Expanding your telecommuter workforce can have a major impact on IT infrastructure, cybersecurity, and corporate processes. Progent has 20 years of background assisting small and mid-size businesses to design, configure, manage, tune, and debug IT environments that support work-from-home employees. Progent can help your Hartford company to pick the appropriate technologies and follow best practices in building and operating a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers top business value. Progent offers support services ranging from on demand expertise for getting you past occasional IT bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent can help Hartford, Connecticut organizations to with any aspect of building a high-performing work-from-home ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, endpoint security, backup/restore solutions, and unified management.

Unified Management for Telecommuters
Microsoft has renamed and rebundled its endpoint management products under the title Endpoint Manager, which includes Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing onsite endpoints. Endpoint Manager offers a centralized environment for protecting critical information by controlling local, mobile, and at-home endpoints.

Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and securing off-premises devices and applications. Managed endpoint devices can be personally owned or business owned. IT admins managing the enrolled endpoint computers of telecommuters can use Intune to deploy and authenticate apps on managed devices, push updates and certificates, set up rules for permission to access information and networks, set passwords, establish VPN connections, control how teleworkers share information, establish threat defense, verify compliance, and erase sensitive information from lost, stolen or decommissioned devices. Microsoft Intune runs with iOS, Google Android, Windows, and macOS/OS X endpoints. For information about Intune and to find out how Progent can assist you to use this platform to administer the devices of your telecommuters, refer to Intune remote device management consultants.

VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management product that helps network administrators to keep remote endpoint devices current and protected. Workspace ONE uses VMware AirWatch technology for centralized endpoint administration plus VMware's Horizon virtual software delivery platform for access control, app management, and configuration management of endpoints. Workspace ONE runs with endpoints powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises deployment through a perpetual license. Key features of VMware Workspace ONE include fast over-the-air deployment of new laptops, immediate onboarding of new users, policy setting and enforcement for all categories of devices, aggregated reporting and performance analytics, email encryption, and integration with Microsoft applications and cloud products. To find out about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE remote endpoint management consultants.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Hartford, Connecticut business, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, enhancing and repairing SCOM environments and offer organizations of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to plan a topology for SCOM 2012 servers that provides the responsiveness and availability needed to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs according to leading practices for monitoring network infrastructure and both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to assist you to fix serious issues detected by SCOM 2012.

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    Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting services to help businesses of any size to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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    Progent's Linux consulting experts offer small companies and software developers assistance with managing and maintaining Linux systems that run with Microsoft-based networks. Progent can give your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise provides you with an easy one-stop source to show you how to build and manage a protected and reliable mixed-platform connectivity and communications solution that supports Linux and Microsoft coexistence by combining Windows with major Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

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    Small to middle size companies can now enjoy all the advantages of System Center Operations Manager 2007 and also have fast access to Progentís Microsoft certified IT support professionals. With Progent's economically priced network service packages, mid-size businesses can choose a simple co-sourcing service program based on Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer small and midsize company information systems world-class reliability, security and performance.

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    Microsoft Windows Server Update Services allows IT managers to install and track the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft WSUS, network support staff can completely and easily manage the installation of patches that are published through Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft WSUS deployment, configuring user's workstations, defining the Group Policy settings, and ensuring your Microsoft Windows Server Update Services GPO is linked to an Active Directory container appropriate for your system environment.

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    Progent uses an enterprise-class support reporting system that records and formats complete documentation for all delivered support activities. Unlike many freelance consultants or small service firms who provide minimal documentation or specifics of tasks done, each service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service reports sent by every consultant to each customer. The practice of documenting and archiving support records results in more effective service and eliminates a variety of typical problems such as when a support customer is virtually held captive to a consultant who wonít release vital service information.

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    Progent can provide a variety of low-cost online and onsite support services to assist you to configure, manage, and debug desktops and handhelds powered by Windows, macOS/OS X, iOS, Android, or Linux.

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    Progent believes that a carefully designed and executed information system is a pivotal factor for accelerating a firm's success, and we follow this belief in our corporate system infrastructure. Progent has created a zero-downtime virtual office network that allows Progent's staff engineers and authorized contractors to deliver fast and efficient service, collaborate closely on challenging projects, and experience professional and personal maturity from acting as a member of a dynamic business culture of personal drive and freedom.

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    Progent's Microsoft-certified professionals have 20 years of experience designing, integrating, and supporting email solutions for clients in the and across the United States. Progent provides economical Microsoft Exchange Servers consulting support to make sure that your email environment features security, service continuity, easy connectivity for off-site and wireless users, efficient administrative tools, and productive integration with telephony. Progent offers consulting and support services for Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010 Server, Microsoft Exchange 2007, Exchange 2003 Server, and Microsoft Exchange 20000 Server. Progent can also help small or medium companies to upgrade to Exchange 2016 Server or MS Exchange 2013.

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    Progentís Microsoft-certified consultants offer companies of any size consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web-based technology for intelligently coordinating people, groups and data. Microsoft SharePoint offers a common spot for your employees or customers to connect to, manage, share and manipulate relevant data, files, and applications and to interact with other people. SharePoint enables quicker and more intelligent decisions, more efficient access across teams and more streamlined business practices. Windows SharePoint Services connect workers, customers, teams and projects with the knowledge theyíve developed in a manner that makes data convenient to find, download and apply. Progent's SharePoint experts can help your organization to manage your current SharePoint solution or upgrade to the current release of SharePoint.

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    Progent's certified Windows Server 2019 experts can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major improvements in capacity, speed, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.

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    Progent's Microsoft-certified consultants can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Online and onsite assessment and migration support for Microsoft Windows 10 available from Progent's consultants include ROI estimates, project supervision, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile management, telecommuter access, data and identity security, streamlined provisioning and administration, infrastructure design, Wi-Fi support, business continuity planning, group and personal training for network management personnel and users, and ongoing Call Center support services.

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    E-Mail Guard from Postini offers continually updated spam and virus blocking, data filtering, and protection from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and service specialist. If your business is too small to purchase for a regular Postini license, you can still get access to Postiniís Perimeter Manager services via Progentís E-Mail Guard antispam and anti-virus service program. Progentís certified email protection professionals can help you devise an email defense plan that incorporates spam filtering and anti-virus products and processes.

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