Enlarging your telecommuter workforce can have a significant effect on IT infrastructure, security, and corporate workflows. Progent has 20 years of background helping SMBs to design, deploy, administer, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Napa organization to pick the appropriate technologies and follow leading practices in creating and operating a secure virtual ecosystem for telecommuters that facilitates teamwork and delivers top business value. Progent can provide services that go from on demand expertise for getting you past challenging technical bottlenecks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can assist Napa, California businesses to succeed with any facet of building a high-functioning work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk augmentation, data security, data protection solutions, and unified management.

Unified Management for an At-Home Workforce
Microsoft has renamed and reshuffled its endpoint management platforms under the title Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing on-premises computers. Endpoint Manager features a unified platform for safeguarding critical data by controlling onsite, mobile, and at-home endpoints.

Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and securing mobile computers and applications. Remote endpoint devices can be user owned or company owned. Network admins managing the endpoint devices of at-home workers can use Intune to provision and authenticate applications on devices, push updates and certificates, set up policies for accessing information and networks, set passwords, create VPN tunnels, control how telecommuters share data, set up threat protection, ensure compliance, and delete corporate information from missing, stolen or deactivated devices. Microsoft Intune runs with Apple iOS, Google Android, Windows, and macOS/OS X endpoints. To learn about Microsoft Intune and how Progent can help you to use this platform to manage the devices of your telecommuters, refer to Intune remote endpoint management expertise.

VMware Workspace ONE
VMware Workspace ONE is an advanced unified MDM platform that allows network administrators to keep remote endpoint devices up to date and protected. Workspace ONE incorporates VMware AirWatch technology for unified endpoint administration combined with VMware's Horizon virtual application delivery platform for access control, application management, and setup management of endpoint devices. Workspace ONE operates with devices based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product via a one-time purchase. Top features of Workspace ONE include fast remote deployment of out-of-the-box laptops, immediate onboarding of new users, policy set up and enforcement for all classes of endpoints, aggregated management reporting and performance analytics, email encryption, and integration with Microsoft applications and cloud products. For information about Progent's support services for VMware Workspace ONE, visit VMware Workspace ONE remote device management consultants.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive work-from-home solution for your Napa, California business, call 1-800-993-9400 or visit Contact Progent.



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    For mid-size companies looking for network support, Progent offers a variety of alternatives such as on-site help, remote support, off-site Call Center, round-the-clock support with automatic system monitoring, temporary staffing, business relocation support, application development, and expert consultation. For midsize businesses in California or other areas serviced by Progent's onsite consultants, Progent offers expert in-person support for fixing network problems rapidly and economically.

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    Progentís Wireless Consulting Services provide a fast, economical way for companies of any size to integrate, manage, monitor and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and deploy appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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    Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in critical areas such as secure multitenancy, agile network infrastructure, cloud support, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can help your business to take advantage of Hyper-V to install and maintain virtual servers to cut network costs and improve availability.

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    Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-based devices designed as value-priced wireless APs for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer remote or on-premises integration and debugging support to assist your organization to design, configure, update, optimize, administer and troubleshoot Cisco Small Business Wi-Fi access point environments of any scale or architecture.

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    Remote 24x7 monitoring, proactive alerts, and actionable analytical reporting are vital to maintaining the proper operation of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can get a level of protection that was once reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options available as low-cost services created to help your company to identify and resolve a an array of IT network problems before they get big enough to impact your business.

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    Network monitoring commonly consists of observing a system's resource usage to help identify data traffic backups or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring utilities that run under Linux and can be used to observe mixed-platform networks where Linux and Windows operate together. Progent's system integration consultants can show you how to use both these tools to optimize and troubleshoot your network. Progent's UNIX consulting services provide small businesses and developers help with managing and supporting UNIX/Linux and Solaris networks that work with Windows-based technology.

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    Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Exchange Server 2010 and introduces powerful new features as well as a revamped structure. These enhancements favorably impact key IT areas like manageability, availability, compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and deployment strategy, and educate your IT team to maintain your Exchange Server 2013 environment. Progent also offers ongoing online consulting and support and management services for Exchange 2013.

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    Progent's Cisco-certified Wi-Fi integration consulting experts can assist organizations to configure, manage, and troubleshoot Cisco Wi-Fi devices including Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.

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    Progent provides IT services for medium size companies with 100 to 250 system clients. The medium size company or office has traditionally been an underserved part of the market for IT support expertise. The cost structures and support delivery practices of large outside service organizations make them too expensive for the typical small business or small medium business (SMB), which commonly relies on a minimal IT budget with which to maintain an IT system whose advanced technology and capability are frequently comparable to the information systems of much larger companies. Progent's service delivery model, which takes great advantage of online service, virtual network infrastructure and proactive network monitoring, significantly lowers the IT support costs of a small-medium business while offering the small organization with big-company support from certified, world-class consultants knowledgeable in a broad range of midsized business technologies. If your mid-sized company or small business is looking for the quality of network help needed by a medium size organization without budgeting enterprise prices, call Progent.

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    Progent's consultants can help you with every aspect of Azure cloud integration including requirements definition, readiness evaluation, system architecture, pre-production testing, deployment, centralized management, performance optimization, license controls, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can help your IT staff to set up and debug firewalls and VPN tunnels so your users can safely connect to Azure-based services, and Progent's Microsoft-certified consultants can assist you set up key Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also assist your organization to set up a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure services.

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    Progentís IT outsourcing packages offer affordable network support for small companies. Whether it involves planning network infrastructure, setting up an internal Help Desk or using an outside one, deploying an updated email system, monitoring your system, or creating an on-line eCommerce application, outsourcing your IT technical services can contain costs and eliminate risks, permitting network service budgets to increase in a more moderate and controlled fashion than is feasible by building up a bulky, all-purpose in-house IT staff. Progentís Outsourcing White Paper and datasheets explain how Progent can help you create a secure and robust network foundation for your critical business software powered by Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.

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    Progent has put together two low-cost service bundles intended to allow small businesses to receive a professional security evaluation from a certified security consultant. With Progent's External Network Security Inventory Scan, a security expert administers an extensive examination of your IT infrastructure from outside your firewall to determine possible weaknesses in the security profile you present to the public. With Progent's Internal Security Inventory Checkup, a security expert executes a network scan from a secure machine within your company firewall to evaluate the risk to inside threats. Both security inventory packages are configured and run from a protected external site.

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    Progent offers customers the services of consultants who have been awarded some of the computer industry's most prestigious credentials. Progent believes that clients deserve to be sure that their IT support consultants have formal testing plus broad practical experience so that Progent's clients can use Progent's service with trust. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) brings priority for substantially superior vendor assistance than is offered to uncertified service providers, allowing Progent to deliver clients a better class of computer support. In addition, major credentials such as CISM or CISSP for network security can aid enterprise clients to demonstrate compliance with regulatory requirements by engaging the assistance of accredited IT experts.

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