining Linux computers that coexist with Microsoft-based technology. Progent offers your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise offers you an easy single consulting firm to show you how to build and manage a protected and reliable mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining Windows with leading Linux derivatives including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    Progent provides technical support for medium size businesses with 100 to 250 system users. The medium size business or work group has typically been an underserved segment of the market for network support expertise. The cost structures and support access practices of large outside service organizations make them too expensive for the ordinary small company or small medium business (SMB), which commonly has a modest information technology budget with which to maintain an IT system whose complexity and capability are often similar to the networks of far bigger companies. Progent's service delivery model, which takes full advantage of online support, virtual network technology and proactive server monitoring, dramatically lowers the network support costs of an SMB while offering the small organization with big-company service from professional, IT experts with background in a wide range of small business technologies. If your mid-sized organization or small business is looking for the quality of network help appropriate by a mid-size organization without paying enterprise prices, you need Progent.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Progent's Microsoft-certified SQL Server 2019 consultants can assist you to assess the business case for upgrading to SQL Server 2019 and can deliver rapid remote or onsite access to consulting experts in solution planning and deployment, software programming, database administration, and cybersecurity.

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    Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing Microsoft-based security solutions for information systems with multiple locations, remote users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small company design and implement a configuration of ISA Server 2004 that supports your information security needs without restricting your productivity.

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    Progent's certified ISA Server consultants have extensive experience creating corporate security designs for IT networks with multiple sites, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small business design and deploy an installation of Microsoft ISA Server 2004 that meets your information security requirements without restricting your productivity.

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    Progent's ProSight Network Audits are a quick and affordable way for small and mid-size organizations to get an objective evaluation of the overall health of their information system. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of IT experts, ProSight Network Audits help you see how closely the configuration of your core infrastructure assets adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits such as a more manageable and safer Active Directory environment. Both versions also provide the ongoing benefits of state-of-the-art remote network monitoring and management technology. These benefits can include lower-cost management, better compliance with government and industry security regulations, higher utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and higher availability.

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  • Lync Server 2013 and Active Directory Professional
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    Lync 2013, rebranded Skype for Business, allows businesses of any size to build a centrally managed and protected communications ecosystem that permits a BYOD computing model with instant messaging (IM), presence, web meetings with application sharing and whiteboard, as well as IP and PSTN calling enabled for a broad range of desktop and mobile clients. Progent's certified Lync Server 2013 experts and network architects can help your company to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or hybrid model appropriate for your current and future plans, implement Lync 2013 in a way that expedites your ROI, and deliver live online and onsite training to your management staff and users. Progent has in-depth expertise in key components of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with popular Office and Office 365 applications including Outlook and PowerPoint.

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  • Ubiquiti UniFi Controller Technical Support Services
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    Progentís Wireless Consulting Services offer a fast, economical way for companies of any size to integrate, manage and troubleshoot cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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    Progent's Jabber consultants can provide online or onsite expertise to assist businesses of all sizes to design, implement, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers in-depth expertise for the products, technologies and services that go into building a cohesive Jabber collaboration solution including Cisco network devices and management software, Microsoft Office applications, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi networks, security and compliance, cloud computing, immersive telepresence systems, PBX products, business continuity, and the many other pieces of a modern collaboration ecosystem.

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  • Amazon Marketplace Web Service integration Contract Development
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    Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, merchants can broaden their market, reduce their cost of sales, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.

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  • VMware NSX Design Consulting
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    VMware's NSX virtual network platform allows you to create complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high degree of automation independent of the physical components making up the basic IP network. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also enables transparent testing for disaster recovery, updates and patches and can produce audit reports to verify complete service recovery, validate Service Level Agreements and prove DR compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can quickly recover the complete virtualized network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist you to design, deploy, test and maintain a DR system based on VMware SRM and VMware NSX.

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